Employee Engagement

• What is employee engagement?• A psychological state in which employees feel a vested interest in the company’s success and are both willing and motivated to perform to levels that exceed the stated job requirements.

• Engagement fosters and drives discretionary behavior, eliciting employees’ highest productivity, their best ideas and their genuine commitment to the success of the organization.

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Strategies for Employee Engagement

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• Employee Engagement is achieved through relationships, business values and empowerment.

• Basic-level engagement is about developing authentic, meaningful, emotionally-healthy relationships between team-members and the business.

• When we are happily connected we can naturally deliver results -- and we have the potential to become interested in what our employer’s business is doing.

• To attain an authentic connection we need to be empowered with autonomy and voice. When we have these we can invest our character into what we do -- we can also attain relative personal-growth effectively.

• With more freedom and the flexibility to express ourselves, we begin to develop interest with the potential for exponential growth.

• Essential for the most effective employee engagement: We develop a culture steeped in the business’ values and goals. It’s allows us to let go of the reigns a little. And creates the biggest potential for a mutually-rewarding result.

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Engagement Defined

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EngagementCommitmentMotivationSatisfactionMorale

1960 1980 2000 TIME

Enjoys the job

Is not dissatisfied with terms and conditions

Not necessarily a team player

Strives to achieve personal goals

Contributes energetically

Values achieving personal goals more than team/ organizational goals

Proactively seeks opportunities to serve the mission of the organization

Willing to go the “extra mile”

Is willing to withhold criticism and/or be constructively critical for the good of the organization

Loyal to organization, optimistic for the future

Collaborates to achieve team goals

Has a sense of belonging to organization

Key Drivers of Employee Engagement

Although there are some country-specific drivers, a consistent set of engagement drivers is emerging globally

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2007

The work itself, including opportunities to develop

Confidence and trust in leadership

Rewards & recognition

Communication

EmployeeEngagement

•Thank you

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