cloud based: cms compliance training for vendor employees cloud based: cms compliance training for...

Cloud Based: CMS Compliance Training for

Vendor Employees&

Motivating Internal Teams for Improved Satisfaction

Scores

Learning Objectives

• Your role in reducing HAIs• ICRA Limitations• Aspergillus, spp. dangers• Technology advantages in training• Motivating your team

Agenda

Your HAI responsibilities, Why me?ICRA’s miss maintenance activitiesWho’s Roaming the HallwaysDust KillsTraining for everyoneLawyers are preparingDisruption technologyGreat leaders inspire actionLeaders need other believers

Tipping Point

ACARace to save costs

HAI Rates Unnecessary sickness &

death

HAI Facts 99,000 deaths a year

271 deaths per day

Cost: >$30 Billion

CDC Data 2014

ACA: Forcing Change Quickly

Penalties for High HAIsPenalties for ReadmissionsPenalties for Poor ScoresPublishing HAI RatesSocial Media Pressure

Improve Outcomes…

Everyone that works in a healthcare setting must be trained:

Infection Control Awareness Training

Kaylie Gunn-Rimes, 2

Kaylie wasn’t the only one…

Mathew Gliddon, 5

Sierra Kesler, 9

Infections from Construction & Maintenance Activities

American Journal of Infection Control, just one (1) colony forming unit can cause infection in immuno-compromised patients

Just 1 cfu

Ask the parents that buried their children….

if training should be for just a few or for everyone

Hospital Teams & Facilities

Relying More on Contractors

Many people roaming the hallways

Do they really knowhow their work

can cause infections?

Current

• Construction / Renovation project kick-off meetings

• ICRA introduced• Protocols• Who Attends?

Do workers really know:How they can cause infection

89%

Don’t Know How Their Work Can Cause an HAI

It happens…

Milwaukee Sentinel Fungus Linked to 7

Deaths at Hospital Fungi was quickly identified as

the cause of the deadly infections in the seven kidney transplant patients

Underlying Medical Condition

Source of Etiologic Agent

Number of Patients Infected

Number of Patient Deaths

Renal transplant

Renovation on floor above 3 1

Leukemia Repair of false ceiling in intravenous supply store room

6 2

Immuno-compromised

Construction in nearby central radiology suite

6 2

Rheumatology Construction work and improper negative pressure

7 4

Who’s Paying Attention?

Its Not Happening….

Small Hospitals30 vendors3-5 employees150 workers per year

Larger Hospital60+ vendors3-5 employees300 workers per year

“They” know its not happening….

• The American Bar Association holding seminars on how to effectively sue health care facilities for hospital acquired infections

Subpoena maintenance & construction records including training verification documents

HAI Direct Medical Cost

• “If you were to take all HAI related costs and average them across the hospital and across every patient, with or without an HAI, it would amount to a surcharge of $1,100 per patient admitted to the hospital.”

Lynn White, MDBecker’s Hospital Review

Preventable Readmissions

• Preventable Readmissions

$17 billion

CDC Data Report 2015

• Medicare to Penalize

2,225 Hospitals

for Excess Readmissions

Understanding the Mission

• Effective Teams understand the Mission

Over 50% of all Aspergillus, spp. infections are caused by maintenance and construction workers in hospitals

AJIC: Bartley & Olmstead

Make Sure You are Covered

• CMS Sending unannounced citation wielding Infection Control inspectors with a 49 page check list

• CDC wants more focus on Awareness Training for everyone working in hospitals

They already know…..but, do they ?

Right idea, but no understanding of how infections really occur

17-20% of HAIs are airborne

American Journal of Infection Control

No one can keep up!

Cloud Technology

• Delivering hosted services over the Internet rather than on a private server

• Available on-demand• Elastic – as much or as little of

the service you want • Managed by others• Safer – no patient records

Using Cloud TechnologyFor Compliance Training

• Fewer meetings• No spending on Technology• Consistent message• Full coverage• Available 24/7• No reserving meeting space• Records always available

According to a study conducted by The Research Institute of America, e-Learning has the power

to increase information retention rates by up to 60%.

60%

MAYO Postpones Surgeries• Contamination Scare Leads Mayo to Postpone

Surgeries - makes headlines• Dust on supplies in Sterile Processing

Department (SPD)COST- Surgeries to other hospitals – lost revenue- Bad PR- Cleaning and Testing- Discarding OR supplies

Pattern among all great leaders

How to motivate your team to act - focus on WHY

WHWhy

How

What

The Golden CircleHow Great Leaders Inspire ActionSimon Sinek

Review ACA – Driving Change to Save Costs

Fungi & Bacteria travel with Dust Creating ProblemsHAI Cost $30 Billion & nearly 100,000 LPY

89% of workers don’t knowLawyers are preparing

How to Effectively Lead Your Team to Better Results

“He will win whose army is animated by the same spirit throughout all its ranks.”

Sun Tzu, The Art of War