cloud based: cms compliance training for vendor employees cloud based: cms compliance training for...
TRANSCRIPT
Cloud Based: CMS Compliance Training for
Vendor Employees&
Motivating Internal Teams for Improved Satisfaction
Scores
Learning Objectives
• Your role in reducing HAIs• ICRA Limitations• Aspergillus, spp. dangers• Technology advantages in training• Motivating your team
Agenda
Your HAI responsibilities, Why me?ICRA’s miss maintenance activitiesWho’s Roaming the HallwaysDust KillsTraining for everyoneLawyers are preparingDisruption technologyGreat leaders inspire actionLeaders need other believers
Tipping Point
ACARace to save costs
HAI Rates Unnecessary sickness &
death
HAI Facts 99,000 deaths a year
271 deaths per day
Cost: >$30 Billion
CDC Data 2014
ACA: Forcing Change Quickly
Penalties for High HAIsPenalties for ReadmissionsPenalties for Poor ScoresPublishing HAI RatesSocial Media Pressure
Improve Outcomes…
Everyone that works in a healthcare setting must be trained:
Infection Control Awareness Training
Kaylie Gunn-Rimes, 2
Kaylie wasn’t the only one…
Mathew Gliddon, 5
Sierra Kesler, 9
Infections from Construction & Maintenance Activities
American Journal of Infection Control, just one (1) colony forming unit can cause infection in immuno-compromised patients
Just 1 cfu
Ask the parents that buried their children….
if training should be for just a few or for everyone
Hospital Teams & Facilities
Relying More on Contractors
Many people roaming the hallways
Do they really knowhow their work
can cause infections?
Current
• Construction / Renovation project kick-off meetings
• ICRA introduced• Protocols• Who Attends?
Do workers really know:How they can cause infection
89%
Don’t Know How Their Work Can Cause an HAI
It happens…
Milwaukee Sentinel Fungus Linked to 7
Deaths at Hospital Fungi was quickly identified as
the cause of the deadly infections in the seven kidney transplant patients
Underlying Medical Condition
Source of Etiologic Agent
Number of Patients Infected
Number of Patient Deaths
Renal transplant
Renovation on floor above 3 1
Leukemia Repair of false ceiling in intravenous supply store room
6 2
Immuno-compromised
Construction in nearby central radiology suite
6 2
Rheumatology Construction work and improper negative pressure
7 4
Who’s Paying Attention?
Its Not Happening….
Small Hospitals30 vendors3-5 employees150 workers per year
Larger Hospital60+ vendors3-5 employees300 workers per year
“They” know its not happening….
• The American Bar Association holding seminars on how to effectively sue health care facilities for hospital acquired infections
Subpoena maintenance & construction records including training verification documents
HAI Direct Medical Cost
• “If you were to take all HAI related costs and average them across the hospital and across every patient, with or without an HAI, it would amount to a surcharge of $1,100 per patient admitted to the hospital.”
Lynn White, MDBecker’s Hospital Review
Preventable Readmissions
• Preventable Readmissions
$17 billion
CDC Data Report 2015
• Medicare to Penalize
2,225 Hospitals
for Excess Readmissions
Understanding the Mission
• Effective Teams understand the Mission
Over 50% of all Aspergillus, spp. infections are caused by maintenance and construction workers in hospitals
AJIC: Bartley & Olmstead
Make Sure You are Covered
• CMS Sending unannounced citation wielding Infection Control inspectors with a 49 page check list
• CDC wants more focus on Awareness Training for everyone working in hospitals
They already know…..but, do they ?
Right idea, but no understanding of how infections really occur
17-20% of HAIs are airborne
American Journal of Infection Control
No one can keep up!
Cloud Technology
• Delivering hosted services over the Internet rather than on a private server
• Available on-demand• Elastic – as much or as little of
the service you want • Managed by others• Safer – no patient records
Using Cloud TechnologyFor Compliance Training
• Fewer meetings• No spending on Technology• Consistent message• Full coverage• Available 24/7• No reserving meeting space• Records always available
According to a study conducted by The Research Institute of America, e-Learning has the power
to increase information retention rates by up to 60%.
60%
MAYO Postpones Surgeries• Contamination Scare Leads Mayo to Postpone
Surgeries - makes headlines• Dust on supplies in Sterile Processing
Department (SPD)COST- Surgeries to other hospitals – lost revenue- Bad PR- Cleaning and Testing- Discarding OR supplies
Pattern among all great leaders
How to motivate your team to act - focus on WHY
WHWhy
How
What
The Golden CircleHow Great Leaders Inspire ActionSimon Sinek
Review ACA – Driving Change to Save Costs
Fungi & Bacteria travel with Dust Creating ProblemsHAI Cost $30 Billion & nearly 100,000 LPY
89% of workers don’t knowLawyers are preparing
How to Effectively Lead Your Team to Better Results
“He will win whose army is animated by the same spirit throughout all its ranks.”
Sun Tzu, The Art of War