chef: social media bootcamp

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SOCIAL MEDIA BOOTCAMP

IN THE BEGINNING

IN THE BEGINNING

• Publicize URL

IN THE BEGINNING

• Publicize URL• Listed in directories

IN THE BEGINNING

• Publicize URL• Listed in directories• Write SEO content

IN THE BEGINNING

• Publicize URL• Listed in directories• Write SEO content• Paid search results on

search engines

IN THE BEGINNING

• Publicize URL• Listed in directories• Write SEO content• Paid search results on

search engines• Banner ads

ENTER: BLOGS

BLOGS

• Could replace main site, or supplement

BLOGS

• Could replace main site, or supplement

• Site marketing techniques still apply

BLOGS

• Could replace main site, or supplement

• Site marketing techniques still apply

• *Improved reach via RSS feeds

BLOGS

• Could replace main site, or supplement

• Site marketing techniques still apply

• *Improved reach via RSS feeds

• *More interaction via comments

BLOGS

• Could replace main site, or supplement

• Site marketing techniques still apply

• *Improved reach via RSS feeds

• *More interaction via comments

• *Authenticity of voice, author identity

ENTER: SOCIAL MEDIA

MEET JONAH PERETTI

ON CHARLIE ROSE APRIL 19, 2012

C0-FOUNDER of HUFFPO

FOUNDER OF BUZZFEED

EVOLUTION OF ONLINE BEHAVIOR

PORTAL ERA

EVOLUTION OF ONLINE BEHAVIOR

PORTAL ERA

SEARCH ERA

EVOLUTION OF ONLINE BEHAVIOR

PORTAL ERA

SEARCH ERA

SOCIAL ERA

SOCIAL ERA

• Social has become the new starting point

SOCIAL ERA

• Social has become the new starting point

• Shift from Google world view where everything is about Keywords and Info, dependent on SEARCH

SOCIAL ERA

• Social has become the new starting point

• Shift from Google world view where everything is about Keywords and Info, dependent on SEARCH

• Shift to Facebook worldview, about emotion, human interaction, sharing.

HUFFPO: SEARCH, SEO

BUZZFEED: LOL, WTF

UPWORTHY!

THE BIG TWO

SOCIAL MEDIA

• Everyone is on equal footing, comment 2 comment

SOCIAL MEDIA

• Everyone is on equal footing, comment 2 comment

• Become member of a community

SOCIAL MEDIA

• Everyone is on equal footing, comment 2 comment

• Become member of a community

• *Creating a funnel (up to 25% traffic and growing)

SOCIAL MEDIA

• Everyone is on equal footing, comment 2 comment

• Become member of a community

• *Creating a funnel (up to 25% traffic and growing)

• *Possibility for content to go Viral

TWITTER

• Microblog (140 Characters) links, hashtags, etc.

TWITTER

• Microblog (140 Characters) links, hashtags, etc.

• Simple & Public

TWITTER

• Microblog (140 Characters) links, hashtags, etc.

• Simple & Public • Broadcast from one-to-

many

TWITTER

• Microblog (140 Characters) links, hashtags, etc.

• Simple & Public • Broadcast from one-to-

many• Viral Potential

(ReTweet)

YOUR PROFILE

TWITTER PROFILE

TWITTER PROFILE

TWEETING

TWEETS

• One rule to follow which is difficult to break with 140 character limit

TWEETS

• One rule to follow which is difficult to break with 140 character limit

• Keep it simple!

SAMPLE TWEETSCONTENT TWEET:

SAMPLE TWEETS

TARGETED TWEET:

WHEN, HOW MUCH?

WHEN TO TWEET?

STUDY BY: DAN ZARELLA

TWEET HOW OFTEN?

WHAT DAY OF THE WEEK?

WHAT TIME OF THE DAY?

TAKEAWAYS

• Best time to tweet Noon – 6 PM

TAKEAWAYS

• Best time to tweet Noon – 6 PM• Best tweet avg per hour 1 – 4

TAKEAWAYS

• Best time to tweet Noon – 6 PM• Best tweet avg per hour 1 – 4• Best day to tweet midweek and weekends

WHO TO FOLLOW

FOLLOWING

• ID your target audience

FOLLOWING

• ID your target audience– Rarefied, elite strata,

especially journos and policy maker staff

FOLLOWING

• ID your target audience– Rarefied, elite strata,

especially journos and policy maker staff

– LESSON: PEOPLE ON TWITTER CHECK THEIR TWITTER MORE FREQUENTLY THAN EMAIL

FOLLOWING

• ID your target audience– Rarefied, elite strata,

especially journos and policy maker staff

• LESSON: PEOPLE ON TWITTER CHECK THEIR TWITTER MORE FREQUENTLY THAN EMAIL

• Start Following!

FOLLOWING

• How many ppl you can follow depends on how many followers you have

• 2,000 is the limit, unless you have a good following

• Technically unable to follow more than 1,000 a day

• Key is not to be spammy

FOLLOWING JOURNOS

FOLLOWING JOURNOS

FOLLOWING JOURNOS

FOLLOWING JOURNOS

FOLLOWING JOURNOS

• List building: you can only have up to 20 Lists

FOLLOWING JOURNOS

• List building: you can only have up to 20 Lists• Purpose of building lists is two-fold

FOLLOWING JOURNOS

• List building: you can only have up to 20 Lists• Purpose of building lists is two-fold– Targeted tweeting as above

FOLLOWING JOURNOS

• List building: you can only have up to 20 Lists• Purpose of building lists is two-fold– Targeted tweeting as above– Direct Messaging. You can check your Twitter

account for recent followers. If a journalist followed you back, which happens often, you can DM them immediately. Again, journos are much more responsive on Twitter than email.

FACEBOOK IS KING

FACEBOOK IS KING

• Varied content (links, videos, images, updates)

FACEBOOK IS KING

• Varied content (links, videos, images, updates)

• Distinct Pages for biz or orgs

FACEBOOK IS KING

• Varied content (links, videos, images, updates)

• Distinct Pages for biz or orgs

• EVERYONE YOU KNOW IS THERE

FACEBOOK PAGE

FACEBOOK PAGE

FACEBOOK PAGE

FACEBOOK PAGE

FACEBOOK PAGE

FACEBOOK PAGE

FACEBOOK PAGE

PAGE BUILDING TIPS

• Make your banner image compelling (shots of people – faces in particular – are better). Try changing it up for events or special campaigns.

PAGE BUILDING TIPS

• Make your banner image compelling (shots of people – faces in particular – are better). Try changing it up for events or special campaigns.

• Profile photo is the extension of your brand and should stay the same. This will be the image that appears in your followers’ timelines next to your posts.

PAGE BUILDING TIPS

• Make your banner image compelling (shots of people – faces in particular – are better). Try changing it up for events or special campaigns.

• Profile photo is the extension of your brand and should stay the same. This will be the image that appears in your followers’ timelines next to your posts.

• Include as many links as possible to your site in your About Us section.

PAGE BUILDING TIPS cont.

• Build out your tabs for newsletter sign-ups, a Twitter feed, etc. Default tabs include Likes, Map, and Events.

PAGE BUILDING TIPS cont.

• Build out your tabs for newsletter sign-ups, a Twitter feed, etc. Default tabs include Likes, Map, and Events.

• Building out your timeline doesn’t have to be limited to organizational milestones, these can be other historical events that are relevant to your work. (e.g. Citizens United ruling).

PAGE BUILDING TIPS cont.

• Build out your tabs for newsletter sign-ups, a Twitter feed, etc. Default tabs include Likes, Map, and Events.

• Building out your timeline doesn’t have to be limited to organizational milestones, these can be other historical events that are relevant to your work. (e.g. Citizens United ruling).

• Add other pages, allies to your Page Favorites.

POSTING TIPS

HOW NOT TO POST

HOW NOT TO POST

HOW NOT TO POST

HOW NOT TO POST

HOW NOT TO POST

HOW TO POST BETTER

HOW TO POST BETTER

HOW TO POST BETTER

HOW TO POST BETTER

WHEN, HOW MUCH?

WHAT DAY TO POST?

STUDY BY: DAN ZARELLA

WHAT TIME TO POST?

STUDY BY: DAN ZARELLA

HOW MANY POSTS PER DAY?

STUDY BY: DAN ZARELLA

TAKEAWAYS

• Best day to post? Saturday

TAKEAWAYS

• Best day to post? Saturday• Best time to post? Noon to 7

TAKEAWAYS

• Best day to post? Saturday• Best time to post? Noon to 7• Posts per day? 1

SOMETHING TO KEEP IN MIND

STUDY BY: DAN ZARELLA

QUESTIONS?

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