channel change agents jay mcbain co-founder @jmcbain in/jaymcbain

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Channel Change Agents

Jay McBainCo-Founder

@jmcbain

in/jaymcbain

Before we get started…

LET’S PREDICT THE FUTURE

Before we get started…

LET’S PREDICT THE FUTURE

Before we get started…

LET’S PREDICT THE FUTURE

JUNE 22, 1999

“The future is never as fast or

radical as we predict”

Gartner Identifies the Top 10 Strategic Technology Trends for 2014

Mobile Device Diversityand Management1

Mobile Device Diversityand Management

“The unexpected consequence of bring your own device (BYOD) programs is a doubling or even tripling of the size of the mobile workforce. This is placing tremendous strain on IT and Finance organizations.”

1

Mobile Apps andApplications2

Mobile Apps andApplications

“Apps will continue to grow while applications will begin to shrink. Apps are smaller, and more targeted, while a larger application is more comprehensive.”

2

3

“The problem is that most enterprises and technology vendors have yet to explore the possibilities of an expanded internet and are not operationally or organizationally ready.”

3Manage | Monetize | Operate | Extend

4

“Hybrid cloud services can be composed in many ways, varying from relatively static to very dynamic. Managing this composition will the role of cloud service broker (CSB), which handles aggregation, integration and customization of services.”

4

Cloud / ClientArchitecture5

Cloud / ClientArchitecture

“The increasingly complex demands of mobile users will drive apps to demand increasing amounts of server-side computing and storage capacity.”

5

The Era of Personal Cloud6

The Era of Personal Cloud

“Users will use a collection of devices, with the PC remaining one of many options, but no one device will be the primary hub. Rather, the personal cloud will take on that role.”

6

Software DefinedAnything7

Software DefinedAnything

“Momentum for improved standards for infrastructure programmability and data center interoperability driven by automation inherent to cloud computing, DevOps and fast infrastructure provisioning.”

7

Web-Scale IT8

Web-Scale IT

“Large cloud services providers such as Amazon, Google, Facebook, etc., are re-inventing the way IT in which IT services can be delivered. Their capabilities go beyond scale in terms of sheer size to also include scale as it pertains to speed and agility.”

8

9

The smart machine era will blossom with a proliferation of contextually aware, intelligent personal assistants, smart advisors, advanced global industrial systems and public availability of early examples of autonomous vehicles.”

9

3-D Printing10

Worldwide shipments of 3D printers are expected to grow 75 percent in 2014 followed by a near doubling of unit shipments in 2015.

3-D Printing10

Just the Facts

Where are we now?

How Did We Get Here?

$The NEWNormal

MILLENIALS UBIQUITOUSCONNECTIVITY

GROWTH OF VIRTUALIZATION

COST OFCLIENT/SERVER

PERVASIVECOMPUTING

MATURITYOF CLOUD

~3 devices per person

~10 devices per person

Internet of EVERYTHING

By 2020, there will be 31 billion devices connected across 4 billion people

IPv6 Protocol340,282,366,920,938,463,463,374,607,431,768,211,456

possible internet addresses

That’s 100 devices for every atom on the face of the earth

WIFI Basketball

Consumerization will be fun to watch – but

NOT where the money is

WIFI ToothbrushYes, this is happening

(but not why you think)

Where Are Channel Opportunities?

8 Opportunities to Spotin your Home Town

Connected Advertising and Marketing1

Smart Factories2

Intelligent Traffic Management3

Parking Space Management4

Waste Management Systems5

Smart Electricity Grids6

Smart Water Systems7

Smart Warehouses8

Update on

Just the Facts

Where are we now?

85% of workers bring work home

87% of workers travel

84% use a smartphone for work

BYOD is not coming …it is here

Only 32% of companies have a formal mobility policy in place

Source:

Top Customer Fears (Opportunities)

1. Accidental loss of devices with sensitive data

68%2. Threats from mobile viruses and malware 49%3. Access to mobile apps by unauthorized users

35%4. Lack of Strong Authentication standards 31%5. Inability to manage mobile devices

31%6. Configurations don’t comply with policy 29%7. Lack of VPN software/compatibility to enterprise 27%

% of SMBrespondents

Source:

Healthcare is the fastest growing industry

Where are the opportunities?

Source:

85% of doctors own a smartphone, 56% use it in clinical practice

Pharmaceuticals, Manufacturing and Retail are also HOT

Field Mobility Organizations are laggards

Just the Facts

Where are we now?

What is BYOA?Source:

Downloading unauthorized apps serious

concern by 48% of respondents

900,000+ APPS

1,000,000+ APPS

100,000+ APPS

100,000+ APPS

BYOD: OPPORTUNITY 1

3 Key Focus Areas:

1. Information protection: Determine information that is and is not deemed “cleared” for consumption on mobile devices either due to its sensitivity or due to the compliance burdens associated with handling it.

2. User sensitivity: Creating a profile of at-risk users and the security required for their access to critical information.

3. System risk: Take advantage of features such as on-device encryption, the use of VPNs and multi-factor authentication provides a line of safety between users, their devices and the back-end. Tiered information access.

Risk Assessment/OpportunityWhat can you do that protects your customer and that they are comfortable with vs. what is good for their employee?

Source:

BYOD: OPPORTUNITY 2

How are you going to protect the data? How are employees going to log in? What devices are you going to allow on the network? What employee security mandates are you going to impose? Are you going to allow Personal Identifiable Information (PII) or

Protected Health Information (PHI) on the devices? What are data compliance/privacy requirements for your

customers industry? (ie. Privacy Act, PIPA (AB), HIPAA, GLBA, PCI, SOC, etc.)

Create a Mobility Policy/DeployQuestions to consider:

Source:

BYOD: OPPORTUNITY 3Mobile Device Management

Over a hundred choices…and counting

BYOD: OPPORTUNITY 4Infrastructure and Support

1. WLAN Coverage/Performance2. Employee Support/Helpdesk3. Device Provisioning4. Line of Business Consulting5. Device Hot Spare programs6. Audio/Video Upgrades7. Mobile Printing/Document Management8. Building/Electrical Upgrades

BYOD: OPPORTUNITY 5Strategy and Integration

Manage Business-to-Employee and Business-to-Customer environments.

Define Social goals, business goals, financial goals, and risk management goals.

Surfacing and managing APIs to access enterprise information and systems.

Integration with third-party applications and partners in the value-stream.

App Store delivery and management.

Opportunity for Channel Triple Play

Source:

Current Channel Specialties

“Triple Play”

What are some other Channel Opportunities?

100,000 vendors driven by new mobile

cloud economy, compete for your attention

Opportunity #1

Logical data warehouses bringing together information from multiple sources on demandwill replace the single data warehouse model.

BIG DATAis driven from smaller channel solutions

Opportunity #2

The Channel WILL sell hardwareNot smartphones, tablets, basketballs or toothbrushes…but instead, In-Memory Computing, Extreme Low-Energy Servers,Cloud-enablement and security devices, and tons of infrastructure.

Opportunity #3

Managing security, compliance, data portability, fragmentation and device support drives:

channel opportunity

Opportunity #4

Jay McBainCo-Founder

@jmcbain

in/jaymcbain

Channel Change Agents

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