career search etiquette

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Protocol and Communication forLeadership in the New Millennium

featuring:

Susan P. AscherFounder of

Hosted by: Caitlin QuanEvisors Marketing & Operations Associate

Hosted by: Career Advisors on Demand..com/webinars

Agenda

1. About Susan

2. Basic Communication

3. Differentiation & Personal Branding

4. Netiquette

5. The Concept of P.I.E.

6. Your Job Search

7. Q&A

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About Susan

• Founder, Thought Leader & Leadership Coach at The Ascher Group and The Sphere of Excellence in Communication

• Author of “Dude, Seriously, It’s Not All About You” (available on Amazon)

• 25 years in the executive search and interim staffing field coaching candidates in resume writing, interviewing and networking

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Basic Communication

•Clarity–The best candidate in the world won’t get the job if you can’t clearly and concisely explain your background and your goals

•Empathy–The ability to connect on an interpersonal level as well as making a connection regardless of age, gender, education, ethnicity or financial status

•Enthusiasm–A positive, engaged and upbeat attitude is key whether you are looking for a job, making a presentation or speaking on the phone

•Negotiation–Listening, brainstorming and mediation skills are critical to negotiating anything in life especially salary or additional responsibility or a promotion

•Body Language–Your body language includes your entrance into a room, your facial expression, your eye contact and your posture.

•93/7–Remember 93% of communication is non-verbal and 7% is verbal

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Telephone Interview Etiquette

•Pre-Interview Preparation

–Resume ready

–Quiet

–Good Connection

•How to make a proper introduction

•Listening vs. broadcasting

•Please, Thank You, I’m Sorry

•How to close the interview with the proper ask

•Texting. Or Not.

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Differentiation and Personal Branding

•Style–Who are you, who do you want to be?

•Substance–Say what you mean and mean what you say

•Delivery–Brevity, conciseness, confidence

•Follow Up–There are dozens of you and one interviewer. It’s your job to make the call, write the thank you note, send the email

•Start living and delivering your personal brand today

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Netiquette

•Our Manners on the Internet

•Reply All or NOT to Reply All. That is the Question

•FLAMING!!!! No. Not. Never.

•Spellcheck. Duh.

•Privacy….There is None.

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Cyberspace and Social Media

•Facebook–If you don’t want it on the company bulletin board don’t put it on Facebook–6 degrees of separation is turning into 2–Privacy? What privacy

•LinkedIn–If you’re not LinkedIn you’re locked out–No picture, no future

•Twitter–See Facebook

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Communication Pitfalls

•Filters–Think before you speak, the greatest resume in the world will not save a communication blunder

•Boundaries–Know your audience, being politically correct is a virtue

•Space Invasion (at the office, at a networking event, in real life)–The 3 foot rule rules–The cubicle rule

•TMI (Too much information)–Keep your personal life separate from your business life whether in an interview, business meeting or at the water cooler

•Profanity–Why it’s overrated

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Elevators and Doors

Common Sense Rules (Not Often Enough)

You Leave. I Enter.

Or I Leave. You Enter.

Peripheral Vision

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Introductions

•Greeting

–Demonstrate a gender mutual handshake

–Maintain eye contact

–Smile

–Be confident

•Making an introduction

–Peer to peer

–Superior to peer

–Client to peer

•Acknowledging Another Human Being’s Presence

–No explanation required

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How Do We Say Thank You?And Say It We Must

E-Mail

Snail Mail

By Telephone

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The Concept of P.I.E.

Definition of Success

•Performance•Image•Exposure

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Body Modifications

•Bod Mods

•Tatts

•To Share or •Not to Share

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The Real World And Your Job Search

•Craft your perfect 30 second elevator pitch

•Develop a game plan and achievable goals

•Learn to network inside and outside of your comfort zone

•Develop differentiation strategies

•You ARE known by the company you keep. Align yourself with people that you respect and admire and make them your informal mentors

•Make sure people are aware of your accomplishments without sounding like a braggart

•Your choices and behaviors define your brand

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Questions & Answers

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Questions & Answers

Question 1:

What are some of your top tips for a successful job search?

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Questions & Answers

Question 2:

What do you need to do to build the right brand?

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Questions & Answers

Question 3:

How do you optimally present yourself to continue advancing along your career path?

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Questions & Answers

Question 4:

Should I ask an interviewer to connect with me on LinkedIn?

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Questions & Answers

Question 5:

Can you stress some of the main etiquette points during a networking event?

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Questions & Answers

Question 6:

What are some etiquette points when reaching out to a new person? How about when reaching out a second time?

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Questions & Answers

Question 7:

What are some of your tips on etiquette when cold-calling people?

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Questions & Answers

Question 8:

Is it necessarily bad when going into an interview with a beard?

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Connect

Book your one-on-one session with Susan at

www.evisors.com/expert/2175

www.aschergroup.comsascher@aschergroup.com

www.facebook.com/theaschergroupwww.twitter.com/susan_ascher

Susan P. AscherFounder of

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