alltrans presentation 2010
DESCRIPTION
Experts in transport & logisticsTRANSCRIPT
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ALLTRANS
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ALLTRANS
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INVESTING IN EXCELLENCE
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ALLTRANS
Investing in Excellence
PEOPLEMANAGEMENT
PROCESSES TECHNOLOGY
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Investing in Excellence
MANAGEMENT
Strategic PlanningContingency Planning
Performance Monitoring Customer Service- Daily Collection Reports- SLAs- KPIs
- Defined objectives- Clear mission statement- Tactical action plans- Profitability / costing priority
- Relief driver availability- Monitor market innovations- Proactive cashflow administration
- Dedicated team- Continual assessment
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ALLTRANS
Investing in Excellence
PEOPLEMANAGEMENT
PROCESSES TECHNOLOGY
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Investing in Excellence
PEOPLE
Training: DriversPerformance Enhancement
Training: Management& Customer Service
Training: Warehouse
- Tachograph regs & use- Health & Safety- HazChem licences- Manual handling- Aviation security- Safe driving- GDP …..
- Formal induction- Qualifications review prior to hire- Regular performance reviews- Ongoing support
- Manual handling- HazChem- Forklift safety- Aviation security- GDP …..
- Business development planning (IMI)- Financial management (IMI)- Customer management- Credit Control ….
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ALLTRANS
Investing in Excellence
PEOPLEMANAGEMENT
PROCESSES TECHNOLOGY
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Investing in Excellence
PROCESSES
Health & SafetyCustomer Service
HR Management
- Continual assessment- Regular on-site visits- KPIs / SLAs
- Induction- Training- Reviews- Support
- Daily vehicle reviews- Weekly external vehicle checks- Ongoing training
Compliance
Budgeting
Operational Management
Vehicle Upgrading / Licensing
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ALLTRANS
Investing in Excellence
PEOPLEMANAGEMENT
PROCESSES TECHNOLOGY
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Investing in Excellence
TECHNOLOGY
Fleet ManagementSatellite Monitoring
Operational Management Specialised Software
- Planned upgrades- Regular replacements- 8 x Euro 4/5 vehicles
- Detailed vehicle status- Health & safety- Optimal deployment
- Optimal load building- Accounts and finance- CRM
- Order management- Fulfillment monitoring- Delivery confirmation- Fleet / personnel management
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INVESTING IN EXCELLENCE
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ALLTRANS