alltrans presentation 2010

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Experts in transport & logistics

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Page 1: Alltrans Presentation 2010

ALLTRANS

Page 2: Alltrans Presentation 2010

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Page 3: Alltrans Presentation 2010

INVESTING IN EXCELLENCE

Page 4: Alltrans Presentation 2010
Page 5: Alltrans Presentation 2010

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Investing in Excellence

PEOPLEMANAGEMENT

PROCESSES TECHNOLOGY

Page 6: Alltrans Presentation 2010

Investing in Excellence

MANAGEMENT

Strategic PlanningContingency Planning

Performance Monitoring Customer Service- Daily Collection Reports- SLAs- KPIs

- Defined objectives- Clear mission statement- Tactical action plans- Profitability / costing priority

- Relief driver availability- Monitor market innovations- Proactive cashflow administration

- Dedicated team- Continual assessment

Page 7: Alltrans Presentation 2010

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Investing in Excellence

PEOPLEMANAGEMENT

PROCESSES TECHNOLOGY

Page 8: Alltrans Presentation 2010

Investing in Excellence

PEOPLE

Training: DriversPerformance Enhancement

Training: Management& Customer Service

Training: Warehouse

- Tachograph regs & use- Health & Safety- HazChem licences- Manual handling- Aviation security- Safe driving- GDP …..

- Formal induction- Qualifications review prior to hire- Regular performance reviews- Ongoing support

- Manual handling- HazChem- Forklift safety- Aviation security- GDP …..

- Business development planning (IMI)- Financial management (IMI)- Customer management- Credit Control ….

Page 9: Alltrans Presentation 2010

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Investing in Excellence

PEOPLEMANAGEMENT

PROCESSES TECHNOLOGY

Page 10: Alltrans Presentation 2010

Investing in Excellence

PROCESSES

Health & SafetyCustomer Service

HR Management

- Continual assessment- Regular on-site visits- KPIs / SLAs

- Induction- Training- Reviews- Support

- Daily vehicle reviews- Weekly external vehicle checks- Ongoing training

Compliance

Budgeting

Operational Management

Vehicle Upgrading / Licensing

Page 11: Alltrans Presentation 2010

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Investing in Excellence

PEOPLEMANAGEMENT

PROCESSES TECHNOLOGY

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Investing in Excellence

TECHNOLOGY

Fleet ManagementSatellite Monitoring

Operational Management Specialised Software

- Planned upgrades- Regular replacements- 8 x Euro 4/5 vehicles

- Detailed vehicle status- Health & safety- Optimal deployment

- Optimal load building- Accounts and finance- CRM

- Order management- Fulfillment monitoring- Delivery confirmation- Fleet / personnel management

Page 13: Alltrans Presentation 2010

INVESTING IN EXCELLENCE

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