5/20/2018 Alerts in IC

1/2

Alerts in IC.

1. Configure IDI using IC manager role.

2. Define service manager profiles & define events in repository

3.

Create new service class with CL_CRM_SMF_ABSTRACT_SERVICE as super class and implement

interface IF_CRM_SMF_SERVICE.4. To transport the rules, use transaction SE38 and execute the program CRM_RULE_TRANS.

5. To transport the alerts, use transaction CRMD_IC_TRANS_ALERT and select Table View

Transport.

5/20/2018 Alerts in IC

2/2