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Grant ASHE Air Source Heat Pump Air to Water High Efficiency Heat Pump Range Installation & User Instructions Part No. DOC.93 Rev.00 April 2013 Tested to BS EN 14511 PROVISIONAL COPY

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Page 1: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

Grant ASHE Air Source Heat PumpAir to Water High Efficiency Heat Pump Range

Installation & User Instructions

Part No. DOC.93 Rev.00 April 2013

Tested to BS EN 14511

PROVISIONAL COPY

Page 2: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

2

ST

OP

STOP!

� Has a heat loss calculation been carried out? kW

� Is this system designed for Mono or Bivalent

� If Mono, total heating capacity? kW

� If Bivalent, what is the load capacity of Heat Pump? kW

� If Bivalent, what is/are additional heat source(s)?

i) kW

ii) kW

iii) kW

� Type of system design?

i) S-plan

ii) Y-plan

iii) Other

� Will a buffer be used? Yes/No

� If yes, what is the capacity of Buffer? litres

� Has cavity wall insulation been installed? Yes/No

� Has loft insulation of 270mm been installed? Yes/No

� Have all system pipes been lagged correctly? Yes/No

� Are the existing controls being upgraded? Yes/No

Before continuing with the installation of your new Aerona Heat pump, please spenda few minutes confirming the suitability of the Heat Pump to your system. Failure todo so may result in poor performance and wasted time.

If any of the above questions cannot be answered accurately, please do NOTproceed with the installation. While any errors made now may be able to becompensated for after the installation is completed, you will incur unnecessarydelays and additional costs.

Page 3: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

Conten

ts

3

ContentsStop! 2

Contents 3

Legislation 4

1 Introduction 51.1 General Information 5

1.2 Warranty 5

1.3 Important Advice 5

1.4 Immersion Heater 5

2 Specifications and Controls 62.1 Specifications 6

2.2 Dimensions 6

2.3 Heat Pump Operating Sequences 8

2.4 Controls 8

2.5 Pump Curves 9

2.6 Performance Graphs 10

3 Siting the Heat Pump 113.1 Position 11

3.2 Orientation 12

4 Hydraulic Diagrams 134.1 S-Plan Type - Monovalent 13

4.2 Extended S-Plan Type - Monovalent 13

4.3 S-Plan Type - Bivalent 14

4.4 Extended S-Plan Type - Bivalent 15

4.5 Buffer Tanks 16

4.6 S-Plan with Buffer - Monovalent 16

4.7 Extended S-Plan with Buffer - Monovalent 17

5 System Design Criteria 18

6 Calculating Radiator Sizes 19

7 Sealed Systems 20

8 Electrical 218.1 General 21

8.2 Basic Circuits – Making the Connection 21

8.3 Controller 22

8.4 Mains Supply Cable 23

8.5 Heat Pump Wiring Diagrams 24

8.6 System Control Wiring Diagrams 28

8.7 Wiring Diagrams 29

8.8 Bivalent Systems 29

8.9 Solar Thermal 29

8.10 Buffer Tanks 29

8.11 Bivalent Electrical Diagram 30

9 Domestic Hot Water 319.1 Temperature Control 31

9.2 Heat Pump Cylinders 31

9.3 Temperature Boost 31

10 Filling the System 3310.1 Filling and Venting - Sealed Systems 33

10.2 Flushing and Corrosion Protection 33

11 Commissioning 3411.1 Switching on First Time 34

11.2 Setting the ATC Controller 35

11.3 Additional Operating Information

about the ATC 38

11.4 Setting the BTC Controller 39

11.5 Checking the BTC Controller 39

11.6 Setting the BTC Controller 40

11.7 ATC Commissioning Data 41

11.8 Record of BTC Settings 43

12 Servicing & Maintenance 4412.1 General 44

12.2 Air Inlet and Outlet 44

12.3 Condensate Disposal 44

12.4 Heating System Connections 44

12.5 Heat Pump Controls 44

12.6 Refrigerant 44

13 Fault Finding 4513.1 If Heat Pump Fails to Start 45

13.2 Heating System Controls 45

13.3 Warm Weather Shut Down (WWSD) 45

13.4 Operation of MCB/RCD's 45

13.5 Temperature Sensors 45

13.6 Refrigerant Pressure Gauge 45

13.7 Power Capacitors 45

14 Accessories 4815.1 Sealed System Kits 48

15.2 Immersion Heater Kits 48

15 Spare Parts 49

16 Glossary Of Terms 50

17 Warranty 5117.1 Warranty 51

17.2 Extended Warranty 52

Page 4: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

4

Legislation

All work that is required regarding the refrigerant circuit must be carried out by an F-gas registered (or equivalent) refrigeration Engineer. On no account shouldmaintenance or repair be carried out on the refrigerant circuit by unqualified personnel.

LEGISLATION

The installation of the Grant Aerona Heat Pump requires a power supply cable fromthe customer’s consumer unit to an external isolation switch and from this switch tothe heat pump. It will require a final connection to an individual MCB or RHBO withinthe existing consumer unit or from a newly installed consumer unit.

This work MUST be carried out by a qualified electrician or by a Part-P competentinstaller who has passed an examination proving their competency in these works.

Failure to follow this legislation will invalidate all warranties.

Please seek advice from a competent person before commencing any electrical work.

Legislation

Information regarding the refrigerant used in this Heat Pump. R407cR407C is a mixture of three refrigerants, each of which boil at different temperatures. R407C has a range or glide of approximately5ºC. The lubricating oils used in this heat pump are known as Polyolester or POE oils. They are considered to be superior oils, lessliable to breakdown however they are more hygroscopic – they must therefore be kept from contact with air as far as is practical.

Information regarding the charging / recharging of the unit.Always add R407C as a liquid to ensure that the correct mix is added.

Charge the heat pump with the correct weight of refrigerant. See data plate for this information.

Never ‘top-up’ refrigerant. Always recover the remaining refrigerant first for recycling.

Information regarding a refrigerant leak or if the circuit is opened accidentally.Recover the remaining refrigerant as quickly as possible for recycling.

Avoid entry of air into the heat pump as much as possible.

Replace or install a drier if necessary.

CE MarkingThe Grant Aerona range of Air Source Heat Pumps are CE marked and conform to the requirements of the following Directives and Standards:

Low Voltage 73/23 EEC, modified 93/68 EEC.Electromagnetic Compatibility (EMC) 89/336 EEC, modified 92/31Pressure Equipment Directive (PED) 97/23/ECElectrical Equipment EN 60 335-2

The following Standards and Directives should also be considered in the installation and application of the heat pumps:

BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments)

BS EN 15450: 2007 Heating systems in buildings – Design of Heating Systems

EC Regulation No. 842/2006

HVAC TR/30 Guide to good practice - Heat pumps

Page 5: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

Intr

od

ucti

on

&

Gen

eral

Inf

orm

atio

n

5

1.1 General InformationThe Grant Aerona Heat Pump is a lowwater content – low temperature heatsource, designed to be highly efficientwhen installed and used in line withthese installation and user instructions.

It is important that these installationinstructions are understood andfollowed to ensure reliable operation inall weather conditions. Failure to do sowill result in erratic temperature swings,poor efficiency and an unhappycustomer.

It is not within the scope of this manualto design the heating system or provideany advice regarding the layout of thesystem or any of the controls requiredfor any individual heating system.

These instructions do not replace theinstallation or users manuals for anyadditional components used in thedesign of your system e.g. cylinders,motorised valves, programmers, solarthermal devices, buffers, etc.

Grant Engineering UK Ltd offer a designservice for an additional fee – pleasecontact [email protected] for moreinformation or visit our website atwww.grantuk.com Note: this serviceis subject to the terms and conditions inforce at the time of the design.

These instructions must be left with thehouseholder for their reference.

1.2 WarrantyThis appliance is guaranteed for twoyears, covering parts and labour. Whenmaking a claim against this warranty,the following information must beprovided at the initial point of contact.

• Appliance model number

• Appliance Serial number

• Date of Installation

• Date of Commissioning (if different)

• Evidence of Heat Loss calculation

• Description of fault together with anyrelevant fault codes

Please ensure that the caller ison site to assist us in providinga fast response.

The warranty will begin only when acompleted registration card is returnedto Grant, or when the registration iscompleted online at www.grantuk.com.Failure to complete the registration atthe time of installation will result in thewarranty being suspended. This doesnot affect the consumer’s statutoryrights.

If a Grant Engineer is required to visitthe site and no fault is found with theheat pump, a charge will be made forthis visit. The original caller will beresponsible for this charge.

Refer to Section 17 for full details of theGrant Heat Pump warranty.

1.3 Important Advice1. It is essential that the full layout of

the system is understood before theinstallation of any component isundertaken. If you are in any doubt,please stop and seek advice from aqualified heating engineer or fromGrant Engineering UK Ltd. Pleasenote that Grant Engineering will notbe able to offer specific adviceabout your system unless wedesigned it. In this case, we willalways refer you to seek the adviceof a qualified system designer.

2. The Heat Pump must be installedand commissioned in accordancewith these installation instructions.Deviations of any kind will invalidatethe warranty and may cause anunsafe situation to occur. Pleaseseek advice from Grant EngineeringUK Ltd if any of these installationinstructions cannot be followed forwhatever reason.

3. The heat pump contains highpressures and high temperaturesduring normal working conditions.Care must be taken whenaccessing the internal workings ofthe heat pump.

4. The heat pump contains anelectrically driven fan which rotatesat high speed. Disconnect the heatpump from the electrical supplybefore removing the top cover.

1.4 Immersion HeaterAll Grant Aerona Heat pumps aresupplied with a factory fitted 3kWimmersion element. This is designed tooperate at low ambient air temperaturesto increase the output of the unit tomeet the design heat load. Refer toSection 11 of these instructions fordetails of the automatic operation of theimmersion element.

If required, all Grant Aerona Heatpumps are available with a 6kW back-up immersion element (in place of thestandard 3kW unit).

This is a factory fitted option ONLY andmust be specified when ordering theheat pump.

For the starting and running current,along with the required MCB rating/typefor units with either the 3kW or 6kWimmersion elements refer to Section 8(page 19) of these instructions.

1 Introduction & General Information

IMPORTANT

Grant Aerona heat pumps should be stored andtransported in an upright position. If not, the heatpump MUST be positioned in an upright position forat least 4 hours before being operated.

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6

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2 Specifications and Controls2.1 Specifications

2.2 Dimensions

Model ASHE65 ASHE85 ASHE125 ASHE175 ASHE215

Heating Capacity kW 6.66 8.74 12.30 17.80 21.20

Max. Running Current at 230V* A 22 24 28 36 40

Power supply V 230 230 230 230 230

Phase Single Single Single Single Single

Frequency Hz 50 50 50 50 50

Mechanical Protection IP X4 IP X4 IP X4 IP X4 IP X4

Refrigerant R410A R410A R410A R410A R410A

Mass of R410a g 2000 2200 2400 2 x 2000 2 x 2800

Built In Immersion kW 3 3 3 3 3

Circulating Pump m head 6 6 8 15 15

Flow Rate litres/sec 0.328 0.416 0.579 0.840 1.020

Sound Power Level at 1m** dB(A) 62.5 62.5 64 68.5 63

Sound Pressure Level at 1m dB(A) 47.7 48 49 53 48.5

Water Connections BSPF 3/4" 3/4" 1" 1" 1"

COP @ Air 7˚C/Water 35˚C 4.17 4.26 4.15 4.02 3.92

Weight (empty) kg 116 145 173 233 334

Weight (full) kg 119 148 176 237 339

* Includes 3kW immersion heater.** To EN14511.

Figure 2-1: ASHE65 Dimensions

Page 7: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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2.2 Dimensions continued

Figure 2-2: ASHE85 & ASHE125 Dimensions

Figure 2-3: ASHE175 Dimensions

Figure 2-4: ASHE215 Dimensions

Page 8: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

Pump

Fan

Compressor 1

Compressor 2

4-way Valve

Time (secs)

HeatDemand

on 15 20 off

Figure 2-7: Normal operating sequence

Pump

Fan

Compressor 1

Compressor 2

4-way Valve

Time (secs)

DefrostDemand

on 25 35 40 2510 30off

Figure 2-8: Defrost cycle

Pump

Fan

Compressor

4-way Valve

Time (secs)

HeatDemand

on 15 off

Figure 2-5: Normal operating sequence

Pump

Fan

Compressor

4-way Valve

Time (secs)

DefrostDemand

on 25 30 25 30off

Figure 2-6: Defrost cycle

8

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and

Co

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2 Specifications and Controls2.3 Heat Pump Operating Sequences

ASHE65, ASHE85 and ASHE125

ASHE175 and ASHE215

All Grant Aerona Heat Pumps aresupplied with 2 controllers. 1 x heatpump controller (ATC) and 1 xtemperature controller (BTC).

The ATC is positioned inside thehouse/building and is normally used inan automatic condition. There are a fewparameters that can be adjustedincluding time and maximum watertemperature. The details of thesesettings can be found in Section 11 ofthis manual.

The BTC is a split temperaturecontroller located inside the heat pump.For many installations, the HWtemperature and the CH temperaturewill be different. The BTC allows for 2different design temperatures to beentered, maximising the efficiency of theGrant Aerona heat pump. The details ofthese settings can be found in Section11 of this manual.

All other controls (programmers,motorised valves, thermostats, etc) arenot supplied but their use is covered inSections 4 and 8 of this installationmanual.

2.4 Controls

Figure 2-9: ATC Controller Figure 2-10: BTC Controller

Page 9: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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9

2.5 Pump Curves

Pum

p H

ead

(met

res)

H (m

etre

s)

7

6

5

4

3

2

1

0

0 1 2 3 4 5 6Q (m3/h)

Flow (m3/h)

20

18

14

12

10

8

6

4

2

00 10 20 30 40 50 60 70 80 90 100

PUN-200E

Figure 2-11: Pump curves for ASHE65, ASHE85 (RS-15/6) and ASHE125 (RS-25/8)

Figure 2-12: Pump curve for ASHE175 and ASHE215

RS-25/8 (Max)

RS-15/6RS-25/6

RS-25/8

RS-25/8 (Min)

Page 10: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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2 Specifications and Controls2.6 Performance Graphs

Out

put

in k

W

CO

P

14

12

10

8

6

4

2

0

7

6

5

4

3

2

1

015 12 7 2 -3 -7 -12 -15

Out

put

in k

W

CO

P

7

6

5

4

3

2

1

015 12 7 2 -3 -7 -12 -15

16

14

12

10

8

6

4

2

0

Out

put

in k

W

CO

P

30

25

20

15

10

5

0

7

6

5

4

3

2

1

015 12 7 2 -3 -7 -12 -15

Out

put

in k

W

CO

P

7

6

5

4

3

2

1

015 12 7 2 -3 -7 -12 -15

35

30

25

20

15

10

5

0

Out

put

in k

W

CO

P

7

6

5

4

3

2

1

015 12 7 2 -3 -7 -12 -15

25

20

15

10

5

0

ASHE65

ASHE85

ASHE175

ASHE215

ASHE125

All Grant ASHE Heat Pumps havebeen independently third partytested to BS EN 14511: 2007. The COP data given above is basedon 7˚C ambient air and 35˚C watertemperature. This information shouldbe used as guidance only andshould not be used to estimate theCOP at other temperatures.

! NOTE

Page 11: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

Sit

ing

the

Hea

t P

ump

11

3 Siting the Heat Pump

1. BaseThe heat pump should be installedon a flat trowelled finished concretebase 150mm thick. This baseshould extend at least 100mmbeyond the unit on three sides. Theedge of the concrete base on theside closest to the building shouldbe flush with that face of the heatpump. Refer to Figure 3-1.

To avoid bridging the DPC, leave agap of at least 300mm between theconcrete base and the wall of thehouse.

The Underside of the heat pump isfitted with a condensate deflectorthat directs the condensate to therear of the unit. To allow thiscondensate to safely drain away,there should be a shallow trench atleast 150mm wide, filled with stonechippings, along the rear edge ofthe concrete base. This trench canextend across the gap between theconcrete base and the house(minimum distance 300mm) but thechippings must be below thebuilding DPC level.

3.1 Position

300mmminimum

Figure 3-1: Installation details

100mmmin

200mm min aboveground level

150mm minimum

Trench with chippings

Edge of baseflush with rearof heat pump

Deflector plate (not onASHE125)

Concrete base

DPC

IMPORTANT

It is essential that the condensate is able to drainaway and not allowed to run onto any adjacentpaths or driveways where, in winter, this will resultin icing and a potential hazard for anyone walkingnear the heat pump.

The top of the concrete base must be either level with,or above, the surrounding ground level. Always ensureat least 200mm vertical clearance between thesurrounding ground level and the underside of the heat pump to allow for adequate air movement. Refer to Figure 3-1 for details.

2. ClearancesThe Heat pump should have aminimum of 300mm from the rearof the unit to any wall and not haveany obstruction within 1000mmfrom the front or either side of theunit. Do not rest objects on top oragainst any part of the heat pumpunder any circumstances. Do notinsert objects into the fan guard.

3. Noise LevelAll heat pumps make a noise.Discuss the potential nuisancefactor with the end-user whenconsidering the final position of theheat pump. Take opening windowsand doors into account. It is notessential for the heat pump to bepositioned next to a wall of thehouse. Behind an out-building maybe more suitable so discuss theoptions with the end-user.

4. InsulationRemember, all pipe work,irrespective of length, must be wellinsulated to prevent heat loss. Theuse of barrier plastic pipe togetherwith double thick insulation isstrongly recommended, particularlywhen considering longer pipe runs.

Page 12: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

12

Sit

ing

the

Hea

t P

ump

3 Siting the Heat Pump

The North face of a building will usuallyhave colder ambient air than any otherside. To ensure maximum efficiencyfrom the Grant Aerona heat pump,position the unit on a warmer side. Inorder of preference, site the unit on aSouth face followed by either SouthEast or South West, then by East orWest. Only install on a North face ifthere is no other alternative.

3.2 Orientation

North

Cooler ambient air

East

South

Figure 3-2: Location of air source heat pump

Page 13: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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raul

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iag

ram

s

13

4 Hydraulic Diagrams 4.1 S-Plan Type - Monovalent

4.2 Extended S-Plan Type - Monovalent

Heat PumpATC

Heat PumpATC

Flow

Flexiblepipe

AutoBypass

Isolatingvalve

Isolatingvalve

Return

CH

Flo

w

HW

Flo

w

CH

Ret

urn

HW

Ret

urn

CH

Ret

urn

HW

Ret

urn

CylinderStat

RoomStat

Internal wiringcentre

Heating Load

Heating Load

Heating Load

Programmer

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

CH

Flo

w

HW

Flo

w

CylinderStat

RoomStat

RoomStat

Internal wiringcentre

Programmer

Figure 4-1: Monovalent system - with S-Plan type controls

Figure 4-2: Monovalent system - with extended S-Plan type controls

Outsidewall

Outsidewall

Flow

Flexiblepipe

AutoBypass

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

The following are examples of suitable systemsIMPORTANT

The following system diagramsare only concept drawings andnot detailed engineeringdrawings. They are not intendedto describe complete systems,nor any particular system.

It is the responsibility of thesystem designer, not GrantEngineering UK Ltd., todetermine the necessarycomponents for andconfiguration of the particularsystem being designed includingany additional equipment andsafety devices to ensurecompliance with building andsafety code requirements.

Page 14: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

14

Hyd

raul

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iag

ram

s

4 Hydraulic Diagrams

4.3 S-Plan Type - Bivalent

CH FlowHW Flow

Heating Load

HW

Ret

urn

CH

Ret

urn

RoomStat

Internal wiringcentre

Programmer

Boiler

R F

CylinderStat

The following are examples of suitable systems

Figure 4-3: Bivalent system - with boiler manifold and S-Plan type controls

Outsidewall

Recommendedmaximum flow

temp. 60˚C

Flow

Flexiblepipe

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

Heat PumpATC

Maximumreturn temp.

48˚C

IMPORTANT

The following system diagrams areonly concept drawings and notdetailed engineering drawings. They are not intended to describecomplete systems, nor anyparticular system.

It is the responsibility of the systemdesigner, not Grant Engineering UKLtd., to determine the necessarycomponents for and configuration ofthe particular system beingdesigned including any additionalequipment and safety devices toensure compliance with buildingand safety code requirements.

Boiler circulating pump maybe fittedin Return (between manifold andboiler). Check with boiler manufacturer forguidance on pump location.

! NOTE

Pump delay onBTC must be setfor 2 mins. Referto Section 11.4

Auto Bypass

NonReturnValve

Boiler Circulating Pump (see note below)

Page 15: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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ram

s

15

Recommendedmaximum flow

temp. 60˚C

Maximumreturn temp.

48˚C

CH Flow

CH Flow

HW Flow

Outsidewall

4.4 Extended S-Plan Type - Bivalent

Heating Load

Heating Load

HW

Ret

urn

CH

Ret

urn

RoomStat

RoomStat

Internal wiringcentre

Programmer

Boiler

R F

CylinderStat

Figure 4-4: Bivalent system - with boiler and extended S-Plan type controls

Auto Bypass

Flow

Flexiblepipe

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

Heat PumpATC

NonReturnValve

Boiler Circulating Pump (see note below)

Boiler circulating pump maybe fittedin Return (between manifold andboiler). Check with boiler manufacturer forguidance on pump location.

! NOTE

Pump delay onBTC must be setfor 2 mins. Referto Section 11.4

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4 Hydraulic Diagrams 4.5 Buffers Tanks

4.6 S-Plan with Buffer - Monovalent

The use of a buffer with the currentAerona heat pump is not necessary inthe majority of installations. However, it ispossible to utilise a buffer if the end-userwishes to store hot water when there isno other demand placed on the system.There are two main considerations whendeciding when and where a buffer tankshould be used.

1. It may act as an initial boost when aheating demand is placed on thesystem from cold.

2. Storing water for this function willresult in heat losses from the bufferover time, reducing the overall COPand therefore the overall efficiency ofthe heat pump and the system.

When considering the use of a buffer,also consider the space the buffer willtake up – it may not be possible tohouse both a cylinder and a buffer tank.

The following diagrams show both anS-Plan and an extended S-Plan for usewith a buffer tank.

CH

Flo

w

HWFlow

CylinderStat

RoomStat

CylinderStat

Internal wiringcentre

Heating Load

Programmer

When using a buffer tank with theheat pump, the weathercompensation function of the built-inBTC controller is NOT used.

A cylinder thermostat (withimmersion probe) should be fitted tothe buffer tank. This must be wiredto switch between terminals 1 & 3(the Common and HW terminals) onthe S-Plan controls terminal block inthe heat pump control panel. Referto Figure 8.15 in Section 8 for wiringdiagram. The BTC setting for ‘DHWBOIL TARGET’ should be set to 48˚C.

! NOTE

Flow

Flexiblepipe

Buffertank

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

Heat PumpATC

Figure 4-5: Monovalent system - with Buffer and S-Plan type controls

CH

Ret

urn

HW

Ret

urn

Outsidewall

IMPORTANT

The following system diagramsare only concept drawings andnot detailed engineeringdrawings. They are not intendedto describe complete systems,nor any particular system.

It is the responsibility of thesystem designer, not GrantEngineering UK Ltd., todetermine the necessarycomponents for andconfiguration of the particularsystem being designed includingany additional equipment andsafety devices to ensurecompliance with building andsafety code requirements.

Page 17: Air to Water High Efficiency Heat Pump Range Installation & User … · 2018-05-22 · BS7671: 2008 IEE Wiring Regulations - 17th edition (including and any amendments) BS EN 15450:

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4.7 Extended S-Plan with Buffer - Monovalent

CylinderStat

RoomStat

RoomStat

Internal wiringcentre

Heating Load

Programmer

The hydraulic diagrams do not showthe isolation valves, any expansionvessels, pressure relief valves orfilling loops. More information onthese components can be found inSection 7.

! NOTE

Figure 4-6: Monovalent system - with Buffer and extended S-Plan type controls

CH

Flo

w

HWFlow

Flow

Flexiblepipe

Buffertank

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

Heat PumpATC

CH

Ret

urn

HW

Ret

urn

Outsidewall

CylinderStat

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5 System Design Criteria

It must be understood that your final design workingtemperature will have an effect on the overall systemefficiency, the COP of the heat pump and thecomplete system. Put simply, the lower your designworking temperature, the better the COP. If you arein any doubt about the suitability of the heatingsystem, stop and seek the advice of a qualifiedheating engineer or experienced system designer.

Unlike a typical condensing oil or gasfired boiler that operates at a flow of70˚C and a return of 50˚C, a heat pumpoperates with a flow of between 30˚Cand 50˚C. The return temperature willdepend on the load of the system at agiven point in time.

The design of any system in the UK istypically based on 2 parameters.

1. That the outside air temperaturecan fall to as low as -3˚C and thatthe house comfort temperature willbe 21˚C. The BTC incorporated in the heatpump will adjust the outputaccording to the external ambientair temperature but the systemmust be designed in the first placeto meet this maximum demand.

2. The second factor to consider isachieving this maximum demandusing much lower watertemperatures than with oil or gasfired appliances.

Designing a new system for use with a low-grade heat source is straight forward, and assuming the insulation properties of the dwelling meets or exceeds current building regulations, there should be no issue with achieving the heat demand.

The use of a heat pump in an existingsystem can be straightforward if thefollowing rules are followed.

1. The loft has insulation to a depth of 270mm

2. Cavity wall insulation has beeninstalled

3. The radiators have been changed or upgraded to match the new water temperature

4. An accurate heat loss calculation for each room of the house hasbeen carried out

5. All primary and secondary pipeshave been well insulated to preventheat loss

While underfloor heating is the preferredheat emitter, a combination ofunderfloor heating and radiators, orradiators only, works just as efficiently. Itis necessary, however, to calculate thesize of radiator required accurately – if this is not done, the house will fail to reach the target temperature and willbe costly to rectify after the installationis complete.

Refer to Section 6 to determine the sizeof radiators required for yourinstallation.

When tested to BS EN14511, theCoefficient of Performance and HeatOutput for an Air Source Heat Pumpare declared at the test conditions of7°C outside air temperature and 35°Cwater flow temperature.

At all other values of outside airtemperature and water flowtemperature the actual Heat Pumpoutput will vary, e.g. the heat output will:

a) decrease with lower outside airtemperatures and increase with higheroutside air temperatures at any givenwater flow temperature, and

b) decrease with higher water flowtemperatures and increase with lowerwater flow temperatures at any givenoutside air temperature

The factory fitted 3kW electricimmersion heater should not be addedto the rated output of the Heat Pumpfor sizing/selection purposes. Thiselectric immersion heater serves as aback-up and will only be called intooperation when the heat pump isoperating at low air temperatures.Provided that the Heat Pump is sizedcorrectly for the system, this back-upheater will compensate for any short fallin meeting the design heat load for theproperty at the minimum design airtemperatures.

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Most existing wet heating systems willuse radiators as emitters. When theoriginal system was installed, theradiators would have been sizedaccording to the manufacturer’sspecifications. Typically, this would havebeen 82ºC flow and 71ºC return withthe connections being flow at the topand return at the opposite bottomcorner.

Existing Systems

With the advent of condensing boilers,most installations were found to haveoversized radiators and as such, little orno adverse effects were found whenthe system temperatures fell to 70ºCflow and 50ºC return.

However, as heat pumps work attemperatures lower than even this, it isimportant that each radiator is checkedagain for its suitability and replaced withone of the correct size/output ifnecessary.

As can be seen, the size of radiatorrequired will be larger than conventionalsystems. This can be controlled to anextent by choosing a suitable designwater temperature. The trade off will bea slightly lower COP. As we havealready discussed, the higher therunning temperature, the harder theheat pump has to work to reach thedesired temperature.

Please advise the customer that, inany case, the radiator will not get‘hot’. The perception may well bethat the system is not workingcorrectly because the radiators areonly ‘warm’.

Below is a typical radiator correction factor table* and a worked example of sizing radiators for use with a heat pump

A typical heat pump operating to feed radiators will run at a flow temperature of 50ºCand a return temperature of 40ºC – giving a mean water temperature of 45ºC.

In the case of a system using both radiators and Underfloor heating (UFH) a flow of40°C and a return of 30ºC – giving a mean water temperature of 35ºC – would usuallybe preferred.

For a living room with a design temperature of 21ºC and heat loss of 1.8kW.

The T = 45ºC – 21ºC = 24ºC.

From the radiator manufacturers correction factor table: for T = 24°C factor ≈ 0.406.

For a design heat loss of 1.8 kW: the required corrected output is 1.8 / 0.406 = 4.43kW.

Select a radiator from manufacturer’s information that would give 4.43kW output (at75°C mean water temperature) – this will give the required 1.8 kW output at 45°Cmean water temperature produced by the heat pump.

Similarly, for a bedroom with the same design heat loss but design temperature of 18°C.

The T = 45°C – 18°C = 27°C.

From the radiator manufacturers correction factor table: for T = 27°C factor ≈ 0.46.

For a design heat loss of 1.8 kW: the required corrected output is 1.8 / 0.46 = 3.48kW.

Thus, select a radiator from manufacturer’s information that would give 3.48kW outputto give the required 1.8 kW output at 45°C mean water temperature.

* Where possible reference should be made to radiator manufacturers owninformation for the correction factors for different types of radiator.

6 Calculating Radiator Sizes

ºC Correction Factor

5 0.050

10 0.123

15 0.209

20 0.304

25 0.406

30 0.515

35 0.629

40 0.748

45 0.872

50 1.000

55 1.132

60 1.267

65 1.406

70 1.549

75 1.694

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The following components are requiredto use the Grant Aerona heat pump aspart of a sealed heating system. Due tothe lack of space these componentsare not located within the heat pump,but have to be fitted external to theunit.

a) expansion vessel (of the correct sizeto suit the volume of the system)

b) Pressure relief valve – 3 bar

c) Pressure gauge

d) Filling loop

e) Tundish

These items may already be installed onthe existing system. If so, they shouldbe checked to ensure the integrity andsuitability of the components beforeproceeding to re-use them.

Refer to Section 15 for details of theGrant sealed system kits designed foruse with the Grant Aerona heat pumprange.

The expansion vessel can be fitted toeither the flow or return pipes butensure that there is no automatic ormanual valve in line that may preventthe heat pump utilising the expansionvessel.

The filling loop can be sited anywhere inthe system, but it must always be sitedwithin visual distance of the pressuregauge. The nominal filling pressure forthe system when cold is 1 bar.

Before filling the system check theexpansion vessel charge pressure. Thisshould be 0.2 – 0.3 bar higher than thecold fill pressure for the system.

It is good practice to have automatic airvents at all high points of the system,particularly where pipes fall vertically –e.g. drop feed systems. The immersionunit within the heat pump has a factoryfitted manual air vent.

7 Sealed Systems

CylinderStat

RoomStat

Internal wiringcentre

Heating Load

Programmer

Expansionvessel

PressureGauge

FillingLoop

RaisingMain

Figure 7-1: Sealed system layout

Outsidewall

AutoBypass

Flow

Flexiblepipe

Isolatingvalve

Isolatingvalve

Return

Grant AeronaHeat Pump

PrimaryPump

Con

dens

er

Heat PumpATC

CH

Flo

w

HW

Flo

w

CH

Ret

urn

HW

Ret

urn

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8.1 GeneralThe Grant Aerona Heat Pump is very simple to install and to wire. The units are designedto meet the need for simplicity – both in installation and in servicing. As a result, thewiring involved is both minimal and simple compared to other heat pumps available.

For Monovalent systems, the following cables are required.

a) 1 x Twin and Earth cable suitable for the current and length of run from theconsumer board to the external isolator.

b) 1 x 3-core SWA suitable for the current from the external isolator to the heatpump.

c) 1 x 3-core+Earth 0.75mm² from the systems wiring centre to the heat pump

d) 1 x 3-core umbilical cable from the heat pump to the ATC (heat pump controller)mounted inside the house. A 5m length of this cable, complete with fitted plugs issupplied with the heat pump.

For Bivalent systems, an additional Twin+Earth 0.75mm² cable is required from theheat pump to the boiler.

8.2 Basic Circuits – Making the ConnectionThe diagram below is of a typical S-Plan type control system as used with a gas or oil fired boiler.

FOR INFORMATION ONLY – DO NOT FOLLOW THIS DIAGRAM AS IT WILL CAUSE IRREPARABLEDAMAGE TO THE HEAT PUMP.

8 Electrical

IMPORTANT

All electrical work must be undertaken by a competent person. failure to observethis legislation could result in an unsafe installation and will invalidate all warranties.

Hea

ting

Zone

Val

ve

HW

Zon

e Va

lve

E

L N

L N E 4 5 6 7 8 9 10

1

2

3

1Limit Control

Boiler & SystemCirculation Pump

2

c

1 2

c

ProgrammerRoom

Thermostat

CH

HW

Gr

Br

O

Bl

G/Y

E

Gr

Br

O

Bl

G/Y

Note that the two wires that feedboth motorised valves to Gr (grey)terminate at L, giving them apermanent supply of 230Vac. The two wires leaving the motorisedvalves at O (orange) are the switchedoutput and will also be at mainspotential. The switches inside themotorised valves make theconnection between L (permanentLive) and 10 (switch live) to feed theboiler and the pump.

In contrast, the heat pump switchesat 0V and therefore a simple re-wiring(for existing systems) must takeplace at the wiring centre before it issafe to connect to the heat pump.

! NOTE

It is possible for some componentsto have 2 power supplies feedingthem. It is also possible for mistakingan internal circuit to be dead when itis receiving power from anothersource. Please label all controls anddevices if this is possible, advising tocheck and isolate in one or morelocations as required.

To help remove as much of this risk as possible, take all heating system,heat pump and immersion elementcircuits from a single supply at theconsumer unit.

! NOTE

Figure 8-1: S-Plan type system for normal boiler connection

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8 Electrical

Earth connections havebeen excluded for clarity.Ensure all earthconnections are madeprior to energising.

Within the heat pump control panel, connect the wires from the wiring centre as follows:

Wiring Centre Heat Pump

8 1 – Common

9 2 – Heating

10 3 – HW

For multiple heating zone valves,follow the above and join all orangesfrom the heating motorised valvesinto 9 in the wiring centre, and allgreys to terminal 8.

8.3 Controller

Using the 5m of umbilical cable,connect the controller (right) to the heatpump (left). The controller fits allstandard single patresses (surface andflush). Use one of the cable glands atthe rear of the heat pump to protectthis cable. To extend (if required) simplysplice a new section into the middle,ensuring all connections are sound andwater proof. The size of cable is0.5mm², and operates at ultra lowvoltage (<50Vdc).

Hea

ting

Zone

Val

ve

HW

Zon

e Va

lve

E

L N

L N E 4 5 6 7 8 9

1 2 3

C CH HW

10

1

2

3

1

Limit Control

2

c

1 2

c

ProgrammerRoom

Thermostat

CH

HW

Gr

Br

O

Bl

G/Y

E

Gr

Br

O

Bl

G/Y

Note that both wires from Gr (grey)now terminate on their own atposition 8. The wires from O (orange)from each valve now terminate ontheir own at positions 9 and 10. Thefeed from the cylinder thermostatand the feed to Br (brown) on theHW motorised valve, now terminatesat position 7. When that iscompleted, the 3-core 0.75mm²cable can now connect at positions8, 9 and 10.

! NOTE

Figure 8-2: S-Plan type system for connection to Aerona heat pump

Figure 8-3: ATC connection Figure 8-5: ATC control unit

Figure 8-4: Umbilical cable

Heat pump S-Plan controlsconnections

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8.4 Mains Supply CableAll Grant Aerona Heat Pumps contain a3kW immersion element as a boostheat source. This element will energiseunder either one or two conditions.

When parameter '14' on the ATC is met-default value = -3˚C.

The cable sizing to the heat pump mustinclude for this additional 3kW load.

Heat Max. Running MCB Length of Cable Run (m)Pump Current Rating Type and Cable Size (mm2)Model (A)* (A) 5 10 15 20 30

ASHE65 20.6 32 C 6 6 6 6 6

ASHE85 24.1 32 C 6 6 6 6 6

ASHE125 26.0 32 C 6 6 6 6 6

ASHE175 28.1 40 C 10 10 10 10 10

ASHE215 33.7 40 C 10 10 10 10 10

*Includes 3kW immersion heater.

Always assume maximum possibleload when considering cable sizing.

The cable supplying power from theconsumer unit to the heat pump mustbe connected via an external 2 poleisolator. This allows the service engineerto isolate the power supply beforeworking on the heat pump in safety.

Electrical installation requirementsFigure 8-6: Mains supply cable connections

L N E

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8.5 Heat Pump Wiring Diagrams

8 Electrical

Figure 8-7: ASHE65, ASHE85 and ASHE125 circuit diagram

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25Figure 8-8: ASHE175 circuit diagram

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8 Electrical8.5 Heat Pump Wiring Diagrams continued

Figure 8-9: ASHE65, ASHE85 and ASHE125 circuit diagram

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BTC controller terminals External controls connections Power supply terminalsBack-up heater terminals

Figure 8-10: Location of connections in control panel

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8 ElectricalH

eatin

g Zo

ne V

alve

MC

B

E

L N

L N E 4 5 6 7 8 9 10

1

2

3

1Limit Control

2

c

1 2

c

ProgrammerRoom

Thermostat

CylinderThermostat

CH

HW

Gr

Br

O

Bl

G/Y

Figure 8-12: Central Heating connection diagram

230V 50Hz

L N

MC

B

Hea

ting

Zone

Val

ve

L N

L N E 4 5 6 7 8 9 10

1

2

3

1Limit Control

Heat pump S-Plan controlsconnections

2

c

1 2

Programmer

230V 50Hz

RoomThermostat

CH

HW

E

Gr

Br

O

Bl

Off

L N

8.6 System Control Wiring Diagrams

Figure 8-11: Domestic hot water connection diagram

Fused Isolator

Fused Isolator

Earth connections havebeen excluded for clarity.Ensure all earthconnections are madeprior to energising.

Earth connections havebeen excluded for clarity.Ensure all earthconnections are madeprior to energising.

1 2 3

C CH HW

Heat pump S-Plan controlsconnections

1 2 3

C CH HW

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8.9 Solar ThermalIt may be part of the system design toincorporate Solar Thermal into thedesign.

This is easily done with the use of anadditional two-pole relay. Following thediagram in Figure 8-14 below will givethe solar thermal system a priority overthe heat pump when there is a demandfor HW only.

This can, of course be added to bothmonovalent and bivalent systems. It ismuch easier to carry out all these typesof systems based on S-plan typecontrols only.

Y and W type plans can be used, butthe need for additional relays is notpractical. It is much easier to convert Yand W type plans to S types from thestart.

8.10 Buffer TanksWhen using a buffer tank with the heatpump, the weather compensationfunction of the built-in BTC controller isNOT used.

A cylinder thermostat (with immersionprobe) should be fitted to the buffertank. This must be wired to switchbetween terminals 1 & 3 (the Commonand HW terminals) on the S-Plancontrols terminal block in the heatpump control panel. Refer to Figure8.15 in Section 8 for wiring diagram.The BTC setting for ‘HW BOILTARGET’ should be set to 48˚C.

Refer to Fig 8-14 for connection details.

8.8 Bivalent SystemsFor the connection of a boiler for abivalent system it is necessary to addan outdoor sensor or frost thermostat.The wiring shown in Figure 8-12 mustbe followed to ensure that thesecondary heat source only switcheson when the outside (ambient)temperature drops below the desiredset-point.

MC

B

230V50Hz

L N E 4 5 6 78 9 10

1

1

Limit

2

2

c

c

1Control

2

c

Programmer

Heating Zone Valve

CH HW

Fused Isolator

Fuse

L

G/Y

O

Bl

Br

Gr

G/Y

O

Bl

Br

Gr

HW Zone Valve

Relay 3

N 1 3Room

Thermostat

Cylinder Thermostat

CylinderThermostat

L

N

E

E

N

L

In

Out

Solarpump

Solar controller

Panelsensor

Cylindersensor

2

Figure 8-13: Connection diagram for Grant solar thermal system

Figure 8-14: Buffer tank thermostat

C CHHW

1 2 3 Heat pump S-Plan controlsconnections

Heat pump S-Plan controlsconnections

IMPORTANT

Do not take the Neutral from the heat pump to feed the boilercircuit. This will create an imbalance at the MCB and causenuisance tripping. Always take the neutral supply from the existingS-Plan wiring centre.

Earth connections havebeen excluded for clarity.Ensure all earthconnections are madeprior to energising.

C CH HW

1 2 3

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8 Electrical8.11 Bivalent Electrical Diagram

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9 Domestic Hot WaterFor twin coil installations, where theheat pump is used in conjunction withsolar thermal, the same minimum andmaximum surface area requirementapplies to the upper coil of the cylinder.Thus, the correct Grant HP twin coilcylinder should be used, as follows.

9.3 Temperature BoostIt is possible to use the heat pump toraise the HW cylinder to 60°C. Duringthe summer, when the external ambientair temperature is high, this may bepreferable. However, during the winter itwould not be economical for any heat

pump to try and raise thewater temperature in thecylinder to this level. As theheat pump works moreefficiently when heating waterto a lower temperature Granthas developed a controlsystem that will automaticallytake the temperature of thewater in the cylinder fromaround 45 - 50°C up to 60°C,after the cylinder thermostathas switched off the hot wateroperation of the heat pump.

This system uses both theexisting cylinder immersionelement and cylinderthermostat, but operated via arelay and ‘by-pass’ switchenclosed in a separate unit tobe mounted next to thecylinder. This system is fullyautomatic but can beoverridden by the user ifrequired, i.e. the user canswitch on the immersionelement, using the ‘by-pass’switch, to manually boost thehot water cylinder temperature– irrespective of theprogrammer or cylinderthermostat setting or whetherthe heat pump is operating.

L N E 4 5 6 7 8 9 10

1Limit

2

c

1Control

2

c

Programmer

Fuse

Fuse Isolator

Fuse

Heating Zone Valve

MC

B

230V 50HzL

L

Off

O

Bl

Br

Gr

Off

O

Bl

Br

Gr

HW Zone Valve

To domestic hot water boost kit relay coil (see Figure 9-2)

230V/24 VacTransformer

N1 3

N

RoomThermostat

Cylinder Thermostat

Imm

ersi

on e

lem

ent

12

11

10

9

8

7

6

5

4

3

2

1

24

23

22

21

20

19

18

17

16

15

14

13

BTC

Heat PumpPCH

Controller

Compressor

2

HW CH C3 2 1 Heat pump

S-Plan controlsconnections

Figure 9-1: Connection diagram for HW booster system

CH HW

Returnsensor

Outdoorsensor

Supply sensor

Relay 2 in heatpump control

panel

Earth connectionshave been excludedfor clarity. Ensure allearth connectionsare made prior toenergising.

Heat Output Grant Twin Pump (kW)* Coil HP Cylinder Model Size (litres)

Min. Max.

ASHE65 6.6 170 250ASHE85 8.5 200 300ASHE125 12.5 250 300ASHE175 17.8 300 400ASHE215 21.5 300 400

* Output at 7˚C ambient and 35˚C water

9.1 Temperature ControlThe desired hot water temperaturestored in the cylinder can be adjustedon the BTC controller. As alreadymentioned, the heat pump works mostefficiently at lower temperatures butthese temperatures are not suitable fordomestic hot water which shouldalways be stored at about 60ºC.

9.2 Heat Pump CylindersAs the water temperature from the heatpump is lower than from a traditionalsystem using a boiler, a much largercoil is required inside the cylinder totransfer the heat efficiently.

Grant has a range of seven single coil(from 120 to 400 litres) and five twin coil (from 170 to 400 litres) unventedstainless steel heat pump cylinders

These cylinder have been specificallydesigned to match the output from theGrant Aerona heat pumps. These arefitted with larger coils (up to 4m² area)for maximum efficiency and faster re-heat times when compared tostandard type indirect cylinders.

The HW boost pack contains a power relay and an additional 2-pole isolator.

Visit www.grantuk.com for moreinformation.

In order to ensure that a minimum of atleast 5K temperature difference ismaintained between cylinder flow andreturn, the correct Grant single coilcylinder must be selected to match theheat pump output, as in the followingtable:

Failure to use the correct cylinder canresult in a reduced heat transfer in thecylinder and a lower temperaturedifferential, causing the high pressurecut-out to operate and the heat pumpto shut down.

Heat Output Grant Single Pump (kW)* Coil HP Cylinder Model Size (litres)

Min. Max.

ASHE65 6.6 125 250ASHE85 8.5 200 300ASHE125 12.5 250 300ASHE175 17.8 300 400ASHE215 21.5 300 400

* Output at 7˚C ambient and 35˚C water

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NB. Setting this ‘by-pass’ switch toOFF does NOT stop the automaticoperation of the immersion element viathe relay.

The required relay, manual by-passswitch and enclosure are available as akit from Grant Engineering UK Ltd. Fordetails of this Automatic Domestic HotWater Boost Kit (Grant Ref.HPDHWBK1) refer to Section 15 ofthese instructions.

InstallationThe Automatic HW Boost kit comeswith the relay and by-pass switch pre-wired within the enclosure, but theconnections from the cylinder thermostat,Immersion switch and immersionelement have to be made on site.

When fitted, this kit interrupts theelectrical supply between the existingimmersion heater and the fusedimmersion switch. Refer to Figures 9-1and 9-2 for electrical connection details.

In order to connect and use this kit, theexisting cylinder thermostat must havetwo output terminals – one ‘make onrise’ and the other ‘make on fall’. If not,then the cylinder thermostat must bereplaced with one that does.

The use of any other type of cylinderthermostat, or the modification of to anexisting thermostat, will invalidate theproduct warranty and may result in apotentially dangerous installation

Important: Do not alter the pre-wiredconfiguration within the enclosure andonly make the external connections asshown in the wiring diagrams.

OperationWith the Boost Kit fitted, the HWcylinder thermostat should be set tobetween 45 to 50°C for optimumoperation. When the heat pump raisesthe HW cylinder to this temperature, thecylinder thermostat switches to the‘satisfied’ position, i.e. switches fromcontacts C-1 to C-2.

The HW motorised valve fed from thecylinder thermostat contact (1) willclose. The resulting switched live fromthe normally open contact (2) of thecylinder thermostat operates the relay inthe booster kit and energises theexisting immersion element in thecylinder, controller and protected by itsown internal thermostat and limitthermostat. The immersion heaterthermostat should be set to 60°C

When hot water is drawn off, if thetemperature falls below the cylinderthermostat setting, it will detect thedrop in cylinder temperature, andswitch back from C-2 to C-1, creating ademand for the heat pump to operateto re-heat the cylinder. The switchedlive to the boost kit relay will cease andthe immersion element is de-energised.

If the temperature detected by the cylinderthermostat does not fall to the belowit’s setting (45 - 50°C), the immersion

element will continue to operate, via therelay, to re-heat the cylinder.

The automatic operation of the boostkit can only function when the HWchannel of the programmer is in an ONcondition.

9 Domestic Hot Water

ImmersionHeater

HWBoost

Kit

Rel

ay

Sw

itch

Switched Live fromCylinder Stat

Neutral fromHeating Controls Wiring Centre

ImmersionHeaterSwitch

N

L

E

N

E

L

Figure 9-3: HW booster kit with coverremoved to show relay

Figure 9-2: Connection of immersion element using HW booster kit

IMPORTANTFor this system to operate theexisting immersion switch mustbe left set permanently to ON.

To totally prevent operation ofthe immersion element theexisting immersion switch mustbe set to OFF.

Earth connectionsbetween fusedimmersion switch,override switch andimmersion elementnot shown.

Two separate power supplies areconnected within the HW boost kitenclosure – one from the immersionheater switch and the other from theheating controls circuit. Ensure thatBOTH supplies are isolated beforecommencing any work on the boostkit relay or switch.

A warning label informing the usershas been fixed on the enclosure.THIS LABEL MUST NOT BEREMOVED FROM THE ENCLOSURE.

! WARNING

Where a 3-phase supply is present,ensure that BOTH the Immersionswitch and heating system controlsare taken from the same phase. If indoubt consult a qualified Electrician.

! WARNING

IMPORTANTThis domestic hot water boosterpack is optional and is onlyused if the customer wants themost efficient form of heatingtheir hot water. If not, then theBTC can be programmed todeliver hot water up to 60ºCwith no additional wiring.

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10 Filling the System10.1 Filling and Venting -Sealed Systems

1. To vent the heat pump – All GrantAerona heat pumps are fitted with asingle automatic air vent on the topof the electric immersion elementhousing.

Check that the small cap on theautomatic air vent is screwed onfully, then unscrew it one completeturn - leave the cap in this position.Note. Cap is supplied loose in bagattached to air vent.

2. Before filling the system checkcharge pressure in the expansionvessel (as supplied in the SealedSystem kit).

This should be 0.2 - 0.3 bar lowerthan the cold fill pressure for thesystem.

The nominal filling pressure for thesystem when cold is 0.5 -1 bar.

3. If a flexible filling loop is to be usedto fill the system (as supplied in theSealed System kit), ensure it isconnected between the two fillingvalves and that both valves areclosed.

A valve is open when the operatinglever is in line with the valve andclosed when at right angles to it.

4. To fill the system, ensure that themains cold water supply valve (stopcock) is open, then open the fillingvalve on the cold water supply.

Gradually open the filling valve onthe heating circuit (at the other endof the filling loop) until water isheard to flow into the system.

Fill the system until the requiredsystem pressure is indicated on thesealed system pressure gauge (assupplied in the Sealed System kit).Then close both filling valves.

5. Vent each UFH circuit and theneach radiator in turn, starting withthe lowest one in the system, toremove air.

6. It is important the circulatingpump(s) are properly vented toavoid them running dry and thebearings being damaged. Ventpump via plug on pump head.

7. Check the operation of the safetyvalve (as supplied in the SealedSystem kit) by turning the headanticlockwise until it clicks. The clickis the safety valve head lifting off itsseat allowing water to escape fromthe system. Check that this isactually happening.

8. After venting, check systempressure and top-up using the fillingloop, as required.

10.2 Flushing and CorrosionProtection To avoid the danger of dirt and foreignmatter entering the Heat pump thecomplete heating system should bethoroughly flushed out – both beforethe heat pump is operated and thenagain after the system has been heatedand is still hot.

This is especially important where theheat pump is installed as a replacementfor a boiler on an old system.

In this case the system should be firstflushed hot, before the old boiler isremoved and replaced by the heatpump.

For optimum performance afterinstallation, this heat pump and thecentral heating system must be flushed in accordance with theguidelines given in BS 7593:1992'Treatment of water in domestic hotwater central heating systems'.

This must involve the use of aproprietary cleaner, such as SentinelX300 or X400, or Fernox Restorer.

After flushing, a suitable thermal fluidshould be used (such as Sentinel R600)specifically designed for use in airsource heat pump installations. Thisprovides long term protection againstcorrosion and scale as well as the riskof the freezing in the external section ofthe heating system (i.e. the flexiblehoses, condenser and circulating pumpwithin the heat pump casing) in theevent of power failure during wintermonths.

In order to avoid bacterial growth, dueto the lower system operatingtemperatures, a suitable Biocide (suchas Sentinel R700) should also be usedin conjunction with the thermal fluid.

Both the thermal fluid and biocideshould be added to the system waterwhen finally filling the heating system.

Alternatively, Fernox HP5C can be used(or HP15C for greater frost protection).This is a suitable thermal fluid thatalready contains a suitable biocide.

Full instructions on the correct use ofthermal fluids and biocides are suppliedwith the products, but furtherinformation can be obtained from eitherwww.sentinel-solutions.net andwww.fernox.com

Failure to implement the aboveguidelines by fully flushing the systemand using a suitable thermal fluid andbiocide corrosion Inhibitor will invalidatethe Heat Pump product warranty.

IMPORTANTAs with all wetheating systems, it isthe responsibility ofthe installer toremove all the airfrom the heatingsystem after filling.

For technical details and requirementsfor Sealed Systems, refer to Section 7of these instructions.

For details of the Grant SealedSystem kits for use with the GrantAerona heat pump range refer toSection 15.

! NOTE

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11 Commissioning12. Switch the external isolator to ‘ON’.

13. Check power is established – theATC and BTC should now showdisplay default settings.

14. Using the ATC, set the heat pumpto 'Automatic' and switch itON. Refer to Section 11.2 fordetails.

15. Within 30 seconds, the circulatingpump and fan will start.

16. Within 60 seconds the compressorwill start.

17. Once the compressor has started,pay attention to the pressure gaugeon the side of the heat pump. If thepointer starts to rise quickly, (entersthe yellow or red zone within 30seconds) switch off at the externalisolator and remove all air from thesystem.

18. If the heat pump fails to start referto Section 13.1.

19. When satisfied that all air has beenexpelled, start this process againfrom step 12.

20. Remove demand for CH and HW.

21. Compressor and fan will stop.

22. Circulating pump will continue torun for a period of time (as set onthe BTC.).

23. Set the ATC and BTC controls.Refer to Sections 11.2 and 11.4respectively.

IMPORTANTWhen putting the heat pump into use for the first time, watch the refrigerantpressure gauge on the side of the heat pump. The needle will rise over time whenthe temperature of the refrigerant increases. However, if this happens very quickly(e.g. rises into the yellow or red zone within 1 minute) then an air lock is present.Switch off power to the heat pump immediately, and purge any remaining air fromthe system.

IMPORTANT

Grant Aerona heat pumps should be stored andtransported in an upright position. If not, the heatpump MUST be positioned in an upright position forat least 4 hours before being operated.

11.1 Switching on First Time

1. Ensure the external mains power isolation switch is set to the ‘OFF’ position.

2. Ensure the power supply to the heating control system is isolated atthe fused isolator.

3. Disconnect the three control wires (from terminals 1, 2 and 3 in theheat pump) at terminals 8, 9 and 10in the wiring centre – refer to eitherFigure 8-12 or 8-13 as appropriate.

4. Switch on the power supply to theheating control system at the fusedisolator.

5. Create a CH demand and HWdemand (if applicable) using thetimer/programmer.

6. Confirm the CH and HW motorisedvalves have opened. You may needto adjust the room thermostatand/or cylinder thermostat toachieve this.

IMPORTANTBEFORE switching on powersupply to the heat pump and theheating control system for thefirst time the followingprocedures MUST be carried outin the order they appear, toprevent damaging the internalheat pump controller.

7. At the wiring centre terminals,confirm that:

• there is NO voltage present at terminals 8, 9 or 10 (refer to Figure 8-12 or 8-13 as appropriate)

• there IS continuity between terminals 8 & 9 for CH and also 8 &10 for HW

6. Remove CH and HW demands.

7. Isolate the power supply to theheating control system at the fusedisolator.

8. Re- connect the three control wires(from terminals 1, 2 and 3 in theheat pump) to terminals 8, 9 and 10in the wiring centre – refer to eitherFigure 8-12 or 8-13 as appropriate.

9. Switch on the power supply to theheating control system at the fusedisolator.

10. Create a CH and HW demandusing the timer/programmer.

11. Confirm the CH and HW motorisedvalves have opened.

IMPORTANTIf voltage (230Vac) is present atterminals 8, 9 or 10, check thewiring as shown in Figure 8-12or 8-13 and correct asnecessary. These terminalsMUST be ‘voltage free’ or theheat pump internal controllerwill be damaged.

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11.2 Setting the ATCControllerThe main purpose of the ATC controlleris to give an overall control over theheat pump. This includes temperatures,defrost settings, timings. In contrast,the BTC controller gives accurate controlover both central heating and domestichot water temperatures, even if theyhave a different target temperature.

The ATC controller is either on (2temperature displays showing) or off(only the clock display showing).

1. OFFIn this setting, the heat pump willnot operate irrespective of anydemand on the heating or hot watersystem.

To switch heat pump off, press thebutton.

However, should the outdoortemperature fall to low levels, one ormore safety stages will operate toprevent the heat pump from damage.

These stages are:

a) When the ambient temperature fallsto below 5˚C, the circulating pumpwill start.

b) When the ambient temperature fallsto below 2˚C, the fans andcompressor(s) will start.

c) The conditions will remain activeuntil either

1. The ATC is turned on, in whichcase the ATC will control the heatpump as normal. Or

2. The ambient temperature rises toabove 3˚C (the compressor(s) stop)or to above 6˚C (the circulatingpump stops).

If this stage is energised, the code'PP7' will be displayed on the ATC. Thisis not a fault code - it is advising youthat the unit has entered frostprotection mode.

2. ONTo switch the heat pump on, pressthe (ON/OFF) button.

You will hear a small beep, and thedisplay will now show two temperaturereadings in addition to the clock.

The left temperature is the Flow and theright is the Return.

3. Setting the Clock1. To set the clock, press the 'SET'

button twice. The hour segment willflash. Alter he hour setting using theup and down arrows.

2. Press the 'SET' button again to setthe minutes using the up and downarrows.

3. Press the 'SET' button to confirmthe new time.

4. You will hear two short beeps toconfirm the new setting.

5. The clock is now set.

4. Setting the ATC ParametersThe ATC operating parametersmust be set in order for your heatpump to operate correctly.

Please note: ALL operatingparameters must be adjusted andchecked during commissioning asper the table shown on page 36.

Incorrect parameters will adverselyaffect the operation and efficiencyof the heat pump and will invalidateany warranties and may result inexcessive energy bills.

For ASHE65, ASHE85 and ASHE125

To check the parameters, press theup or down arrow to enter the list ofparameters. Depending on yourmodel, a different number ofparameters will be available foradjustment.

To alter any parameter, scrollthrough the list until you find theappropriate function, the press the'SET' button. The parameterfunction is shown on the left of thedisplay and the value of theparameter is shown on the right.

Alter the value using the up anddown arrows until the value shownon page 36 is shown.

Press the 'SET' button and the newvalue will be displayed.

There is no button to exit theparameter list. If no button ispressed for 10 seconds, the ATCautomatically comes out of theparameter list and reverts back tothe normal operating display.

For ASHE175 and ASHE215 SettingProcedure

At set ATC Time

1. Press 'SET' for 1 second.

2. The Hour icon will flash on thescreen. To change to correct timeuse up/down buttons.

3. When correct hour has beenselected press 'SET'. The minuteicon will now flash.

4. Use up/down buttons to set correctminutes. On completion press 'SET'to exit the time menu.

Alternatively, once time has beenadjusted leave to controller for 15seconds to self exit the program.

To Change Parameter Settings.

1. Press and hold "SET' on ATC until'beep' is heard.

2. Icons for both parameter settingand level will flash on main screen.

3. Use up/down buttons to traversethrough parameter levels.

In the event of power failure, the heatpump's safety stages will not beavailable. For this reason, anti-freezesolution must be added to the heatingsystem's water. See section 10.2).

! NOTE

As the heat pump is normallycontrolled by the heating systemcontrols within the house, it is advisedthat you leave the heat pump's ATC inthis position unless servicing orrepairs are being carried out.

! NOTE

Figure 11-1: ATC display and buttons

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If parameter level setting is to bechanged.

a) Press 'SET' to enter the level. Useup/down buttons to alter setting.

b) On completion press 'SET' to exitthe parameter level.

c) The screen parameter level icon willflash. To continue moving throughthe parameter levels, pressup/down button.

d) Once all changes have been madeleave the ATC for 15 seconds - ATCwill self exit the parameter changeprogram.

To set Timed Function (once on, onceoff)

1. Press 'Clock' button on ATC to setthe timed function.

2. Hour icon will flash for the 'ON'period. To alter, press up/downbuttons on ATC. When correct hourhas been set, press 'Clock' functionbutton. Minute icon will flash for the'On' period. Use up down buttonsto change minute setting, pressing'Clock' function on completion.

3. The ATC will then automaticallyjump to the 'OFF' period setting.Repeat above to set for 'OFF'period.

Leave controller for 15 seconds oncesettings have been made. The ATC willself exit the program and display thecurrent flow/return temperature andcurrent status.

To switch the Heat Pump on:

1. Press 'ON' button on ATCcontroller. "Star' icon will bedisplayed on main screen. TheASHP will now be controlleddepending on parameter settingsfor both the ATC and BTC.

5. Setting the Timer FunctionIn most circumstances, it is notadvisable to use the timer functionon the ATC as it will override thesystems controls - programmers,thermostats, motorised valves, etc.

If you are using your heatingsystems controls to control theoperation of the heat pump, doNOT use the ATC timer function.

If the 'ON/OFF' segments areshowing on the ATC display, itmeans the timer function has beeset. If you want to remove the timerfunction, press the (timer) buttonand then the 'SET' button. The'ON/OFF' will disappear from thedisplay indicating that the timerfunction has been switched off.

11 Commissioning

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ATC Parameters - Applicable for ASHE65, ASHE85 and ASHE125 units only

Parameter Description Default0 Parameter selection to stop defrost 01 Maximum heating system water temperature 55˚C2 Compressor run time before defrost 40 mins3 Coil temperature to start defrost -3˚C4 Coil temperature to stop defrost 18˚C5 Maximum time for defrost function 12 mins6 Special defrosting value 07 ATC controlled by flow or return sensor 18 Memory recovery after power failure 19 Operation of EEV valve 110 Circulation pump operation 011 Fan operation 012 Target superheat 313 Manual steps of the EEV 3514 Ambient temperature to start back up heater -3˚C15 Flow/return differential 516 Discharge gas temperature Reading Only17 Coil temperature Reading Only18 Return gas temperature Reading Only19 Ambient temperature Reading Only20 Return temperature Reading Only21 Flow temperature Reading Only22 Actual steps of EEV Reading Only

ATC Parameters - Applicable for ASHE175 and ASHE215 units only

Parameter Description Default0 Parameter selection to stop defrost 01 Maximum heating system water temperature 55˚C2 Compressor run time before defrost 40 mins3 Coil temperature to Start defrost -3˚C4 Coil temperature to Stop defrost 18˚C5 Maximum time for defrost function 12 mins6 Special defrosting value 07 ATC controlled by flow or return sensor 18 Memory recovery after power failure 19 Operation of EEV valve 110 Circulation pump operation 011 Fan operation 012 Target superheat 313 Manual steps of the EEV 3514 Ambient temperature to start back up heater -3˚C15 Flow/Return differential 516 Ambient temperature to start 2nd compressor 12˚C17 Compressor control 018 Discharge gas temperature compressor 1 Reading Only19 Coil temperature compressor 1 Reading Only20 Return gas temperature compressor 1 Reading Only21 Ambient temperature Reading Only22 Return temperature Reading Only23 Flow temperature Reading Only24 Actual steps of EEV compressor 1 Reading Only25 Coil temperature compressor 2 Reading Only26 Return gas temperature compressor 2 Reading Only27 Discharge gas temperature compressor 2 Reading Only28 Actual steps of EEV compressor 2 Reading Only

To set the timer function:

a) Press the (timer) button. The 'ON'segment is now flashing.

b) Adjust the 'TIMER ON' by using theup and down arrows.

c) Press the 'SET' button.

d) Adjust the 'TIME OFF' by using theup and down arrows.

e) Press the 'SET' button.

f) The timer is now set and the heatpump will only operate betweenthese settings.

6. Fault FindingThe ATC also has a series of faultfinding codes that will help identifyany fault should one occur. Refer tosection 13.3 for information and akey to the fault codes.

Other ATC display symbols

In the one position, there are symbolsthat will appear during normaloperation. When the unit has ademand that has not been satisfiedby the heat pump, the 'SUN' symbolwill appear above the top line on theATC. This means the heat pumphas started or is about to start.

If, during cold weather, you see thissymbol and it is flashing, it meansthat the heat pump has entered intodefrost mode and will revert back toa steady condition once defrost isfinished and the heat pump isproducing heat again.

On the bottom left of the ATCdisplay, a 'FAN' symbol will bedisplayed whenever the fan isoperating.

When the ATC temperatureparameters have been reached, theATC will switch off the fan andcompressor. The fan and sunsymbols will disappear. This mayhappen even though the demand ofthe house has not been satisfied.eg. the room thermostat is still'calling' for heat.

The 'FAN' symbol will not be presentduring defrost as the fan will notoperate during defrost. This isnormal operation.

! NOTE

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11 Commissioning11.3 Additional OperatingInformation about the ATC

Fan Motor Operationa) During all periods, the fan motor

works at full speed.

b) During defrosting, the fan motor does not operate.

Circulating Pump Operation

In all conditions, the circulating pumpwill operate when the ambient airtemperature falls below 5°C. This is partof the frost protection and cannot beadjusted by the user.

Electric Immersion Heater Started by ambient temperature '14'setting.

The element will remain energised untilthe ambient air temp is 1˚C aboveparameter 14.

Trace Heater Operation

The trace element will be switched onwhen the ambient temperature fallsbelow 7˚C and will switch off at 9˚C.This is non-adjustable. The compressorcrankcase heater will energise alongwith the trace element.

Frost Protection

1. When the ambient air temperatureis less than 5°C), the circulatingpump will start. The pump will stopwhen air temperature is above 6˚C.

2. When ambient air temperature isless than 0°C) AND the return watertemperature is less than 5°C, theheat pump (compressor, fan andimmersion element) will start. Theheat pump will stop when the returnwater temperature is above 8°C.

11.4 Additional Informationabout the ATC for ASHE175and ASHE215The ASHE175 and ASHE215 have twoseparate refrigeration systems and theATC controller must be adjusted toensure that the second circuit isenergised at the correct ambienttemperature.

The temperature at which the secondcircuit is energised depends on the heatload of the property and how wellmatched the heat pump is to theheating system.

For example, if the heat loss of theproperty is 12kW at a designtemperature of -3˚C, the ambienttemperature to switch on the secondcircuit will be lower than a heat loss of14kW under the same design criteria.

Grant Engineering have designed a setof software tools that allow you tocalculate this figure on site. To qualify toreceive this software, you must attend aHeat Pump product training course runby Grant Engineering.

If you prefer, please phone (01380)736920 and have to followinginformation ready:

1. Model number

2. Model serial number

3. Heat loss of property

4. Minimum design temperature

5. Flow temperature

6. Is the system Mono or Bi valent

With this information, we will be able totell you the value of parameter 16 tostart the second circuit and also thevalue of parameter 14 to start the backup heater.

(Note: To comply with MIS3005, theback up element must not be energisedbefore the minimum design temperatureis reached).

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To check for Heat Pump operation:

When is shown on the display,this indicates Heat pump is operating.

When ‘Dem’, and are notshowing on the display indicates nodemand from either Heating or DHW,and that Heat Pump is not operating.

11.4 BTC ControllerThe BTC incorporates 2 digitaltemperature controls – one for the CHand one for the HW.

The purpose is to give far greatercontrol over the heating system thanconventional controls allow.

If UFH (Under Floor Heating) andRadiators are on the same system youmay want the system to work around aflow temperature of 50˚C. If UFH alone,then the flow temperature could be a35˚C flow. When a HW demand ispresent, you may want to use the heatpump to take the water to 60˚C, oralternatively you may wish to preservethe COP and therefore the efficiencyand only raise the cylinder to 50˚C usingthe heat pump. Refer to Section 9.3.

This control allows you to be in control.

When operating in HW mode, theambient air temperature is ignored. InCH mode (without HW demand) theambient outside temperature is used todetermine how much input power isrequired to achieve the desired targettemperature.

This provides a very efficient way toweather compensate the heatingsystem which will add to the heat pumpand the system efficiency.

21

O N

This increase in efficiency, due toweather compensation in the CHmode, has NOT been taken intoaccount in determining the COP’squoted on the technicalspecifications table.

! NOTE

Figure 11-2: BTC display and buttons

Figure 11-3: View display

Figure 11-4: Adjust display

Figure 11-5: DIP switch

11.5 Checking the BTCControllerTo check the operating status of theheat pump:

With the BTC in ‘VIEW’ display mode –see Figure 11-3.

1. OUTDR (outdoor) temperature isdisplayed.

2. Press ‘Item’ button – TARGETtemperature is displayed.

3. Press ‘Item’ button – BOIL OUT(Flow) temperature is displayed.

4. Press ‘Item’ button – BOIL IN(Return) temperature is displayed.

5. Press ‘Item’ button – ΔT (Differential)is displayed.

6. Press ‘Item’ button – BOIL (hoursrun) is displayed. Note: this recordof hours run is not present on allversions of the BTC control.

7. Press ‘Item’ button – OUTDR(outdoor) temperature is displayedagain.

To check for Heating or DHW demand:

If ‘Dem’ is shown on the display, thisindicates a demand on the heat pump:

Dem1 – Heating – operating to achievethe BOIL DSGN temperature.

Dem2 – DHW – operating to achievethe TARGET DHW temperature.

When Dem 1 is displayed: Boil isshown next to the .

When Dem 2 is displayed: DHW isshown next to the .

If no TARGET temperature is displayedthis indicates there is no demand fromeither Central Heating or DHW.

! NOTE

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11 Commissioning11.6 Setting the BTC ControllerTo set the BTC controller parameters:

1. Remove outer cover.

2. Remove screw and inner cover.

3. Set the lower DIP switch (1) to ON(move it to the left). Refer to Figure11-5.

4. Replace both inner and outercovers.

5. Press all 3 buttons for 1 second toenter the ‘ADJUST’ display mode.Refer to Figure 11-4.

6. OUTDR START setting should bedisplayed. If so, go to step 9 below.

7. If MODE is displayed, press eitherthe or buttons until ‘MODE 3’is displayed.

8. Then, press ‘Item’ button – OUTDRSTART setting will be displayed.

9. To adjust the OUTDR START setting– use the or buttons.

10. Press ‘Item’ button to move on tonext parameter – adjust asnecessary.

11. Repeat this process to check andadjust all settings, as necessary.

Notes:

a) Depending on the version of thecontrol fitted to the heat pump,some parameters may be displayedwith the prefix ‘BOIL’ – e.g. BOILSTART, BOIL DSGN, etc. In thisapplication of the control this isreferring to the heat pump (and notany external boiler).

b) The OUTDR Start, OUTDR DSGNand START settings shown aboveare suitable for a system design of -3°C to 21°C. If any other designcriteria are used, alter these settingsto match the design criteria.

c) The BOIL DSGN (or DSGN)parameter can be adjusted to suitethe heating system eg. 50˚C for aradiator system.

d) Depending on the version of thecontrol fitted to the heat pump, theMASS parameter may not be displayedon the control. In this case it will beautomatically set to a value of 2. If itis displayed, manually set it to 2.

e) Depending on the version of thecontrol fitted to the heat pump, theDIFF parameter may not be displayed

on the control. In this case it will beautomatically set to 10°C. If it isdisplayed, manually set it to 10°C.

f) Depending on the version of thecontrol fitted to the heat pump, MinON and Min OFF parameters maynot be displayed. In this case thevalues will be automatically set to 3mins. If they are displayed theseparameters must be set to 3 mins –resulting in a maximum of 10 on/offcycles per hour.

g) DHW TARGET setting of 46°Cassumes the cylinder thermostatsetting of 45°C and thereafter,heated by an auxiliary source – e.g.immersion element, boiler etc. referto Section 9.3.

h) Pump Delay should be set to 8minutes. Pump delay should be setto 2 minutes for bivalent system(Refer to Section 4.3 and 4.4).

i) WWSD should always be set 3°Chigher that the OUTDR Start setting.Note: WWSD does not operatewhen there is a hot water demand.

BTC ParametersNote: The actual parameter displayed on the BTC ADJUST view will depend on theversion of the BTC control fitted to the Heat Pump, as follows:

BTC Version 1 BTC Version 2 BTC Version 3 Setting

OUTDR START OUTDR START OUTDR START 21°C

OUTDR DSGN OUTDR DSGN OUTDR DSGN -3°C

BOIL START BOIL START START 30°C

BOIL DSGN BOIL DSGN DSGN 40°C

BOIL MAX BOIL TARGET MAX TARGET MAX 55°C

BOIL MIN (not displayed) (not displayed) OFF

MASS (not displayed) (not displayed) 2

DIFF DIFF DIFF 10°C

(not displayed) MIN ON MIN ON 3 mins

(not displayed) MIN OFF MIN OFF 3 mins

BOIL TARGET DHW TARGET TANK DHW TARGET 46°C

MODE DHW (not displayed) (not displayed) 1

DLY (Pump) DLY (Pump) DLY (Pump) 8 mins

WWSD WWSD WWSD 24°C

°C/°F °C/°F (not displayed) °C

Take a note of these settings and write them in the table on page 34.

IMPORTANT - Only set parameters as shown above unlessinstructed otherwise by Grant UK

If no buttons are pressed for aperiod of 20 seconds the BTC willautomatically return to the ‘VIEW’display.

! NOTE

IMPORTANTIn order for the BTC and HeatPump to function correctly theBTC parameters must be set asshown in the table above.

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Parameter Description Default ASHE65 ASHE85 ASHE125

0 Parameter to stop defrosting 0 or 1 0 0 0 0

1 Maximum water temperature 20-60 55 55 55 55

2 Compressor run time for defrost 5-120 mins 40 62 60 57

3 Coil temperature to start defrost -30 to 0 -3 -3 -3 -3

4 Coil temperature to stop defrost 2 to 30 18 18 18 18

5 Maximum time for defrost 1 to 12 12 12 12 12

6 Defrosting value for Par 3 - but still can only defrost when this parameter 3 AND parameter 0 or 1 0 1 1 12 have been met

7 Parameter 1 flow or return 0 or 1 1 1 1 1

8 Mem recovery after power failure 0 or 1 1 1 1 1

9 EEV valve 0 or 1 1 1 1 1

10 Water pump working mode 0 or 1 0 1 1 1

11 Fan working mode 0 or 1 0 1 1 1

12 Target superheat F to F 3 2 2 3

13 EEV manual steps (10-50) 35 35 35 35

14 Ambient temperature to start immersion -7 to 1 -3 Ref Chart Ref Chart Ref Chart

15 Water temperature difference to start heat pump 2 to 15 5 5 5 5

16 Discharge gas temperature Reading Only

17 Coil temperature Reading Only

18 Return gas temperature Reading Only

19 Ambient actual Reading Only

20 Return temperature Reading Only

21 Flow temperature Reading Only

22 EEV actual step Reading Only

11.7 ATC Commissioning Data - Applicable for ASHE65, ASHE85 and ASHE125 units only

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11 Commissioning

Parameter Description Default ASHE175 ASHE215

0 Parameter to stop defrosting 0 or 1 0 0 0

1 Maximum water temperature 20-60 55 55 55

2 Compressor run time for defrost 5-120 mins 40 57 62

3 Coil temperature to start defrost -30 to 0 -7 -7 -7

4 Coil temperature to stop defrost 2 to 30 18 18 18

5 Maximum time for defrost 1 to 12 12 12 12

6 Defrosting value for par 3 - but still can only defrost when this parameter 3 AND parameter 0 or 1 0 1 12 have been met

7 Parameter 1 flow or return 0 or 1 1 1 1

8 Mem recovery after power failure 0 or 1 1 1 1

9 EEV valve 0 or 1 1 1 1

10 Water pump working mode 0 or 1 0 1 1

11 Fan working mode 0 or 1 0 1 1

12 Target superheat F to F 3 2 5

13 EEV manual steps 100 to 500 (10-50)

35 35 35

14 Ambient temperature to start immersion -7 to 1 -3 Ref Chart Ref Chart

15 Water temperature difference to start heat pump 2 to 15 5 5 5

16 Ambient to start 2nd compressor 8 to 15 12 7 7

17 Compressor control 0, 1 or 2 0 0 0

18 Discharge gas temperature 1 Reading Only

19 Coil temperature 1 Reading Only

20 Return gas temperature 1 Reading Only

21 Ambient temperature Reading Only

22 Return temperature Reading Only

23 Flow temperature Reading Only

24 EEV actual 1 Reading Only

25 Coil temperature 2 Reading Only

26 Return gas temperature 2 Reading Only

27 Discharge gas temperature 2 Reading Only

28 EEV actual 1 Reading Only

ATC Commissioning Data - Applicable for ASHE175 and ASHE215 units only

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Parameter Description Setting

0 Parameter selection to stop defrosting

1 Maximum heating system water temperature

2 Compressor run time for defrost

3 Coil temperature to start defrost

4 Coil temperature to stop defrost

5 Maximum time for defrost function

6 Special defrosting value

7 ATC controlled by flow or return sensor

8 Memory recovery after power failure

9 Operation of EEV valve

10 Circulation pump operation

11 Fan operation

12 Target superheat

13 Manual steps of the EEV

14 Ambient temperature to start back up heater

15 Flow/return differential

ATC Commissioning Data - Applicable for ASHE65, ASHE85 and ASHE125 units only

Please record the following settings for the ATC:

Parameter Description Setting

0 Parameter selection to stop defrosting

1 Maximum heating system water temperature

2 Compressor run time for defrost

3 Coil temperature to start defrost

4 Coil temperature to stop defrost

5 Maximum time for defrost function

6 Special defrosting value

7 ATC controlled by flow or return sensor

8 Memory recovery after power failure

9 Operation of EEV valve

10 Circulation pump operation

11 Fan operation

12 Target superheat

13 Manual steps of the EEV

14 Ambient temperature to start back up heater

15 Flow/return differential

16 Ambient temperature to start 2nd compessor

17 Compressor control

ATC Commissioning Data - Applicable for ASHE175 and ASHE215 units only

Please record the following settings for the ATC:

Item Set Value

OUTDR Start ˚C

OUTDR DSGN ˚C

START ˚C

DSGN ˚C

Item Set Value

MAX ˚C

MIN ˚C

DIFF

HW TARGET ˚C

Item Set Value

'pump' DLY sec

WWSD (warm weather shut down) ˚C

Min ON mins

Min OFF mins

11.8 Record of BTC SettingsPlease record the following settings:

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12 Servicing & Maintenance12.1 GeneralGrant Aerona Heat Pumps require onlythe minimum of routine servicing andmaintenance. This basically consists ofa visual check of the unit and should beregularly carried out (e.g. annually) toensure that the heat pump continues tooperate in a safe and efficient manner.

12.2 Air Inlet and OutletThe air inlet grille and evaporator mustbe checked and leaves or any otherdebris removed from the spacebetween the grille and the evaporatorfins.

Ensure that both the air inlet to theevaporator and the discharge from thefan outlet are unobstructed. Any foliage,plants, etc. near the heat pump mustnot be allowed to grow over the unit.

Under no circumstances shouldanything be stacked on or against theunit.

Refer to Section 3.1 for the requiredclearances around the unit.

12.3 Condensate DisposalCheck that condensate drain holes inthe bottom of the unit are not blocked.

12.4 Heating SystemConnectionsCheck the condition of the flexiblehoses. Replace if damaged or leaking.

12.5 Heat Pump ControlsCheck that settings on both the ATCand BTC controllers are as set whencommissioned. Refer to Table ofRecorded Settings on Page 34 of theseInstructions. Reset to commissionedsettings as necessary.

12.6 RefrigerantUnder no circumstances should therefrigerant be vented from the chargingpoints on the refrigerant circuit of theHeat Pump.

If any work is required to be carried outon the refrigerant circuit, it MUST beundertaken by an F-gas registeredrefrigeration Engineer (or equivalent). On no account should any such workbe carried out by unqualified personnel.

If it is necessary to carry out anyremedial work on the Heat Pump,e.g. replacement of the flexiblehoses, switch the heat pump to off(set the on/off switch on the ATCcontroller to OFF) and isolate theelectrical supply at the externalisolator (and at consumer unit/MCB)BEFORE starting any work on theheat pump or system.

! WARNING

IMPORTANTTake care not todamage or distortthe Aluminium fins ofthe evaporator whenremoving any debris.

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13 Fault Finding13.1 If Heat Pump Fails to Start1. Initial checks

First check power supply to bothheating system controls and heatpump. Check heating system is fullyvented and refer to Section 13.6.

2. If heat pump fails to start First check ATC is set to ON – is thereturn temperature shown on the ATCdisplay? If not – set the ATC to ON.Refer to Section 11.2 for ATC details.

3. If heat pump still fails to start Then check BTC display. Is itindicating a DHW demand – isDEM2 shown on the BTC display?

If not indicating DHW demand – setBTC to DHW. Refer to Section 11.4for BTC setting details.

4. If heat pump still does not operateCheck heating system controls. Isthe programmer, cylinder thermostatand motorised valve calling forDHW? Set controls to call for DHWif necessary. Refer to Section 13.2below for further guidance.

5. If BTC is indicating DHW demand –increase the START parametersetting as required to start the heatpump.

Once the heat pump has started,reset START parameter setting tothe original value as given in thetable on page 33.

13.2 Heating System Controls1. If no continuity can be found

between terminals 1 & 2 and/or 1 & 3 when either the CH or DHW iscalling, this indicates a fault with S-plan heating control system. SeeFigure 13-1 for location of terminals.

2. Check the heating controls S-planwiring. Refer to Section 8 of thisinstallation manual. Check thedemand for CH and DHW inisolation, from the programmer, viaeither room or cylinder thermostatsto the CH and DHW motorised(zone) valves. Check that when thevalves are energised that their endswitches close – completing the‘volt-free’ circuit between terminals1& 2 (CH) and 1 & 3 (DHW).

3. Ensure that when the end switchesof the motorised (zone) valves

make, that there is no mainsvoltage present at 8, 9 and 10 inthe wiring centre (refer to Section11.1 and either Figures 8-11 or 8-12 as appropriate).

13.3 Warm Weather Shut Down(WWSD)The WWSD (warm weather shut down)function of the BTC operates underonly under 2 conditions.

a) When the ambient (outdoor) airtemperature is at 24°C or equal tothe indoor temperature and

b) When the CH is the only demandon the heat pump. WWSD is activewhen WWSD appears on thedisplay of the BTC.

13.4 Operation of MCB/RCD’sMCB’s and RCD can trip for a variety ofreasons. Common causes ofMCB/RCD tripping are:

a) Incorrect rating or type of MCB/RCD

b) A component leaking to earth

c) A component with a dead short

d) Incorrect polarity

e) Incorrect cable size

f) Damaged cable or component

13.5 Temperature SensorsIf a sensor fault code is displayed oneither the ATC or BTC controls, refer tothe table of fault codes on page 38 ofthis installation manual for guidance.

A common cause is that a sensor wirehas either become loose ordisconnected. Check all sensor wiresfor security before calling our technicalhelpline for assistance.

There are 6 sensors in total fitted to theheat pump. The ATC has 3 sensorsidentified by black tails on the wires. TheBTC also has 3 sensors with blue tailson the wires. The resistance/temperaturetables for the ATC and BTC sensors aregiven in Figures 13-4 and 13-5.

13.6 Refrigerant Pressure GaugeThe pressure gauge on the side of theheat pump indicates the refrigerantpressure (NOT the heating systemwater pressure) and can be a usefultool to help fault finding.

If the heat pump goes out due to highrefrigerant pressure, the pressure gaugewill be in the red zone and the highpressure cut out on the refrigerant circuitwill have shut down the heat pump.This is most likely to be due to an airlock in the heating (primary) water circuit.

An air-lock that cannot be cleared bythe pump will have the same effect asthat of an ordinary boiler. It will overheatas it cannot get rid of the heat it isproducing. This will be evident if, whenswitched on from cold or warm, thepressure gauge rises quickly towardsthe yellow or red zones.

If this happens, switch off, and purgethe heating system. Remember tocheck the circulating pump is ventedand working. In normal workingconditions, the pointer on the gauge willremain in the green zone.

13.7 Power CapacitorsCapacitors store an electrical charge.The capacitors in the heat pump arepower Capacitors and can cause alarge electric shock if care is not taken.

IMPORTANTMains voltage onthese terminals will doirreparable damage tothe heat pump andwill not be covered bythe warranty.

Only qualified electricians shouldwork on power installations. If youare in any doubt, contact anelectrician for assistance – and notthe Grant technical helpline, as wewill only direct you to contact anelectrician.

! WARNING

DO NOT attempt to test thefunctionality of a capacitor using ascrewdriver or multi-meter. NEVER tryto short out the connections – evenwith the mains voltage removed.Always seek the help of a qualifiedelectrician or Qualified heatingengineer who has been suitablytrained by Grant Engineering UK Ltd.

! WARNING

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ATC Fault/Notification Codes Display

12V transformer failure No display

Return water sensor failure PP 1 1

Flow sensor failure PP 2 1

Coil sensor failure PP 3

Ambient sensor failure PP 5

PCB failure PP 6

Anti-freeze protection (not a fault) PP 7

High pressure sensor EE 1 1

Low pressure sensor EE 2 1

Communication failure EE 8

Flashing sun symbol Defrosting

Following only applicable on ASHE175 and ASHE215

Return water sensor failure PP 1 2

Flow sensor failure PP 2 2

High pressure sensor EE 1 2

Low pressure sensor EE 2 2

BTC Fault Codes Display Meaning

E01 ERR Internal fault code

BOIL OUT SHr Flow sensor short

BOIL OUT OPn Flow sensor open

BOIL IN SHr Return sensor short

BOIL IN OPn Return sensor open

SUP SHr Supply sensor short

SUP OPn Supply sensor open

OUTDR SHr Out door sensor short

OUTDR OPn Out door sensor open

13 Fault Finding

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Temperature Resistance Temperature Resistance Temperature Resistance Temperature Resistance˚C kW ˚C kW ˚C kW ˚C kW

-20 37.4111 2 13.0055 24 5.1978 46 2.3276

-19 35.5384 3 12.4391 25 5.0000 47 2.2493

-18 33.7705 4 11.9008 26 4.8109 48 2.1740

-17 31.1009 5 11.3890 27 4.6300 49 2.1017

-16 30.5237 6 10.9023 28 4.4569 50 2.0320

-15 29.0333 7 10.4393 29 4.2912 51 1.9651

-14 27.6246 8 9.9987 30 4.1327 52 1.9007

-13 26.2927 9 9.5794 31 3.9808 53 1.8387

-12 25.0330 10 9.1801 32 3.8354 54 1.7790

-11 23.8412 11 8.7999 33 3.6961 55 1.7216

-10 22.7133 12 8.4377 34 3.5626 56 1.6663

-9 21.6456 13 8.0925 35 3.4346 57 1.6131

-8 20.6345 14 7.7635 36 3.3120 58 1.5618

-7 19.6768 15 7.4498 37 3.1943 59 1.5123

-6 18.7693 16 7.1506 38 3.0815 60 1.4647

-5 17.9092 17 6.8652 39 2.9733 61 1.4188

-4 17.0937 18 6.5928 40 2.8694 62 1.3746

-3 16.3203 19 6.3328 41 2.7697 63 1.3319

-2 15.5866 20 6.0846 42 2.6740 64 1.2908

-1 14.8903 21 5.8475 43 2.5821 65 1.2511

0 14.2293 22 5.6210 44 2.4939 66 1.2128

1 13.6017 23 5.4046 45 2.4091

ATC

Figure 13-4: ATC sensor resistance table

Figure 13-5: BTC sensor resistance table

Temperature Resistance Temperature Resistance Temperature Resistance Temperature Resistance˚C kW ˚C kW ˚C kW ˚C W

-46 490.813 -7 46.218 32 7.334 71 1,689

-43 405.710 -4 39.913 35 6.532 74 1,538

-40 336.606 -1 34.558 38 5.828 77 1,403

-37 280.279 2 29.996 41 5.210 79 1,281

-34 234.196 4 26.099 43 4.665 82 1,172

-32 196.358 7 22.763 46 4.184 85 1,073

-29 165.180 10 19.900 49 3.760 88 983

-26 139.402 13 17.436 52 3.383 91 903

-23 118.018 16 15.311 54 3.050 93 829

-21 100.221 18 13.474 57 2.754 96 763

-18 85.362 21 11.883 60 2.490 99 703

-15 72.918 24 10.501 63 2.255 102 648

-12 62.465 27 9.299 66 2.045 104 598

-9 53.658 29 8.250 68 1.857 107 553

BTC

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14 Accessories

14.1 Sealed System KitsThese are required when the GrantAerona Heat Pump is used as part ofsealed heating system – refer toSection 7 for further details.

Kit 1 (Grant Ref. HPAW55K12)12 litre expansion vessel kitFor use on heating systems with avolume of up to 110 litres*

Kit contents:12 litre expansion vesselWall bracket and fixing band3 bar pressure relief valveManifoldPressure gaugeFilling loop kit (isolation valve, non-return/isolation valve and filling hose)

Kit 2 (Grant Ref. HPAW55K18) 18 litre expansion vessel kitFor use on heating systems with avolume of up to165 litres*

Kit contents:18 litre expansion vesselWall bracket and fixing band3 bar pressure relief valveManifoldPressure gaugeFilling loop kit (isolation valve, non-return/isolation valve and filling hose)

Kit 3 (Grant Ref. HPAW55K50) 50 litre expansion vessel kitFor use on heating systems with avolume of up to 460 litres*

Kit contents:50 litre expansion vesselWall bracket and fixing band3 bar pressure relief valveManifoldPressure gaugeFilling loop kit (isolation valve, non-return/isolation valve and filling hose)

*maximum system volumes shown forall sealed system kits are based on avessel charge and initial (cold) systempressure of 1 bar.

14.2 Immersion Heater KitsKit 4 (Grant Ref. HPDHWBK1)Automatic domestic hot waterboost kit - with manual overrideThis kit, installed next to the hot watercylinder, allows the stored hot watertemperature to be automaticallyboosted in winter periods using theexisting cylinder immersion element andthermostat. Refer to Section 9 forfurther details.

Kit contents:Enclosure (containing)Pre-wired Relay and By-pass switch

Figure 14-1: Sealed system kit Figure 14-2: Automatic hot water boost kit

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15 Spare Parts

Part No Description ASHE65 ASHE85 ASHE125 ASHE175 ASHE215

HPAS100 PCB ‘A’ 1 1 1 - -

HPAS101 PCB ‘B’ - - - 1 1

HPAS102 RUN CAP 1 - - - -

HPAS103 RUN CAP - 1 - - -

HPAS104 RUN CAP - - 1 - -

HPAS105 RUN CAP - - - 1 -

HPAS106 RUN CAP - - - - 1

HPAS107 FAN MOTOR ‘A’ 1 2 2 - 4

HPAS108 FAN MOTOR ‘B’ - - - 2 -

HPAS109 ATC ‘A’ 1 1 1 - -

HPAS110 ATC ‘B’ - - - 1 1

HPAS111 COMPRESSOR ‘A’ 1 - - - -

HPAS112 COMPRESSOR ‘B’ - 1 - - -

HPAS113 COMPRESSOR ‘C’ - - 1 - -

HPAS114 COMPRESSOR ’D’ - - - 2 -

HPAS115 COMPRESSOR ‘E’ - - - - 2

HPAS115 3Kw ELEMENT 1 1 1 1 1

HPAS31 3Kw THERMOSTAT 1 1 1 1 1

HPAS32 FLEX HOSES ¾” 2 2 - - -

HPAS33 FLEX HOSES 1” - - 2 2 2

HPAS34 ISOLATION VALVES 22mm 2 2 - - -

HPAS35 ISOLATION VALVES 28mm - - 2 2 2

HPAS19 12V TRANSFORMER 1 1 1 1 1

HPAS20 24V TRANSFORMER 1 1 1 1 1

HPAS29 6m CIRCULATION PUMP 1 1 - - -

HPAS117 8m CIRCULATION PUMP - - 1 - -

HPAS30 15m CIRCULATION PUMP - - - 1 1

HPAS118 IMMERSION CONTACTOR 16A 1 1 1 1 1

HPAS14 FAN CAPACITOR 1 2 2 2 4

Figure 15-2: ASHE175 and ASHE215Figure 15-1: ASHE65, ASHE85 and ASHE125

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16 Glossary of TermsEfficiencyThe word “efficiency” is defined as theratio of useful heat output to energyinput. For example, if we use 1 kW ofenergy to produce 500W of heat it isdeemed to be 50% efficient.

COPThe COP or ‘Coefficient ofPerformance’ is found by dividing theuseful heat output by the energy input.For example; a heat pump thatproduces 4 kW of heat for 1 kW ofinput power has a COP of 4.

SourceThis is wherever the heat is beingextracted from e.g. the outside air orground.

EmittersA term used to describe radiators orunderfloor heating. This is thecomponent that ‘emits’ the heat intothe building.

RefrigerantThe working fluid within the heat pump.It evaporates in one part andcondenses in another. By doing so,heat is transferred from cold to hot.This fluid is sealed in and will notdegrade within the life of the heatpump. Refrigerant handling should onlybe carried out by persons qualified todo so.

Heat ExchangerA component that allows thetransference of heat from one circuit toanother without the two circuits mixing.Two heat exchangers are housed withinthe heat pump, one for the hot side (thecondenser which transfers the heat tothe heating circuit) and one for the coldside (the evaporator).

Buffer TankThis is simply a large water cylinder thatcan be used to improve the efficiencyand durability of a system. In fact, itreduces the number of stop/starts thecompressor makes.

Heat Pump RatingA heat pump is given a kW heat outputrating. This value will vary depending onthe working temperatures. The electricalpower input will be typically between ahalf and a quarter of the heat output.

MonovalentA monovalent system is one where allof the energy required for the heat loadof the building is available from the heatpump.

BivalentBivalent systems are those whichrequire an additional source to meet thebuildings heat load.

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17 Warranty 17.1 The Grant Heat PumpWarrantyDear CustomerYou are now the proud owner of aGrant Aerona Air Source Heat Pumpfrom Grant Engineering (UK) Ltd, thathas been designed to give years ofreliable, trouble free operation.

Grant Engineering (UK) Ltd. guaranteesthe manufacture of the heat pumpincluding all electrical and mechanicalcomponents for a period of twelvemonths from the date of purchaseprovided the heat pump is installed infull accordance with the installationinstructions provided. This will beextended to a period of two years if thesystem is registered with Grant UKwithin thirty days of installation and it isserviced at twelve month intervals. SeeTerms and Conditions below.

ImportantPlease register your Grant Air SourceHeat Pump with Grant UK within thirtydays of installation, as follows:

Either

a) visit www.grantuk.com and followthe links to the ‘Householder Zone’, or

b) go to www.grantuk.com/heatpumpregistration.aspx,

where you can register your Heat Pumpfor a further one year warranty (givingtwo years from the date of purchase).This does not affect your statutory rights.

Breakdown during theManufacturer’s WarrantyIf your Grant Heat Pump should failwithin the first two years, you mustcontact Grant Engineering (UK) Ltd,who will arrange for the repair under theterms of their Warranty, providing thatthe system has been correctly installedand commissioned, serviced (if olderthan twelve months) and the fault is notdue to misuse, or the failure of anyexternal components not supplied byGrant UK (e.g. pipework, etc.). Thisextended two year warranty onlyapplies if the system is registered withGrant UK within thirty days ofinstallation.

In the first Instance:Contact your installer or commissioningengineer to ensure that the fault doesnot lie with the system or any othercomponents, or any incorrect setting ofthe system controls.

If a Fault is Found:Ask your installer to contact GrantEngineering (UK) Ltd ServiceDepartment on 01380 736920 who willarrange for a qualified service engineerto attend to the fault.

Free of Charge Repairs:During the first two years no charge forparts or labour will be made providingthat the Heat Pump has been installedand commissioned correctly inaccordance with the manufacturer’sinstructions, serviced at twelve monthintervals and the system was registeredwith Grant UK within thirty days ofinstallation. Proof of ‘purchase’ datemust be provided upon request..

Chargeable Repairs:A charge will be made if the causeof the breakdown is due to any ofthe following:

• Faults caused by the plumbing or heating system, external electricsand external components.

• The Grant Heat Pump has not been commissioned, or serviced in accordance with the installationand servicing manual.

• The system has been installed forover two years.

Remember before you contactGrant:Please register your Grant Air SourceHeat Pump within thirty days ofinstallation.

Terms of Manufacturer’s Guarantee1. The Grant Heat Pump guarantee

starts from the date of purchase.

2. All electrical and mechanicalcomponents supplied with theGrant Heat Pump are guaranteedfor a period of two years.

3. The Heat Pump is registered withinthirty days of installation. Failure todo so does not affect your statutoryrights.

4. The Grant Heat Pump must beinstalled by a competent installerand in accordance with the Codesof Practice and Regulations in forceat the time of the installation.

5. The Grant Heat Pump and itscomponents must not have beenmodified or tampered with.

6. The installation must be servicedevery twelve months as per theinstallation instructions. (Receiptsshould be kept as proof.)

7. All claims under this guaranteemust be made to Grant Engineering(UK) Ltd prior to any work beingundertaken. Proof of purchase anddate of installation must beprovided on request. Invoices forcall out/repair work by any thirdparty will not be accepted unlesspreviously authorised by GrantEngineering (UK) Ltd.

8. This guarantee is transferableproviding the installation is servicedprior to the dwelling’s new ownerstaking up residence. GrantEngineering (UK) Ltd must beinformed of the new owner’s details.

9. Grant Engineering (UK) Ltd willendeavour to provide promptservice in the unlikely event of aproblem occurring, but cannot beheld responsible for anyconsequence of delay howevercaused.

10. This guarantee applies to GrantHeat Pumps installed on the UKmainland, Isle of Man and ChannelIslands only. Provision of in-warrantycover elsewhere in the UK issubject to agreement with GrantEngineering (UK) Ltd.

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17.2 Extended WarrantyFor further peace of mind GrantEngineering (UK) Ltd offer the option toinsure all the components of your GrantAir Source Heat Pump for a furtherthree years, following on from the twoyear product warranty period. For asingle premium payment (inclusive ofInsurance Premium tax) you get fiveyears of protection against breakdowncosts. At the end of this period you willhave the opportunity to continue thiscover on an annual basis.

To access full details and an applicationform for this extended cover, first visitwww.grantuk.com.

Follow the links to the ‘HouseholderZone’, register your Heat Pump for afurther one year product warranty(giving two years from the date ofpurchase), and then download theextended warranty details andapplication form.

17 Warranty

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Notes

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GRANT ENGINEERING (UK) LTDHopton House, Hopton Industrial Estate, Devizes, Wiltshire. SN10 2EU

Telephone: 01380 736920 Fax: 01380 736991Email: [email protected] Website: www.grantuk.com