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Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre Plus Mercia District 11 th July 2012 Making sector based work academies work

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Page 1: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

Aileen McBrierty - Jobcentre Plus Galashiels District

Julie Wills - Jobcentre Plus Greater Manchester East and West District

Michael Dzioba - Jobcentre Plus Mercia District

11th July 2012

Making sector based work academies work

Page 2: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

2 Department for Work and Pensions

• Introduction – What are sector based work academies?

• Case study one – Reviving the declining Borders Textile Industry – Aileen McBrierty

• Case study two – an example of using a sbwa to successfully recruit apprentices in the NHS – Julie Wills

• Case study three – Filling a gap in the care sector - Michael Dzioba

Making sector based work academies work – session outline

Page 3: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

3 Department for Work and Pensions

Sector based work academies – the background

• Introduced on 1st August 2011

• Implemented as one of a range of six measures designed to support unemployed jobseekers back to work prior to referral to the Work Programme.

• The six measures together form part of a range of initiatives under the banner of “Get Britain Working”

• Greater emphasis on partnership working, Jobcentre Plus, providers, local authorities, employers, and jobseekers working together to find new solutions to unemployment.

• The other employment support measures under “Get Britain Working” are; Work Experience, Work Together, New Enterprise Allowance, Work Clubs and Enterprise Clubs.

Page 4: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

4 Department for Work and Pensions

•Sector based work academies combine sector-specific training with a work experience placement and a guaranteed job interview with an employer in that sector

•SBWAs are targeted at customers close to the labour market to help them find work

•They are established in sectors with high volumes of entry-level jobs and current vacancies

•SBWAs last for a maximum of six weeks, with the individual remaining on benefit and receiving additional support with travel and childcare costs if required

•SBWAs can be accredited – leading to units on the Qualifications and Credit Framework as appropriate to the entry requirements for intended jobs in those sectors

Sector based work academies – key facts

Page 5: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

5 Department for Work and Pensions

•By participating in a sector-based work academies employers can reap real benefits by :-

Supporting people in the community

Structuring training appropriate to their business

No wage costs involved to the organisation

Ongoing support

Developing the supervisory and management skills of the workforce

Enhancing their public profile by supporting your local community

Networking with peers, raising the company’s profile

Sector based work academies - advantages

Page 6: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

6 Department for Work and Pensions

CASE STUDY 1

Reviving the declining Borders Textile Industry

Aileen McBrierty

Page 7: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

7 Department for Work and Pensions

Background

• Textile Industry had been in decline for many years. Recruitment was easy as Mills were closing and trained staff were available for hire. Then things bottomed out and with an aging work force recruitment was needed.

• Unemployment was rising but confidence that Textiles could offer a stable future was at an all time low.

Employers View

• 13 Key textile Employers got together and agreed that things had to change and they needed to take action, but could not do it alone and looked for Partner Organisations to support them.

Jobcentre View

• Work Experience had been introduced within Jobcentres and 63% of people in the Borders taking part moved into work. The Jobcentres were eager to build on this success and were looking to generate a wider range of opportunities and create growth if possible.

Borders Textile Initiative

Page 8: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

8 Department for Work and Pensions

Barriers

• Employers had no confidence that the young people had the right work ethic.

• Money was tight as the economic climate in general was not good.

Agreed Package

• Employers involved in the selection process and providing an 8 week work experience placement.

• 4 week work experience with the Employer at start.

• Borders College provided employability training, health and safety and First Aid certification, on a day release basis during the final 4 weeks of the placement.

• Skills Development Scotland providing financial support through training for work funding and payment of Employer Recruitment Incentive.

• Employers agreed to interview all candidates and employ those who had successfully demonstrated their aptitude for the job.

Partnership

Page 9: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

9 Department for Work and Pensions

• 72 customers attended the Open day.

• 10 placements were offered and filled.

• 9 out of the 10 successfully completed the course and 8 were employed.

• 80% success rate.

Lessons learned

• Longer lead in time needed by the College.

• Shorter placement period.

Next Step

2 Textiles SBWA per year have been agreed to built on this success.

Outcome

Page 10: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

10 Department for Work and Pensions

CASE STUDY 2

Using sector based work academies to successfully recruit

apprentices in the NHS

Julie Wills

Page 11: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

11 Department for Work and Pensions

Background

• Jobcentre Plus were approached by Joint Learning Partnership, a North West training provider, to support the recruitment of six apprenticeships in Medical Administration for a consortium of GP surgeries in Rochdale, Greater Manchester.

• This was a pilot initiative and following evaluation, wider roll out is planned for future recruitment.

Case Study 2 – Consortium of GP surgeries

Page 12: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

12 Department for Work and Pensions

The package

• Co-ordination of an Open Day to invite suitable applicants for a general information session and one-to-one screening - including Maths and English assessment

• A two-week full time pre-employment training course – the pre-employment training included a customer service level 1 accreditation as well as employability skills.

• A four day programme of work experience which included a visit to one of the surgeries and a day spent with North West Ambulance Service.

Case Study 2 – Consortium of GP surgeries

Page 13: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

13 Department for Work and Pensions

The outcome

Of the customers referred:

• 22 attended the open day

• 15 attended the two-week pre-employment training course

• 15 undertook the four-day work experience programme

• 15 attended a guaranteed job interview

• Six were successful in gaining employment.

• This is a showcase example of an sbwa that involved partnership working between Jobcentre Plus, Joint Learning, the NHS and the National Apprenticeship Service.

Case Study 2 – Consortium of GP surgeries

Page 14: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

14 Department for Work and Pensions

CASE STUDY 3Filling a gap in the Care Sector

Mike Dzioba

Page 15: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

15 Department for Work and Pensions

Care Sector Recruitment in Herefordshire

• Context

– Identified that there was a definite gap between jobseekers and jobs available in the care sector in Herefordshire.

– Care sector employers reluctant to consider candidates without prior experience

– Reluctance from jobseekers to consider the care sector as a career route

Something Needed to be done!!

Page 16: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

16 Department for Work and Pensions

Initial Actions

• Decided to hold a care fortnight in the local Jobcentre.• Contacted Hoople Ltd, a local training provider to

consider training options.• Liaised with SFA to consider funding• Contacted employers involved in the care fortnight to

gauge interest• Looked at barriers preventing customers moving into the

care sector or employers recruiting.• Concluded a sector based work academy would be ideal

to bridge the gap between employers and jobseekers

Page 17: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

17 Department for Work and Pensions

What Happened Next?

• Funding secured from the Skills Funding Agency by Hoople Ltd.

• Inspired Jobcentre advisers by bringing in the Association for Care Training to talk to them about personal experiences of working in the care sector.

• The “sbwa” was then advertised and customers were booked into a pre-course start interview to establish their suitability and commitment to completing the training.

• Engaged with employers who were able to offer either work placements or had vacancies to fill.

• A 6 week course was started on Monday 6th February 2012.

Page 18: Aileen McBrierty - Jobcentre Plus Galashiels District Julie Wills - Jobcentre Plus Greater Manchester East and West District Michael Dzioba - Jobcentre

18 Department for Work and Pensions

Results

• 14 out of 15 starters completed the course.• 60% were offered jobs immediately.• Due to success a rolling programme of “sbwas” has been

started.• Employers offering driving licence training and more

contracted hours• Successful jobseekers are continuing with in work

learning to work towards Diplomas.