Accessing recruitment support through

Jobcentre Plus

Lisa Atkin, Programme Lead

Workforce Supply

NHS Employers

Policy context

• Development of support workforce in spotlight - Francis and Cavendish.

• Talent for Care and Widening Participation.

• Support workforce deliver 60% patient care but receive hugely disproportionate amount of training budget.

• Adequate workforce supply = key component in delivering high-quality services.

How can JCP help?

There is evidence to show that working with JCP can support the NHS with:

1. Recruiting for values.

2. Streamlining recruitment and reducing costs.

3. Delivering apprenticeships.

4. Securing future talent.

5. Improving social mobility.

Recruiting for values

• JCP are one of the most experienced recruiters in the country.

• Familiar with the demands placed on local healthcare providers.

• JCP can support you with delivery of assessment centres/sector-based work academies.

Streamlining recruitment and reducing costs

• Recruitment in large NHS organisations is often costly.

• JCP do not charge for their services.

• JCP’s support in the form of venues, and other resources, and its tailored support to applicants has saved organisations time and money.

Delivering apprenticeships

• Apprenticeship can be a cost-effective means of creating a skilled, flexible and motivated workforce.

• JCP have links with training providers and have experts on hand who can advise you on funding arrangements.

• You can read more about apprenticeships and access a number of helpful tools and resources by visiting the NHS Employers apprenticeship webpages.

Securing future talent

• With an ageing demographic across the workforce, it’s crucial that the NHS looks at ways to bring in more young people.

• JCP can support employers to adopt a ‘grow your own’ approach.

Improving social mobility

• Health outcomes and employment status are inextricably linked.

• As biggest employer in Europe, the NHS has an important role to play in helping those at risk of long-term unemployment into work.

• JCP run a number of schemes that support those furthest from the labour market to access employment, work experience and volunteering opportunities.

Securing organisational support

• For a relationship between JCP and the NHS to flourish, there needs to solid support for partnership working at an organisational level.

• Emphasising how working with JCP can help to combat supply challenges and improve efficiency and productivity are key elements to making a robust argument for why this makes good business sense.

Business case

A checklist:

What are the benefits?

Provide evidence – link to research and existing best practice.

Include data.

Timescales for delivery and reporting arrangements.

Identify key risks

How will you evaluate impact?

Top tips for getting started

1. Establish contact with your local JCP district partnership manager to discuss how they can support your recruitment needs.

2. Agree objectives, preferred model of delivery and roles and responsibilities.

3. Avoid use of jargon to ensure both parties have a clear understanding

Top tips for getting started

4. Involve JCP staff in promotion, recruitment and selection processes.

5. Establish regular communication protocols both at a strategic and operational level.

6. Celebrate success and encourage the spread of best practice via events, case studies and newsletters.

NHS Employers resources

http://www.nhsemployers.org/your-workforce/recruit/employer-led-

recruitment/access-recruitment-support-via-jobcentre-plus

Contact NHS Employers

If you have a question that hasn’t been answered as part of today’s webinar, then

please contact me to find out more.

Lisa.atkin@nhsemployers.org

@NHSE_Lisa

The National Health ServiceA DWP Partnership Offer

Carla Ah-ManeRelationship Manager DWP WSD

October 2015

Why work together?

• Recruit Local- Target local people or a specific geographical area.

• Recruit Specific- Target specific age groups

• Recruit Unusual- Attract new candidates with specific experience

• Recruit fair- Create working relationships with local authorities, charities, training providers via JCP

What we do• We directly engage with local people and connect

employers with thousands of people looking for work

• We can support you with recruitment events both in Jobcentres and at a venue of your choice

• We can conduct suitability assessments on your behalf

• We can fund pre-employment training and support you to connect with a local training provider

• We can support you to promote volunteering opportunities

• We can work with you to engage with schools and increase take up of apprenticeships and traineeships

• We can work with you and share our partnership streams

The Changing UK labour market

Universal Credit is part of the Government’s welfare reforms and will replace IS, JSA and tax credits for new claimants. UC will be Live in all Jobcentres for new single claimants by Feb 2016

Jobcentres will see people who are in work and on low incomes as part of Universal Credit and welfare reforms

The 16 hour p/w working time rule will cease for UC customers- JCP offices will now be able to support the recruitment of Bank Staff with both jobseekers and those in work and make these opportunities more attractive and accessible- Our offer includes training and support with initial costs- like fares, uniform etc

JCP can actively work with Trusts to operate a Gateway for Bank Staff

Mutual Aspirations

• Support local people to live productive, happy and healthy lives

• To reduce the number of people who use emergency Services and support them to manage their conditions and use CCG services rather than A&E

• To support those who are vulnerable to access support services

• To ensure citizens achieve their full potential

• To save money and reduce avoidable costs to the public purse

Public Health Events

• We can support you to deliver local community engagement events around public health, like Employment, Education and Training events for specific service users and customer Groups

• Our service includes event management as well as inviting jobseekers, service users, providers and employers

• Our future aims extend to engaging our citizens around CRI and support to undergo treatment and rehabilitation

• PCTs and CCGs can do more with JCP to prepare the public for the challenges of the future

Recruitment Events

• We recently worked with HENCEL to deliver an Apprenticeship event for Trusts and Young people across North and East London

• The event too place on 30 July 2015 at the London Aquatic Centre- Queen Elizabeth Olympic Park

• Attended by 13 Trusts and other NHS Orgs and was attended by over 150 young people from the boroughs of Haringey, Enfield, Waltham Forest, Newham, Hackney, Tower Hamlets and Redbridge

• Both young people and exhibitors provided excellent feedback after attending the event

Dive Into NHS 30 July 15Feedback – Visitors

• I know about apprenticeships now

• It was worth it and useful and I have now

got an idea about apprenticeships

• Thank you for giving me this opportunity

• The meeting was wonderful –I would like to

know next time when they have

Apprenticeship Event NHS

• Found today useful

• I recently started taking an interest in

Health & Social Care-I learnt that there are

pharmacy courses in apprenticeships. I

enjoyed the event today

• Look forward to more!

• Very mush enjoyed the event would attend

again

• Coming down today has given me more

information about apprenticeships,

narrowing down what I am looking for

• I found today extremely useful, finding and

talking about vacancies with Homerton and

City & Islington and left CVs. Today was

really helpful and would definitely come to

more events like this

• I have been to many of these set ups and

have found them totally useless but I HAD

hope and came to this one. The People at

the door greeted me like I knew them as

friends – the teams were very helpful and

have given me confidence back. I think this

is a great place with good opportunities

Dive Into NHS 30 July 15Feedback - Exhibitors

• Worthwhile for Employers –Excellent- City & Hackney GP confederation

• Sooooo many people-Thank you!

• We found many candidates –Thanks for inviting us- AIM

• Great Candidates- Great Organisation- HAWK

• Great Venue and Event to meet NHS colleagues and people so they understand what we NHS PS are about- NHS PS

• Good flow of people coming

through-Good location- NAS SFA• Excellent venue- Great

networking. Well done NORTH MIDDX UT NHS

• Was very well organised. Good location- always wish to be informed of events with JCP-BARTS NHS

• Excellent venue- why not more?- NELFT NHS

• Fantastic atmosphere. Very impressed- BHRUT NHS

Talk to us

To find out more please email your contact information to carla.ah-mane@dwp.gsi.gov.uk

Tweet me @BRMNewhamWSD

Mobile 07774946872

Employment, Education and Training Assessment Questions & PathwayTracey Edwards

Lead for OT, Recovery and Social Inclusion

NELFT JCP partnership

• JCP form core membership with other employment partners at local borough

meetings.

• Facilitates close borough networking, knowledge, skills and information

sharing.

• Have held a number of employment promotion events in past years for our

mental health service users who face particular challenges in returning to

work.

• Update service users and staff on benefits changes.

• De-mystify and take the fear out of using JCP and returning to work.

• Find out valuable information on support available from financial to personal.

Partnership

• NELFT staff have provided training and awareness workshops for JCP staff on

mental health.

• De-stigmatise mental health by improving awareness.

• Reduce prejudice by providing evidence to challenge beliefs that people with

mental health issues cannot work or don’t want to work.

• Provide more tailored support to those who wish for it with supporting our

service users to find and retain work.

EET Patient Survey 2012

• Service Users who are in paid employment

in 2012:

– 16% Yes

– 72% No

• Service Users who have been asked about

their work goals in the last 6 months:

– 50% Yes

– 35% No

• Service Users who want to be in work:

• 39% Yes

• 21% No

• 14% Not Sure

• Almost 40% want to be in work,

however we are only asking half of

our service users about their work

goals.

Questions to ask at Point of Entry into

MH Services

1. Are you currently in employment, education or training?

2. Are you still able to attend work/college?

3. If not, has someone contacted your employer or college to inform them that you are unwell?

4. If a call hasn’t been made, offer to contact employer/college on client’s behalf without disclosing any details of condition, unless client wishes for this to be made.

5. Would you like help to retain your job/college place? If yes, refer client to EET worker/or appropriate agency for further job/college retention support if required.

• Yes

– What is your Job/course?

– Where is it?

– Do you require support to

maintain it?

EET Questions to ask at point of entry into services

Are you currently in employment, education or training?

No• Would you like to be in

Employment, Education or Training?

• What would you like to be doing?• What have you done in the past?• Would you like to start this now?• If not now when?

EET Pathway

Currently in EET?

Immediate referral to EET advisor

Job retention role

But wants to be

Not able/willing to use JCP etc.

Immediate referral to JCP etc.

Less than two years since last

job Unemployed for more than 2 years

Refer to JCP etc.

EET

Work in conjunction with

CCO/MDT

Work in conjunction with

CCO/MDT

Yes No

Looking forward

• We must constantly revisit the needs of our service users to obtain and

retain employment, education and training places:

– Essential to full community participation, improves social connections

– Strong evidence EET supports recovery in mental health and encourages wider

health and well being

• Looking to ways of combining the data from NELFT and JCP to provide more

directly relevant support for service users, e.g. trends in employment market

and future skills development.

Contact details

Tracey Edwards

Lead for OT, Recovery and Social Inclusion

Tracey.Edwards@nelft.nhs.uk