agm report 165146.indd

2016 Annual General Meeting Report October 4, 2016

Association de soins continuset à long terme du Manitoba L’

2016 Annual General Meeting Report

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TABLE OF CONTENTS About LTCAM .................................................................................................. 1 Strategic Directions & Priorities .......................................................................... 2 Strategic Direction 1 ........................................................................................ 3 Strategic Direction 2 ........................................................................................ 4 Annual Provincial Conference & Exhibition ............................................................. 5 Board of Directors Members 2016 ........................................................................ 6

LTCAM Members 2016 ....................................................................................... 7

About LTCAM

The Long Term & Continuing Care Association of Manitoba is a membership based not-for-profit organization that has been representing health care providers since 1959. We are incorporated under Companies Act of Manitoba and have recognized bylaws. Our volunteer member-elected Board of Directors provides direction to the overall governance of the Association while full-time professional staff manage the daily administrative duties. As an organization we continue to foster long term care leadership through membership growth, development and support. Our membership of over 100, represents more than 4,500 long term and continuing care beds/suites (we represent non-profit (49%), and private (51%) retirement, independent living, as well as supportive housing and personal care home residences), approximately 5000 employees, spanning all five health authorities across Manitoba. LTCAM Mission Statement We advance the delivery of quality long term and continuing care services and resources, through advocacy, education and networking for our members and those they serve. Objectives of the Association are to: advocate on and respond effectively to industry issues such as relevant legislation, policy and funding actively support the provision of the best possible care and services enhance the profile of its members as providers of service excellence for seniors in Manitoba educate the public and serve as the voice on behalf of the seniors' care and services sector provide educational opportunities for members facilitate timely communications and networking opportunities liaise with like-minded Associations across Canada. 2016 - 2019 Strategic Plan The 2016 - 2019 Strategic Plan was developed based on a survey conducted to guide the strategic planning from years prior. Distributed to a wide-spread contact database of persons associated with long term and continuing care in the province of Manitoba, the information and feedback acquired through this survey allowed LTCAM to establish the directions on which to focus. The benefit of utilizing the same survey is that the progress in each area could be quantified. The survey demonstrated that LTCAM members were pleased overall with our progress and the Strategic Directions are meeting our stated objectives. Members asked that we focus our attention more on three of the previous 8 priorities in the coming years.



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Strategic Direction 1 Position LTCAM as the “go to” Association to collaborate on long term and continuing care policy

and service delivery. The Association shall continue to advance its role as “the voice” of its members by working collaboratively with the Province and the RHAs. The Association’s active involvement with the national association – the Canadian Alliance for Long Term Care (CALTC) – also provides an important vehicle to enhance its credibility. Priorities identified by CALTC are synonymous with many of the issues LTCAM members have identified – such as consistent reporting and capital renewal.

Strategic Direction 2

Provide relevant, value-add services for the Association’s members.

LTCAM exists to support its membership in providing quality care, services and resources. In terms of both recruitment and retention, LTCAM needs to continue to support members and pay attention to their stated priorities (e.g. capital renewal, consistent reporting). Members – actual and potential – must see value in LTCAM. One of LTCAM’s value-add services is the provision of information to the general public on long term and continuing care options. The ability to provide relevant member programs and services (to respond to growing and changing needs) is also influenced by available resources – financial, human, technological and physical. Resource development is important in this context. LTCAM’s ability to retain current membership and recruit diversity of members will also promote its credibility (see Strategic Direction 1).

Top 3 Priorities

1. Lobby For Capital Renewal 2. Advocate for Coordination of Policies and Regulations Across Government & Industry 3. Advocate for Consistent Reporting

Additional Priorities

4. Advocate for support and research 5. Support and Facilitate the delivery of education - e.g. standards curriculum 6. Advocate for affordability 7. Promote long term & continuing care as a career of choice 8. Other Member Services



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Invited by Minister of Health to be a participant on the Provincial Frank Alexander Implementation Team

Partnered with the Alzheimer Society of Manitoba and Manitoba Association of Residential & Community Care Homes for the Elderly (MARCHE) to conduct a Provincial Leaders Forum prior to election. As a result, the organizations met with six Progressive Conservative candidates

Ongoing Communication and Correspondence

between LTCAM and the Ministers and CEO(s) of WRHA

Responded to the Provincial Auditors Home Care

Program report and Inquest Report and Recommendations

Joined Seniors Vote 2016 Sent letters of congratulations to all new

Members of Parliament and the Prime Minister Received a Supportive Letter from Justin Trudeau

in response to LTCAM’s Oct 2015 Letter Sent letters of congratulations to all new

Members of the Legislative Assembly and Premier of Manitoba

Met with Liberal MLA for Seniors, Cindy

Lamoureux, who sent a letter of recommendation to the Minister of Health, strongly urging that LTCAM be involved in the PCH Task Force on Wait Times. She also presented a statement to the Legislature emphasizing LTCAM’s ongoing “commitment to provide tremendous service to our province, ensuring that more Manitoba seniors receive the right care”

Met with the Minister of Health in August 2016

and presented a full overview of long term care in the province and how the association can work together with government to reach like-minded goals. LTCAM was invited to be on the PCH Task Force

2015 – 2016 Highlights of Progess


Position LTCAM as the “go to” Association to collaborate on long term and continuing

care policy and service delivery.

Invited by Minister of Health to be a participant on the Provincial Frank Alexander Implementation

Partnered with the Alzheimer Society of Manitoba and Manitoba Association of Residential &

(MARCHE) to conduct a Provincial Leaders Forum prior to election. As a result, the organizations met with

Ongoing Communication and Correspondence between LTCAM and the Ministers and CEO(s) of

Responded to the Provincial Auditors Home Care Program report and Inquest Report and

Position LTCAM as the “go to” Association to collaborate on long term and continuing

Sent letters of congratulations to all new

Received a Supportive Letter from Justin Trudeau

Sent letters of congratulations to all new Members of the Legislative Assembly and Premier

Met with Liberal MLA for Seniors, Cindy Lamoureux, who sent a letter of recommendation to the Minister of Health, strongly urging that

Task Force on Wait Times. She also presented a statement to the

emphasizing LTCAM’s ongoing “commitment to provide tremendous service to

Ongoing Communication and Correspondence between LTCAM and the Ministers and CEO(s) of

Responded to the Provincial Auditors Home Care Program report and Inquest Report and



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Developed Standard Operating Guidelines for WRHA Home Care Services in

Supportive Housing Negotiating Service Purchase Agreements for Private Personal Care Homes and

Supportive Housing

Developed in-depth analysis of the costs of Supportive Housing to both the residents and Government, demonstrating significant savings to Government

Received a French language government Grant from Heritage Canada for the third

year in a row

New brochures were created explaining Personal Care Home and Supportive Housing

Magnetic Bookmark campaign launched in partnership with the Manitoba Institute for Patient Safety

Media Interviews took place on CBC Radio’s weekend morning show with Terry

McLeod on April 2, 2016 and on CJOB with Jeff Courier on April 7, 2016

LTCAM’s www.roadtocare.ca Supportive Housing Sign as well as the LTCAM YouTube

video are now both found on the City of Winnipeg website

Marketing initiative for Supportive Housing featured the “Take Care, It’s There!” campaign being broadcasted throughout Manitoba on 62 screens in medical establishments, including the Winnipeg Clinic.

Undertook huge marketing campaign which included digital advertising, print

articles, billboards, and online initiatives. The delivery of this campaign included:

WAVE Magazine via Winnipeg Free Press (Distribution of 30,000 x 6 publications)

Seniors Resource Centres Doctors’ offices in Fort Garry Home Care Community offices Conferences throughout Community All MLAs and MPs

2015 – 2016 Highlights of Progess


Provide relevant, value-add services for the Association’s members.

articles, billboards, and online initiatives. The delivery of this campaign included:



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The 2016 Conference was SOLD OUT on exhibitor side as well as for delegates -with the highest number of partners & sponsors ever!

13th Annual Provincial Conference & Exhibition

"This has been one of the most engaging conferences I have attended in some time. Never boring with very good presentations. I learned a lot! Probably the best keynote speakers I've ever heard.” - Conference Delegate

"Excellent as always!!!"- Conference Delegate

Poseidon Care Centre

Riverwood Square & Henry G Izatt School Holly Morrison

The Gardens on Tenth The Gardens on Tenth

Board of Directors

2016 Awards for Excellence Ceremony Hosted by “Twitchy”

Award Recipients

"This has been one of the most engaging conferences I have attended in some time. Never boring with very good presentations.



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President Jason Chester

Secretary-Treasurer Kim Hykawy

Director Laura Devlin

Director Aurèle Foidart

Director Charles Gagne

Director Cathy Hauck

Director Marion Pringle

Director Ashley Martyniw

Vice President to

be announced after the Annual General Meeting

LTCAM Board of Directors



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Prairie Mountain Health Dinsdale Personal Care Home Hillcrest Place Rotary Villas at Crocus Gardens Valleyview Care Centre Northern Regional Health Authority George Colon Memorial Home Nisichawayasihk (Nelson House) PCH Ochekwi Sipi Cree Nation PCH Interlake-Eastern Regional Health Authority Betel Home - Gimli Betel Home - Selkirk Red River Place The Ironwood - Pinawa Tudor House Personal Care Home Woodland Courts Retirement Residence Southern Health - Santé Sud Heritage Life Personal Care Home Niverville Credit Union Manor Supportive Housing The Gardens on Tenth Inc. Greendale Estate Winnipeg Region Retirement Residences The Landing at Riverwood Square Winnipeg Region Supportive Housing ArlingtonHaus Chez Nous Fred Douglas Heritage House Harmony Court Irene Baron Eden Centre Lions Supportive Housing Résidence Despins Riverside Lions Seniors Residence Rosewood Windsor Park Place

Commercial and Affiliate Members cont’d Ecclesiastical Insurance Evacuscape Inc. Facilitated Solutions FCS International First Quality Products Freedom In Home Medical Care Greencrest Pharmacy Guldmann Health Media Network Hippo CMMS HUB International Investors Group Iron Mountain ITwitch Johnson Inc. LifeTime Home Care Logibec Inc. Manitoba Institute for Patient Safety Manrex Limited Maverick Media Solutions Medical Mart West Medisystem Pharmacy Ltd. Momentum Healthware Olymel Solutions PointClickCare RANA Respiratory Care Group Ranger Insurance Reliable Home Care Robertson College - Winnipeg RONA Inc. Room 217 Ruban Insurance Brokers Inc. SCA Personal Care Shoppers Drug Mart Silver Group Purchasing Staples Advantage Canada Inc. Surge Learning Sysco Tache Pharmacy The Stevens Company Ltd. VIP Home Care Inc. We Care Home Health Services part of CBI Health Group

2016 Membership List as of September 2016

Proud Member

Winnipeg Region Personal Care Homes Beacon Hill Lodge Charleswood Care Centre Golden Door Geriatric Centre Heritage Lodge Kildonan Personal Care Centre Maples Personal Care Home Oakview Place Parkview Place Care Centre Poseidon Care Centre River East Personal Care Home St. Norbert Personal Care Home Tuxedo Villa Vista Park Lodge Special Services Brummitt-Feasby ALS House Jocelyn House Thorvaldson Care Centre Provincial Long Term Care Associations BC Care Providers Association Denominational Health Association Alberta Continuing Care Association Ontario Long Term Care Association ON Assoc. of Non-Profit Homes & Services for Seniors New Brunswick Association of Nursing Homes Inc. Health Association Nova Scotia PEI Nursing Home Association Commercial and Affiliate Members 3M Canada A Place for Mom ArjoHuntleigh Attends, a Domtar Personal Care brand Bee Wellness Inc. Canadian Society of Nutrition Management Cardinal Health Canada (Futuremed) CJ Radio Community Services Benefits Trust (CSBT) Complete Purchasing Services Inc. Conexus Counselling

Long Term & Continuing Care Association of Manitoba

103-1483 Pembina Highway Winnipeg, Manitoba Phone: 855.477.9888

Fax: 888.820.1647 Email: [email protected]



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