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  • 7/31/2019 AdWords Fundamentals Event Presentation

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Engage@Google Event Series

    AdWords Fundamentals

    1

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    Agenda

    1

    2

    5

    6

    3

    Recap: The beginning

    Where Ads Show & How Ads Rank

    Better Bidding

    Optimising and Troubleshooting

    Managing Multiple Accounts

    4 Keywords & Ad Text

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    1. Recap: the beginning

    3

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    Google Search Makes Finding Information Simple

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    Googles Paid Search Offering: AdWords

    Side sponsored ads: Up to eight listings

    Sponsored Advertising LinksTop sponsored ads: Up to three listings

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    Google Value PropositionThe 3 Rs of Google AdWords

    Reach Real-time distribution at massive scale

    RelevanceYour ad is seen only by prospects who arelooking for what you have to offer

    ROIPay per click model ensure that you are payingfor qualified leads

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    REACH: Google Is in the ConnectionsBusiness

    Connect consumersto ALL the information

    they care about

    Connect marketersto ALL the customers

    they care about

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    RELEVANCE through Targeted Ads

    Targeted AdGood UserExperience

    HigherClickthrough

    Rate

    MoreQualified

    Leads

    IncreasedConversions

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    Region City Radius Set borders

    RELEVANCE: Sharpen Your Focus

    Country, Regional, and City-level Targeting

    Reach customers searching for results in geographic areas you choose

    Customised Targeting Reach customers searching for results in an area you defineLanguage Targeting

    Reach users searching in a specific language, wherever they are

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    ROI in Metrics and Reporting

    Return on Investment (ROI) is the value received from

    advertising in relation to the cost of advertising

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    2. Where Ads Show & How Ads Rank

    11

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    Everyone Wants to be in Position 1

    The position of each ad is determined using a ranking formula

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    Auction Basics (Rank = Max CPC x Quality Score)

    AdWords ads

    MAX

    CPC

    QualityScoreX

    Ad Rank is determined by an auctionof the ads relevance and the amount

    advertisers are willing to pay

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    Maximum CPC:

    e.g. If your Max CPC = $1.20, you will never

    pay more than $1.20 per click

    Max

    CPC

    YourMax CPCis the most you are willing to pay for aclick on your ad.

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    Quality Score: Made up of several factors

    The Auction Rewards Relevant and Targeted Ads byRelying on A Quality Score

    CTR:How many searchers are clicking on your ad?

    Quality

    Score

    Ad Text Relevance:How Relevant is your ad to the actual search keyword?

    Landing Page QualityDoes your landing page provide a good user experience?

    Relevant, Original, Transparent & Easy to navigate

    The higher your Quality Score,the lower the price you will pay per click.

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    Google Confidential and Proprietary

    An Auction Example

    Advertiser Quality Score Max CPC RankAd

    Position

    6 $2 12 1

    4 $2 8 2

    2 $3 6 3

    TheAdWords Discounteradjusts your actual CPC to the minimumamount needed to exceed the rank of the ad immediately below it.

    Step 1:

    Calculate

    Rank

    Step 2:

    Position

    Ads

    Joey

    Vinny

    Sam

    Notes: Actual CPC is always less than your Max CPCAn advertiser may appear above a competitor and pay less

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    Why do we have Quality Score?

    Google

    Users

    Advertisers

    A

    U

    G

    Quality Score is our way ofbalancing the interests of all parties in theonline advertising ecosystem.

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    1 Organize your account for maximum effectiveness

    2 Choose relevant keywords

    3 Create straightforward, targeted ads

    4 Point users to a landing page with relevant, original contentwith quick load times

    The best way to improve your Quality Score is tofocus on your key metrics

    How to Improve your Quality Score

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    Can I See Quality Score?

    Visible at the keyword level, mouse over Eligible

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    To Get to Position 1

    There is no guaranteed way to get your ad in position one for akeyword, because you are in a live auction

    Your ad is more likely to show in top positions if you have:

    A high Maximum CPC bid andA Great Quality Score

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    3. Better bidding

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    Bidding Tools: Ad Scheduling

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    Control days and times AdWords campaigns appear.Set different bid multipliers for different times of the day and the week upto 6 time periods.

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    Bidding Tools: Position Preference

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    Specify in which positions you'd like ads to appear

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    Bidding Tools: Conversion Optimizer

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    Uses your AdWords Conversion Tracking data to get you moreconversions at a lower cost.

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    Google Confidential and Proprietary

    Bidding Best Practices

    Many bidding options and tools are available, so keep in mindthe following best practices:

    Choose bidding strategy that fits your advertising goals New advertisers should consider using automatic CPC

    bidding for a few weeks

    Only use bidding tools if you have enough campaignperformance statistics

    Implement Conversion Tracking and measure your profitability Focus on keywords and placements with best results

    25

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    4. Keywords & Ad Text

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    Brainstorming keywords

    Keywords are the searches on Google you wish to have triggeryour ads.

    Start any new account by brainstorming as many keyword ideasas possible

    Use product spec sheets, marketing materials,different view points and theGoogle Keyword Tool to help you think.

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    The Google Keyword Tool

    Choose

    Country

    Enter yourkeyword

    ideas

    Get

    additional

    related

    keyword

    suggestions

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    Build Keywords Based on Goals

    Dreaming

    Planning

    Purchasing

    Purchase Funnel

    celebritymobile

    phones

    newmobile

    phoneshottestphone

    mobile phone comparisons

    iphone features

    iphone user reviews

    locate iphone dealer

    buy iphone

    order iphone

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    Buy Google gearGreat prices on GoogleMerchandise Shop now!

    www.googlestore.com

    Beach towelGoogle towelsGolf umbrella

    Google umbrellaGoogle golf kit

    Golf accessoriesBlue umbrella

    Travel mugFlask

    Google flaskAlarm clockAlarm clocks

    Google clockGoogle beach towelsBlue travel flask

    Lava lampGoogle lava lampsTravel alarm clock

    Red clockGolf umbrellas

    Usb stickUsb drive

    Google backpacksLaptop backpacks

    Laptop bag

    Google rucksacksLaptop caseGoogle pens

    Google pencilsMouse padMini mouse

    Usb extender

    Pen setsGoogle speakerVase speaker

    Small computer mouseGoogle mouseMemory stick

    Google office equipmentModem cord

    Cycling jerseyCycling top

    Google hoodyGoogle hoodie

    Grey hooded top

    Google hooded jumperHooded tops

    Cycling clothingGoogle clothingArm warmerGoogle tshirtGoogle t shirt

    Tracksuit bottomsJogging topBaseball capGoogle hatFleece vestWhite t shirtPolo shirts

    Next: Group Keywords but not like this

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    Group Keywords - Best

    Google Beach TowelGreat prices on GoogleBeach Towels Shop now!www.googlestore.com

    Beach towelGoogle towels

    Google Bike JerseyGreat prices on GoogleBike Shorts Shop now!www.googlestore.com

    Cycling jerseyCycling top

    Google USB StickGreat prices on GoogleUSB Sticks Shop now!www.googlestore.com

    Usb driveUsb sticks

    Google Golf UmbrellasGreat prices on GoogleGolf Umbrellas Shop now!www.googlestore.com

    Golf umbrella

    Google umbrellaGoogle golf kitGolf accessoriesBlue umbrella

    Google Laptop BackpacksGreat prices on GoogleLaptop Backpacks Shop now!www.googlestore.com

    Google backpacks

    Laptop backpacksLaptop bagGoogle rucksacksLaptop case

    Google HoodieGreat prices on StylishGoogle Hoodies Shop now!www.googlestore.com

    Google hoody

    Google hoodieGrey hooded topGoogle hooded jumperHooded tops

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    Google Confidential and Proprietary

    Which Keywords would you Add/Exclude?

    Product: Seller of Photo albums

    1. photo album2. free photo album3. online photo album4. buy photo album

    Add: 1, & 4Exclude: 2 & 3

    1. apartment london2. apartment london for sale3. london apartment hotels4. apartments for rent london

    Add: 1 & 2Exclude: 3 & 4

    Service:Apartments for sale in London

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    Keyword Matching Options

    MatchType

    How it must beentered in

    AdWords

    The ad willshow when

    The ad will show whena user types the

    following

    Broad Caribbean Cruise

    All words containing thisword or combination ofwords in any order is usedas the query

    Caribbean holiday Cruises

    Cruise holiday in theCaribbean

    Phrase Caribbean Cruise

    Keywords are typed in theexact order specified. Buthave other words beforeor after

    Cheap Caribbean Cruise

    Caribbean Cruise deals

    Luxury Caribbean Cruise

    [Exact] [Caribbean Cruise] Keywords must be only &exactly what the usertypes in

    Caribbean Cruise

    -Negative

    - Tom Ads will not appear whenthis search term is enteredin the query

    Ad will not show ifsomeone types:

    Tom Cruise

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Which match type should I use?

    Broad use in 99% of cases

    Phrase use where the meaning of the word changes depending

    on the word order, e.g. share market and marketshare

    [Exact] use to limit traffic on very popular keywords if your budget issmall, e.g. [ringtones], or for ROI reasons

    There is no need to enter keywords on all 3 match types!

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    General Rules on Keyword Selection

    What you dont need to consider What you need to bear in mind

    Keywords case (upper/lower)Upper and lower case variations are not

    counted as separate keywords

    hyphens (e.g. T-shirts) are just treatedas spaces

    Plurals may not be included inmatch types

    Replication of keywords will lead toself-competition

    Misspellings not included

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    ZEN & the Art of Writing AdWords Creative

    Good ads are vital to asuccessful campaignDont leave writing ads until thelast minute!

    The more information you getfrom the client, the better your

    ads will be

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    AdWords Text Ad Specs

    If you see a fifth line, this means this ad

    has been targeted to your local city orregion

    Headline: 25 characters Description line 1: 35 characters Description line 2: 35 characters Display URL: 35 characters Destination URL: 1024 characters.

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    5 tips for writing great ads

    A good ad creative:

    Is relevant to the keywords in that ad group

    Contains useful information about the business such as:- specific product or service information

    - benefits of the product or service- prices and promotions

    Has a call to action and complies with Google policies

    Tests multiple messages

    Links to the best possible landing page

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    Google Confidential and Proprietary

    1) Keywords in Ad Text

    Catch your customers eye by making sure your headlines

    match the keywords.

    Beauty Salon

    Posh Beauty Salon

    www.AcmeHair.com

    Highlighting, Extensions & MoreGet A Free Consultation Today!

    Relaxing Beauty Spa

    www.AcmeHair.com

    Hair Coloring, Conditioning With

    Experienced Stylists. Call Now!

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    Google Confidential and Proprietary

    Dynamic Keyword Insertion

    40

    Improve the CTR of your ads by making the ad text more relevant to

    the keyword.

    Keyword:flower delivery new york

    Ad Text:{keyword:flowers} flower delivery new york{Keyword:flowers} Flower delivery new york{KeyWord:flowers} FlowerDelivery NewYork

    {KeyWord: Buy Flowers}

    www.AcmeFlowers.com

    Valentines Day Roses & More.24/7 Speedy Delivery Available!

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    Google Confidential and Proprietary

    2) Differentiate Your Clients From Others

    Save 50% $10 Off Seasonal Sales

    Free Consultation Free Sample

    Posh Beauty Salon

    www.AcmeHair.com

    Highlighting, Extensions & More.Call & Get Free Beauty Guide!

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    3) Include a Call to Action

    Click Here Visit Us

    Avoid meaningless slogans and gimmicky language

    Posh Beauty Salon

    www.AcmeHair.com

    Highlighting, Extensions & MoreGet A Free Consultation Today!

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Use multiple ads to test messages

    4) Include Multiple Ads

    Corporate Notebooks

    www.AcmeTech.com

    Find Selection of Quality

    Laptops. Free Consultation!

    Corporate Notebooks

    www.AcmeTech.com

    Reliable Technology Customized

    and Delivered to Your Door!

    Corporate Notebooks

    www.AcmeTech.com

    24/7 Corporate CustomerSupport. Free Shipping!

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Optimise ad text for best performance

    Always have at least 3 ads to test different messages

    Select Optimise so that our systemwill show the ads that have a higherclick-through rate more often than theother ads in your Ad Group.

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    Google Confidential and Proprietary

    5) Drive Users to the Most Relevant Page

    Which landing page is being used? Does all traffic lead to the homepage?Are there specific pages that offer more information on the product/

    service?

    Test different ad text variations with different landing pages

    Search query: black suit

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    5. Optimising and Troubleshooting

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    Cant See Your Ad?

    Some campaign-related reasons why your ad may not show:

    Regional Targeting Language Targeting Daily Budget Met Daily Budget Low

    47

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    Google Confidential and Proprietary 48

    Use the Ads Diagnostic Tool within your account to find more aboutwhy the ad is not appearing.

    Cant See Ad: Ads Diagnostic Tool

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    What is AdWords Optimisation?

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    Optimisation means taking steps to get the results you want by improving the qualityand performance of your AdWords account.

    Clear AdvertisingGoals

    EffectiveAccountStructure

    Relevant,TargetedKeywords

    Clear &Compelling Ads

    Conversions

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Optimise account performance ongoing

    Delete or modify anything that is not performing:ads, keywords or even entire ad groups

    Expand on what is doing well:add more keywords and ads similar to the bestperformers

    Add new ad groups if the client has new products/services or seasonal events (e.g. Christmas)

    Raise CPC bids for keywords that need to be in highpositions

    If your Click through rate (CTR) is low, review yournegative keywords to ensure your ads are showing tothe most relevant audience possible

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    Google Confidential and Proprietary

    Tools for Optimizing Keywords

    Search-based Keyword Tool

    "Search terms" ReportTraffic Estimator

    Keyword Analysis Field

    52

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Tracking AdWords performance

    Customers who use performance tracking are happier and see

    more benefit in using AdWords

    Tracking means they can monitor their ROI and make changesto improve it

    Google has two free performance tracking tools:

    AdWords Conversion Tracking Google Analytics

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    Google Confidential and ProprietaryGoogle Confidential and Proprietary

    Track ROI and make smarter decisions, for free

    Learn more about Conversion Tracking: https://adwords.google.com/support/

    Easily set up tracking for sales,sign-ups, leads, page-views &more

    Identify the keywords that bringyou business

    Learn which keywords you wantto:

    Invest in (i.e. allocatebudget to)

    Bid more competitivelyon

    Delete/pause

    Conversion Tracking

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    Automatic Bidding

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    Automatic bidding:

    Dynamically adjustsbids on your behalfTries to get you themost possible clicks foryour budget

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    Ad Preview Tool

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    Approximate a Google search page without accruing statistics for your ads.

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    Ads Diagnostic Tool

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    Reports whether an ad is appearing on the first page of Google search results Identifies why a particular ad or group of ads may not be showing Determines why a particular keyword may not be triggering ads to appear Provides recommendations for increasing ad rank or ad display

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    6. Managing Multiple Accounts

    58

    U MCC f M lti l A t M t

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    Google Confidential and Proprietary

    Use an MCC for Multiple Account Management

    MCCs are like umbrella accounts. You can use them to track all of

    your advertisers activity, and use just one login.

    59

    MCC

    Acc 1 Acc 2 Acc 3

    MCCs allow you to:

    Track your advertisers activityAccess all accounts with onelogin

    Set access permission forother users

    Li ki d U li ki A t i MCC

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    Linking and Unlinking Accounts in MCC

    60

    Link existing account to MCC using account's customer ID

    Unlink account from MCC on "Access" section of My Account tab

    A t S tti A t Al t &

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    Account Settings: Account Alerts &Notifications

    Account alerts help you stay on top of your account

    61

    Receive account alerts and notifications about:

    Billing issues Disapproved ads Customised help and performance suggestionsSet up custom alerts in your Campaigns tab to monitor additional metrics like:

    Daily spend

    Increase in impressions Decrease in clickthrough rate

    MCC Al t O i

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    MCC Alerts Overview

    MCC alerts notify you of issues with accounts you manage.