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Admin/User Manualwww.smslauncher.com

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THIS MANUAL IS DEVIDED INTO THREE PARTS:

1. THE MEMBER CONTROL PANEL2. THE ADMIN CONROL PANEL3. THE CONTENT MANAGEMENT PANEL

THE MEMBER CONTROL PANEL is visible to both you and the users on your SMS platform. It shows the users how to send SMS and how to manage their entire accounts. The admin also has access to the MEMBER CONTROL PANEL and can perform all the member’s functions like sending SMS.

THE ADMIN CONTROL PANEL is visible only to the admin. The admin just like the members is required to logs in from the front interface. The admin has access to many of the useful admin features including the ability to determine the price of SMS units on his/her platform.

THE CONTENT MANAGEMENT PANEL is only used by the admin to manage the contentsof his/her website. The admin is able to add new contents or change the existing contents on the website like contact information, account information, etc.

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THE MEMBER CONTROL PANELThis is the page that displays the entire Menu available for the members to manage their account. This page is available to all registered members (including the admin).

A represents the members SMS account balance

B represents member’s free SMS units awarded daily by the admin

1. Compose SMS Menu

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This is the page where instant and scheduled messages are composed.The necessary parameters for sending messages on this page are: SenderID (Eleven characters at the maximum), Destination Numbers and thecontent of the messagesThere are other functions available on the Compose SMS page

a. Upload Phone Nos: You can use this option to add recipient’s phonenumbers instead of typing in the destination box. These numbers wouldhave been typed and saved in a text file (notepad).

b. Send to phonebook groups: use this option to pick recipients numberfrom the ones you have previously saved in your phonebook on theportal.

c. Save copy as Draft: Use this to save a copy of the message as draft>Just enter a title for the draft message.

d. Save to Phonebook: If the recipients are manually typed/copied into therecipient’s box, you can save a copy of the recipients to your phonebook. Just enter the name of the group.

2. Transaction History

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This menu displays all the transactions the member has carried out in hisaccount. The details include the date, time, balance before and after thetransaction, status of the transaction and the cost.

3. Compose Multiple SMS

Use this menu to send different messages to different recipients at onceby uploading the message and recipient list in csv or text format. The rightformat is shown on the “how to export excel sheet to CSV” tab.

4. Transfer SMS Units

Use this option to transfer SMS units to other members

5. Phone Book

This menu is used to manage the phone book record in one’s account. Thephone book is used to save numbers just like the phone book on the GSM phones.On this menu, you can create a phonebook group. You can also edit theGroup that has been created. Moreover, you can add phone numbers tothe groups that has been created. These numbers can be added in batchesby uploading from a text file (notepad) or they can add them one by one.

6. Vouchers

Vouchers are used to credit members account. A member can purchase SMS vouchers from the admin or designated sales point and use the same voucher to credit his account.

7. Debt Profile

This menu displays the debt record of the member and the status. Debts are incurred whenever the admin credits a member when the payment is not confirmed. The admin on

the credit page will set the transaction as debt. When payment isconfirmed, the status of the payment will be modified from ‘unpaid’ to‘paid ‘.

8. Message History

This menu displays the records of previously sent messages. Part of thedetails displayed are: the sender ID, the recipients, status of the message(sent or pending), the total units charged for the message, scheduled date(if message was scheduled) and the delivery date.User scan resend, or forward the messages from this page.

9. Order Phone Numbers

Phone numbers can be purchased on the portal (if admin enables thisoption). This menu displays the different numbers demography that areavailable and the prices set for them by the admin. The rates for thenumbers when purchased will be taken from the member’s sms units

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10. Draft Messages

This menu displays the messages that have been saved as draftmessages in the member’s account.

11. Chat History

Chat history is used to display all previous SMS messages you have sent to a particular phone number.

12. Shop

This menu if enabled by the admin, will display all the products that areavailable for sale on the platform. These products can be ebooks, rechargecards, vouchers, etc. members will be able to purchase this product fromthe shop menu with their ATM card if the online payment option is enabledby the admin.

13. Buy SMS

Use this page to order and purchase SMS units. There are three optionsavailable on the page

a. Buy with ATM credit/debit cards. This option will be available if theonline payment option is enabled by the admin. Members can purchaseSMS units with their ATM cards and their account will be creditedinstantly as soon as the payment is completed.

b. With SMS voucher. Use vouchers generated by the admin to credit usersaccount.

c. With bank payment. Users can place order here after making a bankdeposit for their account to be credited.

14. Personal Settings

Here Members can edit their personal settings. The settings include default sender ID, signature, notification alerts.

15. Webview

Webview is an option that allows you to send SMS on your website or desktop without having to write any code or enter your password.

16. Audit TrailThis displays the records of the users activities on his account.

THE ADMIN CONTROL PANELThe Admin control menu is only accessible to the administrator

of the portal. Admin Control Panel displays all the menu the

admin uses to manage the website.

1. Settings

This is the page where configuration settings for the SMS portal is managed. The configuration settings are categorised into tabs

a. Website

i. Timezone/Timezone offset: indicates the time zone for the portalii. Default Decimal Places: specifies the decimal places for values on

the portal

iii. Default Role for New Members: this indicates the role that will beautomatically assigned to the new members as soon as theaccount is created.

iv. Datagrid Page Size: indicates the maximum numbers of recordsto be displayed per page. The other records will spill to otherpages.

v. Enable Notification Popup: Use this to enable/disable notificationpopup on the portal.

vi. Currency: The currency used on the portal

vii. Date/Time Display Format: Specifies the format for date and timedisplay on the portal

b. Database Auto-Backup

This is used to configure auto backup for the portal. The backup filescan be sent to a specified email or an FTP account. Also the interval(hours) for the backup can be specified here.

c. Messaging

This is used to specify the settings for the system generated messages.These system generated messages are sent to users whenever theycarry out related operations on the portal. The settings include theSender ID for the system messages, the country code and the adminphone number

d. registration Settings

This setting is used to control the system behaviour when new users are created.

i. Free SMS units for new members indicate the free SMS units tobe given to members whenever they register.

ii. Percent/ Free units on First Purchase: The admin can decide togive free sms to members on their first purchase. These could becalculated in terms of a certain percentage of the purchasedunits or a fixed value.

iii. Daily free SMS: Admin can decide to give daily free SMS units tomembers

iv. Advert appended to Daily Free SMS: This will be appended tomessages sent with the awarded free SMS units

e. SPC Notification settings

This is used to manage the automatic notifications sent to users on the portal.

f. SPC Gateway/API settings

This section takes care of the portal connections and interaction with other portals. The default API section is used to specify the API to be used for the website.

Your SMS API (Your SMS API: give to your resellers) to be given to anyportal/application which needs a remote connection to your portal. TheAPI is in two formats; one for the SPC version 4 and the one for theprevious version SPC 3.

g. SPC Filtering

This section is used to set up message filtering for the portal. Thisprevents SPAM messages from been sent on the portal. Sender IDs,countries and some words can be blocked. Also, you can specifymessage to be used as replacement for the blocked sender ID orwords.

h. Prices, Payment Gateway/ Numbers

i. SPC Additional Settings

You can modify additional settings on the portal1. Registration from Mobile APP: allows users to register from the mobile

app.

2. User Group for Mobile Registration: The user group users whoregisters on the mobile app will be automatically assigned to.

3. Phone Numbers Sales: Use to enable sales of phone numbers on theportal.

4. Sold phone Numbers: You can hide phone numbers that arepurchased by users. When the numbers are hidden, members willstill be able to send messages to them.

5. Enable Webshop Page: This enables the shop menu in the membercontrol panel.

6. Enable Daily SMS Reports: when enabled, daily SMS summary reportwill be sent to members. The report will contain the summary of allthe SMS sent daily.

7. Member Message History: Use this to control the display of therecipients on the member’s message history page.

2. Manage Members

Here you can manage the member’s record on the portal

3. Credit Members

4. Transaction History

This menu displays the records of all transactions on the portal. Also, pending transactions can be approved here.

5. Draft Messages

See records of all draft messages in the members account on the portal.

6. Vouchers

7.Phone BookUse this menu to view the phone book records of all members on the portal

8.Message HistoryAccess the records of the send and pending messages on the portal

9. Debt Profile

Manage the debt profile of members. You can change the status of the

debt profile record.

10. Price Models

Use this menu to specify the pricing for the sales of SMS units. Thesettings here is used by the cost calculator on the buy SMS platform,therefore, it should be the same as the one on the pricing page on yourportal.

11. Phone Numbers Sales

12. Member Statistics

13. Message Summary

14.Bonus for Members/ Periodic Bonuses

The menu is used to award bonuses to members. The bonuses can beperiodic or restricted to some categories of members.

15.VoguePay Merchant IDs

Use the menu to manage the VoguePay merchant IDs for online paymentprocessing on your portal. For users to buy items on the shop menu andalso use the ATM card option on the buy SMS page, the VoguePayMerchant IDs need to be set up.

16. System Tools

a. New Alert for Members: this is used to setup pop up notification formembers. The notification pops up as soon as the members logs in totheir account.

b. Clear All Pending Messages: Use this menu to clear previousnotification. Especially if the notifications have expired

c. Clear All Special Costs: Clear special costs that has been set up previouslyd. Clear All Special API: clear special API assigned to members

e. Delete All Pending Transactions: Use this menu to delete all thetransactions whose status is pending.

f. Delete Draft Message: use the menu to clear all draft messages in themembers account

g. Delete All Pending Alerts: All pending alerts set up for users will be cleared.

h. Delete All Used Vouchers: Use the menu to delete all vouchers that hasbeen used from the database.

17. WebShop

Webshop is used to setup the digital products to be sold on the portal. Thisis where the products users access on the Shop menu is set up

18. WebShop Pins

The WebShop Pin menu is used to generate/upload vouchers and pins for products that require pins.

19. Page Menus

Use this menu to edit the icons and the title for the menus shown on the member’s and admin control panel

20.Audit TrailAudit Trail keeps records of the activities of every users on the portal

CONTENT MANAGEMENT PANEL

The Content Management Panel gives you access to the backend of your website where you are able to change all the contents on your website. To change/manage the contents on your website such as the contact information and bank account information, simply go to www.yourwebsite.com.ng/administrator. Please replace yourwebsite.com.ng with your own website. Once you do that, the loginpage as shown below will display.

Once the login page appears, login using the username and the password that we have provided to you via email after the setting up of your website. If you are successfully logged in, the page below will show.

a. Changing/Editing the contents: To change the contents on your website such as the contact information, bank account information and the about us information, hover your mouse on Contents and then click on Article Manager.

One the page is open , you are able to see all the pages on your website [Home page, about us, contact us, etc].

Click on the page that you wish to edit . Once the page is open, scroll down and make all the changes that you want in the content box. After making the changes, click on the Save & close button found on the top right corner as shown below.

After saving the changes, refresh your website to see the changes made.