adding product via support tab

Adding a product using support tab

In this module we will discuss :-

1. How to add product via support tab ?

How to add new product through support tab ?

Overview of the process:

Download the template sheet of your

product category

Fill in the template sheet with appropriate

information and save it

Upload the template sheet in support

tab and submit

By following these simple steps, you can add your products via seller support tab

Click on Seller Support

tab


1.1

Click on Catalogue tab


2.

15

Click on Add New

Products

Click on “submit via

excel sheet (upload

time 5-7 days )”


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4.

3.

Click on Template

download page


5

5.

Here we have taken an example of Books-Media-Stationery

Click on books media

stationery


6.

6

Click on stationery

template.xlsx


7.

7

Click on Download tab

• Template sheet will get

downloaded on your

system and you have to

open this sheet


8 8.

Comprehending rows

will help you with the

guidelines

Here you can select the

appropriate sheet and

fill it


9

10

9.

10.

Click on pens


11

11.

Fill in all the mandatory

details


12

12.

Note- Fill all the details carefully. The product images should have the resolution of 500*500 pixels.

These are the optional

fields , if incase you are

aware of these details

do fill it , this will help a

buyer to understand

your product better.


13

13.

Save the file which you

have filled on your

desktop


14

14.

Click on Catalogue tab

in support tab


15.

15

Click on add new

products

Click on submit via

excel sheet (upload time

5-7 days )


1617

16.

17.

Fill in all the mandatory

details

Upload the saved file in

Upload Attachment

Click on submit ticket


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20

19

18.

19.

20.

Note- After submission, you will get ticket number through which you can check the status of this ticket from

Ticket history tab

Thanks everyone!For any query please raise a ticket on support

adding product via support tab

Business