TOYOTA KIRLOSKAR MOTOR

UNDER THE GUIDENCE OF :Prof. ANIL V TUMBAL

Name USN Roll No

Ashrita A Pawadi 2BV13AU014 13

Kartik J Uttarkar 2BV13AU024 23

Santhosh H T 2BV13AU048 44

Santosh A Muniyappanavar 2BV13AU049 45

Vinit D Kshatri 2BV13AU064 58

• Introduction• Overview • History • Founder and CEO • Company profile• Growth of the organization• Competition information• Toyota Q – service• Future plan

CONTENTS

• Toyota Kirloskar Motor Pvt Ltd is a subsidiary of Toyota Motor Corporation of Japan (with Kirloskar Group as a minority owner), for the manufacture and sales of Toyota cars In India.

• It is currently the 4th largest car maker in India after Maruti Suzuki,Hyundai, and Mahindra.

• TKM was founded on 6th october 1997.

• TKM’s current plant in Bidadi ,Karnataka

INTRODUCTION (INDIA)

• Toyota is 3rd largest automotive manufacturer.• Toyota Motor Corporation is headquartered in Toyota City, Aichi.• Toyota has annual sales of $120 Billion.• Produces ~5.5 million vehicles per year.• From 56 manufacturing plants across

6 continents.• Employs ~200,000 people.• Ranked 6th in fortune Global 500 list.

Headquarter of Toyota City, Aichi-Japan

INTRODUCTION(Globally)

• Sakichi Toyoda was born in the year 1867.

• In 1890’s sakichi Toyoda invents the wooden Toyoda handloom.

• The first production model of Toyota in 1936

HISTORY

• Founder: kiichiro toyoda

• CEO : Akio toyoda

• MD: Hiroshi nakagawa

FOUNDER AND CEO

• The Toyota Motor Company was awarded its first Japanese Quality Control Award at the start 1980s and began participating in a wide variety of Motorsports.

• In 1982, the Toyota Motor Company and Toyota Motor Sales merged into one company, the Toyota Motor Corporation.

• In the 1990s Toyota began to branch out from producing mostly compact cars by adding many larger and more luxurious vehicles.

OVERVIEW

• In 2002, entry in the Formula 1 circuit.

• In addition to manufacturing automobiles, Toyota provides financial services through its division Toyota Financial Services and also creates robots.

OVERVIEW

• “TOTAL CUSTOMER SATISFACTION IS OUR MISSION”

TO ACHIVE THIS WE WILL ALWAYS STRIVE TO IMPROVE PROCESSING CONTINUOUSLY AND DELIVER QUALITY SERVICE AS PER CUSTOMER NEEDS AND THUS BUILD “CUSTOMER FOR LIFE”

MISSION STATEMENT

TOYOTA CAR MODELS

COMPANY PROFILE(OVERVIEW)

COMPANY PROFILE(FIGURES)

COMPANY PROFILEVehicle Production, Sales and Exports by Region

SALES BY REGION

(1 unit = 1,000 vehicles)

COMPANY PROFILE

Exports from Japan by region

(1 unit = 1,000 vehicles)

Non-automotive Business

GROWTH OF THE COMPANY

HOUSING

Incorporating know-how and technology from the Toyota Group, Toyota Home offers three structures to meet different customer needs.

FINANCIAL SERVICES

Toyota Financial Services provides financial services primarily for vehicle purchases and leasing in more than 30 countries and regions worldwide.

With web-based vehicle information networks, onboard terminals and telematics, e-TOYOTA is finding ways to integrate IT systems and automobiles.

E - TOYOTA BUSINESS

MARINE

From land to sea, Toyota is expanding into the marine business with eco-friendly pleasure craft and marine engines.

GROWTH OF THE COMPANY

• MAJOR COMPETATORS

COMPETATION INFORMATION

FORD

An American Multinational. Head office at Dearborn, Michigan.(USA) Incorporated on June 16, 1903.

Major Products : Ford Fiesta Ford Mustang Ford Explorer Ford Mondeo 18

COMPETATION INFORMATION

Volkswagen A German Multinational Co. Incorporated in 1937. Head Office at Wolfsburg, Germany.

Major Products : Passat Jetta Taureg

19

COMPETATION INFORMATION

HONDA A Japanese Multinational Co. Incorporated on 24 September 1948. Headquarters at Minato, Tokyo (Japan)

Major Products : Civic Accord CRV

20

COMPETATION INFORMATION

GENERAL MOTORS An American automobile co. Incorporated in 1908. Head office at Detroit, Michigan (USA) Popular Brands : Chevrolet, Holden

Major Products : Aveo Optra Commbador 21

COMPETATION INFORMATION

• SUV’s

• LUXIRIOUS CARS

• SEDAN

MAJOR SECTIONS

TOYOTA 4RUNNER ($27500) vs

FORD EXPLORER ($29280)

DISPLACEMENT 4Runner has a engine displacement of 4.0 ltr i.e 4000cc engine in

comparison to the engine displacement of Explorer which has a 3.8 ltr

TORQUE 4Runner produces a great torque of 278 lb.-ft.@ 4400 rpm which is

much more than torque of Explorer which produce 254 lb.-ft.@ 3,700 rpm

SUV’s

TOYOTA CAMRY ($19720) vs HONDA ACCORD ($21180)

STEERING Camry includes Hybrid steering with a feature of EPS (Electric

Power Steering) and rack-and-pinion with electric power assist while Accord has only power steering with cruise control

SAFETY Camry has a special feature of Vehicle Stability Control (VSC) with

off switch + Traction Control which helps in providing more safety as compared to Accord’s VSA control

LUXIRIOUS CARS

TOYOTA PRIUS ($21800) vs

FORD MUSTANG ($22145)

TRANSMISSION Prius has latest ECVT transmission (Electronically controlled

continuously variable transmission) which is more advanced than Automatic transmission of Mustang

EMISSIONS Prius is Advanced Technology Partial Zero Emission Vehicle (AT-

PZEV) which is not a feature of Mustang

LUXIRIOUS CARS

TOYOTA COROLLA ($15459) vs

VOLKSWAGEN JETTA ($17735)

ENGINE Toyota Corolla has VVti engine which give more torque as compared

to other sadans. It gives a fabulas hourse power of 158 in comparison to 138 of volkswagen jetta

PERFORMANCE Corolla is fastest in its section. It accelerate from 0-60m/h in just 8.0

secs as compared to volkswagen jetta in 8.5 secs

SEDAN

TOYOTA Q - SERVICE

• Toyota offers Q – service experience, giving the assurance of all the toyota genuine parts for the joyful ownership experience.•Toyota’s Q service is a completely standardized service process and quickly respond to all costumer needs.•Toyota’s Q – service process follows a series of steps which ensures quality service with utmost convenience to our customers.

The technicians are all recruited recruited from the best technical institutes supported by toyota, are constantly groomed through toyota global training system and are equipped to use high tech tools and equipment.

A QUALITY VEHICLE DESERVES A QUALITY SERVICE

•Each toyota genuine part comes guaranteed to provide superior quality, durability and reliability • Toyota provides 3 year warranty, 8 years road side assistance, 250+ dealer network and 24*7 call center at your assistance we take the stress out of this maintainence also.

• Toyota-Kirloskar Motor India and Mercedes-Benz are budgeting financial support for their dealers and their staffs in Delhi and it's satellite cities. They are also working on diversifying the jobs of the existing staffs of these regions so that they are not affected much by the diesel ban.

• For the record, Toyota-Kirloskar has 10 dealer outlets in the Delhi-NCR region (same number as Mercedes-Benz), which contributes to over 14% to the company's overall sales in the Indian market.

• The diesel ban in the Delhi-NCR region has resulted in the production loss of around 11,000 vehicles in the auto industry, which has affected about 5,000 jobs, according to SIAM.

TOYOTA’S FUTURE PLANS FOR INDIA

THANK YOU