about the presenters - lean construction institute annual ... gemba training.pdf · about the...

© LEAN CONSTRUCTION INSTITUTE

G E M B A W A L K S F O R C O N S T R U C T I O N

About the Presenters

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Dave Olson:

Co-President of W.B. Olson, Inc.

Chicago GC/CM

39 Years Experience

Completed First True IPD in Chicago

LCI Chicago CoP Core Team

Lean Evangelist

Active Jock

Proud Parent and Husband

Rich Seiler:

Lean Coach

Adjunct Instructor NU

Founder & Chairman LCI Chicago

Six Sigma Green Belt

Improved Instructor LCI

Certified Instructor AGC

Old Jock

Family man



October 2017


LCI Education

& Training

Gemba Walks for ConstructionRich Seller, Dave Olson



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3 Session Objectives

01.

02.

03.

GEMBA

WALK

OBSERVE

ENGAGE

IMPROVE

Learn new ways to see work

Watch ways to engage workers

Get out of the office and into

action



4

Do You See The Arrow?



5

Farming is easy when the plow

is your pencil and you’re a

thousand miles from the field.

– Dwight D. Eisenhower



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Where value is created

Where waste is detected

Where standards are improved

What Is Gemba?



7

Walk your value streams and

talk to the value creators to

truly understand

What is a Gemba Walk?



Now Watching:

How To Do the Gemba Walk



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10

A sequence of interdependent

activities to design and build

What is a Value Stream?



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• Transforming work in a manner in

which the customer is willing to pay

What is Value?

VALUE-ADDED

NON-VALUE-ADDED



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Designers Builders Sellers

Who Creates Value?



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Purpose Process People

Do people understand their work? Are work activities aligned? Increase trust

Are they improving their value stream Are hand-offs reliable and efficient? Improve training and learning

Learn what actions are necessary? Does work flow? Are we using pull? Ask questions. Inspire suggestions

Evaluate work standards How’s progress tracking?Create a safe, sharing environment

Is the jobsite is organized - using 5S Are materials sequenced JIT? Solve root problems continuously

Look for waste Does work variate from standards?

Respect and challenge people

Uncover chances for improvement Do we need new standards?Raise accountability

3 Ps of Gemba



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3 Steps for Gemba Walk

Define The Purpose Do the Walk Debrief the Walk



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•Look at hand-off points and

discuss COS

•Find waste

•Evaluate resources

The Purposes (Examples)



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Wastes in the Value Stream



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Resources: Constraints:

Are These Resources or Constraints?



Now Watching:

Where’s Waste-o



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20

•What do you see

•What do you say

•What do you improve

The Walk



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• What are you doing today?

• Why are you doing this today?

• How’s it going?

• How do you know if you’re doing it well?

• How will you know it’s a been a successful day?

• What are your constraints?

• If you run into issues, who helps you solve them?

• Do you have all the resources that you need?

• Who follows you? What do they need from you?

• Do you have any ideas to improve the work?

• What would you ask?

Questions Help You Understand and Influence

If you do not know how to

ask the right question, you

discover nothing.

– W. Edwards Deming



• Was there good work flow?

• If so, why?

• If not, why?

• Did the workers understanding

the plan?

• What will we fix

Debrief



23

Now Watching:

Gemba Walk (Talk) In Detail



25

Bridge Gaps Horizontally Across Internal and External Silo’s

Owners/User Designers Constructors Trades

Walks Unify People and Teams Horizontally



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Value Creator$:

Servant Leaders

Servant Leaders

V

E

R

T

I

C

A

L

G

A

P

S



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• Where the value is created

• Understand, influence, and connect people on processes

• Value is what the customer is willing to pay for

• Designer, builders and seller create value

• A value stream is a sequence of interdependent activities

• Can’t lead from your office

• It’s the CHECK part of PDCA

Gemba Walk Recap



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Now Watching:

Gemba for Pre-Construction



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Question and Discussion

about the presenters - lean construction institute annual ... gemba training.pdf · about the...

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