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Slide 1

CALLBOX SALES AND MARKETING SOLUTIONS

for medium-sized and large enterprises

through

DirectMarketing

Sales Force Management

WebMarketing

DatabaseServices

AWARDS

Top Outsourcer Awards (Contact Center World)

Top Outsourcer of the Year

1st in Percentage Growth of Sales Revenue

2nd in Number of Business-to-Business Agents

Top 50 Teleservices Agencies Ranking(Customer Interaction Solutions Magazine)

12th in the US Market

10th in the International Market

Based on the number of billable teleservices minutes completed in the past year

OUR SERVICES

Web Design

Search Engine Optimization (SEO)

Social Media Marketing

Appointment Setting / Lead Generation

Event Telemarketing

Telephone Survey

CREATE sales opportunities

With

TELEMARKETING

Our Services

CAPTURE more leads online

With

WEB MARKETING

Targeted Call Lists

List Management (Data Validation, Data Cleansing, Database/Client Profiling)

CONTACT decision makers

With

SALES LISTS

THE LEAD GENERATION CAMPAIGN:
HOW IT WORKS

The Lead Generation Campaign

8

Notice ofAward of ContractCalling can begin within 2 weeks.

1

Kick-Off MeetingWithin a Week of Award

2

Call Script DevelopmentDay after Kick-off

3

Product TrainingDay after Script Approval

4

Release of DatabaseWithin 3 Days of Kick-Off

5

Start of Calling CampaignWithin 7 Days of Database Approval

6

Weekly Campaign ReportingPipelineCRM, Campaign Status

7

End-of-Month Campaign Summary ReportingWithin 3 Days

THE CALL CAMPAIGN FLOW

The Call Campaign Flow

Lead Identification / Appointment Setting

Agent reviews Client's calendar prior to setting appointments.

Lead Qualification

Quality Analyst listens to call recording.

Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

START of Call Campaign

Send to Quality Analyst

Agent tags success calls as For Lead Qualification" in the PipelineCRM.

Lead Registration

Leads/appointments approved by the QA appear in the PipelineCRM and on the Clients calendar.

Email Delivery/Web Pick-up

PipelineCRM sends notification email to the Client. Client follows email link to view qualified leads and appointments scheduled.

WEB MARKETING SERVICES

Website Design and Search Engine Optimization

Website Analysis

Keyword Research

Content Writing

On-Page Optimization

Offsite Optimization

Social Media Marketing

OUR APAC DATA WAREHOUSE

The Callbox Data Warehouse

Profiled by Country APAC Region

Over 1 Million Records

The Callbox Data Warehouse

Profiled by SIC Category APAC Region

Over 1 Million Records

1.04%

7.64%

13.07%

4.66%

15.00%

11.82%

9.99%

34.48%

0.57%

0.15%

1.57%

The Callbox Data Warehouse

Profiled by Annual Sales Range APAC Region

Over 1 Million Records

LIST MANAGEMENT SERVICES

List Management Services

Database Validation/Verification

Data Cleansing/Scrubbing

Database/Customer Profiling

Targeted Call List Creation

PipelineCRM

Real time reporting

Private log-ins for each sales professional

Event calendar

Searchable contact history

Managers can drill down to view any sales professional dashboard and regional real time campaign results

Flexible results for both sales force and managers

Alarms

No "vendor lock."

Export your data at any time for local integration

INDUSTRIES WE SERVE

Industries We Serve

Software Products

IT Products and Services

Advertising Services

Financial Services

Merchant Services

Education and Training

Healthcare

Commercial Cleaning

Other Industries

Logistics, Real Estate, Travel, etc.

MAJOR CLIENTS

Major Clients

Over 6,000 companies served around the world

WHAT YOU GET PER SEAT

Campaign Specialist

Research and Data Analyst

Primary Agent

On-Call Back-up Agent

Quality Analyst

8 hours a day, 5 days a week, 22 business days

Minimum Daily Call Volume: 150 Calls (3,300 calls per month)

Script Development

Database of company records, based on your specifications for:

- location- target industries- company size

Access to PipelineCRM

WHAT YOU GET PER SEAT

Contact Us

USA+1 888.810.7464UK+44 203.002.5986Australia+61 2.9037.2248New Zealand+64 9.9143122Singapore+65 6248.5023Malaysia+60 3.4264.6400Hong Kong+852 3.6786708

[email protected]@callboxinc.com

www.CallboxInc.com

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.

Copyright 2010 Callbox. All rights reserved.