a summer project
TRANSCRIPT
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A
Summer Internship Project Report On
Customers Perception Towards Choosing A News Paper As Medium Of
Advertisement
Submitted To_
Punjab Institute Of Management & Technology
Mandi Gobindgarh (Punjab)
In Partial Fulfilment for the Award of Degree ofMASTER OF
BUSSINESS ADMNISTRATION
Under guidance of: Ms. Anupam Sharma
Submitted By: Mr. Amrendra Kumar
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DECLERATION
I Amrendra Kumar do hereby declare that the project report
entitled Customers perception towards choosing a
news paper as medium of advertisement being
submitted to PUNJAB INSTITUTE OF MANAGEMENT &
TECHNOLOGY Is my own piece of work and it has not
been submitted to any other institute or published at any time
before.
(Amrendra Kumar)
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ACKNOWLEDGEMENT
In the present world of competition and success, training is like a bridge
between theoretical and practical working; willingly I prepared this particular
Project. First of all I would like to thank My parents, who is the one who has
always guided me to work on the right path of my life.
I would like to thankMr.Amit Sharma (DGM, Sales) for granting me
permission to undertake the training in their esteemed organization. I also
thank to Mr. Sumit Gupta of Hindustan Times for his time-to-time guidance
and support in completing the project. I also thank the other staff of
Hindustan Times, Mohali who devoted their valuable time by helping me to
complete my project.
I express my sincere thanks to Ms. Anupam Sharma (Faculty Guide) for
the valuable suggestion and making this project a real successful.
Last but not least, my sincere thanks to Friends who directly or indirectly
helped me to bring this project into the final shape.
Amrendra Kumar
Date:-
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Executive Summary
The good, old Newspaper is certainly the oldest -- and is still the largest -- of
the major advertising mediums and it still plays and integral role in the media
buyer's ad planning. Newspapers were an important and respected advertising
medium long before their competitors were even thought of. It's this wide
coverage of local markets that is the Newspaper's greatest strength.
Industry giants, as well as the local convenience stores, use newspapers to
advertise. Every community has its own newspaper. There are over 5000
paid-circulation daily newspapers in India and several thousand additional
local weekly papers as well. Every advertising medium has characteristics
that give it natural advantages and limitations. As you scan your local
Newspaper, you will notice a number of businesses that advertise on a
regular basis. Observe who they are, and how they advertise their products
and services. More than likely, if the advertisements are repeated, the ads are
working. Consider this media if you are selling to a general market, because
newspapers are generally bought by all Segments of the population.
According to the recent survey every Indian loves to read a newspaper and
seeing Indias population we can say that newspaper advertising in India is
the most lucrative option. This means at one go you can easily showcase your
company and products to the entire India. The biggest advantage of
newspaper advertising in India is that there are various newspapers in various
languages. This means you can easily saturate your target audience and can
advertise according to that. By doing this you can easily reach and target
your audience, moreover it is also the sure shot way to disseminate your
message. It has been seen that majority big companies prefer to propagate
their message via newspaper advertising in India as it is not only cheap but
also very successful. While Newspapers lack the intrusiveness of radio and
television, Newspapers are still an effective advertising medium.
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They do an excellent job of reaching established customers, and therefore,
are an excellent base for retail advertising. Your business's success dependson its ability to bring in "New Customers". Therefore, Newspapers should
not be considered as your only source for advertising in this modern,
competitive business environment. But...Newspaper is going to be a part of
your advertising media plans!
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Contents
Declaration
Acknowledgement
Executive Summary
CHAPTER 1 INTRODUCTION TO TOPIC 09-11
CHAPTER 2 OBJECTIVE OF THE STUDY 12
CHAPTER 3 LITERATURE REVIEW 13-20
CHAPTER 4 RESEARCH METHODOLOGY 21-25
Type of the research
Sample design
Sample area
Sample unit
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Size of sample
Sources of data collection
Survey method
Limitations of the study
Newspaper Advertising - Advantages & Disadvantages
CHAPTER 5 INTRODUCTION TO INDUSTRY 26-31
Major Players in the Region
Tribune
CHAPTER 6 INTRODUCTION TO COMPANY 32-50
Management Team of the company
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BOD of the company
Vision & Mission
Highlights of company
Products
Mohali Live
CHAPTER 7 DATA ANALYSIS & DATA
INTERPRETATION 51-57
Data analysis
Data interpretation
CHAPTER 8 FINDINGS & RECOMMANDATION 58-59
CHAPTER 9 CONLUSION 60
REFERENCES 61-62
ANNEXURE 63-64
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Introduction
This project report is all about the customers perception towards choosing a
Newspaper as a medium of advertising and the scope of hyper-localnewspaper in print media at Mohali region. Newspaper is the biggest and best
medium to know whats happening around you. Every morning everyone
wants to read a newspaper so that they can kick start their day. Being the
biggest and popular medium, it is also the best source of advertising. Since
post independence newspaper advertising in India has flourished.
Nowadays there is a stiff competition in this field as there are various
newspapers available in Indian market. Majority newspapers are of bigbrands and it means more newspaper advertising opportunities. Newspaper
advertising in India is the best way to get maximum exposure. Herein by a
simple advertisement you can capture maximum Indian market and reach
large population.
The biggest advantage of newspaper advertising in India is that there
are various newspapers in various languages. This means you can easily
saturate your target audience and can advertise according to that. By doingthis you can easily reach and target your audience.
It has been seen that majority big companies prefer to propagate their
message via newspaper advertising in India as it is not only cheap but also
very successful. If you are new to this world and dont know where to begin
with then Pitch on Net is the best place. Pitch on Net is one of the biggest
providers of Indian English newspaper, marketing public relations and Indian
advertising agency. It is the one stop shop for all your advertising andmarketing needs. Being Indias one of the biggest advertising agencies, Pitch
on Net surely knows the ways to cater your needs and requirements.
Thus it wont be wrong to say if you want to outshine your competitors then
taking help of Pitch on Net is the best way. To provide you more guidance
Pitch on Net also carries an articles section, wherein you can find various
write-ups written by expert market analysts. Browsing them will surely show
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you the way and you can take full advantage of newspaper advertising in
India.
In an era where knowledge and facts are the tools for economic, political and
cultural exchange, presence of the strong and constructive media in a countryis important for catering to the diverse needs of individuals, society as a
whole, small and large business and production houses, various research
organizations, private sectors as well as the public sectors. Media is a
conscience-keeper of the nation and has many tasks to perform in our day-to-
day lives. It helps the Government to achieve various socioeconomic and
political goals; educate urban and rural masses; instil a sense of responsibility
among the people; as well as provide justice to the needy. It largely consistsof print media like newspapers, magazines, journals and other publications,
etc. as well as electronic media like radio, television, internet, etc. With the
changing scenario of the world, it has acquired the status of an industry. In
India, the media and entertainment industry is undergoing remarkable change
and is one of the fastest growing sectors. The main factors responsible for
this are rising per capita/ national income, high economic growth and strong
macro-economic fundamentals, democratic set up; good governance as wellas law and order position in the country. Specifically, spectacular growth of
the television industry, new formats for film production and distribution,
privatization and growth of radio, gradually liberalizing attitude of
Government towards the sector, easier access to and for international
companies as well as advent of digital communication and its technological
innovations are the other attributes of the growth of the sector. The media
industry plays an important role in creating people's awareness about nationalpolicies and programmes by providing information and education, besides
creating healthy business environment in the country. Thus, it helps people to
be active partners in the nation-building endeavour.
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Hyper Local
The term hyper-local when used in isolation it refers to the emergent
ecology of data (including textual content), aggregators, publication
mechanism and user interactions and behaviours which centre on a resident
of a location and the business of being a resident. Use of the term originated
in 1991, in reference to local television news content.
Hyper local content, often referred to as hyper local news, is characterized
by three major elements. First, it refers to entities and events that are located
within a well defined, community scale area. Secondly, it is intended
primarily for consumption by residents of that area. Thirdly, it is created by a
resident of the location (but this last point is discussed because for example a
photo can be hyper local but not locally produced).
Media structure
While there are various ways in which hyper local content is being created
and published, blogs have become a key part of the hyper local ecology.
Their basic roles evident in the space include individual blogs, blog
networks, and aggregators.
Wikis have also played a role. In April 2010, the Wahoo Newspaper
partnered with Wiki City Guides to extend its audience and local reach.
With this partnership, the Wahoo Newspaper provides a useful tool to
connect with our readers, and for our readers to connect with one another to
promote and spotlight everything Wahoo has to offer, said Wahoo
Newspaper Publisher Shon Barenklau.
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OBJECTIVES OF THE STUDY
1). To know the customer preference for choosing a medium of advertising in
Mohali region in aspect of advertisement in HT Mohali Live.
2). To know the consumer preference toward advertisement in Mohali Live.
3). To know the factor which affect the advertiser during choosing
advertising medium?
4). Find out the scope of HT Mohali Live.
5). To know the brand image of Mohali Live hyper local in mind of
advertiser.
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LITERATURE REVIEW
Kambitsis, Chris et al (2000):- This research attempted to investigate why
sport themes are used in advertisements, and the motives that lead companiesand advertisers to use sport celebrities and sport concepts in advertisements.
The detailed examination of the fieldwork took place in Sydney, prior to and
during the 2000 Olympic Games. Printed media were observed for a period
of five to six months. Many parameters were taken into consideration
comparing three monthly magazines and two daily newspapers in order to
gain knowledge and provide answers to the fundamental questions. In
addition, two famous athletes, a sport manager and an advertising executivewere interviewed. Furthermore the outcome of the research showed that
Olympic Games did not play a catalyst role in sport advertisement issues in
the particular print media. It also concluded that the selection procedures that
advertising companies followed, in order to select athletes, were not based
only on their achievements but mostly were related to their personalities.
Anon (2008), this research paper aims to review the latest managementdevelopments across the globe and pinpoint practical implications from
cutting-edge research and case studies.An open and democratic society
depends on the quality ofits newspapers. Whether youre local newspaper is
a big-city title like the New York Times or just a little down-home local like
the any town Gazette, newspapers function almost as a public service. They
report local events, interpret what is happening in the nation or the world and
provide a voice for their readers in the letters column. The research paperprovides strategic insights and practical thinking that have influenced some
of the world's leading organizations.
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Clow, Kenneth E. et al (2006), The results of the study indicate that both
source credibility and service quality evaluations have a definite impact on
attitude towards the ad and purchase intentions of a service and the type of
visual element used is important in the ad evaluation process. The findings ofthis research are important for creatives in designing service ads. If a model
or spokesperson is used in the print ad, then source credibility is an important
factor. Further, it is important to embed service quality cues in the ad to
increase viewers' expectations of the service, thus enhancing purchase
intentions.
Wang, Chingning etal (2007), In this research, we take a consumersperspective and examine consumers. Perceptions of different types of ads.
Our aim is to understand the perceived differences between the Internet-
based advertising and traditional advertising for both brand building and
directional purposes. We believe that the Internet and Web have the potential
to better support goal-oriented consumers, thus providing a great potential for
Internet-based directional advertising. We hope that this research will
contribute to a better conceptual understanding of consumers. Perceptions byextending the existing frameworks. Meanwhile, the study can provide
practical suggestions on how to design effective online ads to fully utilize the
advantages of the Internet-based media.
Panwar, J.S., Agnihotri, Milan (2006),It was found that children's
ability to decode and process advertising messages and to understand theirintents is influenced not only by their cognitive abilities at different age strata
but also by their social and personal environments. Social norms related to
acceptability and appropriateness of gender behaviour also influence the
processing of ad messages by the children of both sexes. Other elements like
likeability of the model, character or endorser, story line, slogan and the
music will create liking or disliking for a particular advertisement and hence
decoding of its message.
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Rotfeld, Herbert J. (2002), Focuses on bad advertising commercials andasserts that such advertising is not because of a lack of creativity,
entertainment value or money for production. Bad advertising is often
because advertising creators fail to focus on potential end customers, and
what they need to see and hear.
Anon (2008), Advertisements are lifeline of companies. It persuades
customers to buy their product. Everyone can use advertisements but theymust obey the law. There are many types of advertisement that can influence
consumers attitude to buy a product. The researchers think that TV ad is the
most influential type of advertisement because most people watch TV and
unlike other advertisements TV ad has the ability to convey your message
with sight, sound, and motion. They more accurate to influence consumers
because they can easily reach target audiences.
Gabriel, Helen et al (2006),There was considerable ignorance of formal
models of advertising effect. Agencies using them typically favoured the
hierarchy-of-effects variants. Although more than a third of the sample
eschewed models, there was little evidence of animosity towards advertising
theory of itself. Non-adoption was significantly explained by constructs
drawn from the academic literature of knowledge dissemination. The study
emphasizes the pressing need to harmonies formal models ofhowadvertising works with conceptual frameworks used by advertising agencies
in practice (if any), for the improvement of campaign planning and
evaluation.
Foster, Jinnene (2009), Print media, though recognized for all the good they
can do, are also occasionally criticized for slanting information. Communities
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and individuals have a responsibility to choose their media sources wisely.
Nonetheless, society needs print media to stay informed.
Dearden, James A., Lilien, Gary L. (2001), We develop a competitiveadvertising model, where a firm's advertising spending can be divided into
two parts. One part, which we call generic advertising, affects only total
market demand. The second component of that spending, brand advertising,
affects market share directly, but may also have an effect on total market
demand. We investigate how the profit margins of the firms, the advertising
elasticitys, the base market shares of the firms, and the market demand
effect of brand advertising interact to determine the total amount ofadvertising spending in the market, who pays and how they pay (the ratio of
generic to brand advertising). We also show that, in general, a market where
generic advertising expenditures are set cooperatively will see higher
expenditures of generic advertising than will a purely competitive market.
Nelson, Jon P. (2001), This study focuses on advertising bans and alcohol
consumption or abuse, and advertising expenditures and alcoholconsumption. Studies of state-level bans of billboards are examined as well
as studies of international bans that cover broadcasting media. For
expenditures, the survey concentrates on econometric methods and the
existence of an industry advertising-sales response function. Selected results
from survey-research studies of advertising and youth alcohol behaviours
also are discussed. The chapter concludes that advertising bans do not reduce
alcohol consumption or abuse; advertising expenditures do not have amarket-wide expansion effect; and survey research
Studies of youth behaviours are seriously incomplete as a basis for public
Policy. Results of the survey are applied to the Supreme Court's Central
Hudson test for constitutionality of restrictions on commercial speech.
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Degraffenreid, Scott (2006),
Traditional media advertising has lost significant impact at an acceleratingrate over the past 20 years and will continue to do so for the foreseeable
future. Referrals are the primary viable alternative for reaching customers
and can be used to reinvigorate traditional marketing. Organizations that
ignore the importance of referral marketing will find markets increasingly
expensive and difficult to access and will lose competitive advantage with
organizations that do understand and manage the value of word-of mouth
marketing.
Pelsmacker, Patrick De et al (2002), An emotional and a rational
advertising message for a new brand of juice are tested in a positive and
negative newspaper context in a sample of 100 young consumers. The
positive context leads to more positive attitudes and to better ad content
recall. The rational advertising message results in significantly more positive
attitudes, in a higher purchase intention, and in better ad content recall. Theattitude towards an emotional ad and ad content recall are significantly more
positive in a positive context. Purchase intention and content recall as a result
of rational ads are higher in a negative context.
Raymond, Mary A., Lim, JongW. (2002), This paper provides a case
study comparing the international advertising strategy that Hyundai Motor
Company, Korea, utilized when they introduced the Hyundai Santa Fe inKorea and in the United States. Based on Hyundai's understanding of factors
affecting standardization and adaptation decisions and possible negative
country-of-origin effects, the case illustrates how Hyundai created a positive
brand image with a local adaptation advertising strategy. A framework
illustrating factors affecting the local adaptation decision, the advertising
decisions that Hyundai made, and the effectiveness of those decisions is
presented. Given the success of Hyundai's local adaptation advertising
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strategy and the Santa Fe, Hyundai announced plans to build a production
facility in the United States.
Fernandes, Leela (2000), The article intervenes in the debate over theeffects of globalization on the nation-state by exploring the ways in which
meanings of the global are produced through the nationalist imagination in
India. Globalization in India has unfolded in the context of the new economic
policies' of liberalization initiated in the 1990s. Both television and print
media images increasingly contribute to the reproduction of a hegemonic
political culture, one that has discarded the remnants of a state-dominated
planned economy. An analysis of this process calls into question the post-national thesis of the globalization paradigm. First, the imagined form of the
`global' is produced through cultural signs that rest on the
deployment of nationalist narrative. Second, media representations depict
India's relationship with the world economy through images of a hybrid
relation between the national and the global. Finally, globalization in India
has led to a form of reterritorialization which polices the boundaries of
gendered social codes.
Smart, Graham and Smart, Alison, (2010), The internet has led to falling
advertising revenuesand dwindling circulations. The companies reacted to
this by developing online newsservices, which do not have the distribution
costs of a physical product, enable thecustomization of editorial and
advertising content, and facilitate the co-creation of newscontent with
consumers. Moving online has, however, not fully compensated for thelossesin revenues. Readers were reluctant to pay for online content, the income
from ofthe sale of web-based advertising space was significantly lower than
for the printedform, and journalists resisted co-creation. Regional
newspapers face problemsdeveloping an effective online news service to
enable them to remain relevant in thecommunities they serve. The findings
suggest that, although newspapers have adoptedmultimedia, and now have
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some user generated content, there is a reluctance toconsider greater usage of
additional forms of news production and e-tools.
Alarcon,(2008), - Regional newspapers are undergoing long-term falls inboth circulation andadvertising expenditure as well as increased competition
from the internet, nationalnewspapers and the BBC. Reveals that many
regional papers are taking a 'hyper local'approach to their online offerings
but wonders whether there will be enough demand forso much local content
as specialist websites or publications can often provide analternative source
of information. Adds that if the BBC's proposal for hyper-localwebsites is
successful, this will deliver a potentially lethal blow to regional publishers,although online classifieds are the bigger short-term threat to regional media.
However,notes that the Newspaper Society is working on a new system with
ABC Electronic andlocal press agency Jicreg to bring together print and
online audience figures of regionalnewspapers and their websites, providing
advertisers with a better idea of theircombined reach across the two media
platforms.
Sterling, John, (2002), A respectedWisconsin metro newspaper,
confronting significant market change and eroding profitopportunities,
gathered a broad cross-section of its management team together a littlemore
than a year ago to take a fresh look at its business strategy. The resulting
strategic plan strikes a balance between focusing on key operational targets
andcreating distinctive editorial products that ensures the paper remains the
indispensablesource of news and information in its markets. This casestudy examines how TheMilwaukee Journal Sentinel used strategic planning
to craft a strategy that keeps profitsflowing despite in an increasingly
competitive market environment. This casedemonstrates that even when a
company is pushed to improve operational performanceit still cannot ignore
the need to create a distinctive strategic position in its market. And,even
when a company enjoys a leading market position, it cannot afford to relax
itscommitment to operational excellence.
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Moosepile (2008), Print media is certainlyentering a new phase, but the
death knell hasn't sounded yet, and this is an old topic.The "print" side of it,i.e. putting their wares onto a physical medium, is changing, but itdoesn't
affect the core of what print media is. Don't forget that "print media" is
words,images, etc put onto a paper medium - but the medium is merely the
vehicle. It's theprint media that is moving to the "display media", but nothing
else is changing. Thewords and images that print media produces come via
another medium now, but it's the same. You can't call print media dead or
dying because people don't want to read on paper anymore - the contentdoesn't need paper as a medium to be relevant. The content has another
medium now in electronics, and it can carry on as strong as ever. Compare
that to radio. One could argue that print media is the winner in the electronic
age, compared to TV and radio. Saying that bloggers are winning the media
war is akin to saying that having a local cable access channel is winning the
war on NBC/ABC/etc. Everything has its place, and the world isn't ready for
bloggers to be the news source. Print media IS electronic media already inthat their content is so easily moved from paper to screen. I'm not saying all
(or most, really) print media is doing it right, but they certainly have it easy
compared to other media.
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RESEARCH METHODOLOGY
The objective of the present study can be accomplished by conducting a
systematic market survey. Market research is any organised effort to gatherinformation about markets or customers. It is a very important component of
business strategy. Market Research is a key factor to get advantage over
competitors. Market research provides important information to identify and
analyze the market need, market size and competition.
Defining the problem and research objective
The research objective state that what information is needed to solve the
problem. Here the objective of the research is customer preference towards
choosing a newspaper as a medium of advertising and scope of hyper-local
newspaper in print media.
Developing research plan
Once the problem is defined, the next step is to prepare a plan for getting the
information needed for the research. The present study will adopt descriptive
and casual approaches, where in there is a need to gather a large amount of
information before making a conclusion if required.
Universe
We are conducting a research entitled customer perception towards choosing
a newspaper as a medium of advertising and scope of hyper-local newspaper
in Mohali. There are number of clients in Mohali region for advertisement, so
for research purpose the population will be all retailers, education institutes,
service providers etc.
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Target population
Our target population is 50 customers, who like to advertise their business.
Research Approaches
It is a kind of descriptive research because the data will be collected from
different retailers and advertisers. Defining the results, it is necessary to
know about customers opinion, beliefs, preferences and satisfaction. Primary
data can be collected through observation, questionnaire but I approached
survey research, which is, most conventional method for getting more
reliable information.
Sampling size
For this research study I have set 50 respondents as sampling size because of
time and cost constraint.
Research Instruments
I framed a questionnaire, having open end and close ended, both type of
questions. While preparing this questionnaire, I kept in my mind the
objectives because object related questions are always most helpful to finding
the research purpose.
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LIMITATIONS OF STUDY
As only Mohali city dealt in survey so it does not represent the view of
the total Indian market.
There was lack of time on the part of respondents.
The survey was carried through questionnaire and the questions were based
on perception.
There may be biasness in information by market participant.
People assume that Mohali Live is a local newspaper and they do not
Suppose Mohali Live is a part of Hindustan Times Private Ltd.
Advertising means wastage of money for many people in Mohali.
Newspaper Advertising - Advantages &
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Disadvantages
Advantages of Newspaper Advertising
There are a number of characteristics of paid-circulation newspapers that
make them especially appealing to advertisers:
Most paid-circulation papers, both daily and weekly, reach the majority of
homes in their primary city or town.
Almost every home in the India receives a newspaper, either at the
newsstand or by home delivery.
Newspapers permit an advertiser to reach a large number of people within a
specified geographical area.
The printed advertising message has both permanence and desired
obsolescence. A reader can refer back to, or even clip and save, a particular
ad, yet tomorrows edition is new and fresh and as eagerly sought by the
same reader.
The newspaper offers a predictable frequency of publication: once, twice or
up to seven times a week.
getting results before the week is over. Short deadlines permit quick
responses to changing market conditions.
buy newspapers just to read the ads from the restaurants, movies and discount
stores.
ng the newspaper has become a habit for most families. It has
something for everyone.
different sections of the paper such as: sports, comics, crosswords, news,
classifieds, etc.
dvertiser has flexibility in terms of ad size and placement. Production
Changes can be made quickly, if necessary, a new insert can be added on
short notice.
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readers can take their time reading the messages.
can still run a series of small ads.
white; or full colour.
nts often feature certain subjects that readers pull out
and save.
Disadvantages of Newspaper Advertising
Advertising in the newspaper is not without a few inherent disadvantages,
such as:
ttention.
The paper may contain hundreds of ads, as well as dozens of articles and
features for the reader to wade through. If the total time spent scanning anewspaper is only 20 minutes, your ad may not be noticed by a significant
number of people.
have no assurance that every person who receives the newspaper will
read your ad. They may not read the section you advertised in, or they may
simply have skipped the page because it contained little or nothing else of
interest. It has a relatively short life span (newspapers are typically read once,
then discarded), thus requiring multiple insertions.
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INTRODUCTION TO INDUSTRY
O Dainik Bhaskar It is the first Hindi newspaper launched in this region.
O Amar Ujala A good and established brand established from 8 years.
O Punjab Kesri A very old player in this region.
O The Tribune Local newspaper for this region.
O The Times of India Which has a nationwide recognition.
O TricityA local newspaper particular for advertisement.
O Shopers nextLocal advertiment magazine
O AdmagLocal advertisement magazine
The newspaper is defined as Any printed periodical work, containing public
news orcomments on public events Press and Registration Book Act 1987.
Media in India, experience newspaper media, are undergoing significant
changes in the current liberalized environment. Newspaper a publication that
appears regularly and frequently carries news about a wide variety of current
events. The newspaper publishes have a news operations. The press is the
Guardian Angel of Democracy. A forceful and overall control by its
business and prosperous press is the guarantor of popular rights. The
Press flight by itself alone, but not for itself by alone. To most people The
press means the daily newspaper, but although re-eminent in influence and
importance, daily newspapers are only a small part of the press the farm
newspaper is usually applied to the publications devoted mainly for
recording current events and the term periodicals to magazines, reviews to
journals. In reality the press is a private industry and a public service. No
other force in public life operates so persistently and so extensively in its
range of appeal. The scope of this subject of appeal and matter as so does the
press.
Newspapers have a unique dimension of social responsibility, which means
the newspaper industry different from every other industry. But business
success is as vital to this industry as to any other.
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According to the recorded facts the first newspaper of the world was
published in China around 1000 years ago. It meant News of the Capital.
The second newspaper of the world was the Acto Divra which meant,
Daily happening in Greek. There are the oldest two newspapers in the pre-recorded history. The first newspaper of the world was the Morning Post
which was started in London in the year 1772 followed by this another
newspaper The London Times started in publications. The Origin of the
Indian Newspaper The first newspaper in Indian appeared on 29th January
1780, which James Augustris Hicky started the Bengal Gazette or
Calcutta General Advertises This was a weekly political and commercial
paper open to all parties but influenced by none. Journalism started in Indiaas a mission to expose the malpractices of East India Company Rule and
Administration for his criticisms Hicky was fined a large amount and
later on imprisoned. Simultaneously a number of Journals emerged under the
Sponsorship of company officials for defending themselves against the
criticism made by Hicky and his followers. The second one came up in
November 1780.
The third one in February 1784. The Calcutta Gazette this was followed byBengalChronicle in 1785 from them onwards the news and newspaper
have flooded throughout India, Indian press the present Scenario. The Indian
press consists of more than 20000 newspaper magazines and periodicals
published in 20 different languages with a combined circulation of more than
55 million. The number of the majornewspaper, magazines with
membership in Indian Newspaper Society (INS) is given 53.4%. It has a
combined circulation of 34 million out of these there and 150 EnglishWith circulation of 7 million and there are 38 in Indian languages with a
circulation of 27 million.
There are 4 main news agencies in India.
1. Press Trust of India (PTI)
2. United News of India (UNI)
3. Samchar Bharathi (SB)
4. Hindustan Samchar (HS)
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While the Press Trust of India is supplying news in English, the other two are
operating through the medium of Hindi and other Indian languages. Since
May 1982, the United News of India has also launched a new service in
Hindi and the credit line ofUNIVARTA. Similarly Press Trust ofIndia hasstarted in 1986 a Hindi language news service called Press Trust of India
BHASHA. Role of Newspapers to the Consumers the power of the press is
felt on our activities. It controls the rise and face of clings, cabinets and
presidents. Once an editor said I care not who governs the country so long
as I can govern the press. The press has rightly been called the Fourth
Estate. Such an influential organ has to shoulder great responsibilities the
power, unless used with great care will cause severe damage. The first andforemost duty of the press is to furnish uncoloured news, but at the same
time, it should furnish news on all fields such as science, economic, politics
etc. The news should not suppressed undue emphasis be laid. Some
sensational newspaper now a days print unimportant and trivial news in the
front pages, while worldwide important news are not given place in the first
page.
Another great responsibility of the press is to represent public opinion
without fear or favours. As the press is called the eyes and ear of the world, it
has to keep an eye on what happens and reflects views of the people on those
happenings. The press is a medium not only to give news to the public but
also to express the public opinion. The letters of the consumers published
under Letters to the Editors Yours Views etc. Initiate debates on
controversial issues. It will help definitely to bring out the best of it.
Thus the press is not only a mirror of what the people thinks, but it is also a
school of Instruction, a source of guidance to the common people.
CONSUMERS VALUE Consumers delivered value is the difference
between total consumers value and total consumers cost. Total consumers
value is the bundle of benefits consumers expect to incur in evaluating,
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obtaining, using and disposing of the product or service. CONSUMERS
STATISFACTION Satisfaction is a persons feelings of Pleasure of
disappointment resulting from comparing products perceived performance
(or outcome) in relation to his or her expectations. At this definition makesclear, satisfaction is a function of perceived performance and expectations. If
the performance falls short of expectations, the consumers are dissatisfied. If
the performance matches the expectations, the consumers are satisfied. If the
performance exceeds expectations, the consumers are highly satisfied or
delighted. Many companies are aiming for high satisfaction because
consumers who are just satisfied still find it easy to switch when a
better offer comes along. Those who are highly satisfied are much less toswitch. High satisfaction or delight creates an emotional bond with the brand,
not just, a rationalpreference. The result is high consumers loyalty. From
past buying experience, friendsand associates advice, and marketers and
competitors information and promises. The key to generating high
consumers loyalty is to deliver high consumers value According
to Michael Lanning, in hi delivering profitable value; a company must
develop a competitively superior value proposition and a superior valuedelivery system. A companys value proposition is much more than its
positioning on a single attribute; it is a statement about the resulting
experience consumers will have from the offering and their relationship with
the supplier. The brand must represent a promise about the total
Resulting experience that consumers can expect. Whether the promise is kept
depends upon the companys ability to manage its value - delivery system
includes all the communications and channel experiences the consumers willhave on the way to obtaining the offering.
The Indian Newspaper industry can be primarily segmented across two
categories viz English Newspapers and Regional / Vernacular Newspapers.
The English medium dominates the industry in terms of advertisement
revenues, though vernacular newspapers outperform the English newspapers
in circulation. English newspaper industry in India has been fragmented with
the players having a regional focus such as the Deccan Chronicle in
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Hyderabad, Hindustan Times in Delhi, Times of India in Mumbai, Hindu in
Chennai, Telegraph and Statesman in Kolkata, Deccan Herald in Bangalore,
Gujarat Samachar in Ahmedabad. However, the industry is witnessing a
trend whereby players are looking beyond their home territories viz.Times of Indias and Business Standards entry into certain newer territories
and Deccan Chronicle and Hindustan Times also doing the same.
The competitive landscape has now drastically changed with major
publishers trying to expand to other geographic regions, initiating price wars
and marketing campaigns to win readers. The competitive intensity, which
was quite mild until few years ago, also reached a higher level with the
launch of DNA and Hindustan Times in the Mumbai market.A booming economy and the opportunity to raise funds from a well-
developed financial market have also contributed to the growth of the
newspaper industry in India. Indian newspaper industry had a turnover of Rs
13,500 crore in 2006. It is expected to touch Rs 15,500 crore. The size of
media industry in India as a portion of the GDP is estimated at 0.7%, which
is lower than most of the developed and developing nations.
Thus it offers a scope of high growth in this industry moving forward.
Advertising expenditure to GDP reveals that advertisement expenditure to
GDP ratio in India is 0.4%. With rising income and education level in India,
readership is expected to rise and with favourable demographics, advertising
revenues will increase as advertisers start spending more to attract higher
quality audience with more purchasing power.
Newspaper publication is usually issued on a daily or weekly basis, the mainfunction of which is to report news. Many newspapers also furnish special
information to readers, such as weather reports, television schedules, and
listings of stock prices. They provide commentary on politics, economics,
and arts and culture, and sometimes include entertainment features, such as
comics and crossword puzzles. In nearly all cases and in varying degrees,
newspapers depend on commercial advertising for their income.
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Present scenario is that by the time, they see a newspaper, most people have
already learned about breaking news stories on television or radio. Readers
rely on newspapers to provide detailed background information and analysis,
which television and radio newscasts rarely offer. Newspapers not onlyinform readers that an event happened but also help readers understand what
led up to the event and how it will affect the world around them. Page
designers assemble articles, photos, illustrations, advertisements, and eye-
catching headlines into page layouts, and then rush their work to the printer.
Newspapers as known today are complete with advertising and a mixture of
political, economic, and social news and commentary.
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INTRODUCTION TO COMPANY
HT Media found its beginning in 1924 when its flagship newspaper,
Hindustan Times was inaugurated by Mahatma Gandhi. HT Media (BSE,
NSE) has today grown to become one of India's largest media companies.
Produced by an editorial team known for its quality, innovation and integrity,
Hindustan Times (English newspaper) and Hindustan (Hindi newspaper
through a subsidiary Hindustan Media Ventures Limited), have a combined
daily readership base of 12.7 million (based on round 2 of Indian Readership
Survey 2009) to their credit. Both dailies enjoy strong brand recognition
among readers as well as advertisers.
To cater to the large readership base, HT Media operates 19 printing facilities
across India with an installed capacity of 1.5 million copies per hour.
In addition to Hindustan Times, HT Media also publishes a national business
newspaper, Mint. Mint is a one-of-its-kind newspaper in the sense that the
company has an exclusive agreement with the Wall Street Journal to publish
Journal-branded news and information in India. Mint is today the second-
largest business newspaper in India with presence in the key markets of
Delhi, Mumbai, Bangalore, Chandigarh, Pune and now Kolkata too. HT
Media has also made its foray into electronic media. Diversifying its ambit of
operations, the company in a consulting partnership with Virgin Radio, has
launched the FM radio channel - Fever 104. Currently available in Delhi,
Mumbai, Bengluru and Kolkata, Fever 104 has established a strong presence
as being one of the most vibrant channels on air. In a short span, the channel's
rise has been meteoric considering its position in Mumbai and Bengluru at
No. 1 and in Delhi as the No. 2 station on the popularity charts.
Internet businesses of HT Media incorporated under Firefly e-ventures;
operate leading web portals Hindustantimes.com and livemint.com in the
general and business news categories respectively. The company's year old
job portal Shine.com which has received high appreciation from consumers
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and industry for its innovative design and usability crossed 2.2 million
registrations. Desimartini.com - a social networking site was
also launched recently.
HT Media reported FY 2010 total annual revenue grew by 5% to reach Rs.1,454 crore. The circulation revenue posted a robust growth of 19% on
account of improved cover price realization and increased circulation. The
advertisement revenue recorded a modest growth of 1%. Reflecting an
increased acceptance amongst advertisers, the advertising volumes increased
by 17%. Radio vertical outscored others by posting a healthy revenue growth
of 52%, taking its revenue to Rs. 43 crore. Riding on the improved ad
volumes and realizations, the Radio business turned EBITDA positive inthe fourth quarter of FY 10.
HT Circulation- Based on the readership survey of 14.49 million
readers, HT has a combined circulation of 2.25 million copies everyday
including Hindustan Times (English) and Hindustan (Hindi). Due to huge
circulation, HT enjoys strong brand recognition among readers and
advertisers as well.
HT Group in Electronic Media HT Media Ltd has ventured into electronic
media through its subsidiary HT Music and Entertainment Company Ltd...
The company has entered into the FM radio market in major Indian cities
through a consulting partnership with Virgin Radio. The radio channel, Fever
104 is currently available in the cities of Delhi and Mumbai.
HT Events HT Media group annually organizes a Luxury Conference
and also a Leadership Summit in Delhi. The Luxury conference had been
attended by featured speakers like designer Diane Von Furstenberg,
shoemaker Christian Louboutin, Gucci CEO Robert Polet and Cartier MD
Patrick Normand. While in Leadership Summit, prominent leaders of the
country and foreign countries participate.
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Values
HT MediaA rich heritage to live up to! Organizational values are the
foundation stones on which the organizations image is built. These help the
company realize its organizational goals and in turn transform lives. These
values are intended to infuse an infectious energy, professionalism and a
sense of true empowerment to the workplace. The solid edifice on which HT
Media stands tall today was built on high ideals and values. The company has
its roots in the independence movement in the first half of the twentieth
century, a cause to empower the nation. We are adaptive to the changing
Times, while remaining steadfast to the values rooted in our culture.
Our values drive us towards our goals of expansion, diversification and
excellence.
These values define our philosophy of operations, guide our important
decisions and determine our commitment and achievement.
Courage
To encourage the ability that meets opposition with skill, competence and
fortitude.
Responsibility
Be accountable for results in line with the companys objectives, strategies
and values.
EmpowermentSupport our people and give them the freedom to perform and to provide our
readers with information to influence their environment.
Continuous Self Renewal Determination to constantly re-examine and re-
invent ourselves for further innovation and creativity. People Centric
People are our greatest asset. We invest in them expect a lot and know that
the rest will follow.
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VisionHT Media strives to be a visionary organization and not an organization with
a vision. In our Endeavour to have a shared understanding, alignment and
commitment, we have derived our companys vision that sets the course and
empowers people to take action.
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Management
Shobhana Bhartia
(Chairperson HT)
Mrs. Shobhana Bhartia, who has been associated with the company since its
inception,has taken over as the Chairperson on September 18, 2008. She has
spearheaded thecompany's long-term vision and strategy. Mrs. Bhartia is in
charge of formulating anddirecting the editorial policies of the company and
has more than 25 years of experiencein the newspaper industry.
Mrs. Bhartia is a graduate from Calcutta University and is a recipient of the
Padma Shri Award by the Government of India in 2005. Mrs. Bhartia has
received several other awards, including the Outstanding Business Woman of
the Year (2001) by PHD Chamber of Commerce & Industry, the Global
Leader for Tomorrow (1996) by the World Economic Forum, Davos and the
National Press India Award (1992). She has been on the board of Indian
Airlines Limited and on the North Regional Board of the Reserve Bank ofIndia.
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Roger Greville
(Director HT)
Mr. Roger Greville has a Masters of Commerce degree in Economics from
the University of Auckland. A citizen of both New Zealand and the United
Kingdom, he has been the Managing Director of Henderson Equity Partners
Ltd - a private equity operation of Henderson Global Investors - since 1998,
and is a member of Henderson Global Investors' senior management team.
Mr Greville has over 20 years of investment and management experience
covering both listed and unlisted markets.
K N Memani
(Director HT)
Mr. Memani, a qualified Chartered Accountant, holds a Bachelors degree in
Commerce from Calcutta University. He retired as the Chairman and Country
Managing Partner of Ernst & Young, India. He specialises in
business/corporate advisory and financial consultancy. Mr Memani has been
the Chairman of the External Audit Committee of the International Monetary
Fund. He is also a member of the National Advisory Committee on
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Accounting Standards, a statutory authority for specifying mandatory
accounting standards. Mr Memani joined the Board of Directors in May
2004.
Y C Deveshwar
(Director HT)
Mr. Deveshwar has a career spanning 36 years, with experience across
general management, strategic management and business leadership. He
graduated from the Indian Institute of Technology, Delhi, with a B.Tech
degree and joined ITC Limited, a public listed company in India, in 1968 as a
management trainee. He joined the board of directors of ITC Limited in 1984
and has led various businesses of ITC Limited besides leading Air India as
Chairman and Managing Director from 1991 to 1994. Mr Deveshwar is a
recipient of various awards and recognitions, including the Manager
Entrepreneur of the Year Award 2001, by Ernst & Young. He is currently the
Chairman of ITC Limited. He has also been the president of Confederation of
Indian Industry (CII). Mr Deveshwar joined the Board of Directors of HT
Media in May 2004.
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N K Singh
(Director HT)
Mr. Singh is a noted economist and retired bureaucrat. Mr Singh has a
Masters of Arts degree in Economics from the Delhi School of Economics.
He joined the Indian Administrative Service in 1964 and has held a number
of important positions with the Government of India, including Expenditure
Secretary, Revenue Secretary and later Secretary to the Prime Minister of
India. He was also a member of the Planning Commission. Presently, Mr
Singh is a member of the United Nations Global Commission on
International Migration, a Senior Short Terms Visiting Fellow, University of
Stanford and Chairman of the Management Development Institute, India. Mr
Singh joined the Board of Directors of HT Media in December 2004.
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Ajay Relan
(Director HT)
Mr Ajay Relan, one of the founding Directors of CX Advisors Private
Limited, which provides investment advisory services to Private Equity
firms, has over twenty-five years of corporate and investment banking
experience in India, Saudi Arabia, Tunisia and Switzerland. Prior to co-
founding the Indian Sub-Advisor, Mr. Relan was the head of CVCI in India,
a position that he held since the inception of that business in India in 1995.
Prior to this, Mr. Relan worked with several financial firms in multiple
Geographies, starting with Citi in 1976 and the last being the CEO of a Citi-
affiliated brokerage firm, Citicorp Securities & Investments Ltd. Mr. Relan
has served on the boards of several CVCI portfolio companies, such as
Suzlon, HT Media, Yes Bank, i- FLEX and Progeon, among others. Mr.
Relan earned a Masters in Business Administration from the Indian Institute
of Management, Ahmadabad and a B.A. in Economics from St. Stephen's
College, Delhi University where he was top ranked in the University.
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Priyavrat Bhartia
(Whole-time Director HT)
Mr. Priyavrat Bhartia is a whole-time Director. He started as a financial
analyst with Wasserstein Perella & Co., New York, in 1998. With a Masters
degree in Business Administration from Stanford University (USA), Mr.Bhartia is also a director with a number of companies including Birla Cotton
Spinning and Weaving Mills Ltd, Jubilant Enpro Pvt. Ltd, HT Burda Media
Limited and Firefly e-Ventures Limited.
Shamit Bhartia(Whole-time Director HT)
Mr. Shamit Bhartia is a whole-time Director. He holds a degree in
Economics from Dartmouth College, USA. He has worked in the Corporate
Finance and M&A Group, Lazard Frere, New York, from July 2001 till
August 2002. Mr Bhartia has been associated with the company since its
incorporation
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Rajiv Verma
(Chief Executive Officer HT)
Rajiv joined HT Media Ltd. as CEO in 2004. These 5 years have seen HT
take giant strides, be it growing the vernacular business with Hindustan,
creating national big brandsMint, Fever 104, Shine.com, in addition togrowing new businesses like Events and Key Marketing Solutions, Ad for
Equity, establishing international collaborations with Virgin Radio, Burda,
Wall Street Journal, Red Match and substantively increasing our print
capacities across the country.
Rajiv brings with him over 24 years of cross-sectoral experience with
companies like Hindustan Lever, Nestle and Whirlpool. His international
experience spans South East Asia and Europe.Rajiv is a Mechanical Engineer from Delhi College of Engineering.
Rajiv is also a member of the Kellog alumni advisory board of North-western
University.
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Awards
Hindustan Times - Greater Noida receives INCQC Club membership for
2008-10 the goal of the International Newspaper Colour Quality Club is to
raise day-to-day quality in reproduction and printing. The quality competition
is organized jointly by Ifra (www.ifra.com), NAA (Newspaper Association
of America: www.naa.org) and PANPA (Pacific Area Newspaper Publishers
Association: www.panpa.org.au). Newspapers that participate with success
are awarded membership for a two-year period in the exclusive club of top-
quality titles.
This quality benchmarking competition has been organized at two-year
intervals since 1994 and this time attracted the record number of 198
registrations. Hindi Hindustan - Greater Noida receives INCQC Club
membership for 2008-10 the goal of the International Newspaper Colour
Quality Club is to raise day-to-day quality in reproduction and printing. The
quality competition is organized jointly by Ifra (www.ifra.com), NAA
(Newspaper Association of America: www.naa.org) and PANPA
(Pacific Area Newspaper Publishers Association: www.panpa.org.au).
Newspapers that participate with success are awarded membership for a two-
year period in the exclusive club of top-quality titles.
This quality benchmarking competition has been organized at two-year
intervals since 1994 and this time attracted the record number of 198
registrations.
Kolkata plant gets SNAP Award - 2008
Kolkata plant gets SNAP Award in February 2008
The Specifications for Newsprint Advertising Production (SNAP) are
designed to improve reproduction quality for newsprint production and
provide guidelines for the exchange of digital file information. SNAP is
intended for advertisers, advertising agencies, publishers, pre-press
managers, material suppliers, commercial and newspaper printers.
Lucknow plant gets SNAP Award - 2008
Lucknow plant gets SNAP Award in March 2008
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The Specifications for Newsprint Advertising Production (SNAP) are
designed to improve reproduction quality for newsprint production and
provide guidelines for the exchange of digital file information. SNAP is
intended for advertisers, advertising agencies, publishers, pre-pressmanagers, material suppliers, commercial and newspaper printers.
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Highlights of company
September 26, 1924This date marked the august beginnings of Hindustan Times with Mahatma
Gandhi, the Father of the Nation inaugurating the newspaper.
1927
Hindustan Times was reborn as Hindustan Times Ltd., a limited liability
company.
1936
The Hindi daily Hindustan was launched, which remains the dominant
newspaper in the core Hindi belt of northern India.
1937
Devdas Gandhi was appointed the Managing Editor of the newspaper and
remained the managing editor till his death in 1957.
1942
The Hindustan Times was one of the few newspapers that stopped publishing
the newspaper for four and a half months as it refused to accept the British
imposition of censorship on all newspapers.
1947
The year India gained its freedom was also the year Hindustan Times
attained the status of being the dominant newspaper in Delhi.
1957The newspaper circulation grew from 58,693 copies to 144,287 in 1970 after
KK Birla took over the mantle from GD Birla.
1960
The Hindi literary magazine Kadambini was launched.
1964
The group started actively targeting the youth of India and launched the
Nandan magazine.
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1991
At the start of liberalization of India, Hindustan Times moved to becoming
an autonomous power centre in a mature democracy.
1999
The Hindustan Times celebrated its platinum anniversary.
2000
With a focus on localization, five new editions for Calcutta, Bhopal, Ranchi,
Chandigarh and Jaipur were launched.
2003The media business of was de-merged and incorporated under HT Media Ltd.
2004
HT Media Ltd was listed as a public company and attracted external funding.
2005
Hindustan Times successfully entered the Mumbai market with a refreshingly
new product and content mix.
2006
Fever 104 FM is launched, in technical collaboration with the Virgin
Group. Hindustan was relaunched re-establishing the company's prominent
presence in the regional news space.
2007
Mint, the business paper in partnership with the Wall Street Journal was
launched in Delhi and Mumbai. In the internet space, Hindustantimes.com
was relaunched and Livemint.com was introduced.
2008
Firefly e-Ventures, an HT Media Company launched its first portal for job
Seekers, Shine.com; and a social networking website Desimartini.com. HT
Media also entered the Mobile space with 54242 in partnership with
velti.com
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PRODUCT OF THE COMPANY
ENGLISH PRINT
- Hindustan Times is one of Indias most respected and
Leading English dailies. The flagship newspaper of HT Media, the Hindustan
Times was inaugurated by Mahatma Gandhi in the year 1924. Hindustan
Times has been pioneering trends in journalism, setting standards and
breaking new ground for the last 80 years. Spurred by the leading faces of
Indian journalism, Hindustan Times has evolved with the times, reflecting
the changing India and is today the newspaper of choice of over 3.3 million
Indians.
- A business daily from HT Media in collaboration with Wall Street
Journal.
- A youth oriented complete newspaper for the generation next.
- A easy-to-carry, easy-to-read newspaper targeted at
young delhi-ites.
HINDI PRINT
- A Hindi daily newspaper for all type of Indian reader.
- A Hindi magazine for kids.
INTERNET
RADIO
104 FM.
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Mohali LIVE
Mohali live is a supplement paper of Hindustan time. Which is running with
Hindustan time. Its a hyper local newspaper forMohali town. The main
motive to start a Mohali live hyper local in Mohali are to provide more space
for the news of Mohali region it is not possible in HT main So to short out
this problem HT started Mohali live hyper local in Mohali region. The one
another main motive to start Mohali live was to generate more and more
revenue for HT through advertisement. The Mohali city is one of the
emerging city of Haryana state and it is near the Chandigarh. So grasp more
and more market on the point of advertisement. One main motto behind
starting Mohali live is to attract local market business. Because they cannot
advertise in national newspaper Last but not least one another reason was to
increase the circulation of HT in Mohali city by generating a emotional
appeal on the mind of the Mohali people by starting a local news paper
only for Mohali. And the punch line for Mohali live also show a emotional
appeal Mohali live publish on every Friday and attached with HT free of cost
and the commercial houses where HT is not issuing there only Mohali live
delivered free of cost. When Mohali live is on starting stage its selling is door
to door but in present it inserted with Hindustan time.. At present the
circulation Mohali is about 8000 in house hold and 3000 commercial. Its
circulation is better than other local newspaper in Mohali. Because of brand
name. Most of advertise want to advertise in Mohali
Live. Mohali live is running in profit.
Most of the news, articles, editorial content and advertisement also came into
Mohali live are belongs to particular Mohali city and its near places which
are close to the Mohali region. The Mohali live is managed by the
management of HT main paper. And it also published from HT Mohali press.
It has total 12 papers which include different 7 verticals like:-
-News
- Our community
- Education
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- Life style
-Fashion
-Your stars
-WellnessWhen we talk about cost of advertisement in Mohali live is very low compare
to other national newspaper-
Front page- 55/square cm (in Rs.)
Back page- 50/square cm (in Rs.)
3 rd page- 45/square cm (in RS)
Inside page- 35/square cm (in RS)
It is running very good into the Mohali market. It is the best newspapercompare to all other advertising media in Mohali market.
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Scope of Hyper-Local in print Media
On the basis of my study and other surveys hyper-local newspaper like
Mohali Live has a significant and bright future because Indian youth
generation likes to read easy to carry. These newspaper (hyper-local) become
very popular in next one or two year.
Hyper- local newspaper also a great source of revenue for company because
a hyper local newspaper has news from its local community and people like
to read about their city. So hyper-local newspaper is good concept and it has
a bright future. Some other reasons to support to my study are given below:
In India, there are many big cities like Chandigarh, Delhi, Chennai,
Calcutta, Mumbai etc. And they also have good markets and huge
population, so there is a great potential to hyper-local newspaper.
The living standard of Indian people also increases, because of growing
economy and literacy rate.
No other such big player in such type of hyper local concepts shows their
presence in India.
Most of the market is untouched which have a good potential for advertising
Opening and coming of big brand and MNCs in India day-by-day.
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DATA ANALYSIS & DATA
INTERPRETATION
HYPOTHESIS OF FACTOR ANALYSIS TEST:
In this research we have total 12 variables so we have two types of
hypothesis formation the first one is NULL and the second is ALTERNATE
hypothesis;
NULL HYPOTHESIS (H0)
H0 That, these factors like (Low price, Newspaper Content, Good service,
Free of cost distribution, Discounts, Circulation, Availability, Specific target
area, Schemes, Compact Size, Brand name, Response etc.) are not affect the
Customer preference towards choosing a newspaper as a medium of
advertising.
ALTERNATE HYPOTHESIS (H1):H1 That, these factors like (Low price, Newspaper Content, Good service,
Free of cost distribution, Discounts, Circulation, Availability, Specific target
area, Schemes, Compact Size, Brand name, Response etc.) are affect the
customer preference towards choosing a newspaper as a medium of
advertising.
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INTERPRETATION &
ANALYSIS OF QUESTIONNAIRE
1- Which newspaper do you read daily?
ANALYSIS:
First question of questionnaire is which newspaper do you read daily? 33%
respondent say that they like to read Hindustan Times, 22% respondent like
to read The Tribune, 23 % respondent like to read Times of India and 19%
respondent like to read The Hindu newspaper. So on the basis of my research
HT is the most readable English newspaper in Mohali Region.
HT Media
HT
Times Of India
Tribune
The Hindu
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2- Do you know about Mohali live?
ANALYSIS:
Mohali live hyper local of HT is a supplement newspaper of HT and
distributed free of cost. Most of the respondents of Mohali region are aware
about the hyper local. From my research work 92% respondents say yes they
are aware about the Mohali Live hyper local. And only 8% respondents are
not aware about the Mohali live.
3- Are you using advertisement for your business?
HT Media
No
Yes
HT Media
Yes
No
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ANALYSIS:
88% of my total respondents use advertisement as media tool and only 12%
respondent not advertise their businesses. So this data shows advertisement isvery important and necessary to every business to grow.
4- Indicate the best medium to advertise in a smaller region like
Mohali?
ANALYSIS:
52% respondents says they use newspaper as a advertisement medium to
advertise their business. 18% says they use word of mouth while 18%
respondents say they use leaflets, 6% respondents say they prefer billboards
to advertise their business. 18% like to use TV & 6% Radio.
5- How often do you advertise?
HT Media
T.V.
Radio
Newspaper
Leaflets
Billboards
Word Of Mouth
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ANALYSIS:
30% respondents says they advertise their business Weekly , 10%
respondents advertise yearly or we can say they have big budget for
advertisement, 40% respondents advertise their business when it is necessary.
20 % respondent says they use advertisement once in a Month.
6- Do you advertise your business ever before with Mohali Live?
ANALYSIS:
65% respondents advertised with Mohali Live but only 35% respondents do
not advertised with Mohali Live.
HT Media
Weekly
Monthly
Yearly
Whenever Necessary
HT Media
Yes
No
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7- Do you think advertise with Mohali Live is beneficial for yourbusiness?
ANALYSIS:
80% respondents says advertising with Mohali Live is beneficial for theirbusiness because they use Mohali Live and other newspaper also for
advertisement.
HT Media
Yes
No
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8- Why are you not advertising your business?
ANALYSIS:
70% respondents are not using advertisement because they have no huge
fund for advertisement and 5% respondents do not use advertisement because
they have low awareness for advertisement, 25% think advertising is un-
useful for business.
HT Media
Lack Of Fund
Unawareness
Unuseful For Business
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FINDINGS OF RESARCH
The findings of this research are indicating that the five factors which are
mainly affect the customers (advertisers). So we can say that the customers
mainly focused on these factors like High Return of money and customer,
Responsiveness, Good distribution with attractive schemes, Affordability &
Convenient, Space availability. The findings of this research indicates that a
customer (advertiser) choose HT Mohali Live for advertising because of its
low advertisement cost, high circulation, space availability and discount &
schemes.
The first finding of this research is customers (advertiser) consider first, the
rates of advertisement, circulation and brand image of the paper.
Second finding we find that customers are directly affected by these
factors, Factors like High Return of money and customer, Responsiveness,
Good distribution with attractive schemes, Affordability & Convenient and
Space availability are effect customers preference towards advertising.
On the basis of this study we can say that the future of hyper-local
newspaper (HT Mohali Live) is very bright because people are really
interested in advertisement with hyper-local newspaper (Mohali Live).
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According to this study most of the Mohali people like to advertised with
newspaper.
According to this study most of the Mohali people read Hindustan Times.
According to this study most of the Mohali people think advertise with
Mohali live is beneficial for them.
RECOMMANDATION
According to my study respondents mostly influenced by the rates of
advertisement and circulation of Mohali Live, so I would suggest that lowers
the advertisement rates and increase the circulation of Mohali Live.
The second suggestion to Mohali Live Team give better customer support
because most of the customer influenced by good service.
According to the study many people are not advertising with Mohali live,
so I would like to suggest Mohali live team to give them special packages,
schemes and special offers to start advertised with Mohali live.
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CONCLUSION
The expectations of the customers are regularly increasing because of the
increasing competition and emergence of global market. In such conditions it
becomes very necessary for a company to fulfil all the expectations of the
customers and give them a delightful experience.
HT Mohali live aims to provide better services by consistently improvement.
The study concluded:-
HT Mohali live has lower advertisement rates, good Management, good
services than other newspapers.
HT Mohali live keeps its process more transparent.
HT Mohali live is giving more services to its clients like free designing of
advertisement.
HT Mohali live charges are less than other newspaper and local magazines.
Advertisers are looking for those advertising medium options where they get
maximum returns with less costs.
Market is becoming more complex & competition will increase rapidly in the
market, so advertiser knows the value of advertisement.
People are less aware about the Services provided by HT Mohali live.
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REFERENCES
et al (2006), The relationship of the visual element of an
Advertisement to service quality expectations and source credibility, journal
of service marketing, volume 20, issue 6.
Amongst urban children: An Indian experiencewith special reference to
TV advertising, Asia Pacific Journal of Marketing and Logistics, volume 18,
issue 4.
2000 Olympic Games, Corporate Communications: An International Journal
Volume: 7 Issue: 3.
Christensen shows newspapers how to fight web media challengers, Strategic
Direction Volume: 24 Issue: 9.
.E. and Belch, M.A. (1999), advertising and promotionan
integrated marketing communications perspective, McGraw-Hill, Bostan,
MA.
the real reason for the real bad
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advertising, Journal of Consumer Marketing Volume: 19 Issue: 4.
-agency use of
advertising models, and the academic practitioner divide, MarketingIntelligence & Planning Volume: 24 Issue: 5.
http://www.ehow.com/list_6311916_effects-print-media-
society.html#ixzz0u7aefqfe
beyond advertising: why people are the newmedia, Handbook of Business Strategy, Volume: 7, Issue: 1.
-us/management
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ANNEXURE
QUESTIONNAIRE
Dear Respondent
I am conducting a research on customer preferences towards
choosing a newspaper as a medium of advertising and scope of hyper-local
newspaper in print media. So, Please spare some valuable time of yours to fill
it correctly to make my study complete.
Name: ....
Shop Or Institute Name: .
1. Out of which newspaper do you read daily?
Hindustan Times The Tribune
Times of India The Hindu Any other
2. Do you know about HT Mohali Live?
Yes No
3. Are you using advertisement for your business?
Yes No
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4. Please indicate the best medium to advertise to a smaller region like
Mohali.
Television Radio
Newspaper Fliers
Word of mouth Leaflets
5. How often do you advertise?
Weekly Monthly
Yearly When needed
6. Do you advertise your business ever before HT Mohali Live?
Yes No
7. Do you think advertising with HT Mohali Live is beneficial for your
business?
Yes No
8. Why you are not using advertisement for your business?
Lack of fund lack of awareness
Unuseful for business
9.Any suggestion
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Thank you