Microsoft Unified Communications A quick introduction

Tony Cocks

tonyc@microsoft.com

So what is Unified Communications?

• Ask 100 people, get 100 different answers

• But it’ll probably include some or all of these:

– IP Telephony, Web Conferencing, Unified Messaging, Video, Presence, Instant Messaging, Fax to desktop

• All this always available on every device and in every Microsoft application.

Some Trends

Mobility

• Call me on my mobile...

• 60% to VM

• 27% on the road

Business travel

• Air travel 6% of UK emissions

• Focus on T & E

Flexible Workers

• 9 to 5 wastes 45 mins/day

• Home workers

• Remote teams

Gen Y

• YouTube, Facebook, IM

• Employer to provide tools

Sce

na

rio

s

Pro

du

cts

On Premise Hosted by Microsoft

De

live

ry

IM and Presence

Unified Messaging

E-Mail and Calendaring

Conferencing

VoIP

Mobility

Security and Compliance

E-mail Security, Compliance, and

Continuity

Hosted by Partners Hosted by Partners

Conferencing

R2

Connect the Right Way Reduced Overload

User-Centric Communication Single User Identity

Everything starts with Identity And Presence

Communicator

• Instant Messaging

• Presence & Awareness

• Desktop sharing

• Softphone

• File sharing

• Conferencing

– Audio & Video

• Exchange integration

OCS Certified Microsoft LifeCams Recommended for Business

LifeCam Cinema 720p HD sensor / 30 Frames Per Second / Auto-focus

LifeCam Show 2.0 MP sensor, Compact Design

LifeCam VX-5000 1.3 MP sensor, Flexible Attachment Base

• Immersive virtual meetings – Active speaker and panorama views

– Views synchronized with data

• Revolutionary experience – Record and playback meetings

– Suitable for every meeting room

• Tandberg & Polycom Integration

Live Meeting Video Conferencing

R2 Headlines

• Audio Conferencing

• Group Chat

• Attendant Console

• New Devices

• .Net and Visual Studio integration

• High def video

• Cross platform desktop sharing

So what are people telling us...

Worry not about...

• Where people are

• Which device/number they are using

• VPN connectivity (mostly)

• Bandwidth – coverage/availability (mostly)

• Location centric meetings

• Home workers/swine flu/childcare issues/snowed in (mostly)

• Weird keypad incantations (#41##27**3)

Side effects

• Presence is king

• Calendar centricity

• Organisational cohesion – No one falls off the grid

• Flattens the organisation

• Short emails off loaded to IM

• Conversations migrate across media – IM.Phone or IM.Email or IM.Video or IM.LiveMeeting

•Cultural

Thanks

Tony Cocks

tonyc@microsoft.com