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A LARGE-SCALE PARTICIPATORY DESIGN
Antonella De Angeli Department of Computer Science and Engineering
Smart students building their campus:
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• Smart campus: An introduction
• Design in the wild!
• List of services
• Iterative interaction design
• Field study
• BUILDING THE COMMUNITY!
AGENDA
SMART CAMPUS: AN INTRODUCTION
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Socio-technical platform for the creation and delivery of campus services
Territorial lab for experimenting with innovative ICT solutions
Community of active people designing services they need and like
WHAT IS SMART CAMPUS?
Community creating services they need and like
METHODOLOGY
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DESIGN
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List of services
Refining Scenarios Iteratively
Interaction Frameworks
Visual Language
Refining Form & Behavior
Personas Scenarios
PACT analysis
User Research
Sketches Prototypes & Evaluation
Implementation Evaluation Redesign
ENVISIONING NEW SERVICES
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Methodology Participatory design with 6 groups of students Questionnaire study: perspective students Focus groups Design workshops Diary study
Results List of services Personas Scenarios
USER RESEARCH
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SPACE FOR DESIGN
MEDIA PEOPLE
WEB-SITE
SOCIAL NET
ORIENTA
TRAVELLING
WHERE DO I STUDY?
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Variations due to Careers Perspective, Triennale, Specialistica, PhD Newcomers, second/third year, planning and writing the thesis
Gender Curriculum Country of origin
STUDENTS
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BENCHMARKING
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FIRST LIST OF SERVICES 3 Design Trajectories
Learning Daily Life Recreation / spirituality
List of 25 Services (PACT style) Discover Trento. A geographical service for students who wish to share their interests while moving around Trento. It emphasizes the social context (leisure, sport and culture). It would provide foreigners with a means for exploring the territory (implications for tourism).
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SERVICES: MIX OF USER, UNI & TECH REQUIREMENTS
BUILDING THE SERVICES
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Carlo received his MSc degree in Computer Science from the University of Trento in November and is now looking for a position as programmer in Torino.
He was invited to submit a CV and some examples of his work to an important software company but he is having a difficult time to find the right material among the many course-works, programs and sketches produced in the last years.
He searches his hard disk, memory sticks and old laptop for documents about which he has forgotten names and location. When he found them, he often cannot open them because the applications with which they were created are old. He finds himself after two days of work with little materials and still needs to write a CV.
SCENARIOS
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Plan your trips in Trento and monitor your recurrent trips
Discover interesting events, places and itineraries in Trento
Manage your communities, share and follow relevant topics
Organize the messages form the campus, the city, and the other apps
Capture your experiences and share them with friends
Present yourself by combining certified info from Uni with your own content
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SERVICE DESIGN
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SERVICE DESIGN
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GOING LIVE!!
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GOING LIVE!!
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EVALUATION
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ORGANISING THE STUDY
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DESIGNERS Heuristics Evaluation User-based Evaluation Field Study
Design Forum
METHODOLOGY
USERS Questionnaire Attrak-Diff2 (Pragmatic-Hedonic - Aesthetics) 7-point semantic differential Diary Study Interviews Forum
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Diversify the community! Participatory Design Seminar – Faculty of Sociology: snowball approach
CSCW course – MSc Computer Science –
Moving to the city! Vivi Trento & Viaggia Trento released to Trento Municipality: 500 users
BUILD, RESEARCH, BUILD, EXPERIMENT!
Enlarging the Lab: Interns, Thesis – setting the ground for EUD Elaborate a model/process for designing SUCCESFUL services
MORE TESTING & DESIGN
EMPOWERING THE COMMUNITY
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GOING OPEN SOURCES
YOUR CONTRIBUTION
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APPLY:
Use consolidated techniques to evaluate, & redesign existing apps
REFLECT:
What can be done better? CREATE:
Expand the suite of services creating your own
YOU WILL BECOME PART OF THE TEAM
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Via alla Cascata 56C Povo di Trento, 38123
Italy
www.smartcampuslab.it
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Thank you!