A guide for CPIO

RTI Online – The Objective

• ICT based tool that facilitates/empowers the citizens to:File RTI request onlineFile first Appeal onlineReceive reply online Track and monitor the status

RTI Online – Components

• RTI Online has two components, viz.,The online request and appeal filing system (Citizen Interface) andThe RTI Request and Appeal Management System

(Public Authority Interface)

RTI Online – Key Features

• Citizen Interface:File request onlineFile first appeal onlineTrack statusRegister themselves on the portal(optional)Make payments online towards RTI fee and RTI

additional fee of APL applicantse-mail and SMS alert at various stages of the

processing cycle of RTI requests/first appeals

RTI Online – Key Features• Office Interface – Nodal Officer:

Create/maintain master directories ofCentral Public Information Officer(CPIO)First Appellate Authority(AAP)Deemed Public Information Officer(DPIO) and Transparency Officer(TO)

Create user accounts of CPIOs,FAAs,DPIOs,RTI Cell users

Receive and forward online requests and appeals received from citizens

Generate RTI returns

RTI Online – Key Features Office Interface – CPIO

Take necessary action on new requestsDemand for additional fee/payment(if any)Forward the request online to DPIO(if necessary)Upload final replyRegister RTI request received physically by CPIOGenerate various action based letters for RTI applicant

such as acknowledgement letter, additional payment letter, final reply letter and forwarding letter

Generate various MIS reports at CPIO levelPerform parameter based search for the requests

received by CPIO concernedSend online reply for the comments sought by FAA

RTI Online – Salient Features

Available 24x7 all through the year for filing/tracking of RTI request and first appeal

Enables the citizens to file RTI request and first Appeal online to the concerned Public Authority

RTI fee and additional fee online through Credit/ Debit cards or Internet Banking facility of SBI and its associate banks

System generated unique registration number for the RTI requests and first appeals

RTI Online – Salient Features

Citizens can track the status of RTI request or first appeal

SMS and e-mail alert to citizen at various stages of the life cycle of RTI request and first appeal

Facility to register and upload the RTI request and first appeal received physically by the public authorities

Monitoring of RTI requests/first appeals by CPIOs/FAAs through various MIS reports

RTI Online – Salient Features

Citizens can track the status of RTI request or first appeal

SMS and e-mail alert to citizen at various stages of the life cycle of RTI request and first appeal

Facility to register and upload the RTI request and first appeal received physically by the public authorities

Monitoring of RTI requests/first appeals by CPIOs/FAAs through various MIS reports

RTI Online – Salient Features

System generated letters at various stages of processing of RTI requests/first appeals thus reducing the time for drafting and typing the same

Monitoring at the level of Nodal Officer for all CPIOs and FAAs

System maintains the history of all the actions chronologically in the life cycle of RTI request and first appeal

URL details

http://rtionline.gov.in/RTIMIS or www.rtionline.gov.in/RTIMIS

Over to Live Presentation at http://164.100.42.71.:8080/citizen/RTIMIS