Slide 1

92nd ACCU Meeting 15th June 2011

1CERN HotelMobilityLong-term parkingAOB

2Contents

B. 38

Centralization of fire detectors (January 2011) ;Reopening of the renovated kitchen (15 March 2011)Formulate and implement a safety plan for the whole building (In progress);Replacement of the wall to wall carpeting in the corridors and the lounges; Creation of 2 additional hotel rooms (ex- lounges); Intervention on air extraction units;All taps will be changed;Replacement of old furniture in the rooms:All the rooms: office chairs, bedside lamps, telephones3rd, 4th and 5th floors: bedding.

B. 39B. 39Reopening of the renovated kitchen (July 2011)Change of all taps in the bathrooms; Replacement of the wall to wall carpeting in the corridors and the lounges;Renovation of the rooms: replacement of old furniture (chairs, bedding, office lamps, telephone);Creation of additional hotel rooms (ex- lounges); B. 41Installation of solar panels (End 2011)Painting in the rooms (in the course of 2011)APPARTMENTSRenewal of furniture (2011/2012)

3CERN Hotel 2011-2012 program of work

Reopening of the renovated rooms on 20th MarchRelooking of CERN Hotel web site:https://espace.cern.ch/hostel-service/default.aspx34CERN Hotel 2011-2012 program of work

Do we still need the lounges or should we turn them into bedrooms?

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5CERN Hotel 2011-2012 program of work

Please keep it clean!5Informatics enhancementsAll the rooms can be booked (up to six _ months) and cancelled via WWW booking [done]; Proposal for new dates in case no availability for requested and type of room requested [done]; Accounting of refusal : inserted in Fidelio for more accurate statistics [done]; Long Term waiting list [expected December 2011];

On-going deals with external hotels - Other enhancementsOn-going collaboration with the Foyer de Saint-Genis;Discussions with Secretariats to use fall-out shelters in Meyrin;

NEW: laundry service for CERN hotel residents !Laundry facility will comprise of 2 laundry bags for white and/or colored washing. Once processed it will be returned folded. 6

CERN HotelOn-going improvements

67CERN Hotel Some figures

Booking byMay 2010June 2010July 2010August 2010Sept. 2010Oct. 2010Nov. 2010Dec. 2010Jan. 2011Feb. 2011Mar. 2011

Apr. 2011

May2011Phone1 0521 069872778669776611302301508550347425Fax1630422800000000On Site9231 2971 2069541092166815878046271165920830762Email8 2188 51211 88010 933809162365969289632534898621851665641Web Booking1 0752 0572 3002 782426047275222267820924380573538395208Web booking: Up to 45 connexions per hour!8CERN Hotel No Show Cancellations - Refusals

MonthNo showCancellationsRefusals1/1022424NA2/1031525N A3/1038449NA4/1049866 (Vulcan)1445/1017433676/10271107447/1024702378/1019558499/10510483110/101212882611/102010543112/1014567NA01/1111619702/11215829903/111671719604/11175355205/112492678Functionality inserted in Fidelio since January9CERN Hotel- occupancy rates(excluding St Genis Foyer)

20102009JanFebMarAprMayJuneAugSeptOctNovDecJuly201110CERN Hotel- occupancy rates (excluding St Genis Foyer)

2008 annual occupancy rate: 72.5% (source Betisoft)

2010 annual occupancy rate: 76% (source Fidelio)

2009 annual occupancy rate: 73.5% (source Fidelio as from July 2009)20102009JanFebMarAprMayJuneAugSeptOctNovDecJuly2011Forecast 2011: 79%11

CERN HotelBooking situation during Summer 2011

As every summer all shared and low cost rooms in Building 38 and Saint Genis foyer are already fully booked from mid-June until mid-September (peak period 3 July 10 September)

But we succeed in hosting more students compared to 2010 providing them rooms in non CERN facilities

CERN HotelBusiness Park St GenisResidhomeShelters2756416201112

CERN HotelLow cost rooms

We continue to increase the number of low cost rooms available for CERN Users outside of the CERN domain :In the medium-term:Discussions with the Commune de Meyrin for a future hotel and student residence to be built;Discussions with the Foyer of Saint Genis for an increase in the number of rooms available for CERN UsersIn the short-term:Meyrin shelters 7CHF/night;On going negotiations with hotels in the center of Geneva;Business Park St GenisFlat for 2 persons 59EUR/night 29.5EUR/night/personResidhome St Genis and PrevessinFlat for 4 persons 62EUR/night 15.5EUR/night/person

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CERN HotelBooking situation during Summer 2011

Please contact the CERN Hotel Reception which is willing to help you!13CERN Hotel Terms and Conditions of ReservationApproved by the Legal services

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CERN Hotel Booking rules and conditions

In the event of cancellation or modification delaying the arrival date not being made within 48 hours of the reserved arrival date, a penalty equivalent to the cost of the first night of the reservation shall be charged to the debit or credit card used to guarantee the reservation. 1415

CERN HotelAdditional questions

One Spanish CERN user was surprised to find no publicphones available at CERN. Even the public phones in the foyerwere taken out. What was the reason to take them all out? Itwas found to be convenient to phone Spain using a public phoneinstead of using the quite expensive private mobile phone.

Another person informed me about the following. On Tuesday17th May, he was trying unsuccessfully to find a free room at anyof the three CERN hostels. He visited the foyer reception severaltimes and all the time they told him that the foyer was fully booked.In the hotel online reservation web-site he could see that there wererooms for handicapped people available. He was informed that,according to the CERN rules, these rooms aren't accessible forusers other than handicapped. He was wondering whether theserooms could be made available if, let's say, at 11pm they are stillfree. He also told me that it would be nice for people in the waitinglist since very early morning be informed by e-mail of whether theysucceeded to get a room or not. That would avoid many calls and/orvisits to the foyer reception.

Decided by Swisscom because not profitable2 rooms in B.41How can we guaranteeroom availability for disabled persons? 1516GS-IS Mobility strategy

CERN CAR SHARING LAUNCH IN JULY 2011

30 vehicles for a start: Mix of natural gas cars and standard cars cat. A; Spread over the CERN sites (Prevessin+Meyrin); Opened to the entire CERN community (valid contract); Cards available at PH car pool (B. 124); Conditions governing the use of a CERN car sharing Operational Circular no.4; All drivers must possess a driving authorization issued by CERN - CERN vehicle driving license (V).

Current stationsNb of carsB. 42B. 403B. 301B. 1246B. 1301B. 5131B. 337B. 8641B. 363B. 5413 emails sent:To confirm the booking Reminder just before the booking Status report after the booking17GS-IS Mobility strategy

CERN BIKE SHARING MAY 2011ONE STATION Building 33- 20 bikes 115 bike sharing users!

CERN bike station = a closed network;Opened to Employees and Associated Members of Personnel ;To be used inside and between CERN sites for professional use only;Card available at the car pool (B. 130);Free of charge;Max. 8 hours for the time being;In case of damage, budgetary code will be charged (open discussion);Operational Circular No. 4 shall be revised;For more information:

http://www.velopass.ch/formulaire-cern

http://www.velopass.ch/fr/velopass-velos-en-libre-service-suisse/comment-ca-marche/comment-ca-marche

Future stations coming!17Mobility and Transport - Shuttles

Persons transported sinceb. Groups transported February 2010

Extension of the schedule for the Airport

Routes 1 and 2Airport42 45518 777Number of groups (Visits and VIP) transported in 2010Number of groups (Visits and VIP) transported in 2011

152567518

19Mobility and Transport

How to go to the Airport?

TRAM number L18 - Every 10 minutes from 5:00 to 00:00

20Mobility and Transport - Shuttles

Airport Circuit 4 shuttle stop will be provisionally moved to Door 4, (Departure area) currently the parking space reserved for coaches21

Mobility and Transport - Shuttles

From building 33, additional services of the shuttle (during peak hours) to cover the sites of Meyrin and Prevessin - every 15/20 minutes- Routes 5 and 6

ShuttleVelo racksBike sharingInGridCar sharingVisitors bus parkP+R50 placesNumber of persons transported via Routes 5 and 61084A new service started since 2 May 2011!Circuit 1 previously serving Meyrin and then Prevessin, will now only go as far as Meyrin. Route 1 will be the opposite circular route of the current Meyrin TRAM shuttle.Circuit 1 will no longer have a timetable interruption during the midday period to compensate for the cancellation of the current Meyrin TRAM route during this lunchtime period.The stops for the Foyer Htel in St Genis are now on the modified version of Circuit 2.

Improved mobility on Meyrin site and increased frequency for those people arriving via the TRAM.22Optimisation of CERN shuttle routes - Proposals

CIRCUIT 13316057855545301883630ISR504101224050007/4507/4707/4807/4907/5007/5207/5307/5407/5607/5707/5807/5908/0008/0108/0208/0508/0708/0808/0908/1008/1208/1308/1408/1608/1708/1808/1908/2008/2108/2208/2508/2708/2808/2908/3008/3208/3308/3408/3608/3708/3808/3908/4008/4108/4208/4508/4708/4808/4908/5008/5208/5308/5408/5608/5708/5808/5909/0009/0109/0209/0509/0709/0809/0909/1009/1209/1309/1409/1609/1709/1809/1909/2009/2109/2209/4509/4709/4809/4909/5009/5209/5309/5409/5609/5709/5809/5910/0010/0110/0210/0510/0710/0810/0910/1010/1210/1310/1410/1610/1710/1810/1910/2010/2110/2210/2510/2710/2810/2910/3010/3210/3310/3410/3610/3710/3810/3910/4010/4110/4210/4510/4710/4810/4910/5010/5210/5310/5410/5610/5710/5810/5911/0011/0111/0211/0511/0711/0811/0911/1011/1211/1311/1411/1611/1711/1811/1911/2011/2111/2211/2511/2711/2811/2911/3011/3211/3311/3411/3611/3711/3811/3911/4011/4111/4211/4511/4711/4811/4911/5011/5211/5311/5411/5611/5711/5811/5912/0012/0112/0212/0512/0712/0812/0912/1012/1212/1312/1412/1612/1712/1812/1912/2012/2112/2212/2512/2712/2812/2912/3012/3212/3312/3412/3612/3712/3812/3912/4012/4112/4212/4512/4712/4812/4912/5012/5212/5312/5412/5612/5712/5812/5913/0013/0113/0213/0513/0713/0813/0913/1013/1213/1313/1413/1613/1713/1813/1913/2013/2113/2213/2513/2713/2813/2913/3013/3213/3313/3413/3613/3713/3813/3913/4013/4113/4213/4513/4713/4813/4913/5013/5213/5313/5413/5613/5713/5813/5914/0014/0114/0214/0514/0714/0814/0914/1014/1214/1314/1414/1614/1714/1814/1914/2014/2114/2214/2514/2714/2814/2914/3014/3214/3314/3414/3614/3714/3814/3914/4014/4114/4214/4514/4714/4814/4914/5014/5214/5314/5414/5614/5714/5814/5915/0015/0115/0215/0515/0715/0815/0915/1015/1215/1315/1415/1615/1715/1815/1915/2015/2115/2215/4515/4715/4815/4915/5015/5215/5315/5415/5615/5715/5815/5916/0016/0116/0216/0516/0716/0816/0916/1016/1216/1316/1416/1616/1716/1816/1916/2016/2116/2216/2516/2716/2816/2916/3016/3216/3316/3416/3616/3716/3816/3916/4016/4116/4216/4516/4716/4816/4916/5016/5216/5316/5416/5616/5716/5816/5917/0017/0117/0217/0517/0717/0817/0917/1017/1217/1317/1417/1617/1717/1817/1917/2017/2117/2217/2517/2717/2817/2917/3017/3217/3317/3417/3617/3717/3817/3917/4017/4117/4223Optimisation of CERN shuttle routes - Proposals

Circuit 2 previously serving Meyrin and then Prevessin, will now only go as far as Prevessin. Route 2 will be the opposite circular route of the current PrevessinTRAM shuttle. 2 stops for the Foyer Htel in St Genis on this route which compensates for the cancellation of one previous stop on route 1. Improved mobility on Prevessin site and increased frequency for those people arriving via the TRAM.

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Optimisation of CERN shuttle routes - Proposals

The midday route has been cancelled and compensated by the new Circuit 1. Fixed timetable established. Timetable has been subsequenty adjusted to reflect real route times, thus avoiding delays.25Optimisation of CERN shuttle routes - Proposals

Fixed timetable established. Timetable has been subsequenty adjusted to reflect real route times, thus avoiding delays. Opposite circular route of the current Circuit 2. Departure from SM18 and no longer from CCC.26Mobility Survey for CERN staff and users by Athens Universities

This survey takes less than ten minutes Goals: to find out about:mobility patterns inside and outside CERN,attitudes and perception towards various transport modes.preferences in some hypothetical scenarios regarding mode choice and parking facility choice.

The results of this survey will be used to assess travel needs between Home and CERN, as well as within CERN. The more people that complete the survey the more accurate the results will be.

27Long-term parking near B588

Shuttle stop Building 855 every 20 minutes28Long-term parking near B588

B.504 Bus StopB.855 Bus StopLT ParkingMany thanks for your attention

Q&A and Discussion

29

draft 21 April 2011

CERN Hotel Terms and Conditions of Reservation

Online reservations for the CERN hotel and the Foyer Rsidence Schumann in Saint Genis are subject to acceptance of these terms and conditions in their entirety.

PurposeThe CERN hotel operates the website http://hostel.cern.ch to permit guests to reserve rooms in the CERN hotel and the Foyer Rsidence Schumann in Saint Genis. For the purposes of this document, the term CERN hotel shall be deemed to include both establishments.

These terms and conditions apply to all online reservations made at http://hostel.cern.ch

The provisions of these terms and conditions shall be interpreted in accordance with their true meaning and effect.

The CERN hotel reserves the right to modify at any time and without notice these terms and conditions, its online reservation system and/or the CERN hotel website(s).

Reservation processTo make a reservation, a guest shall have registered at CERN and be eligible to stay in the CERN hotel. Information on eligibility is online at: https://espace.cern.ch/hostelservice/Wiki%20Pages/Booking%20Rules.aspx

Whilst every effort has been made to ensure that the images and text contained on http://hostel.cern.ch are as accurate as possible, variations in the accommodation offered may occur. It is the responsibility of each guest to determine the suitability of accommodations for his individual needs prior to making a reservation and to confirm same, as necessary with the CERN hotel.

The cost of the reservation is indicated during the reservation process as a tax-inclusive amount in Swiss francs. The cost is quoted on a room-only basis for the number of people and the dates specified in the reservation. The CERN Hotel does not provide any meals.

The reservation form shall be completed truthfully and accurately.

The reservation is deemed to have been created upon submission of the reservation form at http://hostel.cern.ch

The CERN Hotel shall acknowledge receipt of the reservation by email indicating the contract offer; the services reserved; the total cost; and, the terms and conditions of sale. This acknowledgement of reservation completes the contract between the CERN hotel and the guest.

In the event that there is a discrepancy between the acknowledgement of reservation and these terms and conditions, the relevant clauses of the acknowledgement of reservation shall prevail.

The CERN Hotel shall not be held responsible for the non-fulfillment or inadequate fulfillment of the reservation in the event of force majeure, actions of third parties, or actions of the guest.

Guarantee and paymentAll reservations, regardless of origin, are payable in Swiss francs.

Reservations shall be secured with a debit or credit card. The card details are for the purposes of guaranteeing the reservation; the card is not charged at the time of reservation.

Payment shall be made upon arrival at or departure from the CERN hotel.

In the event of a no-show (the guest does not arrive and has not modified or cancelled his reservation), the cost of the first night of the reservation shall be charged to the debit or credit card used to guarantee the reservation. Effective noon on the second day of the reservation, the reservation shall be cancelled.

Cancellation or modification of a reservationSubject to the conditions hereunder, a reservation may be cancelled or modified by clicking on the "My reservations" link at http://hostel.cern.ch

Cancellation or modification made up to 48 hours prior to the reserved arrival date is not subject to penalties or other charges.

In the event of cancellation or modification delaying the arrival date made within 48 hours of the reserved arrival date, a penalty equivalent to the cost of the first night of the reservation shall be charged to the debit or credit card used to guarantee the reservation.

Substantial modifications to a reservation, such as significantly reducing its duration, made within 48 hours of the reserved arrival date may, at the sole discretion of the CERN hotel, result in the charging of a penalty equivalent to the cost of the first night of the original reservation to the debit or credit card used to guarantee the reservation.

Check-in and check-outUnless expressly specified otherwise in the emailed acknowledgement of reservation, check-out time is noon on the last day of the reservation.

Failure to check-out and vacate the room by the check-out time shall automatically result in a penalty equivalent to the cost of the first night of the reservation being charged to the debit or credit card used to guarantee the reservation.

Once a guest has checked-in, no refund or reduction in the cost of the reservation shall be offered in the event of early departure.

Data protectionThe personal information requested at the time of reservation is essential for the reservation to be completed.

The CERN hotel maintains a data protection policy with respect to such personal information. The policy is available online at _____________.

The electronic records retained by the CERN hotel shall be maintained under reasonable levels of security and considered as proof of communication, orders and payments between the parties.Comment by vmarchal: Voir avec AIS

Contact informationFor questions relating to CERN hotel reservations, customer service is open as follows:Monday Friday07:30 to 01:00 (local time)Saturdays, Sundays and holidays 09:00 to 01:00

Telephone+41 22 767 33 44Fax+41 22 767 38 00Emailcern.hostel@cern.ch MailCustomer ReservationsCERN Hotel1211 Geneva 23Switzerland

Complaints about accommodation may be addressed to the hotel reception, which is open as follows: Monday Friday07:30 to 01:00 (local time)Saturdays, Sundays and holidays 09:00 to 01:00

In the event that there is a discrepancy between the acknowledgement of reservation and these terms and conditions, the relevant clauses of the acknowledgement of reservation shall prevail.

The CERN Hotel shall not be held responsible for the non-fulfillment or inadequate fulfillment of the reservation in the event of force majeure, actions of third parties, or actions of the guest.

Guarantee and paymentAll reservations, regardless of origin, are payable in Swiss francs.

Reservations shall be secured with a debit or credit card. The card details are for the purposes of guaranteeing the reservation; the card is not charged at the time of reservation.

Payment shall be made upon arrival at or departure from the CERN hotel.

In the event of a no-show (the guest does not arrive and has not modified or cancelled his reservation), the cost of the first night of the reservation shall be charged to the debit or credit card used to guarantee the reservation. Effective noon on the second day of the reservation, the reservation shall be cancelled.

Cancellation or modification of a reservationSubject to the conditions hereunder, a reservation may be cancelled or modified by clicking on the "My reservations" link at http://hostel.cern.ch

Cancellation or modification made up to 48 hours prior to the reserved arrival date is not subject to penalties or other charges.

In the event of cancellation or modification delaying the arrival date made within 48 hours of the reserved arrival date, a penalty equivalent to the cost of the first night of the reservation shall be charged to the debit or credit card used to guarantee the reservation.

Substantial modifications to a reservation, such as significantly reducing its duration, made within 48 hours of the reserved arrival date may, at the sole discretion of the CERN hotel, result in the charging of a penalty equivalent to the cost of the first night of the original reservation to the debit or credit card used to guarantee the reservation.

Check-in and check-outUnless expressly specified otherwise in the emailed acknowledgement of reservation, check-out time is noon on the last day of the reservation.

Failure to check-out and vacate the room by the check-out time shall automatically result in a penalty equivalent to the cost of the first night of the reservation being charged to the debit or credit card used to guarantee the reservation.VISION

LEVEL 2

TRANSPORT POLICY

LEVEL 3

STRATEGIC MEASURES

CERNs Community Requirements

E.U. Policy

Consultants International Experience

Current Situation

LEVEL 1