87,832 68% 93% · 2017-10-13 · case study 2 the opportunity a new offering from a high profile...

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| Case Study 1 With search ad CPAs 93% lower than industry average and display ad CPAs 68% lower, our campaigns for Lenovo’s new App Explorer were a creative success! CLIENT: LENOVO PROJECT: CUSTOMER AQUISITON DURATION: 4 MONTHS 87,832 68% 93% WINDOWS DESKTOP DOWNLOADS LOWER THAN INDUSTRY AVERAGE FOR DISPLAY ADS CPA CPA LOWER THAN INDUSTRY AVERAGE FOR SEARCH ADS LENOVO CASE STUDY

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Page 1: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 1

With search ad CPAs 93% lower than industry average and display ad CPAs 68% lower, our campaigns for Lenovo’s new App Explorer were a creative success!

CLIENT: LENOVO PROJECT: CUSTOMER AQUISITON DURATION: 4 MONTHS

87,832 68% 93%WINDOWS DESKTOP

DOWNLOADS LOWER THAN

INDUSTRY AVERAGE FOR DISPLAY ADS

CPA CPA

LOWER THAN INDUSTRY AVERAGE

FOR SEARCH ADS

LENOVO CASE STUDY

Page 2: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 2

THE OPPORTUNITY

A NEW OFFERING FROM A HIGH PROFILE BRAND.

We created an ad campaign to support Lenovo’s new service, the Lenovo App Explorer (LAE). LAE launched last August and allows users to pick apps they want to use on their computer from a carefully curated list. Now, when a user opens their new Lenovo product, they only find the bare essentials and can customize their machine to fit their needs in a simple and secure way.

We quickly went to work, thinking through how to create compelling search and display ads to support this new service.

Page 3: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 3

THE CHALLENGE

SELLING SOFTWARE MADE BY AN ELITE HARDWARE COMPANY.

The main challenge for this project was creating ads for a company known more for its hardware than its software. How do you visually market an app-recommending tool without referencing UI screens? That would have been the easy solution, but we needed to stay within Lenovo’s brand guidelines. Lenovo conveys vibrant energy and innovation to match their attitude—never stand still—the opposite of boring UI screens.

We had to approach the display ad creation process from a very real perspective. We needed the images to convey the Lenovo brand and speak to its audience.

Page 4: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 4

THE DIRECTION

ONLY THE APPS YOU LOVE.

Of the three concepts presented, Lenovo enthusiastically selected our second concept—Only the apps you love. This concept focused on the outcome of easy customization—a computer that is just how you want it to be. After all, your computer is an extension of you. Each ad features someone being entirely authentic and true to their own unique style to mirror how LAE allows for this level of customization.

Our agency always favors hand drawn sketches over composite stock for concept mockups because they often communicate ideas more effectively. They expose the ‘bones’ of the idea rather than distracting with full color images that aren’t final.

If you’d been in the office while creating mockups you may have been surprised to see our content director hunched over a light table with a pen in hand—probably stolen from the poor designer who was at a video shoot for another client. Don’t worry though, he got it back eventually...

Page 5: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 5

THE PROCESS

HAND-PICKED, HAND-STAGED, PURPOSEFUL.

With approved concepts in hand, we went back to our creative team to decide how to bring them to life. We always opt for authentic, custom images for our clients because consumers can always smell a stock image from a mile away. For Lenovo, individual expression is central to their brand, so custom photography was even more critical to a successful ad campaign—especially since the ad campaign concept was to capture the concept of customization.

We worked closely with Kelsey Goodwin from KGOODPHOTO for the display ad photoshoots. Each cast member, Eriko, Manj and Ebonnie, are lively, unexpected and bold leaders in their fields—not models. The challenge for this photoshoot was to capture their vibrant energy to sell the product, while staying in line with Lenovo’s brand guidelines.

Eriko is our cherry-haired drummer-slash-hairdresser. The skull and scissor crossbones on the computer represent how, as a hairdresser, the Lenovo machine has been customized for her unique progressive mindset. This is how the image sells the product—it shows LAE can be customized just for you.

Manj is known for his reactive lighting designs and unique Indian music compositions on the dilruba. The Lenovo brand speaks to unexpected technology that allows people to progress in interesting ways. Thus Manj’s reactive lights in the background and the corresponding image on his computer were a perfect fit.

Our last ad cast member, Ebonnie, is a talented taxidermy artist and dance performer. She’s not afraid to do the unconventional and forge ahead. The spray paint captured in the photo allowed us to align Ebonnie’s vibrant energy with the Lenovo’s attitude of never standing still in an interesting way to sell the product.

Page 6: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 6

THE RESULTS

HERE’S HOW THE CAMPAIGN PERFORMED.

0.5% 6% 68%CTR (0.4%

INDUSTRY AVERAGE)CONVERSION RATE

(1.04% INDUSTRY AVERAGE)

WITH A CPA

2.1% 11.5% 93%CTR (0.84%

INDUSTRY AVERAGE)CONVERSION RATE

(2.55% INDUSTRY AVERAGE)

WITH A CPA

LOWER THAN INDUSTRY AVERAGE

LOWER THAN INDUSTRY AVERAGE

87,832DROVE

CUSTOMER DOWNLOADS IN FOUR MONTHS WITH ONLY 10% OF AVAILABLE IMPRESSIONS TAPPED

SEARCH

DISPLAY

Page 7: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

| Case Study 7

THE MORAL OF THE STORY

ALWAYS BE OPTIMIZING.

The heavy lifting was done, but we didn’t stop there. Any successful ad campaign is constantly reviewed and optimized over time to ensure maximum performance. Our dedicated media buyers and copywriters regularly monitored the campaign to improve results.

As for those ideas that didn’t make it past the concepting stage, those boneyard mockups can be found proudly displayed on our kitchen fridge—a constant reminder to remain energized about generating unique ideas for our clients.

Page 8: 87,832 68% 93% · 2017-10-13 · Case Study 2 THE OPPORTUNITY A NEW OFFERING FROM A HIGH PROFILE BRAND. We created an ad campaign to support Lenovo’s new service, the Lenovo App

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Send us an email and we’ll get started.

[email protected]