how to access and take new lenovo courses
DESCRIPTION
How to access and take new Lenovo courses. Guidance. Content. Why new courses? – new Training road map How to access and take new courses? Important notes: deadline, 2 modules in each course What to do if I can not log in? How to check technician qualification?. - PowerPoint PPT PresentationTRANSCRIPT
Guidance
How to access and take
new Lenovo courses
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.2
Why new courses? – new Training road map How to access and take new courses? Important notes: deadline, 2 modules in each course What to do if I can not log in? How to check technician qualification?
Content
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.3
New EMEA Service Training Road Map
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.4
Login to Lenovo Partner Portal
1) Visit Lenovo Partner Portalhttp://partners.lenovo.com/
2) Login using your LPP/Relayware login details
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.5
Click on the TRAINING tab and then on Course Catalog
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.6
Click on Warranty service and “ACCESS COURSE’’ of Lenovo Authorized Service Provider Training
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.7
IMPORTANT NOTES
Old 07 certificates will be valid until Nov 30, 2012. By that date, all technicians must pass new courses. From the Dec 01, 2012 only new 08 certificates will be accepted and valid.
The new certification path breaks each course into 2 modules. Start with first one 08- BP (Best Practices) for short review of general knowledge and then continue with standard one covering technologies and FRU service.
Please note that the standard course is not valid without passing BP version.
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.8
Password reset
In case of forgotten or not functional password, try to reset it directly on the right bottom corner of Lenovo training portal webpage. If the password still does not work please contact [email protected]
2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.9
How to check technician qualification in MySAP Log in to MySAP portal with external profile
admin access. Go to External Profile Admin tab, click on
Locations and then on View trainings
List with Lenovo online trainings will pop-up for your selected Location
Continue by opening Associated Contacts and choose the technician. Press View Training.
Engineer record will pop-up for you. In upper menu you can see CompTIA credentials
If certificate is not automatically shown within 24 hours, please provide copy of certificate to [email protected] for manual updating
