6th arab hr conference
TRANSCRIPT
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MEASURING PERFORMANCETOWARDS STRATEGIC
ACHIEVEMENT
Amman - Jordan, 11-14 June 2012
6-th ARAB HR CONFERENCE
HR METRICS is a vital tool to measure both the efficiency and effectiveness of HRM, also they alert the organization to problems, drive change for improvement, and monitor progress toward reaching objectives. These vary with the strategy and link the strategic objectives with HRM performance.
HR METRICS measure the impact of HRM on employees because those are the core focus of an HRM, what HRM really do is all related to people in the organization and the efficiency of HRM and effectiveness of HR programs can be really measured by looking at employees, their performance and their behavior in an organization i.e. employees satisfaction, retention, engagement, etc.
In the recent past years, we have introduced strategic planning to organization and we have cascaded the strategic objectives to business units in the organization. We have also composed indicators to ensure implementation of the strategy in the bottom lines using the Balanced Score Cards methodology. Now, it is the time that Human Resources Departments contribute effectively in the achievement of the whole organizational strategy, and this won’t happen unless they are able to measure their performance through certain metrics related to the strategy.
Conference Theme:
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Data used for HR METRICS are all kept at HR Department, where all information about the employees is saved: interviews, performance appraisals, personnel files. HRIS information are typical sources for compiling the statistics, or key performance indicators (KPIs) and form the basis of measurement for the HR Metrics.
Research has shown that when HR METRICS are used, productivity would increase up to 30%. Moreover, many other improvements would take place in organizational performance, ROI’s, recruiting efficiency, employee satisfaction and retention. The same research also indicated that 80% of the organizations set HR METRICS improperly making the metrics a burden on HRM leading to no factual strategic decisions.In our conference, we’re discussing how to define HR METRICS and assign them in relation to organization’s business goals and strategic objectives. After the conference, HR Managers will certainly join the strategic meetings at their organizations and will contribute efficiently as they never did in the past.
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Module 1: Link between HR strategy and organizational strategy
Module 2: HR functions Measurement and Metrics
Module 3: HR METRICS formulas and applications
Module 4: The outcomes and results of HR METRICS
Module 5: HR METRICS in practice HR METRICS: a tool or a methodology
Measuring HR E�ciency and E�ectiveness
Using HR METRICS
Measuring theintangibles
in HRM
Human ResourcesInformation System
HRIS
Conference Structure:
Round table:
Post-Conference Workshops:
Workshop 1 Workshop 2 Workshop 3
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HRM as a strategic partner in organizations
Aligning HR measures to organizational objectives
Using HR METRICS in measurement versus HR SCORE CARD
Measuring the intangibles
Using HRIS to activate HR METRICS
HR METRICS categories and Metrics glossaries
Measuring HR e�ciency - recruitment through HR METRICS
Measuring HR e�ectiveness - overall productivity through HR METRICS
Mistakes in HR measurement
Impact of HR METRICS on process Improvementand Organizational transformations
Typical statistics obtained in compiling HR METRICS
HR Managers using HR METRICS case in strategic meetings
Using HR METRICS in large corporate business - case study 1
Using HR METRICS in large corporate business - case study 2
Sessions
Paper 1
Paper 2
Paper 3
Paper 4
Paper 5
Paper 6
Paper 7
Paper 8
Paper 9
Paper 10
Paper 11
Paper 12
Paper 13
Paper 14
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DAY ONE08:30 – 09:00 Registration,09:00 – 09:30 Opening Session,09:30 – 10:00 Refreshment & Networking10:00 – 10:45 First Session,10:45 – 11:30 Second Session,11:30 – 12:00 Refreshment & Networking,12:00 – 12:45 Third Session,12:45 – 01:30 Forth Session,01:30 – 02:45 Lunch,02:45 – 03:30 Fifth Session,03:30 – 04:15 Sixth Session,
DAY THREE 09:00 – 03:00 Workshop 1 & 2 in parallel
DAY FOUR 09:00 – 03:00 Workshop 310:00 – 12:00 Round table in parallel
Schedule:
DAY TWO08:30 – 09:15 First Session,09:15 – 10:00 Second Session,10:00 – 10:30 Refreshment & Networking10:30 – 11:15 Third Session,11:15 – 12:00 Forth Session,12:00 – 12:30 Refreshment & Networking,12:30 – 01:15 Fifth Session,01:15 – 02:00 Sixth Session,02:00 – 03:00 Lunch,03:00 – 03:45 Seventh Session,03:45 – 04:30 Eighth Session,04:30 – 05:00 Closing Session.
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HR Vice Presidents,
HR Directors,
HR Managers,
HR Analysts,
Strategic O�cers,
Recruitment O�cers,
HR Programs Managers,
HR Information SystemsManagers.
Rewards of Attending:
Who ShouldAttend?
Learn how to use HR METRICS case on a strategic level,
Activate HR role in achieving objectives and enhanc-ing performance and productivity,
Measure HR functions including performance management, compensation, administrative services, recruitment, retention, employee satisfaction, etc.
Develop HR METRICS in alignment with business strategic objectives,
Explore HR METRICS practiced in di�erent sectors and organizations,
Join professional colleagues in an extra high caliber learning environment,
Gain knowledge and skills delivered by experienced speakers and leaders to implement HR METRICS in your organization.
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Speakers
Dr. Mohammed Tikrity Senior Consultant and Trainer
Dr. Tikrity`s back-ground was origi-nally in science and engineering. In the last 20 years he worked in the
�eld of management. His long years of experience include R&D Management, Management Development, Strategic Analysis and Decision Techniques for which he completed two years at the Manchester Business School (MBS). He has published several books on various topics.
Mr. Wael Al Bassam Certi�ed HRM & Chartered HR Consultant
Wael is the Corporate HR Manager of Zamil Industrial. He has worked for British Aerospace in the train-ing function, and then at Khalid Al Turki as a Group HR Manager. He is an active member of SHRM, and ASHRM. He is also a member of the HR Committee in the Eastern Chamber of Commerce.
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Mr. Kanchan Ghoshal Director at KPMG, Qatar
Mr. Kanchan Ghoshal is the Director – People and Change Advisory Services, at KPMG Bahrain and Qatar. He has 16 years of varied work experience ranging from HR consulting
and talent acquisition to project manage-ment in the process industry and heads the HR Advisory Business Unit for KPMG in Bahrain & Qatar.
Mr. Faroug Al Masri Instructor & management Consultant
Faroug Al Masri is a Certi�ed consultant in Human Resource Development - Minnesota Univer-sity 2001 and Certi-�ed in Manage-ment , Charter M a n a g e m e n t Institute- UK 2004 , with over 30 years experience in the HR development and management in Saudi Aramco, and other major companies in the area. He has designed and conducted HR studies for large organizations in the area.
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Mr. Raed Dawood Certi�ed HR Consultant
Raed has been specializ-ing in the area of Human Resources, Performance Manage-ment, Leadership, Change Management, and Training & Develop-ment. For the Past 26
years Raed worked with many large Organizations in both public and Private sector in Jordan & the Gulf. Mr. Dawood is certi�ed as a Quality Internal Auditor from Lloyds, & Compensation & Bene�ts from Meirc – Athens.
Nicola Billeh HR Director at Nuqul Group
Nicola has over 16 years experience in Human Resources & Training in both Banking and Indus-trial sectors. He has a proven record of success in formulation of HR Strategy, develop-ing HR Policies & Procedures, Employ-ment, and Compensation & employee satisfaction. He is experienced in Change Management, Career Development, Talent Management and Performance Management.
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Dr. Abdel Fattah Al-AjlouniManagement Development Advisor
Dr. Abdel Fattah has a PhD degree in Business Administra-tion from American University of London. He is currently the Management Devel-opment Advisor at Ministry of Economy
and Securities & Commodities Authority - U.A.E. Dr. Al Ajlouni has executed consulta-tions and studies in Strategic Planning, Evaluating competencies, HR systems and manuals, Job Description, Training & Career Path and many others.
Mr. Hisham BadawiFounder & Director of JOBMASTER
Mr. Hisham has more than 20 years experi-ence in HR consul-tancy, Training, Recruitment & Assess-ment Centers. He was recognized by British Psychological Society. He has a Masters degree in Management Learning & Devel-opment from Spain and he is a certi�ed Assessor from SHL, Level A & B Personality and Occupational Testing.
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Mr. John McGrannMBA ACMA AIMC
John McGrann has a practical and profes-sional experience developed through working on a range of projects for UK public sector and interna-tional private sector
organisations. His key experience of Consultancy and Training is in Business Planning, HRIS (Human Resource Informa-tion System), Performance Management, Change Management, Strategy and Lead-ership, HRMS and Supply Chain.
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Registration Fees: 1950 $
Registration fees include: attending two-day conference and one workshop, conference bag, CD and booklet, training material, certi�cates of attendance, Refreshment breaks and Lunches.
For more information, contact:
AMMAN
ConferenceVenue:
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Sudan BranchKhartoum -SudanTel. +249 83 234935Fax: +249 83 234935Mobile: + 249 9 [email protected]
UAE Branch Dubai - UAEMobile : +971 [email protected]@reference-rcd.com
Libya Branch Tripoli - LibyaTel.: +218 92 7055601Tel.: +218 91 [email protected]
Main Branch: Amman-JordanTel. +962 6 5517975 - 5517955Fax: +962 6 5517933Email: [email protected]. Box: 926220 Amman 11190 Jordan
Kuwait Partner
KuwaitTel. +965 2 2427763 /4 Ext. 106Fax: +965 2 [email protected]
Palestine Partner
Ramallah-PalestineTelfax. +970 2 2959543Mobile: +970 59 [email protected]@yahoo.comwww.plan.ps
Qatar Partner
Doha – QatarTel. +974 4 693508Fax: +974 4 [email protected]
Partners in Marketing
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MEASURING PERFORMANCETOWARDS STRATEGIC
ACHIEVEMENT
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