5 minute guide - phgcdn.comphgcdn.com/pdfs/uploads/b2b/5_minute_guide_-_americas.pdf5 minute guide....

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What We Do GLOBAL SALES TEAM More than 60 sales people covering corporate, group, and leisure sectors in 30 strategic locations globally. COMPREHENSIVE DISTRIBUTION PLATFORM A state-of-the-art Central Reservations System drives “best in class” connectivity to our billion-dollar pipeline GLOBAL LOYALTY iPrefer is the world's largest global points-based loyalty program for independent hotels Flexibility COST-SAVING BENEFITS From procurement services to OTA commissions, we help hotels increase bottom-line profits MARKETING Innovative marketing programs that deliver visibility to, and business from, a broad range of travel consumers WE DO • Issue flexible term contracts • Allow hotels to keep their own customer data • Constantly upgrade our systems • Work with our hotels in partnership to ensure satisfaction, resulting in a 95% retention rate WE DO NOT • Oversaturate markets with hotels • Require mandatory corporate advertising • Require vendor purchases • Make frequent brand modifications that involve cost for the hotel Proven Results More than $1 Billion in revenue generated in 2015 (Up 14% on 2014) $295.00 2015 average ADR across all brands 15 Properties “de-flagged” since 2013 adding significantly to their NOI 114 New properties contracted in 2015 9.9% Occupancy increase and 32% RevPAR increase 2011 through 2015 Independent Analysis $10 RevPAR Premium in 2014 108.4% Average Rate Index vs. Competitors 3.7% of GRR Aggregate fees payable to PH&R PH&R hotels finished 2014 with Revenue Generated Index (RGI) of 105.4% and have been consistently performing above their competition in the for the past four years. 2015 Horwath HTL study of North American PH&R Hotels using STR data from 2010 to 2014 1.5M members and counting The world's largest global points-based loyalty program for independent hotels 305 170 60 65 600 Hotels participating globally Asia/Pacific IMEA Europe Americas US$77M MEMBER STAY REVENUE IN 2015 21% of revenue came from enrollments that originated at your hotel 79% of revenue came from enrollments that originated at another hotel OTA vs. iPrefer iPrefer bookings reduce costs and increase profitability vs. OTA bookings* 21% 79% US$820 2014 average stay value 18% Commission (OTA) 2.5% Commission (iPrefer) 80% of future profits come from 20% of existing customers 1 20% 80% 1: NcompassTrac ‘The Economics of Loyalty’ *hotel direct bookings Lose Control More Expense Long Contract Franchise Brands: Hilton, Four Seasons, Marriott Boutique Brands: Viceroy, Thompson Franchise Collections: Autograph, Ascend, Curio Connectivity Only: TravelClick, SynXis Maintain Control Less Expense Flexible Contract Preferred Hotels & Resorts Get in Touch Need more info? PreferredHotels.com/join Tom Goodwin President, Filmore Hospitality “We have more people engaged in selling now and…we are getting traction. As an independent, we have to work harder, but the payoff is quite significant!” Or Email: [email protected] Chris Green SVP Operations, Chesapeake Hospitality “We were “Brand Guys,” but the results speak for themselves. Working with Preferred has altered our view of the industry and we have plans for further properties, avoiding the restrictive terms and fees set by franchise brands.” 650 HOTELS GLOBALLY A Global Presence 280 Hotels north america 70 Hotels central & south america 185 Hotels europe 115 Hotels asia, middle east, & africa The Collections An exceptional and elegant collection of renowned properties featuring the finest accommodations accompanied by attentive, engaging, and exclusive personal service. These smart, well-appointed, eclectic, and welcoming hotels seamlessly combine value with comfort and convenience to relax one’s busy, on-the-road life. The ultimate collection of exceptional properties in the most remarkable destinations of the world. A brilliant life and style. A diverse collection of premier global properties offering engaging stays and memorable moments. The highest level of living with luxury. Distinctively designed, each refined residence is located in the world’s most desired locations. The highest level of living with luxury. Distinctively designed, each refined residence is located in the world’s most desired locations. One brand. Five collections. An infinite number of unique experiences. 5 Minute Guide

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Page 1: 5 Minute Guide - phgcdn.comphgcdn.com/pdfs/uploads/B2B/5_Minute_Guide_-_Americas.pdf5 Minute Guide. Title: 16_041_PHR 5 Minute Guide_Americas_Feb.2016_FNL Created Date: 2/24/2016 9:46:13

What We Do

G L O B A LS A L E S T E A M

More than 60 sales people covering corporate, group, and leisure sectors

in 30 strategic locations globally.

C O M P R E H E N S I V ED I S T R I B U T I O N

P L AT F O R M

A state-of-the-art Central Reservations System

drives “best in class” connectivity to our billion-dollar pipeline

G L O B A LL OYA LT Y

iPrefer is the world's largestglobal points-based loyalty

program for independent hotels

Flexibility

C O S T- S AV I N GB E N E F I T S

From procurement services to OTA commissions,

we help hotels increase bottom-line profits

M A R K E T I N G

Innovative marketingprograms that deliver visibilityto, and business from, a broad

range of travel consumers

W E D O

• Issue flexible term contracts• Allow hotels to keep their own customer data

• Constantly upgrade our systems• Work with our hotels in partnership to ensure satisfaction, resulting in a 95% retention rate

W E D O N O T

• Oversaturate markets with hotels• Require mandatory corporate advertising

• Require vendor purchases• Make frequent brand modifications that involve

cost for the hotel

Proven Results

More than $1 Billion in revenue generated

in 2015 (Up 14% on 2014)

$295.002015 average ADRacross all brands

15Properties

“de-flagged” since 2013adding significantly

to their NOI114

New propertiescontracted in 2015

9.9% Occupancy increase

and 32% RevPAR increase2011 through 2015

Independent Analysis

$10RevPAR Premium in 2014

108.4%Average Rate Index vs. Competitors

3.7% of GRRAggregate fees payable to PH&R

PH&R hotels finished 2014 withRevenue Generated Index (RGI)

of 105.4% and have been consistentlyperforming above their competition

in the for the past four years.

2015 Horwath HTL study of North American PH&R Hotels

using STR data from 2010 to 2014

1.5 M members and counting

The world's largest global points-based loyalty program forindependent hotels

305 170 60 65

600Hotels

participatingglobally

Asia/Pacific IMEAEuropeAmericas

U S $ 7 7 M M E M B E R S TAY R E V E N U E

I N 2 0 1 5

• 21% of revenue came from enrollmentsthat originated at your hotel

• 79% of revenue came from enrollmentsthat originated at another hotel

O TA vs. iPrefer

• iPrefer bookings reduce costs and increase profitability vs. OTA bookings*

21%

79%

U S $ 8 2 02014 average

stay value

18% Commission

(OTA)

2.5%Commission

(iPrefer)

80% of future profits come from 20% of existing

customers1

20%

80%

1: NcompassTrac ‘The Economics of Loyalty’ *hotel direct bookings

Lose Control

More Expense

Long Contract

Franchise

Brands:

Hilton,

Four Seasons,

Marriott

Boutique

Brands:

Viceroy,

Thompson

Franchise

Collections:

Autograph,

Ascend,

Curio

Connectivity Only:

TravelClick, SynXis

Maintain Control

Less Expense

Flexible Contract

PreferredHotels & Resorts

Get in Touch

Need more info?PreferredHotels.com/join

Tom GoodwinPresident, Filmore Hospitality

“We have more people engaged inselling now and…we are getting traction.

As an independent, we have to work harder,but the payoff is quite significant!”

Or Email:[email protected]

Chris GreenSVP Operations, Chesapeake Hospitality

“We were “Brand Guys,” but the results speak forthemselves. Working with Preferred has altered ourview of the industry and we have plans for furtherproperties, avoiding the restrictive terms and fees

set by franchise brands.”

6 5 0 H O T E L S G L O B A L LY

A Global Presence

280 Hotelsnorth a merica

70 Hotelscentral &

south a merica

185 Hotelseur ope

115 Hotelsasia , middle east,

& africa

The Collections

An exceptional and elegant collection of renowned properties featuring the finest accommodations accompanied by attentive, engaging, and exclusive personal service.

These smart, well-appointed, eclectic, and welcoming hotels seamlessly combine value with comfort and convenience to relax one’s busy, on-the-road life.

The ultimate collection of exceptional properties in the most remarkable destinations of the world.

A brilliant life and style. A diverse collection of premier global properties

offering engaging stays and memorable moments.

The highest level of living with luxury. Distinctively designed, each refined residence

is located in the world’s most desired locations.

The highest level of living with luxury. Distinctively designed, each refined residence

is located in the world’s most desired locations.

One brand. Five collections. An infinite number of unique experiences.

5 Minute Guide