29 processes every small business should have

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29 Processes Every Small Business Should Have © Copyright 2010-2013. Alicia Butler Pierre for Equilibria, Inc. All Rights Reserved. www.EQBsystems.com - Lead/Demand Generation - Sales/Promotion - Client Relationship Management - ROI Measuring & Monitoring - Recruiting, Interviewing & Hiring - New Hire Orientation - Payroll - Performance Evaluation - Termination - Continuous Education MARKETING OPERATIONS ACCOUNTING - Accounts Receivable/Billing - Accounts Payable - Collections - Account Reconciliation - Tax Filing HUMAN RESOURCES LEGAL TECHNOLOGY - Equipment Selection & Maintenance - Software Selection & Maintenance - Disaster Recovery - Electronic Data Storage & Backup - Contract Development & Review - License/Certification Renewal - Internal and External Auditing - Insurance Selection & Maintenance - Intellectual Property Maintenance “A business process represents those sequential steps necessary to produce a defined, consistent result.- Service Delivery - Client Satisfaction - Records Management - Workspace Setup & Maintenance - Inventory Management

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A listing of 29 business processes every small company should have. Visit the accompanying article that describes each process at: www.eqbsystems.com/blog

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Page 1: 29 Processes Every Small Business Should Have

29 Processes Every Small Business Should Have

© Copyright 2010-2013. Alicia Butler Pierre for Equilibria, Inc. All Rights Reserved. www.EQBsystems.com

- Lead/Demand Generation

- Sales/Promotion

- Client Relationship Management

- ROI Measuring & Monitoring

- Recruiting, Interviewing & Hiring

- New Hire Orientation

- Payroll

- Performance Evaluation

- Termination

- Continuous Education

MARKETING OPERATIONS ACCOUNTING

- Accounts Receivable/Billing

- Accounts Payable

- Collections

- Account Reconciliation

- Tax Filing

HUMAN RESOURCES LEGAL TECHNOLOGY

- Equipment Selection & Maintenance

- Software Selection & Maintenance

- Disaster Recovery

- Electronic Data Storage & Backup

- Contract Development & Review

- License/Certification Renewal

- Internal and External Auditing

- Insurance Selection & Maintenance

- Intellectual Property Maintenance

“A business process represents those sequential steps necessary to produce a defined, consistent result.”

- Service Delivery

- Client Satisfaction

- Records Management

- Workspace Setup & Maintenance

- Inventory Management