contentssportsskills.in/docfiles/qp-nos-camp-manager.pdf · 2019-09-04 · facto delore ergo maska...

Contents 1. Introduction and Contacts..…………………P.1

2. Qualifications Pack……………………….……..P.2

3. OS Units……………………..…………………….…P.2

4. Glossary of Key Terms …………………….….P.3

technology consul t ing

Qualifications Pack – Camp Manager

SECTOR: INFORMATION TECHNOLOGY- INFORMATION TECHNOLOGY ENABLED SERVICES

(IT-ITES)ces Helpdesk Attendant

OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Sports

Sector Skill Council, FICCI

Federation House

Tansen Marg, New Delhi

110001 Email: [email protected]

SECTOR: SPORTS PE FITNESS AND LEISURE

SUB-SECTOR: Outdoor/Adventure Sports

OCCUPATION: CAMP MANAGER (OUTDOOR)

REFERENCE ID: SPF/Q1111

ALIGNED TO: NIL

Brief Job Description: Responsible for the implementation of camp programs as designated by the business owner/ Camp Director. The job is based around providing opportunities for individuals, groups or organisations to experience activities in the outdoors. The individual is expected to provide leadership and assistance for entire operations while ensuring safety and quality of service. Personal Attributes: This job requires the individual to be an active and outgoing personality with very good skills in communication, time management and planning, leadership and must be able to work in a team, work under pressure and with flexibility to work during weekends or public holidays. The individual must have good presentation skills, organizational skills and provide attention to detail. A love of outdoor environments and the ability to motivate others and lead by example are critical personal attributes needed to work in this industry.

EYE ON IT Current Industry Trends

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QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR SPORTS INDUSTRY

Qualifications Pack For Camp Manager

2

Qualifications Pack Code SPF/Q1111

Job Role Camp Manager

Credits (NSQF) TBD Version number 1.0

Sector Sports PE Fitness and Leisure

Drafted on 21-02-2016

Sub-sector Adventure Sports

Last reviewed on

21-02-2016

Occupation Camp Manager Next review date

21-01-2018

Job Role Camp Manager

Role Description Lead and manage entire camp programs operations

NSQF level 4

Minimum Educational Qualifications* Graduate in any discipline

Maximum Educational Qualifications* Not Applicable

Training Preferably Outdoor and adventure sport

(Suggested but not mandatory)

Experience 3 years

Minimum Job Entry Age 24 years

Applicable National Occupational Standards (NOS)

Compulsory:

1. Conduct site inspection 2. Plan camping activities 3. Facilitate and manage the outdoor camp 4. Repond to emergency situations 5. Minimize environmental impact

Performance Criteria As described in the relevant OS units

Job

Det

ails


3

Keywords /Terms Description

Sector

Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/related set of functions in an industry.

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.

Job Role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.

OS OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance Criteria are statements that together specify the standard of performance required when carrying out a task.

NOS NOS are Occupational Standards which apply uniquely in the Indian context.

Qualifications Pack Code

Qualifications Pack Code is a unique reference code that identifies a qualifications pack.

Qualifications Pack Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.

Unit Code Unit Code is a unique identifier for an Occupational Standard , which is denoted by an ‘N’.

Unit Title Unit Title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Knowledge and Understanding

Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.

Organizational Context Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Def

init

ion

s

SPF/ Conduct Site Inspection

4

----------------------------------------------------------------------------------------------------------------------------- ----------

----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit is about conducting site inspection.

National Occupational

Standard


5

Unit Code SPEFL/

Unit Title

(Task) Conduct site inspection

Description This unit is about preparations to be undertaken before starting the camp planning.

The individual needs to conduct site inspections for assessing and verifying various

aspects related to the activity.

Scope

This OS unit/task covers the following:

Collect information

Prepare for a site visit

Carry out a site inspection

Document Information

Undertake risk analysis of location and activities

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

Collect Information

To be competent, the user/individual on the job must be able to:

PC1. Inspect the identified site location and relevant details

PC2. Prepare site maps and plans and review before planning the camp

PC3. Inspection to be carried out keeping in line with client-stakeholder needs and

local regulations

PC4. Ascertain climate and weather conditions based on historical data

PC5. Where required apply for formal approval from concerned authorities

PC6. Test remote sensing systems and check for status (if being used)

Prepare for a site

visit

PC7. All requirements for inspection are identified and prepared

PC8. Methods and forms for recording inspection are planned and available for use

PC9. Scope of proposed work is evaluated and field notes prepared to checklist

specific concerns

PC10. Environmental conditions are evaluated in preparation for likely site

conditions

PC11. Traffic management requirements are considered where required

Carry out a site

inspection

PC12. Site orientation is undertaken and ownership and site boundaries are verified

PC13. Site hazards for a site inspection are identified, risk assessed and appropriate

controls implemented

PC14. Site dimensions and gradients are identified, estimated and recorded

PC15. Soil types are identified

PC16. Observable signs of fauna are investigated

PC17. Existing on-site services and adjacent site features are identified and recorded

Document PC18. Base plan is prepared for the site

PC19. Site inspection information is documented in an inspection/site inventory

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Information report and/or on the base plan

PC20. Documents are completed and forwarded to client/camp organizer/director

Undertake risk

analysis of location

and activities

PC21. Identify and document potential sources of risk pertaining to the selected

camp location

PC22. Identify and document potential sources of risk pertaining to specific camp

activity

PC23. Assess the consequences of particular anticipated incidents in order to

determine the degree of emphasis to be placed on the risk

PC24. Compare the level of risk established during the analysis process with

previously established risk-evaluation criteria

PC25. Identify specific risk - treatment options applicable to risks that fall outside

the low or acceptable categories

PC26. Evaluate risk-treatment options according to the organisation’s risk-

management plan

PC27. Document risk analysis, evaluation and treatment options.

Knowledge and Understanding (K)

A. Organizational

Context

(Knowledge of the

company /

organization and

its processes)

The user/individual on the job needs to know and understand:

KA1. Plan and map interpretation

KA2. Protocols of accessing and visiting a site

KA3. Relevant legislative and regulatory requirements including environmental

protection legislation

KA4. Local government regulations relating to the proximity of trees to buildings,

services and roads

KA5. Organisation policies and procedures to enable risk identification and

assessment for relevant activities and identification of the legal responsibilities

associated with risk-management

KA6. Sport, fitness and leisure/ recreation industry risk-management standards and

best practice guidelines for selected activity to inform selection of risk

treatment options

KA7. Hazards associated with specific activities and locations to enable effective risk-

treatment options to be identified for the activity and location

KA8. Risk-evaluation criteria to enable level of risk to be assessed accurately

B. Technical

Knowledge


KA9. Soil conditions, structure and type

KA10. Current land use and environmental threats to site, hazards associated with

undertaking site inspections

KA11. Environment and safety norms to be followed

KA12. Basic measuring and estimating methods

KA13. Risk-assessment principles and methodology

Skills (S)


7

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to:

SA1. Prepare documents/ reports

SA2. Document a risk-management plan for a specific activity

Reading Skills

The user/individual on the job needs to know and understand how to:

SA3. Ability to read and understand safety guidelines

SA4. Use literacy skills to read, interpret and follow organisational policies and

procedures, follow sequenced written instructions

Oral Communication (Listening and Speaking skills)


SA5. Fulfil the job role including questioning techniques, active listening, clarifying information and consulting with supervisors as required

SA6. Contribute to risk-management review

SA7. Consult with relevant personnel to implement review recommendations

B. Professional Skills

Decision Making

NA

Plan and organise


SA8. Develop a systematic risk-management plan for an activity

SA9. Make changes in response to risk-management plan

Customer Centricity

NA

Problem Solving

SA10. Identify and assess hazards, level of risk and treatment options

SA11. Develop appropriate strategies to manage risks for an activity, within the

parameters of the organisational risk-management plan

Analytical Thinking

SA12. Access and analyse required risk-assessment information

SA13. Select and apply procedures for a range of tasks


8

NOS Version Control

NOS Code

SPF/

Credits(NSQF)

TBD Version number 1.0

Industry Sports PE Fitness and Leisure

Drafted on 21/02/2016

Industry Sub-sector Adventure Sports Last reviewed on 22/02/2016

Occupation Camp Manager Next review date 21/01/2017

Back to QP

SPF/ Plan Camping Activities

9

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Overview

This unit is about planning the camp activities that will be conducted.


Standard


10

Unit Code SPEFL

Unit Title (Task)

Plan camping activities

Description This OS unit is about planning all activities that will be conducted during the camp.

Scope

The OS unit/ task covers the following:

Identify client/ participant need and expectations

Prepare a plan

Organize resources for the program

Identify and document contingency plans

Prepare self, participants and others for the programme

Plan tour delivery logistics

Performance Criteria (PC)

Element

Performance Criteria

Identify participant need and expectations

To be competent, the user/individual on the job must be able to: PC1. Consult with client/ participants to determine aims and objectives and activity

preferences in the camp

PC2. Identify any special requirements according to participants needs

PC3. Advise participants of any reasons why they should not participate in the

activities

PC4. Recommend participants seek external assistance where appropriate

Prepare a plan

PC5. Based on client expectation, identify a range of information sources and gather

relevant information to plan outdoor activities during the camp according to

organisational policies and procedures

PC6. Identify equipment and resources appropriate for use during the activities

PC7. Design an activity plan to meet the identified needs and abilities of participants

according to relevant organisational policies and procedures.

PC8. Seek agreement on the plan from seniors and client/ participants

PC9. Complete appropriate documentation

Organise resources for the program

PC10. Obtain resources to meet the programme’s aims and objectives

PC11. Make sure resources meet the needs of the participants

PC12. Make sure the resources meet organisational regulations and procedures

PC13. Make sure the resources are available when needed

PC14. Make sure staff/ team conducting the camp have relevant qualifications in the

specific camping activity

PC15. Put in place emergency and contingency plans for the programme

Identify and document

PC16. Identify potential non-routine situations that may arise during the camp

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contingency plans PC17. Identify current equipment and resources that can be improvised to address

non-routine situations

PC18. Identify means to acquire new or additional resources if required during the

camp


PC19. Brief colleagues about the programme, participants and resources

PC20. Make sure the participants and others have the programme information

PC21. Respond to requests and suggestions to meet participant and organisational

needs

PC22. Ensure self, others and participants are prepared and ready to participate in

the programme


PC23. Plan tour delivery according to briefing information or documentation from

the camp organizer/ director

PC24. Make tour preparations and consider issues to ensure customer needs are

met

PC25. Prioritise and action tasks required in advance of tour commencement


A. Organizational

Context

(Knowledge of the

company /

organization and

its processes)


KA1. Organisational policy and procedures to enable safe conduct of camping

activities and the safe use of equipment and materials

KA2. Reasons for individual participation in an outdoor camp to ensure this

information is included in planning to meet participants needs

KA3. Types of resources needed for a range of different types of programmes

KA4. How to ensure the resources meet the participant and programme needs

KA5. Legal, technical and organisational requirements covering the resources the

individual is responsible for

KA6. Organisational procedures for obtaining resources

KA7. Why it is important to brief participants and colleagues and the types of

information that should be given to participants regarding the programme and

the resources they will be using

KA8. Types of requests and suggestions that could be received from participants and

how to respond to these constructively

KA9. Undertands what resources mean – people/ staff, equipment, clothing,

environment, domestic arrangements, logistical arrangements

KA10. Levels of training and qualification appropriate to different activities and how to

check that staff possess these

KA11. The importance of colleagues, participants and oneself being mentally,

physically and attitudinally prepared for the programme

KA12. Industry reconfirmation and booking procedures for tour components

KA13. Planning procedures relating to the delivery logistics of a multifaceted touring


12

itinerary and the management processes to be undertaken before, during and

on completion of a tour

KA14. Typical tour management problems, and strategies to address these, including:

itinerary variations, accident or injury

B. Technical

Knowledge The user/individual on the job needs to know and understand: KB1. Risk analysis processes to enable evaluation and response to potential risks and

possible impact of planned camping activities

KB2. Activity-specific knowledge to enable planning that maximises benefits to

participants

KB3. Factors affecting the selection of equipment used in outdoor activities to

ensure appropriate use of equipment for specific outdoor camping activities

KB4. Why emergency and contingency planning is important

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

SA1. Document a plan for a outdoor camping activities

Reading Skills

NA



SA2. Consult with client/participants and elicit information to determine appropriate

outdoor camp activities to meet participant needs

SA3. Source, interpret and confirm information to do sound planning

SA4. Seek feedback on the plan from participants and seniors/ colleagues

B. Professional

Skills

Decision Making

NA

Plan and organize


SB1. Plan and organise resources and equipment necessary for planned outdoor

camping activities

SB2. language and literacy skills to produce and Organize and analyse information

relevant to work

SB3. Plan and organize luggage such that load is evenly distributed and is easy to

carry

SB4. Plan and coordinate multiple and diverse tour components

Customer Centricity


13

The user/individual on the job needs to know and understand how to: SB5. Interact and prepare participants so that the beneifits and recreational needs

are met

Problem Solving

SB6. Plan outdoor activities according to participant's needs, abilities and risk

factors

SB7. Develop contingency plans to deal with changing situations

SB8. Respond to potentially complex logistical and interpersonal challenges that

arise during tour planning and operations

Analytical Thinking

SB9. Design activity paln to suit to participants needs


14

NOS Version Control

NOS Code

SPF/

Credits(NSQF)






SPF/ Facilitate and Manage the Outdoor Camp

15

------------------------------------------------------------------------------------------------------------------------- --------------

Overview

This unit is about facilitating and managing the camp


Standard


16

Unit Code SPEFL

Unit Title (Task)

Facilitate and manage the outdoor camp

Description This OS unit is about facilitating and managing the outdoor camp

Scope

The unit/ task covers the following:

Brief and assist participants

Facilitate outdoor camp/ adventure experiences

Monitor performance of team / junior staff

Monitor food services

Manage physical and emotional well-being of participants


Element



To be competent, the user/individual on the job must be able to:

PC1. Welcome participants and provide a briefing on tour and camp practicalities

and procedures

PC2. Provide additional information and assistance to enhance enjoyment of the

camp

PC3. Interact with the participants and give a briefing according to the requirements

of the planned camp activity and the organisational regulations and procedures

PC4. Ensure the participants understand how to use the equipment and clothing

PC5. Encourage the participants to get the most from the camping experience

PC6. Reassure the participants about any aspects of the experience they may be

concerned about


PC7. Set realistic goals for the participants

PC8. Provide challenging activities for the participants

PC9. Support, manage and encourage the participants to ensure their needs are met

PC10. Provide participants with the opportunity to review the recreational / learning

experience

PC11. continuously monitor the level of challenge and adventure in relation to

participants’ adventure thresholds and their ability to cope

PC12. Adjust the level of challenge and adventure by measured interventions which

maximise the likelihood of achieving the aims of the experience

PC13. Maintain the participants’ attention to hazards, safety parameters and agreed

responsibilities for the experience and location

PC14. Encourage the noting of events and exchanges which may be used with

participants both during and following the experience to get the best out of the

experience

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PC15. Set up program areas and responsibilities during staff training

PC16. Monitor performance of subordinates and ensure proper use of recreational

equipment

PC17. Oversee in-service training of ropes, waterfront and other departments

PC18. Monitor camp vehicles checking on maintenance and ensuring the vehicles

are properly stocked with camping and emergency equipment


PC19. Oversee the planning and preparation of nutritionally balanced camp meals,

snacks, and pack-out food

PC20. Ensure the service of camp meals through directing the work of other

employees (cook and other staff)

PC21. Ensure safe and efficient preparation and serving of camp meals

PC22. Coordinate menu planning for participantss as directed


PC23. Follow organisational regulations and procedures for the camping activities

PC24. Manage risk to keep the activity as safe as necessary taking account of the

benefits of risk taking

PC25. Monitor for the onset of physical and emotional danger, including adverse

conditions

PC26. Encourage participants to take responsibility for individual and group safety

PC27. Encourage positive behaviour and deal effectively with unacceptable

behaviour

PC28. Intervene as necessary to prevent or limit harm

PC29. Recognise and manage the physical and emotional limits of participants and

enable them to maintain dignity and self-respect

PC30. Maintain and vary ground rules according to organisational regulations and

procedures and participant requirements

PC31. Facilitate individual and collective engagement while maintaining group

cohesion

PC32. Devolve responsibility and accountability to group members, where

appropriate to the camp activity context, program aims and group members’

abilities


C. Organizational

Context

(Knowledge of the

company /

organization and

its processes)


KA1. The equipment and clothing to suit the experience

KA2. How to create an effective listening environment that encourages participants

to air their views

KA3. The types of attitude and behaviour that encourages fun and enjoyment within

the boundaries of safety

KA4. Why it is important to ensure the participants understand how to use the

equipment and clothing while maximising the adventure experience


18

KA5. How to encourage the participants to get the most from the recreational

experience

KA6. Why participants need to be fully briefed on the experience and its aims and

objectives

KA7. The necessary ground rules, health and safety, organisational regulations and

procedures requirements that underpin them

KA8. How to reassure the participants about any aspects of the experience they may

be concerned about and why it is important to do so

KA9. Why it is important to set realistic goals

KA10. Challenging, but non-threatening activities

KA11. Ability to communicate and train staff and campers

KA12. Ability to supervise program staff, make schedule assignments, and order

supplies and equipment

KA13. Typical reactions of individuals under stress

KA14. How to monitor for the onset of physical and emotional danger, including

adverse conditions

KA15. Why it is important to encourage participants to take responsibility for

individual and group safety and how to do this

KA16. The benefits of encouraging positive behaviour and of dealing effectively with

unacceptable behaviour and how to intervene as necessary to prevent or limit

harm

KA17. How to recognise and manage the physical and emotional limits of participants

and enable them to maintain dignity and self-respect

KA18. How to maintain and vary ground rules according to health and safety

requirements and participant requirements

D. Technical

Knowledge The user/individual on the job needs to know and understand: KB5. Group management techniques

KB6. Motivational techniques

KB7. Risk assessment tools and techniques

KB8. Theories of group dynamics to understand and respond to group behaviour

KB9. Stages of group formation, such as forming, norming, storming, performing and

adjourning to enable effective and constructive group support

KB10. Leadership styles, categories and types

KB11. Facilitation techniques to assist the group to obtain the best outcomes

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills


SA1. Create written plans and performance records


19

Reading Skills

NA



SA2. Communication and interpersonal skills to enhance interaction with

participants

SA3. Interact and negotiate with participants, industry colleagues and suppliers

about touring logistics and sometimes complex issues such as itinerary changes

SA4. Ability to communicate with and work with people of all ages and skill levels

C. Professional Skills

Decision Making


Plan and organize


SB10. Plan and manage adventure experiences

Customer Centricity


SB11. Help participants make the best of the camping experience

Problem Solving


SB12. Address activity-specific problems and client interaction or conflict

SB13. Resolve conflicts and negotiate to enable smooth functioning of the group

Analytical Thinking


SB14. Risk assessment of different situations and appropriate negotiation if within

safety limits


20

NOS Version Control

NOS Code

SPF/

Credits(NSQF)






SPF/ Respond to emergency situations

21

----------------------------------------------------------------------------------------------------------------------------- ----------

Overview

This unit is about responding to any emergency situation in the most appropriate way.


Standard


22

Unit Code SPEFL

Unit Title (Task)

Respond to emergency situations

Description This OS unit is about facilitating and managing the outdoor camp

Scope


Assess the situation and respond

Manage any casualty and provide first aid

Communicate essential incident details

Evaluate the incident


Element



To be competent, the user/individual on the job must be able to: PC1. Assess risks and ensure appropriate response determined to take prompt

control of situation

PC2. Ascertain the need for emergency services or medical assistance and prioritise

triage where required

PC3. Ensure resources are deployed to appropriate locations as required in

accordance with organisational policies procedures and the limitations of the

physical environment

PC4. Identify available resources required

PC5. Select and use emergency equipment where appropriate

PC6. Depending upon the seriousnesss of the situation, report about the emergency

situations to appropriate personnel

PC7. Use communication systems during the emergency

PC8. Follow instructions from appropriate personnel during the emergency


PC9. Determine appropriate first aid management and apply

PC10. Monitor and respond to casualty's condition in accordance with effective first

aid principles

PC11. Establish communication links to medical services to ensure prompt control

action is undertaken

PC12. Undertake administration of medication under medical instruction

PC13. Evaluate environmental conditions or casualty's condition to determine

the consideration of whether to transport casualty to medical assistance or

wait

PC14. Provide reassurance and support to casualty during the wait for medical

assistance

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PC15. Determine and ensure casualty's comfort by establishing and explaining the

nature of illness or injury and the management procedures

PC16. Undertake shelter from the elements in accordance with environmental

conditions

PC17. Assist in the evacuation of the casualty by emergency services as required


PC18. Maintain communication with relevant personnel using appropriate

equipment

PC19. Communicate first aid information with other providers and professional

carers as appropriate to meet the needs of the situation

PC20. Communicate information calmly to reassure casualty, adopting a

communication style to match the casualty's level of consciousness


PC21. Evaluate the management of the incident and develop an action plan in

consultation with relevant parties, as required

PC22. Participate in debriefing or evaluation either by self or others to improve

future operations and address individual's needs

PC23. Provide access to critical stress facilitators where required

PC24. Implement site management procedures and evaluate in accordance with risk

assessment

PC25. Formulate and review contingency planning to identify and select alternative

management plan and principles


E. Organizational

Context

(Knowledge of the

company /

organization and

its processes)


KA19. The general types of emergencies and contingencies that may occur, including:

injuries, illnesses, missing persons, emotional distress, loss of property, failure

of supplies, failure of equipment, loss of communications, adverse weather

KA20. Local call-out procedures and information to access emergency services

personnel

KA21. Legal requirements to make correct decisions when applying first aid

KA22. Duty of care when applying first aid to clients

KA23. Care of unconscious to ensure correct treatment is used, without further

damage

KA24. Working knowledge of communication systems, equipment and methods used

in remote locations

KA25. Knowledge of management option evaluation relating to transporting casualty

F. Technical

Knowledge The user/individual on the job needs to know and understand: KB12. Basic anatomy, including the skeletal anatomy, muscles, joints and bones, to

ensure correct use of first aid

KB13. Basic physiology to ensure first aid used correctly


24

KB14. Principles and procedures for first aid management in various situations

KB15. Contingency Management techniques

Skills (S)

A. Core Skills/

Generic Skills

Core Skills


SA5. Resuscitation skills to safely provide first aid in a remote location, prior to

further assistance arriving

SA6. Ability to adequately use infection control procedures to ensure the safe

handling of casualty

SA7. Safe manual handling skills to ensure safety of casualty

SA8. Initial, secondary and ongoing casualty assessment to ensure ongoing safety of

casualty, prior to further assistance arriving

Reading and Writing Skills

SA9. Prepare written incident report or written information to enable the writing of

an incident report by supervisor or other staff member



SA10. provide direction to group and other team members

SA11. Report emergency situations

SA12. Follow instructions and procedures during emergencies

SA13. Inform participants of evacuation procedures

SA14. Debrief participants on the emergency situation

D. Professional Skills

Decision Making


SA15. Assess the situation and respond accordingly

Plan and organize


SB15. Organize medical assistance and evacuation if required

SB16. Monitor casualty, situation and group

SB17. Coordinate participant movement away from the emergency

Customer Centricity


SB18. Ensure safety of participants and address to emergency situation promptly and

appropriately


25

Problem Solving


SB19. Identify first aid situations and deal with them

SB20. Develop sustainable solutions that meet the needs of all stakeholders

Analytical Thinking


SB21. Analyse relevant organisational policies and procedures


26

NOS Version Control

NOS Code

SPF/

Credits(NSQF)






SPF/ Minimize environmental impact

27

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Overview

This unit is about minimizing environmental impact due to camping activity.


Standard


28

Unit Code SPEFL

Unit Title (Task)

Minimize environmental impact

Description This OS unit is about minimizing environmental impact due to the camping activity

Scope


Determine the environmental impacts of outdoor camping activities

Adopt minimal impact practice


Element


Determine the environmental impacts of outdoor camping activities

To be competent, the user/individual on the job must be able to: PC26. Identify the impacts caused by participation in specific outdoor camping

activities

PC27. Determine the possible causes of these impacts

PC28. Identify the consequences of the impact on the environment

PC29. Source and analyse information on key organisational practices and

procedures used to reduce the environmental impact

Adopt minimal impact practices

PC30. Use equipment in a manner that reduces impact on the natural environment.

PC31. Demonstrate appropriate behaviour toward the environment when

interacting with staff and participants.

PC32. Utilise heritage or cultural sites according to relevant legislation and or

organizational policy.

PC33. Promote the importance of the sustainable use of the local environment

PC34. Ensure staff and participants are aware of vulnerable or protected areas and

know how to treat them

PC35. Ensure staff and participants understand relevant procedures and codes of

conduct, and reinforce these when necessary

PC36. Ensure staff and participants understand potential impact on the human and

natural environment and the reasons for procedures and codes of practice

PC37. Encourage staff and participants to report any environmental concerns

PC38. Monitor the implementation of procedures and codes of conduct and make

sure they are being correctly applied

PC39. Model good practice in the way you interact with the human and natural

environment

PC40. Report inappropriate environmental practices to relevant personnel


Nat

ion

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al S

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d


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G. Organizational

Context

(Knowledge of the

company /

organization and

its processes)


KA26. Sources of information on environmental good practice during outdoor

camping activities

KA27. Organisational procedures for minimal environmental impact practices relevant

to specific activities, sites or locations.

KA28. Responsibilities and best practice for the protection of human and natural

environment, covering: access and movement, camping/campfires, disposal of

waste, protection of local species, protection of historical and geological

features, respect for local communities, respect for other visitors,

KA29. How to brief/train staff and participants in issues to do with environmental

protection

KA30. The importance of monitoring the implementation of policies and procedures

and describe how this should be done

KA31. How to respond when policies and procedures are not being followed and what

types of support people may need

KA32. How to monitor and evaluate impact on the human and natural environment

KA33. Why it is important to be a good role model on environmental issues

H. Technical

Knowledge The user/individual on the job needs to know and understand: KB16. The values and principles of the outdoor sector and how these should be put

into practice when addressing environmental issues

KB17. Any specific environmental requirements that apply to programmes in this area

of work

KB18. Best practice in terms of environmental protection for the types of outdoor

programmes you are involved in

KB19. The relevant colleagues and other stakeholders you would consult with on

environmental protection issues

KB20. Your own responsibilities for environmental protection and the responsibilities

of others with whom you work

KB21. Legislation and codes relating to environmental protection and cultural and

heritage protection for the activity area and location to enable outdoor

camping and recreation activities to be undertaken responsibly

Skills (S)

A. Core Skills/

Generic Skills

Reading and Writing Skills


SA16. To read and interpret organisational procedures to reduce environmental

impact



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SA17. Follow instructions to implement minimal environmental impact practices in

outdoor activities

SA18. Report inappropriate practices

Decision Making

NA

E. Professional Skills

Plan and organize

NA

Customer Centricity


SB22. Ensure participants are sensitive towards environment protection by explaining

them adverse consequences in a polite and appropriate way

Problem Solving


SB23. Anticipate the consequences of outdoor camping activities on the environment

and implement strategies to reduce the potential impact

Analytical Thinking


SB24. Analyse how impact on the environment could be minimized


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NOS Version Control

NOS Code

SPF/

Credits(NSQF)






Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

Back to top

[Insert 3 letter code for SSC]

[Insert 3 letter code for SSC]


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The following acronyms/codes have been used in the nomenclature above:

Sub-sector Range of Occupation numbers

Sports Science and Technology 01

Sports Medicine 02

Sports Broadcasting/Communications 03

Sports Grassroots 04

Sports Facilities 05

Sports Management 06

Sports Development 07

Sports Event Management 08

Sports Coaching 09

Sports Manufacturing 10

Sports Fitness & Leisure 11

Sequence Description Example

Three letters Industry name SPF

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01


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PERFORMANCE CRITERIA

Job Role: Porter Mountaineering

Qualification Pack: SPF/

Sector Skill Council: Sports, Physical Education, Fitness and Leisure Sector Skill Council

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC.

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3. Individual assessment agencies will create unique question papers for theory and skill practical part for each candidate at each examination/training center.

4. To pass the Qualification Pack , every trainee should score a minimum of 40% in every NOS overall 50% pass percentage.

5. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack.

Assessment Strategy Marks Allocation

NOS CODE NOS TITLE WEIGHTAGE

Conduct site inspection 10

Prepare for the expedition 10

Plan camping activities 20

Facilitate and manage the outdoor camp 20

Repond to emergency situations 20

Minimize environmental impact 20

100

NOS CODE Conduct Site Inspection Theory Practical

Collect Information

PC1. Inspect the identified site location and relevant details 0 2

PC2. Prepare site maps and plans and review before planning the camp 2 2

PC3. Inspection to be carried out keeping in line with client-stakeholder needs and local regulations 0 4

PC4. Ascertain climate and weather conditions based on historical data 2 0

PC5. Where required apply for formal approval from concerned authorities 2 2

PC6. Test remote sensing systems and check for status (if being used) 1 3


35

7 13

Prepare for a site visit

PC7. All requirements for inspection are identified and prepared 2 2

PC8. Methods and forms for recording inspection are planned and available for use 2 1

PC9. Scope of proposed work is evaluated and field notes prepared to checklist specific concerns 1 4

PC10. Environmental conditions are evaluated in preparation for likely site conditions 2 2

PC11. Traffic management requirements are considered where required 0 2

7 11

Carry out a site inspection

PC12. Site orientation is undertaken and ownership and site boundaries are verified 1 2

PC13. Site hazards for a site inspection are identified, risk assessed and appropriate controls implemented 2 2

PC14. Site dimensions and gradients are identified, estimated and recorded 1 2

PC15. Soil types are identified 2 1

PC16. Observable signs of fauna are investigated 2 1

PC17. Existing on-site services and adjacent site features are identified and recorded 1 2

9 10

Document Information

PC18. Base plan is prepared for the site 3 1

PC19. Site inspection information is documented in an inspection/site inventory report and/or on the base plan 5 2

PC20. Documents are completed and forwarded to client/camp organizer/director 2 1

10 4

Undertake risk analysis of location and activities

PC21. Identify and document potential sources of risk pertaining to the selected camp location 2 3

PC22. Identify and document potential sources of risk pertaining to specific camp activity 1 3

PC23. Assess the consequences of particular anticipated incidents in order to determine the degree of emphasis to be placed on the risk

2 3

PC24. Compare the level of risk established during the analysis process with previously established risk-evaluation criteria 3 2

PC25. Identify specific risk - treatment options applicable to risks that fall outside the low or acceptable categories 3 0

PC26. Evaluate risk-treatment options according to the organisation’s risk-management plan 3 0


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PC27. Document risk analysis, evaluation and treatment options. 4 0

18 11

51 49

100

NOS CODE Plan Camping Activities Theory Practical

Identify participant need and expectations

PC1. Consult with client/ participants to determine aims and objectives and activity preferences in the camp 0 3

PC2. Identify any special requirements according to participants needs 0 2

PC3. Advise participants of any reasons why they should not participate in the activities 0 2

PC4. Recommend participants seek external assistance where appropriate 2 2

2 9

Prepare a plan

PC5. Based on client expectation, identify a range of information sources and gather relevant information to plan outdoor activities during the camp according to organisational policies and procedures 2 5

PC6. Identify equipment and resources appropriate for use during the activities 3 4

PC7. Design an activity plan to meet the identified needs and abilities of participants according to relevant organisational policies and procedures. 5 5

PC8. Seek agreement on the plan from seniors and client/ participants 1 2

PC9. Complete appropriate documentation 5 0

16 16

Organise resources for the program

PC10. Obtain resources to meet the programme’s aims and objectives 2 2

PC11. Make sure resources meet the needs of the participants 1 3

PC12. Make sure the resources meet organisational regulations and procedures 2 0

PC13. Make sure the resources are available when needed 1 2

PC14. Make sure staff/ team conducting the camp have relevant qualifications in the specific camping activity 2 2

PC15. Put in place emergency and contingency plans for the programme 2 2

10 11


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Identify and document contingency plans

PC16. Identify potential non-routine situations that may arise during the camp 2 2

PC17. Identify current equipment and resources that can be improvised to address non-routine situations 2 3

PC18. Identify means to acquire new or additional resources if required during the camp 2 2

6 7


PC19. Brief colleagues about the programme, participants and resources 0 3

PC20. Make sure the participants and others have the programme information 1 1

PC21. Respond to requests and suggestions to meet participant and organisational needs 1 3

PC22. Ensure self, others and participants are prepared and ready to participate in the programme 1 3

3 10


PC23. Plan tour delivery according to briefing information or documentation from the camp organizer/ director 0 3

PC24. Make tour preparations and consider issues to ensure customer needs are met 1 3

PC25. Prioritise and action tasks required in advance of tour commencement 1 2

2 8

TOTAL 39 61

100

NOS CODE Facilitate and manage the outdoor camp Theory Practical


PC1. Welcome participants and provide a briefing on tour and camp practicalities and procedures 1 2

PC2. Provide additional information and assistance to enhance enjoyment of the camp 1 1

PC3. Interact with the participants and give a briefing according to the requirements of the planned camp activity and the organisational regulations and procedures 1 3

PC4. Ensure the participants understand how to use the equipment and clothing 1 4

PC5. Encourage the participants to get the most from the camping experience 0 2

PC6. Reassure the participants about any aspects of the experience they may be concerned about 0 3

4 15


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PC7. Set realistic goals for the participants 2 2

PC8. Provide challenging activities for the participants 1 3

PC9. Support, manage and encourage the participants to ensure their needs are met 1 2

PC10. Provide participants with the opportunity to review the recreational / learning experience 1 2

PC11. continuously monitor the level of challenge and adventure in relation to participants’ adventure thresholds and their ability to cope

3 3

PC12. Adjust the level of challenge and adventure by measured interventions which maximise the likelihood of achieving the aims of the experience 2 3

PC13. Maintain the participants’ attention to hazards, safety parameters and agreed responsibilities for the experience and location

2 3

PC14. Encourage the noting of events and exchanges which may be used with participants both during and following the experience to get the best out of the experience 2 2

14 20


PC15. Set up program areas and responsibilities during staff training 2 2

PC16. Monitor performance of subordinates and ensure proper use of recreational equipment 0 3

PC17. Oversee in-service training of ropes, waterfront and other departments 2 2

PC18. Monitor camp vehicles checking on maintenance and ensuring the vehicles are properly stocked with camping and emergency equipment 1 2

5 9


PC19. Oversee the planning and preparation of nutritionally balanced camp meals, snacks, and pack-out food 0 3

PC20. Ensure the service of camp meals through directing the work of other employees (cook and other staff) 0 2

PC21. Ensure safe and efficient preparation and serving of camp meals 0 2

PC22. Coordinate menu planning for participantss as directed 0 3

0 10


PC23. Follow organisational regulations and procedures for the camping activities 2 2

PC24. Manage risk to keep the activity as safe as necessary taking account of the benefits of risk taking 1 1


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PC25. Monitor for the onset of physical and emotional danger, including adverse conditions 1 3

PC26. Encourage participants to take responsibility for individual and group safety 0 2

PC27. Encourage positive behaviour and deal effectively with unacceptable behaviour 1 1

PC28. Intervene as necessary to prevent or limit harm 0 1

PC29. Recognise and manage the physical and emotional limits of participants and enable them to maintain dignity and self-respect 1 1

PC30. Maintain and vary ground rules according to organisational regulations and procedures and participant requirements 1 1

PC31. Facilitate individual and collective engagement while maintaining group cohesion 1 1

PC32. Devolve responsibility and accountability to group members, where appropriate to the camp activity context, program aims and group members’ abilities 1 1

9 14

TOTAL 32 68

100

NOS CODE Respond to emergency situations Theory Practical


PC1. Assess risks and ensure appropriate response determined to take prompt control of situation 2 1

PC2. Ascertain the need for emergency services or medical assistance and prioritise triage where required 2 3

PC3. Ensure resources are deployed to appropriate locations as required in accordance with organisational policies procedures and the limitations of the physical environment 1 5

PC4. Identify available resources required 2 3

PC5. Select and use emergency equipment where appropriate 2 4

PC6. Depending upon the seriousnesss of the situation, report about the emergency situations to appropriate personnel 2 3

PC7. Use communication systems during the emergency 2 4

PC8. Follow instructions from appropriate personnel during the emergency 1 3

14 26


PC9. Determine appropriate first aid management and apply 3 4

PC10. Monitor and respond to casualty's condition in accordance with effective first aid principles 2 2

PC11. Establish communication links to medical services to ensure prompt control action is undertaken 0 2


40

PC12. Undertake administration of medication under medical instruction 2 2

PC13. Evaluate environmental conditions or casualty's condition to determine the consideration of whether to transport casualty to medical assistance or wait 2 2

PC14. Provide reassurance and support to casualty during the wait for medical assistance 0 2

PC15. Determine and ensure casualty's comfort by establishing and explaining the nature of illness or injury and the management procedures 1 1

PC16. Undertake shelter from the elements in accordance with environmental conditions 1 1

PC17. Assist in the evacuation of the casualty by emergency services as required 2 2

13 18


PC18. Maintain communication with relevant personnel using appropriate equipment 2 2

PC19. Communicate first aid information with other providers and professional carers as appropriate to meet the needs of the situation

0 3

PC20. Communicate information calmly to reassure casualty, adopting a communication style to match the casualty's level of consciousness 0 3

2 8


PC21. Evaluate the management of the incident and develop an action plan in consultation with relevant parties, as required 1 2

PC22. Participate in debriefing or evaluation either by self or others to improve future operations and address individual's needs 2 2

PC23. Provide access to critical stress facilitators where required 2 2

PC24. Implement site management procedures and evaluate in accordance with risk assessment 2 2

PC25. Formulate and review contingency planning to identify and select alternative management plan and principles 2 2

9 10

TOTAL 38 62

100

NOS CODE Minimze environmental impact Theory Practical

Determine the environmental impacts of outdoor

PC1. Identify the impacts caused by participation in specific outdoor camping activities 3 1

PC2. Determine the possible causes of these impacts 3 1


41

camping activities PC3. Identify the consequences of the impact on the environment 3 1

PC4. Source and analyse information on key organisational practices and procedures used to reduce the environmental impact 3 1

12 4

Adopt minimal impact practices

PC5. Use equipment in a manner that reduces impact on the natural environment. 2 2

PC6. Demonstrate appropriate behaviour toward the environment when interacting with staff and participants. 1 3

PC7. Utilise heritage or cultural sites according to relevant legislation and or organizational policy. 1 1

PC8. Promote the importance of the sustainable use of the local environment 1 2

PC9. Ensure staff and participants are aware of vulnerable or protected areas and know how to treat them 1 2

PC10. Ensure staff and participants understand relevant procedures and codes of conduct, and reinforce these when necessary 1 2

PC11. Ensure staff and participants understand potential impact on the human and natural environment and the reasons for procedures and codes of practice 1 2

PC12. Encourage staff and participants to report any environmental concerns 0 2

PC13. Monitor the implementation of procedures and codes of conduct and make sure they are being correctly applied 2 2

PC14. Model good practice in the way you interact with the human and natural environment 1 2

PC15. Report inappropriate environmental practices to relevant personnel 1 2

12 22

TOTAL 24 26

50