SPECIAL OFFER

Dell Inspiron 11 3000 Series 2-in-1

FOR TIME WARNER CABLE CUSTOMERS.

LIMITED-TIME OFFER

FREE Dell 2-in-1 tablet and PCA $450 Value Available with select packages. See below for details.

Dell device offer ends 10/19/14 or when supplies run out. Subscription to a qualifying package and proof of switch from previous provider for services comparable to those selected or proof of current college student enrollment are required to receive a voucher for a Dell Inspiron 11 3000 Series 2-in-1. Customers must remain in good standing and maintain all services for 90 days. For full terms and conditions and redemption instructions, visit www.twcbetterreward.com. Supplies are limited. Not a Dell offer. Dell device subject to manufacturer’s original warranty. Limit one (1) Dell reward per eligible residential service and this offer may not be combined with any other offers. (0914B4CF)

Upgrade today.

1-855-649-0659www.twc.com/upgrade

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7613 1000 NO RP 11 09112014 NNYNYNNN 0009166 S1 T11

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MELISSA HOWE4422 APULIA RD APT 4JAMESVILLE NY 13078-9201

3140 W ARROWOOD RD, CHARLOTTE NC 28273-0001

Phone offer expires 9/30/14 and is available to current residential Single Play Internet customers who sign up for Nationwide Home Phone; offer may not be combined. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s Subscriber Agreement which can be found at http://help.twcable.com/html/twc_sub_agreement.html. Additional charges apply for equipment, installation, surcharges, taxes and fees, Directory Assistance, Operator Services, and calls to international locations. After 1 year, regular monthly rates will apply. Preferred TV and Home Phone required for Caller ID on TV. Not all equipment supports all services. All services may not be available in all areas. Some restrictions may apply. Subject to change without notice. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Enterprises LLC. All rights reserved. (0914B4CB)

Unlimited calling to the U.S., Canada, Puerto Rico and Mexico — landline and mobile calls included

14 features including Caller ID, Caller ID on TV, Call Waiting and much more

New! Answer Anywhere — have incoming calls ring simultaneously on your cell phone, and never miss a call

$10Home Phone

/mo. for the first year plus taxes, equip. & fees

HOME PHONE. BETTER FEATURES. BETTER PRICE.

NEW Unlimited

calling to Mexico

UEC

Upgrade today.

1-855-649-0659www.twc.com/upgrade

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Account number202-784712403-001Customer code 9331

Customer serviceCall us anytime 1-315-634-6000Visit us at twc.com

Due date Service period Amount due

Oct 01, 2014 09/19-10/18 $112.82

Service addressMelissa Howe4422 Apulia RdApt 4Jamesville NY 13078 9201 00

Previous balance & paymentPrevious balance 56.41

Current monthMonthly service charges 55.93Taxes, fees & surcharges 0.48

Total due on October 01, 2014 112.82

Find out if you qualify for the Lifeline Phone Credit. Youcould save up to $12.25 per month. Go to twc.com/lifeline orvisit a TWC store to learn more.

Watch Live TV on any device at home or on-the-go with ourFree TWC TV® app.

Win free tickets to sports, concerts, premieres and more.Visit twc.com/exclusives to see what's waiting for you.

Access over 250,000 free TWC WiFi® hotspots nationwide.Use our WiFi Finder app to easily get online.

Sign up for free paperless billing at twc.com/account - justuse your customer code on this bill. Thank you for being a Time Warner Cable customer.

*784712403*

Please detach and enclose this coupon with your payment.

** Please allow 7 - 10 days for delivery andpayment processing. See reverse sidefor more convenient payment options.

TIME WARNER CABLEPO BOX 70872CHARLOTTE NC 28272-0872

00110001202784712403510011282

MELISSA HOWE4422 APULIA RDAPT 4JAMESVILLE NY 13078-9201 00

Payment due date

Oct 01, 2014

Account number

202-784712403-001

Total amount due

$112.82

Amount enclosed

3140 W ARROWOOD RD, CHARLOTTE NC 28273-0001

7613 1000 NO RP 11 09112014 0009166 002Page 4 of 6

Melissa HoweAmount due on October 01, 2014: $112.82Account number 202-784712403-001Customer code 9331Statement date September 11, 2014

Pay online

Go green with online bill payment.Sign up at twc.com/accountHave your account number and customercode ready, found on the top of this page.

Pay by phone

Make a credit card payment free of chargeusing our automated payment option at1-315-634-6000; simply say "pay my bill".Use your Visa, MasterCard, Discover orAmerican Express card.

Customer information

Experiencing technical issues with closedcaptioning? Call 1-800-TWCABLE, emailclosedcaption@twcable.com, or fax to1-877-430-1386. Address written complaints to A.Long, Legal, 13820 Sunrise Valley Dr., Herndon, VA20171, emailtwc.closedcaptioningissues@twcable.com, or fax to(704) 697-4935. To follow up on a writtensubmission only, call 877-276-7432.

If your check is returned, you expressly authorizeyour bank account to be electronically debited forthe amount of the check plus any applicable fees.The use of a check for payment is youracknowledgement and acceptance of this policyand its terms and conditions.

For information on any upcoming programmingchanges please consult the Legal Notices publishedon the 1st and 3rd Wednesday of each month inyour local newspaper or on our website at twc.com

Visit twc.com/careers for career opportunities atTime Warner Cable.

TWC imposes surcharges to recover costs ofcomplying with its governmental obligations.

Franchising Authority: Town of LafayettePO Box 193Lafayette NY 13084ID#: NY0881Unresolved Inquiries:NYS Public Service Commission 1-800-342-3377

Previous Balance08/20 Previous Balance 56.41

Total Previous Balance 56.41

Monthly service charges09/19-10/18 Standard Internet 39.99

Home WiFi 9.95Internet Modem Lease 5.99

Total Monthly Service Charges 55.93

Taxes, fees & surchargesState and Local Sales Tax 0.48

Total taxes, fees & surcharges 0.48

Total due on October 01, 2014 112.82

Reach us at your convenience

In person815 E Erie BlvdSyracuse NY 13210M-F 8:00am to 5:00pmSat 9:00am to 12:00pm

On twc.comVisit twc.com/account to pay your bill online, view FAQs/self-helpoptions and chat with a live agent. Just have your customer codeabove on hand.

Through your mobile deviceWith our free My TWC® app.

Over the phoneCall us anytime at 1-315-634-6000 and simply say "pay my bill" topay your bill for free. Or you can speak to someone live with anyquestions about your bill.

Visa Reward CardValid only in the United States

A REWARD FOR YOU

MONITORED SECURITY AND HOME MANAGEMENT

INTELLIGENTHOME

* Subscription to IntelligentHome and Time Warner Cable Internet are required to receive a $200 Visa Reward Card. Customers must be in good standing and maintain all services for 90 days. Other restrictions apply.

See next page for details.

Plus, valued customers get a $200 Visa® Reward Card* to use toward your equipment purchase.

Hurry, offer ends soon.

Upgrade today.

1-888-859-4352 www.twc.com/intelligenthome

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7613 1000 NO RP 11 09112014 0009166 003Page 5 of 6

Visa Reward CardValid only in the United States

A REWARD FOR YOU

Offers expire 9/18/14. Free Installation offer includes standard installation of IntelligentHome only. Early termination fee may apply. Taxes, fees and surcharges apply. IntelligentHome and all features may not be available in all areas. Residential use only. Some restrictions apply. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. All other trademarks are property of their respective owners. ©2014 Time Warner Cable Enterprises LLC. All rights reserved. Licensed by New York State Department of State -- NYS Unique ID #12000302365, TWC Security Inc. d/b/a Time Warner Cable; NC: ASLB #583CSA; CA: ACO#7062; TX: B17430 Time Warner Cable 6400 Fly Road, East Syracuse, NY 13057, ACR-1762124, LMPD LIC 818, NJ 34BF00045600.

Customers must remain in good standing and maintain all services for a minimum of 90 days after installation. Reward Card will be mailed approximately 4-6 weeks after the 90-day period. Full terms & conditions at www.twc.com/betterreward. Reward Cards may be subject to issuer’s separate terms & conditions. Please refer to Cardholder Agreement for more information. Limit one Reward Card per eligible residential service and this offer may not be combined with any other offers. To receive Reward Card, register within 30 days of installation, or by 11:59 p.m. EST on 10/31/14 (whichever comes sooner), at www.twc.com/betterreward. You must provide the Redemption Code, which you will receive via email and/or postcard.

The Visa Reward Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. The Bancorp Bank is not affiliated in any way with Time Warner Cable and does not endorse or sponsor this offer. The Visa Reward Card is distributed and serviced by Interactive Communications International, Inc. as an authorized agent of either ITC Financial Licenses, Inc. or IH Financial Licenses, Inc. dependent upon the state where this Card is purchased. Terms and conditions apply. The Visa Reward Card may be used in the U.S. and District of Columbia everywhere Visa debit cards are accepted. The Card may not be used outside of the U.S. or the District of Columbia including Internet and mail or telephone order merchants outside of the U.S. or the District of Columbia.

Manage and remotely access these next-generation features.

*Equipment purchase required.

Our award-winning 5-Diamond-rated Emergency Response Center provides 24/7 monitored protection.

Check in from anywhere with live indoor/outdoor cameras.*

Get mobile alerts when window or door motion sensors* are triggered.

Adjust your lights* and thermostat* from anywhere using the mobile app.

Conserve energy while you are away and save on energy costs.

EXPERIENCE THE FUTURE OF HOME SECURITY AND MANAGEMENT.

Get a $200 Visa® Reward Card† to use toward your equipment purchase.

† Subscription to IntelligentHome and Time Warner Cable Internet is required to receive a $200 Visa Reward Card. Customers must be in good standing and maintain all services for 90 days. Rebate may take an additional 4-6 weeks. Other restrictions apply.

$3399/ mo.

**

FREE Installation, a $99 value

HURRY, OFFER ENDS SOON!

IntelligentHomeas low as

**18-month term, TWC Internet and another qualifying service required.

SS7EF020

Upgrade today.

1-888-859-4352 www.twc.com/intelligenthome

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