2013 oaug buyer's guide

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the source for

2013 Edition

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Table of Contents

3525 Piedmont Road | Building Five, Suite 300, Atlanta, GA 30305

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e-mail: [email protected] | oaug.org

The 2013 OAUG Buyer’s Guide is a publication of

the Oracle Applications Users Group (OAUG).

ARTICLES

4 Enabling Process Transformation

by Monica Mehta, Content Specialist, Sprocket Media

6 The Challenges of Hospital Inventory

by John O’Keeffe, CEO, More4Apps Ltd.

8 Oracle EBS Mass Data Loading Using appLOAD™ at LifeWay Christian Resources

by Austin Davis, Vice President of Marketing, Chain-Sys

10 Five Criteria for a Good Chart of Accounts Design

by Helene Abrams, CEO, eprentise

11 How to Accelerate Month-End and Ad-Hoc Financial Processes with Real Time Excel-based Reporting

Interview with Tiffany Newkirk, Solution Specialist, Excel4apps

12 Why Belong to the OAUG?

92% of OAUG members would recommend membership

BUYER’S GUIDE CATEGORIES

16 Product Families

17 Services

18 Solution Areas

20 Company Listings

The OAUG Buyer’s Guide

is online, searchable and updated regularly with

product announcementsand news.

Visit oaug.org.

4

Enabling Process Transformation

Flexera Software shortens its monthly financial close process by 40 percentwith the help of Oracle and CSS.

by Monica Mehta, Content Specialist, Sprocket Media

Flexera Software is the leading provider of strategic solutions for application usage management. The company helps

application producers and enterprises strategically manage application usage to achieve continuous compliance,

optimized usage and maximized value. In April of 2008, Flexera Software was spun off as an independent company from

its previous owner.

Executives soon realized that they needed an ERP environment that would support the organization’s business needs for

financials and human resources. With the help of Oracle Platinum Partner CSS, a leader in providing consulting services for

the deployment of Oracle enterprise solutions for midsize and large companies, Flexera Software implemented a number of

Oracle Applications that would meet its complex business requirements and support the growing new business.

Updating a Legacy EnvironmentWhen Flexera Software became an independent entity, the company inherited a legacy Oracle environment that included

older releases of Oracle E-Business Suite (EBS), including Oracle Human Resources Management System. At the time, this

approach was expedient and cost-efficient. Over the years, however, the company encountered data that was inaccurate

and in some cases irrelevant to its business. The old system, which had been customized for the previous owner, included

a number of misconfigurations and nonfunctional parts, resulting in a lot of manual work in order to process certain

transactions.

In 2011, Flexera Software made the decision to implement Oracle E-Business Suite Release 12, including Oracle Human

Resources Management System. These implementations would help to handle its complicated reporting processes related to

product and solution area performance and to comply with complex, country-specific regulations in its offices in the United

States, the United Kingdom, Japan, Hong Kong and Australia. To enhance budgeting and forecasting capabilities, executives

also decided to implement Oracle Hyperion Planning and Oracle Business Intelligence Analytics Applications.

Aligning Business and ITAfter evaluating a number of consulting services companies, Flexera Software selected CSS because of the consulting firm’s

proactive strategy of aligning the company’s IT goals with its business goals.

“CSS really understood our business better than the other firms did,” says Joe Frieda, chief information officer at Flexera

Software. “They understood that this was the first step of many in terms of building a foundation for future initiatives and

enhancements, as well as additional capabilities down the road. They also understood how we should re-implement the

Oracle solutions in relation to our business requirements.”

The newly implemented Oracle Applications have enabled Flexera Software to dispense with numerous manual processes

and replace them with automated tasks, which saves time and resources. Old customizations were replaced with

standardized processes and predesigned workflows, which benefitted Flexera Software from a business process perspective.

Finance users are now able to perform processes independently of IT, freeing the IT staff for more strategic projects.

Optimizing the Reporting ProcessThe process transformation and automation enabled Flexera Software to shorten its monthly close cycle by about 40

percent. “We’re a very dynamic business with a lot of things going on,” says Frieda. “Our ability to get accurate financial

information as quickly as possible to report to management, to report to our investors, etc., is critical. Shortening our

monthly close is vital to getting that information out expediently.”

Frieda says Flexera Software benefitted from CSS’ strong knowledge of Oracle Applications and its proactive approach to

the implementation. “CSS spent time in the initial stages talking to us about our needs. They were the only company that

understood we needed to build out a roadmap for the future that viewed our IT investment in relation to our business

goals,” says Frieda. “In terms of my experience with these sorts of projects over the years, they did a good job with the

overall project management, ensuring that we stayed on track. With a project of this magnitude, there are many risks of it

going askew. They did a really nice job of mitigating the risks.”

About CSSOracle Platinum Partner specializing in system integration, implementation and

managed services for the Oracle community. Serving mid and large-sized organizations

and solely focused on Oracle solutions since 1997 inception. Seven Oracle

Specializations and certified in the Oracle Business Accelerator program.

http://www.cssus.com/

6

The Challenges of Hospital Inventory

By John O’Keeffe, CEO, More4Apps Ltd.

Let’s consider the case of a large hospital that noticed its inventory figures were not truly reflective of how many necessary

items were available. When preparing for an operation, it’s important to overstock with required items for surgery. In this

instance, staff would constantly find that the number of syringes the computer said were in the cupboards were there but in

very different quantities. This led to manually ordering extra stock instead of relying on auto-replenishing.

The problem fully unraveled when it was also discovered the average costing figures were completely wrong. This left the

various departments in the hospital with stock budget blowouts.

With an item like syringes, which are packed in boxes of 100 units, part of the problem comes about when there’s a

discrepancy between whether one item vs. one box of said items is counted into or out of stock. If, when preparing for

surgery, a number of items are taken out of stock for use and then some are returned as items without noting the difference

between boxes vs individual items, chaos sets in to the inventory system. In this instance, it was taking one staff member a

whole day to do returns, and stock was starting to pile up, further affecting the inventory reality.

The hospital in our case study was having exactly these issues. Once they identified the problem, it seemed a relatively

simple matter to resolve it, but the options for bringing about real change were complex. The hospital did not wish to hire

consultants or write new code, both of which would be expensive, time consuming and require a lot of testing.

The range of technology options each had its own challenges:

• KeyboardEmulationSoftware:Slow,lackedvalidationandrequiredbabysitting.

• ScriptedLoadingSoftware:Notenduserfriendly,takesconsultantstosetupandcontrol.Requiresadditional

language skills (such as PHP) for better functionality.

• WebADI/SQL*Loader:Customdevelopment/consultants.

• Toad/SQLDeveloper:Veryflexible,buthighexpertknowledgerequired.

• More4AppsTools:Prebuiltend-userExcel-basedsolutionfordownloading/uploadingdata.

For the hospital, the ideal outcomes were to have updated items with correct units of measure, correct average costs per

items, use min/max options and a reduction of open purchase ordering. But they also found that for changes to be made

effectively, many items had to be disabled and then removed or added to blanket orders and bill of materials.

New Item Creation

New Blanket Lines

Blanket Changes

Item Desc Updates

Bill of Material Changes

StockUpdates

AverageCost Update

Item - SubinvCreate/Update

# Records 2842 2842 936 1439 342 3800 1800 6230

Time/record (seconds)

300 120 120 60 120 45 45 60

Setup Data /Development

Time (hrs 0 d.p.) 4 4 2 4 16 12 4 8

Load Time(hrs 0 d.p.)

237 95 31 24 11 48 23 104

UsingManual,Macro,Queries–theloadingtimewaspredictedtobeashighas76 days, including six and a half days for

set up.

Even if macros were forms based rather than keyboard emulation, there is a lot of babysitting, and setup days would

increase. Assume setup to increase by 10 percent and implementation to drop by 30 percent.

The final decision came down to simplicity of software and time savings predicted.

More4Apps estimated they could save 57 days on the project:

The hospital found that by using More4Apps Wizards, they were able to update descriptions, disable old items and create

new items with the correct unit of measure quickly and accurately. Incorrect items could be end dated, and new lines could

be added to blanket purchase orders with the correct unit of measure easily using Purchase Order Wizard. Because of the

low item value, average cost was simplified by using the last purchase price. The stock movements were reversed out of the

old items and reloaded into the new items using Material Transaction Wizard.

The priorities of getting the stock right with the correct average costs was achieved using a combination of three More4Apps

wizards; Item Wizard, Material Transaction Wizard and Bill of Materials Wizard.

Actual times proved to be much quicker in the end, and this hospital has since repeated this process six times where they

found they had incorrect units of measures.

About More4AppsMore4Apps is an award winning specialist company offering a broad range of

Excel-based products that enable Oracle E-Business Suite users to smoothly

processinformationwithsuperiorspeedandaccuracy.EstablishedinNew

Zealand in 2000, they are represented in the UK, USA, and Australasia, with

clients in more than 20 countries. www.more4apps.com

Without More4Apps With More4Apps Days Saved Percentage Saving

(Rounded)

Setup 6.75 2.25 4.5 66.67%

Implementation 71.65 18.75 50 73.8%

TotalDays 78.40 21.00 73.2%

TotalDaysSaved 57.40

8

Oracle EBS Mass Data Loading Using appLOAD™ at LifeWay Christian Resources

by Austin Davis, Vice President of Marketing, Chain-Sys

LifeWay Christian Resources is a religious nonprofit organization and is an entity of the Southern Baptist Convention. LifeWay

produces Bibles, church literature, books, music, audio and video recordings, church supplies and Internet services. The

ministry operates 154LifeWayChristianStoresacrossthecountry.LifeWay’shomeofficeisinNashville,Tennessee,where

about 1250 employees work.

LifeWay has successfully implemented Oracle E-Business Suite (EBS) Financials, Projects, APC, Inventory, Purchasing, Order

Management and Advanced Pricing modules for its global operations. LifeWay is on version 11.5.10.2 and their production

database size is 1200 GB.

Data Loading Activities Performed by LifeWay:• Itemcreationandupdate.

• Itemcategories,itemcatalogsanditemcrossreferencecreationandupdate.

• PLM:AdvancedProductsCatalogcreation.

• Billsofmaterialcreationandupdate.

• Newcustomercreationandupdate.

• ARinvoice,creditmemosanddebitmemocreation.

• ARcashreceiptapplicationwithorwithouttheinvoicenumbers.

• Projectbudgetcreation.

• Projectswithtasksandkeymembercreationandupdate.

• Pricelistcreationandupdate.

• Salesorderprocessing.

The Struggle with DataLoaderManual mass data loading/maintenance within Oracle EBS can be tedious and

verytimeconsuming.LifeWayutilizedDataLoaderforperformingdataloading

asanalternativetomanualmethods.TheDataLoadertooltookalotoftimeand

still could not provide a fool-proof and robust solution. Amy Goolsby recalls that for about 1500 items loading, it required

constant monitoring and took two weeks with eight computers in the conference room. This time does not include the data

loader spread sheet preparation time. A database specialist tended over about 25 desktops in a conference room each month

for two or three days, each loading parts of Excel data through the EBS front end, simulating keystrokes.

LifeWay Chooses appLOAD™ LifeWayevaluatedandselectedappLOAD™productivitytoolfromChain-SysCorporationforitsdataloadingactivitiesin

OracleEBS.appLOAD™isanew-generationdataconversiontoolforOracleEBS11i/R12.Thetoolsignificantlyreducesproject

timelines and cuts costs. It is extremely useful during implementation or reimplementation and for routine production data

maintenance.Itisveryeasytouse,doesnotneedprogrammingandsupportsallopeninterfacesandAPIs.appLOAD™isa

reliable and scalable back-end Web-based application that is not front-end driven and not Excel-macros driven. Business users

can confidently use this tool and convert data without technical assistance.

appLOAD

Data Migration, Loading and Interfacing for Oracle E-Business Suite. Business Intelligenceand OAF Dynamic Personalization.

CHAIN SYS•www.chain-sys.com

TM

Accelerated

Productivity GainsUsing appLOAD™ Within a week of installing

appLOAD,thebusinessusers

started using the tool very

effectively for their data loads.

Amy Goolsby remarks, “What I like

aboutappLOADishowfastitis.

appLOADexecutesthedataloading

processes in the background with

no baby sitting needed. I can do the

same task in four hours that used

to take two weeks.”

DavidJamiesonofLifeWaysays,“TheprojectedreturnoninvestmentprovidedthroughuseoftheappLOADapplication

easily justified the cost of the product. We have identified uses that impact all business areas within E-Business Suite. Chain-

Sys has been extremely responsive in identifying the most efficient uses of the tools and responding to our questions as we

have begun to use the tool.”

appLOAD™ Benefits

The Right ToolTheappLOAD™toolsarearightchoicefortheITenvironmentsoftodayandthetechnologychangesthatarecomingup.

Rooted in Enterprise Java/J2EE standards, it takes advantage of the enterprise quality scalability and reliability of the

platform and is amenable to traditional deployments within the enterprise as well as to the Software as a Service model.

appLOAD™iscurrentlyavailableinthecloudinManagedSaaSandSubscriptionSaaSforEBSDataConversionneeds.

About Chain-SysChain-Sys is an Oracle Platinum Partner and has been highly successful in

EBSimplementations.TheappLOADProductivitytoolsacceleratetechnical

implementation and data conversion, ease production data maintenance,

migratedatatoR12,interfaceEBSwithexternalapplicationsandprovidehugecostsavings.appBI™isanoutoftheboxBI

solutionforEBSwithpre-builtdatawarehouseanddashboards.appAUGMENTER™allowspersonalizationofOAFpages

without any programming. Customers include Lifeway, Teknion, Comcast, Boart-Longyear, BILT, Canon, Patel Logistics,

Greatbatch, Expedia and Ingersoll-Rand. Contact: www.chain-sys.com. [email protected].

• Timeandcostsavings.

• Highlystable,reliableandscalable.

• Fastinprocessingthedataloads.

• Allprocessesareexecutedontheapplication

server as a Java process (thread).

• NoneedtowatchDesktop/Laptopscreenswhen

processing takes place.

• Intuitiveandhighlyuserfriendly.

SolutionMigrationRequirementGathering

MigrationDesignDe�nition

UATCutover andGo-Live

Timeline with Traditional Development

SITSolutionBuild

Timeline with appLOAD TM TM

UATCutover andGo-Live

SITAnalysis,Con�g.and UnitTesting

MigrationReq.Gathering

10

Five Criteria for a Good Chart of Accounts Design

by Helene Abrams, CEO, eprentise

The chart of accounts (COA) has a huge impact on how efficiently you do business. As the foundation of the finance function,

a well-designed COA helps you effectively manage your organization, while a poorly designed one is a tremendous burden.

Companies that did not consider long-term growth when planning their COA will eventually find it unsuitable. A good COA

offers flexibility for recording and reporting, provides structure for managing business uniformly and enhances communication.

Five fundamental criteria for a good COA design:1. One type of information. Have only one type of information in each segment of your COA, and one type of information

in only one segment. Otherwise, the chart suffers from an overlap of information across segments, creating inaccuracies.

Keeping information types unique to a single segment eliminates mistakes and solidifies consistency.

2. Information not repeated. Your accounting flexfield should not repeat information that exists in other modules of Oracle

E-Business Suite (EBS). For example, if you are implementing the Oracle Projects module, there’s no need to have a COA

segment dedicated to tracking projects transactions. Keep information in discrete buckets, including other applications of

your EBS environment.

3. Room to expand. A common downfall is to tailor the COA to your current business without considering growth. In the

design phase, overestimate your segment lengths to accommodate future values. What may seem like a lot today might be

wholly inadequate in a few years.

4. Logical ranges used. Ranging your values logically promotes streamlined reporting, security and maintenance, enabling

you to minimize the number of cross-validation rules, security rules and Financial Statement Generator report definitions by

defining your rules and reports by ranges as opposed to individual values.

5. No reliance on spreadsheets. Spreadsheets are fine tools for short, small and inexpensive projects, but avoid using them

extensively. Eliminating spreadsheets promotes a streamlined workflow, reduces resource requirements and maintenance,

and removes the need to integrate your EBS environment with third-party applications. Moreover, you will get faster reports

using built-in EBS features.

As your organization considers the need to redesign its global chart of accounts, incorporate these criteria into your

approach. R12 adds much functionality, and a simplified COA allows you to take advantage of the new functionality while

reducingoperatingexpenses.Don’tmissoutontheopportunitytogetaheadofthecompetition-visitwww.eprentise.com

to get started!

About eprentiseeprentise serves the Oracle® E-Business Suite (EBS) community with transformation

software that improves business agility, supports changing business requirements and

eliminates the need for a reimplementation. With eprentise software, businesses are able

to receive real-time access to complete, consistent and correct data. www.eprentise.com

How To Accelerate Month-End and Ad-Hoc Financial Processes withReal Time Excel-based Reporting

Interview with Tiffany Newkirk, Solution Specialist, Excel4apps

Finance teams are pressed for time when creating month-end and ad-hoc

financial reports using standard Oracle E-Business Suite (EBS) tools. Tiffany

Newkirk,aformerfinancialanalystandcurrentsolutionspecialistatExcel4apps,

shares answers to common financial reporting questions from Oracle EBS users.

What is the value of real-time data at month’s end?Financial analysts need a quick view of accurate general ledger data, trial

balances and last minute journal entries, without re-creating reports. With GL

Wand’s Excel interface to live data, analysts simply click to refresh reports that

reflect new journal entries as soon as they post, as opposed to waiting for updates from tools that don’t access real-time data.

How can ad-hoc reporting become faster and easier for users?With GL Wand, financial analysts — who are Excel experts — rapidly build specialized reports using Excel formulas, IF

statements, pivot tables and V Lookup. Wizards and step-by-step instructions expedite the process. Real-time report data is

reliable and drillable for locating transactional specifics.

How do you complete Accounts Payable/Accounts Receivable reconciliationsfaster and more accurately?AP and AR reconciliations are efficiently executed using GL Wand’s drill-down capability, which supports a deeper look into

accounts than even Oracle reports provide. Users can pull one or more accounts, as well as account listings, so that AP and

AR information is available in one drill down, where they can easily pivot off the information. For example, journal source

and category sections in the criteria page allow drills into sales invoices for a set timeframe.

How are reports distributed with an Excel-based system?GLWand’sReportDistributionManagerallowsuserstocreatetemplatesthatexecuteandoutputfinancialreportstoa

shared directory or via email to specified contacts. With a mouse click, monthly departmental reports are refreshed and

emailed.Theyareinstaticformat—Excel,HTMLorPDF—anddon’trequireGLWandforviewing.

Why would Oracle users want GL Wand instead of Client ADI? GL Wand consolidates the monthly financial package into one Excel workbook with multiple tabs. The first tab is a control

page where users change the timeframe, choose Refresh All, and receive the entire updated — and drillable — package.

WithClientADI,usersindividuallyopeneachstaticreportinthepackage,thenrefreshandexecuteit.

About Excel4appsExcel4apps is a best-in-class provider of Excel-based reporting and budget-loading

software for Oracle. www.excel4apps.com

12

Why Belong to the OAUG?

Thousands of organizations around the world make up the

Oracle Applications Users Group (OAUG). These companies

know that through the OAUG their employees are equipped

to improve efficiency, enhance problem solving, and spark

innovation through opportunities for education, networking,

and influence.

EducationOAUG membership includes extensive educational

opportunities for employees to enhance their knowledge

and expertise and stay up to date on the latest information

in order to maximize return on the organization’s significant

investment in Oracle Applications.

NetworkingOne of the greatest strengths of the OAUG is connecting real

users with others who can provide tips, ideas, best practices

and share real-time solutions. Employees of OAUG member

organizations are connected with thousands of colleagues

and counterparts in other companies who are facing the

same issues.

InfluenceOracle listens to the collective voice of the OAUG. Joining

with hundreds of other member organizations provides

unprecedented access to Oracle executives who want

to hear real customers’ experiences and suggestions for

enhancements.

Discover the benefits of OAUGmembership today! www.oaug.org/membership

[email protected]

+1 404.240.0897

92% of OAUG members would recommend membership.

Here’s why:

OAUG is a great source of information and networking.

OAUG is THE group for the Oracle user community. Opportunities abound for education and networking among your peers.

Essential membership for anyone who uses Oracle Applications. It’s a bargain!

It is a very good resource for problem solving involving Oracle issues. In the past, I found other users were an invaluable resource.

OAUG is a great users group for anyone that uses/develops/ manages any of the Oracle Product Line.

If you own, use, or implement Oracle Applications there is an extraordinary value proposition in the very modest membership fee.

OAUG is fantastic resource for users to engage others users for knowledge and updates of Oracle applications, hardware needs and software, training and expertise from user perspective.

The influence that OAUG has with Oracle has been instrumental in saving our company time and money with the Oracle applications investment.

The benefit in networking and education provided to a user of Oracle Applications is so great that all users should participate in the Organization.

Be sure to ask your software vendors with integration to Oracle applicationsif they have Oracle Validated Integration.

With Oracle Validated Integration, Oracle applications customers can be confident that a partner’s integration has been tested and validated by Oracle as functionally and technically sound, that

the partner solution is integrated with Oracle applications in a reliable, standards-based way, and that the integration operates and performs as documented.

For the most current list of Oracle Validated Integrations, please visithttp://www.oracle.com/us/partnerships/solutions/index.html.

Validated Integration

Oracle Applications

The Venetian & Sands Expo and Convention CenterApril 7-11, 2014

Frustrated with Loss of Client ADI in Your R12 Upgrade?

Easier, faster and more efficient than ever before, GL Wand 5 is now available for free trial download. Designed for finance professionals, our award-winning products easily and securely allow finance departments to quickly build reports and detailed dashboards within Microsoft Excel® using a direct link to live Oracle 11i/R12 data.

Bring new clarity, depth and focus to your financial reports with:

• No client install NEW! • Live Oracle data in Excel • Effective replacement for Client ADI reporting • Accelerate month end processing • No need for data warehousing • Automate sharing and distribution of reports • Leverage existing Oracle security • Ease your upgrade to Oracle R12

Save 2-4 days per user per month due to productivity gains of using an Excel based reporting process!

Join the Fortunate 500 finance teams who love using GL Wand

© 2013 Excel4apps. All trademarks are the property of their respective owners.

Real Time Oracle 11i/R12 Reporting in Excel®.

ATTENTIO

N

E-Bu

siness

Suite

Use

rs

To download your free trial visit: www.excel4apps.com/savetime

email: [email protected]

www.excel4apps.com

Whether you are migrating to R12 or not, our Excel-based reporting solutions easily and securely allow finance departments to quickly build reports and detailed dashboards within Microsoft Excel® using a direct link to live Oracle 11i/R12 data and is an effective replacement for Client ADI.

Bring new clarity, depth and focus to your financial reports, with:

• Easy client install• Effective replacement for Client ADI• Accelerate month end processing• No need for data warehousing• Automate report sharing and distribution • Leverage existing Oracle security• Ease your upgrade to Oracle R12

Check out our article in this Buyers Guide, “How To Accelerate Month-End and Ad-Hoc Financial Processes with Real Time Excel-based Reporting.”

Attenti

on

E-Bus

iness

Suite

Users

Join the Fortunate 500 Finance Teams Who Love Using GL Wand

To Download Your Free Trial Visit: www.excel4apps.com/trialit email: [email protected]: www.excel4apps.com

16

PRODUCT FAMILIES

E-Business Suite AT&T

BizTech

CardConnect

Centroid

Chain-Sys Corporation

CM Mitchell Consulting

Core Services

CSS International, Inc.

EiS Technologies

eprentise

Excel4apps

InsightSoftware.com

KBACE Technologies, Inc.

More4Apps Ltd

Noetix

OneNeckITServices

ReadSoft

Rhapsody Technologies, Inc.

Rimini Street, Inc

Rolta Americas

Rysigo Technologies Corp

SmartDogServices,LLC

SoftArt Solutions Inc

Thomson Reuters

Vertex Inc

Wolters Kluwer, CCH

Fusion Applications Core Services Corporation

EiS Technologies


More4Apps Ltd


Fusion Middleware CM Mitchell Consulting



Hyperion Rolta Americas

Teradata

The Bean Consulting Group

JD Edwards Rimini Street, Inc

OBIEE Centroid

Core Services Corporation

EiS Technologies

Noetix

PeopleSoft Enterprise AT&T

Rimini Street, Inc

Siebel CRM Rimini Street, Inc

The Buyer’s Guide Product

Category listings provide

a snapshot of the Oracle

products each

company supports.

For a complete list of

products and additional

information about each

company, please visit the

Company Listings section

beginning on page 20.

SERVICES

Consulting Centroid


EiS Technologies

O2Works

Rolta Americas


Hosting Services Core Services


Implementation CSS International, Inc.

O2Works

Red River Solutions

SmartDogServicesLLC


Managed Services AT&T

BizTech

CardConnect

OneNeckITServices

Red River Solutions

Rolta Americas

SmartDogServices,LLC


Vertex Inc

Software eprentise

InsightSoftware.com

More4Apps Ltd

Noetix

ReadSoft

Teradata

Thomson Reuters

Wolters Kluwer, CCH

Systems Integration Chain-Sys Corporation


CSS International, Inc.

O2Works

Red River Solutions



The Buyer’s Guide Services

listings provide a snapshot

of each company’s

service offerings.


services and additional





18

SOLUTION AREAS

Application Information Lifecycle Management eprentise

Business Intelligence/Analytics Excel4apps

Noetix

Teradata

Cloud Computing OneNeckITServices

Enterprise Performance Management BizTech

eprentise

Excel4apps


Financials Management CardConnect

Excel4apps

InsightSoftware.com

ReadSoft

Thomson Reuters

Vertex Inc

Wolters Kluwer, CCH

Governance, Risk & Compliance Thomson Reuters

Master Data Management Chain-Sys Corporation


Project Portfolio Management Rysigo Technologies Corp

Strategy/Roadmap SmartDogServices,LLC

Supply Chain Management CSS International, Inc.

The Buyer’s Guide

Solution Area listings

provide a snapshot of

each company’s areas of

expertise.


solutions and additional





20

Company Listings

AT&TSales Contact: Sales2500 Riva RoadAnnapolis, MD [email protected]

www.att.com/oracleservices

AT&T’s Hosting & Application Services combines the power of AT&T’s global network, hosting capabilities, and proven

applicationservicesexpertise.AsaPlatinumLevelPartnerintheOraclePartnerNetwork,AT&Tdeliversimplementationand

support services for the complete Oracle application lifecycle.

BizTechSales Contact: Margot McDonnell1150 First AvenueKing of Prussia, PA [email protected]: 610.592.0600 x229Toll Free: 1.877.BizTech

www.biztech.com

For over a decade BizTech has provided Oracle E-Business Suite & Application implementations, technology services, BI,

Hyperion, and managed services for organizations of every size. Over 450 clients can attest to BizTech’s commitment to Oracle

and our customer focused approach.

CardConnectSales Contact: Daniel Dorfman1000 N. Continental Drive | Suite 600King of Prussia, PA [email protected]: 484.581.2941Toll Free: 877.828.0720www.cardconnect.com

CardConnect is an innovative U.S. based payment processing company. The CardConnect Gateway is an Oracle-validated

payment solution that enables credit card acceptance within Oracle E-Business. Our CardSecure product is an encryption/

tokenization mechanism for credit card and personally identifiable information (PII).

Company Listings

CentroidSales Contact: Jeff Dewey1050 Wilshire Drive | Suite 170Troy, MI [email protected]: 972.342.1588Toll Free: 1.877.868.1753

www.centroid.com

Centroid is a national provider of Oracle consulting and hosted managed services providing expertise from Applications to

TechnologytoHardware.Centroid’sAppstoIronexpertisedeliversfully-integratedOraclesolutionsfromEBS,BI,Database,

Middleware, to Servers and Storage. From strategic planning to application deployments and upgrades to full turn-key

support, we are committed to helping clients realize measureable business value and achieve sustainable ROI. FutureProofed

Technology. FutureProofed Business. That’s Centroid.

Chain-Sys CorporationSales Contact: Austin Davis325 S. Clinton Street | Suite 205Grand Ledge, MI [email protected]: 517.627.1173 Option 1Toll Free: 855.app.load Option 1

www.chain-sys.com

appLOAD™SuiteforOracleEBSmassdataloading,datamaintenance,interfacingandmigrating.Scalableserverbased

hub-n-spokes model and not driven by frontend excel-macros. EBS Implementations, Upgrades and Support. Reduced

timelinefordatamigration/conversion.appBI™BusinessIntelligenceandappAUGMENTER™Personalizations.

CM Mitchell ConsultingSales Contact: Carol Mitchell1510 West Canal Court | #2500Littleton, CO [email protected] Free: 303.526.2796www.cm-mitchell.com

CMMitchellConsulting(CMMC)offersanOracleValidatedfusionmiddlewareproduct(DocSavi)whichallowsyoutostore

supportingdocumentationexternally,andstillaccessitusingtheOracleEBSattachmentfunctionalityforANYbusiness

process/table.DocumentscanbecapturedintoadocumentmanagementapplicationorthroughtheOracleelectronic

upload functionality. Captured documents can then be accessed from within or outside of Oracle EBS. CMMC is a professional

services company specializing in content and business management, including custom OCR capture solutions.


Oracle Applications

22

Company Listings

Core Services CorporationSales Contact: Joseph Ung130 Belmont DriveSomerset, NJ [email protected]: 877.267.3797

www.coreservices.com

Profitable every year since its founding in 1990, Core Services Corporation, an Oracle Platinum Partner and OAUG Three Star

Partner, delivers expert Oracle Applications implementation, development, and support to clients worldwide via its Hosting,

Cloud, and Consulting services. Additionally, Core Services is authorized to sell and service the Oracle Applications.

CSS International, Inc.Sales Contact: James Landry115 River Landing DriveCharleston, SC [email protected]: 904.571.8552Toll Free: 800.814.7705

www.cssus.com

CSS is an Oracle Platinum Partner specializing in system integration, business process improvement, implementation and

managed services for the Oracle community. Serving mid and large-sized organizations and solely focused on Oracle since

inception in 1997. CSS is Oracle Specialized across 7 areas and certified in the Oracle Business Accelerator program. A 3-time

Oracle Partner of the Year and 2-time runner up in the last 6 years. Read about our work on the pages of PROFIT, Insight and

Q&Amagazines.

EiS TechnologiesSales Contact: Bhawan Mathur3067 Peachtree Industrial BlvdDuluth, GA [email protected]: 678.430.3839Toll Free: 1.866.363.1752

www.eistech.com

EiS Technologies, an Oracle Platinum, Education and a Validated Partner, is dedicated to empowering customers with enterprise

wide solutions for insightful decision-making. Founded in 2001, EiS leverages cutting-edge technology to provide products and

services focused on providing clarity: data access and integration, discovery, formal reporting, analysis and visualization with

ready to use “out-of-the box” solutions (including pre-built content) for EBS and OBI. Learn more about EiS Technologies at

www.eistech.com.


Oracle Applications

Company Listings

eprentiseSales Contact: Helene Abrams7648 San Remo PlaceOrlando, FL [email protected]: 407.290.6952Toll Free: 1.888.943.5363

www.eprentise.com

eprentise serves the Oracle® E-Business Suite (EBS) community with transformation software that improves business agility,

supports changing business requirements and eliminates the need for a reimplementation. With eprentise software, businesses are

able to receive real-time access to complete, consistent and correct data.

Excel4appsSales Contact: Scott Stollwerk8514 Six Forks Road | Suite 102Raleigh, NC [email protected]: 919.238.4040

www.excel4apps.com/contact

Excel4appsisabest-in-classproviderofExcel-basedreportingandbudget-loadingsoftwareforSAPandOracle.Designedfor

financial professionals, its award-winning GL Wand, Reports Wand and Budget Wand products easily and securely deliver

real-time ERP data using Microsoft Excel to save reporting time and effort. Excel4apps serves over 13,000 SAP and Oracle

users worldwide, with offices in the United States, United Kingdom, Australia, United Arab Emirates and South Africa. To

schedule a demonstration or try a free trial, visit www.excel4apps.com.

Insightsoftware.comSales Contact: Jim Chan5613 DTC Parkway | Suite 570Greenwood Village, CO [email protected]: 720.897.8222

InsightSoftware.com

InsightSoftware.comdevelopsaward-winningsoftwaretohelpglobalJDEdwardsandE-BusinessSuitecustomerssolvetheir

biggest productivity challenges. InsightUnlimited solution works directly with ERP software, in real-time, providing end users

with a fast, easy way to report, budget, and reconcile.


Oracle Applications

24

Company Listings

KBACE Technologies, Inc.Sales Contact: Nicole Mores6 Trafalgar SquareNashua, NH [email protected]: +1.603.821.7119Toll Free: 800.593.5824

www.kbace.com

KBACE Technologies, Inc., is a global consulting and technology services company dedicated to helping customers maximize

their investment in Oracle Software by delivering unmatched services, solutions, and products.

More4Apps LtdSales Contact: Sarah Conzemius11400 W. Olympic Blvd | Suite 200Los Angeles, CA [email protected]: +1. 310-445-8853

www.more4apps.com

An award winning specialist company offers broad range of Excel-based products that enable Oracle E-Business Suite users to

smoothly process information with superior speed and accuracy. MORE4APPS are represented in the UK, USA, and Australasia,

with clients in 20+ countries.

NoetixSales Contact: Noetix Sales Team5010 148th Ave NE | Suite 100Redmond, WA [email protected]: 425-372-2699Toll Free: 866-4NOETIX

www.noetix.com

NoetixprovidesinstantoperationalreportingandpackagedanalyticsforOracleApplications.Ourpatentedmetadata-driven

software and lean architecture deliver the lowest cost BI solution to acquire, implement, and maintain. Noetix’s proven

technology is used by more than 1,500 industry-leading customers worldwide to quickly and cost-effectively gain business

intelligence insight into their organizations.

Company Listings

O2WorksSales Contact: Mark Clark703 McKinney Avenue | Suite 304Dallas, TX [email protected]: 972.466.2260

www.o2works.com

O2Works is an Oracle Gold Partner and OAUG Star Partner dedicated to all lifecycle phases of the Oracle E-Business Suite. Our

tagline is “Putting Oracle to Work”. Our consultants are noted industry experts with average EBS experience of nearly 15 years.

We have implemented, integrated, and improved Oracle EBS for over 200 organizations worldwide, including implementations,

upgrades, health checks and assessments, new module rollouts, location or country rollouts, and process optimization. Please

visit our website for more information.

OneNeck IT ServicesSales Contact: Brian Lamberger5301 N. Pima Rd. | Suite 100Scottsdale, AZ [email protected]: 480-315-3000Toll Free: 855-One-Neck

www.oneneck.com

OneNeck®ITServices,aTDScompany,isaleadingproviderofhostedapplicationmanagement,managedhosting,cloud

services, infrastructure and colocation services. Our offerings include application, database and network management, data

centermanagement,DR,DaaS,managedbackup/storageand24/7 support.

ReadSoftSales Contact: Ashley Stotts3838 N. Causeway Blvd Lakeway III | Suite 2400Metairie, LA [email protected] Free: 888-ReadSof(t)

www.readsoft.com

Over 8,500companiesworldwidetrustReadSofttoautomatetheirfinancialdocumentprocesses.ReadSoft’sOracle–

certified accounts payable solution optimizes procure-to-pay while maximizing companies’ investments in Oracle E-Business

Suite and has made ReadSoft the technology leader in document process automation.


Oracle Applications

26

Company Listings

Red River SolutionsSales Contact: Michael Stewart14800 Quorum Drive | Suite 325Dallas, TX [email protected]: 972-715-6103

www.redriversolutions.com

Red River Solutions, as an IT Professional Services firm and HP’s Premier Partner in the Oracle Mid-Market sector, we are

uniquely qualified to offer a full line of Oracle services to reduce your TCO and increase ROI. Fast, Consistent, Reliable.

Rhapsody Technologies, Inc.Sales Contact: Mani Kumar Manda1700 Park Street | Suite 205Naperville, IL [email protected]: 630-487-5801 x11Toll Free: 888-RHAP-TEK

www.RhapTech.com

Rhapsody Technologies, a nationally recognized boutique firm and Oracle partner, provides consulting services in assessing,

architecting, designing and implementing enterprise-wide solutions for clients dealing with data management challenges and

includes following service areas:

• MasterDataManagement(MDM)initiativesfordomains:Product,Supplier,Customer,Location,andChartofAccounts

• CRM,ERPandSupplyChainApplications(OracleE-BusinessSuiteandFusionApplications)

• EnterpriseDataQualityandDataGovernanceinitiatives

• Auditing/HealthChecks,Strategy,ArchitectureandRoadmap,andTraining/EducationofferingsRiminiStreet,Inc

Rimini Street, IncSales Contact: Client Services7251 West Lake Mead Blvd. | Suite 300Las Vegas, NV [email protected] Free: 888.870.9692

www.riministreet.com

Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise

support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent

on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current

software release without any required upgrades or migrations for at least 10 years.

Company Listings

Rolta AmericasSales Contact: Lynne Preston5865 North Point ParkwayAlpharetta, GA [email protected]: 978-468-0079Toll Free: 800-755-8872

www.rolta.com

Rolta is a leading provider of Consulting, Managed Services and Technology for many vertical segments, including

Manufacturing, Financial Services, Utilities and Oil & Gas. Our domain expertise and deep Oracle applications experience

provides rich understanding of industry drivers and supporting business processes to help organizations achieve their

business goals. An Oracle Platinum Partner with more than 1,000 Oracle resources worldwide, Rolta has been honored 9

times with various Oracle awards recognizing outstanding achievement in serving the needs of our clients.

Rysigo Technologies CorpSales Contact: Suhail Maqsood119 Lyon Street | Suite ASan Francisco, CA [email protected]: 415.377.3444

www.rysigo.com

Rysigo Technologies Corp. provides Specialist Consulting, Engineering Services, Best Practice Packaged Solutions and Products

that help customers plan and manage work, enforce cost control and reduce financial risk. Rysigo Consulting Services specialize

within the Oracle Projects, Oracle Primavera, Oracle CRM, Oracle Fusion Applications, Oracle OBIEE and Oracle Technology

suites.RysigoalsoprovidesproductsandsolutionsthatcomplimentOracleApplicationssuchastheRysigoProjectsDataHub

thatintegratesOraclePrimavera,OracleE-BusinessSuiteProjects,OracleAgileandMicrosoftDynamicsapplications.

SmartDog Services, LLCSales Contact: Matt Wood7004 Bee Cave Road | 3-100Austin, TX [email protected]: 512-721-0134Toll Free: 800-309-1213

www.smartdogservices.com

SmartDogServicesistheleadingproviderofOracleEBSandCoreTechnologyservicesandrecognizedasTheOracle

Customer’s Best Friend. An Oracle Platinum Partner, four-time TOLA Partner of the Year, and Oracle Titan Award Winner, our

consultantsareUS-based,full-timeemployeesandaverageovertenyearsofOracleexperience.SmartDogbelievesOracle

software has tremendous capability and can transform businesses and lives of their employees. Our mission is to help our

customers recognize the full potential of their investment.

28

Company Listings

SoftArt Solutions IncSales Contact: Sales5 Independence Way | Suite # 120Princeton, NJ [email protected]: 609.303.3003, ext. 102Toll Free: +1.866.477.4435

www.softart-inc.com

SoftArt Solutions helps Oracle user communities to assess, implement, manage and/or upgrade their Oracle systems more

affordably and efficiently. Whether a health check of your Oracle environment, implementation of EBS, database 11g upgrade,

migration to EBS R12, or Post Production Support , we simply make it easier for you to use your Oracle systems. Let our team

of experts manage them for you today. SoftArt=Trust + Excellence + Experience. Affordably !

TeradataSales Contact: Ignatius Alam10000 Innovation DriveDayton, OH [email protected]: 937.242.4762

www.teradata.com

As the global leader in data warehousing, Teradata solutions give companies the people, technology and innovation to make

smarter, faster decisions that help them achieve competitive advantage to master their markets. Learn more at teradata.com.

The Bean Consulting GroupSales Contact: Chris Chase57735 Brown LanePO Box 780Clark, CO [email protected]: 855.EPM.GROW x 700Toll Free: 855.EPM.GROW

www.thebean.co

Oracle Gold Partner specializing in the design of Oracle Hyperion Enterprise Performance Management and Business Intelligence

solutions. With Oracle Certified Specialists in Essbase and Hyperion Planning, and successful projects in healthcare, energy,

retail, manufacturing and higher education, we deliver value.

Company Listings

Thomson ReutersSales Contact: Sales2395 Midway RoadCarrollton, TX [email protected] Free: 888.885.0206

http://tax.thomsonreuters.com

ThomsonReutersONESOURCEbrandofsolutionsistheworld’smostpowerfulcorporatetax&accountingplatform,enabling

youtoworksmarter,faster.Weoffersolutionsformanagingsalesandusetax,VAT,GST,anddirecttax.OurONESOURCE

Indirect Tax solution integrates with Oracle financial applications to provide automated tax reporting, inventory movement,

andempowerstaxandITdepartmentstobettermanagecomplianceandrisk.ONESOURCEIndirectTaxisanOracle

Validated Integration to Oracle E-Business Suite.

Vertex IncSales Contact: Dave Homiak1041 Old Cassatt RoadBerwyn, PA 19312P: [email protected] free: 800.355.3500

www.vertexinc.com

Vertex provides a comprehensive suite of software and services backed by more than 30 years experience. Our innovative

solutions help companies worldwide streamline tax management in every major line of business tax including income

tax, transaction tax, and payroll tax.

Wolters Kluwer, CCHSales Contact: John Thomas2700 Lake Cook RoadRiverwoods, IL [email protected]: 800.915.5674Toll Free: 866.513.2677

www.salestax.com

Wolters Kluwer, CCH is the leading provider of tax information and software solutions. Reduce time spent on sales tax

compliance with CCH’s Oracle Validated sales and use tax solutions, which offer sophisticated calculation logic, tax rate and

taxability content, and jurisdiction boundary information.


Oracle Applications


Oracle Applications


Oracle Applications

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Is Your Revenue Stuck In Excel?Leeyo’s RevPro is the world’s fi rst commercially availablerevenue automation software that automates and manages every process in the revenue cycle – seamlessly integrating into any ERP system to deliver unparalleled visibility, functionality and confi gurability to the revenue recognition and reporting processes.

Is Your Revenue Stuck In Excel?Leeyo’s RevPro is the world’s fi rst commercially availablerevenue automation software that automates and manages every process in the revenue cycle – seamlessly integrating into any ERP system to deliver unparalleled visibility, functionality and confi gurability to the revenue recognition

(408) 988-5800 [email protected] www.leeyo.com

© The Leader in Revenue Cycle Automation


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SoftArt = Trust + Excellence + Experience Affordably!

www.softart-inc.com | 1-866-477-4435 | 5 Independence Way Suite 120, Princeton, NJ 08540

Oracle eBiz Suite ImplementationManaged ServicesBusiness Inteligence

Staff AugmentationRemote Support ServicesHosting & Cloud Services

A LEARNING OPPORTUNITY OAUG associate members have the

opportunity to host educational sessions,

which are held several times each month.

These interactive webcasts provide

information about a variety of products

and services that complement Oracle

Applications. Visit oaug.org and click

on the “Partners” tab for details.

If you are an Associate member of the OAUG and would like to host a Vendor Awareness session, visit oaug.org and click on the “Partners” tab, or send an

e-mail to [email protected], or call +1 404.467.6936.

OAUG Vendor Awareness Sessions

Reserve your session today!

OAUG_AdVendorPA10.indd 1 6/13/10 2:25:47 PM

SoftArt = Trust + Excellence + Experience Affordably!

www.softart-inc.com | 1-866-477-4435 | 5 Independence Way Suite 120, Princeton, NJ 08540

Oracle eBiz Suite ImplementationManaged ServicesBusiness Inteligence

Staff AugmentationRemote Support ServicesHosting & Cloud Services

TUNE INto the OAUG

Visit www.oaug.org/membership orcall +1 404.240.0897 to discoverthe benefits of tuning in to the

OAUG for you and your organization.

The Oracle Applications Users Group (OAUG) broadcasts time-saving and e�ciency-building knowledge to individuals at thousands of member organizations worldwide.

Tune in for Education: get instantaccess to solutions to real problems through conferences, webinars, and an extensive conference paper database.

Tune in for Networking: connectwith other people who are using thesame applications and share ideas andbest practices.

Tune in for Influence: share your thoughtsand suggestions with Oracle through the OAUG. Oracle listens to the collective voice of OAUG members.

of OAUG memberswould recommendOAUG membership

92%

OAUG

34

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www.cardconnect.com

Integrate Oracle E-Business with our payment gateway to securely accept and reconcile payments within your ERP

Streamline the Order-to-Cash CycleThe CardConnect Gateway is an Oracle-validated payment solution

that saves you time and accelerates cash receipts.

With the CardConnect Gateway, you enable Oracle E-Business to:

• Efficiently take an order/transaction through the Authorization/

Capture/Settlement process

• Send payment data to domestic and international clearinghouses

• Clear receipts from Accounts Receivables

• Reconcile cash deposits and fees directly within E-Business

Flexible custom reporting

Encrypt and tokenize sensitive credit card and other personally-identifiable information (PII).

CardSecure provides businesseswith timely protection

Credit Card Payments for Oracle

CardSecure for Oracle

• Tokenization

• Point-to-Point encryption (P2PE)

• Secure Vault

• Remove your company from PCI Compliance scope

Secure Easy Compliant


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CSS customers accomplished things they never thought they could by using analysis tools and services from CSS International. Understand

your upgrade requirements with help from CSS and get to the next level.

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Rimini Street is the leading third-party provider of enterprise software support for Oracle® and SAP® software. We offer a higher level of service, no required upgrades, and annual support fee savings of 50 percent.

© 2005-2013 Rimini Street, Inc. All rights reserved. Rimini Street is a trademark of Rimini Street, Inc. All other names may be trademarks of their respective owners.

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