2013 buyer's guide

THE MAGAZINE OF QUEST INTERNATIONAL USERS GROUP

ALSO IN THIS ISSUE Did You Take the Plunge? 6 The Shape of Things to Come 18

BUyER’S GUIdE ISSUE

dONE dEAL PAGE 12

The 2013 Quest Buyer’s Guide

2 Q&A – Buyer’s Guide issue

The Quest community wanted product-focused content, so we listened and delivered.

We hope that 2013 is treating you all well, bringing prosperity and success to all! We also hope Quest can help you meet your business goals this year. 2012 was a great year for the Quest community. Not only was COLLABORATE one of our best and highest attended conferences to date, we also launched two new conferences, PeopleSoft RECONNECT and JD Edwards INFOCUS. These micro-level, deep-dive events were in direct response to feedback we received from you, our members. The Quest community wanted product-focused content, so we listened and delivered. Read more about these annual events on page 6, and be sure to make plans to attend or send someone from your staff to the 2013 events as well. Other notable moments for Quest in 2012 were the release of the first-ever Quest written and produced whitepaper, which focuses on the trends and takeaways from the CIO Forum 2012, The Shape of Things to Come. Read the paper on page 8.

Your Quest headquarters also continued to learn about Fusion and what it means for you and your business. Following up on one of our most-read stories of 2011 was this opinion piece that also proved to be one of our most-read pieces of content for the year. You might have also noticed some changes to QuestDirect.org, namely the launch of brand-new Info Centers, one each focusing on HCM, Financials, Tools & Tech, Upgrades, and one for C-level content. Check back often as these hubs of information are monitored and updated regularly to keep fresh, timely content at your fingertips around the topics that interest you most.

This is of course just a sampling of all the great things Quest headquarters did for you, our members, throughout the last year. Look for us to build on these successes in 2013, all with the end goal of helping you strengthen and grow your business through IT. Now, take some time to browse through our Buyer’s Guide of Quest vendors as you plan your business and IT strategy for the coming months and years. REBEkAH SELLERSQ&A Editor

From the editor//////////////////////////////////////////////////////////////

GREETINGS, QUEST COMMUNITY!


Feature Story

Page 16

ColumnS

2 Editor’s Note

in every iSSue

24 Quest Partners

FuSion:

The Quest community wanted product-focused content...

Contents Buyer’s Guide issue

WhaT’s To see here?

FeatureS

6 Did You Take the Plunge? By Rebekah Sellers

8 The Shape of Things to Come By Rebekah Sellers

12 2013 Quest Buyer’s Guide

16 Fusion: What’s to See Here? By Rebekah Sellers2 Q&A ISSUE 4 2012

The Quest community wanted product-focused content, so we listened and delivered.

We hope that 2013 is treating you all well, bringing prosperity and success to all! We also hope Quest can help you meet your business goals this year. 2012 was a great year for the Quest community. Not only was COLLABORATE one of our best and highest attended conferences to date, we also launched two new conferences, PeopleSoft RECONNECT and JD Edwards INFOCUS. These micro-level, deep-dive events were in direct response to feedback we received from you, our members. The Quest community wanted product-focused content, so we listened and delivered. Read more about these annual events on page 6, and be sure to make plans to attend or send someone from your staff to the 2013 events as well. Other notable moments for Quest in 2012 were the release of the first-ever Quest written and produced whitepaper, which focuses on the trends and takeaways from the CIO Forum 2012, The Shape of Things to Come. Read the paper on page 8.

Your Quest headquarters also continued to learn about Fusion and what it means for you and your business. Following up on one of our most-read stories of 2011 was this opinion piece that also proved to be one of our most-read pieces of content for the year. You might have also noticed some changes to QuestDirect.org, namely the launch of brand-new Info Centers, one each focusing on HCM, Financials, Tools & Tech, Upgrades, and one for C-level content. Check back often as these hubs of information are monitored and updated regularly to keep fresh, timely content at your fingertips around the topics that interest you most.

This is of course just a sampling of all the great things Quest headquarters did for you, our members, throughout the last year. Look for us to build on these successes in 2013, all with the end goal of helping you strengthen and grow your business through IT. Now, take some time to browse through our Buyer’s Guide of Quest vendors as you plan your business and IT strategy for the coming months and years. REBEkAH SELLERSQ&A Editor

From the editor//////////////////////////////////////////////////////////////

GREETINGS, QUEST COMMUNITY!

24 Q&A ISSUE 4 2012

®

®

®

QUEST PARTNERS

Platinum ElitE

Platinum

Partners

Provider Directory

Partner News

The following solution providers have devoted time,

advertising, and sponsorship resources to bring more

opportunities to Quest members.

Questions or comments? Email: [email protected]

Visit Quest at www.questdirect.org

Q&A – Buyer’s Guide issue 5

QUEST EXECUTIVE COMMITTEE

President Jeff WestQuestar

Executive Vice President Patrick kysLafarge Americas

Treasurerkirby MinerTrex Company, Inc.

OfficerAmy DohertyAARP

OfficerJim WhalenBoston Properties

QUEST DIRECTORS Sue DugginsYUM! Brands, Inc.

Rich HarveyBoise, Inc.

Scott KeenerW.L. Gore & Associates, Inc.

David LyleCarolina Biological Supply

Julie MorrisonFlatiron Construction

Kevin TouchetteWashington Business Services

Rebecca VilsackUniversity of Central Florida

James WatsonEnergy Alloys, LLC

EX OFFICIO

Immediate Past PresidentMichael WhitmerHudson

Past PresidentDarrell HawkesTurner Industries LLC

Executive DirectorJonathan VaughnQuest International Users Group

Sr. Dir. Customer AdvocacyMary Lou DopartOracle

QUEST HEADQUARTERS STAFF

Jonathan VaughnExecutive Director

Luke HodgesAssistant Executive Director

Dave BaileyRelationship Manager

Max ClarkSales Specialist

Dana DeptolaMembership Marketing Specialist

Kara ForstonProject Coordinator

Mike HiltonManager of Customer Relations

Jesse HowardContent Manager

Kami RiskSenior Manager, Sales

Derek SchroederContent Coordinator

Meredith SimpsonEducation Specialist

Madeline ViedPR and Marketing Specialist

Jason WallinSenior Account Executive

Jonna WestSenior Manager, Conferences and Marketing

Jeff WillettDirector of Conferences

Mike WilliamsonAccount Executive

Julia WilsonMembership Project Coordinator

Editor Rebekah Sellers

Quest Q&A Magazine is published quarterly by and for the members of Quest International Users Group.

Quest International Users Group is a catalyst to maximize members’ business investments through the power of our community, tools and experiences. We provide relevant, timely, unbiased information and create decision-making tools and networking events to help our members make informed choices – not just related to ERP applications, but to benefit the total information technology and best business practice experience.

Quest, an independent, not-for-profit association with more than 50,000 members and subscribers, focuses on the JD Edwards, PeopleSoft and Oracle Utilities applications, and membership is open to all users worldwide.

For more information about Quest, call 1.800.225.0517 (U.S. and Canada) or 859.226.4307, or visit QuestDirect at www.questdirect.org.

Please contact us with comments and questions, or send letters to the editor:

Q&A HeadquartersQuest International Users Group2365 Harrodsburg RoadSuite A325Lexington, kY 40504 [email protected]

Phone1.800.225.0517 (U.S. and Canada) or 859.226.4307

Fax 859.226.4321

[email protected]

Onlinewww.questdirect.org

Design by Aaron kirker

Questions or comments? Email: [email protected]

Serving Oracle’s PeopleSoft, JD Edwards and Oracle Utilities Users Worlwide.


Have you heard the news? Brand-new for 2012, Quest is offering two deep-dive, product-focused events: Peoplesoft reCONNeCT and Jd edwards iNFOCus. Our members asked for this nuts-and-bolts, product-specific content, and we’re delivering.

These new product-focused events replace Quest’s regional events and offer in-depth education into PeopleSoft and JD Edwards EnterpriseOne product modules in a way that isn’t possible at COLLABORATE. PeopleSoft RECONNECT

will include granular content within PeopleSoft HCM (benefits, payroll, etc.), financials (accounts payable, accounts receivable, cost accounting, fixed assets, general ledger, etc.), distribution and manufacturing, supply chain (demand management, inventory, order management, transportation management, etc.) and PeopleTools modules. JD Edwards INFOCUS will offer tracks on JD Edwards EnterpriseOne HCM (payroll, time and labor, manager self service, etc.), financials (accounts payable, accounts receivable, cost accounting, fixed assets, general ledger, etc.), real estate and home construction, and supply chain (demand management, inventory, order management, transportation management, etc.) modules. These two events will also incorporate enhancement discussions

with Oracle development and support and SIG meetings around the featured product modules. Prices start at $495 for customer members. Who should attend? PeopleSoft and JD Edwards customers who make decisions for their companies, whether as a line-manager or C-level, should attend COLLABORATE for the high-level education, announcements and networking opportunities. The end users of PeopleSoft and JD Edwards modules (those who use the products on a daily or near-daily basis) who are looking for focused education should attend PeopleSoft RECONNECT or JD Edwards INFOCUS. Education will dig into enhancements, techniques and tips for your specific tower modules. New Quest Board of Directors member Rich Harvey said RECONNECT is one thing he wants to focus on during his tenure as a board member. “I want to build the value of the RECONNECT conference and to build that deep-dive functionality,” he said. He sees the “nuts and bolts” approach at RECONNECT as the perfect complement to COLLABORATE’s “50,000-foot view. You can’t get that [deep-dive] at COLLABORATE; it’s an entirely different value proposition.” Plus, Harvey added, “it’s the first event in years that’s only PeopleSoft.”

COLLABORATE, of course, remains the place for big Oracle announcements and industry news – the only global conference focusing on the Oracle ecosystem at the macro level. This is your exclusive event for sessions on Fusion, JD Edwards World, new product releases and strategies from Oracle and the partner community

Get Ready to dive into the deep!PeopleSoft

Events||||||||||||


Get Ready to dive into the deep!

with an emphasis on professional development and executive content. COLLABORATE offers something for everyone through the unique blend of networking and education sessions offered by Quest, IOUG and OAUG. Quest will continue to host the annual CIO Forum at this conference as well. COLLABORATE and the new product-focused events are complementary, so if you fall into both categories (decision-maker and end-user), Quest recommends attending both to ensure that you receive the full spectrum of available education.

PeopleSoft RECONNECT is right around the corner. Need help convincing your boss that you absolutely have to be there? Here are a few suggestions that may help you make the case to attend PeopleSoft RECONNECT.

You are an asset to your company. All assets require maintenance and enhancements. If instead of being a person, you were a piece of machinery, part of the corporate budget would go towards maintaining and upgrading you. You are an asset to the company. They should be investing the same percentage of budget towards maintaining and upgrading your skills as they do for the rest of the corporate assets.

Offer to train others in what you learned when you return. You can pitch your trip to a conference as a way to bring back skills and knowledge to the rest of the organization. If you have any experience in training or

teaching, you can use that as your justification to attend instead of other co-workers. Get extra copies of the tutorial notes from other sessions. Trip report. Arguably one form of teaching others, the trip report is a write up of the sessions you attended, written for other folks in your group. The best trip reports make it easy for folks to dig up the right reference, or trigger people to come ask you questions. There’s rarely much value in 10 page trip report documents: no one reads them. Instead, a 2 or 3 page summary, with URLs and pointers to stuff for specific questions gets much more mileage.

Connect the value of the conference to business goals. If ease of use or customer satisfaction are company or division goals, sending folks to conferences on those subjects will help pull in more expertise and knowledge towards helping the business. This argument puts less of the focus on your professional goals, and more on the company.

Recruiting. One of the reasons to send people to conferences is to recruit for open positions. If your team has had trouble filling certain jobs, or know that new openings are coming for your group, you can offer to do recruiting work while you’re there. PeopleSoft RECONNECT’s networking opportunities are unbeatable; you are attending sessions broken down into the specific modules you use and therefore are surrounded by qualified individuals.

Deep-dive, product-focused events: PeopleSoft RECONNECT and JD Edwards INFOCUS.


Finding qualified staff, integrating iT into the overall business and creating a transition plan to next-generation erP were among the most-discussed themes at Quest international users Group’s 2012 CiO Forum, a QLC event. More than 100 attendees spent the day discussing challenges with their current erP solutions and looking forward to what’s coming and how to get there.

“The business” versus IT

Attendees talked about the prevailing assumption that IT is a separate – and often competing – entity from the overall business, and their frustrations with this assumption. IT is part of the business, they agreed, but IT professionals are as guilty as others in perpetuating this fallacy. “We have to stop thinking of ourselves as outside the business,” one attendee said. “What can

we do differently? Communicate better who we are as IT pros?” Discussion also centered around a perceived competition between IT and “the business.”

Even CIO Forum keynote speaker R “Ray” Wang addressed the perception that the business and IT are at odds. “What’s happening now, “Wang said, “is that if IT wins, business dies. The business side has control of the budget and they’re spending like mad, and you can see it.”

Wang further broke down business needs versus IT requirements into six components:

•Businessneeds:Simple,ScalableandSexy(asin,“We need an app that shines, so people will say ‘that looks awesome!’”).

•ITrequirements:Safe,Secure(“Noonewantstobeon the front page of the WSJ for a data breach”), Sustainable.

More than 100 attendees gathered at the 2012 CIO Forum to discuss the future of ERP.

CIO FOrum 2012: tRends and takeawaysBy Rebekah Sellers


“But,” he said, “you have to do all six to be successful in the business,” seeming to indicate the need for integration as well.

This discussion led to further talk of what IT professionals are and do within the business. The conclusion: IT pros are facilitators of the business investment to return the benefit back to the company. All agreed that “the business” and “IT” must reach a mutual understanding.

Staffing: Evolving to the next level through incremental transitions

Although funding and finding a way to show a clear business incentive to move to a next-generation ERP were top-of-mind for most attendees, others wondered if staffing issues might be what finally forces the jump to a new system. With universities not teaching JD Edwards and PeopleSoft these days, many CIOs are seeing an aging workforce and younger hires not showing interest in JD Edwards or PeopleSoft. “I’m not hiring people at 25, 26 years old and teaching them JDE. Is that the way we’re going to get forced into next-generation ERP?” wondered one attendee. Another queried, “When people start retiring, howdo you replace not just the technical knowledge, but the business processes? ERP needs to be more attractive to younger workers, and how do we fund getting there?”

CIO Forum attendees broke into discussion groups during the day to talk about issues they face with their ERPs, and what the future of ERP looks likes.

Attendees then addressed the question of, “What do we want to see our vendors do for us?” Many seemed to agree that an all-or-nothing approach does not suit them. “Give us a menu to pick what we need instead of having to swallow the whole thing,” suggested one. “Give me some choice instead of shoving it down my throat and locking me in.”

One CIO noted that “vendor sales reps don’t get paid unless we change (i.e., upgrade). They’re pushing change for the sake of change. You have to be really strategic as a CIO to differentiate between what’s necessary and what we’re just doing. And we have to tell the CEO what we’re doing.”

Several attendees voiced frustrations around vendor sales reps. “We need to have more dialog with

vendors, and have vendors deal with us in larger groups,” one suggested. Another said his account manager changes so often he loses track of who it is. One attendee said his changed so often he wrote up a few paragraphs about the business to hand to each new account rep to avoid having the same conversation over and over.

Attendees agreed that they would like to see more two-way communication with vendors and account reps. Instead of a rep who just wants to “sell, sell, sell,” how about one who can answer questions and has more of a vested interest in the client?

The afternoon saw the lively discussion continue, with talk starting where some of the morning’s dialog left off.

Ray Wang gets the crowd fired up during the CIO Forum keynote.

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Velocity and the Velocity logo are registered trademarks of Velocity Technology

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Control Your Business.


Where does ERP need to go? Start with the issues:

•Simplercontracting•Integration•Testing•Staffing

JD Edwards is clunky, one attendee said. “We need a more configurable workflow.” Another CIO noted that the fundamental architecture of JDE is 35 years old, and that “trying to program for every possible contingency creates clunky.”

Although the current state of ERP does have its issues, attendees still showed loyalty to their respective products. “We bought from individual companies (PeopleSoft or JD Edwards before Oracle) for a reason,” one said. “There’s no incentive to build a next generation ERP. Plus, how do you fund the leap to go to a new ERP when you’re so invested in what you currently have?”

Prior to the lively conversations of the structured ERP discussion, the event kicked off with the keynote address from Ray Wang, principal analyst and CEO of Constellation Research.

Five consumer trends will dominate the shift from engagement to experience, Wang said: mobile, social, cloud, information graphics/big data, and video and unified communications. “This change is happening and it’s happening pretty quickly,” he said. Wang also talked about the four personas of the next-generation CIO:

•ChiefIntegrationOfficer•ChiefInnovationOfficer•ChiefInfrastructureOfficer•ChiefIntelligenceOfficer When we all have the same data, how do we get different results? It’s about data integrity, Wang said.

“One CIO can deliver all four roles by upgrading their skill sets,” Wang said, but CIOs must also grapple with complying versus innovating, and growing versus saving, the top priorities that tear CIOs in disparate directions, Wang said.

Three forces that drive changing dynamics in ERP:

•Costofownership•Agingandbrittleinfrastructure•Increasingcomplexity

“The product is an excuse to sell service,” Wang said. “Be smart about upgrades.”

Attendees were challenged with three goals to focus on:

•Navigatingdisruptivetechnology•Designingnext-generationbusinessmodels•Payingforinnovation

Wang left everyone with five simple steps to success:

•Beginwiththeendinmind•Costoptimizationtopayforinnovation•Applydesignthinkingtore-evaluate business models•Determinewhichdisruptivetechnologytoadoptand

which not to•Failfastandkeepexperimenting

Make plans now to attend the CIO Forum 2013, a QLC event, during COLLABORATE 13, set for April 7-11, 2013, in Denver, Colorado.

Many thanks to all who attended the CIO Forum 2012, a QLC event, and to the event sponsors, IBM, Rimini Street and Systime. Thanks also to QLC partners iXtend, Rimini Street, Team Cain and The Advisory Council (TAC) for helping make the event a success.

Ray Wang leading a conversation about the four personas of the next-generation CIO.


Buyer’s Guide 2013

Corning Data Services, Inc.PO Box 1187, Corning, NY 14830www.corningdata.com800.455.5996

JD Edwards EnterpriseOne, JD Edwards World

Consulting, Hardware, Implementation/Upgrades, Managed Services, Software, Systems Integration, Training, Asset Lifecycle Management, Business Analytics (BI), Customer Relationship Management, EPM, Financial Management, Manufacturing and Distribution, Supply Chain.

Applicable to All Industries, Aerospace and Defense, Automotive, Chemicals, Consumer Goods, Engineering and Construction, Financial Services, Healthcare, Health Sciences, High Technology, Industrial Manufacturing, Life Sciences, Media and Entertainment, Natural Resources, Oil and Gas, Professional Services, Travel and Transportation, Utilities, Wholesale Distribution.

CDS has reinvented Managed Services with our JD Edwards Experts On Demand offering. Care-free. Commitment-free. JD Edwards Managed Services.

EssentioLynn Park101 Knightsbridge Drive, Hamilton Ohio 45011www.essentio.com877.799.3006

JD Edwards EnterpriseOne

Consulting, Implementation/Upgrades, Software, Systems Integration, Other: ArchivingAsset Lifecycle Management, Financial Management, Governance, Risk and Compliance, Other: Performance Management and Data Management.

Applicable to All Industries.

Essentio’s mission is to provide optimal solutions to address JD Edwards data growth challenges. We were founded in 2004 to address a void in full-featured archival solutions that natively integrate with JD Edwards. We merge enterprise database archival software with over 20 years of JD Edwards domain expertise.

Based on our ERP product knowledge and archival best practices, we provide comprehensive data management solutions for JD Edwards by module, with end-user customization. Our flagship product, Archivist has been certified as an Oracle integrated product.

Essentio takes a holistic view to data management. Essentio’s solutions address compliance, archived data management, analytics and archival automation needs. We provide full lifecycle data solutions that reduce corporate risk, increase compliance, reduce data management costs and increase productivity.


HyperGen Inc.Sherry Dyer356 Simmons Drive, Suite 101 Cloverdale, VA 24077www.hypergeninc.com800.497.3744

PeopleSoft

Consulting, Implementation/Upgrades, Systems Integration, Training, Customer Relationship Management, EPM, Financial Management, OnDemand/Cloud, Supply Chain.

Aerospace and Defense, Automotive, Chemicals, Healthcare, Media and Entertainment, Natural Resources, Oil and Gas, Professional Services, Public Sector, Retail, Travel and Transportation, Utilities.

HyperGen Inc. is an Oracle Gold Partner, SWAM and WBENC certified firm that offers Onsite and Onshore Remote PeopleSoft consultants skilled in HRMS, FSCM, CRM, Manufacturing, Distribution, Student Administration, and related modules. What separates us from our competitors is our expertise 20+ years of Industry experience. HyperGen is unique in the fact that we have a staff of seasoned professionals who provide PeopleSoft Onshore Remote Services based out of our corporate offices in Virginia. Our staff members are PeopleSoft experts who have a proprietary database of proven PeopleSoft Project solutions and custom written software tools. With our competitive Onshore Remote Services rates, our clients can reduce costs while still having access to highly qualified professionals. In addition, HyperGen provides experienced resources for your Onsite Consultant and IT Recruitment needs.

Spinnaker Support LLCKurt Moydell231 Milwaukee Street, Suite 200 Denver, CO 80206www.spinnakersupport.com877.476.0576


Consulting, Implementation/Upgrades, Managed Services, Other: Maintenance, Asset Lifecycle Management.


Spinnaker Support, the global market leader for SAP and JD Edwards third-party maintenance, co-sourcing, and consulting services, helps companies maximize their ERP software investments. Whether companies are planning to replace their high-cost maintenance provider or are seeking supplemental maintenance support for their ERP applications, Spinnaker Support has a solution to fit their needs. More than 160 clients worldwide have chosen Spinnaker Support as their provider of choice. Spinnaker Support services are available across the globe via offices located in Denver, Singapore, and London.



ReportsNowAlan VanNice5299 DTC. Blvd, Suite 760, Greenwood Village, CO 80111www.reportsnow.com303.790.8484


Consulting, Software, Training, Business Analytics (BI), Other: Ad hoc reporting.


ReportsNow Inc. is the premier reporting solution provider to thousands of JD Edwards users throughout the world. Our JD Edwards focused tools replace complex reporting processes with a simple method of creating beautiful, real time reports. ReportsNow helps companies answer tough business questions with unprecedented speed and agility while alleviating the dependency on IT resources.

CD GroupDon Landrum5550 Triangle Parkway, Suite 200, Norcross, GA 30092www.cdgroup.com678.268.2000

JD Edwards EnterpriseOne, JD Edwards World, Fusion Applications, Fusion Middleware

Consulting, Implementation/Upgrades, Managed Services, Software, Systems Integration, Training, Asset Lifecycle Management, Business Analytics (BI), Customer Relationship Management, EPM, Financial Management, OnDemand/Cloud, Manufacturing and Distribution, Security, Supply Chain.

Automotive, Chemicals, Consumer Goods, Engineering and Construction, High Technology, Industrial Manufacturing, Life Sciences, Media and Entertainment, Natural Resources, Oil and Gas, Professional Services, Wholesale Distribution.

CD Group, Inc. is a full-service software and ERP consulting and managed services company, specializing in JD Edwards and Oracle enterprise solutions. As an Oracle Platinum Partner, the company is a recognized industry leader with a 20-year history of serving customers throughout North America and internationally. The company provides both project-based and managed services across a wide range of technology solutions consisting of enterprise resource planning (ERP), business intelligence (BI), enterprise performance management (EPM), and customer relationship management (CRM). CD Group is headquartered in Atlanta and has offices in Denver and Houston.


Velocity Technology SolutionsWard Quarles850 Third Avenue, 10th Floor, New York, NY 10022www.velocity.cc877.987.7253


Hosting Services, Managed Services, Other: Disaster Recovery, Asset Lifecycle Management, Business Analytics (BI), Customer Relationship Management, EPM, Financial Management, Governance, Risk and Compliance, OnDemand/Cloud, Manufacturing and Distribution, Security, Supply Chain.


Velocity – the ERP in the cloud company – hosts and manages ERP, related applications, and disaster recovery services within its virtual private cloud environment. Aim is to lower operational costs, increasing service levels and improving software performance while reducing the burden on IT staff and enabling deployment flexibility. Our team has exceptional expertise managing enterprise software 24/7. Combined with our proprietary technology and superfast infrastructure, we increase application availability, security, and control. As a result, our customers are better positioned to accelerate enterprise growth and agility, attract and retain customers, and reduce cost, turning their ERP platforms into a strategic asset. Velocity is headquartered in New York City.

ALL Out SecurityHazel Jackson3355 N Academy Blvd., Suite 263, Colorado Springs, CO 80917www.alloutsecurity.com970.460.3025


Governance, Risk and Compliance.


The most powerful set of risk, security, audit/compliance and segregation of duties tools available for JD Edwards. ALL Out is a family of products that enables you to set-up your security, go from “Open to Closed,” produce Compliance Reports and Segregation of Duties Rules and Reports. It provides a simple, easy-to-implement and cost-effective solution for Governance, Risk and Compliance Management.

Upgrades – take advantage of all the latest security features by upgrading your security at the same time as upgrading your versions. JD Edwards now has multiple roles features – great functionality but not so easy to set-up. All Out enables you to implement “best practice” multiple roles in both EnterpriseOne and World.

We have completed more security projects in World and EnterpriseOne than any other Oracle Partner and receive glowing commendations from customers who can testify to effectiveness.



Denovo, LLCBrent Knowles6328 Monarch Park Place, Niwot, CO 80503www.denovo-us.com720.204.8223

JD Edwards EnterpriseOne, JD Edwards World, Fusion Applications, Fusion Middleware

Consulting, Hardware, Hosting Services, Implementation/Upgrades, Managed Services, Software, Systems Integration, Training, Business Analytics (BI), Customer Relationship Management, EPM, Financial Management, Governance, Risk and Compliance, OnDemand/Cloud, Manufacturing and Distribution, Security, Supply Chain.


Denovo is a full-service application and technology consulting firm supporting numerous Oracle applications and technologies. We support our clients with both functional and technical professionals. Our Data Centers support our Hosted, Cloud, and Managed Services clients. Our technology professionals include 3rd party integration experts, Fusion Middleware architects, Oracle SOA innovators, developers, and CNC specialists. As one of Oracle’s top two partners serving the Public Sector, many of our team members have deep experience with this extensive market. Our team of over 245 highly experienced Oracle / JD Edwards consultants and industry leading Process Before Technology methodology provide a proven, cost-effective combination to deliver solutions that drive better business results.

CDIMilind Joshi400 East 22nd Street Suite 400C, Lombard, IL 60148www.cditechnology.com630.599.0620


Consulting, Software, Systems Integration, Customer Relationship Management, Governance, Risk and Compliance, Manufacturing and Distribution, Security, Supply Chain, Other: Supplier Relationship Management, Mobility.


CDI develops, markets and implements JDE World and EnterpriseOne integrated e-commerce, Credit Card, Mobility and Supplier Self Service complementary software. CDI has been a JD Edwards business partner since 1995 and is a Quest Gold Partner. CDI’s products are OVI (Oracle Validated Integration) certified by Oracle and tightly integrate with all releases of World and EnterpriseOne. Our solutions are used by SMBs as well as very large global organizations that need multilingual, multi-currency and multi-company capabilities. Our ERP2Web e-commerce allows a B2B or B2C channel fully integrated with JDE and supports Stock, Kit and Configured products. SnapMobile enables e-commerce using Smartphones and Tablets. SnapPay is a secure PA-DSS certified solution to accept Credit Card and ACH payment directly into JDE. SnapVSS is a Supplier Service Portal.

Do IT once. Do IT right. Make IT last.


Rimini StreetMeyleen Beichler7251 West Lake Mead Blvd., Suite 300, Las Vegas, Nevada 89128www.riministreet.com702.839.9671

JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft

Enterprise Software Support Serivce.


Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider.

World Class Information Systems, Inc.Patrick [email protected]


Manufacturing and Distribution, Supply Chain.


World Class Barcode (WcBc) is fully configurable on all Transaction Sets including Receiving, Inventory, Replenishments, Manufacturing (Shop Floor execution), Cycle Counting, Picking, Packing, Loading, Shipping, and Distribution using Transfer Orders. WcBc has a very quick ROI with a Lower Cost of Ownership. The WcBc product will take your JD Edwards to a highly Automated Data Collection system. We have a full suite of License Plating movements. We run on all versions of JD Edwards from World to EnterpriseOne with very fast response times. We Interface into Bartender, Loftware, and TLAshford and Associates for Printing of Thermal Labels.



OCRTI Consulting LLCCristiano [email protected]


Consulting, Implementation/Upgrades, Systems Integration, Training Asset Lifecycle Management, Business Analytics (BI), Customer Relationship Management, Financial Management, Governance, Risk and Compliance, OnDemand/Cloud, Manufacturing and Distribution, Security, Supply Chain, Brazilian Localization Support, Automotive, Chemicals, Consumer Goods, Financial Services, Healthcare, Industrial Manufacturing, Life Sciences, Natural Resources, Oil and Gas, Professional Services, Retail, Wholesale Distribution.

OCRTI is a consulting company offering a specialized JDEdwards services by experienced, multi-lingual professionals to multinational companies doing business in the Globe.

OCRTI’s consultants utilize industry best practices to integrate JDEdwards into clients’ business processes, and guide clients through all phases of its implementation and full lifecycles projects.Our senior JDEdwards consultants have an average tenure of 12 years and they are specialized in Roll Outs, implementations, upgrades in all modules and versions of JDEdwards. We also offer our services to specific Latin America countries, as such Brazilian Localization which demands a deep knowledge to archieve legal and business requirements.

If you are looking for a JDEdwards consulting company with a solid record of accomplishment, consultants who can speak your language and who can hit the ground running your ERP system.


Want to be part of the Quest Buyer’s Guide?

it’s not too late!

Contact Senior Sales Director Kim Ramsay at [email protected], or contact your

regular sales representative.


When Oracle bought Peoplesoft and in the process acquired Jd edwards, those customers were worried. Would Oracle kill their products, the applications they the customers had assessed and purchased as the right solution for their organizations?

At first it looked like their fears may have had foundation when Oracle announced Fusion Applications and said all Oracle Application families would move by 2013. Then came the user driven turnaround and Oracle announced Applications Unlimited. No need to move to Fusion Applications and continuous enhancements in the existing products.

Great news for Quest members: You can stay on your products and they will continue to get better – so why am I talking to you about Fusion Applications?

Oracle developed Fusion Applications for many reasons; these are some of the ones that resonate with me:

ChangeOur organisations are changing and existing apps are not as agile for change. We need to be able to change processes quickly to manage mergers and acquisitions, changes in how we do business because of legislative, economic or innovative change. Changes are business driven and in Fusion Applications are business implemented.

Enterprise ITEvery organisation has more than one application and we are moving away from maintaining them as silos. Fusion middleware helps bring them all together, a single platform for orchestrating processes, reporting on data, delivering to the user and securing your organisation and additionally with one development framework. Fusion Applications are completely written in Fusion Middleware.

How We WorkPeople work differently. We use technology intuitively to support our lives through the internet, and expect to do the same in our organisations. The user experience in Fusion Applications is fantastic, and the reason why it is so good is because Oracle watched and listened

Guest Column: Fusion ApplicationsBy Debra LilleyUser Group Leader, Fujitsu America

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to users, and then had them validate their findings at every step of the development of Fusion Applications.

To me, Fusion Applications can be summed up as everything you need to do, and everything you need to know, available all the time, in one place. We do today what we need for our organisations but we do a lot of it outside our ERP applications – range of tools help us carry out what is needed. In Fusion

Applications it is, simply, just simpler and intuitive. The applications are written, tested by users and available, but again I ask, why should you be interested?

UpgradesIf you are thinking of an upgrade, Fusion may now be an alternative. Depending on your applications footprint and how difficult your upgrade may be, it may now have the functionality and ROI you need. Especially if you have already started your Fusion Middleware journey this is a real option. I know organisations that are just finishing a major upgrade who wish Fusion applications had been available when they started planning.

Co-existenceIn an ideal world (and if you were commissioning systems for the first time) I am confident you would want Fusion Applications. However, there are few new organisations looking at a new full ERP system, and most of us are unable to simply start again. But Fusion Applications do not need you to throw away your investment, go back to my point about the middleware. You can use this platform today with your current applications, bring your organisation into a single managed IT estate, and the same principle enables you to take parts of Fusion Applications that make sense to you and in the same way integrate them. This co-existence option is the most popular way of taking up Fusion Applications.

If you have already adopted or plan to adopt the technology across your estate then look at what Fusion Applications could add to your organization – it will fit in easily.

If you have no plans for Fusion Middleware, I would ask “why?” but that is a conversation for another time. You should still be looking at Fusion Applications and perhaps the option of having it delivered as a cloud offering would work for you, letting Oracle or a partner host that technology for you.

Still not Sure?Fusion Applications are not right for everyone. Even if you love them, they may not be ready for you yet, but don’t let that put you off looking at them. Fusion Applications are what Oracle believes are the next generation of applications and their strategy. Your existing applications will continue to be developed, a strategy that includes using more of the Fusion technology. Many users are seeing things in Fusion Applications which they would like today, but the applications themselves are not right for them. I am seeing lots of examples where they are now developing that user experience themselves with Fusion Middleware.

But a Word of Caution...This column limits how much I can write and so I hope I have made you think – and more importantly, made you want to look at Fusion Applications. I am an evangelist for these applications, but please do your homework, use your usergroup and talk to more than one source. I have heard stories of misinformation and perhaps wrong steers, sometimes deliberate but normally well intentioned. Fusion Applications are new. Oracle has the information, but you need the independence of other users and partners to balance the story. Get your existing or potential partner to work with Oracle and talk to you together.

And remember: Talk to other adopters of Fusion Applications and developers of Fusion Middleware; your user group is the ideal place to meet these.

MovE Along, noTHIng To SEE HErE...or IS THErE?

“TAlk To oTHEr AdopTErS of fUSIon ApplICATIonS And dEvElopErS of fUSIon MIddlEWArE...”

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