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1 2013-2014 l ANNUAL REPORT MAKING OPPORTUNITIES HAPPEN FOR PEOPLE WITH SPECIAL NEEDS ANNUAL REPORT 2013-2014

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12013-2014 l ANNUAL REPORT

MAKING OPPORTUNITIES HAPPEN FOR PEOPLE WITH SPECIAL NEEDS

ANNUAL REPORT2013-2014

NORTH SHORE CONNEXIONS l 2013-20142

VIsion l Mission l History l About us 3

Board & Management Report 4

Society Highlights 6

Independent Auditors’ Report 10

Financial Statements 11

Volunteers 23

Staff & Contractors 24

Donors 27

Programs & Services 30

Contents

Our Mission

To support families and serve children and adults living with developmental disabilities or developmental delays by:

• Providing quality programs and services which support the development, independence and empowerment of adults, children and families

• Working in partnership with adults, children, families, Society members and members of the community

• Advocating for and developing a full range of community-based services to meet the unique needs of each person and family

Our Vision

A community where all people with disabilities have equal opportunities to lead active, fulfilling lives and are recognized as contributing members of the community.

As an agency, the interests of self advocates and families are the foundation of all of our programs and services. ConneXions:

• Provides the people we support with the resources they need to make informed choices and enables them to direct the services that they are accessing

• Offers collaborative, flexible, client-centered and highly accountable services to meet the individual and evolving needs of the North Shore community

• Is governed by a Board of Directors who are elected by our membership

ACCREDITATION We are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). We satisfy each of the CARF Accreditation Conditions, demonstrate substantial conformance to the standards and use continuous quality improvement practices. ConneXions currently holds a three year accreditation (expiring February 2015); the highest possible award.

North Shore ConneXions Society (ConneXions) was formed in 1956 by a group of parents advocating for better social and educational services for their children with special needs. We have been dedicated to doing just this for more than 55 years.

History

Vision

Mission

About us

32013-2014 l ANNUAL REPORT

4 NORTH SHORE CONNEXIONS l 2013-2014

Reflecting on this past year,

we saw a variety of changes within the Society.

As with most years, some events were exciting,

while others were filled with sadness.

This year marked the passing of a number of

individuals who had long been supported by

the Society. As we celebrated their lives, it

was evident that they were well loved, very

connected to their communities and that

ConneXions services and supports had made a

significant difference in their lives.

Others who are aging experienced a change in

their living arrangements by transitioning into

new services which provide a greater degree of

support. Many from the younger generation got

their first taste of independence outside of their

family homes.

We continue to support many individuals in our

residential programs. There is a strong sense

of “family” within each home as several of the

residents and staff teams have been together

for many years. Adaptations, where necessary,

have been made to group homes to enable the

residents to remain in their homes as they age.

Planning began for the new Capilano House to be

built. The design of the new house will provide

opportunities for current residents to age in

place, as well as some space which has potential

to generate revenue for the Society.

Our employment programs facilitated 27 job

matches within the community. Finding jobs that

complement the individual’s skills and interests

has produced placements in workplaces such

as offices, a nursery, the docks and a bakery.

Clients were placed in various positions such as

assistant, filing clerk, usher, warehouse worker

and detailer. Participants in our social enterprise

businesses gained new skills and experienced

an increase in their profit sharing. The Venture

Enterprises’ cleaning product proved to attract

return customers!

Programming for Amity ranges from employment

skills to leisure activities. Individuals have

opportunities to access the community as well as

learn about community safety, tour various work

sites and participate in cooking, yoga, music,

woodwork and computer classes. With such a

variety of options, there is sure to be something

to please everyone.

The Summit celebrated its 10 year anniversary in

February 2014 and the selection of opportunities

offered to individuals continues to grow. This

year, the annual Mingle of the Jingles variety

show expanded to a larger theatre; the quality

and professionalism of the acts was amazing

and our own performers once again stole the

show. Aside from being an extremely enjoyable

and entertaining evening, we were able to

raise a substantial sum of money to support our

unfunded programs at The Summit.

During the 2013–2014 year, our staff teams

remained fairly stable and we saw no changes

to our management team. Our employees once

again expressed a high level of satisfaction with

their employment experience at ConneXions. We

are fortunate to have many long term employees

who work hard to fulfill our Mission and Vision.

Board & Management Report

2013-2014 Board of Directors

52013-2014 l ANNUAL REPORT

Sam helping celebrate The Summit’s 10 year anniversary

6 NORTH SHORE CONNEXIONS l 2013-2014

l The Society website was redesigned l Employees and contractors now have access to

intranet sites where they can get up-do-date

information and resources online

l Resource information is now shared with our members

online via the Community ConneXtor

l Thanks to the continued support from the Djavad

Mowafaghian Foundation we were able to continue to

run our Literacy Project

l A partnership between ConneXions, the Ministry for

Children and Family Development and the North

Vancouver Recreation Commission provided inclusive

recreation opportunities for children

l A group of The Summit Bollywood dancers performed

at the Times of India Film Awards

l Having an in-house first aid instructor has allowed us to

have more flexibility with training and save money

l Self advocates and employees participated in a five

week “Fall into Motion” fitness challenge

Society Highlights

72013-2014 l ANNUAL REPORT

l Over $8,500 was raised for The Summit at the

Mingle of the Jingles

l The Summit celebrated its 10 year anniversary

l All three bathrooms at Barlynn House were

remodelled to make them more accessible

l Major renovations at Padwick House were

completed this year including window

replacements, new flooring and interior painting

l ConneXions participated in ShakeOut BC for the

third consecutive year

l The Customized Employment contract with

the Ministry of Social Development and Social

Innovation concluded with a total of 51 job

placements achieved for 37 participants during the

five year program

l The staff from our Employment Programs presented

a workshop on the Customized Employment Model

at the InclusionBC Conference in May 2013

l Venture Enterprises developed a natural cleaning

product and has had success marketing to people

within ConneXions and to the general public

l The Muffin Café continued to experience an

increase in sales and catering opportunities

l ConneXions employees completed over 1,700 hours

of training through online and group settings

Thank you Mr. Mowafaghian for your ongoing financial support and for recognizing the value of our work and positive impact on the community!

8 NORTH SHORE CONNEXIONS l 2013-20148

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

92013-2014 l ANNUAL REPORT

92013-2014 l ANNUAL REPORT

9

Independent Auditors’

Report

Financial Statements

Independent Auditors’ Report 10

Statement of Financial Position 11

Statement of Operations 12

Statement of Changes in Fund Balances 13

Statement of Cash Flows 14

Notes to the Financial Statements 15

NORTH SHORE CONNEXIONS l 2013-201410

NORTH SHORE CONNEXIONS SOCIETY

INDEPENDENT AUDITORS’ REPORT

Independent Auditors’ Report

To the Members of North Shore ConneXions Society:

We have audited the accompanying financial statements of North Shore ConneXions Society, which comprise the statement of financialposition as at March 31, 2014, and the statements of operations, changes in fund balances and cash flows for the year then ended, anda summary of significant accounting policies and other explanatory information.

Managementʼs Responsibility for the Financial StatementsManagement is responsible for the preparation and fair presentation of these financial statements in accordance with Canadianaccounting standards for not-for-profit organizations, and for such internal control as management determines is necessary to enablethe preparation of financial statements that are free from material misstatement, whether due to fraud or error.

Auditors' ResponsibilityOur responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance withCanadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan andperform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. Theprocedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financialstatements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to theentity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in thecircumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit alsoincludes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made bymanagement, as well as evaluating the overall presentation of the financial statements.

We believe that the audit evidence we have obtained in our audit is sufficient and appropriate to provide a basis for our audit opinion.

OpinionIn our opinion, the financial statements present fairly, in all material respects, the financial position of North Shore ConneXions Societyas at March 31, 2014 and the results of its operations, changes in fund balances, and its cash flows for the year then ended inaccordance with Canadian accounting standards for not-for-profit organizations.

Report on Other Legal and Regulatory RequirementsAs required by the Society Act (British Columbia), we report that, in our opinion, these principles have been applied on a basisconsistent with that of the preceding year.

Surrey, British Columbia

July 28, 2014 Chartered Accountants

316 - 5455 152 St, Surrey, British Columbia, V3S 5A5, Phone: (604) 574-7211, 1 (888) 574-7211

2013-2014 l ANNUAL REPORT11

NORTH SHORE CONNEXIONS SOCIETY

STATEMENT OF FINANCIAL POSITION

As at March 31, 2014

NORTH SHORE CONNEXIONS l 2013-201412

NORTH SHORE CONNEXIONS SOCIETY

STATEMENT OF OPERATIONS

For the year ended March 31, 2014North Shore ConneXions Society

Statement of OperationsFor the year ended March 31, 2014

OperatingFund

HousingFund

ReplacementReserve Fund

2014 2013

RevenuesProvince of British Columbia 8,661,835 1,234 - 8,663,069 8,439,411Donations 216,178 45,549 - 261,727 251,705Productive income 162,298 - - 162,298 159,176Fundraising 88,843 - - 88,843 104,650Federal government grants 11,916 - - 11,916 12,273Interest income 7,613 - 1,835 9,448 9,775

9,148,683 46,783 1,835 9,197,301 8,976,990

ExpensesSalaries and benefits 7,814,345 - - 7,814,345 7,698,069Occupancy costs 450,653 - - 450,653 468,609Residential costs 280,053 - - 280,053 274,081Office costs 152,493 - - 152,493 147,731Transportation 110,227 - - 110,227 110,997Amortization 27,380 63,324 - 90,704 90,773Professional fees 67,728 - - 67,728 62,476Miscellaneous 22,328 - 60 22,388 12,129Interest on mortgages 3,964 - - 3,964 4,923Vocational costs - - - - 3,729

8,929,171 63,324 60 8,992,555 8,873,517

Excess (deficiency) of revenues over expensesbefore transfer to NSAMH Foundation

219,512 (16,541) 1,775 204,746 103,473

Less: Transfer to NSAMH Foundation 100,000 - - 100,000 -

Excess (deficiency) of revenues over expensesbefore loss on disposal of capital assets

119,512 (16,541) 1,775 104,746 103,473

Loss on disposal of capital assets (88) (11,963) - (12,051) -

Excess (deficiency) of revenues over expenses 119,424 (28,504) 1,775 92,695 103,473

The accompanying notes are an integral part of these financial statements

2013-2014 l ANNUAL REPORT13

NORTH SHORE CONNEXIONS SOCIETY

STATEMENT OF CHANGES IN FUND BALANCES

For the year ended March 31, 2014North Shore ConneXions Society

Statement of Changes in Fund BalancesFor the year ended March 31, 2014

OperatingFund

HousingFund

ReplacementReserve Fund

2014 2013

Fund balances, beginning of year 123,946 736,984 181,836 1,042,766 939,293

Excess (deficiency) of revenuesover expenses 119,424 (28,504) 1,775 92,695 103,473

Replacement reserve provision (10,760) - 10,760 - -

Repayment of mortgage principal (19,233) 19,233 - - -

Transfers for capital asset acquisitions 12,055 84,788 (96,843) - -

Fund balances, end of year 225,432 812,501 97,528 1,135,461 1,042,766

The accompanying notes are an integral part of these financial statements

14 NORTH SHORE CONNEXIONS l 2013-2014

NORTH SHORE CONNEXIONS SOCIETY

STATEMENT OF CASH FLOWS

For the year ended March 31, 2014North Shore ConneXions Society

Statement of Cash FlowsFor the year ended March 31, 2014

2014 2013

Cash provided by (used for) the following activitiesOperating

Excess of revenues over expenses 92,695 103,473Amortization of capital assets 90,704 90,773Loss on disposal of capital assets 12,051 -Recognition of deferred contributions (169,333) (358,049)Recognition of deferred contributions related to capital assets (69,442) (61,597)

(43,325) (225,400)Changes in working capital accounts

Accounts receivable (77,199) 28,552Inventory - 2,738Prepaid expenses (19,694) (11,746)Accounts payable and accruals (26,161) 55,108Receipt of deferred contributions 209,609 182,389

43,230 31,641

FinancingRepayment of mortgage principal (19,233) (22,309)Receipt of deferred contributions related to capital assets 41,953 124,348

22,720 102,039

InvestingCapital asset acquisitions (126,735) (134,092)Proceeds on disposal of capital assets 11,350 -

(115,385) (134,092)

Decrease in cash resources (49,435) (412)

Cash resources, beginning of year 1,117,458 1,117,870

Cash resources, end of year 1,068,023 1,117,458

The accompanying notes are an integral part of these financial statements

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

152013-2014 l ANNUAL REPORT

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

1. Incorporation and nature of the organization

North Shore ConneXions Society (the “Society”) was incorporated under the Society Act of British Columbia as a registerednot-for-profit organization and is a registered charity and thus is exempt from income taxes under the Income Tax Act (the"Act”). In order to maintain its status as a registered not-for-profit organization under the Act, the Society must meet certainrequirements within the Act. In the opinion of management these requirements have been met.

The Society provides residential, vocational and support services to the people of North and West Vancouver, BritishColumbia with developmental disabilities and their families.

The Society's constitution requires that on dissolution or windup, all of its assets after payment of liabilities, are to bedistributed to Inclusion BC or some other recognized British Columbia charity engaged in work on behalf of persons withdevelopmental disabilities.

2. Significant accounting policies

The financial statements have been prepared in accordance with Canadian accounting standards for not-for-profitorganizations ("ASNPO") and include the following significant accounting policies:

Fund accounting

In order to ensure observance of limitations and restrictions placed on the use of resources available, the Society followsthe deferral method of accounting for contributions and reports using fund accounting. Accordingly, resources are classifiedfor accounting and reporting purposes into funds. These funds are held in accordance with the objectives specified by thecontributors or in accordance with the directives issued by the Board of Directors.

The following funds are maintained:

The Operating Fund reports revenues and expenses relating to program delivery and administrative activities of the Society,and all capital assets ancillary to the Society's operating activities.

The Housing Fund is used to account for all residential capital assets of the Society and to present the flow of funds relatedto their acquisition and disposal, unexpended capital resources and debt commitments.

The Replacement Reserve Fund reports the assets, liabilities, revenues and expenses relating British Columbia HousingManagement Commission ("BCHMC") externally restricted capital asset replacement activities.

Revenue recognition

The Society follows the deferral method of accounting for contributions. Restricted contributions are recognized as revenueof the appropriate fund in the year in which the related expenses are incurred. Unrestricted contributions are recognized asrevenue when received or receivable if the amount to be received can be reasonably estimated and collection is reasonablyassured.

Contributions received from BCHMC for the replacement reserve fund have been reported as interfund transfers from theOperating Fund to the Replacement Reserve Fund.

Interest income earned on replacement reserve funds is recognized as revenue in the Replacement Reserve Fund in theperiod the interest income is earned.

Capital assets

Purchased capital assets are recorded at cost. Amortization is provided using the straight-line method at terms intended toamortize the cost of assets over their estimated useful lives, charged to the fund in which the respective capital assets arerecorded.

YearsBuildings 50 yearsAutomotive and equipment 10 yearsLeasehold improvements 10 years

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

16 NORTH SHORE CONNEXIONS l 2013-2014

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

2. Significant accounting policies (Continued from previous page)

Leases

A lease that transfers substantially all of the benefits and risks of ownership is classified as a capital lease. At the inceptionof a capital lease, an asset and a payment obligation are recorded at an amount equal to the lesser of the present value ofthe minimum lease payments and the property’s fair market value. Assets under capital leases are amortized over theirestimated useful lives. All other leases are accounted for as operating leases and rental payments are expensed asincurred.

Replacement reserve

In accordance with operating agreement between the Society and BCHMC, a replacement reserve fund has beenestablished. The replacement reserve is funded by the Society’s operating budget through an annual transfer to the reserve.The amount to be transferred is approved annually by BCHMC and is restricted for replacement of the Society's capitalassets.

Measurement uncertainty

The preparation of financial statements in conformity with ASNPO requires management to make estimates andassumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities atthe date of the financial statements, and the reported amounts of revenues and expenses during the reporting period.

Accounts receivable are stated after evaluation as to their collectability and an appropriate allowance for doubtful accountsis provided where considered necessary. Amortization is based on the estimated useful lives of capital assets.

These estimates and assumptions are reviewed periodically and, as adjustments become necessary they are reported inexcess (deficiency) of revenues over expenses in the periods in which they become known.

Financial instruments

The Society recognizes its financial instruments when the Society becomes party to the contractual provisions of thefinancial instrument. All financial instruments are initially recorded at their fair value, including financial assets and liabilitiesoriginated and issued in a related party transaction with management. Financial assets and liabilities originated and issuedin all other related party transactions are initially measured at their carrying or exchange amount in accordance withCICA 3840 Related Party Transactions (refer to Note 12 and 13).

At initial recognition, the Society may irrevocably elect to subsequently measure any financial instrument at fair value. TheSociety has not made such an election during the year.

The Society subsequently measures cash at fair value. All other financial assets and liabilities are recognized at amortizedcost.

Transaction costs and financing fees directly attributable to the origination, acquisition, issuance or assumption of financialinstruments subsequently measured at fair value are immediately recognized in the excess (deficiency) of revenues overexpenses. Conversely, transaction costs and financing fees are added to the carrying amount for those financialinstruments subsequently measured at amortized cost or cost.

Financial asset impairment

The Society assesses impairment of all of its financial assets measured at cost or amortized cost. When there is anindication of impairment, the Society determines whether it has resulted in a significant adverse change in the expectedtiming or amount of future cash flows during the year. If so, the Society reduces the carrying amount of any impairedfinancial assets to the highest of: the present value of cash flows expected to be generated by holding the assets; theamount that could be realized by selling the assets; and the amount expected to be realized by exercising any rights tocollateral held against those assets. Any impairment, which is not considered temporary, is included in current year excess(deficiency) of revenues over expenses. The Society reverses impairment losses on financial assets when there is adecrease in impairment and the decrease can be objectively related to an event occurring after the impairment loss wasrecognized. The amount of the reversal is recognized in the excess (deficiency) of revenues over expenses in the year thereversal occurs.

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

172013-2014 l ANNUAL REPORT

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

2. Significant accounting policies (Continued from previous page)

Contributed goods and services

The Society benefits from substantial services in the form of volunteer time and from contributed materials. Because of thedifficulty in determining their fair value, volunteer services and contributed materials are not recognized in the financialstatements.

Controlled entities

The Society has elected to not consolidate Quay View Housing Society ("Quay View") and NSAMH Foundation(the "Foundation"), controlled entities by virtue of common board and management. A summary of the financial position ofQuay View and the Foundation as at March 31, 2014 and March 31, 2013, and the summary of operations of Quay Viewand the Foundation for the year ended March 31, 2014 and March 31, 2013 are included in the notes to these financialstatements.

Subsidy adjustments

BCHMC conducts an annual review of the Society's financial statements and may require an adjustment for any operatingsurplus or deficit. Prior years funding adjustments are recognized in the year they are determined.

3. Capital assets2014 2013

Accumulated Net book Net bookCost amortization value value

Land 515,737 - 515,737 515,737Buildings 830,389 272,533 557,856 538,845Automotive and equipment 642,802 344,004 298,798 292,719Leasehold improvements 160,846 119,094 41,752 54,214

2,149,774 735,631 1,414,143 1,401,515

4. Accounts payable and accruals

Included in accounts payable and accruals at March 31, 2014 are $135,109 (2013 - $179,134) of remittances payable tovarious government agencies.

5. Deferred contributions

Deferred contributions represent contributions received from contributors who have restricted their use for specific operatingpurposes. Recognition of these amounts as revenue is deferred to periods when the specified expenditures are made.

Changes in the deferred contribution balance are as follows:2014 2013

Balance, beginning of year 205,144 380,804Received during the year 209,609 182,389Less: recognized as revenue (127,381) (233,701)Transferred to deferred contributions related to capital assets (41,952) (124,348)

245,420 205,144

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

18 NORTH SHORE CONNEXIONS l 2013-2014

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

6. Mortgages payable2014 2013

BCHMC mortgage, repayable in monthly blended instalments of $877, including interest at3.43% per annum, secured by a first charge on the Society's land and building located at 1240Barlynn Crescent, North Vancouver, BC, which have a net book value of $299,234 (2013 -$302,445). The mortgage matures in January 2020. 55,614 64,088

BCHMC mortgage, repayable in monthly blended instalments of $820, including interest at3.43% per annum, secured by a first charge on the Society's land and building located at 1904Peters Road, North Vancouver, BC, which have a net book value of $276,740 (2013 -$259,560). The mortgage matures in January 2020. 51,994 59,917

BCHMC mortgage, repayable in monthly blended instalments of $579, including interest at8.00% per annum, secured by a first charge on the Society's land and building located at 4410Capilano Road, North Vancouver, BC, which have a net book value of $129,530 (2013 -$132,241). The mortgage was repaid during the year. - 2,838

107,608 126,843

Less: Current portion 16,964 19,233

90,644 107,610

Principal repayments on mortgages payable in each of the next five years, assuming mortgages subject to refinancing arerenewed are estimated as follows:

2015 16,9642016 17,5452017 18,1632018 18,7862019 19,436

90,894

7. Deferred contributions related to capital assets

Deferred contributions related to capital assets represent the unamortized portion of contributed capital assets andrestricted contributions that were used to purchase the Society's capital assets. Recognition of these amounts as revenue isdeferred to periods when the related capital assets are amortized.

Changes in deferred contributions related to capital assets balance are as follows:

OperatingFund

HousingFund

ReplacementReserve Fund

2014 2013

Balance, beginning of year 81,124 417,350 - 498,474 435,723Transferred from deferred contributions 13,742 28,211 - 41,953 124,348Less: recognized as revenue (22,658) (46,784) - (69,442) (61,597)

Balance, end of year 72,208 398,777 - 470,985 498,474

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

192013-2014 l ANNUAL REPORT

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

8. Commitments

The Society has entered into various contractual agreements with estimated minimum annual payments as follows:

2015 247,7982016 234,5032017 235,7202018 173,017

891,038

Property taxes and other occupancy charges are paid in addition to the minimum rents.

9. Credit facility

The Society has an available operating line of credit of $1,000,000. Amounts borrowed on the line bear interest at thebank's Prime Lending Rate in effect from time to time. The facility is secured by a General Security Agreement and a firstcharge over the property at 2490 Edgemont Boulevard and a second charge over the property at 1924 Jones Avenue.

The Society has a Corporate Master Card agreement with the Bank of Montreal with a credit limit of $61,500.

The Society did not use the operating line of credit at any time during the year.

10. Externally restricted fund balance

Under the terms of the agreement with BCHMC, the replacement reserve accounts are to be credited in the amountdetermined by the budget provision per annum plus interest earned. These funds, along with the accumulated interest mustbe held in a separate bank account and/or invested only in accounts or instruments insured by the Canada DepositInsurance Corporation or the Credit Union Deposit Insurance Corporation; in investments guaranteed by a Canadiangovernment; or in other investment instruments as agreed upon with BCHMC.

The replacement reserve funds may only be used for replacement or repair of appliances and equipment and the capitalmaintenance of the properties, in accordance with the BCHMC operating agreement. As at March 31, 2014, $17,141 (2013 -$32,780) is restricted for the replacement or repair of appliances and equipment, and held in cash.

As at March 31, 2014, the replacement reserve was funded and maintained in accordance with the BCHMC operatingagreement and all interest accruing to the fund has been recorded.

Externally restricted fund balance consists of the following:

BarlynnHouse

PetersHouse

CapilanoHouse

2014 2013

Balance, beginning of year 8,899 21,781 2,100 32,780 29,677Current year contribution from OperatingFund

6,422 4,338 - 10,760 11,230

Interest income 87 213 19 319 296Acquisition of capital assets (1,668) (25,050) - (26,718) (8,423)

Balance, end of year 13,740 1,282 2,119 17,141 32,780

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

20 NORTH SHORE CONNEXIONS l 2013-2014

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

11. Interfund transfers

During the year, $10,760 (2013 - $11,320) was transferred from the Operating Fund to the Replacement Reserve Fund for future replacement reserve expenditures and $19,233 (2013 - $22,309) was transferred from the Operating Fund to the Housing Fund to fund the cash outlays of mortgage principal repayments. In addition, $96,843 (2013 - $9,363) was transferred from the Replacement Reserve Fund to the Operating Fund and Housing Fund to fund capital asset acquisitions.

12. Quay View Housing Society

Quay View was incorporated on July 26, 2000 under the Society Act of British Columbia as a registered not-for-profit organization and is a registered charity and thus is exempt from income taxes under the Income Tax Act (the "Act"). Inorder to maintain its status as a registered not-for-profit organization under the Act, Quay View must meet certain requirements within the Act. In the opinion of management these requirements have been met.

Quay View operates a 42-unit housing complex in North Vancouver, British Columbia for persons with disabilities, seniors,low income and small families.

Quay View's constitution requires that on liquidation, dissolution or windup, all of its assets after payment of liabilities, are tobe distributed to the Society or some other recognized British Columbia charity engaged in work on behalf of persons withmental and developmental disabilities.

Quay View's financial statements have not been consolidated in the Society’s financial statements. Financial summaries ofthis unconsolidated entity as at March 31 and for the years then ended are as follows:

2014 2013

Total assets 3,860,649 4,214,777Total liabilities 4,028,801 4,338,830

Total fund balances (168,152) (124,053)

Total revenues 530,885 538,835Total expenses 574,984 561,607

Deficiency of revenues over expenses before repayable to BCHMC (44,099) (22,772)Repayable to BCHMC - (225,276)

Deficiency of revenues over expenses (44,099) (248,048)

During the year, the Society received management fees of $30,000 (2013 - $30,000) from Quay View.

Cash flow information has not been presented as management considers that it would provide no additional meaningfulinformation.

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

212013-2014 l ANNUAL REPORT

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

13. NSAMH Foundation

The Foundation was incorporated on February 18, 2002 under the Society Act of British Columbia as a registered not-for-profit organization and thus is exempt from income taxes under the Income Tax Act (the "Act"). In order to maintain itsstatus as a registered not-for-profit organization under the Act, the Foundation must meet certain requirements within theAct. In the opinion of management these requirements have been met.

The Foundation receives and invests donations and disburses funds for the purpose of assisting persons with mental anddevelopmental disabilities.

The Foundation's constitution requires that on liquidation, dissolution or windup, all of its assets after payment of liabilities,are to be distributed to the Society or some other recognized British Columbia charity engaged in work on behalf of personswith mental and developmental disabilities.

The Foundation's financial statements have not been consolidated in the Society’s financial statements. Financialsummaries of this unconsolidated entity as at March 31 and for the years then ended are as follows:

2014 2013

Total assets 5,984,934 5,304,615Total liabilities 3,075 3,895

Total net assets 5,981,859 5,300,720

Total revenues 426,769 241,212Total expenses 214,531 202,699

Excess of revenues over expenses before unrealized gains on marketable investments 212,238 38,513Unrealized gains on marketable investments 468,901 251,212

Excess of revenues over expenses 681,139 289,725

During the year, the Society received donations of $177,083 (2013 - $166,195) from the Foundation.

During the year, the Society transferred $100,000 (2013 - $nil) to the Foundation.

Cash flow information has not been presented as management considers that it would provide no additional meaningfulinformation.

NORTH SHORE CONNEXIONS SOCIETY

NOTES TO THE FINANCIAL STATEMENTS

For the year ended March 31, 2014

22 NORTH SHORE CONNEXIONS l 2013-2014

North Shore ConneXions SocietyNotes to the Financial Statements

For the year ended March 31, 2014

14. Financial instruments

The Society, as part of its operations, carries a number of financial instruments. It is management's opinion that the Societyis not exposed to significant interest, currency, credit, liquidity or other price risks arising from these financial instrumentsexcept as otherwise disclosed.

Interest rate risk

Interest rate risk is the risk that the value of a financial instrument might be adversely affected by a change in the interestrates. Changes in market interest rates may have an effect on the cash flows associated with some financial assets andliabilities, known as cash flow risk, and on the fair value of other financial assets or liabilities, known as price risk.

The Society is exposed to interest rate price risk through its mortgages payable, bearing fixed interest rates at 3.43% perannum, as described in Note 6.

During the year, the Society’s exposure to interest rate risk has decreased due to repayment of interest-bearing mortgagespayable, in comparison to prior year.

Liquidity risk

Liquidity risk is the risk that the Society will encounter difficulty in meeting obligations associated with financial liabilities.The Society enters into transactions to purchase goods and services on credit; borrow funds from financial institutions orother creditors, etc., for which repayment is required at various maturity dates.

During the year, the Society's exposure to liquidity risk has not changed significantly, in comparison to prior year.

15. Economic dependence

The Society operates under agreements with various funding agencies of the Province of British Columbia, whereby theauthorities provide annual funding to the Society. The funding can be cancelled if the Society does not observe certainestablished guidelines. The Society is economically dependent upon the funding it receives from various funding bodies andit requires adequate funding to ensure it continues to meet its financial obligations.

As at March 31, 2014, it is management’s opinion that the guidelines have been met.

232013-2014 l ANNUAL REPORT

THANK YOUto all our volunteers, staff,

contractors and donors

VolunteersMelisse Adams

Bev Baldwin

Carroll Baldwin

Paul Baldwin

Bo Ashley Bardot

Jessica Blok

Briony Buchanana

Bonnie Cadman

George Cadman

Jennifer Cameron

Kai Chiu

Shirley Clarke

Linda Cuddy

George Doykov

Maryam Eshghi

Parisa Farahmand-Dandlou

Shima Farokhi

Lynda Fownes

Ana Fuentes

Alan Gauntlett

Arya Ghorbani

Judy Grafton

Michael Hall

Carole Harkema

Niki Jensen

Mehboob Jetha

Hyeonjeong Jo

Kathy Kadler

Rob Kennedy

Mark Kilian

Lauren Knapton

Tammy Koert

Lisa Lambert

Kyle Lavoie

Heather Lohn

Raman Manhas

Cara McGuire

Katherine McKay

Grace McKirdy

Lorraine McLatchie

Corina Menz

Jerry Miachika

Siann Montgomery

Louise Odendall

Sam Piercey

Des Price

Carol Reid

Adrian Segur

Linda Sellars

Angelika Sellick

Len Slade

Marlee Walchuk

Marji Wallace

Deb Wanner

Gordon Ward Hall

Shiamak’s Victory Arts Foundation

Utopia Academy

24 NORTH SHORE CONNEXIONS l 2013-2014

Celina Abad Miyuki Abbasnejad-Konjini Rebekah Aeberhardt Shabnam Afghan Robert Agonias Leilani Agustin Nezha Alaoui Helen Alcalde Joanne Alderson Katherine Alexander Ana Alonso Fuentes Nelson Alvarado Yosha Anema Azarnoosh Ansari Glen Anwick Sergio Apil Mahdokht Arghavani Patricia Astorga Behzad Azarmju Ali Bahrami Araya Baker Cory Baker Angela Balbon Jeremy Bally Justine Banigan Mary Barber Senen Basbas Devyn Bauman Rosalie Bautista Nida Berger Nicole Bird Judy Bjornson

Matthew Blanks Jessica Blok Gosia Blomka Nicole Boiselle Jacqueline Bovard Gail Bowers Judith Bowring Terri Breland Tracey Brezovski Ulrika Bristow Cheryl Brooks Erin Brown Joanna Brownridge Devon Bruce Justin Byers Karen Byers David Cadman Mina Caisip Nathalie Callender Epifania Camarillo Tania Campagnolo Courtney Campbell Michael Campbell Flavio Caron Maria Carpio Johanna Carter Beatriz Cercenia Jai Chand Becky Chang Ajinder Cheema Ulysses Chen Paul Chobaniuk

Young Choo Randy Chu Armida Clemente Matthew Conway Sandra Corbett Susan Cosco Allegra Costigan Josefina Cruseus Sheila Currie Andy Cwa Nancy Dale Zenia Daniel Levy Davies Bonnie Davis Filomeno Deleon Linzy Delorme Shayna Desrochers Suzanne Didier Cathleen Difruscio Kristoffer Dizon Jocelyn Donato Joanne Doran Krystyna Drecka Dominic Dufresne Duncan Eades Shawn Eades Deborah Ede Jemana Elsharkawi Miho Enjo Mylene Enriquez Michelle Erdeniz Gail Evanshen

Salih Fabrikaci Olivet Facey Elvera Fagan Sarah Falk Parisa Farahmand-Dandlou Mehdi Farokhi Mohammed Farokhi Shima Farokhi Kathleen Farr Katie Fenn Yumina Fernandes Violeta Fernando Eleazar Ferry Jill Fikowski Ofelia Flores Nicole Franson Judith Freund Mike Fricker Lydia Fundisi Susan Gallardo Allan Garcia Diane Gareau Diana Gavin Shikha Ghoshal Leslie Gilkinson Megan Gilmore Josephine Go Ruth Gomez Annick Goodwin Katherine Graff Amelia Graham Ian Gray

Staff and Contractors

252013-2014 l ANNUAL REPORT

Estrelita Gudoy Sarah Gushue Hamed Hajihamzeh Yvonne Halsall Cindy Hambrook George Hamilton Mi Han Gyok Shawn Hannay Daniel Hanoomansingh Cisca Harrison Connor Hawkins Peter Hawkins Carole Hawthorne Cathy Hebein Rodrigo Herrera Landis Higman Elspeth Hill Berni Hilliard Darwin Hipol Ali Hooman Mansoureh Hosseini Jason Howden Heiko Hubatka Christopher Hui Vanessa Hunter Katheryne Hunt-Spicer Howard Hurley Marissa Ismay Shahrzad Javid-Nejad Niki Jensen Holly Jeram Mehboob Jetha Jennifer Johnson

Allan Johnston Robyn Jones Julie Jones Amanda Jordan Lidia Josefsson Johan Josefsson James Kachuol Sonia Kainth Sherelyn Kanyamuna Pamela Keffer Robert Kennedy Deanna Kersbergen Berenice Khan Hamid Khatami Trinh Loi Khuu Marion Kirk Patricia Kirkland Brenda Kmety Tammy Koert Susan Konfederak Joubin Konjini Tanya Kostadinova Wendell Krossa Lori Kruse Sue Labee Manon Lafleur Gordon Lam Danielle Landeta-Gauthier Samuel Lassonde Kyle Lavoie Edgardo Lee Youhi Lee Richmond Marianne Lemont

Laurie Leverton Devon Lewis Susan Ley Lily Li Josie Librojo Christina Lim Julia Lis Natasha Little Lucinda Logan Christopher Long Anne Lonthie Katerina Loukas Annette Luke Heather Lundie Emily MacDonald Eileen Macutay Katherine Major Heather Malvern Jemelie Mamaril Fé Mandario Raman Manhas Rob Marsh Laura Marshall Jeremy Martens Laura Martyn Wendy McDonald Douglas McEwen Heather McInnis Katie McKenzie Grace McKirdy Johanne McMaster-Grimshaw Marlene McWilliams Dawn Mende

Marvin Mercado Gregory Merrick Shelly Miller Rebecca Mitchell Mahtab Mohseni Hengameh Monshizadeh Edwin Montojo Jesse Morrison Donna Morrow Mary Mullen Keiko Murakami Ashleigh Myerscough Jesca Nabwire Alex Nail Aubrey Nash Roberta Niccoli-Morrison Jennifer Nidoy Akram Noorbakhsh Gillian Nutter Louise Odendaal Michelle Oetter Natalie Onufreychuk Elizabeth Onyekwere Cheralyn Orme Wendy Padwick Jerilyn Pagdanganan Kenneth Page Norman Pan Judi Paquette Chandni Patel Carrie Paus Kelly Paus Daren Peers

continued

26 NORTH SHORE CONNEXIONS l 2013-2014

Jessica Pilkington Ali Pour Mousa Delshad Pourang Simon Pryor Marshall Pyke Piotrek Radomski Nahideh Rafimehr Nirwana Rahmatian Isa Ramezanioktij Rosemary Ramsay Angelica Redekop Carol Reid Risel Rialubin Benjamin Rigby Ruby Rillorta Elizabeth Roach Patricia Roarty Bruce Robertson Prima Roine Dene Rosang Barb Rowland Aurora Sadler Hassan Sadrnia Golnar Sahami Glenda Salamanque Dina Salih Anabel Sampang

Carol Samson Engelberto San Juan David Schalin Carlyn Schalin Annette Segato Vinotheni Sekaran Laura Sello Mark Serrano Travis Sheppard Roya Esmaily Sigaroudy Carly Sigurdson Sandhya Singh Lidia Slesar Angella Smith Yuko Soda Stephanie Soo Shawna Soper Colleen Sound Michelle Spielman Jessica Stark Michael Steele Mary-Ann Stevenson Jeanette Stobbe Annemarie Strain Diane Strepps Kerrilynn Sweeney Yvonne Szeto

Farzaneh Taherimoshaei Azar Taherzadeh Takako Tanaka Marcangel Tango Gabriele Tanner-Leopold Justine Taylor Paulina Taylor Joline Tefenkdjian Lauren Tekano Joe Thillaiampalam Chris Thornton Taylor Thurston Ayda Toussi Gina Trad Veronica Traille Trieu Tran Sharon Turton Francisco Tutor Leila Ureta Melania Valdez Bernadinna Van Der Meer Ludo Van Pelt Amanda Vavasour Venerandi Velasquez Johanne Verville Charito Viernes Timothy Villanueva

Flora Villar Limaco Deb Vine Tanya Vipond Merle Virgl Nicole Vitug Tara Wagner Carol Wainwright Lori Wallace Warren Webster Roni-Anne Webster Rhiannon Wellbelove Matthew West Ellen Whiddon Colleen Widdis Rona Wilkman Lara Williams Shannon Wotton Kelsey Wright Jenn Yamagishi Conchita Ybanez Lily Zandi Katherine Zavaglia Michelle Zazulak Barbara Zelichowska Jen Ziemann Senad Ziga

continued

The ConneXions Head Office team helps support our Canadian athletes on the first day of the 2014 Winter Olympics in Sochi, Russia

Staff and Contractors

272013-2014 l ANNUAL REPORT

BEQUESTS Ida M Keith Charitable Trust

COMMUNITY & CORPORATIONS AAA Wildlife Control Vancouver Inc.

British Pacific Properties Limited

Investors Group Matching Gift Program

Lions Club - Lynn Valley

North Shore Optimist Club

Pacific Honda

Rotary Club of North Vancouver

Vancouver Coastal Health

Westgulf Enterprises Ltd

FOUNDATIONS Djavad Mowafaghian Foundation

North Shore Community Foundation

NSAMH Foundation

GOVERNMENT City of North Vancouver

District of North Vancouver

District of West Vancouver

Gaming Policy & Enforcement Branch

INDIVIDUAL & FAMILY Brian & Cathy Abraham

George & Bonnie Cadman

Ralph & Gillian Carder

Shirley Clarke

Alison Dodd

John Emmerton

Inge Fein

Barry & Judy Freund

Dennis & Gail Gatehouse

Richard Gauntlett

Ernest Edgar Gushue

Mike & Allison Hall

Thelma Hannah

Pam Harris

Victor Harrison

Wilfred C Janes

Paul & Eilish Keogh

Tanya Kostadinova

Mohamed Ladak

Hubert & Bev Laing

Loshny Layne

Marianne Lemont

Dorothy Little

Kelly Lohn

Ronald & May Lou-Pay

Raphael & Joan MacLoughlin

Doug Malvern

Ann McCabe

J.W. & H.B. McCarthy

Jack & Daphne McGuire

Robert & Elizabeth McLenehan

David & Sharon Miachika

Anton Mijacika

Patricia Misjak

Douglas C. Norby

Wendy Padwick

Des Price

Will Puckering

Catherine Schaerer

Ernest & Barbara Schoeller

Lorraine Vandrishe

Denis & Shelagh Walsh

Gordon & Marion Ward Hall

Micaela & William Wilson

Joanne Yip

Donors

28 NORTH SHORE CONNEXIONS l 2013-2014

292013-2014 l ANNUAL REPORT

30 NORTH SHORE CONNEXIONS l 2013-2014

Amity Options

Barlynn House

Capilano House

Career & Community Options

Carnation House

Children & Family Services

Client Services

Community-based Respite

Community Lifeskills

Community & Resource Development

Community Ventures

Customized Employment

Development Training Centres

Edgemont House

Education & Community Awareness

Employment ConneXions

Family Services

Family Support

Finance & Administration

Friendship Circles

Home Sharing

Inclusion Recreation

Kilmer House

Larson House

Lynn Valley House

Muffin Café

Padwick House

Peters Road House

Residential Outreach

Self Advocate Committee

Seniors

Silke’s Program

Staff Services

The Summit

Volunteer Development

Walpole House

Programs and Services

Brian Notte, December 14, 1959 – May 6, 2014

Brian resided at Lynn Valley House since 1995. A quiet man, Brian loved his sensory toys and would play with them for hours on end. He will be missed dearly by all who knew him.

Programs and Services

Goodbye to some friends. . .

Jim Elphinstone, February 22, 1950 – April 30, 2014

Jim was involved with ConneXions for many years where his cheery style added to the lifeskills, Summit, Summit seniors

and employment programs. Jim will be best remembered for his friendliness

and his unending positive attitude to life. He will be missed by his many friends and

neighbours both at Quay View and the entire ConneXions society.

Dawn McRitchie July 17, 1925 –

September 8, 2013

Dawn received residential support from ConneXions for over two

decades, residing at Pierard House, Larson House and Peters Road

House. Dawn lived a full and active life and particularly enjoyed the many trips she went on with her

roommates. She will be remembered fondly by those who knew her.

312013-2014 l ANNUAL REPORT

Margot Fraser, April 22, 1939 – July 14, 2013

Margot resided at Peters Road House and was a long time participant of Amity Options. Margot will be missed deeply and remembered for her love of life and

unique knitting skills.

Grant Robins, June 1, 1957 - March 22, 2014

Grant lived at Barlynn House, receiving residential support from ConneXions. Grant will be remembered for his love of music and parties and passion for being out in the community. He will lovingly be remembered and sadly missed by his family, friends and caregivers.

North Shore ConneXions Society1070 Roosevelt CrescentNorth Vancouver, BC V7P 1M3

Tel: 604.984.9321Fax: 604.984.9882Email: [email protected]

www.nsconnexions.org

MAKING OPPORTUNITIES HAPPEN FOR PEOPLE WITH SPECIAL NEEDS