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Build a low-touch, highly scalable cloud with IBM SmartCloud Provisioning delivered by IBM Service Agility Accelerator for Cloud

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Adoption patterns are emerging for successfully beginning and progressing cloud initiatives

IaaS: Cut IT expense and complexity through a cloud enabled data center

PaaS: Accelerate time to market with cloud platform services

Innovate business models by becoming a cloud service provider

SaaS: Gain immediate access with business solutions on cloud

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Pre-built, pre-integrated IT infrastructures tuned to application-specific needs

Advanced, reliable, highly secure and scalable

platform for creating, managing, and monetizing

cloud services

Integrated service management, automation, provisioning, and self service

Capabilities provided to consumers for using

a provider’s applications running on a cloud

infrastructure

Cloud Enabled Data Center Cloud Platform Services Cloud Service Provider

Business Solutions on Cloud

IBM delivers prescriptive, repeatable cloud solutions forour clients’ most pressing priorities.

Projects to get started:

• Create a Cloud Strategy and Roadmap

• Consolidate and Virtualize your Infrastructure

• Image and Virtual Environment Management

• Implementing an Entry Cloud Infrastructure

• Implementing an Advanced Cloud Infrastructure

• Access Compute and Storage as a Service

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C

Infrastructure Teams

Line of BusinessTeams

Operations Teams

What we are hearing from our customers

Operations Teams

How can I accelerate my application release cycle in an optimized fashion and in a quality fashion?

How can I improve my resource utilization, simplify administration and reduce cost?

How can I improve responsiveness and drive

productivity and efficiency while maintaining stringent qualities

of service?

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Companies need an affordable entry point for cloud

Customer goals:

• Provide agile service delivery that caters to changing business needs.

• We know virtualization helps reduce capital expense but how do I control my operational cost?

• Need to increase the performance, utilization, reliability and scalability of IT resources while reducing IT complexity

• Ability to expand capabilities

VISIBILITY CONTROL AUTOMATIONSee services in real time &

better predict business outcomes

Better manage assets, service & compliance.

Achieve greater efficiency and service quality

Organizations need a low-cost, low-risk entry to cloud computing technology with compelling features that achieves their business goals.

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Build a low-touch, highly scalable cloud with IBM Service Agility Accelerator for Cloud

Key benefits:

Rapid scalable deployment designed to meet business growth with near-instant deployment of 100s of virtual machines

Reliable, non-stop cloud capable of automatically tolerating and recovering from software and hardware failures

Save IT labor resources at scale by enabling self-service request and highly automated operations

Reduce complexity through ease of use and improve time to value

IBM Service Agility Accelerator for Cloud is a true Infrastructure-as-a-Service cloud, reducing cost and providing a highly scalable, rapid-deployment environment with near- zero downtime and automated recovery across heterogeneous platforms.

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Key capabilities to build and manage a private cloud

Automatically tolerate and recover from SW and HW failures assuring service continuity and provide near zero down time

Rapidly provision hundreds of virtual machines in minutes

Scale up to thousands of physical machines running thousands of VM

Standardize deployment and automate provisioning with newer operations techniques and self-service to reduce costs and errors

Quickly deploy application images across compute and storage resources

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IBM Service Agility Accelerator for Cloud framework

Highly scalable rapid solution: Minimize the copying of image data through the OS

streaming from storage nodes Copy-on-write technology to handle changes on each

provisioned VM

Low-touch infrastructure: Redundant nodes for high availability and robust

infrastructure Management agents connected in a peer-to-peer

network Leader agent coordinates the operations Dynamic (re-)election of the leader agent Agents monitor themselves and their neighbors

Hardware

Cloud Firmware (Hypervisor)

Kernel Services

Management Fabric

Operational ServicesOperational Services

IaaS REST API

Web UI CLI SDK

ESXi/VcenterXen KVM

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Success in early customer programs

North Carolina State University was able to quickly and effectively implement new cloud capabilities with IBM Service Agility Accelerator for Cloud. Leveraging high-scale, low-touch technology and easy installation and configuration, faculty and students are now able to use a fast provisioning module for their Virtual Computing Lab.*

The results:

• Support for approximately 250,000 students and faculty

• System availability exceeds 99.9%

• Image reservation reliability > 99%

• Provides up to 120K image reservations per semester

• Extremely fast load times

• Currently over 1000 images

• Simplified operations resulting in cost reduction

* Virtual Lab was built on beta-level code of ISAAC almost 12 months prior to GA.

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Success in early customer programs

IBM has been leveraging its own breakthrough technology throughout the company, realizing the following benefits.

The results: • Over 85,000 VMs provisioned in over 10 months

• Peak usage observed hitting 4020 VMs/hour

• Sustained throughput observed at 1600 VMs/hour for ~100 minutes

• There are now ~28 ISAAC clouds deployed around IBM

• Overall running > 90% capacity and response time is stable and unchanged

• Near zero downtime due to faults or maintenance (all upgrades are rolled out live)

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Enter customerdata center

Test scenarios requested by client

[9 .30am ]

Configure customers' POC hardware

[12pm]

Power on storage and compute nodes

[12:30pm]

Create first image and copy to storage nodes

[1:30pm]

Launch SAA4C management VMs

[3pm]

Create first VM image configured to client's requirements[4pm]

G o Hom e

[6p m ]

A successfu l P O C in 1 -day a tC h ina T e lecom

POC UI up & running in 4h, competitors spent 2+ weeks(HP 2 weeks; ZTE 3 weeks)

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Additional resources

► IBM Service Agility Accelerator for Cloud product-related content: Service Agility Accelerator

► Get informed about Tivoli cloud solutions: ibm.com/tivoli

► Get Tivoli education:www-01.ibm.com/software/tivoli/education

► Join the community:Tivoli Service Management Connect - Cloud and Virtualization

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www.ibm.com

Entry points for infrastructure and operations teams

Robust cloud administration & integration for self-service across IBM SystemsRobust cloud administration & integration for self-service across IBM Systems

IBM SmartCloud EntryIBM SmartCloud Entry IBM SmartCloud Provisioning

IBM SmartCloud Provisioning

Robust automated high scale provisioning across vendor agnostic x86 systemsRobust automated high scale provisioning across vendor agnostic x86 systems

• End user self service • Cloud administration, project creation,

approvals and budgeting• Efficient use of system resources -- in build,

workload distribution and tear down• Tested and validated on System x and Power

• End user self service • Cloud administration, project creation,

approvals and budgeting• Efficient use of system resources -- in build,

workload distribution and tear down• Tested and validated on System x and Power

•Automatically tolerate HW SW failures• Power up and forget? scale up cloud infrastructures with no manual configuration?

•Automated parallel VM deployment•Image Lifecycle Management (4Q11)

•Automatically tolerate HW SW failures• Power up and forget? scale up cloud infrastructures with no manual configuration?

•Automated parallel VM deployment•Image Lifecycle Management (4Q11)

Workloads – stable applications, test/dev, file & print serversWorkloads – stable applications, test/dev, file & print servers

Workloads – test/dev, web server farms, scalability tests, gaming, on-line media streaming

Workloads – test/dev, web server farms, scalability tests, gaming, on-line media streaming

InfrastructureInfrastructure OperationsOperationsImprove my resource utilization and

reduce infrastructure costsImprove responsiveness; Drive productivity

while maintaining stringent qualities of service

Complementary use case example for bridging between Infrastructure and Operations teams

Starter Kit used to create and administer self-service private cloud: users request VMs and deploy applications into infrastructure for development or production use

IsaaC used to rapidly deploy applications for load test or parallel provisioning of the infrastructure via a fault resistant architecture

Starter Kit used to create and administer self-service private cloud: users request VMs and deploy applications into infrastructure for development or production use

IsaaC used to rapidly deploy applications for load test or parallel provisioning of the infrastructure via a fault resistant architecture

IBM SmartCloud Entry

IBM SmartCloud Entry

IBM SmartCloud Provisioning

IBM SmartCloud Provisioning++

Improve resource utilization and capital costs while driving productivity and maintaining stringent qualities of service.