2009 User's Conference

David CummingsSeptember 28, 2009

Twitter Hash Tag

#csuc09

Thank You

• Customers• Potential customers• Partners• Hannon Hill team members

Exciting Past 12 Months

• Over 30 new customers• Launched our customer success community • Released several versions of Cascade

New Customers

• New customers include Emory Healthcare, WestJet, and Miami of Ohio

• Signed our 100th higher ed client in December

Success Community

• Blog, wiki, knowledge base, forum, and idea exchange

• Powered by our new product eCrowds

New Hires and Office

• Jennifer, Jordan, Brent, Kat, and more• Moved to a new office on the top floor

Cascade Releases

• Cascade 6.0• Cascade 6.2• Cascade 6.4 in public beta now

Strategy

• Cascade Server• eCrowds

Cascade Strategy

• Focus on multi-site, multi-server management

• Best-of-breed approach• Connector strategy

Cascade Delivery Server

• WordPress is our delivery server for Web 2.0 and social sites

• Simple integration at first• Listen to customer feedback

eCrowds

• Soft launch earlier this year• Powers our success community and several

other communities• No timeframe right now on making a push

with it

Thank You

• We're honored you are here

Conference Notes

• Keynote speaker Tony White• Documentation feedback slips• Video testimonials on Tuesday• Success forum User's Conf. discussion

One More Thing...

• Twitter Connector in Cascade 6.4