20 insights, actions & predictions to future-proof our

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20 INSIGHTS, ACTIONS & PREDICTIONS TO FUTURE-PROOF OUR PROFESSION HEALTH & WELLBEING One insight from our past Instead of asking “how can we make that one person be more resilient?” we need to ask “what conditions can we create in the entire system to allow everyone in that system to thrive?” – Jen Brandt, LISW-S, PhD; Director of Membership Wellbeing & Diversity Initiatives; American Veterinary Medical Association One action for our present Explore health & wellbeing resources in our profession. If you haven’t already, I encourage you to take the ASK training, which you can find at AskAssessSupportKnow.com. – Molly McAllister, DVM, MPH; Chief Medical Officer, Banfield Pet Hospital One prediction & one action for our future We must be willing to do the work and practice the skills. What we will have in 20 years is a culture built by people capable of successfully navigating the tension between the good and the terrible such that we are transformed into bold and thriving veterinary professionals. – Betsy Charles, DVM, MA; Executive Director, Veterinary Leadership Institute EQUITY, INCLUSION & DIVERSITY One insight from our past We need a long-term commitment towards truth-telling and a sustained effort at intervention to truly transform this profession into one that is welcoming. – Courtney A. Campbell, DVM, DACVS-SA; Board Certified Veterinary Surgeon, Host, Author, and Veterinary Medical Correspondent One action for our present Support organizations committed to E, I & D in our profession. Learn more about the Diversify Veterinary Medicine Coalition and how to get involved at DiversifyVetMed.org or email [email protected] – Molly McAllister, DVM, MPH; Chief Medical Officer, Banfield Pet Hospital One prediction & one action for our future I predict that Diversity, Equity & Inclusion will be an unconscious effort. It will be muscle memory. It will be baked into everything we do. And it will transform and redefine our veterinary profession. To achieve this, the first important step we must take is overcome perfectionism. – Tina Tran, DVM; Associate Professor of Veterinary Medicine, Clinical Relations Lead Veterinarian, University of Arizona MEETING THE NEEDS OF CLIENTS Two insights from our past The ownership of pets and our The role of pets in society relationship with them has and the strength of the changed in ways that nobody human-animal bond has predicted. Nobody anticipated increased exponentially the great increase in demand over the past 20 years. As for veterinary medical services veterinary professionals, that was going to go with this we need to embrace the change in relation with pets. fact that our role in society – James W. Lloyd, DVM, PhD; has changed as well. Senior Consultant, Animal – J. Michael McFarland, Health Economics, LLC; Dean DVM, DABVP; Chief Emeritus, College of Veterinary Medical Officer, Zoetis Medicine, University of Florida Two predictions & two actions for our future My prediction is that where I envision a future where our high-tech meets high-touch healthcare systems are will be the standard of care integrated. We need to have in veterinary medicine. To a paradigm shift. We are in get there, we need to the business of providing embrace technology as medical care to nonhuman friend, not foe. family members. – Marty Becker, DVM; – Michael Blackwell, DVM, “America’s Veterinarian” MPH; Director of the Program for Pet Health Equity, College of Social Work, University of Tennessee FUTURE OF OUR PROFESSION One insight from our past The gender shift in our profession was tectonic, but we have not responded with the changes needed to help women to flourish in the environment where they now predominate. – Samantha L. Morello, DVM, DAVCS-LA; Morello Veterinary Insights, LLC Three actions for our present Support educational Ask your people directly what pathways in your would be most meaningful to community. Visit them. Is it compensation? Time BanfieldExchange.com/ off? Development opportunities? PetAcademy to access More interaction with senior Banfield’s Pet Academy, leaders? What you find out may resources designed to surprise you and will help to inspire youth to pursue a significantly increase the impact career in veterinary we all can make. medicine, including our new – Doug Drew, President, high school edition of the Mars Veterinary Health North materials, NextVet. America – Molly McAllister, DVM, MPH; Chief Medical Officer, Think about three focus areas Banfield Pet Hospital — PEOPLE, PETS, PLANET — and which resonates most with you or your organization. Take one action, even if it seems small, to create a more sustainable future. – Doug Drew, President, Mars Veterinary Health North America One prediction & one action for our future In 20 years, I predict veterinary medicine will be strong and sustainable thanks to incremental innovation. To make this a reality, I urge you to tap into your entrepreneurial spirit, making and celebrating small changes that together will transform this profession for the better. – Jennifer Welser, DVM; Global Chief Medical and Quality Officer, Mars Veterinary Health

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Page 1: 20 INSIGHTS, ACTIONS & PREDICTIONS TO FUTURE-PROOF OUR

2 0 I N S I G H T S , A C T I O N S& P R E D I C T I O N S

T O F U T U R E - P R O O F O U R P R O F E S S I O N

H E A L T H & W E L L B E I N G

O n e i n s i g h t f r o m o u r p a s t

Instead of asking “how can we make that one person be more resilient?” we need to ask “what conditions can we create in the entire system to allow everyone in that system to thrive?” – Jen Brandt, LISW-S, PhD; Director of Membership Wellbeing & Diversity Initiatives; American Veterinary Medical Association

O n e a c t i o n f o r o u r p r e s e n t

Explore health & wellbeing resources in our profession. If you haven’t already, I encourage you to take the ASK training, which you can find at AskAssessSupportKnow.com. – Molly McAllister, DVM, MPH; Chief Medical Officer, Banfield Pet Hospital

O n e p r e d i c t i o n & o n e a c t i o n f o r o u r f u t u r e

We must be willing to do the work and practice the skills. What we will have in 20 years is a culture built by people capable of successfully navigating the tension between the good and the terrible such that we are transformed into bold and thriving veterinary professionals. – Betsy Charles, DVM, MA; Executive Director, Veterinary Leadership Institute

E Q U I T Y, I N C L U S I O N & D I V E R S I T Y

O n e i n s i g h t f r o m o u r p a s t

We need a long-term commitment towards truth-telling and a sustained effort at intervention to truly transform this profession into one that is welcoming. – Courtney A. Campbell, DVM, DACVS-SA; Board Certified Veterinary Surgeon, Host, Author, and Veterinary Medical Correspondent

O n e a c t i o n f o r o u r p r e s e n t

Support organizations committed to E, I & D in our profession. Learn more about the Diversify Veterinary Medicine Coalition and how to get involved at DiversifyVetMed.org or email [email protected] – Molly McAllister, DVM, MPH; Chief Medical Officer, Banfield Pet Hospital

O n e p r e d i c t i o n & o n e a c t i o n f o r o u r f u t u r e I predict that Diversity, Equity & Inclusion will be an unconscious effort. It will be muscle memory. It will be baked into everything we do. And it will transform and redefine our veterinary profession. To achieve this, the first important step we must take is overcome perfectionism. – Tina Tran, DVM; Associate Professor of Veterinary Medicine, Clinical Relations Lead Veterinarian, University of Arizona

M E E T I N G T H E N E E D S O F C L I E N T S

T w o i n s i g h t s f r o m o u r p a s t

The ownership of pets and our The role of pets in society relationship with them has and the strength of the changed in ways that nobody human-animal bond has predicted. Nobody anticipated increased exponentially the great increase in demand over the past 20 years. As for veterinary medical services veterinary professionals, that was going to go with this we need to embrace the change in relation with pets. fact that our role in society – James W. Lloyd, DVM, PhD; has changed as well. Senior Consultant, Animal – J. Michael McFarland, Health Economics, LLC; Dean DVM, DABVP; Chief Emeritus, College of Veterinary Medical Officer, Zoetis Medicine, University of Florida

T w o p r e d i c t i o n s & t w o a c t i o n s f o r o u r f u t u r e

My prediction is that where I envision a future where our high-tech meets high-touch healthcare systems are will be the standard of care integrated. We need to have in veterinary medicine. To a paradigm shift. We are in get there, we need to the business of providing embrace technology as medical care to nonhuman friend, not foe. family members. – Marty Becker, DVM; – Michael Blackwell, DVM, “America’s Veterinarian” MPH; Director of the

Program for Pet Health Equity, College of Social Work, University of Tennessee

F U T U R E O F O U R P R O F E S S I O N

O n e i n s i g h t f r o m o u r p a s t The gender shift in our profession was tectonic, but we have not responded with the changes needed to help women to flourish in the environment where they now predominate. – Samantha L. Morello, DVM, DAVCS-LA; Morello Veterinary Insights, LLC

T h r e e a c t i o n s f o r o u r p r e s e n t

Support educational Ask your people directly what pathways in your would be most meaningful to community. Visit them. Is it compensation? Time BanfieldExchange.com/ off? Development opportunities? PetAcademy to access More interaction with senior Banfield’s Pet Academy, leaders? What you find out may resources designed to surprise you and will help to inspire youth to pursue a significantly increase the impact career in veterinary we all can make. medicine, including our new – Doug Drew, President, high school edition of the Mars Veterinary Health North materials, NextVet. America – Molly McAllister, DVM, MPH; Chief Medical Officer, Think about three focus areas Banfield Pet Hospital — PEOPLE, PETS, PLANET —

and which resonates most with you or your organization. Take one action, even if it seems small, to create a more sustainable future. – Doug Drew, President, Mars Veterinary Health North America

O n e p r e d i c t i o n & o n e a c t i o n

f o r o u r f u t u r e In 20 years, I predict veterinary medicine will be strong and sustainable thanks to incremental innovation. To make this a reality, I urge you to tap into your entrepreneurial spirit, making and celebrating small changes that together will transform this profession for the better. – Jennifer Welser, DVM; Global Chief Medical and Quality Officer, Mars Veterinary Health