10 marketing

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    Marketing

    Source: acru.tuke.sk/doc/Prez_Barbara/9-Marketing.ppt

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    Why Market yourprodu?

    To communicate that you are engaged

    in new and different activities

    To attract paying customers in

    sufficient numbers to support theactivities

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    Kotlers Definition

    ofMarketing

    The marketing concept holds that the

    main task of the company is to

    determine what a given set of

    customers needs, wants, and valuesand to dedicate the organization to

    delivering the solution.

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    Market Segments

    A group of potential customers with a great

    deal in common for which a specialized set of

    goods or services may be provided.

    Examples:Lawyers

    Health Care Professionals

    Accountants

    businessmen

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    ImageMarketing Should Target:

    y The general public

    y Client or potential client organizations

    y The government

    y Funding organizations

    y Other stakeholders

    y The institution

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    ProductMarketing

    Should Target:

    yOrganizations

    yIndividuals

    Stakeholders

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    Comm

    unicationC

    hannelsNewspapers Personal Selling

    Direct Mail Flyers

    Radio Individual Referral

    Television E-mail

    Telephone Internet

    Posters

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    The FourPs ofMarketing

    Product

    Place

    Price

    Promotion

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    Actualand Perceived

    Product Quality

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    Marketing initially sells the

    product based on the image of the

    organization. Future sales depend

    on the quality of the program/

    product.

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    PlacePhysical Location:

    Your location (CEs physical location)

    Your home

    Your place of work

    Other

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    Price

    Price should not be considered as the sole purchasing

    determinant.

    Once participants feel they have found the right course,

    they are not concerned about the price if it isreasonable and falls within an acceptable threshold.

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    MarketingDifferentCategories

    Print

    Voice/Pictures

    Electronic

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    Print Brochures

    Flyers

    Advertisements

    Articles

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    Voice/PicturesRadio

    Television

    Telemarketing

    Video Tapes

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    Electronic

    Web Pages

    E-mail

    Internet ads

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    Each category has advantagesand disadvantages:

    .How tightly can it focus in on the market?

    How economical is it?How effective is it?

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    Brochures

    Mustanswersix questions:

    Who What

    When Where

    Why How

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    WHO in brochure

    Program Sponsors

    Audience definition

    Speaker definition

    Planning and advisory committee

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    WHA

    T in brochure

    Title of Program

    Overview

    Schedule of activities

    Titles of Presentation

    Description of the content

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    Whenofbrochure

    Datesand Times

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    Wherein brochure

    Location(s)

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    Whyin brochure

    ProgramBenefits

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    Flyers

    Flyers are generally distributed to a

    general audience and use a variety

    of inexpensive distributionsystems.

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    Flyers

    Posted on windows

    Left in offices & businesses

    Mailed to prospective students

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    Advertisements

    Posted on windows

    Left in offices & businesses

    Mailed to prospective students

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    Advertisements

    Advertisements are usually

    expensive, but if carefully

    targeted, they can be very cost

    effective.

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    Web SitesSuccess depends ontheease ofnavigation

    with accessto thespecific informationthe

    studentneeds.

    M

    ake the site easy to find.

    Update your web site in a timely manner.

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    The Wall Street Journal

    stipulatesthatiftherearenochangesin one hour,thesiteis

    stagnant.

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    E-MAI

    L

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    Internet

    Ads