10 marketing
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Marketing
Source: acru.tuke.sk/doc/Prez_Barbara/9-Marketing.ppt
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Why Market yourprodu?
To communicate that you are engaged
in new and different activities
To attract paying customers in
sufficient numbers to support theactivities
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Kotlers Definition
ofMarketing
The marketing concept holds that the
main task of the company is to
determine what a given set of
customers needs, wants, and valuesand to dedicate the organization to
delivering the solution.
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Market Segments
A group of potential customers with a great
deal in common for which a specialized set of
goods or services may be provided.
Examples:Lawyers
Health Care Professionals
Accountants
businessmen
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ImageMarketing Should Target:
y The general public
y Client or potential client organizations
y The government
y Funding organizations
y Other stakeholders
y The institution
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ProductMarketing
Should Target:
yOrganizations
yIndividuals
Stakeholders
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Comm
unicationC
hannelsNewspapers Personal Selling
Direct Mail Flyers
Radio Individual Referral
Television E-mail
Telephone Internet
Posters
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The FourPs ofMarketing
Product
Place
Price
Promotion
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Actualand Perceived
Product Quality
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Marketing initially sells the
product based on the image of the
organization. Future sales depend
on the quality of the program/
product.
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PlacePhysical Location:
Your location (CEs physical location)
Your home
Your place of work
Other
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Price
Price should not be considered as the sole purchasing
determinant.
Once participants feel they have found the right course,
they are not concerned about the price if it isreasonable and falls within an acceptable threshold.
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MarketingDifferentCategories
Print
Voice/Pictures
Electronic
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Print Brochures
Flyers
Advertisements
Articles
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Voice/PicturesRadio
Television
Telemarketing
Video Tapes
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Electronic
Web Pages
E-mail
Internet ads
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Each category has advantagesand disadvantages:
.How tightly can it focus in on the market?
How economical is it?How effective is it?
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Brochures
Mustanswersix questions:
Who What
When Where
Why How
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WHO in brochure
Program Sponsors
Audience definition
Speaker definition
Planning and advisory committee
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WHA
T in brochure
Title of Program
Overview
Schedule of activities
Titles of Presentation
Description of the content
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Whenofbrochure
Datesand Times
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Wherein brochure
Location(s)
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Whyin brochure
ProgramBenefits
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Flyers
Flyers are generally distributed to a
general audience and use a variety
of inexpensive distributionsystems.
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Flyers
Posted on windows
Left in offices & businesses
Mailed to prospective students
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Advertisements
Posted on windows
Left in offices & businesses
Mailed to prospective students
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Advertisements
Advertisements are usually
expensive, but if carefully
targeted, they can be very cost
effective.
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Web SitesSuccess depends ontheease ofnavigation
with accessto thespecific informationthe
studentneeds.
M
ake the site easy to find.
Update your web site in a timely manner.
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The Wall Street Journal
stipulatesthatiftherearenochangesin one hour,thesiteis
stagnant.
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E-MAI
L
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Internet
Ads