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1-Year Strategic Marketing Plan California Management Review Haas School of Business University of California, Berkeley

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1-YearStrategic Marketing Plan

California Management Review

Haas School of Business

University of California, Berkeley

Table of Contents1. Purpose of the Plan 2. Executive Summary3. Situation Analysis4. Marketing Overview

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Purpose of the plan

1-Year Strategic Marketing Plan

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Purpose of the Plan

� The 2015-2016 Strategic Marketing Plan is a comprehensive plan created to guide CMR’s marketing platforms for the next year, aiming to increase social media traffic and participation and to increase product awareness.

� The Strategic Marketing Plan (SMP) serves as a roadmap for annually developed work plans that detail the specific tactics designed to advance CMR’s key marketing mission and objective:

● Marketing Mission: Promote the Journal’s publications by establishing personal and social networks with individuals in the local, state, national, and international domains

● Marketing Objective: Develop an Increase in Traffic and Engagement for the following Social Media Channels:○ LinkedIn

○ Twitter

○ Facebook

Social Media Channels• LinkedIn

• Professional platform to allow informal blogging and increase journal reputation in the professional and academic field

• Low Advertisement

• Twitter• Microblogging platform to

allow up to date news on currently trending business and management issues

• Medium Advertisement

• Facebook• Most popular social media

platform to allow heavy discussions, up to date news, and day to day updates of the journal

• High Advertisement

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Executive summary

1-Year Strategic Marketing Plan

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Executive Summary

Executive SummaryCMR’s 1-Year Strategic Marketing Plan is a comprehensive framework designed to guide the organization’s efforts to maintain and increase media traffic on our social media platforms in a way that optimizes product and topic awareness, promotes insightful discussions, and helps increase publication sales.

California Management Review’s primary source of market derives from UC Press, who serves as liaison for CMR to established institutions around the nation and world in places such as libraries, businesses, and business schools. They are focused on three primary goals:

• Growing CMR’s institutional subscriber base• Building international visibility via global marketing and consortia sales• Driving usage of content in order to protect against subscription

cancellation

“These goals are pursued through an integrated marketing program characterized by aggressive renewal marketing, regular communications to library stakeholders, and representation at key library and academic meetings.”

A second component of CMR’s marketing derives from its own staff members, including the Online Editor and Editorial Assistant. CMR’s marketing entails mass-email marketing, social media platforms, video promotions, and blogs.

Currently, publication sales have been decreasing over the years. Institutional subscriptions have decreased 10.53% between 2012-2014 and individual subscriptions have dropped 16% in the same time period. Electric only institutional subscriptions increased 65%, however. Online aggregate usage is mixed: with the Table of Contents decreasing 32.7% but article downloads and summary increasing 25.8% and 20.2% respectively.

• 46,901 total downloads in 2014 vs. 48,532 total downloads in 2013• 705 institutional subscriptions in 2014 vs. 788 institutional descriptions in 2013

As a result, the new marketing strategy for CMR will incorporate media social media campaigns to help drive the increase in online subscriptions and usage that seems to be the current major factor in sales production. By increasing awareness of the publications, the issue topics, and the people of CMR, we hope to provide greater transparency and attract more interest in our issues through online communication, social media participation, and student input throughout our social media platforms.

Background

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Executive Summary

Moving Forward

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Research Analytics

ObjectivesStrategy

Tactical PlansMeasurement

Input and Planning Strategic Planning Execution

Marketing Mission: Promote the Journal’s publications by establishing personal and social networks with individuals in the local, state, national, and international domains

Marketing Objective: Develop an Increase in Traffic and Engagement for the following Social Media Channels: LinkedIn, Facebook, Twitter

Situation Analysis

1-Year Strategic Marketing Plan

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

OverviewMost popular social media platform to allow heavy discussions, up to date news, and day to day updates of the journal

High Advertising platform

Total Page likes: 1, 18506/12/14 – 06/10/15: 83.22%

Highest Post Reaches: Shares, Comments, Likes• Nov. 2014 – 204• Apr. 2015 – 130• Dec. 2014 – 84

Total Reaches since June. 2014

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Situation Analysis: Social Media

OverviewMost popular social media platform to allow heavy discussions, up to date news, and day to day updates of the journal

High Advertising platform

Page Visits: (since June 2014)

Demographics of people who Liked the page

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Situation Analysis: Social Media

Situation Analysis: Social Media

Tweets: 116Followers: 38Following: 91

Favorites: � Median number of favorites of tweet: 0� Highest number of favorites of tweet: 6

Retweets:� Median number of retweets of tweet: 0� Highest number of retweets of tweet: 1

Comments:� Median number of comments of tweet: 0� Highest number of comments of tweet: 0

OverviewMicroblogging platform to allow up to date news on currently trending business and management issues

Medium Advertising platform

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Situation Analysis: Social Media

Reach: Nothing to ReportEngagement: Nothing to ReportUpdates: Nothing to Report

Total Followers: 19Follower Demographics:

OverviewProfessional platform to allow informal blogging and increase journal reputation in the professional and academic field

Low Advertising Platform

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Situation Analysis: Social Media

Visitors

OverviewProfessional platform to allow informal blogging and increase journal reputation in the professional and academic field

Low Advertisement

General upward trend of page views from senior, entry, and director positions. Monthly unique visitors quite small in numbers.

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Situation Analysis: JournalA publications organization within the Haas School of Business of the University of California, Berkeley

Organization:

Number of Workers: 6

Marketing Personnel: 2Online Media Editor: 1

Editorial Assistant: 1

Editor-in-Chief

Managing Editor

Online Media Editor

Editorial Assistant

Case Writer

Senior Editor

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Position:Impact Factor: 1.944 (2013)• MIT SMR: 1.803• Harvard Business Review: 1.831Frequency: Quarterly

Marketing overview

1-Year Strategic Marketing Plan

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Marketing Objectives

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Objective 1: PlatformTake advantage of CMR’s academic platform at the local, national, and international level that promotes the journal and creates a platform that drives and supports the publications

Strategies:

1. Innovative Marketing: Build a digital platform that utilizes the technical capabilities of advertisement to its maximum

2. Research: Provide meaningful research products to assist directing and supporting CMR’s publication plans and editorial calendar

Objective 2: EngagementDeepen relationships with subscribers to actively engage with them and potential subscribers during every stage of the publication process

Strategies:

1. Content: Bring CMR’s issues to life online through the use of compelling content and video assets

2. Distribution: Distribute content through the multiple social media channels in order to reach subscribers

3. Social Media Campaigns: Develop campaigns to inspire frequent visitors to share the contents to others

Objective 3: PartnershipsDevelop professional relationships with campus and local organizations to increase resources and social networks to drive awareness

Strategies:

1. Campus Organization Partnerships: Work with student business organizations from UC Berkeley and UC San Francisco to help provide content for blogs

2. Conferences and Events: Correspond with Haas Business School Association for upcoming events and conferences

Marketing Strategy

Social Media Vitality

Consistent CommunicationContinuously promote

marketing products to the general public

Productive Tech UseUtilizing the diverse range of technology to

manifest ideas into marketing products

Creative ConceptionsDeveloping inspiring and innovational ideas

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Tactical Marketing

Social Media Vitality

Consistent Communication

Productive Tech Use

Creative Conceptions

Creative Conceptions1. CMR Snippets:

Short 30-45 second clips briefly summarizing or introducing the articles of the most recently published issues to be featured on Facebook, Twitter, and LinkedIn

2. CMR Infographics:Simple yet bold pictures that would briefly explain a particular concept from the articles to be featured on Facebook and Twitter

3. CMR Highlights:Highlighting a particular author(s) with their experience, their titled manuscripts, and the issue they were featured on Facebook, Twitter, and LinkedIn

4. CMR-Student Partnership:Partnering with student business organizations from UC Berkeley to write articles to be featured on LinkedIn, Twitter and Facebook

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Tactical Marketing

Social Media Vitality

Consistent Communication

Productive Tech Use

Creative Conceptions

Productive Tech Use1. Adobe Premier Pro

2. Adobe After Effects

3. Adobe Photoshop

4. Adobe Lightroom

5. Salesforce

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Tactical Marketing

Social Media Vitality

Consistent Communication

Productive Tech Use

Creative Conceptions

Consistent Communication:1. Twitter:

• Tweet/Retweet 2-3 times a day2. Facebook:

• Update major statuses 3-5 times a week• Advertise all marketing products to Facebook (first priority)• Link CMR blogs and LinkedIn blogs to status updates

3. LinkedIn:• Upload 2-3 Blogs and updates a day• Begin discussion of trending topics covered in issues

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

Marketing Measurement

Social Media Vitality

Consistent Communication

Productive Tech Use

Creative Conceptions

Social Media Vitality: by Spring 20161. Twitter:

• 500 Followers2. Facebook:

• 4000 Likes• Average Likes: 50+• Average Shares: 5+

3. LinkedIn:• 3000 Followers

Table of Contents – Purpose of the Plan – Executive Summary – Situation Analysis – Marketing Overview

1-Year Strategic Marketing Plan