1 developing materials instructor: paul clothier an infopeople workshop 2004
TRANSCRIPT
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Developing MaterialsDeveloping Materials
Instructor:
Paul Clothier
An Infopeople Workshop2004
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This Workshop Is Brought to You By the Infopeople ProjectThis Workshop Is Brought to You By the Infopeople Project
Infopeople is a federally-funded grant project supported by the California State Library. It provides a wide variety of training to California libraries. Infopeople workshops are offered around the state and are open registration on a first-come, first-served basis.
For a complete list of workshops, and for other information about the Project, go to the Infopeople Web site at infopeople.org.
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OutlineOutline
Targeting your audience
Outlining, chunking and sequencing
Choosing types of training materials
Simplicity and clarity
Creating exercises
The appropriate use graphics
Adding interest to materials
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A Materials Development Process A Materials Development Process
What is the Purpose of the Materials?
Who is the Audience?
What Type of Materials are Needed?
Collate Content
Outline, Chunk and Sequence
Create Exercises
Create Job Aids
Add MeaningfulGraphics
Spice Up Materials
Flesh OutMaterials
Review
Review
Review
Review
Review
Req
uir
em
en
ts
Review
Final Review
Use Materials
Evaluate Materials
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What different purposes do training materials serve?
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The Purpose of Training Materials The Purpose of Training Materials
To support instructor-led training during and after class
For self-study hardcopy, online
As a job aid cheat-sheet, process steps
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Targeting your AudienceTargeting your Audience
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Avoid developing material that should
be a prerequisite
If necessary provide a cheat-sheet or
appendix for prerequisite reference
material
PrerequisitesPrerequisites
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What is their predominant learning
style? Auditory, Visual, Written, Kinesthetic?
How do they approach new
information Are they Dynamic-Active or Passive-
Reflective learners?
Style and PreferenceStyle and Preference
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Beginner Provide very simple, clear, unambiguous
instructions with graphics
Materials should make no assumptions
More Advanced You often won’t need to detail every single step or
keystroke - just provide basic ideas.
Materials can be less thorough as long as
appropriate detailed references are available
ExperienceExperience
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Outlining, Chunking and Sequencing
Outlining, Chunking and Sequencing
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OutliningOutlining
Flesh out your content incrementally
Review at each stage
Objective
Topics
Main points
Final content
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#1 Outlining
Written Exercise Written Exercise
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ChunkingChunking
Chunk content by concept, idea or task
One concept, idea or task per page, screen or graphic
Chunk content early in the process
Idea
……..……..……..
Idea
……..……..……..
Concept
……..……..……..
Concept
……..……..……..
concept
……..……..……..
concept
……..……..……..
Idea
……..……..……..
Idea
……..……..……..
Idea
IDEAConceptIdea
concept
Idea
IDEAConceptIdea
concept
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Example - Intro to PowerPointExample - Intro to PowerPoint
Topic: Slide Layout Main Point: Using Graphics
Chunks: - The value of a graphic - Where to find graphics - Two ways to insert a graphic - How to resize a graphic - Grouping graphic elements
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#2 Chunking
Written Exercise Written Exercise
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SequencingSequencing
Cover the simplest first
Ramp up the complexity
Let the content build on previous sections
Have someone review the sequence
Sequence at the outlining stage
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Choosing Types of Training MaterialsChoosing Types of Training Materials
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Determining the Type of MaterialDetermining the Type of Material
Usage
Workbook
Manual Handout Job Aid Self-paced
Used throughout instruction
Reference
Sole training tool
Self paced study
Used from beginning to
end
Start and stop use
Updated periodically
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#3 Purpose of Materials Checklist
Written Exercise Written Exercise
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Before Creating Content Before Creating Content
Does the content already exist? From other workshops In a book Online Pre-existing manual
Can you reuse any content?
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Using TemplatesUsing Templates
Don’t reinvent the wheel - use standard templates.
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Highlight Vital Information Highlight Vital Information
Use bullets, bold type, and large type to highlight vital information.
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Help Learners Organize InformationHelp Learners Organize Information
Use flowcharts, tables, lists, graphics, charts, schematics, and models to help learners organize information.
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Use Icons and SymbolsUse Icons and Symbols
Use icons or symbols to help learners spot key points and references quickly.
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Use Graphics to Support TextUse Graphics to Support Text
Use graphics, photos, and icons to clarify text and to break up large amounts of text.
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Ensure they are: Simple Clear Sequenced Show main
ideas/steps
Consider: Color-coding Laminating Placing online
Quick References Quick References
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Content Considerations Content Considerations
Handout-
Training Content Consideration List
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#4 Content Considerations
Written Exercise Written Exercise
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Simplicity and ClaritySimplicity and Clarity
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Be sure to separate concepts from procedures
Concepts must be understood for procedures to make sense
Concepts vs Procedures Concepts vs Procedures
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#5 Concepts vs Procedures
Written Exercise Written Exercise
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Showing Procedures Showing Procedures
Separate “what they do” from other content
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Using IconsUsing Icons
Whenever possible use screenshots of buttons and icons when referring to them.
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Don’t explain what they’ll see - show it…
Use Screenshots Use Screenshots
Choose Format > Paragraph and under the Indents and Spacing tab you will see a whole list of indentation and spacing options. On the right hand side of the dialog box you will see Special and a drop-down menu. Choose First Line from the drop-down.
ChooseFirst Line
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Don’t make font sizes too small
Use a consistent style and format
Utilize headers and footers
Use spiral bindings if possible
Don’t print too many manuals
Manual Design Manual Design
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Create a Format Convention Create a Format Convention
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Using White Space Using White Space
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Using White Space Using White Space Margins
Line Spacing
Space aroundGraphics
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Choose File > Save As
Type in myFile
Click OK
1. Word
2. Excel
3. PowerPoint
Bullets or Numbering? Bullets or Numbering?
1. Choose File > Save As
2. Type in myFile
3. Click OK
Word Excel PowerPoint
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Make content easy to find and refer to…
Number pages and sections
Number pages, graphics, and tables
Provide a table of contents or index
Referencing Information Referencing Information
Fig. 2 An Entity
Section 1
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Creating ExercisesCreating Exercises
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Allow learners to:
Become involved
Think independently
Test skills or knowledge
Build confidence
Express creativity
The Value of Exercises The Value of Exercises
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Exercises should reflect the tasks learners
will be asked to perform…
Skills training Have them practice skills - hands-on
Knowledge training Test understanding - test recall
Attitude training Role playing and discussion
Types of ExercisesTypes of Exercises
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1. Click on File > Open
2. Select abc.doc from the list of files
3. Go to the end of the document by pressing <Ctrl><End>
1. Open the Word document abc
2. Move to the end of the document by using a shortcut key
Thinking vs Following StepsThinking vs Following Steps
Where possible exercises should be designed to challenge the learner to think or recall.
A
B
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Consider creating more advanced, “bonus” exercises Emphasize thinking and problem solving Useful for a class that has a wide range of
abilities Give them a challenge “See if you can…”
On-the-spot exercises
Other ExercisesOther Exercises
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#6 Designing an Exercise
Written Exercise Written Exercise
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The Appropriate Use of GraphicsThe Appropriate Use of Graphics
“What is the use of a book,” thought Alice, “without pictures.”
Lewis Carroll
The Value of GraphicsThe Value of Graphics
Well designed graphics… Are easier to communicate processReduce the explanatory text neededHelp communicate conceptsSimplify complexityAdd interest
When to Include a GraphicWhen to Include a Graphic
When it clarifies or simplifiesWhen you are explaining a process or how things work togetherWhen content is highly conceptualWhen a diagram would provide more information than simple text.
Creating Elegant Diagrams Creating Elegant Diagrams
Keep it as simple as possibleKeep it as clear as possibleHave it be self-explanatoryUse colors for a purposeUse arrows to show order, action, directionInclude standard symbols/icons
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Good Diagram Good Diagram
Poor DiagramPoor Diagram
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#7 Designing a Diagram
Written Exercise Written Exercise
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Adding Interest to MaterialsAdding Interest to Materials
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“What is the use of a book,” thought Alice, “without pictures.”
Lewis Carroll
Quotations Quotations
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Cartoons and Humor Cartoons and Humor
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Slideware Animation
head
foot
leg
hand – three digits
torsohip
shoulder
Understanding Your Body
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Jeopardy Quiz Jeopardy Quiz
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Choice1 Choice 2 Choice 3 Choice 4
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