KESDA

PART II :CORE BUSINES SKILLS

TRAINING.(CBST)

THE VITAMIX JUICE BUSINESS MODEL.

1. Communication.2. Entrepreneurship and good business

practices.3. Human resource practice and management.4. Marketing.5. Customer care.6. Financial management.7. Business etiquette and practice.8. Basic computer literacy.9. Basic food hygiene.

Fundamental Training Scopes

The VITAMIX juicing business training provides entrepreneurial training to Kenyan youth who are out of school and have obtained a minimum grade of C- and above.

In addition they are currently not working and would like to acquire business skills through our private partnerships.

The Core Business skills training (CBST) address key entrepreneurial and business acumen skills and comprises of 9 modules.

BRIEF INTRODUCTION.

The main objective of this module is to enable candidates to effectively communicate well at all levels, acknowledging the importance and role business communication plays in daily business transacting.

It is structured in a way that key business skills and language competences are addressed.

1: COMMUNICATION.

Good business practices are key to entrepreneurship success.

This module is designed to develop the basis of key concepts appreciated in business enterprising.

It demonstrates and puts emphasis of business documentation systems such as purchasing and supplies, delivery, storage and procurement procedures.

It examines business statutory requirements as well as business ethics.

It looks at the wider scope of networking and responsibilities .

2:ENTERPRENUERSHIP AND GOOD BUSINESS PRACTICES.

This unit assists the trainee to identify individualistic attribution for self management and reflection.

It equips the trainee with management skills to manage and work with others as a team or in a work group.

Helps trainee manage staff resourcefully and effectively.

3:HUMAN RESOURCE PRACTICE AND MANAGEMENT.

This module covers marketing dynamics and concepts.

It provides necessary skills to adapt and undertake in marketing strategies.

It outlines the importance of marketing and market niche identification.

It provides the trainee with skills to successfully undertake market research.

4: MARKETING.

Provide participants with essential skills to meet customers needs.

Learn skills to build a mutual relationship with their customers and appreciate their uniqueness.

To offer and maintain service delivery of acceptable standards.

Learn to manage customer over the time. Learn how to retain and keep new customers. Learn to offer continuous improved service. Handle customer complaints effectively.

5:CUSTOMER CARE.

This module covers an overall financial management system such as:- record keeping. basic accounts. sources of funds. cost management. Budgeting. financial planning. personal finances. financial statutory obligations and reporting.

6:FINANCIAL MANAGEMENT.

In a broad spectrum this module covers work ethics and etiquette. Thus professionalism, personal grooming, appearance and dressing code plus time management and basic food hygiene.

Module7: Business etiquette and food hygiene.

This module is designed to provide trainees with basic computer skills essential in doing business.

It covers software application and their use in everyday lives as well as in business.

8.Basic computer literacy.

The training is designed to run in two parts Part 1: Theory - this includes lectures,

case studies and guest speakers etc. Part 2. Practical- this is real work

experience face to face with the customers and includes participants evaluation and assessment.

TRAINING METHODOLOGY.

KESDAEconomically empowering

the youth.

THANK YOU!