relatore: chiar.mo prof. marco dotti correlatore: chiar.ma prof. ssa federica da milano
TRANSCRIPT
UNIVERSITÀ DEGLI STUDI DI PAVIA
DIPARTIMENTI DI GIURISPRUDENZA, INGEGNERIA INDUSTRIALE E DELL’INFORMAZIONE, SCIENZE ECONOMICHE E AZIENDALI,
SCIENZE POLITICHE E SOCIALI, STUDI UMANISTICI
Corso di laurea Magistrale Interdipartimentale in Comunicazione Professionale Multimediale
Non verbal communication role inside the mechanism of job interviews
Sell yourself
Relatore: Chiar.mo Prof. Marco Dotti
Correlatore: Chiar.ma Prof. ssa Federica Da Milano
Chiara SollamiTesi di Laurea di
ANNO ACCADEMICO 2013/2014
Non verbal
communication:
The communication doesn't occur just through linguistic
acts, but even through gestures and actions both
innate and culturally
assimilated.
Communicating interpersonal
attitudes
Completing verbal
communication
Replacing verbal
language
Non verbal communication :
3 Different aspects
communication fulfilled to keep social relations through several moods
we complete gesture and movements to verbal communication to strengthen the
message we need to spreadnoisy situations in which we can’t be heard
Componenents of non verbal communication
posture
look
gestures
Facial gesture
The body language isn't an optional element of communication.
The body conveys the person's identity even more than words do, since it gets across information which the subject is inclined to hide under his voice.
Componenents of non verbal communication
Gaze
Posture
Gesture
Your gaze is one of the element which makes the conversation unique. looking in each others eyes lets perceive hidden meanings in the conversation and all the real moods of a person .
As regards the posture, it is about an element partly involuntary as very
often subjects acquire positions at an unaware level which reflect their
status and their personalities.
Gestures are typical of human beings. they allow to develop the ability to evolve as a rational and intelligent individual.
Componenents of non verbal
communication
Facial gestures
Facial expressions form a system made up of micro-
expressions and movements realized to convey meanings
and information which concern an individual's mood and his emotions.
Outward appearance
Static and dynamic elementsSTATIC ELEMENTS: are those which
don’t change during the interaction.
DYNAMIC ELEMENTS: include all those verifiable aspects of a human being, such as clothing, make-up and accessories.
Phases in job interviews
Planning Evaluation
Management
Finally the management phase may include individual or group similations
analysis of selection criterion, candidacies collection and evaluation methods such as formsEvaluation phase occurs through the use of several elements like psychological tests,
which permit to evaluate the individual himself and his relation to others
InterviewsC
onte
nts
First Part
Massimo Pisani
Second Part
Monica Puggiott
o
Problem Solving
Leadership
Collaboration
Open MindListening
Self control
Decision- Making capacity
Selector’s communication
Social contact
Incentive
Control
Informative
Instrument
Alleviating anxiety
Clothing during job interviewsAn extremely neat appearance predisposes the selector to positively evaluate the candidate.
Look during job interviewsThe eyes assume a main role
because they emotions to spread. There are different
types of looking:
Each look conveys to the interlocutor a specific type of message
Posture of job
interviews
Posture highlights our emotions: someone who is
self confident moves towards the right or left side
Gesture of job interviews
One of the main gesture during job interviews is your handshake. In fact hands reveal a lot about the
candidate and his mood.
• Putting hands in the pocket• Stess unloading with an object
• Rubbing your hands• Touching your hair
Smiling during job interview
Smiling may be used as an instrument to attract
the attention of the selector and to influence his judgment, it may also have several causes as
scorn, derision, gratitude and craftiness
Nowadays big data allow the selector to collect, through the net, a huge quantity of information about us, about our personality and tastes.
BIG DATA through social networks, create a profile about us based on our likes and sharing.
Where will all this take us? Will our real communication essence still be considered?
