zoological association of america accreditation inspection...

Zoological Association of America Accreditation Inspection Form

New Renewal

Facility Name

Address

City

State Zip

Owner/Manager

Type of facility (check all that apply)

zoo aquariumprivate breeder (no public) non-breeding, educationalrescue sanctuaryoff-site education programs on-site education programsgeneral public admitted drive-through parkguided tours only wildlife conservation ranchstudio work (print, tv, movie) animal rides3rd party contractors (shows, rides, etc.) animal theme parkanimal contact areas ambassador animalsphoto/encounter animals

List inspectors

Start Time/Date

End Time/Date

List additional people accompanying inspector.

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Inspector completing form

Recommendation of Inspectors

Approve Deny Table

Remarks

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Staff interviewed (name, title, department <management, animal care staff, veterinary staff, education staff, guest services/concessions staff, maintenance/LSS staff, etc)

Exit interview participants (name & title)

I. LIVING COLLECTION

a). Number of specimens:

Mammals Birds Reptiles

Invertebrates Fish

Total Specimens

Number of species:

Mammals Birds Reptiles

Intvertebrates Fish

Total Species

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b). Is the collection (type of species and number of animals) appropriate for the needs of the animals, caging, staffing level, staff knowledge, acreage, etc?

Yes No

c). How many care for the collection?

Is this adequate? Yes No

Total number of employees:

Full time Part time Volunteer

d). Is there an Institution Collection Plan (ICP)? (provide a copy)

Yes No

Need to correct Satisfactory Excellent

If there is not an ICP, how does the institution plan for animal acquisition/disposition?

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e). List which ZAA AMP the institution is a participant

Is the institution interested in participating in AMP programs?

Yes No

List which non-ZAA managed breeding programs the institution participates (ex. SSP, EEP)

f). Knowledge of personnel that are involved with maintaining the collection. (see resumes/cv)


g). Organizational Structure (provide flow chart)


h). Responsible veterinarian

Name

Phone number

staff vet contract vet on-call

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i). Is there a provision for the collection beyond the owner's life?

yes no


Living Collection section: Additional comments

II. LICENSING AND PERMITS

a). Are all appropriate permits and inspections on file and current? (Provide copy. Federal, state, local, other)

Yes No

List permits and inspections reviewed.

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Licensing and Permits section: Additional comments

III. RECORDED COLLECTION DATA

a). What system of record keeping is in place?

Paper Electronic


Describe record keeping system.

b). Are there regular backups and/or second copies

Yes No


c). Are collection health files maintained and up to date?

Yes no


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d). Is acquisition and disposition information kept on file?

Yes No


e). Are reproduction records maintained for dam, sire and offspring?

Yes No


f). How are collection specimens identified?

Tags Bands TranspondersNotchings Photo ID Individual MarkingsOther


g). What information is included in each individual specimen's record?

Acquisition Disposition Medical Permits Picture ID

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Recorded Collection Data: Additional comments

IV. SECURITY AND RISK MANAGEMENT PLANS

a). Are there safety procedures for the visitors? (Example: emergency evacuation, first aid stations, sanitation devices or wash sink in animal contact areas, etc.)

Yes No


b). Are there safety plans for the collection, including animal escape

Yes No


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c). Is the First Responders Animal Capture Team and Shooting Team documents up to date and current?

Yes No

Who is on the Shooting Team?

Is there a training log for the First Responders and the Shooting Team?

Yes No

Needs to correct Satisfactory Excellent

Comments about the First Responders and Shooting Team.

d). Is there a safety plan for disasters, both natural and man-made? Does it include all applicable natural disasters for the region (example: fire, hurricane, tornado, inclement weather, etc)?

Yes No

Are there safety drills and training?

Yes No


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e). Is there a venom policy and procedure? (provide copy) (additional questions in section IX)

Yes No N/A

f). Does the institution maintain overnight security?

Yes No

What hours is security in place?

Security: Need to correct Satisfactory Excellent

Describe the security of the institution?

g). If the institution holds class I or dangerous animals, are there appropriate safety guidelines and procedures in place? (provide copy)

Yes No


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h). Have there been any animal escapes since the last ZAA inspection or within the past 5 years? (provide documentation)

Yes No

i). Has there been any guest injury since the last ZAA inspection or within the past 5 years? (provide documentation)

Yes No

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j). Does the institution verify its commercial animal suppliers and collectors? (supply a copy of verified vendor)

Yes No

Security and Risk Management Plans: Additional Comments

V. CONTINUING EDUCATION

a). Describe membership in other organizations, subscriptions to industry publications, and attendance at conferences, seminars, and symposiums.

Does the institution provide funding or payable time for employee attendance?

Yes No

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Is there an employee-based training in an industry appropriate e-service site (Example: San Diego Zoo Global)

Yes No

b). Describe the institutional involvement in environmental, educational, and conservation programs. Attach copies of the programs listing zoo involvement or participation in conservation programs

Continuing Education: Additional comments

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VI. ANIMAL CARE AND WELFARE

Veterinary Care

a). Does the veterinary care provided for the collection appear sufficient?

Yes No


b). What is the veterinary schedule? What is the frequency of visitation?

c). When the vet is not on premises, is the response time for an emergency adequate?

Yes No


In the absence of the vet, is there a certified technician on staff that has contact with a vet?

Yes No

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d). Is there an animal medical treatment facility on site?

Yes No

Does it support the level of care needed and/or intended?

Yes No

How is it maintained?


e). Are there appropriate quarantine facilities and procedures for newly arrived and sick or injured animals?

Yes No


f). If animal care and treatment is required off site, how long is the travel time? How are animals transported?


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g). Is the preventive medicine program adequate for the collection?

Yes No


h). Is there a documented Program of Veterinary Care? (provide copy)

Yes No


i). Is there a documented Program of Psychological Wellbeing? (provide copy)

Yes NoN/A - no singly housed primates


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j). Is there an active animal enrichment program? (provide sample records and evaluations)

Yes No


Veterinary care: Additional comments

Nutrition

a). How are the nutritional needs of the collection determined?

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b). Are the nutritional requirements for the collection adequate?

Yes No


c). Are there updated diet sheets and records? (Provide copies)

Yes No


d). Is the food preparation facility adequate?

Yes No


Describe facility and amenities.

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e). Is the food storage facility and practice adequate?

Yes No N/A

Facility and practice

Frozen food

Dry/packaged food

Fresh produce/vegetable

Hay and forages


f). Is there an active pest control program?

Yes No


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Nutrition: Additional comments

Animal Care and Welfare: Additional comments

VII. PHYSICAL FACILITIES

a). Describe the physical facilities, islands, aviaries, pastures, enclosures, buildings, aquariums, tanks, winter housing, etc.

Need to correct Satisfactory Excellent of 74

b). What is the overall condition and appearance of the facilities? If open to the public, include the aesthetics of the facility. Is it attractively laid out and designed for people and animals?


c). Describe visitor pathways. (paved, gravel, mulch) Is there adequate drainage and dust control? Is there groomed or natural state planting?


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d). Describe the public safety barriers. (heights, spacing, distance from animal enclosure) Include any specific areas where the safety barriers are not adequate distance or height. Describe any additional controls that are utilized (Example: staff present for monitoring)


e). Way finding and directional signs


f). Educational signage. Animal identification. Conservation messaging.


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g). Restrooms (location and condition). Are the number of restrooms adequate for the facility?


h). Restaurants and cafeterias (location, condition, service)


i). Guest services, trams, trains, gift shops


j). Ownership of property

Own Lease

If lease, when does the lease expire?

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k). Describe the perimeter fence - include height and materials. Is it impacted by other developments or placement of plants or storage? Is it completely surrounding the animal facilities? Is it accessible throughout? Are there culvert drains and water ways that impede the perimeter fence and, if so, are they grated and secured from predators and trespassers? The perimeter fence cannot also act as an animal exhibit barrier and must be located at least three feet from the enclosure.

Physical facilities: Additional comments

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VIII. CLASS I ANIMALS N/A - no class I animals

a). Class I - Primates

Chimpanzee GorillaOrangutan GibbonSiamang Baboon (genus Papio)Gelada baboon (genus Theropitchecus) Drill/mandrill (genus Mandrillus)N/A - no class I primates

Enclosure Description

Need to correct Satisfactory Excellent N/A

Covered

Uncovered

14 foot high

16 foot high

Hot wire

45 degree overhang

Dry moat

Wet moat

Chain link fence

Metal pipe

Cable

Concrete/rock wall

Glass laminate

Indoor

Outdoor

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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Habitat

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Night House


Adequate space

Sleeping platforms

Environmental parameters

Drinking water

Night House

Safety


Doors

Slider/guillotine doors

Inspect door ports

Double doors

Shift doors lock/pin in closed position

Sounders, pepper spray, video ctv, alarms

Keeper safe area

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Safety

Class I Primates: Additional comments

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b). Class I - Felidae

Snow leopard LeopardJaguar TigerLion Cougar (Puma concolor)N/A - no class I felids



Covered

Uncovered

14 foot high

16 foot high

Hot wire

45 degree overhang

Dry moat

Wet moat

Chain link fence

Metal pipe

Cable

Concrete/rock wall

Glass laminate


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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Habitat

Night House


Adequate space

Sleeping platforms


Drinking water

Night House

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Safety


Doors


Inspect door ports

Double doors



Keeper safe area

Safety

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Class I Felidae: Additional comments

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c). Class I - Ursidae

Brown bear Polar bear Asian black bearAmerican black bear Sun bear Sloth bearSpectacled bear N/A - no class I Ursidae



Covered

Uncovered

14 foot high

16 foot high

Hot wire

45 degree overhang

Dry moat

Wet moat

Chain link fence

Metal pipe

Cable

Concrete/rock wall

Glass laminate


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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Habitat

Night House


Adequate space

Sleeping platforms


Drinking water

Night House

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Safety


Doors


Inspect door ports

Double doors



Keeper safe area

Safety

Class I Ursidae: Additional comments

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d). Class I - Large Mammals

Black rhino White rhinoIndian rhino African elephantAsian elephant River hippopotamusPygmy hippopotamus Cape buffaloN/A - no class I large mammals



Hot wire

Dry moat

Wet moat

Chain link fence

Metal pipe

Cable

Concrete/rock wall

Glass laminate


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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Habitat

Night House


Adequate space


Drinking water

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Night House

Safety


Hydraulic doors

Manual doors

Inspect door ports

Double doors


Transfer chute


Keeper safe area

Safety

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Class I Large Mammals: Additional comments

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e). Class I - Reptiles

Crocodiles (except dwarf and Congo) GavialBlack caiman Komodo dragonN/A - no class I reptiles



Covered

Uncovered

Hot wire

45 degree overhang

Chain link fence

Metal pipe

Concrete/rock wall

Glass laminate


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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Habitat

Night House


Adequate space

Sleeping platforms


Drinking water

Night House

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Safety


Doors


Inspect door ports

Double doors



Safety

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Class I Reptiles - Additional comments

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f). Class I - Marine Mammals

Cetacea OrcaPinniped WalrusNorthern elephant seal Leopard sealEared seal N/A - no class I marine mammals



Covered

Uncovered

Hot wire

Chain link fence

Metal pipe

Concrete/rock wall

Glass laminate


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Habitat


Adequate space

Substrate

Pools

Shade

Shelter

Furniture

Drinking water

Filtration

Disinfection

Habitat

Night House


Adequate space

Sleeping platforms


Drinking water

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Night House

Safety


Doors


Inspect door ports

Double doors



Safety

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Marine Mammals Only:

If the marine mammal facility adequate for the species, size, and number of animals held?

Yes No

Does the institution have an institution collection plan for its marine mammals?

Yes No

Does the institution promote marine mammal shows?

Yes No

Are the shows scripted according to written plans? (provide copy)

Yes No

Is there staff contact during the shows? (provide copy of contact policy)

Yes No

Is there public contact during shows? (provide copy of contact policy)

Yes No

Does the institution transport marine mammals? (provide copy of transport policy)

Yes No


Class I Marine mammals - additional comments

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g). Safety - All Class I Animals


Keeper safe room

CT/TV cameras

Door port holes

Alarms

Air horns

Pepper spray

Fire extinguisher

Giraffe chute

Elephant chute

Ropes/lasso

Catch poles

Dart guns

Lethal weapons

Snake hook, tongs, acrylic tubes, pole bags

Goggles

Shield

Transfer can

Safety

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Describe dart guns and dart (make and model)

Describe lethal weapons (make, model, caliber)

Class I Safety - additional comments

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Class I animals - additional comments

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IX. VENOMOUS ANIMALS

Atractaspididae (burrowing asp)Colubridae (boomslang)Elapidae (death adder, mamba, cobra)Viperidae (viper, puff adder, rattlesnake)Helodermatidae (hila monster, beaded lizard)scorpion fish, stone fishstingrayoctopusjellyfishN/A - no venomous animals

Venom policy and procedure


Is there a prevention plan and review in place?

yes no

Describe prevention plan, review, and how personnel are trained for venomous handling.

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Describe containment


Is there appropriate antivenin for species held?


Describe the arrangement with a local hospital for envenomation treatment.


What safety systems and alarm systems are in place for envenomation alert?


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Is antivenin stored on site?

Yes No

Antivenin storage

Antivenin expiration date

Antivenin oldest batch date


Venomous animals: Additional comments

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X. CONTACT ANIMALS N/A

Encounter yard Animal ambassador Aviary feedingTouch pool Unrestricted contact PhotosOther

a). List species that are in the contact collection

b). Describe the contact area, including containment, staffing and safety


c). Type of public contact with Class I animals

Unrestricted contact Restricted contact None

List Class I contact animals, include species and number of animals. (attach list with animal ID's)

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Describe Class I contact program (provide copy)

d). Is there appropriate sanitation available for the public? (example: hand washing/sanitizing stations, antibacterial products, etc)

Yes No


e). If primates are used, are they

handraised parent raised

If handraised, does it comply with ZAA's policy on handraising primates?

Yes No

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Describe how the handraised primates comply with ZAA's policy.

Primate contact

Restricted Unrestricted

List species of primates used in public contact situations

f). Are young big cats used for photos or encounters?

Yes No

If yes, does it comply with ZAA's policy on use of big cats?

Yes No

Describe how the big cats' use for photos or encounters complies with ZAA's policy.

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Contact Animals - Additional comments

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XI. EDUCATIONAL PROGRAMS N/A

a). Are program held

on-site off-site

b). How many presentations are averaged per year?

c). Who are the audiences?

d). Who performs the presentations?

Owner Keeper Education staff Paid staffInterns Volunteers Docents Teen volunteersOther

e). How are the presenters trained?

f). Off-site presentations: Describe how off-site vehicles are designed, are they safe and provide comfort for the animals, how is food and water transported/stored for the animals?

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g). Off-site presentations: What guidelines are in place for distance to program, weather restrictions, time away from facility, temporary housing? (provide copy)

h). Is the public allowed contact with the animals?

Yes No

Policies and procedures for contact with the animals (provide copy)


i). Where are on-site presentations performed?

Classroom Arena Outdoor stageOther

j). What other educational materials are used in programs?

k). What species are used in educational programs?

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l). Are birds used free flight?

Yes No

List species used free-flight. Describe controls or tracking in place for recovery.

Educational programs: Additional comments

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XII. WILDLIFE CONSERVATION RANCH N/A

a). Is the land/habitat management program adequate for the specific ecosystem in which the ranch is situated?

Yes No


b). Is the population management plan adequate for the number and type of species held?

Yes No


c). Is there supplemental feeding for range animals?

Yes No

If yes, what is offered and how is it delivered to affected areas?


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d). Is hunting allowed?

Yes No

e). Describe the mechanisms in place to ensure the safety and security of free range animals against poaching/trespassing and predators.


Wildlife Conservation Ranch: Additional comments

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XIII. AQUATIC AND MARINE WILDLIFE N/A

a). Does the facility meet the requirements for USFWS, NOAA, USDA, and the AMMPA Accreditation Standards & Guidelines?

Yes No

b). Does the institution have an institution collection plan for the marine animals?

Yes No

c). Is there an "In Water" with animals policy for staff (provide a copy)

Yes No


d). Does the institution have a regular program for monitoring water quality? (provide WQ reports for the last 3 months)

Yes No


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e). Does the institution engage in scuba diving?

Yes No

Is there an emergency diver extraction point for each tank?

Yes No

Does the institution have a dive plan or manual? (provide a copy)

Yes No

Does the institution have a Dive Safety Officer?

Yes No


f). Does the institution have adequate life support systems for the volume and nature of water?

Yes No

g). Does the institution use UV sterilizers or ozone disinfection?

Yes No of 74

If yes, is ozone used in an enclosed area?

Yes No

Are ozone alarms installed?

Yes No

Is calcium thiosulphate readily available for emergency degassing of ozone overdose?

Yes No


h). Are water/tank/pool separation hydraulic?

Yes No

If manual, are the separators of reasonable weight and size for safe installation by a maximum of two staff members?

Yes No


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Aquatic and marine wildlife: Additional comments

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XIV. CONTRACTS AND RIDES

a). Does the institution have in-house animal rides?

Yes No

b). Does the institution have third party animal contracts?

Yes No

Shows Rides Temporary exhibitingPermanent exhibitingOther

Is there liability insurance?

Yes No

Does the animal housing meet ZAA standards?

Yes No

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What is the time frame for the contract?

Describe the quarantine and avoiding of cross contamination between the contract animals and the collection animals.


Contracts and Rides: Additional comments

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XV. OFF-HOUR PROGRAMS

a). Does the institution have off-hour programs

Night programs Sleepovers ConcertsOther

b). Is there access to animal areas?

Yes No

c). Describe the exposure to the animals during the off-hour programs. Include hours of exposure, how often, length of time.


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d). How does the institution meet the photo period requirements of the animals?


e). Describe the light and sound impacts on the animals.


XVI. MECHANICAL

a). Is there a regular program for building, mechanical exhibit, and ground maintenance? (provide a copy of work order or maintenance log)

Yes No


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b). Is there appropriate critical life support systems including heating, cooling, aeration, filtration, and warning mechanisms?

Yes No


c). Is there adequate and reliable emergency power backup systems?

Yes No


Mechanical: Additional comments

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XVI. PHOTOS

Attach a representative photo for the following. Include additional photos that will assist with the review of the institution.

Public safety barrierPublic safety barrier for Class I animalsPublic safety barrier for ambassador animal presentationsDiet preparation areaFood storage (refrigerated, frozen, hay, grain)Perimeter fence (documenting height, condition and materials)Entrance to facilitygraphicsNewest exhibitOldest exhibitAnimal enrichmentCapture and animal handling equipment (include tranquilizing equipment and lethal weapons)Off-site animal transport vehicleOff-site animal programWinter animal quartersLock out area for Class I animalsLocking/pin system for Class I animal shift doors

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XVI. SUPPLEMENTAL DOCUMENTS

Attached supplemental documentation

Animal inventoryMap of institutionResume of senior personnelWritten protocol for contact with animals. Include Class I animal contact protocols. Include staff and guest contact, contact during shows and educational programs.USDA inspection reports for last 5 years (or since last ZAA accreditation)Risk management plan (includes protocol for animal escapes/emergencies, chemical immobilization, lethal weapons, and contingency plans for regional specific hazards)MasterplanCapital improvements for past 5 yearsLicenses and permitsFormal curriculumVenomous animal protocols, venom policy and procedureSpecies the institution plans to acquire in next 5 yearsInstitutional Collection Plan or other long term planning documentDisposition policyStaff organizational chartProgram of Veterinary CareProgram of Psychological WellbeingAnimal escapes in past 5 yearsGuest injuries in past 5 yearsVerified vendor document for commercial animal suppliers and collectorsAnimal enrichment program sample records and evaluationsDiets sheets and recordsMarine mammal show scriptsMarine mammal transportation policyList of Class I animals with public contact, include animal ID'sGuidelines for off-site educational presentations"In Water" with animals policy for staffWater quality reports for last 3 monthsDive plan/manual

form revised 15 August 2018

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