zipdial solutions

ZipDial Mobile Solutions Pvt. Ltd. No. 63, 3rd Floor, RMZ GATEWAY, 100 Feet Road, KORAMANGALA 4TH BLOCK, Near Sony World Signal, Bangalore – 560034, India

ZipDial Offerings

1. ZipDial Toll-free Number (Missed Call): ZipDial offers Toll-free, Virtual Mobile and Direct Inward Dialing numbers that lets your leads responds to your Ads just by giving a missed call. ZipDial is not just campaign based; it's an ongoing way to engage with your leads. Promote Zipdial number on your website, business cards; email Marketing, SMS marketing, Banners, Online Ads, etc. Media tracking to measure effectiveness: You can promote a different Zipdial number on different medium to track response rate from different mediums. Benefits to you:

• Include Zipdial number in all your existing promotions • Toll-free number with no installation required • Hassle free call traffic and routing management • High availability & capacity toll free numbers • Easy management of incoming requests: Call-back leads at your convenience • Mini CRM to track leads and manage conversion process • Real-time data in your own CRM system via API integration • OTP grade high priority SMS delivery • 16X7 support

Features:

• SMS Response • Desire Sender ID • Email and/or SMS Alerts • Daily Report • Geo-targeting • Dashboard • Requests per number, i.e. Maximum Requests Duration would be @ Day/Month/Campaign • Mini CRM to track leads and manage conversion process • Integration support with Client side CRM systems (Custom CRM, ZOHO, Zendesk, Freshdesk

etc.)

2. ZipDial to Download App:

• In any advertising done by the client, use a Zipdial call-to-action for anyone interested in learning more / using services.

• Ad carries Zipdial Number, each media channel should carry a separate Zipdial number for media tracking and to test media attribution success.

• The user dials missed call. • Instant SMS responses carry links to the download the client’s App and other info. • The user clicks through and initiates download. • Most important is that Zipdial will redirect the user to the App Download page based upon

the user mobile operating system. • Additional consideration - Any users who have downloaded the App can be prompted to

refer friends to download the App / Gratify user with a unique coupon or recharge.


3. ZipDial for Sharing and User Acquisition – Referrals: Let your supporters spread the cause among their friends and family. Supporters get their own temporary ZipDial to share with peers via SMS and capture referrals. Give rewards for supporters with the most number of referrals to drive activity. Using this service, you can enable your supporters to share information about your business in a track able and simple way. How does it Work?

• You promote the referral opportunity in your campaigns • Supporters ZipDial to receive their own temporary ZipDial number • Supporters receive a temporary ZipDial number via SMS • Your business gives rewards for supporters who successfully refer other customers

4. ZipDial for Coupon Delivery: On missed call, ZipDial will send an SMS response to the user along with unique coupon, i.e. 1 user/number will get 1 unique coupon.

5. ZipDial Toll-free Number – Connected Call/Call Patch/ Click2Call / IVR (DTMF OPTION):

Call Patch Based on Time of Day: To avoid unanswered calls in your off-hours, ZipDial can configure your number(s) so that the call is patched during working hours and off-hours SMS is sent during off hours. Never miss another lead due to unanswered calls!

6. ZipDial to Verify Online Users via Missed Call: ZipDial to Verify is an innovative way to verify the mobile number by dialing the numbers. Each call to action would disconnect after 1 ring – end users are not charged for the call. There is no dependency on SMS delivery of authorization code, or on any delay in delivery of SMSes. The system works for Indian as well as International numbers. Also, the system is meant to verify mobile numbers as well as landline numbers.

7. Facebook Click2Call solution:

• The Facebook Click to Missed Call product allows advertisers to make

the Facebook Sponsored stories advert more dynamic by adding a call to action. • It can be easily integrated into your existing campaign on Facebook and it can cater

to Facebook advertising on the mobile for Android and Feature phones. • User can spot an ad, a contest, a chance to vote or take a pledge, app download and dial

the call the action directly from the ad itself. • This immediately captures leads and can drive consumer engagement through the existing

advertising online onto the mobile hence bridging the gap between offline and online. • On top of this - we can build the user experience based on the objective of the advertiser

using different mobile solution tools.

The pilots have gone well, and we are ready to scale this across various brands. You can use the same product for Lead Generation / App Download / Seller Service / Call Patch / Friends Referral / Contest / Coupon Delivery / Daily Deals, etc.


8. ZipDial Opt-in Channel:

• ZipDial will offer a missed call number to the client. • To target the existing users, Zipdial will push SMS to the database of the users (NDND users

after DND scrub) and in the SMS Zipdial will include missed call number. • The user missed call on the number to opt-in. • SMS is sent to the user letting him know that he's opted-in and to opt out he needs to

Zipdial 'X'. • ZipDial shares the opt-in and opt-out the user list with the client CRM. • Customer Portal - Through the portal, the client can track the metrics - Number of SMSs

pushed, Number of Missed calls, i.e. % of opt-in and opt-out. • ZipDial exposes an SMS pipe to the client through which the client can send the dynamic

SMS to the users. • Customer Portal - The client can see the metrics of the users who responded to the

reminder SMS (Include missed call number in the SMS text). • Customer Portal - Through the portal, the client can create communities and push static

SMSs like offers, updates to its users who have opted-in.

Contact Information: Amit Malhotra Senior Lead: E-commerce Solutions Email: [email protected] Mobile: 07760967758

zipdial solutions

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