zen and the art of customer relationships
TRANSCRIPT
MIKKEL SVANE Chief Executive OfficerFounder
Follow me on @mikkelsvane
BRINGING ORGANIZATIONS AND THEIR CUSTOMERS CLOSER TOGETHER
The perfect intersection between
Convenience, Subscription & Promoter Economy
7 ways to build lasting relationships
Don’t overestimate your importance in the customer’s life
YOU 1
Consider the entirecustomer experience
2
Recognize the rightrelationships and adapt
3
Be something actualhumans can relate to
4
Be transparent
5
Empower your peopleto do what’s best
6
Put a face to your customers
7YOUR CUSTOMER
Thank you@mikkelsvane