your guide to the jll parent...

Your Guide to the JLL Parent Experience

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JLL Supports Your Growing FamilyCongratulations on the new addition to your family! JLL is committed to supporting the well-being of employees and their families, including when adding a new child to your family. We’ve designed the JLL Parent Experience so you can get the most from your JLL benefits, access a wide range of resources and enjoy this special time with your family. These programs and policies are designed to help you make smart health care decisions regarding the mother’s and baby’s care. This includes Parental Leave Pay, which provides an additional two weeks of leave paid at 100% of your salary when you or your spouse/partner complete a maternity support or emotional support program.

This Guide to the JLL Parent Experience describes the benefits and resources available to you whether you’re considering taking maternity, paternity/partner, adoption or surrogacy time, or experiencing infertility issues.

QuestionsThe HR Service Center (HRSC) is your primary resource for information regarding the JLL Parent Experience. Call or email the HRSC with any questions about your benefits, policies and programs.

– Call: 866‐580‐7421 option 2

– Email: [email protected]

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mailto:HR.ServiceCenter%40am.jll.com?subject=Question

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ContentsJLL Parent Experience Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Your JLL Maternity Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Your JLL Paternity/Partner Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your JLL Adoption and Surrogacy Experience. . . . . . . . . . . . . . . . . . . . . 12

NOTE: Each individual employee will have unique circumstances regarding current job responsibilities; maternity, paternity/partner, adoption and surrogacy leave; and return to work. You are not eligible for the JLL Parent Experience if you are an Independent Contractor or an employee covered under a collective bargaining agreement with benefits received through a union. The benefit plans, programs and policies referred to in this guide are described in detail in official plan documents/policies. If there is a conflict between the information provided in this guide and the plan documents/policies, the official plan documents/policies will govern.

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1Resources

JLL Parent Experience ResourcesJLL is committed to your well-being and supports you through your Parent Experience, from considering to grow your family to bringing your new child home. There’s a lot to know and do when you add a new child to the family. We understand that having resources and support is important for the health and prosperity of your family. These are many of the services JLL offers you and your family. Print this section and keep it handy.For more information about whom to contact and when, see the appropriate checklist in this guide or call the HRSC.

Maternity, Paternity/Partner, Adoption and Surrogacy Support

Resource Why You May Want to Use This Resource Contact Info & Eligibility

General Resources: Your go-to resources

JLL HR Service Center

Your main source of information related to the JLL Parent Experience 866-580-7421 option 2Email: [email protected] all employees and spouses/partners

JLL Benefits Solutions Group

• Add your new child to your benefits • Enroll or change your FSA and HSA contributions• Change your beneficiary

866-580-7421 option 1For all employees and spouses/partners

Physical Health Resources: Care for infertility as well as mother’s and baby’s health and well-being

JLL Personal Advocate • Support for medical, dental and FSA claims• Advocate will research your claims issue and work with your health plan to resolve it

866-580-7421 option 1 For all employees and spouses/partners

UnitedHealthcare myBlueprint4Health — Health and wellness concierge, programs and rewards www.myuhc.com • 800-996-2057

Ask for myBlueprint4Health

For all employees and spouses/partners enrolled in a UnitedHealthcare medical plan

Maternity Support Program• 24/7 personalized support before, during and after pregnancy• Access to a dedicated nurse who will keep in touch with you throughout your pregnancy and after

you give birth• Assistance in choosing a doctor, nurse midwife or pediatrician• Support for your special health care needs if your pregnancy is considered high-risk • Customized maternity education materials

Infertility and Reproductive Resource Services• Access to premier infertility treatment clinics• Education, counseling and infertility management with a reproductive endocrinologist• Pre-certify to receive in-network coverage for reproductive services

Neonatal Care — Information and counseling for you if your baby needs extra care

Tobacco Cessation Coaching — Health coaches to help you quit tobacco with a personalized plan

UnitedHealth Allies® — Discounts on things like massage therapy, natural medicine and other health retailers www.unitedhealthallies.com

Kaiser Permanente • Online Resources — Health guides, videos and podcasts on maternity and taking care of your baby• Classes and Support Groups — Free support for things like childbirth, healthy baby class and new

mother’s support• Wellness Coaching and Online Healthy Lifestyle Programs — Coaches help you make a lifestyle change,

like losing weight or quitting tobacco• 24/7 Nurse Line• Kaiser Permanente Incentive Program

www.kp.org • 866-300-9867For medical and Rx: Call the number on your ID cardFor all employees and spouses/partners enrolled in a Kaiser Permanente medical plan

mailto:HR.ServiceCenter%40am.jll.com?subject=JLL%20HR%20Service%20Center

http://www.myuhc.com

http://www.unitedhealthallies.com

http://www.kp.org

2Resources

Resource Why You May Want to Use This Resource Contact Info & EligibilityParenting and Emotional Health Resources: Care for your child and have peace of mind

Liberty Mutual • Request a leave• FMLA: So you can care for and bond with your new family member• STD: When you are away from work for pregnancy or birth• Download medical certifications

www.mylibertyconnection.com888-526-5768 (Company code: JLL101)For all employees

Guidance Resources Employee Assistance Program (EAP) counseling and referral services, including valuable online videos and articles:• Diet and pregnancy• Child-proofing your home• Finding child care• Returning to work after leave

www.guidanceresources.com 800-272-7255 (Password: JLL101)For all employees and spouses/partners

Bright Horizons Back-Up Care Advantage

Back-up child care when your regular caregiver is unavailable:• 10 days per dependent, per calendar year• $4 per hour in-home care (4-hour minimum)• $15 per child, per visit for center-based care; $25 per-family maximum

www.brighthorizons.com/advantage877-242-2737 (User Name: JLL/Password: Backup1)For all employees and spouses/partners

Financial Security Resources: Care for your family’s growing financial needs

MetLaw Professional advice and assistance from a qualified attorney for things like:• Wills and estate planning• Purchasing a home

www.legalplans.com • 800-821-6400For all enrolled employees and spouses/partners

JLL Benefit Solution Group

Standard Life Plan — Financial safety for your family through benefits paid to your beneficiary in the event of your death

866-580-7421 option 1For all employees

MetLife GVUL Enhanced Life Plan GVUL — Financial safety for your family through benefits paid to your beneficiary in the event of your death (National, Regional, International Directors)

800-756-0124For National, Regional, International Directors

MetLife Supplemental Life Insurance — Coverage for your new child of $5,000 - $25,000. You pay 100% of coverage; premium is the same regardless of the number of children covered. For coverage more than $10,000, you must complete evidence of insurability (statement of health)

metlife.com/mybenefits 800-438-6388For all enrolled employees and spouses/partnersGroup Accident Insurance — Portable protection at competitive group rates in the event of an accident

Critical Illness Insurance — Protect your finances in the case of a critical illness diagnosis. Receive payment for costs such as medical co-pays, transportation to treatment centers and child care. Must have medical insurance to enroll

Community Resources: Experience the support of your JLL community

JLL Women’s Network

Resources, support and networking at each stage of your Parent Experience [email protected] all employees

• Adjusting to parenthood• Coping with postpartum depression• Preparing siblings for a new child

• Debt collection• Family law and adoption issues

http://www.mylibertyconnection.com

http://www.guidanceresources.com

http://www.brighthorizons.com/advantage

http://www.legalplans.com

https://mybenefits.metlife.com/MyBenefits/public/ssi/cookieTest.do

mailto:WomensNetwork%40am.jll.com?subject=JLL%20Women%E2%80%99s%20Network

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Considering to Have a Child

Early Pregnancy

Last 30 Days ofPregnancy

First WeekAfter Birth

2-8 WeeksAfter Birth

Next 2 Weeks After Birth

Up to 12 WeeksAfter Birth

After You Return to Work

✔ Call the HRSC and visit the Total Rewards Portal✔ Review your

medical plan to understand your benefits, including infertility support

✔ Review your benefits and policies like Parental Leave Pay, STD, FMLA, PTO, personal leave, and adoption and surrogacy benefits

✔ Learn about the resources available through the EAP and myBlueprint4 Health

✔ Enroll in a maternity support or emotional support program2 to receive Parental Leave Pay (2 additional weeks of leave paid at 100% of your salary)

✔ Schedule time with your manager to share when you may take leave, how long you may be out, and the amount of PTO you will use

✔ Contact Liberty Mutual to learn about your FMLA rights

✔ Contact the EAP to receive your customized pregnancy resource referral package and pregnancy kit

✔ Contact Liberty Mutual✔ File for STD

and FMLA✔ Inform Liberty

Mutual and your manager if your physician declares you disabled prior to delivery

✔ Contact BSG within 31 days of birth if you intend to:

✔ Add your new child to your medical plan

✔ Increase contributions to the HSA, enroll in or increase contributions to FSAs, or enroll your newborn in dependent life insurance

✔ Contact Liberty Mutual to confirm date of birth

✔ Contact your state if you live in California or Rhode Island to claim your paid benefits in conjunction with offset from JLL

May be available based on the needs of the business and at the discretion of

your manager

✔ Meet with your manager ✔ Ask if a lactation/

sick room is available

✔ Discuss availability of flexible work arrangements

✔ Discuss how your return is going

✔ Continue to access myBlueprint4Health and the EAP to use these valuable resources to help adjust to raising your newborn and work-life balance

✔ Call Bright Horizons when you need emergency child care

✔ Contact the HRSC to confirm if you will use PTO for the remainder of your unpaid leave ✔ You are eligible to continue health and life insurance during FMLA, but you

must mail your premium to the BSG when you take unpaid leave and no longer receive pay from JLL

✔ Contact Liberty Mutual to close your claim and notify whether you will return to work or remain out on unpaid personal leave

✔ Contact your manager to develop a plan to return to work

✔ Pre‐register for back‐up emergency day care with Bright Horizons

Period covered by the Family and Medical Leave Act (FMLA)

Terms to Know• BSG: Benefits Solutions Group• EAP: Employee Assistance Program• FMLA: Family Medical Leave Act

• HRSC: HR Service Center • PTO: Paid Time Off • STD: Short-Term Disability

More Information

• Learn about your Parent Resources on page 1

• View the Paternity/Partner Checklist on page 8

• View the Adoption/Surrogacy Checklist on page 12

What You Need to Know About the Maternity Experience

When you complete these steps depends on your personal situation and the amount of leave you intend to take.

!1. This is a typical scenario for giving birth. This timeline could vary depending

on your personal situation, Parental Leave Pay and other leave time.

2. See page 6 to know when you must enroll in and complete the program applicable to you.

Additional Unpaid Personal Leave of

Absence

Your Maternity Checklist Through the Stages of the Parent Experience1

The JLL Parent Experience is our holistic approach to supporting your family when adding a new child. JLL offers benefits, resources and leave time options for every phase of your maternity experience — healthy pregnancy, bonding time with your family and a smooth transition back to work. A combination of FMLA, STD, Parental Leave Pay, PTO and personal leave allows you to spend time with your new child. Use this checklist to ensure you are getting the most from your benefits.

Use PTO for 5-day waiting period before

STD begins

Receive STD at 70% of base salary for

the time your doctor certifies you are unable to work

Use PTO for time off; unpaid time off if you

do not have PTO

Receive 2 weeks, 100% paid leave, called Parental Leave Pay, when you com-plete a maternity support or emotional support program2

Maternity

4

Your Maternity Leave TimeThe time you spend with your new baby is important for you, your baby and your family. A combination of benefits and leave time options — FMLA, STD, Parental Leave Pay, PTO and personal leave — will give you the support and time away from work that is best for your situation.

Support for Your Leave Time

It is important to follow the Maternity Checklist on the previous page to ensure you don’t miss the opportunity to get the benefits and leave time you want. Key items are outlined below.

When considering to have a child: Contact the HRSC to learn more about your leave time options and JLL benefits related to infertility, adoption and surrogacy.

Early in your pregnancy: JLL medical plans have many useful tools and resources that help you stay healthy and prepare you for growing your family. Complete a maternity support or emotional support program to receive two additional weeks of leave, paid at 100% of your salary. It’s also important to share your leave plans with your manager — how long you plan to be out and the amount of PTO you intend to take. Then, contact the EAP to discover the valuable resources available.

First week after your baby is born: Call the Benefits Solutions Group within 31 days of birth if you intend to enroll your baby in your JLL medical plan, increase contributions to your Health Savings Account, enroll in or increase contributions to the Flexible Spending Accounts, or enroll your newborn in dependent life insurance.

Family Medical Leave Act (FMLA)

Adding a child to your family is a special time. If you are eligible, FMLA guarantees up to 12 weeks of unpaid leave (in which we ensure you will return to your job or an equivalent position) so you can care for and bond with your new family member. These 12 weeks are unpaid, but a combination of STD, Parental Leave Pay and PTO will provide a percentage of your salary for a portion of this time.

We understand that administrative tasks are the last thing on your mind, but these simple steps are important for managing your leave time successfully. It’s important that you contact Liberty Mutual, which administers your FMLA:

• Early in your pregnancy to confirm you are eligible for FMLA,

• During the last 30 days of pregnancy to file your FMLA claim,

• The week following the birth to confirm the baby’s birth date, and

• At the end of your leave to close your FMLA claim.

You are eligible for FMLA when you are an employee at JLL for 12 consecutive months, have worked at least 1,250 hours during that period and intend to return to work after maternity leave.

You may continue health and life insurance coverage during FMLA. However, after STD, Parental Leave Pay and PTO end, your premiums are no longer deducted from your pay and you must mail your premium payment to the Benefits Solutions Group.

Maternity

DID YOU KNOW: Parental Leave Pay provides an additional two weeks of leave paid at 100% of your salary when you complete a maternity support or emotional support program.!

5

Short-Term Disability (STD)

This is the time for you to recoup and spend time with your baby. Though sleep deprivation may make you feel otherwise, we understand you are not disabled. STD is just the government’s name for the benefit that allows you to receive 70% of your annual base salary for the amount of time your doctor certifies that you can’t work. STD runs in coordination with FMLA.

The STD period begins on the date of delivery or when your doctor certifies you are medically unable to work. The first five days of STD is called the waiting period and you will not receive payment. You will use PTO during this five-day waiting period. Typically, new mothers receive a six-week disability period for vaginal delivery and an eight-week disability period for Cesarean delivery. Other circumstances may necessitate a different disability period.

Liberty Mutual administers your STD. Again, we understand that paperwork is not the most enjoyable task during this exciting time, but staying on top of your claim will ensure you receive timely payment. It’s important that you contact Liberty Mutual:

• During the last 30 days of pregnancy to file your STD claim, and

• At the end of your leave to close your STD claim.

Bonus-Eligible EmployeesIf you qualify for an annual bonus and are out on STD when the bonus is paid, you will receive your bonus when you return to work.

Commission-Eligible EmployeesCommission-eligible employees who make more than $75,000 per year base annual salary may participate in the standard STD benefit described above.

For commission-eligible employees who make less than $75,000 per year annual base salary, your STD coverage will be the greater of:

• 70% of your monthly base salary plus the average of your last two years’ annual commissions, or

• 100% of this flat dollar amount:

– International Director $150,000

– Regional Director $125,000

– National Director $105,000

– Associate Director $87,500

– Professional $55,000

Parental Leave Pay

Parental Leave Pay is an exciting benefit JLL offers employees who complete a free, confidential program that supports the health of your new baby. We offer this because we understand the importance of helping you make smart health care decisions regarding your and your baby’s care. You can receive two consecutive weeks of leave, paid at 100% of your salary, when you complete a healthy maternity or emotional support program. Refer to the chart on the following page to see the program that is applicable to you.

Once you qualify, you will take Parental Leave Pay immediately following the end of your STD but before you use PTO or approved unpaid time off. Parental Leave Pay runs in coordination with FMLA. You must take Parental Leave Pay as two concurrent weeks. You have one year after your baby’s birth to take Parental Leave Pay.

You are eligible for Parental Leave Pay when you are a full-time JLL employee who works at least 30 hours per week with at least one year of service credit at the time of birth.

Brokers and Directors are entitled to Parental Leave Pay, which is in addition to any PTO approved by the manager and meets the needs of the business. Refer to the PTO policy for details on conditions for paid leave beyond Parental Leave Pay.

Maternity

6

Programs to Complete to Qualify for Parental Leave Pay

Your Situation… To Qualify for Parental Leave Pay, You Complete…• You are pregnant and enrolled

in a UnitedHealthcare medical planUHC Maternity Support Program • 800-996-2057

Enroll in the UHC maternity support program to qualify for Parental Leave Pay.

Whether you’re pregnant for the first time or have been pregnant before, it’s a good idea to have support from a professional who can help you stay healthy, watch for any potential risks and help you plan for bringing your baby home.

• A dedicated nurse will keep in touch with you throughout your pregnancy and after you give birth. These consultations help you understand your unique care needs and uncover any potential health risks.

– Your nurse can answer questions and provide information and educational materials based on your unique needs.

• If your pregnancy is considered high-risk, the program can provide specialized support services and guidance.

• You are pregnant and enrolled in a Kaiser Permanente medical plan

Kaiser Permanente • 866-300-9867

In your first trimester, your doctor must sign the Kaiser Permanente Physician Form (find it at www.jll.com/mytotalrewards) and submit it to Kaiser Permanente to qualify for Parental Leave Pay.

A variety of support programs and resources are available to help you make sure you and your baby are healthy. Among the resources available to you are:

• Pregnancy, childbirth, breastfeeding, and baby-care classes and programs

• A 24-hour advice nurse available by phone

• Articles, tools, podcasts and videos that will help with questions like what to eat, safe exercises and how to prepare for birth

• You are pregnant and not enrolled in a medical plan through JLL

• You are expecting a child through adoption or surrogacy

• You are enrolled in the HMSA-Hawaii medical plan

Guidance Resources EAP • 800-272-7255

Complete an emotional support program, before the birth of your baby or the finalization of adoption or surrogacy, to qualify for Parental Leave Pay. You will complete the Guidance Resources Emotional Support Program Form (find it at www.jll.com/mytotalrewards) and return it to the HRSC confirming you completed one of the EAP emotional support programs.

The EAP is a valuable resource for any stage of life but especially when welcoming a new child into your family. Some of the programs and resources available are:

• 24/7 live answer — immediate access to clinicians

• FamilySource program offers personalized and comprehensive referral packet and Guidance Kit

• Ease transition to parenthood

• Assistance during maternity leave and return to work

Maternity

www.myuhc.com

www.kp.org

http://www.jll.com/mytotalrewards

www.guidanceresources.com


7

Paid Time Off (PTO)

After STD and Parental Leave Pay end, you may have two to four weeks of FMLA leave remaining. With approval from your manager, you can use accrued PTO to pay for additional leave time. If you do not have enough PTO, the remainder of your FMLA leave is unpaid.

Contact the HRSC to confirm the amount of PTO you will use.

• You can take PTO before and after STD and Parental Leave Pay, but not in place of STD and Parental Leave Pay.

• You must use PTO during the unpaid, five-day waiting period for STD.

You will continue to accrue PTO during the periods you use PTO and are on STD and Parental Leave Pay. Any unpaid leave does not accrue PTO.

As a regular, full-time employee, you are eligible to accrue PTO. Part-time employees who work 30 hours or more per week are eligible to accrue a calculated portion of PTO.

Regular full-time employees who are Brokers and/or Directors will not earn or accrue PTO. Brokers and Directors will not have their pay reduced for reasonable absences that do not unreasonably interfere with the business.

Employees are encouraged to maintain a healthy work-life balance and to schedule absences appropriately with their manager based on client and business need.

Personal Leave of Absence

If you wish to take additional leave that extends beyond FMLA and PTO, you may qualify for unpaid personal leave of absence. Unpaid personal leave of absence may be available based on the needs of the business and at the discretion of your manager. The length of your personal leave in a calendar year may last one to 12 months. When you return to work, your position may or may not be available. JLL will make a reasonable effort to help you find a new position, but there is no guarantee one will be available.

While on personal leave, you are eligible to continue coverage in the health and life insurance plans in which you’re currently enrolled. JLL will continue to pay the company share of your health benefits for the first four weeks you are on personal leave as long as you continue paying the employee premium. After four weeks, you will be responsible for paying the full cost of health insurance — both the employee and company premiums. You must mail your payment to the Benefits Solutions Group.

Benefits that were deducted on a pre-tax basis, such as 401(k), HSA and FSA, will be suspended. You must re-enroll when you return to work.

Returning to Work

As you can see, a variety of leave time is available to support your time at home with your baby, but support for you and your family doesn’t end there. Your medical plan, myBlueprint4Health and the EAP have a wide range of tools and resources to help you transition back to work. Additionally, JLL offers emergency day care assistance through Bright Horizons.

JLL cares about your continued career growth and your well-being at work. Contact your manager toward the end of your leave time. Prepare for your return and discuss:

• The availability of a lactation/sick room, and

• The opportunity for flexible work arrangements.

More Info• Checklist: Refer to the Maternity Checklist to help guide

you through the stages of the Parent Experience.

• Resources: In the front of this guide, you can see the Contact Information for all of the JLL programs and resources.

• Questions: The HRSC is your primary resource for information regarding the JLL Parent Experience. Call or email the HRSC with any questions about your benefits, policies and programs.

– Call: 866‐580‐7421 option 2


?Maternity

mailto:HR.ServiceCenter%40am.jll.com?subject=More%20Info

What You Need to Know About the Paternity/Partner ExperienceYour Paternity/Partner Checklist Through the Stages of the Parent Experience1

The JLL Parent Experience is our holistic approach to supporting your family when adding a new child. JLL offers benefits, resources and leave time options that support you and your spouse/partner — healthy pregnancy programs, bonding time with your family and a smooth transition back to work. A combination of FMLA, Parental Leave Pay, PTO and personal leave allows you to spend time with your new child. Use this checklist to ensure you are getting the most from your benefits.

Considering to Have a Child

Early in the Pregnancy

Last 30 Days of Pregnancy

2 Weeks ofParental Leave Pay

3-12 WeeksAfter Birth


✔ Call the HRSC and visit the Total Rewards Portal✔ Review your medical

plan to understand your benefits, including infertility support

✔ Review your benefits and policies like Parental Leave Pay, FMLA, PTO, personal leave, and adoption and surrogacy benefits

✔ Learn about the resources available through the EAP and myBlueprint4Health

✔ Encourage your spouse/partner to enroll in a maternity support or emotional support program2 so you can receive Parental Leave Pay (2 additional weeks of leave paid at 100% of your salary)



✔ Advise your spouse/partner to contact the EAP to receive a customized pregnancy resource referral package and pregnancy kit

✔ Contact Liberty Mutual to file for FMLA

✔ Contact BSG within 31 days of birth if you intend to:


✔ Increase contributions to the HSA, enroll in or increase contributions to FSAs, or enroll your child in dependent life insurance

✔ Contact Liberty Mutual to confirm date of birth


✔ Meet with your manager ✔ Discuss availability

of flexible work arrangements


✔ Continue to access myBlueprint4Health and the EAP to use these valuable resources to help adjust to raising your child and work-life balance


✔ Contact the HRSC to confirm if you will use PTO for the remainder of your unpaid leave ✔ You are eligible to continue health and life

insurance during FMLA, but you must mail your premium to the BSG when you take unpaid leave and no longer receive pay from JLL





• HRSC: HR Service Center • PTO: Paid Time Off

Use PTO for time off; use unpaid time off if you do not have PTO

Receive 2 weeks 100% paid leave, called Parental Leave Pay, when you or your spouse/

partner completes a maternity support or emotional support program2

1. This is a typical scenario for paternity/partner time. This timeline could vary depending on your personal situation, Parental Leave Pay and other leave time.

2. See page 10 to know when you must enroll in and complete the program applicable to you.

Additional Unpaid Personal Leave of Absence

May be available based on the needs of the business and at the discretion of your manager

More Information


• View the Adoption/ Surrogacy Checklist on page 12

!

8

Paternity/Partner

9

Your Paternity/Partner Leave TimeThe time you spend with your new baby is important for you, your baby and your family. A combination of benefits and leave time options — FMLA, Parental Leave Pay, PTO and personal leave — will give you the support and time away from work that is best for your situation.

If you’re taking paternity/partner leave time due to adoption or surrogacy: Refer to What You Need to Know About the Adoption/Surrogacy Experience on page 12.


It is important to follow the Paternity/Partner Checklist on the previous page to ensure you don’t miss the opportunity to get the benefits and leave time you want. Key items are outlined below.

When considering to have a child: Contact the HRSC to learn more about your leave time options and JLL benefits related to infertility, adoption and surrogacy.

Early in your spouse’s/partner’s pregnancy: JLL medical plans have many useful tools and resources that help her stay healthy and prepare you for growing your family. When you or your spouse/partner completes a maternity support or emotional support program, you will receive two additional weeks of leave, paid at 100% of your salary. It’s also important to share your leave plans with your manager — how long you plan to be out and the amount of PTO you intend to take. Then, contact the EAP to discover the valuable resources available.

First week after your baby is born: Call the Benefits Solutions Group within 31 days of birth if you intend to enroll your baby in your JLL medical plan, increase contributions to your Health Savings Account, enroll in or increase contributions to your Flexible Spending Accounts, or enroll your child in dependent life insurance.


Adding a child to your family is a special time. If you are eligible, FMLA guarantees up to 12 weeks of unpaid leave (in which we ensure you will return to your job or an equivalent position) so you can care for and bond with your new family member. These 12 weeks are unpaid, but a combination of Parental Leave Pay and PTO will provide a percentage of your salary for a portion of this time.


• Early in her pregnancy to confirm you are eligible for FMLA,

• During the last 30 days of pregnancy to file your FMLA claim,

• The week following the birth to confirm the baby’s birth date, and


You are eligible for FMLA when you are an employee at JLL for 12 consecutive months, have worked at least 1,250 hours during that period and intend to return to work after paternity/partner leave.

You may continue health and life insurance coverage during FMLA. However, after Parental Leave Pay or PTO ends, your premiums are no longer deducted from your pay and you must mail your premium payment to the Benefits Solutions Group.

Parental Leave Pay

Parental Leave Pay is an exciting benefit JLL offers you when you or your spouse/partner completes a free, confidential program that supports the health of your new baby. We offer this because we understand the importance of helping you make smart health care decisions regarding your baby’s care. You can receive two consecutive weeks of leave, paid at 100% of your salary, when you or your spouse/partner completes a healthy maternity or emotional support program. Refer to the chart on the following page to see the program that is applicable to you.

DID YOU KNOW: Parental Leave Pay provides an additional two weeks of leave paid at 100% of your salary when you or your spouse/partner completes a maternity support or emotional support program.!

Paternity/Partner

10

Once you qualify, you will take Parental Leave Pay immediately following your baby’s birth but before you use PTO or approved unpaid time off. Parental Leave Pay runs in coordination with FMLA. You must take Parental Leave Pay as two concurrent weeks. You have one year after your baby’s birth to take Parental Leave Pay.

You are eligible for Parental Leave Pay when you are a full-time JLL employee who works at least 30 hours per week with at least one year of service credit at the time of birth. Brokers and Directors are entitled to Parental Leave Pay, which is in addition to any PTO approved by the manager and meets the needs of the business. Refer to the PTO policy for details on conditions for paid leave beyond Parental Leave Pay.

Programs to Complete to Qualify for Parental Leave PayYour Situation… To Qualify for Parental Leave Pay, You Complete…• Your spouse/partner is pregnant

and enrolled in a UnitedHealthcare medical plan

UHC Maternity Support Program • 800-996-2057

Your spouse/partner must enroll in the UHC maternity support program within the first 20 weeks of pregnancy for you to qualify for Parental Leave Pay.

Whether she’s pregnant for the first time or has been pregnant before, it’s a good idea to have support from a professional who can help her stay healthy, watch for any potential risks and help plan for bringing your baby home.

• A dedicated nurse will keep in touch with your spouse/partner throughout her pregnancy and after she gives birth. These consultations help her understand her unique care needs and uncover any potential health risks.

– The nurse can answer questions and provide information and educational materials based on her unique needs.

• If her pregnancy is considered high-risk, the program can provide specialized support services and guidance.

• Your spouse/partner is pregnant and enrolled in a Kaiser Permanente medical plan

Kaiser Permanente • 866-300-9867

In your spouse’s/partner’s first trimester, her doctor must sign the Kaiser Permanente Physician Form (find it at www.jll.com/mytotalrewards) and submit it to Kaiser Permanente for you to qualify for Parental Leave Pay.

A variety of support programs and resources are available to help make sure your spouse/partner and your baby are healthy. Among the resources available are:

• Pregnancy, childbirth, breastfeeding, and baby-care classes and programs

• A 24-hour advice nurse available by phone

• Articles, tools, podcasts and videos that will help with questions like what to eat, safe exercises and how to prepare for birth

• Your spouse/partner is pregnant and not enrolled in a medical plan through JLL

• You are expecting a child through adoption or surrogacy

• You are enrolled in the HMSA-Hawaii medical plan

Guidance Resources EAP • 800-272-7255

Complete an emotional support program, before the birth of your baby or the finalization of adoption or surrogacy, to qualify for Parental Leave Pay. You will complete the Guidance Resources Emotional Support Program Form (find it at www.jll.com/mytotalrewards) and return it to the HRSC confirming you completed one of the EAP emotional support programs.


• 24/7 live answer — Immediate access to clinicians



• Assistance during leave and return to work

Paternity/Partner

www.myuhc.com

www.kp.org


www.guidanceresources.com


11

Paid Time Off (PTO)

After Parental Leave Pay ends, you may have up to 10 weeks of FMLA leave remaining. With approval from your manager, you can use accrued PTO to pay for additional leave time. If you do not have enough PTO, the remainder of your FMLA leave is unpaid.

Contact the HRSC to confirm the amount of PTO you will use. You must use Parental Leave Pay before using PTO.

You will continue to accrue PTO during the periods you use PTO and Parental Leave Pay. Any unpaid leave does not accrue PTO.






While on personal leave, you are eligible to continue coverage in the health and life insurance plans in which you’re currently enrolled. JLL will continue to pay the company share of your health benefits for the first four weeks you are on

personal leave as long as you continue paying the employee premium. After four weeks, you will be responsible for paying the full cost of health insurance — both the employee and company premiums. You must mail your payment to the Benefits Solutions Group.


Returning to Work

As you can see, a variety of leave time is available to support your time at home with your baby, but support for you and your family doesn’t end there. Your medical plan, myBlueprint4Health and the EAP have a wide range of tools and resources to help you transition back to work. Additionally, JLL offers emergency day care assistance through Bright Horizons.

JLL cares about your continued career growth and your well-being at work. Contact your manager toward the end of your leave time. Prepare for your return and discuss the opportunity for flexible work arrangements.

More Info• Checklist: Refer to the Paternity/Partner Checklist to help

guide you through the stages of the Parent Experience.



– Call: 866‐580‐7421 option 2


?

Paternity/Partner


What You Need to Know About the Adoption/Surrogacy ExperienceYour Adoption/Surrogacy Checklist Through the Stages of the Parent Experience1

The JLL Parent Experience is our holistic approach to supporting your family when adding a new child. JLL offers benefits, resources and leave time options that support you and your spouse/partner — from adoption/surrogacy through bonding time and a smooth transition back to work. A combination of FMLA, Parental Leave Pay and PTO allows you to spend time with your new child. Use this checklist to ensure you are getting the most from your benefits.

Considering Adoption or Surrogacy

Early in the Adoption or Surrogacy Process

Last 30 Days of Adoption or Surrogacy

2 Weeks ofParental Leave Pay

2-12 Weeks After FinalizedAdoption or Surrogacy


✔ Call the HRSC and visit the Total Rewards Portal✔ Review your medical

plan to understand your benefits, including infertility support

✔ Review your benefits and policies like Parental Leave Pay, FMLA, PTO, personal leave, and adoption and surrogacy benefits

✔ Learn about the resources available through the EAP and myBlueprint4Health

✔ Enroll in an emotional support program2 through the EAP to receive Parental Leave Pay (2 additional weeks of leave paid at 100% of your salary)



✔ Contact Liberty Mutual to file for FMLA

✔ Contact BSG within 31 days of the finalized adoption or surrogacy if you intend to:


✔ Increase contributions to the HSA, enroll in or increase contributions to FSAs, or enroll your child in dependent life insurance

✔ Contact Liberty Mutual to confirm date the adoption or surrogacy was finalized


✔ Meet with your manager ✔ Discuss availability

of flexible work arrangements


✔ Continue to access myBlueprint4Health and the EAP to use these valuable resources to help adjust to raising your child and work-life balance


✔ Contact the HRSC to confirm if you will use PTO for the remainder of your unpaid leave ✔ You are eligible to continue health and life

insurance during FMLA, but you must mail your premium to the BSG when you take unpaid leave and no longer receive pay from JLL



✔ Complete the appropriate paperwork and submit itemized receipts to receive reimbursement for your eligible adoption or surrogacy expenses



• HRSC: HR Service Center • PTO: Paid Time Off

Use PTO for time off; use unpaid time off if you do not have PTO

Receive 2 weeks of leave paid at 100% of your salary, called Parental Leave Pay, when you complete an emotional support

program through the EAP2

1. This is a typical scenario for adoption/surrogacy time. This timeline could vary depending on your personal situation, Parental Leave Pay and other leave time.

2. See page 15 to know when you must enroll in and complete an emotional support program through the EAP.

Additional Unpaid Personal Leave of Absence

May be available based on the needs of the business and at the discretion of your manager

More Information


!

12

Adoption/Surrogacy

13

Adoption and Surrogacy AssistanceJLL supports your growing family through leave time, support programs and financial assistance for many of the expenses associated with adoption and surrogacy.

Eligibility

Full-time employees with at least one year of service are eligible for reimbursement for adoption and surrogacy-related expenses up to $5,000 per child (with proof of finalization of adoption or surrogacy). If both parents are JLL employees, only one employee may use the benefit.

Adoption and Surrogacy Expenses

Most expenses directly related to adoption or surrogacy are reimbursable, including:

• Agency and placement fees

• Legal fees and court costs

• Medical expenses of birth mother

• Medical expenses of the child, not covered by insurance

• Temporary foster care costs

• Immigration, immunization and translation fees

• Transportation and lodging

To get reimbursed by JLL, contact HRSC at www.jll.com/mytotalrewards or 866-580-7421 option 2 for the reimbursement form. Once the adoption or surrogacy is finalized, you will need to submit itemized receipts for expenses and the finalization of the adoption or surrogacy along with the reimbursement form.

You will receive reimbursement through payroll.

Taxation of Adoption Benefits

Generally, reimbursement of adoption expenses is excluded from your gross income. This exclusion applies only to federal and state income tax withholding. Social Security and Medicare taxes (FICA) will continue to be withheld. The tax exclusion does not apply to some employees who meet certain income levels. You are responsible for determining the effect of the adoption assistance on your income taxes.

Taxation of Surrogacy Benefits

Surrogacy benefits are not excluded from taxable income under IRS regulations. Any surrogacy assistance paid to employees may be subject to state, federal, Social Security, Medicare and federal unemployment taxes at time of payment.

Adoption/Surrogacy

14

Your Adoption/Surrogacy Leave TimeThe time you spend with your new child is important for you, your child and your family. A combination of benefits and leave time options — FMLA, Parental Leave Pay, PTO and personal leave — will give you the support and time away from work that is best for your situation.


It is important to follow the Adoption/Surrogacy Checklist on page 12 to ensure you don’t miss the opportunity to get the benefits and leave time you want. Key items are outlined below.

When considering to add a child to your family: Contact the HRSC to learn more about your leave time options and JLL benefits related to infertility, adoption and surrogacy.

Early in your adoption/surrogacy process: JLL medical plans have many useful tools and resources that help prepare you for growing your family. When you enroll in an emotional support program, you will receive two additional weeks of leave, paid at 100% of your salary. It’s also important to share your leave plans with your manager — how long you plan to be out and the amount of PTO you intend to take. Then, contact the EAP to discover the valuable resources available.

First week after your adoption/surrogacy is finalized: Call the Benefits Solutions Group within 31 days of finalization if you intend to enroll your child in your JLL medical plan, increase contributions to your Health Savings Account, enroll in or increase contributions to your Flexible Spending Accounts, or enroll your child in dependent life insurance.


Adding a child to your family is a special time. If you are eligible, FMLA guarantees up to 12 weeks of unpaid leave (in which we ensure you will return to your job or an equivalent position) so you can care for and bond with your new family member. These 12 weeks are unpaid, but a combination of Parental Leave Pay and PTO will provide a percentage of your salary for a portion of this time.


• Early in the adoption/surrogacy process to confirm you are eligible for FMLA,

• During the last 30 days of the adoption/surrogacy process to file your FMLA claim,

• The week following the finalization to confirm the date the adoption/surrogacy process was finalized, and


You are eligible for FMLA when you are an employee at JLL for 12 consecutive months, have worked at least 1,250 hours during that period and intend to return to work after adoption/surrogacy leave.

You may continue health and life insurance coverage during FMLA. However, after Parental Leave Pay and PTO end, your premiums are no longer deducted from your pay and you must mail your premium payment to the Benefits Solutions Group.

DID YOU KNOW: Parental Leave Pay provides an additional two weeks of leave paid at 100% of your salary when you complete a maternity support or emotional support program.!

Adoption/Surrogacy

15

Parental Leave Pay

Parental Leave Pay is an exciting benefit JLL offers employees who complete a free, confidential program that supports the health of your growing family. You can receive two consecutive weeks of leave, paid at 100% of your salary, when you complete an emotional support program offered through the EAP before the finalization of adoption/surrogacy.

Complete an emotional support program before the finalization of the birth or adoption to qualify for Parental Leave Pay. You will complete the Guidance Resources Emotional Support Program Form, located on www.jll.com/mytotalrewards, and return it to the HRSC confirming you completed one of the EAP emotional support programs.


• 24/7 live answer — Immediate access to clinicians



• Assistance during leave and return to work

Once you qualify, you will take Parental Leave Pay immediately following the finalization of adoption/surrogacy but before you use PTO or approved unpaid time off. Parental Leave Pay runs in coordination with FMLA. You must take Parental Leave Pay as two concurrent weeks. You have one year after the finalized adoption/surrogacy to take Parental Leave Pay.

You are eligible for Parental Leave Pay when you are a full-time JLL employee who works at least 30 hours per week with at least one year of service credit at the time of adoption/surrogacy.

Brokers and Directors are entitled to Parental Leave Pay, which is in addition to any PTO approved by the manager and meets the needs of the business. Refer to the PTO policy for details on conditions for paid leave beyond Parental Leave Pay.

Paid Time Off (PTO)

After Parental Leave Pay ends, you may have up to 10 weeks of FMLA leave remaining. With approval from your manager, you can use accrued PTO to pay for additional leave time. If you do not have enough PTO, the remainder of your FMLA leave is unpaid.

Contact the HRSC to confirm the amount of PTO you will use. You must use Parental Leave Pay before using PTO.

You will continue to accrue PTO during the periods you use PTO and Parental Leave Pay. Any unpaid leave does not accrue PTO.




Adoption/Surrogacy

16



While on personal leave, you are eligible to continue coverage in the health and life insurance plans in which you’re currently enrolled. JLL will continue to pay the company share of your health benefits for the first four weeks you are on personal leave as long as you continue paying the employee premium. After four weeks, you will be responsible for paying the full cost of health insurance — both the employee and company premiums. You must mail your payment to the Benefits Solutions Group.


Returning to Work

As you can see, a variety of leave time is available to support your time at home with your child, but support for you and your family doesn’t end there. Your medical plan, myBlueprint4Health and the EAP have a wide range of tools and resources to help you transition back to work. Additionally, JLL offers emergency day care assistance through Bright Horizons.

JLL cares about your continued career growth and your well-being at work. Contact your manager toward the end of your leave time. Prepare for your return and discuss the opportunity for flexible work arrangements.

More Info• Checklist: Refer to the Adoption/Surrogacy Checklist to

help guide you through the stages of the Parent Experience.



– Call: 866‐580‐7421 option 2


?3/2015Adoption/Surrogacy


your guide to the jll parent...

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