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NATO MAINTENANCE AND SUPPLY AGENCY AGENCE OTAN D’ENTRETIEN ET D’APPROVISIONNEMENT

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THE

NAMSA

LOGISTICS

MANUAL

NAMSA Regulation (NR 200-00)

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NAMSA Logistics Manual NATO Unclassified

1st January 2010 11th Revision ii

AMENDMENT RECORD

NAMSA REGULATION (NR) 200-00 (NAMSA Logistics Manual)

REVISION/AMENDMENT PAGES DATE OF ISSUE REMARKS DRAFT ALL 1st May 2000 1st Issue ALL 1st August 2000 1st Revision ALL 1st November 2000 2nd Revision ALL 1st February 2001 3rd Revision ALL 1st October 2001 4th Revision ALL 1st October 2002 5th Revision ALL 1st January 2004 6th Revision ALL 1st January 2005 7th Revision ALL 1st January 2006 8th Revision ALL 1st January 2007 9th Revision ALL 1st January 2008 10th Revision ALL 1st January 2009

11th Revision ALL 1st January 2010 Changes to this version are indicated in RED.

This document supersedes and replaces both :

NR 225-1 (Customer Supply Manual) last amendment dtd. Jan. 1995 and NR 235-1 (Customer Maintenance Manual) last amendment dtd. Feb.1987.

ORIGINAL : ENGLISH

RESPONSIBLE OFFICE

: L


1st January 2010 11th Revision iii

TABLE OF CONTENTS

AMENDMENT RECORD ........................................................................................ II

TABLE OF CONTENTS ........................................................................................ III

FOREWORD .............................................................................................................. 9

PURPOSE .................................................................................................................. 10

SCOPE ....................................................................................................................... 10

THE ORGANISATION OF NAMSA ..................................................................... 10

NAMSA ...................................................................................................................... 11 What Is NAMSA? ........................................................................................................................... 11 Basic Concepts ................................................................................................................................. 11 Management of Logistics Operations in NAMSA ........................................................................ 12 Customer-specific Logistics Support Procedures ......................................................................... 12

APPLICABILITY AND RESPONSIBILITIES .................................................... 13 Legal Arrangements ....................................................................................................................... 13

Weapon System Partnerships (WSP) ...................................................................................... 13 SHAPE / Memoranda of Agreement (MOA) .......................................................................... 13 Support Conferences (SC) ...................................................................................................... 13 Sales Agreements (also called Service Level Agreements-SLA) ........................................... 14 NAMSA Sales to Private Firms .............................................................................................. 14

Responsibilities ................................................................................................................................ 15 Financial Arrangements ................................................................................................................. 15

Operational Budgets and Expenditure..................................................................................... 15 Pricing ..................................................................................................................................... 16 Administrative Budgets and Expenditure ............................................................................... 16

URGENCY OF NEED AND PRIORITIES ........................................................... 17 The Military Priority System ......................................................................................................... 17 The Required Delivery Date (RDD) Concept ............................................................................... 20

ANNUAL CUSTOMER WORKLOAD FORECAST FOR NAMSA ................. 20 Workload Questionnaires............................................................................................................... 21

LOGISTICS CUSTOMER SERVICES ................................................................. 21 Acquisition Logistics ....................................................................................................................... 21 N@MSAS (NAMSA @lectronic Material Support Automated System) ................................... 23 NATO Co-operative Logistics Concept ......................................................................................... 23

Introduction ............................................................................................................................. 23 NATO Logistics Stock Exchange (NLSE) ..................................................................................... 24

Electronic Bidding (eBid) ....................................................................................................... 24 Stock Holding & Asset Requirements Exchange (SHARE) / Common Item Materiel Management (COMMIT) ........................................................................................................ 25 Provisioning File for Items (eCat1) ......................................................................................... 25

The NATO Master Catalogue of References for Logistics (N-MCRL) ..................................... 26 NATO Ammunition Database (NADB) ......................................................................................... 26 Strategic Airlift Interim Solution (SALIS) ................................................................................... 27 NATO Depot & Support System (NDSS) ...................................................................................... 27 Direct Procurement of COTS ADP Hardware from Manufacturers ......................................... 28 NATO Central Software Management (CSWM) ......................................................................... 29 Materiel Management .................................................................................................................... 29

Overview ................................................................................................................................. 29 Initial Provisioning .................................................................................................................. 29 Management of Stocks ............................................................................................................ 30 Direct Exchange Services (Materiel Movement) .................................................................... 30 Brokerage Services ................................................................................................................. 31


1st January 2010 11th Revision iv

Random Brokerage Services ................................................................................................... 31 Mutual Emergency Support (MES)......................................................................................... 32 Redistribution of Stocks (ROS) .............................................................................................. 33 Reclamation ............................................................................................................................ 33 Transportation of Supplies ...................................................................................................... 33 Shipping of Supplies ............................................................................................................... 34 Insurance of Materiel .............................................................................................................. 34 Transportation of Dangerous Goods ....................................................................................... 35 Transportation of Classified Materiel ..................................................................................... 35

Maintenance Services Management .............................................................................................. 36 Overview ................................................................................................................................. 36 Programmed Maintenance Services ........................................................................................ 36 Unprogrammed Maintenance .................................................................................................. 37 Direct Exchange Services (Maintenance) ............................................................................... 37 On-Site Services ...................................................................................................................... 38 Disposal and Demilitarization of Ammunition ....................................................................... 38 PfP Trust Fund Demilitarization Projects ............................................................................... 38 Maintenance Float ................................................................................................................... 39 Maintenance Plan .................................................................................................................... 39 Economical Repair Criteria ..................................................................................................... 39 Transportation for Maintenance Activities ............................................................................. 40 Shipping for Maintenance Activities....................................................................................... 40

Calibration ....................................................................................................................................... 41 Overview ................................................................................................................................. 41 NAMSA Calibration Facility .................................................................................................. 41 NAMSA Calibration Services ................................................................................................. 42 Transportation for Calibration Activities ................................................................................ 43 Shipping for Calibration Activities ......................................................................................... 43 Economical Repairs ................................................................................................................ 43

Engineering and Technical Support .............................................................................................. 44 Technical Services .................................................................................................................. 44 Engineering Services ............................................................................................................... 44 Configuration Management .................................................................................................... 48 Technical Assistance ............................................................................................................... 48 Training ................................................................................................................................... 49

Codification Services ...................................................................................................................... 51 AC/135 Sponsorship and Basic Logistics (BASELOG) ............................................................... 51 NAMSA Customer Information System ....................................................................................... 52 Operational Logistics Support ....................................................................................................... 52

Consignment Tracking (CT) & Radio Frequency Identification (RFID) ................................ 54 Naval Logistics Support Partnership ............................................................................................ 54

PRICING ................................................................................................................... 56

WARRANTY CONDITIONS ................................................................................. 56

BILLING ................................................................................................................... 57

QUALITY ASSURANCE ........................................................................................ 57 The Concept of Quality Assurance in NATO ............................................................................... 57

NATO Quality Assurance Documents .................................................................................... 58 Quality Assurance in NAMSA ................................................................................................ 58

CUSTOMS ................................................................................................................ 59 Customs Formalities ....................................................................................................................... 59

Status of Forces Agreement .................................................................................................... 59 Procurement of materiel within the European Union .............................................................. 59 Status of NAMSA within the Grand Duchy of Luxembourg .................................................. 59 Customs formalities for NATO materiel ................................................................................. 59

HOW TO WORK WITH NAMSA ......................................................................... 60 NAMSA ............................................................................................................................................ 60


1st January 2010 11th Revision v

How do I Communicate with NAMSA? ................................................................................. 60 Can I get more information about NAMSA? .......................................................................... 61

NAMSA – Customer Interface ....................................................................................................... 61 Who can order from NAMSA? ............................................................................................... 61 Where does my materiel come from? ..................................................................................... 61 Who within NAMSA is responsible for me? .......................................................................... 62

Acquisition Logistics Services ........................................................................................................ 64 How can I obtain Acquisition Logistics Services from NAMSA? .......................................... 64

NATO Logistics Stock Exchange (NLSE) ..................................................................................... 64 What do I have to do to join the NATO Logistics Stock Exchange? ...................................... 64

NATO Master Catalogue of References for Logistics (N-MCRL) .............................................. 64 How can I subscribe to the N-MCRL? .................................................................................... 64

NATO Ammunition Data Base (NADB) ....................................................................................... 65 How can I subscribe to the NADB? ........................................................................................ 65

NATO Depot and Support System (NDSS) .................................................................................. 65 How does my organization/unit become an NDSS user? ........................................................ 65 Can NDSS only be used in the logistics area of Communication and Information System (CIS)? ................................................................................................................................................ 65 What Operating System does NDSS require? ......................................................................... 65 What platform is required to operate NDSS? .......................................................................... 65 How are end-users trained on NDSS? ..................................................................................... 65 What if the user experiences problems with the NDSS installation? ...................................... 66

Direct Procurement of COTS ADP Hardware from Manufacturers ......................................... 66 How can my Organization obtain price information? ............................................................. 66 How does my Organization / Unit become a shopper? ........................................................... 66 What products can be procured through these contracts? ....................................................... 66

NATO Central Software Management (CSWM) ......................................................................... 66 How can my Organization obtain price information on centrally procured COTS software? 66 How does my Organization / Unit become a CSWM shopper? .............................................. 66 What software products can be procured through CSWM? .................................................... 66

Calibration Services ........................................................................................................................ 66 How do I request scheduled field calibration/ maintenance services from NAMSA? ............ 66 How do I request unscheduled field calibration/repair services from NAMSA? .................... 66 How do I request scheduled laboratory calibration/repair services from NAMSA? ............... 67 How do I request unscheduled laboratory calibration/repair services from NAMSA? ........... 67 How much must I pay for NAMSA Laboratory Calibration Services?................................... 67 I belong to an industrial firm working on NATO contracts. Can I use the NAMSA Calibration Facility? .................................................................................................................................. 67 How long does it take NAMSA to calibrate/repair my instruments in their Laboratory? ....... 67 I cannot release my equipment to NAMSA for calibration because I use them daily. Can NAMSA supply me with replacement, calibrated instruments of the same type before I ship my materiel? .................................................................................................................................. 67 How do I know that the calibration performed by NAMSA is as accurate as I require? ........ 68 How can I obtain Calibration/Repair Services on a programmed basis? ................................ 68 How can I obtain Calibration/Repair Services on a one time, unprogrammed, basis? ............ 68 How can I request Mobile Calibration Services? .................................................................... 68 Is it possible to centralize all my calibration needs through NAMSA? .................................. 68 How do I communicate with the Calibration branch at NAMSA?.......................................... 68 Who is the POC at NAMSA for Calibration/Repair services? ................................................ 69

Engineering and Technical Support Services ............................................................................... 69 Introduction to NAMSA’s Engineering & Technical Services. .............................................. 69 What are Technical Services? ................................................................................................. 69 How do I use NAMSA Technical Services? ........................................................................... 69 What if the service required is not available? ......................................................................... 69 What are Engineering Services? ............................................................................................. 69 What do I do if the Engineering & Technical Support is not available? ................................. 69 Does NAMSA have Integrated Electronic Technical Manual (IETM) expertise? .................. 70 Can I get help with my documentation? .................................................................................. 70 How do I use NAMSA for Configuration Management? ....................................................... 70 Can I get Logistics Assistance at the start of a Project or Programme? .................................. 70


1st January 2010 11th Revision vi

What Technical Services are available from NAMSA? .......................................................... 70 NAMSA's LM Workshop ............................................................................................................... 70

What kind of services does NAMSA's LM Workshop provide? ............................................ 70 What kind of equipment is repaired? ..................................................................................... 71 How are our services rendered? .............................................................................................. 72 Who are our customers? .......................................................................................................... 72 Where are we located? ............................................................................................................ 72 What can we do for you? How to use our services? ............................................................... 72

Training ........................................................................................................................................... 72 How can I register myself (or someone else) as a NICOLOG candidate? .............................. 72 Can I have training in NAMSA's logistics operations? ........................................................... 72

Codification Services ...................................................................................................................... 72 What is NAMSA’s involvement in the NATO Codification System? .................................... 72 Can I get items codified by NAMSA? .................................................................................... 73 Can commercial manufacturers request codification? ............................................................ 73

AC/135 Sponsorship and Basic Logistics (BASELOG) ............................................................... 73 How can a nation get sponsorship and help from BASELOG? .............................................. 73 How much does BASELOG cost? .......................................................................................... 74

NAMSA Customer Information System (NCIS) .......................................................................... 74 What is NCIS? ........................................................................................................................ 74 What does NCIS Cost? ........................................................................................................... 74 How do I subscribe to NCIS?.................................................................................................. 75 How do I learn to use NCIS? .................................................................................................. 75

Requisitioning .................................................................................................................................. 75 How do I complete a Requisition? .......................................................................................... 75 Which Requisition do I Use? .................................................................................................. 75 How to complete Requisition Form 1348 ............................................................................... 75 How to complete Requisition Form 1348-6 ............................................................................ 76

ANNEX A – MILSTRIP REQUISITION CODES ............................................... 77 Document Identifier Code .............................................................................................................. 77 Service / Agency Code .................................................................................................................... 80 Routing Identifier Code .................................................................................................................. 81 Media and Status Code ................................................................................................................... 83 Stock or Part Number .................................................................................................................... 84 Unit of Issue Code ........................................................................................................................... 87 Quantity Code ................................................................................................................................. 92 Service Code .................................................................................................................................... 93 Document Number .......................................................................................................................... 95 Country / Activity Code .................................................................................................................. 97 Demand and Suffix Code ................................................................................................................ 99 Supplemental Address .................................................................................................................. 101 Signal Code .................................................................................................................................... 102 Fund Code ..................................................................................................................................... 103 Distribution Code .......................................................................................................................... 104 Project Code .................................................................................................................................. 105 Issue Priority Designator (IPD) .................................................................................................. 106 Required Delivery Date ................................................................................................................ 107 Advice Code ................................................................................................................................... 108 Status Code .................................................................................................................................... 111 Unit Price Code ............................................................................................................................. 116

ANNEX B – FORMS AND DOCUMENTS ......................................................... 118 Materiel Identification Label ....................................................................................................... 119 Picking Transfer Order ................................................................................................................ 120 Pro Forma / Delivery Note ........................................................................................................... 122 Packing / Overpacking List .......................................................................................................... 125 Parcel Label ................................................................................................................................... 127 Shipping Label ............................................................................................................................. 128 Shipper’s Letter of Instructions ................................................................................................... 130 AIR CHARTER-001 Form .......................................................................................................... 132


1st January 2010 11th Revision vii

NEDP-004 EUROPE Form .......................................................................................................... 133 NEDP-005 USA Form ................................................................................................................... 134 NEDP-006 COMMIT-USA Form ................................................................................................ 135 Maintenance Discrepancy Form 664 ........................................................................................... 136 Completion of the Maintenance Discrepancy Report (MDR Form 664) ................................. 137 NAMSA SALES CONTRACT – Form ....................................................................................... 138 NAMSA SALES CONTRACT – Conditions of Sale .................................................................. 139

ANNEX C – GLOSSARY OF TERMS & ABBREVIATIONS AND ACRONYMS .................................................................................................................................. 140

ANNEX D – NAMSA E-MAIL DIRECTORY .................................................... 143

ANNEX E – RESERVED ....................................................................................... 144

INDEX AND KEYWORD REFERENCE ........................................................... 145


1st January 2010 11th Revision viii

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1st January 2010 11th Revision 9

FOREWORD

In this, my first introductory remarks to the NAMSA Logistics manual, allow me first of all like to thank you, the customer, for the continuous trust you have put in NAMSA.

It remains our ultimate goal to provide you with the best services and products as part of our value proposal.

In 2009, NAMSA has experienced a steady business growth throughout its entire portfolio of products and services. Logistics support to ongoing operations remains a demanding challenge; but we have learned immensely in past years and customers now benefit from this investment in a learning process. NATO and its nations continuously challenge NAMSA to deliver at the forefront of operational logistics support.

Expansion of NAMSA's activities applied also to traditional support of defence systems and provision of logistics services. The Agency has forged ahead in expanding membership of partnerships and support conferences while broadening their scope.

This is occurring against the backdrop of an economical and financial crisis. As a result, both individual customer nations and the Alliance, are facing severe budget constraints. NAMSA remains convinced that the current climate, although serious in nature and impacting spending, also highlights the opportunities that multinational, integrated logistics support offers in countering this crisis. The Agency's experience coupled with a continuous change effort ensures that NAMSA remains flexible to meet new challenges and continues to stay relevant in these difficult times.

We remain proud of our tradition of support to NATO and its nations and and will continue to focus on continuous improvement and development in order to ensure the Agency is well equipped to support your requirements.

The information in this manual has been updated in order to reflect the latest changes in NAMSA’s logistics support and support to operations. If you have any suggestions for further improvement of this manual, please do not hesitate to contact us. POC for this manual is Mr Dirk Dewulf - Tel (+352) 3063 6479, [email protected].

Antonios CHATZIDAKIS,

General Manager, NATO Maintenance and Supply Agency




PURPOSE

What does NAMSA have to

offer?

How to work with NAMSA

The purpose of this document is twofold:

the first part of the Manual provides an overview of NAMSA for management personnel responsible for logistics at customer level. It describes the framework in which NAMSA operates and the logistics services it has to offer. For those seeking more detailed information, the manual provides references to appropriate documents;

the second part of the Manual provides essential information on how to work with NAMSA. This information is presented in the form of FAQ's (i.e. frequently asked questions and answers) such as often found in on-line services. This should enable the end user to find the details needed as quickly as possible. Additional questions and answers may be included as the need arises. Nations may choose, if they wish, to translate this information into their own national languages.

SCOPE

The NAMSA standard logistics

services

As its name implies, the Manual covers the services provided by NAMSA considered as “logistics” in accordance with NAMSO Directives (i.e. the higher level of prescriptive documents) and which fall within the Agency’s purview under the responsibility of the Director for Logistics Programmes and Operations.

This Manual does not provide NAMSA project-specific procedures. Where the need exists, such procedures will be published under the responsibility of the relevant Programme Manager after co-ordination with his customers.

We have chosen to publish this manual on both CD-ROM and in hard copy - available from the CD-ROM. This disk also includes hard copies (PDF format) of additional material referenced in the core document.

THE ORGANISATION OF NAMSA



NAMSA

“In a competitive market, to ensure

that NAMSA is the Agency of first

choice for NATO Logistics, we are

committed to working together in order to obtain more business by

offering better services performed

with less cost.”

Consolidation, Competition,

Expertise

What Is NAMSA?

The NATO Maintenance and Supply Agency (NAMSA) is the executive Agency of the NATO Maintenance and Supply Organization (NAMSO) which was created in 1958 by a North Atlantic Council decision as an autonomous entity and a subsidiary body of NATO under the terms of the “Agreement on the Status of the North Atlantic Treaty Organization, National Representatives and International Staff” signed by NATO member governments in Ottawa on 20th September, 1951.

NAMSA exists to serve the NATO nations. Its policies are determined by the NAMSO Board of Directors, composed of representatives of the Organization’s 28 current member countries who ensure that individual national interests are taken into account. A number of support agreements have been concluded with various Partnership for Peace (PfP) nations and Mediterranean Dialogue States.

As NATO’s principal logistics support management Agency, NAMSA’s mission is to provide logistic services, in peacetime as well as in wartime, in support of common equipment and weapon systems held by NATO nations. NAMSA's aim is to promote materiel readiness, improve logistics operations and to achieve cost avoidances by consolidating logistics requirements and contracting for them under competitive rules on the international market.

To accomplish this mission, NAMSA exercises the powers and responsibilities described in Directives issued by the NAMSO Board of Directors.

NAMSA’s main facilities and the majority of its workforce (approximately 1,142) are located at Capellen, in the Grand Duchy of Luxembourg. NAMSA also have personnel at our Southern Operational Centre in Taranto, Italy primarily maintaining and operating deployable assets in support of NATO operations and exercises, as well as NAMSA’s HAWK Logistics Management Office near Paris, which supports the HAWK weapon system.

Basic Concepts

The basic concepts applied by NAMSA are laid down in the NAMSO Charter. These are consolidating identical or similar logistics requirements shared by two or more customers and satisfying these requirements through commercial competition on the international market. The existing in-house maintenance capabilities are the exception and were established at the specific request of the participating nations. NAMSA sees itself not in competition with national installations and organizations, but in a complementary role, as the NATO nations’ first choice for collective logistics services.



NAMSA Customers

Customer-orientated

Programme Management

Specific procedure

NAMSA operates on a ‘no-profit, no-loss’ basis and is usually exempt from taxes on the materiel and services procured.

There is one aspect, however, which cannot be competed on the market: our customers’ opportunity to draw on the expertise accumulated in NAMSA Programmes, which constitutes an added value in terms of experience sharing and support for logistics decision-making.

NAMSA’s principal customers are NATO nations or groups of NATO nations, or more specifically their individual armed forces (Army, Air Force, and Navy), and the NATO military structure itself (i.e. SHAPE). Contractors and other organizations can also become NAMSA customers. NAMSA can also provide support to Partnership for Peace (PfP) nations on condition that a Memorandum of Understanding (MoU) has previously been signed with NAMSO. Signatories of such MoUs can participate in NAMSO Weapon System Partnerships as Associate States. All of the above are referred to as “customers” in the context of this manual.

Management of Logistics Operations in NAMSA

Logistics operations within NAMSA are entrusted to the Director for Logistics Programmes and Operations. He/she sets out logistics policy, provides guidance to the programme offices and logistics divisions and establishes overall priorities. Under the leadership of the General Manager, he/she represents the Agency for logistics matters and reports to the NAMSO Board of Directors and its subsidiary committees (the Logistics and Finance & Administration Committees).

Programme Managers can be responsible for one or several customer projects. They interface with customers through Weapon System Partnerships, SHAPE, Support Conferences and specific arrangements made for that purpose. The Programme Manager operates on the basis of NAMSO Directives, this Logistics Manual, and other rules agreed with his customers. He annually obtains resources (manpower and budgets) from his customers and executes his logistics mission in accordance with their priorities. Within NAMSA, he is supported by the Transportation and Warehousing Division, the Southern Operational Centre (SOC) located at Taranto in Italy, and NAMSA’s support and administrative divisions.

Customer-specific Logistics Support Procedures

For specific procedures related to a particular weapon system or piece of equipment, please contact the responsible Programme Manager. He will issue and maintain as required, in co-ordination with his customers, one or several project-specific regulations, e.g. “ProR-LP-PATRIOT-01”.



APPLICABILITY AND RESPONSIBILITIES

Nations organize projects and make

the decisions

Logistics Support of NATO elements

Another way of co-operating…

Legal Arrangements

The existence of the NATO Maintenance and Supply Organization and its executive Agency as legal entities is based on the NAMSO Charter, approved by the North Atlantic Council (NAC). This Charter provides a great degree of flexibility for NAMSO/NAMSA to enter into legal arrangements with customers and vendors. To illustrate this advantage, the most common arrangements are briefly explained below.

Weapon System Partnerships (WSP)

Where two or more nations are users of the same weapon system or equipment, they may choose to create a Weapon System Partnership. To do so, they must conclude a Weapon System Partnership Agreement and a Programme Directive describing the logistics services required of NAMSA for that specific system or piece of equipment.

Whilst in the NAMSO Committees all NAMSA customers are represented, a WSP comprises only those customers participating in its specific logistics support mission.

The importance of WSPs is reflected in the authority they have within the NAMSO structure. It is the prerogative of the members of a WSP Committee (WSPC) to finally approve organization, manpower, budgets, programmes and priorities, provided these are not in contradiction with established NAMSO policies (cf. NAMSO Functional Directive No. 030 para. 6).

The interface between a WSPC and NAMSA is the relevant Programme Manager.

SHAPE / Memoranda of Agreement (MOA)

For systems or equipment whose logistics support is funded from the NATO Military Budget, Memoranda of Agreement (MOAs) or Memoranda of Understanding (MOUs) are concluded between SHAPE (NATO’s Supreme Headquarters Allied Powers Europe) and NAMSO. Various arrangements govern the manner in which NAMSA Programme Managers interface with NATO bodies and the nations, depending on the system supported and on where the responsibilities lie within in the NATO structure.

Support Conferences (SC)

Support Conferences have, in principle, the same logistics purpose as WSPs, i.e. they are created for the support of a given weapon system or piece of equipment. They do not, however, share the same legal powers insofar as the authority to approve organization, manpower and budgets lies with the NAMSO Committees.

Here again, the interface between a Support Conference and NAMSA is the relevant Programme Manager.



… and yet another

Sales to Private Firms

Sales Agreements (also called Service Level Agreements-SLA)

Sales Agreements are straightforward legal arrangements concluded for a limited and specific purpose, normally between NAMSA and a single nation, or between NAMSA and an international organization.

NAMSA Sales to Private Firms

NAMSA normally only acknowledges and processes inquiries and orders from NAMSO member states or from NATO organisations. However, under the provision of NAMSO Directive No. 252 (cf. clause 2, para. 2.3), NAMSA may, exceptionally, process orders from private firms on the following conditions:

The materiel is ordered in connection with production and/or maintenance work performed by the firm concerned for a military logistics organisation of a NAMSO member state or for a NATO organisation.

The request is authenticated (countersigned), by the military logistics authority of the NAMSO member state where the firm is located or by the NATO organisation concerned.

The said military logistics authority, or NATO organisation, guarantees that :

• the materiel ordered will be used in support of a military contract for a NATO member state or for a NATO organisation.

• that payment to protect NAMSA’s interest is assured in the event that the firm defaults in any way.

Definite orders will only be accepted on receipt of a NAMSA Sales Contract (NAMSA Form No. 137 – see Annex B) duly signed by the competent military authority of the NAMSO member state concerned, or the NATO Organisation. NAMSA Form No. 137 is to be attached to the corresponding requisition.

NAMSA will apply standard Brokerage Operational procedures for this form of submission.

For further information

If you would like to know more about working with NAMSO / NAMSA, its mission, management and legal arrangements, please send an e-mail to [email protected].

You may also refer to the NAMSO Charter for further details (copies provided on request).

To avail yourself of NAMSA’s services

If you wish to make use of a particular service, please refer below to




the “How to work with NAMSA” section of this manual.

National responsibilities

NAMSA’s responsibilities

Responsibilities

The basic responsibilities of the NAMSO member nations and the Agency are set out in the NAMSO Charter:

the NAMSO nations are jointly responsible for bearing the cost of Agency operations and,

NAMSA will, to the best advantage of its customers, meet their collective requirements.

For the NAMSO nations, this involves:

identifying their requirements as accurately as possible;

applying the policy and procedures approved by them to govern their relationship with NAMSA;

bearing both the cost of their individual requirements and their share in common operational expenditure and administrative expenditure.

For NAMSA, this results in a responsibility to:

plan and propose manpower and funding resources in a timely manner;

meet the customers’ requirements in terms of time, cost, quality and priorities.

Within NAMSA, these responsibilities - which are reflected in greater detail for each project and each service in NAMSO Programme Directives - rest with the individual Programme Managers.

No profit - no loss

You pay for what

Financial Arrangements

NAMSO works on a ‘no profit - no loss’ basis. In other words, any financial liabilities resulting from the operation of the Agency must be borne by its customers. NAMSO policy applicable to customer nations in this regard is published in Functional Directive No. 410 (NAMSA Financial Regulations and Financial Implementing Rules and Procedures).

Operational Budgets and Expenditure

Operational budgets normally contain credits for the creation, increase, modification and repair of stocks and equipment, for the purchase of supplies, for indirect services and for corresponding transportation costs. There are two kinds of operational expenditure: common expenditure and individual expenditure.

Common expenditure is for the benefit of all customers of a

programme and is therefore financed jointly. This category comprises expenditure for the acquisition of spares and



you get…

equipment (i.e. investments) and for maintenance and the modification of spares and equipment (i.e. recurring expenditure). This facilitates common engineering studies / investigations. Common expenditure is shared amongst the participants in the programme/project on the basis of agreed cost-sharing formula(s) which usually take into account the density of equipment held nationally. Contributions are normally requested on a quarterly basis. Unspent credits for investment may be carried forward to subsequent financial years. Unspent credits for recurring expenditure lapse at the end of the budget year. Commitments are not allowed to exceed authorised credits.

Individual expenditure is for the benefit of specific customers. It covers each customer’s specific requirements for spares and services; the amount of each country’s individualized expenditure is forecast and financed by each customer. Spares and services furnished to individual customers are billed to them and offset against advance funding received. Customers are provided with periodical statements showing the balance of advance funding. Advance funding is normally requested quarterly on an ‘as required’ basis. Since these credits are not subject to a budget ceiling, there are no unspent credits.

Pricing

(NAMSO Functional Directive No. 421)

The pricing policy for operational expenditure is as follows:

materiel delivered from stock is billed at replacement cost, i.e. the acquisition price which is, or would be, paid by NAMSA for the replacement of the item;

materiel delivered through brokerage and services procured for a country are billed at acquisition cost, i.e. the amount paid by NAMSA for the purchase of the materiel or service;

two additional charges can be levied, namely an Accessorial Charge and a Foreign Military Sales (FMS) charge:

• the former covers transportation cost from the supplier’s point of delivery to the NAMSA Depot (currently 1.5 %.);

• the latter is charged when supplies or services are procured through an FMS case (current rates are 0% for WSP/SHAPE programmes and 3.8 % for other programmes).

Administrative Budgets and Expenditure

Administrative budgets normally contain all credits for expenditure resulting from the internal functioning of NAMSA, such as salaries, recurring expenditure for utilities, building maintenance and other operating costs, and capital expenditure for EDP-equipment etc.



… and all costs are underwritten

Administrative budgets involving more than one programme are broken down by programme. Each programme’s share must be covered by income from that programme. Both forecast and actual administrative expenditure are allocated/apportioned to the various programmes on the basis of a cost analysis. The administrative costs of a programme consist of two elements:

direct costs (i.e. personnel costs for the staff of the programme/divisions directly supporting the programmes and related peculiar costs, e.g. training, TDY), and

indirect costs (each programme’s share of the cost of divisions providing general services).

The forecast share of each programme for a given financial year forms the basis for calls for contributions (normally quarterly). The final balance is charged following the analysis of actual costs carried out after the end of the NAMSA Financial Year (1st January-31st December). Any difference between a programme’s contributions and its final share of administrative expenditure gives rise to either a credit action or an additional call for funds.

Each country participating in a programme contributes to the programme’s forecast administrative costs according to an approved administrative cost-sharing formula agreed by the participants. Cost-sharing formulas are usually based on the density of equipment held nationally. In some programmes, other or additional parameters are used (such as usage and/or equal sharing). Calls for contributions are made on the basis of known parameters and adjusted (credit/debit) after the end of the financial year.

URGENCY OF NEED AND PRIORITIES

The military operational

mission (Force Activity)

The following instructions are to be applied when requisitioning materiel or services from the NATO Maintenance and Supply Agency. They are designed to ensure that our customers’ needs are processed according to the mission and importance of the requisitioning activity and the urgency of need for the requested item or service while taking into account specific materiel management considerations.

The Military Priority System

The Military Priority System originates from a U.S. Department of Defence (DoD) Directive (4410.6). Designed to provide a standard approach to priorities in the supply chain, the system was applied within NATO and is still in use. Today, it is used for the services that NAMSA offers.

The system is based on a combination of two factors:

the requisitioning activity’s mission expressed as a Force/Activity Designator (FAD);



The importance of equipment for the

mission (Need)

the urgency of the need expressed as an Urgency of Need Designator (UND).

These two factors enable the requisitioner to determine the correct priority designator (a two position code) to be inserted into the requisition.

There are five Force/Activity Designators (FADs). Expressed as roman numerals, each has a specific definition. A summary description is provided below:

FAD I : NATO forces engaged in general war or any other force or project designated by SACEUR.

FAD II : NATO forces engaged in active combat short of general war or being maintained in a state of operational readiness for immediate combat operations upon outbreak of hostilities.

FAD III : NATO forces deployed or being maintained in a state of operational readiness for deployment.

FAD IV : NATO forces being maintained in a state of operational readiness for deployment during a longer period.

FAD V : All other NATO Forces or activities including staff, administrative and base/post supply type activities.

There are three Urgency of Need Designators (UNDs) a short description of which is provided below:

The Urgency of Need reflects the essentiality of the materiel requisitioned to the proper and timely accomplishment of the military mission assigned to the requisitioning force/activity.

Designator A Required for immediate end-use and without which the force/activity is unable to perform assigned operational missions.

Designator B Required for immediate end-use and without which the capability of the force/activity to perform assigned operational missions is impaired.

Designator C Required for on-schedule repair, maintenance, manufacture or replacement of all equipment and for the replenishment of stock to meet authorized stockage objectives.

Having selected the appropriate Urgency of Need Designator (UND) and Force/Activity Designator (FAD), the correct Issue Priority Designator (IPD) can be determined for requisitioning purposes as per the table shown below:



Urgency of Need

Force/Activity

Issue Priority Designator

A I 01

II 02

Unable to perform assigned mission

III 03

IV 07

V 08

B I 04

II 05

Impairing performance of

assigned mission

III 06

IV 09

V 10

C I 11

II 12

Stock

III 13

IV 14

V 15

The following table provides a simplified classification of Issue Priority Designators:

Type Issue Priority Designators NAMSA Requisition

P = High Priority 01 - 02 - 03 8 working hours

U = Urgent 04 - 05 - 06 - 07 - 08 4 working days

R = Routine 09 - 10 - 11 - 12 - 13 - 14 - 15 15 working days



BE AWARE: We can bevery fast, but

thereis a cost!

Tell us when you need it!

The Issue Priority Designator used affects the way in which customer requirements are managed throughout the supply chain. Deliveries from stock, processing times within NAMSA, procurement lead times and means of transport are the areas where the priority of a requirement has the most impact.

High Priority and Urgent requirements are in principle handled to achieve the fastest result, while Routine requirements are processed in the most economical manner.

Obviously, the use of high priorities has a direct financial impact; NAMSA might, for instance, opt for air transport if that is the fastest available means.

The Required Delivery Date (RDD) Concept

The Customer RDD for materiel deliveries is either determined by the customer himself (using a special field in the MILSTRIP message), or calculated by NAMSA on the basis of the Issue Priority Designator and the date of receipt at NAMSA of the customer requisition. Consequently, the customer is free to use either the military priority system or the commercial delivery date system.

ANNUAL CUSTOMER WORKLOAD FORECAST FOR NAMSA

Planning makes life easier and reduces costs

NAMSA’s Programme Managers need Customer Workload Forecasts in order to prepare the NAMSA establishment and budget for the second year following the year which actions have to be initiated (e.g. actions taken in 2007 will relate to the workload forecasts for 2009) and also – where investment is required – to obtain planning estimates for later years.

Workload forecasts, broken down per service provided, are required for each project supported.

The workload data referred to are the workload forecasts which result directly from customer inputs, e.g:

1. Number and Value of Requisitions; 2. Volume of repair and rebuild work; 3. Scale of participation in the Calibration Programme; 4. Number of technical assistance visits; 5. Number of projects.

Or, in absence of customer inputs, from the best estimates made by the Programme Manager concerned based on the past experience. The workload forecasts, established as a function of customer inputs, cover:

• The activity of the Programme Offices, • The activity of the Operational Centers and • The activity of the Divisions.



Workload Questionnaires

The Workload questionnaire provides the basis for NAMSA to guarantee workload to contractors and keeps customers liable thereto. The details of workload questionnaires vary according to the specific situation of each project.

The annual workload questionnaire is issued by the Programme Managers together with statistics based on historical data; at the customer’s request, the Programme Manager may also recommend forecasts based on the available data, trends and other known factors.

Programme Managers issue their questionnaires annually at the beginning of July and request customers’ forecasts be provided by the beginning of October.

The customers designate the addressees of the workload questionnaires and their addresses are normally included in the Programme Directory.

NAMSA Programme Managers consolidate the requirements identified in the questionnaires and, in consultation with the responsible support division chiefs, determine their implications for the full range of necessary resources (manpower, stocks, maintenance and engineering capacities, etc.)

The results of this work are subsequently reported to the customer by the Programme Manager in the form of workload forecasts, Organization and Establishment (O&E) proposals and budgets.

Any modification to or revision of the approved annual workload forecasts having an impact on manpower requirements must be submitted by the customer to the Programme Manager Office concerned. Such modifications or revisions might be addressed to the relative WSPCs.

LOGISTICS CUSTOMER SERVICES

Customer service: from the birth of a

system or equipment onwards

Acquisition Logistics

For many years, it has been recognized - and agreed both within NATO and in the individual NATO Nations - that logistics must be a prime consideration from the early stages of the conception of a weapon system or equipment until its eventual phase-out. The life cycle support cost of a system is normally several times the cost of design, development and production. It is therefore essential that the reliability, availability and maintainability of a system be considered from its inception. Integrated Logistics Support (ILS) and Logistics Support Analysis (LSA) consist of strategies and methodologies for implementing this requirement.

NAMSA has the expertise to provide services in this area. The design interface function consists of:



ILS

Maintenance

Supply

Documentation

Configuration

developing reliability, availability, maintainability and testability requirements;

reviewing contractual requirements and deliverables;

supporting failure modes effects analysis, criticality analysis and reliability centred maintenance analysis;

supporting reliability tests/evaluations and maintainability demonstrations.

In view of its mission, NAMSA normally focuses on maintenance planning, supply support, technical documentation, and configuration management.

Maintenance planning consists in assisting customers with the development of:

maintenance concepts;

support concepts;

support / level of repair analysis;

in the area of materiel management.

Supply support consists of:

initial spare/repair part provisioning;

maintaining centralized stocks;

meeting customers’ spare/repair part needs through brokerage;

supplying spare/repair parts through Mutual Emergency Support (MES);

performing disposition of excesses and disposal of surpluses.

and NAMSA has the required expertise and tools to perform spares optimization modeling.

Technical documentation related tasks include:

assisting in the development of Technical Manual specifications;

reviewing contractual requirements;

reviewing, validating and verifying manuals;

reviewing contractual deliverables and monitoring warranty claims.

Configuration Management is a service provided throughout the whole life cycle, and includes:

Configuration Identification;

Configuration Control;

Status Accounting;



Verification and Audit.

The design interface function consists in:

developing reliability, availability, maintainability and testability requirements;

reviewing contractual requirements and deliverables;

supporting failure mode effects analysis, criticality analysis and reliability centred maintenance analysis

supporting reliability tests/evaluations and maintainability demonstrations.


If you would like to know more about NAMSA’s acquisition logistics capabilities please send an e-mail to [email protected] .

To avail yourself of NAMSA’s services in this field

If you wish to make use of this particular service, please refer below to the “How to work with NAMSA” section of this manual.

N@MSAS (NAMSA @lectronic Material Support Automated System)

N@MSAS is about electronic integration and automation of the Materiel Support chain between the NAMSA customers and industry. N@MSAS allows customer Nations to electronically manage their supply orders during their life cycle. More specifically, N@MSAS electronically exchanges order related information between customers and industry from reference data (parts data and pricing) through initial provisioning and re-provisioning, up to and including invoicing. The orders life cycle ends with the electronic payments made by NAMSA.

In addition, NAMSA has developed the NAMSA @lectronic Materiel Support Information System (N@MSIS), a modular system intended to be used by all parties (customers and suppliers, including subcontractors) involved in a particular project. To minimize the infrastructure and training investment, its architecture allows each user to install only those modules necessary to fulfil his role in the project.

For further information please contact: [email protected].

NATO Co-operative Logistics Concept

Introduction

Within NATO, the approach to logistics has gradually changed over the years: initially an exclusively national responsibility, logistics is now increasingly being considered as a shared, collective responsibility. Logistics support systems have not evolved at the same pace, and today, we lack a single NATO logistics support system composed of national and NATO international elements that all fit





Another view of logistics:

the item based stock exchange

together logically into one common framework.

Numerous logistics systems are currently in place to support the various national and NATO activities, but there is no overall NATO conceptual logistics architecture on the basis of which the national and NATO systems might merge into a single, homogenous logistics system capable of providing the necessary information as and when required. As a result, countries participating in NATO collaborative projects must satisfy multiple reporting requirements either through military logistics channels or through the NATO civil logistics channels.

It was in this context that NAMSA proposed the NATO Logistics Stock Exchange as a strategy to improve co-operation in NATO logistics.

E-commerce:

E-lectronic,

E-conomical,

E-asy !

NATO Logistics Stock Exchange (NLSE)

The NATO Logistics Stock Exchange is a Defence e-logistics capability aimed at optimizing the effectiveness and efficiency of the defence supply chain and helping to reduce the cost of ownership. The NLSE brings Armed Forces and Industry closer together and thereby constitutes an e-business market. The NLSE uses a secure standard web-browser and internet technology which is accessible to any user having acquired access rights.

Armed Forces of the various COMMIT Partnership Participating States report the contents of their inventory into a central database for the benefit of mutual global asset visibility. It is here where Armed Forces can start their co-operation for the benefit of everybody.

The NLSE is a true logistics exchange market that can help to resolve out-of-stock situations, sell excess and buy materiel for routine replenishment from partner Armed Forces or from industry.

Electronic Bidding (eBid)

The eBid website is designed to allow qualified vendors to respond to NAMSA Requests For Proposals (RFPs) 24 hours a day, 7 days a week in a simple and secure manner.

Located at www.natolog.com the eBid system is the first electronic business tool the Agency has made available over the Internet.

The eBid system currently extracts information - from NAMSA’s integrated information system (SAP) - on all non-restricted, codified items of supply to be procured by NAMSA and publishes the corresponding RFPs on the Internet. In the future, NAMSA plans to include RFPs for maintenance services as well as a price and availability consultation feature. The Agency will continue to send RFPs to firms by conventional mail and by fax as before until a significant registration base is established.

If you have any questions, please contact [email protected]

http://www.natolog.com/�




Step 1

Buy & Sell

Stock Holding & Asset Requirements Exchange (SHARE) / Common Item Materiel Management (COMMIT)

SHARE was the first building block in the NATO Logistics Stock Exchange and was merged with COMMIT.

It is the standard (re-)distribution tool for materiel assets that are in excess situation.

Step 2

Collective stock management

A full definition of COMMIT is provided in NAMSO Functional Directives No. 224 and 225.

COMMIT exploits the logistics infrastructure of the N-MCRL and the inventories reported by the COMMIT Partnership Participating States to achieve joint asset visibility [n1]for common items. Prior to initiating replenishment from industry, armed forces can exchange materiel directly amongst each other. The key to this concept lies in the establishment of joint asset visibility, item usage data, and the analysis of these data for the computation of NATO global item usage forecasts.

The COMMIT concept makes it possible for the various COMMIT Partnership Participating States to reduce their inventories considerably and to avoid the risk of creating excess stock.

Step 3

eCat1

Provisioning File for Items (eCat1)

eCat1 was the third and final building block in the NATO Logistics Stock Exchange. The original concept was to develop a repository of various electronic catalogues from industry where nations could review and select items to order directly from industry. Essentially, the original intent was to work toward the joint management of provisioning sources obtained over many years by all countries and NATO agencies. The PROFIT functionality was scaled back and now comprises two main components.

The first component is the eBid functionality as mentioned above.

The major element is eCat1. This capability was developed under the COMMIT concept and aimed at establishing wholesale level contracts with industry for specifically selected items by the COMMIT Partnership. The wholesale level outline contracts are long term contracts using approved NAMSO/NAMSA Procurement Policies. The eCat1 capability exploits the logistics infra-structure of the N-MCRL, and COMMIT and helps facilitate joint management of provisioning sources for NATO materiel assets in general and common items in particular. Additionally, eCat1 offers a unique capability for industry to reduce it costs to provide material.

A web version is available on the common portal www.natolog.com.

All requirements consolidated through COMMIT will be procured through the NATO Logistics Stock Exchange.




If you would like to know more about the NATO Logistics Stock Exchange please send an e-mail to: [email protected]



The NATO Master Catalogue of References for Logistics (N-MCRL)

The NATO Master Catalogue of References for Logistics (NMCRL) is a database of codification information available on DVD and via the internet.

The NMCRL/NMCRL+ is an extract of the codification database maintained by NAMSA. Most of the information in the latter is provided by the National Codification Bureaux of the NATO nations. It contains over 16 million NATO stock numbers (NSNs), 31 million part numbers, over 1 million manufacturer codes and 23 million user registrations.

The NMCRL/NMCRL+ is available to all NATO and non-NATO government organizations on an annual subscription basis. The DVD is issued every two months, to reflect the daily changes to the NAMSA central database. There are currently over 1,600 subscribers worldwide.

You can consult the subscription terms & conditions and, if interested, complete a subscription form.

For further information please refer to the NMCRL/NMCRL+ website or contact [email protected]. See also the “How to work with NAMSA” section of this manual.

NATO Ammunition Database (NADB)

The NATO Ammunition Data Base (NADB) is a CD-ROM product created by NAMSA that contains extensive information about ammunition, including more than 150,000 items held in the NATO inventory. It is available to authorized customers on payment of an annual subscription. Government and commercial entities may subscribe.

The data base includes:

ammunition entries – codification, logistics, technical and interchangeability data on all types of ammunition used in NATO countries, and others that employ the NATO codification system;

a publications library – containing more than 450 NATO ammunition publications (English and French versions),


http://www.nato.int/structur/AC/135/nmcrl/nmcrl_e/chapters/14_general_conditions_e.htm�

http://www.nato.int/structur/AC/135/nmcrl/nmcrl_e/chapters/13_subscription_form_e.htm�

http://www.nato.int/structur/AC/135/nmcrl/nmcrl_e/index.htm�




including Standardization Agreements (STANAGs) and Allied Ordnance Publications (AOPs). Some national ammunition publications are also included. The library can be searched for words or text strings;

automatic cross-links between inventory entries and the publications library.

The NADB user interface can be displayed in English or French.

For further information please contact NAMSA by e-mail [email protected] or by fax No. (+352) 3063.6660, or visit our Web site http://www.namsa.nato.int /ammo/nadb_e.htm

Integrated Logistics Support

Software for NATO facilities

Strategic Airlift Interim Solution (SALIS)

The SALIS programme originated with the Prague Capabilities Commitment and the European Capability Action Plan committing NATO and EU nations to improve their deployment capabilities.

The SALIS Partnership assures access to up to six AN 124-100 aircraft through a contract with Ruslan Salis GmbH guaranteeing access to the largest cargo aircraft on the market and involving both NATO and EU nations.

If you would like to know more about the SALIS Programme please send an e-mail to [email protected].

NATO Depot & Support System (NDSS)

The NDSS is an automated and integrated logistics support software tool designed, developed and supported by NAMSA. It covers the main logistic functionalities such as item identification, supply, maintenance, property accounting, asset management and consignment tracking. NAMSA is the designate Software Support Center and provides full customer support including end-user training in its NDSS training facility at CAPELLEN.

NDSS runs on a Windows platform and works in client-server mode. It can be installed on a server with a theoretically unlimited number of workstations connected to it, but it can also run on a stand-alone workstation or laptop. It has multi-level capability through standard software that can operate in a central and distributed mode, which permits data exchange via a transaction interface. This allows users in the central mode to manage multiple depots from a central Inventory Control Point (ICP). A web portal to NDSS is available for requisition processing. A deployable NDSS version (operated on laptop) has been developed and was successfully used in NATO exercises.

NDSS is widely used by a large number of entities at almost all different geographical locations throughout NATO and CRO areas i.e. NATO CIS depots, Forward Support Points, NATO Headquarters Support Commands, and HRF Commands. Five user groups are using NDSS in the central mode for management purposes. NATO wide,





there are some 800 plus NDSS end-users with a growing trend.

NDSS is interfaced with SAP at NAMSA, with the NATO Automated Financial System (NAFS) outside NAMSA and with the Interim Consignment Tracking Capability (ICTC). This pilot project based on RFID technology was implemented by NC3A.

Recent enhancements and developments include: streamlining of business areas and simplification of user interface, introduction of Unique Item Identification (UID) compliant with STANAG conventions and using encoding standard ISO/IEC 15434, bar code support, web services, green and blue fleet vehicle management support as well as several technological upgrades.

NDSS O&M support is funded by the NATO nations through the Military Budget Committee. Current policy is that NATO nations may use the NDSS software package free of charge. The corresponding hardware and all related effort for initial training and installation support by NAMSA does, of course, have to be funded by the user.


If you would like to know more about the NDSS, please send an e-mail to [email protected].

Direct Procurement Of

COTS ADP Hardware From Manufacturers

Direct Procurement of COTS ADP Hardware from Manufacturers

NAMSA has arranged contracts with suppliers to procure COTS ADP Hardware directly from the manufacturers without passing through local resellers. The advantages of this arrangement are greatly reduced prices, International Warranty coverage and standardization of models and configurations. Customers from all NATO organizations, NATO projects hosted by the Nations and in many cases Nations themselves may profit from this by procuring their ADP Hardware through NAMSA. Orders are made online at the contractor website dedicated to NAMSA customers.

The price reduction is independent of the quantity ordered. Orders can be placed for even 1 PC at a time, reducing the strain of having to consolidate orders and having to deal with 1000 PCs arriving on the same day.

Hardware standardization and amalgamation effort in the area of WANs and LANs is becoming an increasingly important issue all over NATO. The rewarding advantage of procuring standard equipment at reduced prices is clear.


If you would like to know more about this opportunity, please send an e-mail to [email protected].





Centralised License

Procurement and Management for

NATO

NATO Central Software Management (CSWM)

NAMSA provides consolidation of all NATO Wide COTS Software Requirement, leading to the centralized Procurement and Management of these products. Customers may profit from this service with benefit of cost savings for all NATO organizations and NATO hosted projects by the Nations that choose to procure their software through NAMSA.

The hardware and software standardization and amalgamation effort in the area of WANs and LANs is becoming an increasingly important issue all over NATO. As a consequence, the rewarding advantages to procure out of the pool of centrally managed, standard software packages, rather than maintaining the product diversity of individual product selection and local procurement is quickly becoming apparent to every NATO Organizational Body or Project Manager who is aware of CSWM.

While not all software can be centrally procured and managed, a large variety of products has already been identified, which justify and call for Central Software Procurement and Management. NAMSA is currently negotiating further NATO Enterprise Agreements with several software companies and resellers.


If you would like to know more about the CSWM, please send an e-mail to [email protected].

Logistics Customer Service: Buy,

Stock, Replenish

Materiel Management

Overview

Materiel management addresses all materiel or supply requirements during the life cycle of a weapon system or equipment, from initial provisioning of spares as part of acquisition logistics until disposal. NAMSA offers logistics support to its customers for all the facets of this materiel management.

Depending on its requirements, a nation may chose to build up stocks and have these inventories managed by NAMSA or its contractors, to use direct exchange services or to be supported on a brokerage basis. The re-use of inventories through reclamation, the redistribution of supplies among customers and their disposal through demilitarization or excess management also lie within the scope of materiel management.

The following sections provide details of the services available.

Initial Provisioning

NAMSA’s initial provisioning activities are governed by NAMSO Functional Directive No. 218.

The term “initial provisioning” refers to the selection, initial provisioning and positioning of stocks. This activity is considered to be




There is always a first time…

part of acquisition logistics. In fact, initial provisioning also frequently occurs later on in the life cycle - in the event of equipment modifications, major equipment improvements or component replacements.

The expertise offered by NAMSA in the field of support concept modeling and in recommending quantities and storage locations based on reliability factors will greatly help to reduce investments, especially when several customers join in common support for a given system or equipment.

Initial provisioning covers both expendable and non-expendable (i.e. repairable) items. The service is closely related to stock management, codification and configuration management.

Once you are the owner, you are responsible for

managing stocks

Management of Stocks

NAMSA’s stock management activities are governed by NAMSO Functional Directive No. 217.

Stock management involves the following aspects:

Service Levels

A service level is defined in terms of the probability that demand can be satisfied from stock on a routine basis. Service levels are fixed in advance as an objective, based on guidelines established by the customers and the provisions of the Programme Directives. Service levels are a function of operational requirements and budgetary constraints. The fill rate is an expression of the extent to which a service level has been met.

System Stock Lists (SSLs)

NAMSA publishes and annually updates System Stock Lists (SSLs), Weapon System Stock Lists (WSSLs) or Electronics System Stock Lists (ESSLs) listing items that the Agency is authorized to stock in order to ensure the logistic support of a given system. An SSL normally indicates the NATO Stock Number, the quantity and the price. The prices shown in the SSLs are fixed for one year.

Issues from Stock

An issue from stock is the release - in response to a requisition - of materiel belonging to a weapon system for which NAMSA has been authorized to hold stocks.

Replenish through stocks & repair

Direct Exchange Services (Materiel Movement)

NAMSA’s direct exchange services are provided i.a.w. NAMSO Functional Directive No. 216.

Direct exchange is a system in which serviceable items are held for issue in exchange for like items turned in for maintenance. Direct exchange stocks are normally selected in an Item Selection Working Group where both customers and NAMSA are represented. The need



for direct exchange stocks arises:

if the item requires maintenance beyond the capability of the customer or can be repaired more economically in a common program;

if the item is of proprietary nature and has to be repaired in special facilities under NAMSA contracts.

In exchange for the direct exchange item, the customer must return the unserviceable item within 60 calendar days.

Maintenance aspects are covered under Maintenance Services.

If you need it, we’ll buy it

Brokerage Services

For items not held in stock or for items which NAMSA may not issue from stock either to a specific customer or for a specific purpose, NAMSA will fill the customer’s requisition through brokerage. Customers can requisition for items whether or not NAMSA has an established support agreement for the system concerned.

To fill the requisition, NAMSA will consider all available sources of supply. Some restrictions apply to the use of U.S. Military Sources through Foreign Military Sales (FMS) cases.

Random Brokerage Services

NAMSA provides Random Brokerage Services in support of national, and multi-national, requirements. This can range from the provision of a single supply item, to an entire turnkey project.

Any material or equipment not being supported by a particular NAMSA WSP (Weapon System Partnership) can be handled by the Random Brokerage Services Team. There is considerable expertise available to the nations within the Agency.

Supply items

Supply purchases can range from Ailerons to Zips (including submerged flying suits, medical equipment, computers, raw material, tires, etc.). Source Identification is a vital issue. In cases where there are several requests for the same material, consolidation is made to achieve better prices.

When the Random Brokerage Team at NAMSA receives a request for material, the appropriate sources will be selected from the NAMSA Central Source File, which contains 10,000 active and reliable sources from the industries located within the NATO nations. After an international competitive bidding process, NAMSA selects the best offer and submits it to the customer for final approval. After customer approval, NAMSA issues a contract to the selected bidder. NAMSA also arranges for transportation of the material and administrates the contract throughout the process until the work has been completed and final delivery and payment have been made.



The principle governing documents for this operation are NAMSO Functional Directives 212 and 252, and NAMSA Procurement Regulation NR 251-01.

Turnkey projects

A growing area of interest to nations is the provision of large scale projects that are administered by NAMSA from Capellen and sometimes performed in austere environments. This may range from complete surveillance systems to the construction of large facilities.

The main governing documents for this operation are NAMSO Functional Directive No. 252 and the NAMSA Procurement Regulations (NR 251-01).

Any NATO or Partnership for Peace state having a signed a Memorandum of Understanding with NAMSO can request services for systems not supported by existing NAMSA Weapon System Partnership Committees or Support Conferences.

Examples of the kind of projects supported include:

Repair / maintenance services Turnkey solutions Leasing services Real Life Support (RLS) for in-theatre troops Medical services Construction services Special Training services Surveillance services

NAMSA does not stock weapon systems or ammunition in any of its facilities.

To obtain further details about these services or for additional information, e-mail: [email protected].

Is it urgent?

Mutual Emergency Support (MES)

NAMSA’s Mutual Emergency Support activities are governed by NAMSO Functional Directive No. 221.

The purpose of the Mutual Emergency Support system is to make use of assets in other NATO nations to satisfy priority requisitions that cannot be filled immediately from NAMSA stocks. The procedure requires the NATO Nations to nominate Points of Contact (POCs).

Offering participants can provide materiel with or without compensation.

If compensation is requested, the receiving participant is billed the price requested by the offering participant. Materiel can also be offered on a replacement in kind or on a loan basis. NAMSA undertakes to ensure that the receiving customer replaces or returns the materiel.




Have you stocked more than you

need?

The end could be just the beginning

Redistribution of Stocks (ROS)

NAMSA’s redistribution activities are governed by NAMSO Functional Directive No. 222.

The purpose of this service is to achieve economies for NAMSA customers and to improve the effectiveness of brokerage support by using reported long supply and excess stocks in the countries as the first source of supply.

Customers can at any time report availability of such stocks to NAMSA. Stocks may cover any items that the customer is willing to offer for potential redistribution to other NATO customers who may have a need for these items. Normally such stocks are surplus, excess or in long supply.

Reclamation

Reclamation involves removing parts and components from a piece of equipment (normally scheduled for demilitarization) for subsequent re-use. Items obtained through reclamation are returned to the supply or maintenance system and constitute an economical source of supply, especially for older technology.

NAMSA establishes a contract with a commercial firm to demilitarize the equipment. The contractor receives equipment scheduled for demilitarization, removes reusable parts or components from the equipment then ships them back to a designated supply or repair centre (customer or NAMSA depot). The reclaimed parts are inspected by the depot (and repaired as necessary) then placed in stock for future use.

NAMSA may arrange with its customers to have military personnel remove parts and components for reclamation; in this event, the contractor only receives the equipment for demilitarization once all the parts and components have been removed.

The advantage of this service is that nations have the possibility of recovering parts and components at no cost (except for repairs).

Once the equipment has been stripped of all reusable parts and components, the contractor has welders cut it into pieces that can no longer be used for any military purpose. The contractor then sells the metal for scrap to recoup its costs and make a profit. The contractor is obliged to comply with all environmental requirements and clean up the demilitarization site to the national authorities’ satisfaction.

In addition, NAMSA and the nation owning the equipment receive a share of the proceeds of the reclamation (which covers the cost of having NAMSA administer and monitor the contract).

Transportation of Supplies

To satisfy its customers’ transportation requirements, NAMSA operates the NAMSA Transportation System (NTS) to transport



NATO and/or country-owned materiel. The NTS caters for shipments of all types of materiel, including dangerous goods and classified materiel.

Under the NTS shipments are made for:

supplies from NAMSA stocks; supplies directly from suppliers to customers; direct exchange items from NAMSA stocks to customers and

vice-versa.

Special contracts with military and commercial freight forwarders and customs brokers as well as contractual clauses in supply contracts provide for smooth transportation arrangements.

NAMSA organizes all transport at the most economical conditions, NATO-wide, using all means of transport to cater for express and routine requirements.

Customers benefit from NAMSA’s transportation expertise and advisory services in the field of:

freight/item tracking; customs formalities; transportation documents; transportation costs.

Shipping of Supplies

Shipment from Customer

Shipments from customers to any place can be organized through the NTS. For NTS shipments a tasking is required. This can be achieved through the relevant programme office or CLO.

Shipment from Contractor

Shipments from contractors are organized through the NTS. NTS shipments can also be based on contractual arrangement with the repair contractor. NTS shipments require a tasking to be arranged through the relevant programme office or CLO.

Shipment from NAMSA Stocks

NAMSA’s transportation planning activity consolidates items in shipments according to common selection criteria, such as delivery date, destination, customs status, nature of materiel, project etc.

A designated freight forwarder is tasked to collect the shipment from a NAMSA warehouse and to deliver to the final destination as per transportation instructions recorded in the NTS.

Insurance of Materiel

In principle, NAMSA does not insure materiel during transport. However, if the customer so wishes, NAMSA may take out a comprehensive (all risk) transport insurance cover for movements



initiated by NAMSA on behalf of its customers within the NATO member countries, including loading and/or unloading operations (the premium is calculated on basis of a percentage, 0.0325 % as of 1st October 1996, to be applied on the declared value of the material transported).

In the absence of comprehensive insurance, NAMSA’s liabilities vis-à-vis its customers are governed by international agreements such as:

the Warsaw Convention as amended by the Hague Protocol dated 28.09.1955 in the case of air shipments;

the Hague-Visby Rules (i.e. the Hague rules as amended by the Brussels Protocol dated 23.02.1968) in the case of sea shipments;

the CMR Convention as amended by the Geneva protocol dated 05.07.1978 in the case of road shipments;

the CIM Convention dated 1st May 1985 in the case of rail shipment.

Transportation of Dangerous Goods

When NAMSA is tasked to transport dangerous goods, the following international regulations governing the transportation of dangerous goods are applicable:

the IATA Dangerous Goods Regulations for air transport;

the International Maritime Dangerous Goods Code (IMDG code) for sea transport;

the European Agreement governing the Regulations Concerning the International Transport of Dangerous Goods by Road (ADR);

the European Agreement governing the Regulations Concerning the International Transport of Dangerous Goods by Rail (RID).

Transportation of Classified Materiel

The transportation of classified materiel is provided by NAMSA i.a.w. NATO document C-M(2002)49, "Security Within the North Atlantic Treaty Organization".


If you would like to know more about NAMSA’s materiel management capabilities please send an e-mail to [email protected].






Logistics Customer Service:

Overhaul & Repair

Maintenance Services Management

Overview

NAMSA’s maintenance services are provided i.a.w. NAMSO Functional Directive No. 231.

NAMSA processes customer maintenance requirements and establishes repair/overhaul programmes on a contractual basis by locating the most favourable repair/overhaul facility and obtaining advantageous conditions of production and cost through the consolidation and competition of customers requirements.

Advance planning is necessary to establish maintenance programmes based on forecasts for scheduled and unscheduled requirements, and to prepare appropriate investment and maintenance plans for the approval of participants.

Requirements for which advance planning is not feasible are dealt with on an unprogrammed basis, an effort being made to consolidate such requirements.

In accordance with the above general principles, NAMSA provides the following services:

programmed services;

unprogrammed services;

The above categories of maintenance are generally carried out at the site of a contractor;

on-site maintenance services;

On-site work is performed by a contractor team at the site where the equipment is installed and may include ‘programmed scheduled’, ‘programmed unscheduled’ and ‘unprogrammed’ maintenance services;

pre-depot-level maintenance surveys;

A pre-depot level maintenance survey may be performed to assist customers in the evaluation of the technical status of a piece of equipment, in order to determine whether repair/overhaul is needed and to what extent.

If you have a plan (with dates)...

Programmed Maintenance Services

Repair and overhaul programmes are designed to ensure high quality performance at minimum cost. Whenever feasible, systems, end items or individual repairable items requiring the same techniques and industrial capabilities for their repair and/or overhaul are consolidated into a single programme. This is because it is possible to obtain more favorable conditions of production and cost for the resulting consolidated workload.



Such programmes are planned in advance by the responsible Programme Manager together with his customers.

A “programmed scheduled Service” is a firm maintenance service that is pre-determined and time-phased. It has the advantage of allowing timely planning for the service required and for all related activities (e.g. part stocking).

A “programmed unscheduled service” is a maintenance service for which no specific schedule for execution can be established in advance. The yearly average for a specific service is the only available planning figure. However, programmed unscheduled services also have the advantage of making planning possible for the service required and for all related activities.

NAMSA monitors and manages the processing of items to be repaired/overhauled in contractor plants and periodically advises customers of the current status.

...or no plan at all

Don’t wait for the repair

Unprogrammed Maintenance

When unserviceable items are generated in small quantities as a result of unexpected failures, or at an unpredictable rate, they cannot be reported in advance as programmed requirements, either scheduled or unscheduled.

Whenever feasible, any advance information about potential unprogrammed requirements should be provided to the NAMSA Programme Manager by the customers (without any commitment on their part). Such information (e.g. estimated quantity of repairable items or categories of items to be processed in a given period) can be provided in the Annual Workload Questionnaire, or at any other time.

Such advance information will allow NAMSA to determine whether requirements can be met through existing contracts or if special contractual arrangements will have to be made. If no advance notice has been given to the Agency, unprogrammed requirements are treated on a case by case basis.

Direct Exchange Services (Maintenance)

Under the Direct Exchange (DX) concept, NAMSA delivers a serviceable item from a common stock without waiting for the repair of the unserviceable item sent in for maintenance. In addition to the short turn-around-time, this has the advantage of enabling NAMSA to achieve more economical repairs and, where applicable, to consider demand over longer periods when replenishing stocks.

DX maintenance usually involves two areas of responsibility: materiel management (i.e. supply) for movement of materiel and stock management, and maintenance services management (i.e. maintenance) to achieve timely repair of unserviceable items.



Services where they are needed

On-Site Services

Field maintenance and depot-level maintenance are not restricted to contractor facilities. Providing services where the systems or the equipment is located can be more economical under certain circumstances - and this is sometimes the only possible solution (e.g. for fixed installations). Such “on-site” maintenance services can be tailored to customers’ needs. Programmed scheduled services and emergency interventions are the most common approaches. Surveillance activities and more complex system or equipment modifications are other examples of on-site services provided by NAMSA.

Munitions disposal

Disposal and Demilitarization of Ammunition

NAMSA is the principal management Agency in Europe in the field of ammunition demilitarization. NAMSA lets contracts for the disposal of nations’ surplus holdings, and monitors contract performance until completion. Only environmentally responsible processes are allowed under these contracts. NAMSA’s contractors have demilitarized most types of land, sea and air munitions, including mines, cluster bombs, rockets and guided missiles, with many types of high explosive and pyrotechnic fillings.

In some instances, NAMSA demilitarization programmes can generate a net income for the participating nations. The reclamation of the silver content of special batteries during disposal is a case in point.

Reclamation and demilitarization are overlapping activities.

PfP Trust Fund Demilitarization Projects

These activities are sponsored by member nations through the NATO Partnership for Peace (PfP) Trust Fund, which was initially established in 2000 by the Political Military Steering Committee (PMSC) of the Euro-Atlantic Partnership Council (EAPC), as a mechanism to enable partner nations to meet their Ottawa Treaty obligations to dispose of anti-personnel landmines. It has been expanded to address the disposal requirements of small arms and light weapons, which pose particular security risks associated with arms trafficking and, in principle, all conventional munitions.

NAMSA has been selected as the Agency of choice to examine the technical, operational and financial viability of any project proposed by the partner country and to create a suitable project proposal. NAMSA also manages all aspects of any subsequent project, ensuring that the project achieves its operational aims within budget, on time and with full transparency to all parties.

Projects have been completed in Albania, Serbia, Moldova, Georgia, Ukraine and Belarus. Further projects are currently under way in Afghanistan, Azerbaijan, Jordan, Ukraine, and Uzbekistan, and others are under development in Georgia, Kazakhstan and Mauritania. These projects have involved or will include the destruction of surplus stocks of weapons and munitions, the conversion of rocket fuel and the



clearance of unexploded ordnance.


If you would like to know more about the NAMSA / PfP Trust Fund Demilitarization Projects please send an e-mail to [email protected]

Items on hand

Maintenance Float

NAMSO Functional Directive No. 215 sets out policy to govern the creation and operation of maintenance floats by NAMSA.

Customers participating in NAMSO support arrangements may decide to keep in storage selected end items and/or assemblies and sub-assemblies to be made available as rapid replacement for like but unserviceable items. Such items constitute a special type of stock known as a NAMSA Maintenance Float, which can be utilised in support of repair/overhaul programmes.

Planning reduces costs and saves

time

Maintenance Plan

NAMSA will establish a maintenance plan for potential customers, based on an evaluation of the requirements, estimated workloads and available technical capabilities. The plan will present various factors to be considered if the maintenance programme is to be a success, such as:

items involved;

services required and starting date;

estimated workload and expected duration of requirements;

definition of work required;

estimated mean time for repair/overhaul;

tentative input schedule;

work specifications and testing criteria;

recommendations for stockage of parts and maintenance float / direct exchange items;

special tooling and testing requirements;

warranty requirements;

transportation requirements;

estimated financial implications including NAMSA’s costs.

The maintenance plan is submitted to the potential customers for approval.

Economical Repair Criteria

NAMSA takes what are known as ‘economical repair criteria’ into account in processing its customer maintenance requirements. Specific economical repair criteria are established for each programme/project.



When the options are repair or buy

Normally, items whose value is lower than an agreed minimum Stock List Price (SLP) will not be considered for repair or overhaul. However, when justified by the quantity involved, or in cases of shortage or non-availability of new items of supply (with no replacement or substitute items available) requirements for such items are still processed.

For items whose value exceeds the agreed minimum Stock List Price and for which a repair and/or overhaul programme is considered, a repair and/or overhaul price ceiling is established. The price ceiling is expressed as a percentage of the Stock List Price of the items involved. This percentage will vary, depending on the complexity and technicality of the equipment and of the work to be performed. For low value items, a price ceiling of 65% is generally applied.

Repair and/or overhaul work can be authorized irrespective of an established price ceiling in case of urgency, temporary shortage or when an item is categorized as critical item.

Transportation for Maintenance Activities

To satisfy its customers’ transportation requirements, NAMSA operates the NAMSA Transportation System (NTS) to transport NATO and/or country-owned materiel. The NTS caters for shipments of all types of materiel, including dangerous goods and classified materiel.

Under the NTS shipments are made for:

repairable and serviceable materiel in the Repair and Return Cycle as direct shipments either under the “door to door” concept or via NAMSA;

direct exchange items from NAMSA stocks to customers and vice-versa.

Special contracts with military and commercial freight forwarders and customs brokers as well as contractual clauses in maintenance and supply contracts provide for smooth transportation arrangements.

Customers benefit from NAMSA’s transportation expertise and advisory services in the field of:

freight/item tracking; customs formalities; transportation documents; transportation costs.

Shipping for Maintenance Activities


Shipments from customers to any place can be organized through the NTS. For NTS shipments a tasking is required. This can be achieved through the relevant programme office or CLO.




Shipments from contractors can be organized through the NTS. NTS shipments can also be based on contractual arrangement with the repair contractor. NTS shipments require a tasking to be arranged through the relevant programme office or the CLO.


If you would like to know more about NAMSA’s maintenance management capabilities please send an e-mail specifying your area of interest to [email protected].



Logistics Customer Services

Your test equipment MUST

work correctly

Calibration

NAMSA’s calibration services are provided i.a.w. NAMSO Functional Directive No. 242.

Overview

Periodic calibration/certification of standards and test equipment used in a calibration system is fundamental in assuring optimum operation and reliable measurements and in maintaining system integrity

Standards, precision measuring and testing equipment should be calibrated using recognized and authorized standards of a higher echelon, at regular intervals (known as calibration periodicity), in compliance with the relevant calibration procedures.

NAMSA’s calibration capabilities have been established with a view to:

providing an integrated calibration service meeting customers’ specific system requirements;

minimising the investments (in specially trained personnel and in specialized equipment) of the customers participating in a joint calibration programme;

providing consistent and homogeneous calibration support for the systems concerned;

ensuring the optimum operation of the systems supported, through controlled periodic on-site calibration of the test equipment used in support units.

NAMSA Calibration Facility

The NAMSA calibration facility comprises of:

a Secondary Reference Laboratory where NAMSA primary




standards are maintained;

a Field Calibration Section , which transports various sets of transfer standards and measuring equipments on-site, to be used on a scheduled or ad hoc basis;

a Precision and Measuring Equipment Laboratory (PMEL) located at Geilenkirchen Air Base (Germany), which provides calibration support to all the precision and measuring equipment belonging to the NAEW&CF E-3A Component;

a maintenance cell to provide repair support to all NAMSA and user standards and measuring and test equipment.

It also performs administrative management of the UE3 Team (Unified approach to Electromagnetic Environment Effects), which receives operational guidance from NCSA.

This is what we can do

NAMSA Calibration Services

The following Calibration Services can be obtained from NAMSA:

Calibration/Repair of Standards and Equipment

NAMSA, through its NATO Reference Laboratory and the Calibration Mobile Team, provides in-house and on-site calibration services up to Secondary Reference Level on standards and on precision measuring and test equipment deployed within European NATO countries and NATO Organizations in order to meet the calibration requirements requested by its customers. A maintenance cell exists to provide repair support for all NAMSA and user standards and precision measuring and test equipment. A stock of spare parts, a library, technical documentation and records are maintained to meet calibration facility support requirements and certain direct requests for repair and technical assistance from member Countries and NATO Bodies.

The NATO Reference Laboratory

The NATO Reference Laboratory (ISO/IEC 17025 Accreditation n° 2/004) is located in the Calibration Branch building at NAMSA-Capellen.

Mobile Calibration Services

The Field Calibration Section visits customer Units/sites and calibrates all equipment presented for calibration.

Precision and Measuring Equipment Laboratory (PMEL)

The Precision and Measuring Equipment Laboratory provides calibration support to all the precision and measurement equipment belonging to the NAEW&CF E-3A Component (Geilenkirchen A. B., Germany).

Calibration Assistance to Countries

NAMSA assistance can be made available in the following areas:



Issue of Calibration Procedures The NAMSA calibration facility maintains the calibration procedures for most test equipment used by customers.

Establishment of Calibration Procedures NAMSA can provide or develop calibration procedures if required.

Warranty Conditions Calibration certificates are provided to guarantee accuracy and traceability back to the International System standards through various National Laboratories. NAMSA calibration services are certified to conform to the requirements of ISO 9001. Furthermore, the NATO Reference Laboratory is accredited against ISO/IEC 17025.

Transportation for Calibration Activities

To satisfy its customer's transportation requirements, NAMSA operates the NAMSA Transportation System (NTS). The NTS ships NATO or country-owned materiel. Special arrangements cater for shipments of all types of materiel, including dangerous goods and classified materiel.

Shipping for Calibration Activities


Shipments from customers to any place can be organized through the NTS or by non-NTS means. For NTS shipments a tasking is required. This can be achieved through the relevant programme office or CLO.


Shipments from contractors can be organized through the NTS or through non-NTS means. Non-NTS shipments are usually based on contractual arrangement with the calibration contractor. NTS shipments are arranged through the relevant programme office.

Economical Repairs

Where repairs are necessary or requested, NAMSA will provide the most economical repair or inform the customer when the repair costs are considered uneconomical.


If you would like to know more about NAMSA's calibration capabilities please send an e-mail to [email protected] .







Engineering

Engineering and Technical Support

Engineering and technical support is provided by NAMSA i.a.w. NAMSO Functional Directives Nos. 244 and 245.

Technical Services

Overview

Cost savings in materiel management and maintenance services are generally achieved by consolidating customer requirements and by contracting for larger quantities or for services on a larger scale through international competitive bidding, instead of contracting for limited quantities to meet individual nations’ requirements separately.

The very nature of the technical services provided by NAMSA and their reduced cost ensure that both efficiency and cost savings are achieved for the customer. Most of the costs associated with technical services are investments that can be shared by customers for a specific system or type of equipment. Even if only two nations participate, their costs can be halved (depending on their cost sharing arrangements). In addition, the experience NAMSA has accumulated through the technical support it has provided for many systems constitutes a further advantage. In short, NAMSA’s technical services constitute a definite advantage for the customer.

NAMSA’s technical services are offered not in a single package but as a range of services from which customers may choose to suit their needs.

The broad categories of services available to the customers are:

Engineering and Technical Support Configuration Management Technical Assistance


If you would like to know more about NAMSA's technical services please send an e-mail to [email protected] .



Keep the systems going…

Engineering Services

Once a weapon system is deployed, engineering services become an essential function responsible for solving current and anticipated operational and logistic support problems to maintain operational readiness. Engineering services can also include routine technical tasks that are necessary to support the deployed weapon system or equipment. The recognized configuration authority is normally responsible for establishing the scope of the engineering services programme required to support the system throughout its life cycle.




The configuration authority initiates specific engineering services tasks, monitors and evaluates the work performed under each task, decides whether to approve recommendations submitted and issues the resulting implementation instructions.

The scope of engineering services programmes varies with the complexity of the weapon system or equipment involved and also depends on the technical support concept utilized. Engineering services to support a complex weapon system may encompass any of the following tasks:

performing engineering investigations or studies to resolve identified technical deficiencies;

designing engineering projects aimed at modifying existing equipment or introducing new components in order to correct or prevent technical deficiencies;

constructing and testing engineering trial kits to demonstrate the validity of proposed design changes;

preparing complete “change order” packages;

performing standardization engineering studies to ensure that design changes and modifications make maximum use of standard parts and materiel;

providing engineering field-service support to solve unique technical problems beyond the capabilities of the normal maintenance support structure;

finding new manufacturing sources for peculiar components when repair parts are no longer available from original sources, and verifying that such new sources are technically qualified.

Some specialities

Maintenance Facility Surveys

NAMSA can survey maintenance facilities to verify their capabilities either for its own purposes or at the request of customers. This service is provided as part of NAMSA’s engineering services.

Have the necessary data…

Technical Data

The term ‘technical data’ here refers to data developed and required for the production process supporting an acquisition strategy and engineering and logistics support. Such data may include:

co-operative production agreements between countries;

license rights, proprietary and administrative arrangements, bailment and custody agreements;

arrangements between countries governing participation in investments, distribution of costs, expenditures and ownership;

amortization, disposition and liquidation criteria;

complete manufacturing dossiers;

configuration files;



production and delivery schedules;

complete sets of documentation;

test and surveillance records;

financial records;

contractual records.

Part of this data is required for the life cycle support of the equipment.

The acquisition or maintenance of such data may include:

storage of documentation;

maintenance/updating of documentation;

safeguarding of documentation;

transfers to third parties;

the use of the data for engineering, maintenance or procurement of spare parts.

.... and documentation

Technical Publications and Supply Documentation

Technical Publications or Manuals are delivered with equipment to provide the information required for its operational and logistic support. Fundamental principles, theory, functional and construction details are not included unless they are necessary to explain new technology used or to clarify a sequence of operations.

Technical manuals normally comprise the following sections (or cover the corresponding categories of activities):

general information (what is it for);

operating information (how to operate it);

technical description (how it functions);

maintenance (how to maintain, test and repair it, who does what and when);

software and firmware support;

initial installation and preparation for special environments (how to prepare it for use);

illustrated parts breakdown (what parts it consists of);

engineering data.

Technical manuals are published for each weapon system (peripheral and associated equipment included). The formats available range from Interactive Electronic Technical Manuals (IETMs) to paper hard copy. The extent to which each section or category is developed depends upon the level of performance of the work involved. Such levels are clearly defined - particularly for maintenance operations - with responsibilities, duties, instructions, testing and tooling requirements being specified for each level.



Illustrations, layouts, functional-, circuit- and interface diagrams, wiring sheets, drawings, charts and tables are included in technical manuals to facilitate the understanding and application of the text, and in particular for checking, trouble shooting, fault diagnosis and corrective operations.

Data Collection and Analysis

Customers using the same weapon system may agree, as part of a co-operative effort, to individually measure and accurately report to a central point the availability status of their equipment. A number of parameters can be agreed upon and evaluated so as to constitute indicators of the combat readiness of the system.

The combined technical data collection and analysis effort comprises the collecting, verifying, reporting, recording, and subsequent processing of data, its evaluation and the ultimate decision taking, the goal being to improve the operational availability and the support effectiveness of the system.

Keep an eye on your inventor

Surveillance Programmes

Many weapon systems in use, particularly missiles and ordnance systems, include components such as rocket motors, igniters, gas generators, warheads, fuses, flares, batteries, safety, arming or pyrotechnic devices, lubricants, etc. These components contain explosives, propellants, chemical materiels or agents selected and manufactured to stringent specifications to ensure that specific performance requirements are met.

NAMSA can develop and execute surveillance programmes to verify serviceability and performance over time.

The analysis of the results of surveillance programmes and their comparison with initial or current service-life and shelf-life data can result in an extension of the service/shelf life of the items concerned. Any such extension can be either automatic or subject to corrective or replacement actions.

Improve as necessary

Equipment Modifications

Modifications and improvements are made to military systems and equipment throughout their service life. Such changes are designed to meet evolving operational requirements, to enhance or preserve reliability and maintainability, to prevent damage, to ensure safety of operating personnel or to allow proper interfacing with other equipment added to the original configuration.

Any organization involved in the operation of a system or equipment (field unit, national command or workshop, repair/overhaul facility, logistic support agency) can propose a modification to correct failures or deficiencies experienced.

Such proposals are processed according to system-specific configuration management procedures until final approval or rejection.



Procurement Source Validation

Conditions are usually imposed on manufacturing and repair to ensure total compliance with configuration and/or flight worthiness requirements. The components and items concerned are identified and listed, and both lists of suppliers from which parts can be procured (restricted source lists) and procedures for processing unserviceable items are published.

In such cases, NAMSA validates contractors subject to conditions such as: control of supply sources;

application of validated repair process instructions (specially furnished);

monitoring of manufacturing;

testing and quality control on the first production batch or item.

Control your assets

Configuration Management

NAMSA’s configuration management services are provided i.a.w. NAMSO Functional Directive No. 241.

The various member countries’ modern military systems and equipment are utilized under different environmental and operational conditions by personnel with different degrees of technical skill. Throughout its service life, the materiel is frequently modified to correct or improve its operational characteristics, to make it compatible with newly associated equipment or to replace components that are no longer available. Approved design/engineering changes may be incorporated at various stages in production and during in-service. As a result, differences may in some instances be found between materiel delivered from successive production slices to the various countries.

It is therefore an absolute necessity to exercise strict configuration management for such weapon systems and associated equipment, especially when logistic support is provided in common.

Configuration management is a service that provides identification, control, status accounting and auditing of items of hardware and software. It is generally provided at weapon system, end item or assembly level, the level established being referred to as the configuration baseline. It is supported by an approved, documented technical description of the materiel, specifying the functional and physical characteristics of constituent components at a specific point in time: the baseline documentation.

Technical Assistance

NAMSA’s technical assistance is provided i.a.w. NAMSO Functional Directive No. 243.

Technical assistance is a service offered by NAMSA to support the



Talk to us - we can offer:

- expertise

- advice

- communication

management of materiel and maintenance services.

Generally, NAMSA has no authority over the users of its services, so its technical assistance services are, in most cases, informative only, with the exception of the release of software baselines, ECP's and System Performance Check findings. The decisions or actions to be taken as a result of information furnished by NAMSA always remain with the users.

Technical assistance may be provided through an exchange of correspondence, through the dissemination of information / recommendations / statistical data and by making or arranging for visits to countries or field units.

The information provided is generally related to the technical aspects of equipment support and may cover the following areas: configuration management, modifications, improvements, engineering and ageing studies, surveillance programmes, custody of production documentation, central reference library, software maintenance etc.

Periodic information bulletins may be issued by NAMSA. The purpose of such information bulletins is to disseminate various types of information, data and references to the users of NAMSA-supported equipment, to keep them informed about experience gained and actions taken or to be taken to improve the supportability of the materiel and to ensure a common understanding of support procedures to be applied.

When nations using the same weapon system or equipment decide to use NAMSA for support services, they may request that, within the scope of technical assistance tasks, NAMSA be prepared to make field visits, to the countries, either with its own personnel or through contractual arrangements.

Field visits cover activities associated with the logistic support functions with which NAMSA is entrusted, such as materiel management or maintenance services.

Logistics doctrine and principles

need to be understood before they can be applied

Training

NAMSA's training mission is stated in the NAMSO Charter under §5(d) - Technical Assistance, and is therefore provided on the basis of NAMSO Directive No. 243 unless otherwise stated.

Logistics doctrine and principles need to be understood before they can be applied. In accordance with MC 319/1 (NATO Principles and Policies for Logistics), NATO nations have agreed that the responsibility for logistics lies collectively with both NATO and the nations. Consequently the responsibility for logistics training also lies with both NATO and nations.

Training is offered by NAMSA as a service to customers wishing to participate, or are actively participating, in NAMSA activities and who feel that they would benefit from such tuition. Training may be carried out at NAMSA, Capellen, or under certain circumstances be given at



"On-the-job" Training

Getting the most out of your system

Codification Training

Ad-hoc training

the customer's location by suitably qualified staff.

NICOLOG

Twice a year, NATO and Partnership for Peace (PfP) nations are invited to propose candidates from their Logistics Staffs to come to NAMSA, Capellen, for a period of 2 months to participate in NAMSA's NICOLOG Programme. NICOLOG stands for NAMSA International Co-Operation in Logistics. NICOLOG is designed to give young logisticians from the Armed Forces an opportunity to practise multinational logistics on a day-to-day basis, and in a real-life situation.

While at NAMSA, the young logisticians are given a study project to be completed during their stay. The project will be of use both to them and to NAMSA, bearing in mind that the young officers of today will be the leaders of tomorrow.

To date, young logisticians from many NATO and PfP nations have been hosted at Capellen.

For further details on the NICOLOG Programme, please e-mail [email protected] .

Systems Training

NAMSA runs regular training courses at Capellen for users of the various NAMSA software systems. These include the NATO Logistics Stock Exchange (NLSE) including COMMIT and eCat1 and the NATO Depot & Support System (NDSS) discussed above.

BASELOG and Training

The BASELOG Programme (see BASELOG below) offers training in codification to PfP nations as part of its services. For further information on BASELOG training please e-mail [email protected]. Training for the new web-base NMCRL/NMCRL+ is also available.

Unprogrammed Training

Another service offered by NAMSA is the familiarization of national personnel newly assigned to staff positions or field activities who are involved in NAMSA logistic support. Limited training courses can also be provided in this connection. At a customer’s request, NAMSA can provide training courses on supply and maintenance operations and techniques. NAMSA also performs operator and site maintenance technical training for various radar equipment. This can be done either at Capellen or at a national site.


If you would like to know more about NAMSA's training services please send an e-mail to [email protected].






Codification Services

The policy governing NAMSA’s codification activities is set out in NAMSO Directive No. 271. Without duplicating or superseding the work performed by the National Codification Bureaux (NCBs), NAMSA is tasked:



The bridge to NATO Logistics

to arrange for the codification of all uncodified items of supply belonging to NAMSA-supported weapon systems listed in Item Lists, and of other items of supply when so tasked, i.a.w. the procedures laid down in the NATO Manual on Codification (AcodP-l);

to arrange for the receipt (from NCBs), storage and updating of codification data for those items of supply included in NAMSA's data files;

to arrange for the collection, generation, validation, storage and updating of supply management data for those items of supply for which such data are needed by NAMSA;

to make available or distribute data to customers, as required by them, as well as within NAMSA, and maintains updated data.

Exceptions to the above principles are allowed where non-codified items are already available in stock but are not yet codified by the customer of origin, and in cases where non-codified items are no longer manufactured due to phasing-out of equipment.


If you would like to know more about NAMSA’s codification services, please send an e-mail to [email protected] .



AC/135 Sponsorship and Basic Logistics (BASELOG)

Non-NATO nations seeking to implement the NATO Codification System (NCS) can, under certain conditions, apply to the AC/135 Sponsorship Program and subsequently take advantage of the BASELOG programme which is the collective response of the NATO codification community (AC/135) to future partners. BASELOG offers a large number of services ranging from consultancy and training to full codification for weapon systems.

BASELOG was born out of the recognition that future NATO partners and all countries wishing to co-operate with NATO need to be able to communicate with NATO in the field of logistics. In materiel management, the NATO codification concept is the common language that permits co-operation.





If you would like to know more about the BASELOG programme, please send an e-mail to [email protected] .



Electronic submittal and interrogation

NAMSA Customer Information System

Customer Information Systems had been developed over time by individual Programme Managers for specific projects in response to customer requirements. While the technical solutions were different, they all served the purpose of exchanging data and information electronically. Typical examples of such information are supply statuses, maintenance requests, configuration data etc.

The NAMSA Customer Information System (NCIS) that is now available provides a standard customer interface with NAMSA and will replace all previous systems.

Customers with access to NCIS are able to:

requisition materiel on-line; place repair requests on-line; receive status information on-line; exchange e-mail with NAMSA and each other.

NCIS can provide also an electronic link to contractors.

At a later stage, additional information will be available, such as stock levels, budgetary information, etc.


If you would like to know more about the NAMSA Customer Information System please send an e-mail to [email protected].



Operational Logistics Support

NAMSA has been providing support to approved NATO Council operations since 1992. Where military personnel have been deployed to geographical areas outside of normal NATO areas, NAMSA LO provides operational logistics in constructing horizontal and vertical infrastructure, providing Real Life (RLS) and Airport of Disembarkation (APOD) services and management.

NAMSA deploys a large number of technical personnel such as civil





Support to deployed NATO

HQs and frontline troops

engineers to supervise large NAMSA managed construction works in theatre, as well as contracting, quality assurance, financial personnel and technical support for CIS and equipment maintenance.

During the 2005 Pakistan earthquake disaster, for the NRF exercise Steadfast Jaguar in 2006 and Steadfast Jackpot in 2007, NAMSA deployed the mobile Deployed Joint Task Force (DJTF) equipment that is stored at its Southern Operational Centre (SOC), along with Logistics and Procurement staff.

Operational logistics support can be provided by various means depending upon the mission. In support of ISAF forces in Afghanistan NAMSA has deployed logistics personnel (Civil engineers, food waste, water and sewage specialists, airport managers, quality assurance, and other technical specialists) for periods of up to six months along with contracting officer support.

NAMSA is presently managing the APOD services and provides RLS at KAF and KAIA. The provision of elements of RLS will also extend to Mazar-e-Sharif.

During NATO nations' involvement in IFOR, SFOR, KFOR, ISAF and elsewhere, a variety of goods and services have been supplied, either by NAMSA in-house staff or through contracts let and supervised by NAMSA, including:

Turnkey construction of containerized and hard structure facilities;

Camp services, including maintenance, catering, laundry and APOD management (ATC, meteorological services, AC X-servicing);

Real Life Support (Food, Water, Sewage, waste, laundry, transportation, etc.);

Infrastructure works (Air Operating Surfaces, Taxiways, hangars, Maintenance Halls, Role 2 and Role 3 MTF etc.);

Accommodation, office & IT equipment;

De-mining and electronic force protection;

Engineering works, such as the repair and renovation of roads, bridges and railways.

In order to relieve conventional military assets by reducing the logistics burden and replacing them with a civilian workforce, NAMSA has the capability to provide the whole range of pre-planned Third Party Logistics Support Services.

For further information please send an e-mail to the Operational Logistics Programme (LO) : [email protected].




Consignment Tracking (CT) & Radio Frequency Identification (RFID)

Consignment Tracking (CT), Assets Tracking (AT), In-Transit Visibility (ITV) are key words that are closely linked to NATO operations nowadays. The commanders have a need to know the whereabouts or expected time of arrival of required assets.

NAMSA has been actively involved in these activities. An interface between NDSS and the Interim Consignment Tracking Capability (ICTC) - a project covering the Radio Frequency Identification (RFID) based tracking of consignments between JFC HQ Brunssum and ISAF- has been created and is operational since April 2006.

Secondly, NAMSA has made available their NATO Mail Box System (NMBS) as a general purpose message exchange engine in support of the Global In-Transit Visibility (GITV) Project, a multinational, collaborative effort driven by the USA.

Several nations are using RFID and CT technology but rely on individual logistics support arrangements for their systems. Consolidating CT support requirements through NAMSA shall avoid multiple individual support efforts (in the ISAF region immediately). NAMSA established a CT Product Catalogue which contains of hardware, software and pre-defined NAMSA kits. To order products from the CT catalogue a Sales Contract has to be established which shall cover the logistics support as well.

If you would like to know more about the CT and or RFID, please send an e-email to [email protected].

Naval Logistics Support Partnership

The Naval Logistics Support Partnership (NLSP) was established in 2010 having its origins in a NAMSA customer group called the Port Services Support Conference (PSSC).

Whilst retaining its original mission of providing supplies and services to NATO and PfP vessels in foreign ports (including fuel, tugs, pilots, trash and sewage removal, food, water, etc.), the group has expanded its mission to support materiel, services, facilities, parts, tools or equipment associated with or used in the maintenance, or technical applications supporting naval operations including: dry-docking, warehousing and storage, transportation, handling and freight forwarding, maintenance, medical services, configuration management, technical assistance, systems support, on-site support and force protection measures.

Husbanding services are provided for in all major ports in over 73 nations visited by vessels of NATO member countries, specifically:

Canada: East Coast.

East Africa: Djibouti, Kenya, Somali, Tanzania,




Seychelles Islands.

East Mediterranean Sea & Arab Peninsula

Puerto- Rico: San Juan.

Baltic Sea: Estonia, Finland, Latvia, Lithuania, Poland, Russia, Sweden.

North Sea: Belgium, Denmark, Germany, Norway, Netherlands.

Med Sea: Albania, Greece, Serbia- Montenegro , Turkey, Malta, Algeria, Tunisia, Morocco, Egypt, Cape Verde, France, Italy, Portugal, Spain.

USA: East Coast.

Adriatic Sea: Croatia, Bosnia- Herzegovina.

West Africa: Senegal, Gambia, Guinea, Liberia, Ivory Coast, Togo, Benin, Nigeria, Cameroon, Equatorial Guinea, Gabon, Democratic Rep. Of Congo, Congo-Brazzaville, Angola.

Black Sea: Romania, Bulgaria, Georgia, Ukraine.

South East: Pakistan, India, Singapore, Thailand, Indonesia, Australia, Diego Garcia, Malaysia.

United Kingdom: England, Ireland, Scotland, Wales.

NAMSA has open contracts with main ship agents who provide the services. These contracts are established through competition to ensure cost-effectiveness.

Aside from husbanding services, the NLSP is also the vehicle for members to benefit from emergency repairs in dry-dock, medical emergency relief, and the provision of critical spare parts.

Another important part of the services being offered is the provision of fuels, lubricants and hydraulic fluids to member vessels.

To become a member of the Naval Logistics Support Partnership nations may declare their interest to NAMSA and attend NLSP Conferences. Non-member nations are authorized to conduct a trial for 12 services in a calendar year, at reduced administrative costs, to assess the benefits of the project.

To obtain the Operating Procedures for these services or for additional information, e-mail: [email protected].




PRICING

There is always a price …

NAMSA’s pricing policy is set out in NAMSO Functional Directive No. 421.

Prices for materiel are either obtained through competition or negotiated in sole source situations.

Prices for services are also the result of competition, or of negotiation in sole source situations. Such prices can be fixed or based on hourly labour rates.

The selling price billed by NAMSA to the customers does not normally include any surcharges. It is the price obtained through competition or as negotiated with the supplier.

For items stocked and managed by NAMSA the prices may include a markup to allow the replenishment of stocks under price inflation.

For service contracts concluded for several years, price revision clauses are negotiated and included in the individual contracts.

There are, however, quite a number of exceptions to these basic rules, which differ from project to project and service to service.

WARRANTY CONDITIONS

NAMSA will not let a contract that, in principle, does not protect the customer with a 100% warranty on all goods and services acquired. Though all NAMSA contracts can be and often are tailor made to meet the requirements of our customers, no contracts are written without the protection of warranty provisions.

When a customer comes to NAMSA with a requirement, the resulting procurement contract either uses standard commercial warranties or includes special provisions to meet the customer’s specific needs.

Suppliers are required to guarantee the acceptability of their products. NAMSA ensures all products are provided to its customers in accordance with applicable specifications, drawings and designs and are delivered free of defects in both materiel design and workmanship. In the rare event of product failing to satisfy a customer in this regard, NAMSA will initiate and prosecute a claim against the supplier for the benefit of the customer.



BILLING

…and always a bill

Customers are billed individually for materiel (sales), services (service orders) and transportation (transportation orders).

For Direct Exchange (DX) transactions, the customer is debited for the item price recorded in the Weapon System Stock List (WSSL) at the time a serviceable item is issued plus a 1.5% transportation surcharge. Subsequently, when the unserviceable item is received by NAMSA, the customer is credited for the same item price plus the 1.5% transportation surcharge minus the transportation cost as per the transportation tariff. This debit / credit transaction will only give rise to an actual billing or cash flow if the repairable item has still not been received within 60 calendar days after the issue of the serviceable item from stock. In this case the customer will be billed for the amount debited from his account.

Amounts billed may be offset against customer advances.

QUALITY ASSURANCE

The Concept of Quality Assurance in NATO

NAMSA’s Quality Assurance activities are governed by NAMSO Directive No. 254.

Quality Assurance in NATO is based on the principle that the supplier is responsible for carrying out the obligations that are set forth in the contract and its applicable specifications. These obligations include the responsibility for controlling product or service quality and for offering for acceptance only products or services that conform to contract requirements. In order to ensure complete optimum quality, the supplier must maintain a quality management system that follows recognised international standards. This system must include planning, control, inspection and assurance activities, with each being appropriate to the product or service being offered. The system needs to provide visibility in all of the supplier's quality activities; and this visibility needs to be supported by objective evidence of the supplier's ability to deliver products or services that will meet contract requirements. The extent of visibility will vary from contract to contract and from supplier to supplier, depending on the nature and complexity of the product, the risks associated with the contract, as well as on the level of confidence in the supplier's quality system.

The Quality Assurance concept in use by NATO nations also requires the purchaser to exercise such Quality Assurance as is necessary to ensure that the supplier has achieved the desired quality. This assurance by the purchaser does not relieve the supplier of his responsibilities. It does, however, place responsibilities on the purchaser not only to ensure that he adequately defines his requirement but also that he takes into account all other functions and activities concerned with the attainment of quality.



These functions and activities include operability, maintainability, reliability and purchase/life cycle costs.

The overall concept of Quality Assurance and its management is, therefore, one which involves all functions and activities of the purchaser, the procurement agent and the supplier, and its aim is the attainment of quality.

NATO Quality Assurance Documents

NATO Quality Assurance policy and requirements are formulated by the NATO Group of National Directors for Quality Assurance, Allied Committee 250 (AC/250), and promulgated as Standardisation Agreement (STANAG) 4107. Under STANAG 4107, NATO nations agree to:

provide, upon request, Government Quality Assurance (GQA) services;

incorporate into contracts where GQA services are requested, the appropriate NATO quality assurance requirements.

The NATO quality assurance requirements are defined in a series of documents called the Allied Quality Assurance Publications (AQAPs). The initial series of AQAPs were the only internationally available documents which could be used to specify Quality Assurance in contracts. However, in recent times, the civil market realised that they too needed some sort of international standard for Quality Assurance. As a result, the International Organisation for Standardisation developed the ISO 9000 series. These are a set of criteria for the assessment and certification of Quality Assurance in industry world-wide. Since these ISO 9000 standards are now recognised and used internationally, NATO has replaced the initial series of AQAPs with a new series that is based on the ISO 9000 standards. The ISO 9000 standards are now the basis for the NATO AQAP-2100 series. STANAG 4107 and the current Allied Quality Assurance Publications are available on the Internet, on the NATO Web site, at the following address: http://www.nato.int/docu/standard.htm .

"The cost of quality is the cost

of doing something wrong."

Dr. Crosby

Quality Assurance in NAMSA

NAMSA has the same responsibilities as NATO nations for the implementation of the NATO Quality Assurance policy. NAMSA is responsible for the quality of materiel and services it procures on behalf of NATO nations and organisations. These responsibilities are applicable to all activities associated with the procurement of materiel and services.

The complete quality assurance system is implemented in two parts, one for the contractual responsibilities for quality assurance incumbent upon NAMSA, NAMSA Customers and Host Countries, and the other part for the operational aspects for which NAMSA is solely responsible.

http://www.nato.int/docu/standard.htm�



The contractual responsibilities are implemented through the NAMSA Quality Assurance Regulation NR 254-01. This Regulation designates the responsibilities for implementing the requirements of STANAG 4107.

The operational aspects are implemented through the NAMSA Quality Assurance Manual NI 254-02. This Manual describes the NAMSA system of management for quality assurance, which is consistent with NATO policy.

Both the Quality Assurance Regulation and the Quality Assurance Manual are available from the NAMSA Quality Assurance Office, for details, e-mail [email protected] .

CUSTOMS

Customs Formalities

Status of Forces Agreement

Together with NATO, the subsidiary bodies created in the framework of the implementation of the NORTH ATLANTIC TREATY, of the OTTAWA AGREEMENT (20.9.51), of the PARIS PROTOCOL and of the STATUS OF FORCES AGREEMENT have been granted fiscal exemptions for the accomplishment of their mission and, in particular, may import or export materiel and movable property free of taxes and duties. There are also special Arrangements with the Host Nation, which has granted a VAT exemption (exemption number VAT/L/17360 (26.8.94)).

NAMSA, as a subsidiary body of NATO, enjoys these privileges.

Procurement of materiel within the European Union

In addition to the exemptions from taxes and duties on imports and exports, NATO and its subsidiary bodies have been granted a VAT exemption for their intra-community purchases by virtue of European Directive No. 77/388/EEC on Value Added Tax.

Status of NAMSA within the Grand Duchy of Luxembourg

NAMSA’s extraterritorial status for customs and VAT purposes ("Exterritorialité en matière de Douane et de TVA") was rescinded on 16 May 1994 on decision of the Luxembourg Ministry of Finance. Consequently, materiel can be delivered to NAMSA under normal national customs procedures.

Customs formalities for NATO materiel

Materiel procured must be transported in accordance with the normal commercial customs procedures, i.e. :

for materiel of non-EC origin (Non Common Market Item - NCMI) a single "T1" customs document is required;




for materiel of EC origin (Common Market Item - CMI) a commercial invoice will suffice, no special customs document being required;

all subsequent transportation action to a EU customer destination are performed in free circulation without special customs document, except a commercial invoice. The commercial invoice for material originating from a Non-EU country will refer to EC Regulation No 150/2003 dtd 21.01.2003, which allows NAMSA to retransfer this type of material in Free Circulation according to NAMSA to retransfer this type of material in Free Circulation according to NAMSA Authorization LU/GHMM/072 dtd 03.05.2004, granted by the Luxembourg’s Customs Administration. The customer needs to sign the commercial invoice for receipt and return a copy to NAMSA;

all subsequent transportation action to a Non-EU customer destination will be accompanied by EX-1,2 or 3 Customs document;

all subsequent transportation action to a Non-EU NATO installation will be accompanied by a NATO 302 Customs form.

HOW TO WORK WITH NAMSA

NAMSA

How do I Communicate with NAMSA?

If you are a member of a Partnership (WSP), or a Support Conference (SC), then you will already know the appropriate NAMSA Programme Management Office (PMO) to contact. For your information a list of NAMSA PMO's appears in NAMSA – Customer Interface.

Alternatively, each NAMSO nation (with the exceptions of Canada and Iceland) has full time representation at NAMSA, Capellen. These Country Liaison Officers (CLOs) act as co-ordinators between their nations and NAMSA.

In order to speed and facilitate our customers’ requirements and questions, NAMSA has instigated a comprehensive e-mail directory that allows customers direct contact with the responsible NAMSA staff, by activity. Refer to Annex D.

If none of the above matches your needs, then please feel free to contact NAMSA, clearly specifying your area of interest or concern, by either :

E-mail : [email protected] Tel.: 00352 – 30.63-1 (Main Switchboard) Fax. : 00352 – 30.87.21




Can I get more information about NAMSA?

Yes, of course. You could take a look at our website (http://www.namsa.nato.int ) or e-mail our Public Relations Department at [email protected] for information on a variety of areas.

NAMSA – Customer Interface

Who can order from NAMSA?

To be able to order from NAMSA, a NATO Nation has to first become a member of the NATO Maintenance and Supply Organisation (NAMSO). As a member of NAMSO, Nations can conclude different legal arrangements with NAMSO or NAMSA. NAMSA can also provide support to Partnership for Peace (PfP) nations on condition that a Memorandum of Understanding (MoU) has previously been signed with NAMSO. Signatories of such MoUs can participate in NAMSO Weapon System Partnerships as Associate States.

As soon as a customer has entered into any kind of legal arrangement he can start using the services of NAMSA, provided some implementing arrangements are completed. Depending upon the arrangements, these may consist of:

The availability of an approved budget.

The conclusion of contracts by NAMSA.

The availability of further procedural details from the Programme Manager, like routing identifier etc., and,

The new customer may choose to train and introduce some of his staff to the way of doing business with NAMSA.

To recap, the most commonly used legal arrangements are: Weapon System Partnerships (WSP).

Memoranda of Agreements (MOA) or Memoranda of Understanding (MOU).

Support Conferences.

Sales Agreements or Contracts.

The business of NAMSA is described in a number of NAMSO Directives and the way this business will actually take place is described in NAMSA Regulations, for instance this Logistics Manual.

Where does my materiel come from?

NAMSA has two Supply Depots, one in Capellen, Luxembourg (LS) and one in Taranto, Italy (SOC). The Southern Customers and the NATO forces operating in the Mediterranean receive their material from the SOC, if available. Countries participating in the Weapon System Partnerships may decide to store the initially procured spare parts at LS for the Northern Countries, or at SOC for the Southern Countries, as per NAMSA Directive No. 218. They may also decide to replace them in case of reduction of the placed stocks, according to the consumption data managed by the programmes.

Both Capellen and Taranto have all the necessary facilities available for

http://www.namsa.nato.int/�




forwarding and transportation to the final destination of all serviceable or repairable material. Implementation of national Customs formalities can be performed at both sites.

Who within NAMSA is responsible for me?

Within NAMSA it is always a Programme Manager with a Programme Management Office (PMO) or a Division Chief who is responsible and who is also the focal point for customer services. These are at present:

o The HAWK Logistics Management (HLM) Office

For the HAWK surface to air missile system. E-mail : [email protected]

o Southern Operational Centre (SOC)

For maintaining and operating deployable assets in support of NATO operations and exercises. E-mail : [email protected]

o The Aviation Support Programme Office (LA)

For fixed-wing aircraft (various models) and helicopters (various models). E-mail : [email protected]

o The Air Defence Programme Office (LE)

For Ground-based Radar equipment which includes: NADGE, RAT-31, AN/FPS-117, ACCS LOC 1, AN/TPQ-36, SSSB DHDS, SSSB DPDS, COBRA. E-mail : [email protected] The Air Defence Programme’s Customers Guide is available to interested parties.

o The General Services Support Programme Office (LG)

LG – General Services Programme Office, responsible for: • Partnership for Peace (PfP) Trust Funds projects in

Afghanistan, Albania, Azerbaijan, Belarus, Bosnia, Georgia, Jordan, Kazakhstan, Kyrgyzstan, Moldova, Russia, Serbia-Montenegro, Tajikistan, Ukraine and Uzbekistan;

• Combined Joint Task Force (CJTF) and Deployed Joint Task Force (DJTF) projects and deployments as tasked by the NRF;

As well as mission critical services such as: • Random Brokerage Services (used for un-programmed /

unforeseen items or projects); • Ammunition Demilitarization and Battle Field Clearance

(Afghanistan); • Naval Logistics Support (North Africa, Suez Transit, and

Mediterranean etc.); • Torpedo support as tasked by NATO and nations.

E-mail: [email protected]








o The Logistics Operations & Plans Office (LL)

For Operational and contingency logistics planning. E-mail: [email protected]

o The Rockets, Missiles, UAS, Combat Vehicles Programme Office (LM)

For the Drone CL-289, Multiple Launch Rocket System (MLRS), TOW missile system, as well as the AMRAAM, ASPIDE, MAVERICK, and STINGER missile systems, UAVs such as Pointer, Raven, Strix, armoured vehicles and the PzH2000. E-mail : [email protected]

o The NH90/Tiger Programme Office (LN)

For the NATO Helicopter 90 (NH90) and Tiger helicopter. E-mail : [email protected]

o The Operational Logistics Support Programme Office (LO)

For all Operational/Contingency requirements including infrastructure and real life support services. E-mail : [email protected]

o The PATRIOT Programme Office (LP)

For everything concerning the PATRIOT Ground Based Air Defense System. E-mail : [email protected]

o The Communication & Information Systems (CIS) Support Programme Office (LR)

For all NATO centrally managed Communication & Information Systems, the whole range of NDSS Support as well as for Calibration. E-mail : [email protected]

o The NAMSA Transportation and Warehousing Division (LS)

For storage of supplies and providing any transportation broker service to NAMSA customers. E-mail : [email protected]

o The NATO Early Warning Programme Office (LW)

For all questions concerning the AWACS system. E-mail : [email protected]

o The NATO Co-Operative Logistics Programme (LZ)

For matters relating to the NATO Codification System, BASELOG and the NATO Logistics Stock Exchange (COMMIT and eCat1 or PROFIT). E-mail : [email protected]












Acquisition Logistics Services

How can I obtain Acquisition Logistics Services from NAMSA?

Acquisition logistics is required in the conceptual stage of a system or equipment, and onwards through the production phase. This is equally true for major system enhancements. It is therefore not a routine or repetitive function.

Customers can request these services in different ways and at various opportunities. A good address to use is NAMSA's Corporate Planning and Marketing Team, simply specifying the need, or by inviting NAMSA representatives to discuss the matter in a meeting.

Or e-mail [email protected] specifying your area of interest.

NATO Logistics Stock Exchange (NLSE)

What do I have to do to join the NATO Logistics Stock Exchange?

The NATO Logistics Stock Exchange (NLSE) is the generic name given to two logistics projects inaugurated and managed by NAMSA. Namely COMMIT (SHARE included) and eCat1 that are described earlier in this manual. Participation is open to all NATO Nations and PfP nations as outlined in the COMMIT Partnership Agreement Nos. 139 and NAMSO Functional Directive 225.).

COMMIT The COMMIT Partnership Committee comprises of 18 nations with two other nations with Observer status.

Membership to the COMMIT Partnership Committee is on a National level with and an annual subscription required.

eCat1 The eCat1 tool is in place to be used by CPC member Armed Forces for industry replenishment based on outline agreements.

More details about the NLSE may be requested by e-mail from [email protected].

NATO Master Catalogue of References for Logistics (N-MCRL)

How can I subscribe to the N-MCRL?

The NATO Master Catalogue of References for Logistics (N-MCRL) is available on an annual subscription basis. One thousand six hundred users world-wide currently subscribe to the N-MCRL. Subscription is open to all NATO and non-NATO Government organisations, and agencies, as well as to commercial entities who wish to be kept abreast of the latest codification information.

Payment may be made to NAMSA by bank transfer, cheque, or credit card. For more details e-mail [email protected] , or telephone the N-MCRL Help Desk at (+352) 3063.6748.






NATO Ammunition Data Base (NADB)

How can I subscribe to the NADB?

The NATO Ammunition Data Base (NADB) is available to organisations and individuals by annual renewable subscription. Initial orders may be submitted to NAMSA’s General Services Programme (NAMSA-LG) in any format: by letter, fax, email or using your organisation’s standard ordering system. In return you will receive an invoice for one year’s subscription to the NADB. On receipt of your subscription, we will send you the CD-ROM product. Towards the end of the subscription period, you will receive an invoice for the next year’s subscription. If you wish to cancel at the end of a subscription period, you may do so by returning the CD-ROMs to NAMSA.

Reduced subscription rates are available for multiple orders. MOD (UK) subscribers should place their orders through the Defence Codification Agency.

NADB Help Desk Tel : (+352) 3063.6894 Email [email protected] Web Site http://www.namsa.nato.int/ammo/nadb_e.htm

NATO Depot and Support System (NDSS)

How does my organization/unit become an NDSS user?

All new NDSS users have to be approved by the NDSS Working Group (NDSS WG). The current joining “conditions” state that eligible users within NATO can have the NDSS application software free of charge but must provide the platform (hardware and COTS software) for the NDSS to run on.

Can NDSS only be used in the logistics area of Communication and Information System (CIS)?

Although the NDSS has been initially developed to support logistics operations of NATO CIS, NDSS can be used (and in fact is used) for virtually any sort of follow-on logistics support. NDSS is a general purpose, integrated logistics support tool.

What Operating System does NDSS require?

NDSS has been designed to run as a Client/Server application on a WINDOWS platform. It currently runs under WINDOWS Server 2003 and Windows XP Pro on workstations.

What platform is required to operate NDSS?

NDSS is sizeable and can be operated on a stand-alone workstation or laptop as well as on a LAN with hundreds of workstation. Optimal performance is reached on a Fast Ethernet (LAN) i.e. 100 MBPS or higher.

How are end-users trained on NDSS?

NAMSA offers comprehensive NDSS training covering basic NDSS courses as well as specific courses for all functional modules, as well as courses for System Administrators. The training is organized, in principle, in two sessions per year (Spring and Autumn) and covers approximately 20 courses of up to 16 students each. Train the Trainer (TTT) workshops have been organized since 2007, and e-learning for NDSS was introduced in 2008.


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What if the user experiences problems with the NDSS installation?

An on-line NDSS Interactive User Manual is available and an NDSS Helpdesk function provides e-mail and telephone support. On-site support is available in case remote assistance (via the NDSS WAN) cannot provide the required results.

Alternatively, you may e-mail [email protected]

Direct Procurement of COTS ADP Hardware from Manufacturers

How can my Organization obtain price information?

Contact NAMSA, preferably by E-mail ([email protected]), providing a description of identified requirements (Full Product Name, Identification and Quantity), also identifying a technical and contractual POC.

How does my Organization / Unit become a shopper?

By providing funding to NAMSA-LR and the contact details of the people in your organization who you wish to be able to place orders.

What products can be procured through these contracts?

All products manufactured by HP and Dell can be procured through these contracts. Not all products will be directly orderable online however. Please contact NAMSA ([email protected]) for more details.

NATO Central Software Management (CSWM)

How can my Organization obtain price information on centrally procured COTS software?

Contact NAMSA, preferably by E-mail ([email protected]), providing a description of identified requirements (Full Product Name, Identification and Quantity), also identifying a technical and contractual POC.

How does my Organization / Unit become a CSWM shopper?

By issuing a purchase order to NAMSA-LR, providing a description of identified requirements (Full Product Name, Identification and Quantity) ordered.

What software products can be procured through CSWM?

All software products, commonly used in NATO are potentially items for Central Software Procurement. A Software Catalogue is being prepared listing all products for which an Ordering Agreement exits.

Calibration Services

How do I request scheduled field calibration/ maintenance services from NAMSA?

Send your written request by the 1st January of the year preceding the year in which you require the calibration to be performed, indicating the location of the materiel to be calibrated, together with a list of items, to the POC. If possible, indicate preferred dates and the periodicity of the materiel where applicable. The POC will then co-ordinate the planning with you.

How do I request Send your written request to, or telephone the POC, indicating the







unscheduled field calibration/repair services from NAMSA?

location of the materiel to be repaired together with a list of items to be repaired. Your request will be considered in the light of the existing workload and availability of personnel. The POC will then co-ordinate the planning with you. If a calibration team is already working at your premises, the Team Chief may be asked to fit the repairs into his existing schedule if time allows.

How do I request scheduled laboratory calibration/repair services from NAMSA?

Send your written request by the 1st January of the year preceding the year in which you require the calibration to be performed, with a list of items to the POC, indicating their calibration intervals and the period when you would prefer calibration to take place. The POC will then co-ordinate the planning with you.

How do I request unscheduled laboratory calibration/repair services from NAMSA?

Send your written request or telephone with a list of items to the Laboratory POC, indicating the period when you would prefer calibration or repair to be done. The Laboratory POC will then co-ordinate the planning with you if the personnel and the required equipment are available.

How much must I pay for NAMSA Laboratory Calibration Services?

A list of prices per item exists for in house calibration technical inspections and electrical safety checks. On-site calibration and repair is charged based on the time spent by our technicians in performing such activities. Please contact the POC for pricing information. If your instrument has been repaired you will be charged for the parts. If you wish, we will contact you before ordering expensive spare parts on your behalf.

I belong to an industrial firm working on NATO contracts. Can I use the NAMSA Calibration Facility?

Yes. Industry with contract related with defense signed with the NAMSO Member States and NATO Organizations can benefit from NAMSA assistance. Your inquiries or requisitions must then be accompanied by a certificate from your Government declaring that you are eligible to use this service. Further information is available from the POC.

You will be charged according to the time required to perform the work.

How long does it take NAMSA to calibrate/repair my instruments in their Laboratory?

This depends on the type of equipment sent for calibration. Requirements such as temperature stabilisation will normally be taken into account before calibration commences and packing considerations may add to the turn-around-time, but equipment will normally be ready for shipping 5 working days after receipt. This time may be reduced in emergencies.

Repair time usually depends on the availability of spares.

I cannot release my equipment to NAMSA for calibration because I use them daily. Can

NAMSA has experience in this field. It is called “Metrology Exchange Packages” and involves the purchase of a set of exchange instruments, at your expense, before the calibration programme can start.

Please contact the POC to discuss how this system could benefit you.



NAMSA supply me with replacement, calibrated instruments of the same type before I ship my materiel?

How do I know that the calibration performed by NAMSA is as accurate as I require?

The accuracy and uncertainty of all NAMSA Standards is traceable to the International System units through National Laboratories. For an additional charge, NAMSA will provide you with certificates and technical data obtained before and after performing the work showing all relevant details. These certificates are normally available at the time of shipping of the calibrated instruments but if longer preparation is necessary, they will be posted to you.

NAMSA calibration services are in accordance with ISO 9001:2000 requirements. Moreover, NAMSA calibration is in the process to obtain ISO17025:2005 accreditation.

How can I obtain Calibration/Repair Services on a programmed basis?

A list of items to be calibrated should be submitted, by the 1st January of the year preceding the calendar year in which the services will be required, to permit NAMSA to analyse the requirement and quote costs and scheduling.

How can I obtain Calibration/Repair Services on a one time, unprogrammed, basis?

A list of items to be calibrated should be submitted to permit NAMSA to analyse the requirement and quote costs and scheduling.

How can I request Mobile Calibration Services?

A list of items to be calibrated, together with the location of the establishment at which the instruments are to be calibrated, should be submitted and NAMSA will analyse the requirement and quote costs and scheduling.

Is it possible to centralize all my calibration needs through NAMSA?

Yes. You can request from NAMSA an overall calibration service that includes all your calibration requirements. NAMSA will provide the overall calibration by using their own calibration services and, when required, by subcontracting.

Customers obtain a global solution provided by an expertise and an official organization and save managerial and administrative time under the formula “only one contractor (NAMSA), one account and one bill to pay”.

Further information will be provided by the NAMSA calibration POC.

How do I communicate with the Calibration branch at NAMSA?

By letter, fax or e-mail to the POC for formal requests, by telephone to the POC for administrative questions or to the Laboratory Chief for Technical enquiries.



Who is the POC at NAMSA for Calibration/Repair services?

Contact NAMSA-LR-C (Calibration Branch): e-mail [email protected] IVSN Fax 269-6651 Commercial Fax +352-307255 IVSN Phone 268-6144 (POC) or 268-6347(LAB) Commercial Phone (+352) 3063.6144 (POC) or (+352) 3063.6347 (LAB)

Engineering and Technical Support Services

Introduction to NAMSA’s Engineering & Technical Services.

Engineering within NAMSA is divided between various Programmes. Each of the Programme Offices has developed Engineering and Technical Services support related to the equipment for which they have been given responsibility. See “Who within NAMSA is responsible for me?” for details.

What are Technical Services?

NAMSA offers a range of technical services that are dependant on the particular Weapon System or Equipment. Also, these services vary dependant on the NAMSA Programme involved with the activity. However, these services will cover engineering and technical support, configuration management and technical assistance.

How do I use NAMSA Technical Services?

If you are a member of a Weapon Systems Partnership, SHAPE or a Support Conference you will already know which Programme within NAMSA is responsible for helping you. However, we are always receptive to your needs, even if you do not meet the above criteria, so you should either contact the Programme involved or talk to us at [email protected]

What if the service required is not available?

NAMSA constantly evolves and matches its services to the needs of the customers. You may be the first of a new service, which may help many others. Contact the specific Programme involved or [email protected] to outline your requirement.

What are Engineering Services?

Because of the diverse and complex nature of the equipment and systems NAMSA supports there are wide–ranging engineering specialities. Generally, these specialities are associated with a particular Programme.

But, it may be that we can use this specialist knowledge elsewhere. This specialist capability covers maintenance facility surveys, assembling technical data packages either for production or to help a procurement activity, technical publications and documentation, procurement source validation and many more. If you want to know more then contact either the Programme Management Office concerned or [email protected] for a general enquiry.

What do I do if the Engineering & Technical Support is not available?

Contact an associated Programme that supports or has similar support requirements and talk to us. We are always willing to offer advice to help you resolve difficult issues.







Does NAMSA have Integrated Electronic Technical Manual (IETM) expertise?

NAMSA has considerable IETM expertise. It is developing an IETM for the RSRP using XML. We are aware of the evolving standards within the industry and can offer advice and consultancy as required. Contact [email protected] .

Can I get help with my documentation?

There is a wide range of documentation services available within NAMSA. Contact the Programme concerned, or one with similar tasks to your requirements for more details.

How do I use NAMSA for Configuration Management?

Configuration Management (CM) is essential to minimise costs whilst ensuring the operational integrity of the system involved. NAMSA has highly skilled and trained staff able to offer advice or assistance with all CM problems and solutions. If you want to know more then contact either the Programme Management Office concerned or [email protected] for a general enquiry.

Can I get Logistics Assistance at the start of a Project or Programme?

NAMSA is fully committed to the concept of Integrated Logistics Support (ILS). We have frequently assisted a Host Nation in preparing the Logistics Annex to the Type B Cost Estimates (TBCE) and Logistic Support Concepts for procurement projects. Contact the Programme concerned for help or more information (refer to "Who within NAMSA is Responsible for me?").

What Technical Services are available from NAMSA?

The type and extent of such NAMSA services differ for each Support Programme. In some cases, the tasks assigned to the Agency may be broad enough to make it responsible for establishing, on a centralised basis, a facility which requires, for it’s operation, the performance of varied but closely linked services. In other cases, NAMSA technical support tasks may be limited to one or several specific services to be rendered either systematically or on a case-by-case basis. However, as a general guide NAMSA does the following, in one form or another, engineering, technical support, configuration management and technical assistance. Contact the Programme concerned for more help.

NAMSA's LM Workshop

What kind of services does NAMSA's LM Workshop provide?

This NAMSA Facility has been established to provide Depot Level Maintenance (DLM) support for various NATO weapon systems. To fulfill this task, the LM Workshop is equipped with state of the art test and calibration equipment which are operated, maintained and calibrated by highly qualified technical personnel specialized in Electronics, Opto-Electronics and Fine-Mechanics.

All maintenance activities are subject to the NAMSA Quality provisions and procedures. The LM Workshop Quality Management System is compliant with the requirements of ISO 9001:2000 since 1995 and EN9100 Aerospace Series since April 2007. Additionally, specific inspection or test requirements can be implemented if requested by the customers.

The capabilities of the Workshop can be summarized as follows:





Inspection / Repair / Overhaul

Inspection and repair capabilities for the TOW and MLRS Systems are the basis of the establishment of the Workshop. The Workshop is acquiring new capabilities and infrastructure in order to support newer systems and equipment (such as night vision equipment, GPS).

Modifications / Engineering Changes

Based on design authority requirements, system modifications or customer specific requirements are implemented. Within the scope of Obsolescence Management, country specific configurations can be maintained.

Test Equipment calibration

The workshop is performing calibration on some of the test equipment in use, as well as calibration to external customers.

Technical assistance / Training / On Site Support

Technical Assistance, including field level maintenance and scheduled periodic verification, is performed on both stored and deployed equipment. Technical Assistance is also provided in training customer technicians in accordance with the equipment maintenance manuals, either in the field or at our workshop facilities.

Demilitarisation / Ammunition Maintenance

The workshop is specialized in the maintenance and modification of TOW missiles including downgrading.

Design and Development of Test Program Sets and related software

The Workshop can develop and maintain test and diagnostic software for the existing or new equipment.

Support to Design Activities

The Workshop can develop new test tools and fixtures for design improvements, as well as support development testing activities requested by customers.

What kind of equipment is repaired?

Our current capabilities are related to the different configurations of TOW and MLRS Systems, and to an expanding range of new equipment containing electronic/opto-electronic components (night vision systems, GPS, and other equipment).

TOW/ TOW2/ITAS Depot level maintenance on TOW Weapon System equipment.

MLRS

Depot level maintenance on MLRS electronic assemblies, including MLRS peculiar test equipment.



How are our services rendered?

The LM Workshop renders its services either through the employment of highly qualified personnel and the use of necessary equipment in its facilities at NAMSA or, upon request, in any other facility made available by the customers. In addition the technicians regularly provide on-site support in member countries and operational theatres.

Who are our customers?

Today, our main customers are the Armed Forces from NAMSO member countries through their membership in: i.e. the LCM (Land Combat Missiles), and ARMS Weapon System Partnerships.

In addition, specific support is provided to PfP countries, the United Nations and national industry.

Where are we located?

The LM Workshop is located inside NAMSA's facilities at Capellen, Luxembourg. But upon request, the technicians can provide on site support in member countries or operational theatre.

What can we do for you? How to use our services?

We can provide a variety of services as specified above. Or whenever our customers have a specific need, we can provide support even at garrison on firing ranges or in theatre.

Please feel free to contact the LM Workshop: Telephone: (+352) 30 63 62 60 Telefax : : (+352) 30 97 27 E-mail: [email protected]

Training

How can I register myself (or someone else) as a NICOLOG candidate?

To be a candidate for the NAMSA International Co-Operation in Logistics Programme you must normally be a:

Staff Officer (OF3 or below) in a NATO national logistics post;

Staff Officer (OF3 or below) in a PfP national logistics post.

To apply, send an e-mail request to [email protected].

Can I have training in NAMSA's logistics operations?

On request from a customer, and after discussing the requirement, NAMSA will arrange for a tailored course to be given either at Capellen, or at a national facility, which ever is the more financially viable. Courses will be given by suitably qualified staff. All costs associated with the performance of this activity are the responsibility of the requesting customer.

For further details e-mail us via the appropriate Programme Office.

Codification Services

What is NAMSA’s involvement in the NATO Codification System?

NAMSA is involved at two levels. First, the North Atlantic Council has designated NAMSA as the Lead Agency when it comes to codification. That is to say that if another NATO Agency or a Strategic Command (SC) requires materiel to be codified, they are to send their requirements to the NAMSA LZ Programme. NAMSA-LZ will in turn, verify these requests, screen them, and process them for codification.





NAMSA will also ensure proper user registration in the NSN(s) so that updates to the NSN(s) are passed on to the appropriate Agency/SC.

Naturally, NAMSA-LZ performs the same functions as above for the various Programmes Offices within NAMSA itself.

Secondly, NAMSA is a member of the Group of National Directors on Codification (AC/135). As such, NAMSA participates directly in the management of the NATO Codification System (NCS). The AC/135 has signed a Memorandum of Understanding (MOU) with NAMSA for the provision of specific services including:

Secretarial Support;

Functional and Technical support;

Sponsorship of Non-NATO Countries;

Maintenance of the Allied Codification Publications.

Can I get items codified by NAMSA?

NAMSA does not codify as such. NAMSA arranges for codification with a NATO nation. One of the principles of the NCS is that the country of origin (i.e. manufacture) of the item codifies an item the first time it is introduced into a NATO inventory. If a NAMSA Programme, another NATO Agency, or an SC require some items to be codified, NAMSA-LZ will arrange codification of these items with the NATO nation of the manufacturer.

If some of these items are manufactured in a non-NATO nation, NAMSA-LZ will arrange codification with a NATO nation (generally Belgium).

Can commercial manufacturers request codification?

The NATO nations and NAMSA only codify materiel that is introduced into a NATO inventory and managed as such. Codification requests originate from users (Armed Forces or National military supply agencies) of the items at the time it is decided they will be acquired. NATO Codification authorities generally do not accept codification requests from manufacturers or other commercial entities.

AC/135 Sponsorship and Basic Logistics (BASELOG)

How can a nation get sponsorship and help from BASELOG?

AC/135 offers, under certain conditions, sponsorship to non-NATO nations to participate in the NCS and to take advantage in the associated BASELOG Programme. This can be done via NAMSA (LZ Programme).

When a country requests support from the BASELOG Programme, the co-ordinator (NAMSA LZ) will send a questionnaire to determine the status of codification in the applying country.

Some client countries have a well-developed codification concept and an implementation strategy that enables them to select specific services offered by the NCS community. Other countries are in the early phases of introducing NCS, and to them it may be more important to develop a codification concept and an implementation strategy before selecting



specific services from the NATO nations.

After reviewing the situation in the applying country, there may still be questions concerning the background of the applying country. In this case the NATO countries may offer to send a team, experienced in codification matters, to the applying countries to gather more information. Such a team will be sent only at the discretion of the applying country and at no cost to them. The applying country will be invited to participate in all the proceedings of the team and will have full insight into the report of the team.

The AC/135 expert team chaired by NAMSA will be charged with seeking information not with providing solutions, but such a visit will nevertheless assist the applying country in clarifying their situation and determine the way ahead.

When the codification situation in the applying country is known, the NATO countries will be in a position to offer assistance in specifying the requirements for the country and in developing an appropriate codification concept in accordance with the general BASELOG principles.

How much does BASELOG cost?

The initial investment and the administrative costs of BASELOG are funded by the AC/135.

Services provided are paid by the client nation in accordance with the terms set out in the bilateral agreement between the client nation and the service provider(s).

The payment for services provided under BASELOG depends on the concept by which the services are offered:

If all services are provided by one NATO nation directly to a requesting nation the payment will be the subject of detailed arrangements contained in the specific bilateral agreement.

If several NATO countries or NAMSA provide one or more service(s) through a co-ordinated approach, the services that are provided by the participating NATO nations would still be subject to bilateral agreements. Similarly, billing for these services by the participating NATO nations will be in accordance with the said bilateral agreement.

NAMSA Customer Information System (NCIS)

What is NCIS? NCIS, the NAMSA Customer Information Service, is a structured means for NAMSA’s Weapon System Partnership customers to electronically connect to NAMSA, access data and applications from a common data base in order to interact with NAMSA’s SAP data, and access data specific to the Project.

What does NCIS Cost?

NCIS is funded by the customers using the system through the Weapon System Partnership Committee. There is a fixed cost per project (currently 4,363 euros/year) and the remaining costs of operating the system are shared equally among the customers. This amount varies



year by year - the 2009 per-customer cost was 1,385 euros.

How do I subscribe to NCIS?

Subscription to NCIS is undertaken by the Programme Management Office responsible for the applicable weapon system. Customers should send a request using any format but stipulating the Point of Contact and data required.

How do I learn to use NCIS?

NCIS has an extensive help file, which will answer most questions on the use of the applications. NCIS training sessions are also organised on a regular basis. Requests for training should be forwarded to the Programme Management Office concerned.

Requisitioning

How do I complete a Requisition?

NAMSA has adopted the Military Standard Requisitioning and Issue Procedures (MILSTRIP) format for all requisitions.

To help you in completing this form the appropriate codes used by NAMSA begin in ANNEX A – MILSTRIP REQUISITION CODES.

Which Requisition do I Use?

Whether you wish to order material or services the requisition types are the same. The following types of Requisition Form are available:

Form 1348 DoD Single Line Item Requisition System Document (Manual) is the standard requisition Form for use with typewriter or ball-point pen.

Form 1348-6 DoD Non-NSN Requisition (Manual) is used by activities requisitioning spare parts with a number other than a NSN whose length exceeds the length of the stock number or part number field, or when additional information is required by NAMSA to assist in making supply decisions.

Requisitions, regardless of type, are composed of eighty columns arranged in twenty-four Data Blocks. The appropriate codes must be entered into the columns of the requisition. NOTE : NCIS allows the user to exceed the 80 column limit, by including 231 columns where additional information (e.g. Service Notification, PM Review Code, etc.) may be entered.

Full details of the requisition codes to be entered, as well as illustrative examples, can be found in ANNEX A – MILSTRIP REQUISITION CODES.

How to complete Requisition Form 1348

Full details of the requisition codes to be entered into the form below can be found in ANNEX A – MILSTRIP REQUISITION CODES.



How to complete Requisition Form 1348-6

Full details of the requisition codes to be entered can be found in ANNEX A – MILSTRIP REQUISITION CODES.



ANNEX A – MILSTRIP REQUISITION CODES

Document Identifier Code

NUMBER OF CHARACTERS : THREE

TYPE OF CODE : ALPHA / NUMERIC

RECORD POSITION : 1 to 3 DESCRIPTION :

DOCUMENT IDENTIFIER

ROUTING IDENTIFIER

M & S

STOCK NUMBER

CLASS NIIN

NCB CODE

ITEM IDENTIFICATION NUMBER (IIN)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

The Document Identifier Codes (DIC) provide a means of identifying a given product (e.g. requisition, status information, follow-up, cancellation request) and further identifies data as to the intended purpose and usage. The DIC enables EDP equipment to perform operations dictated by the code, and allows a similar function to be executed in manual operations.

The DIC is a mandatory entry on all documents entering and leaving the NAMSA operations system. Each Transaction therefore will be identified by an appropriate code.

Code Composition :

• First position (RP1) : Alphabetic

A identifies requisitioning/issue systems transactions.

• Second position (RP2) : Alphabetic or numeric.

This entry identifies the type of transaction as shown in the following table.

• Third position (RP3) : Numeric entry.

This identifies the type of item identification when used with codes 0, S, M, or T in second position or the originator or receiver of the transaction in all other cases, as shown in the following tables:



RP 1 RP 2 RP 3

A 0 REQUISITION

S SHIPMENT DOCUMENT M MODIFIER T FOLLOW-UP *

1 Item Identification by a NSN 2 Item identification by a Part Number 5 Exception data in remark block

Item Identification

Possible Combinations : A01 AS1 AM1 AT1

A02 AS2 AM2 AT2

A05 AS5 AM5 AT5

RP 1 RP 2 RP 3

A C CANCELLATION

E SUPPLY STATUS F FOLLOW-UP K FOLLOW-UP ON CANCELLATION ** N D/O RECONCILIATION REQUEST P D/O RECONCILIATION RESPONSE S SHIPMENT STATUS U REPLY TO CANCELLATION

REQUEST 1 Requisitioner (to/from)

2 Supplementary Address (to/from)

Addressee Identification

* Process as requisition if original document not received.

** Process as cancellation if original document not received.



Document Identifier Codes

CODE DOCUMENT TITLE EXPLANATION A 0 1 Requisition For material with NSN. A 0 2 Requisition For material with Part Number A 0 5 Requisition For material with data indicated in the

“Remark” Block. A 0 6 Supply Directive For HAWK material A C 1 Cancellation Request By requisitioner (RP 30-35) A C 2 Cancellation Request By supplementary address (RP 45-50) A E 1 Supply Status To requisitioner (RP 30-35) A E 2 Supply Status To supplementary address (RP 45-50) A F 1 Follow-up By requisitioner (RP 30-35) A F 2 Follow-up By supplementary address (RP 45-50) A F C Follow-up request for improved ESD Furnished by requisitioning activities as

requests to NAMSA to initiate actions which will improve estimated shipping dates provided in supply status transactions.

A K 1 Follow-up on Cancellation Request (Process as cancellation if original cancellation not received)

By requisitioner (RP 30-35)

A K 2 Follow-up on Cancellation Request (Process as cancellation if original cancellation not received)

By supplementary address (RP 45-50)

A M 1 Document Modifier (Process as Requisition if original document not received)

For shipment with NSN


For shipment with Part Number


For shipment with exception data

A N 1 Due-Out Reconciliation Request To requisitioner (RP 30-35) A N 2 Due-Out Reconciliation Request To supplementary address (RP 45-50) A P 1 Due-Out Reconciliation Response From requisitioner (RP 30-35) A P 2 Due-Out Reconciliation Response From supplementary address (RP 45-50) A S 1 Shipment Status To requisitioner (RP 30-35) A S 2 Shipment Status To supplementary address (RP 45-50) A T 1 Follow-up (Process as Requisition if original

document not received) For material with NSN

A T 2 Follow-up (Process as Requisition if original document not received)

For material with Part Number


For material with other identification number


For material with exception data

A U 1 Reply to Cancellation Request – Shipment Status To requisitioner (RP 30-35) A U 2 Reply to Cancellation Request – Shipment Status To supplementary address (RP 45-50)



Service / Agency Code

NUMBER OF CHARACTERS : ONE

TYPE OF CODE : ALPHABETIC

RECORD POSITION : 4, 30, 45

DESCRIPTION :

The Service / Agency Codes are the codes that control the whole of the procedure on behalf of the requisitioner or other addresses identified in the transaction. As such it forms the first part of the Routing Identifier Code (RIC). This is a one position alphabetic code that is used, in conjunction with other codes, and is used in RP 4, 30, 45 as described in the following table :

RP 4 RP 30 RP 45 Identification A A Armed Forces B B Army C C Army D D Air Force P P Navy

U NAMSA V V 2 Major NATO Commands

Service and Agency Codes

Remarks : Codes shown above are those admitted in transactions between Customer Countries and NAMSA.



Routing Identifier Code



RECORD POSITION : 4 – 6 DESCRIPTION :

DOCUMENT IDENTIFIER

ROUTING IDENTIFIER

M & S

STOCK NUMBER

CLASS NIIN

NCB CODE


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

The Routing Identifier Code (RIC) is a three position alphabetic code identifying the support system to which requisitions are forwarded for supply action.

The first position (RP 4) represents the operational centre, identified as :

U for NATO Maintenance and Supply Agency (NAMSA, Capellen, Luxembourg).

NOTE : RP4 represents the Service / Agency code. For all requisitions being sent to NAMSA this will always be marked U in RP4

The second position (RP 5) identifies the NAMSA internal element, i.e. the Programme Office (PMO), as shown below.

The third position (RP 6) identifies the supply account within the Programme Office. The value(s) will be provided to the customer by the supporting PMO.

A table showing the RIC values follows:



RIC (new)

RIC (old)

DEFINITION RESPONSIBLE PROGRAMME

UHH - HAWK Missile System HLM UHS - HAWK SUPPORT PLAN HLM UCA UC1 M-60 LM UCC - C-130 LA UCH - Helicopter LA UCM UUF M-113 LM UE8 - AD(G) Air Defence (Ground) LE UEB - COBRA Counter Battery Radar LE UEC - RSRP RADAR Southern Region and Portugal LE UED - SSSB Ship-Shore-Ship Buffer LE UEF - AN/FPS-117 LE UEI - CSI CRC Surface to Air Missile Interface LE

UEM - MIDS Multi-functional Information Distribution System LE UEN - Nationally-Funded Supplies and Services LE UEQ - GBD Ground Based Defence LE UER - RAT-31 LE UES - NSS NADGE System Stockage LE UM6 - DRONE LM UMG - GPS LM UMP - PzH2000 LM UMS - Spike LM UMV - TOW LM UMX - TOW Night Sight LM UMZ - MLRS LM UPQ - PATRIOT LP UR4 - JHQ Lisbon Equipment LR URA - NC3A LR URB - SHAPE CIS (non-crypto) LR URE - SHAPE CRYPTO CCI LR URL - Software Licenses LR URU - Non-SHAPE CRYPTO Spares LR URX - Calibration LR UU7 - Sidewinder LG UUA - AMRAAM LM UUE - Sales Agreement for Emergency Repairs LG UUG - STINGER LM UUH - Harm Missile LM UUJ - Ammunition LG UUK - Random Brokerage LG UUN - Mk. 46 Torpedo LG UUT - Intrusion Detection System (IDS) LG UUV - Maverick Missile LM UUW - WARDAM II LG UDX - MOB Requisitions (Commercial) LW UWW - Depot Level Maintenance (DLM) LW



Media and Status Code



RECORD POSITION : 7 DESCRIPTION :

DOCUMENT IDENTIFIER

ROUTING IDENTIFIER

M & S

STOCK NUMBER

CLASS NIIN

NCB CODE


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

The Media and Status (M&S) code is applicable to furnishing status to either the requisitioner (RP 30-35) or to the supplementary address (RP 45-50).

Types of status required:

Activity to receive status

Communications media (transceiver or other)

NAMSA is to provide its customers with current status information for demands submitted to NAMSA. Codes are to be utilised between customers and NAMSA as indicated below.

The M&S code is a mandatory entry by the originator of the document and will not be altered during subsequent processing except in those instances when requisition modifier documents are prepared.

The codes in following table applies to all Priorities (1 through 15):

STATUS TO : NO STATUS

Requisitioner Supplemental Address

By Transceiver B D 0 By Mail or similar method

C E 0

Media and Status Codes



Stock or Part Number

NUMBER OF CHARACTERS : FIFTEEN


RECORD POSITION : 8 – 22 or Blocks 4, 5, and 6 DESCRIPTION :

DOCUMENT IDENTIFIER

ROUTING IDENTIFIER

M & S

STOCK NUMBER

CLASS NIIN

NCB CODE


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

The rules for entries in the Stock Number field are as follows:

When a 13-digit NATO Stock Number is applicable (use DIC A 0 1) :

The NATO Supply Class (NSC) is to be entered in RP 8 to 11

The two-digit NATO code for the applicable National Codification Bureau (NCB) is to be entered in RP 12 and 13.

The seven-digit National Item Identification Number (IIN) is to be entered in RP 14 to 20.

NOTE: Together, the NATO code for the NCB, and the IIN constitute the NATO Item Identification Number (NIIN).

When codes are required in addition to the NATO Stock Number, and these codes are recognisable to the initial processing supply point at NAMSA – these codes are to be entered in columns 21 and 22; or only in column 21, respectively, if these are two or one digit.



Examples :

o Entry of a NATO Stock Number in RP 8 to 20.

Record Positions

8 9 10 11 12 13 14 15 16 17 18 19 20 8 3 2 0 0 0 1 2 3 5 5 6 7

NATO Supply Class

NATO code for

NCB

National Item Identification Number (IIN)

NATO Item Identification Number (NIIN) NATO Stock Number (NSN)

o Entry of an NSN and a One-Digit Identification Code in RP 8 to 21.

Record Positions

8 9 10 11 12 13 14 15 16 17 18 19 20 21 8 3 2 0 0 0 1 2 3 5 5 6 7 1

o Entry of an NSN and a two-digit Identification Code in RP 8 to 22.

Record Positions

8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 8 3 2 0 0 0 1 2 3 5 5 6 7 B C

When a requisition is introduced with an NSN, Column 3 of the Document Identifier must be 1.

When a Part Number is applicable:

DIC A 0 2 is to be used. RP 8-22 can be used. If this type of code is not available, then the Manufacturer’s name is to be provided using DD Form 1348-6.

If a stock number or part number is not known, but a description or publication reference is available to adequately identify the item, and such reference is meaningful to NAMSA, the DD Form 1348-6 is to be utilised.

When other than a NATO Stock Number, or Part Number is applicable (e.g. a Production Equipment Code (PEC), DoD Ammunition Code, locally assigned number, etc.), it can be considered:

Fifteen digits or less: it commences in RP 8 and progresses to the right, with unused spaces left blank to the right.



Example – Use of Numbers other than NSN

Record Positions

8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 1 2 3 4 5 6 7 8 9 1 2 3

Number with less than 15 digits BLANK

Record Positions

8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6

Number with 15 digits

Sixteen digits or more: the DD Form 1348-6 is to be used and the entire number is to be entered in Block 1 thereof.

The numeral entered in Column 3 of the Document Identifier Code is significant to the type of number entered in Columns 8 to 22.

Any requisition containing a NATO Stock Number, irrespective of additional codes in columns 21 and 22, must have a 1 entered therein, unless additional data is entered in the Remarks space.

Any requisition containing a Part Number must contain a 2 in Record Position 3.

Whenever additional data is entered in the Remarks space, regardless of the content of the columns 8 to 22, Record Position 3 must contain a 5.



Unit of Issue Code

NUMBER OF CHARACTERS : TWO

TYPE OF CODE : ALPHA

RECORD POSITION : 23-24 DESCRIPTION :

UNIT OF

ISSUE

QUANTITY DOCUMENT NUMBER

S ERV.

REQUISITIONER JULIAN DATE SERIAL NUMBER

Yr DAY

22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44

The Unit of Issue is a two figure abbreviation of the types of units under which materiel is issued. Unit of issue codes are two position alphabetic codes contained in RP 23-24. They are given for each item in a Stock List (SSL) or other reference catalogues. Their descriptions are shown in the Table below.

DESIGNATION TERM DESCRIPTION AM Ampoule A small glass or plastic tube sealed by fusion after filling. AT Assortment A collection of a variety of items that fall into a category or

class packaged as a small unit constituting a single item of supply. Use only when the term assortment is part of the item name.

AY Assembly A collection of parts assembled to form a complete unit, constituting a single item of supply; e.g. hose assembly. Use only when the term assembly is a part of the item name.

BA Ball A spherical shaped mass of material such as twine or thread.

BE Bale A shaped unit of compressible materiels bound with cord or metal ties and usually wrapped; e.g. paper and cloth rags.

BF Board Foot A unit of measure for lumber equal to the volume of a board 12” x 12” x 1”.

BG Bag A flexible container of various sizes and shapes which is fabricated from such materiels as paper, plastic, or textiles. Includes sack and pouch.

BK Book A book like package, such as labels or tickets, fastened together along one edge, usually between protective covers.



BL Barrel A cylindrical container, metal or wood, with sides that bulge outward and flat ends or heads of equal diameter. Includes keg.

BD Bundle A quantity of the same item tied together without compression.

BO Bolt A flat fold of fabric having a stiff paperboard core. BR Bar A solid piece or block of various materiel, with its length

greater than its other dimensions; e.g. solder. Not applicable to items such as soap, beeswax, buffing compound.

BT Bottle A glass, plastic, or earthenware container of various sizes, shapes, and finishes such as jugs, but excluding jars, ampoules, vials, ands carboys, with a closure for retention of contents.

BX Box A rigid, three dimensional container of various sizes and materiel. Includes case, carton, tray and crate.

CA Cartridge Usually a tubular receptacle containing loose or pliable materiel and designed to permit ready insertion into an apparatus for dispensing the materiel. Usually associated with adhesives and sealing compounds.

CB Carboy A heavy duty, bottle-type container used for transportation and storage of liquid. Usually designed to be encased in a rigid protective outer container for shipment.

CE Cone A cone-shaped mass of materiel wound on itself such as twine or thread, wound on a conical core.

CF Cubic Foot A unit of cubic measure. Equivalent to 0.028 cubic meters. CK Cake A block of compacted or congealed matter. Applicable to

such items as soap, buffing compound. CL Coil An arrangement of materiel such as wire, rope, and tubing

wound in a circular shape. CN Can A rigid receptacle made of fibre, metal, plastic, or a

combination thereof. Cans may be cylindrical or any number of irregular shapes. Restricted to items which cannot be issued in less than container quantity. Includes pail and canister. DO NOT USE when the packaged quantity equates to a unit of measure; e.g. pint, quart, gallon, ounce, or pound.

CO Container A general term for use only when an item is permitted to be packaged for issue in optional containers; e.g. bottle or tube for a single NSN.

CD Cubic Yard A unit of cubic measure. Equivalent to 0.765 cubic meters. CY Cylinder A rigid, cylindrical, metal container designed as a portable

container for storage and transportation of compressed gasses, generally equipped with protective valve closure and pressure safety device.

CZ Cubic Meter A unit of cubic measure expressed in the metric system of measurement. Equivalent to 1.307 cubic yards.



DR Drum A cylindrical container designed as an exterior pack for storing and shipping bulk materiels; e.g. fuels, chemicals, powders, etc. Drums may be made of metal, rubber, polyethylene or plywood, or fibre with wooden, metal or fibre ends.

DZ Dozen Twelve (12) of an item of supply. EA Each A numeric quantity of one item of supply. DO NOT use if a

more specific term applies, such as kit, set, assortment, group, sheet, plate, strip, or length.

FT Foot A unit of linear measure, sometimes expressed as linear foot. Equivalent to 30.48 centimetres.

GL Gallon A unit of liquid measurement. Equivalent to 3.785 litres. GP Group A collection of related items issued as a single item of

supply; e.g. test set group. Use only when the term group is part of the item name.

GR Gross One hundred and forty four (144) of an item. HD Hundred One hundred (100) of an item. HK Hank A loop of yarn or rope, containing definite yardage; e.g.

cotton, 840 yards; worsted, 560 yards. See also Skein for comparison.

JR Jar A rigid container having a wide mouth and often no neck, typically made of earthenware or glass. Excludes bottle.

KT Kit A collection of related items issued as a single item of supply, such as the tools, instruments, repair parts, instruction sheets and often supplies typically carried in a box or bag. Also includes selected collections of equipment components, tools, and/or materiels for the repair, overhaul or modification of equipment. Use only when the term kit is a part of the item name.

LB Pound A unit equal to 16 avoirdupois ounces. Equivalent to 0.454 kilograms.

LG Length Term applies to items issued in fixed or specific linear measurement, without deviation. This term no longer applies to random lengths which will be expressed in definitive units of linear measurement such as foot or yard. Excludes strip.

LI Litre A unit of liquid measure expressed in the metric system of measurement. Equivalent to 61.02 cubic inches.

MC Thousand Cubic Feet

A unit of cubic measure expressed in one thousand (1,000) increments.

ME Meal The measure of food generally taken by an individual at one time.

MR Meter A unit of linear measure expressed in the metric system of measurement. Equivalent to 39.37 inches.

MX Thousand One thousand (1,000) of an item.



OT Outfit A collection of related items issued as a single item of supply, such as the tools, instruments, materiels, equipment, and/or instruction manual(s) for the practise of a trade or profession or for carrying out of a particular project or function. Use only when the term outfit is a part of the item name.

OZ Ounce A unit of liquid or avoirdupois weight. Equivalent to 31.103 grams.

PD Pad Multiple sheets of paper that are stacked together and fastened at one end by sealing.

PG Package A form of protective wrapping for two or more of the same item of supply. To be used only when a unit of measure or container type term is not applicable. Includes envelope.

PM Plate A flat piece of square or rectangular shaped metal of uniform thickness, usually ¼ inch or more. Use only when plate (NSCs 9515 and 9535) is used in an item name to denote shape.

PR Pair Two similar corresponding items; e.g. gloves, shoes, bearings; or items integrally fabricated of two corresponding parts; e.g. trousers, shears, goggles.

PT Pint A unit of liquid or dry measure. Equivalent to 0.473 litres. PZ Packet A container used for subsistence items. Use only when food

packet is part of the item name. (NSC 89) QT Quart A unit of liquid or dry measure. Equivalent to 0.946 litres. RA Ration The food allowance of one person for one day. Use only

when ration (NSC 8970) is a part of the item name. RL Reel A cylindrical core on which a flexible materiel, such as

wire or cable, is wound. Usually has flanged ends.

RM Ream A quantity of paper varying from 480 to 516 sheets, depending upon grade.

RO Roll A cylindrical configuration of flexible materiel which has been rolled on itself, such as textiles, tape, abrasive paper, photosensitive paper and film, and may utilise a core with or without flanges.

SD Skid A pallet-like platform consisting of a load-bearing area fastened to and resting on runner type supports.

SE Set A collection of matched or related items issued as a single item of supply; e.g. tool sets, instrument sets, and matched sets. Use only when the term set is a part of the item name.

SF Square Foot A unit of square measurement (area). Equivalent to 0.093 square metres.

SH Sheet A flat piece of rectangular-shaped materiel of uniform thickness that is very thin in relation to its length and width, such as metal, plastic, paper, and plywood. Use of this term is not limited to any group of items or NSC’s. However, it will always be applied when sheet is used in the item name to denote shape; e.g. aluminium alloy sheet, except items in NSC 7210.



SK Skein A loop of yarn 120 yards in length, usually wound on a 54 inch circular core. See hank for comparison.

SL Spool A cylindrical form with an edge or rim at each end and an axial hole for a pin or spindle on which a flexible materiel such as thread or wire is wound.

SO Shot A unit of linear measurement, usually applied to anchor chain. Equivalent to 15 fathoms (90 ft).

SP Strip A relatively narrow, flat length of materiel, uniform in width, such as paper, wood, and metal. Use only when the term strip is a part of the item name.

SX Stick Materiel in a relatively long and slender, often cylindrical form for ease of application or use; e.g. abrasives.

SY Square Yard A unit of square measure (area). Equivalent to 0.836 square meters.

TN Ton The equivalent of 2000 lbs. Includes short ton and net ton. Equivalent to 0.907 or 1.016 metric tons.

TO Troy Ounce A unit of troy weight measure, based on 12 ounce pound, generally applied to weights of precious metals.

TU Tube Normally a squeeze-type container most commonly manufactured from a flexible type materiel and used in packaging toothpaste, shaving cream, and pharmaceutical products. Also applicable as a form around which items are wound, such as thread. It is not applicable to mailing tube, pneumatic tube, or cylindrical containers of a similar type.

VI Vial A small glass container, generally less than an inch in diameter. Vials are flat-bottomed and tubular in shape and have a variety of neck finishes.

YD Yard A unit of linear measure. Equivalent to 3 feet and sometimes expressed as linear yard. Equivalent to 0.914 meters.



Quantity Code

NUMBER OF CHARACTERS : FIVE

TYPE OF CODE : NUMERIC

RECORD POSITION : 25-29 DESCRIPTION :

UNIT OF

ISSUE


S ERV.


Yr DAY

22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44

The Quantity is a numerical designation of the number of units applicable to the transaction. The quantity is a 5 position significant digit contained in RP 25 – 29. If the quantity required exceed 99,999 additional requisition(s) with new document number(s) will be prepared and submitted for the remaining balance.

The quantity information is meaningful only if accompanied by the Unit of Issue code (see Unit of Issue of this Annex).



Service Code



RECORD POSITION : 30 and 45 DESCRIPTION :

UNIT OF

ISSUE


S ERV.


Yr DAY

22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44

The entry in RP 30 (Service Code) is always to be the appropriate character for the Service/Force/Agency/Project concerned. The Service Code forms the first part of the Document Number and of the Supplemental Address. These specific characters are prescribed for normal requisitioning and shipping for NAMSA customer countries and contractors use.



Record

Service / Designation

Remarks

30 45

A A Armed Forces

B B Army

C - Reserved Internal NAMSA use

D D Air Force

E - Reserved Internal NAMSA use

F - Reserved Internal NAMSA use

G - Reserved Internal NAMSA use

H - Reserved Internal NAMSA use

I - (Not Assigned

J - Reserved Internal NAMSA use

K K Marine Corps

L - Reserved Internal NAMSA use

M - Reserved Internal NAMSA use

N - Reserved Internal NAMSA use

O - (Not Assigned)

P P Navy

Q - Reserved Internal NAMSA use

R - Reserved Internal NAMSA use

S - Reserved Internal NAMSA use

T - Reserved Internal NAMSA use

U - Reserved Internal NAMSA use

V - 2 MNCs (Communications) / NICS-COA

W - Reserved Internal NAMSA use

X - Reserved Internal NAMSA use

Y - Reserved Internal NAMSA use

- Y Special service See page XX

Z - Reserved Internal NAMSA use



Document Number

NUMBER OF CHARACTERS : FOURTEEN


RECORD POSITION : 30 – 43

DESCRIPTION :

UNIT OF

ISSUE


S ERV.


Yr DAY

22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44

The Document Number is a non-duplicative number used throughout the system, whose purpose is to identify the requisitioner and to provide an unequivocal reference to the transaction. It is constructed as follows;

RECORD POSITIONS

Block 9 Block 10 11 Block 12 Block 13

30 31 32 33 34 35 36 37 38 39 40 41 42 43 Service Code

Requisitioner * Julian Date Serial Number

* Type of Assistance Code

Service (RP 30)

The appropriate character (This code is not tested for validation by NAMSA).

Requisitioner (RP 31 – 34)

May be alpha, numeric or a combination of both that indicates the originator of the request. The requisitioner is composed of;

- Country / Activity Code (CAC) in RP 31 and 32

- Within Country / Activity Code (WCC) in RP 33 and 34

Type of Assistance Code (RP 35)

The Type of Assistance codes utilised in the system are given below;



CODE EXPLANATION

4 Repair of Equipment

5 Exchange or Loan

7 No Direct Bill

8 Indirect Payment

9 Cash Sales

Type of Assistance Code

Julian Date (RP 36 – 39)

Entries in RP 36 to 39 (date) are always to be numeric and are to indicate the actual date of transmittal from the requisitioner to NAMSA. If requisitions are pre-dated to facilitate local processing, the requisition date is to be amended (if necessary) to reflect the true date of transmittal.

RP 36 is to indicate the last numeric digit of the calendar year in which the document was originated. Example 1 for 2001, 2 for 2002 etc.

RP 37 to 39 are to indicate the numeric consecutive day of the calendar year. Example: 005 for January 5th.

RP 36

RP 37

RP 38 RP 39 DATE

0 0 0 5 5th January 2000

9 0 5 2 21st February 2009

8 2 7 8 5th October 2008

Julian Date Examples

Serial Number of the Document (RP 40 – 43)

Document Serial numbers, assigned at the discretion of the document originator, are entered in RP 40 to 43. The document serial number is not to be duplicated on the same day. The serial number may be assigned to consist of alpha and / or numeric characters, with the exception of alphas I and O.

Record Position 40 may consist of alpha or numeric characters with the utilisation of certain alpha limited to those agreed between NAMSA and the Customer country concerned.

Record Position 41 – 43 are normally numeric characters.



Country / Activity Code



RECORD POSITION : 31-32 and 46-47

DESCRIPTION :

UNIT OF

ISSUE


S ERV.

REQUISITIONER DATE SERIAL NUMBER

Yr DAY

22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44

These codes have been extracted from U.S. official publications. (See US DoD 4140.17-M, Military Standard Requisitioning and Issue Procedures (MILSTRIP), Appendix B 20.) These codes are presented on the left side by Countries/Organisation/Project alphabetic order and on the right by code alphabetic order. See also Supplementary Address details (RP 46-47).



Country /

Organisation / Project

Country Organisation Project

Activity Code

Country Organisation Project

Activity Code

Country / Organisation /

Project

BELGIUM BE A2 SHAPE CANADA CN BE BELGIUM DENMARK DE CN CANADA FRANCE FR DE DENMARK GERMANY GY FR FRANCE GREECE GR GR GREECE ITALY IT GY GERMANY LUXEMBOURG LX IT ITALY NAMFI N9 K2 NAMSA F-104 NAMSA F-104 K2 K7 NAPMO NAMSA – GENERAL N4 K8 NAPMO NAMSA – HAWK & NHPLO N7 LX LUXEMBOURG NAMSA – WEAPONS M5 M5 NAMSA – WEAPONS NAPMO NI NE NETHERLANDS K7 NO NORWAY K8 N1 NAPMO W1 N2 NATO PROJECTS NATO PROJECTS N2 N4 NAMSA-GENERAL NETHERLANDS NE N7 NAMSA – HAWK & NHPLO NORWAY NO N9 NAMFI PORTUGAL PT PT PORTUGAL SHAPE A2 SP SPAIN SPAIN SP TK TURKEY TURKEY TK UK UNITED KINGDOM UNITED KINGDOM UK W1 NAPMO UNITED STATES 00 00 UNITED STATES

Other allowed Country Codes are published in NATO STANAG No. 1059 (Distinguishing Letters for Geographical Entities for Use in NATO).



Demand and Suffix Code


TYPE OF CODE : ALPHA

RECORD POSITION : 44 DESCRIPTION :

D & S

SUPPL. ADDRESS S I GNAL

FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

This transaction field has dual use and the type and meaning of the code entered is dependant upon the directional flow of the document :

• requisitions submitted to NAMSA will contain a Demand Code.

• status information sent by NAMSA to the requisitioner will contain a Suffix Code.

Demand Code

Requisitions will contain Demand Codes which will be entered in this column by the originator of the request. The Demand Code is a system mandatory entry of an alphabetic character to indicate whether the demand is recurring or non-recurring as follows:

CODE EXPLANATION

N NON-RECURRING DEMAND. A request made for a requirement known to be a one time occurrence; e.g. a Modification Work Order (MWO) kit or an initial request for stockage. Requisitions will be coded non-recurring when the demand is anticipated to be non-repetitive.

R RECURRING DEMAND. A request made periodically or anticipated to be repetitive by an authorised requisitioner for materiel for consumption or used for stock replenishment. The occurrences encompass most demands; therefore a demand is to be considered recurring when a doubt exists.

Demand Codes



Suffix Code

The purpose of the Suffix Code is to relate and identify supply transaction taken on the original requisition, without duplicating or causing loss of identity of the original document number.

This action is accomplished by assigning the appropriate Suffix Code to indicate the chronological flow of actions taken within the requisition processing system. The Suffix Code is modified only when a new supply action has occurred.

Suffix Codes start with A for the first action and are incremented to the next alpha code for each subsequent action. All letters in the alphabet (including I and O) are used.



Supplemental Address

NUMBER OF CHARACTERS : SIX



DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The Supplemental Address field identifies a specific address as decided by the requisitioner. This is normally different from the Requisitioner Code entered in RP 31 – 34, for the purpose of receiving the materiel or receiving documentation (e.g. billing or status information) as directed by the Signal Code at RP 51. The Supplemental Address Code is composed of :

Service Code (RP 45)

When significant, this entry is taken from the table shown on Service Code and indicates the Service of the address given in RP 46 – 49. This entry is not mandatory.

If a Y is indicated in RP 45, this indicates that the originator of the requisition desires to utilise RP 46 to 50 for internal control purposes. In this instance the content of RP 46 through 50 is not significant to NAMSA, but will be perpetuated on subsequent transactions.

Address (RP 46 – 50)

This is composed of a Country / Activity Code (CAC) in RP 46-47 and a Within Country Code (WCC) in RP 48 – 49.

RP 46 – 47: The CAC code. This code shows the country or activity to which material / invoice should be sent.

RP 48 – 49: The WCC code. This code identifies the specific location address to which material / invoice should be sent.

RP 50: Should be left blank or can be used for internal control purposes of the requisitioner.

NOTE : Countries wishing to add a new location address should send the details to NAMSA (Attn. LZ), who will verify that the address does not currently exist in the system, and then issue a new and unique code.



Signal Code



RECORD POSITION : 51

DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The purpose of the Signal Code is two-fold in that it designates the field containing the intended consignee (ship-to) and the activity to receive and effect payment of bills.

Depending on the desired routing of the materiel / invoice, two subsets of the Signal Code are established.

Materiel to be shipped to: Bill the activity designated in : No billing

required RP 31-34 RP 45-50 RP 52-53

Requisitioner RP 31-34 A or

BLANK B C D

Suppl. Address RP 45-50 J K L M

Signal Codes



Fund Code




DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The Fund Code is to be utilised to indicate the bill-to-office whenever the Signal Code is either C or L.

When the Signal Code used is other than C or L, the entries in the Fund Code are left blank.



Distribution Code


TYPE OF CODE : ALPHA/NUMERIC


DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The use of the Distribution Code field is not mandatory on requisitions submitted to NAMSA. This field is discretionary, for any internal purpose the customer may have.

Entries in RP 54-56 may be alphabetic or numeric, but these will be non-significant to the NAMSA processing system.



Project Code




DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The Project Code provides a means of identifying requisitions within a weapon system. It will contain a three digit code as agreed between NAMSA and the requisitioner.



Issue Priority Designator (IPD)




DESCRIPTION :

D & S


FUND CODE

DIST PROJECT CODE

IPD CODE

REQUIRED DELIVERY

DATE

S VC

43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65

The Issue Priority System recognised by NAMSA is tailored on the UMMIPS System as described in the United States of America DoD Directive 4410.6.

Due to the lack of a centrally controlled NATO-wide system, it is taken for granted that uniformity in the assignment of Priority Designators is maintained within each Weapon System Partnership supported by NAMSA.

The Issue Priority Designators (IPD) accepted by the NAMSA system are organised in a set of numeric codes spanning, in decreasing order of urgency of the requirement, from 01 through 15. They are in turn grouped into three Type of Precedence, as shown below.

TYPE OF PRECEDENCE ISSUE PRIORITY DESIGNATORS

P = Priority 01 – 02 – 03

U = Urgent 04 – 05 – 06 – 07 – 08

R = Routine 09 – 10 – 11 – 12 – 13 – 14 – 15

Priority Designator Codes

This system implies that:

- Immediate handling and high-speed transportation regardless of costs is necessary to meet the requirements of NAMSA’s Customers whose requisitions carry an IPD included in the PRIORITY type of precedence.

- Requisitions with an IPD included in the URGENT type of precedence will receive expeditious handling within NAMSA (next to the PRIORITY type).

- Economical handling and transportation are to be used for requisitions with an IPD included in the ROUTINE type of precedence.



Required Delivery Date




DESCRIPTION :

PROJ CODE

IPD CODE

REQUIRED DELIVERY

DATE

ADV CODE

SC UNIT PRICE CODE

58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80

This field can be used instead of IPD (RP 60-61). It is used to define the customers Required Delivery Date of the materiel or service. The value entered represents the number of calendar days that will be added to the requisition transmittal date (RP 36-39) in order to define the RDD.

Example:

Where:

Transmittal Date = 0025 (January 25th) RDD = 125

This will result in an RDD 25+125 = 0150 (May 29th).

If both PD and RDD are used, the RDD takes precedence over the IPD.



Advice Code

(See also Status Code)




DESCRIPTION :

PROJ CODE

IPD CODE

REQUIRED DELIVERY

DATE

ADV CODE

SC UNIT PRICE CODE

58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80

The Advice Code is also called the Status Code when used for status purposes and is sent from NAMSA to the requisitioner. (See also Status Code)

The purpose of the Advice Code is for the Customer to provide instructions to NAMSA when such data is considered essential to appropriately direct the supply action. The first position of this code is numeric and the second is alphabetic. Advice Codes and their explanations are provided below:



CODE EXPLANATION

2A Item is not locally obtainable through manufacture, fabrication or procurement.

2B Requested item only will suffice. Do not substitute/interchange. Also applies to “Obsolete”/”Inter-activated” items previously rejected with Status Code CJ.

2C (*) Do not backorder any unfilled quantity, except through FMS on a “fill or kill” basis. Suitable substitute is acceptable. (See NOTE).

2E Free Issue. Stock lists or other publications offer this materiel without reimbursement.

2F The Item is known to be coded “Obsolete” but it is still required for immediate consumption. Approved substitute is acceptable. If unable to procure, reject requisition with Status Code CJ.

2G This code has multiple uses:

1- Ship new stock or stock having new appearance

2- Strategic mission requires latest model and configuration ( for electronic tubes) 3- Strategic mission requires newest stock only ( for photographic film or aerial requirements for ammunition devices or cartridge) 4- Anticipated usage requires latest expiration dates (only 8 for biologicals)

2J (*) Do not substitute. Do not backorder any unfilled quantity, except through FMS on a “fill or kill” basis. (See NOTE).

2L Quantity reflected in quantity field exceeds normal demands. However, this is a confirmed valid requirement.

2N Item required in one continuous length as expressed in RP 25-29 and unit in RP 23-24. No other configuration is acceptable and / or multiples of the unit pack are not acceptable.

2P Item required in one continuous length as expressed in RP 25-29 and unit of issue RP 23-24. If requirement exceeds the unit pack length, multiples of the unit pack are acceptable.

22 Combination of Advice Codes 2C and 2L

23 Combination of Advice Codes 2L and 2G

24 Combination of Advice Codes 2B and 2G

25 Combination of Advice Codes 2A and 2F



26 Combination of Advice Codes 2B and 2L

28 Combination of Advice Codes 2N and 2L

3B Item requisitioned is designated as commercial type item. Unable to obtain item from commercial sources. Request supply of the requisitioned quantity be accomplished.

3C (*) Do not backorder any unfilled quantity. Suitable substitute is acceptable (See NOTE).

3J (*) Do not substitute. Do not backorder any unfilled quantity (See NOTE).

8A The DO quantity recorded on the NAMSA DOR statement is lower than the corresponding quantity in the RA’s DI record. NAMSA is requested to investigate and advise prior to further action being taken by the RA.

8C The DO quantity recorded on the NAMSA DOR is higher than the corresponding quantity in the RA’s DI record. NAMSA is requested to investigate and advice prior to further action being taken by the RA.

8M A DO record is missing on the NAMSA DOR statement, for an open DI record on the RA’s files. NAMSA is requested to investigate and advise prior to further action being taken by the RA.

8P The requested item is not on the ASL / SAL for this activity, but is needed for replacement and is proposed for addition to the ASL / SAL. The proposed site and depot levels for this activity are indicated in the Remark Block.

8Q This initial requirement for this activity for an item for which consumption has been experienced.

NOTE * : These codes do not preclude the application of the MES procedure if appropriate. The codes 2C and 2J are perpetuated to the US for quantities not filled from NAMSA stocks. The codes 3C and 3J are internal NAMSO codes and as such are not to be perpetuated to the US.



Status Code

(See also Advice Code)




DESCRIPTION :

PROJ CODE

IPD CODE

REQUIRED DELIVERY

DATE

STAT CODE

SC UNIT PRICE CODE

58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80

A Status Code flows from NAMSA to the originator of a requisition, or other offices as directed by the Media and Status Code (in RP 7) entered in the requisition. The purpose of a Status Code is to inform recipients on the status of their requisitions, and related transactions. The Status Codes have been categorised according to their use. Listings and explanations are provided below.

See SAP NOTE after the Table.



CODE EXPLANATION

AS Contains the number of the Delivery Note and, in cases where the NAMSA transportation system (NTS) is used, the number of shipment. See SAP NOTE.

BA No longer used. Refer to SAP NOTE at foot of table.

BB

Used in order to inform the customer about the expected delivery dates. BB status will also be issued to notify changes of delivery dates. Item back ordered. The estimated delivery date of materiel to the Customer is contained in RP 70 – 73. Refer to SAP NOTE at foot of table.

BC

Item has been back ordered. Long delay is anticipated and estimated shipping date is in RP 70 – 73. Item identified in the stock number field (or Remarks field if stock number field cannot accommodate the item number), which is not an interchangeable, can be furnished. The price of the replacement can be furnished. The price of the replacement item is in RP 74 – 80. If desired, submit a cancellation for the original requisition and submit a new requisition for the offered replacement (See NOTE).

BD Requisition is delayed due to need to verify requirement relative to authorised application, item identification or technical data. Upon completion of review, additional status will be provided to indicate action taken.

BF No record of the document for which your follow-up or cancellation request was submitted. For requisitioner, if appropriate, de-obligate funds and if item is still required, submit a new requisition (See NOTE).

BG

One or more of the following fields have been changed : Stock Number (as the result of a formal catalogue change).

Requisitioned NSN has been replaced by or consolidated with NSN in stock number field. NSN is assigned to part number that was requisitioned. NSC has changed but NIIN remains the same as originally requisitioned. Review NSN (NSC and NIIN) to ensure that requisition under process is for desired item. If NSN is not for desired item submit cancellation request to NAMSA.

Unit of Issue (as a result of a formal catalogue change). Requisitioned Part Number had been identified to / replaced by the Part Number reflected in the stock number field.

Examine quantity and unit price as a result of the above changes. Revise appropriate records accordingly. Additional status will be provided by NAMSA to indicate further action on this requisition.

BH Replacement item, identified in stock number field will be supplied. Examine unit of issue, quantity and unit price fields for possible changes. Revise appropriate records accordingly. Additional status will be provided.

BJ Quantity changed to conform to unit pack, adjust the due-in records accordingly. Unit of issue is not changed.



BK Requisition data elements have been modified as requested. Examine data fields in this status document for current requisition data.

BN Requisition being processed as free issue. Adjust local fund obligation records.

BQ Cancelled. Results from receipt of cancellation request from requisitioner. De-obligate funds if applicable.

BV Item procured and on contract for shipment to consignee. The contract shipping date is entered in RP 70 – 73. Cancellation may result in billing for contract termination and / or transportation costs, if applicable.

BW Your requisition has been received.

BZ Requisition is being processed for direct delivery procurement. Additional status will be provided to indicate action taken. The estimated shipping date is in RP 70 –73.

B1 Material requested currently not available. Your requisition will be kept in suspense.

B2 Status of supply or procurement action indicates that NAMSA cannot accept your change requested.

B4 Cancelled. Results from receipt of cancellation request from requisitioner. Do not de-obligate funds. Billing for materiel or contract termination charges will be made.

B5 Your follow-up request has been received. Action to determine current status and / or improved ESD is being attempted. Further status will be furnished.

B7 Unit price change. The latest unit price for the item identified by the stock or part number in RP 8 – 22 is reflected in RP 74 – 80.

B8 Cancellation not accepted because of present procurement status.

B9

Your cancellation request has been received. Action to cancel the demand or to divert the applicable shipment is being attempted. Do not de-obligate funds or delete due-in. Advice of final action will be furnished in subsequent status transactions.

CA Rejected. Reasons for rejection will be provided by separate correspondence.

CB Rejected. Initial requisition requested rejection of that quantity not available with certain defined criteria. Quantity field indicates quantity not filled.

CD

Rejected. Unable to process because of errors in the quantity, date and / or document serial number fields. 1) If received in response to a requisition and the materiel is still required, submit a new requisition (See NOTE) with correct data field entries. 2) If received in response to a cancellation request and materiel is not required, submit a new cancellation request with a valid quantity entry.



CE

Rejected. Unit of issue in original requisition, which is reflected in RP 23 – 24 of this status document, does not agree with NAMSA unit of issue and cannot be converted. If still required, submit a new requisition (See NOTE) with correct unit of issue and quantity.

CG

Rejected. Unable to identify requested item. Submit a new requisition (See NOTE) and furnish correct NSN or Part Number. If correct NSN or Part Number is unknown or if Part Number is correct, submit a new requisition (See NOTE) on DD Form 1348-6 furnishing as much data as is available.

CJ

Rejected. 1) Item coded (or being coded) “obsolete” or “inactivated”. Item in stock number field if different from item requisitioned, can be furnished as a substitute. Unit price of the substitute item is in RP 74 – 80. 2) If offered substitute is desired, submit a new requisition (See NOTE) with substitute item stock number. 3) If only original item is desired submit a new requisition (See NOTE) for procurement on DD Form 1348-6. Cite Advice Code 2B. Furnish technical data, e.g. end item usage, piece and / or part number, manual reference, applicable publication.

CK

Rejected. Unable to procure. No substitute / interchangeable item is available. Returned for supply by local issue of next higher assembly, kit, or components. Suggest fabrication or cannibalisation. If not available, submit a new requisition (See NOTE) for next higher assembly, kit, or components.

CP Rejected. Source of supply is local manufacture, fabrication or procurement. If not available locally, submit a new requisition with Advice Code 2A.

CR Rejected. Requisition is for NAMSA Furnished Material (NFM) and : - Item is not authorised under terms of contract or, - Contractor is not authorised to send a NFM requisition.

CS

Rejected. Quantity requisitioned is suspect of error or indicates excessive quantity. Partial quantity being supplied. Quantity field in this transaction reflects quantity rejected. If requirement still exists submit a new requisition for the required quantity using Advice Code 2L.

CU Rejected. Unable to procure item requested, no longer produced by any source and attempts to obtain item failed. Item in NSN field is furnished as a substitute.

CV Rejected. Item prematurely requisitioned. The effective date for requisitioning is in contained in RP 70-73.

CX Rejected your request. Cannot be accepted as enough stock exists in your National Depot. Consumption will be recorded in N.D. plant.

CY Rejected. Unable to procure item requested. Item is no longer produced by any known source and attempts to obtain item have failed.

C7 Rejected. Document identifier code indicates this is a remarks / exception data document. NAMSA has no record of receipt of remarks / exception data. If still required, submit a new requisition (See NOTE).



C8 Rejected. Vendor will not accept order for quantity less than the quantity indicated in RP 76 – 80. If requirement still exists, submit a new requisition (See NOTE) for a quantity that is not less than reflected in RP 76 – 80.

D7 Requisition modifier rejected because of errors in one or more data elements.

D8 Rejected. Requisition is for controlled item and requisitioner and / or “ship to” address is not authorised recipient. Submit a new requisition on a DD Form 1348-6 furnishing intended application and complete justification for the item.

H1

Rejected. The quantity requested is not on the ASL / SAL for your activity. If it is considered necessary to add it to the ASL / SAL, resubmit an A05 requisition with Advice Code 8P and with full justification, indicating the recommended site and depot level for your activity.

H2

Rejected. The quantity requested is authorised on the ASL / SAL for your activity, but no previous need has been experienced in the Air Defence System. If considered necessary, resubmit with Advice Code 8Q, indicating that the consumption has been experienced.

H3 Rejected. The item is repairable (coded “ND”). Your activity holds the authorised ASL / SAL quantity, If needed, resubmit requisition supported by an “NSC Form 365”.

NOTE : When submitting a new requisition, use a new document number with a

current Julian date.

SAP NOTE :

Status Asx : This status is used to inform the customer about the shipment (mainly the shipment manifest number). As the manifest number does not exist anymore in our system, this status will contain instead the number of the Delivery Note and, in cases where the NAMSA transportation system (NTS) is used, the number of shipment.

Status BA : This message was used hitherto to inform the customer that NAMSA has started to process the delivery. This message is not required anymore, as the notification of the confirmed delivery date to the customer (BB status message, see hereafter) is much more meaningful. Therefore, BA status will henceforth be discontinued.

Status BB : This message was used to communicate estimated shipping dates in the case of brokerage requisitions. It will be used in all cases to inform the customer about the expected delivery dates. BB status will also be issued subsequently to notify changes of delivery dates. The number of BB status messages will therefore increase significantly.



Unit Price Code

NUMBER OF CHARACTERS : SEVEN



DESCRIPTION :

PROJ CODE

IPD CODE

REQUIRED DELIVERY

DATE

ADV. / STAT. CODE

SC UNIT PRICE CODE

58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80

1) The Unit Price of the NSN (or Part Number) shown in RP 8 – 22, may be either the System Stock List (SSL) price published by NAMSA, or the known stock list price or an estimated price (when a price is estimated, an E is placed in RP 74).

2) The estimated price should be determined logically using extensive technical research and / or inspection of like items.

3) The standard MILSTRIP status transaction has only seven digits for the price information. That limits the price to 99999.99.

Price information above seven digits will be issued as follows:

• If the Unit Price is between 0 and 99,999.99, then the Unit Price is filled normally.

• If the Unit Price is between 100,000.00 and 999,999.99, then the 74th column will contain an "}" and the Unit Price will be produced without the last two digits.

This procedure is in line with the US regulation AR 725-50.

• If the Unit Price is between 1,000,000.00 and 999,999,000.00, then the 74th column will contain a "K" (Kilo = thousand) and the Unit Price will be produced without the last five digits.

4) The unit price is to be entered in this field as follows:

• The currency applied must be that agreed by the respective Weapon Systems Partnership.

• RP79 and 80 are to contain the centimes (cents).

5) Examples are as follows:

For a SSL or other known price :

74 75 76 77 78 79 80 0 0 0 0 1 5 4



would indicate EUR 1.54, GBP 1.54 or USD 1.54 etc., as appropriate.

For an estimated price :

74 75 76 77 78 79 80 E 0 0 0 9 5 0

would indicate EUR 9.50, GBP 9.50 or USD 9.50 etc., as appropriate.

6) The currency in which the unit price is expressed will be the unique currency accepted for one (1) item. For an item that is common to 2 or more systems, the price will be automatically converted to the currency used by the assigned PO.

Price information

Due to input from our customers, NAMSA has made the following MILSTRIP changes:

• The price status provided to the customers in AE/B7 is now also reflected in all subsequent AE/Bx status reports.

• An AE/B7 status is now sent to the customer when a stockage requisition with price zero is processed. (Except for Germany who especially requested NAMSA not to do so).

Requisitions of brokerage items with a Purchase Order

For those requirements on PO, there was a BV and a B7 price status sent.

The price will now also be reflected in subsequent AE/Bx status reports.

NAMSA double-checks that the PO price/currency is converted into the project currency before AE status is issued.

Requisitions of brokerage items with PO – errors/corrections

If the Unit of Issue of the PO and the one of the Sales Order do no match, then a price status is created for an incorrect Unit of Issue. Now there is no status sent in that case.

When the Requisition Price was zero, then there was no BV or B7 status sent out, this has been corrected (EXCEPT FOR GERMANY).

Requisitions of brokerage items without PO

The Estimated Price (MAP) of the material master will be provided. It must be noted that the quality of the material master price is not always realistic, but that it was requested that the MAP price be sent out.

Price overflow (greater than 7 positions)NAMSA investigated and confirm that the two positions preceding the price (Pos 62-63) cannot be utilized for this purpose. NAMSA recommend that the remark field be used for that purpose in a status.

The suggested content of the remark field would be Price, Currency and Unit of Issue.



ANNEX B – FORMS AND DOCUMENTS

SAP NOTE : Change of documentation/printouts in the Shipping of Material

Before the introduction of SAP-R/3 the following Shipping Print Outs were in use:

• 1348 - Used as an order to pick material in a warehouse location and transfer it to the

shipping preparation area. - 1 copy used to label the material during pre-packing. - 1 copy used as packing list during the packing. - 1 copy constituted the Pro Forma Invoice with a copy of the shipping manifest.

• Shipping Label - Used to label the parcels or group of parcels.

• Shipping Manifest - Used as Transportation Document. - Used as Packing List. - Used as Pro Forma Invoice with a copy of 1348’s

Following the implementation of SAP-R/3 version 4.6 in January 2004, the following Print Outs are in use:

• Materiel Identification Label - Used as identification label at materiel level.

• Picking Transfer Order - Reflects useful information for the customer

• Pro Forma / Delivery Note - Used as multi-line item delivery document.

• Packing List / Overpacking List - Used as Packing List / Overpacking List depending on the level of packing.

• Parcel Label - Used as a label at parcel level.

• Shipping Label - Used as a label at shipping unit level.

• Shipper’s Letter of Intructions - Used as transportation document.

Forms to be used for NAMSA Transportation support (To be sent to NAMSA LS-T):

• Form AIR CHARTER-001- Revised - Used to request a NAMSA Air Charter Support

• Form NEDP-004 EUROPE - Used to request a NAMSA Transportation Support in Europe

• Form NEDP-005 USA - Used to request a NAMSA Transportation Support in USA

• Form NEDP-006 COMMIT-USA - Used to request a NAMSA Transportation Support in USA for Commit Material



Materiel Identification Label

Purpose

The Material Identification Label is used to provide all data required to identify the material.

Data elements

Material N° : SAP Material Number (Human readable and Code 128).

Desc. : Description of the material.

NSN/PN : NATO Stock Number or Part Number (Human readable and Code 128).

Doc. Number : SAP document number (Normally, the Goods receipt number).

Plant : Type of NAMSA Stock.

Batch : Batch (Lot) number – The Batch numbers always start with the initials of its Customs status : ”CMI” for Common Market Item, ”NCMI” for Non Common Market Item. (Human readable and Code 128).

Qty : Quantity and Unit of Issue.

Exp. Date : Expiration date (for Shelf life items).

Shelf life type : Shelf Life Code (for Shelf life items).

User ID : Identification Number of the NAMSA Personnel having printed the label.

Serial Number : Serial number of the item as recorded in the NAMSA Database (for Serialized items).



Picking Transfer Order



Purpose

This document is designed to support the operations of the NAMSA warehousing offices.

It reflects useful information for the customer and accompanies with the material when it is delivered.

Data elements, relevant for customer

1) NSN

2) Delivery Number

3) Delivery Line Item

4) Milstrip Requisition Number

5) Route

6) NSN, Account, Nomenclature

7) Weight and Volume

8) Serial Number

9) Custom Status

10) Quantity and Unit of Issue

11) Ship to Address

12) Substitute Part Number or NSN



Pro Forma / Delivery Note



Data elements

1. Pro Forma / Delivery Note Header

Delivery No : SAP reference number of the delivery

Order / Date : SAP reference number of the Sales order and its creation date

Customs Status : Description of the customs status

Ship to : Ship to code

Project : Description of the project managing the Sales order.



2. Full delivery address

Full delivery address as recorded in SAP.

3. Conditions :

Shipping Conditions : Indicates the responsibility and priority of the transportation. (e.g. Country Liaison Officer and Express for High Priority (01-03) requirement. Other priority types are Urgent (04-08) and Routine (09-15)).

Terms of Delivery : INCOTERMS used to determine the responsibilities of the transporter. (e.g. NAMSA has to deliver the material EXW (Ex Works) in the relevant Country Liaison Officer bay located in the NAMSA depot)

4. Information for Customer

Item : Line Item Number of the Delivery (e.g. Line 10). The delivery may have multiple lines

NSN : NATO Stock number (e.g. 6020014516519)

Line 2 : Description of material

Cust Req : Customer Requisition Number

Sales Order : SAP reference number of the Sales order

Batch : Indicates the batch number

Customs Status : Indicates the customs status of the batch. Normally, only one batch (lot) will be shown on a delivery note.

Equipment Condition : “Serviceable” or “Unserviceable” according the condition of the material.

Quantity : Quantity of items delivered

Unit Price : Price per each

Total Price : The total price for the complete quantity

5. (*) Customs Status for material imported from Non-EU countries

(*) : For all material marked (CMI*) the Pro Forma / Delivery Note will refer to EC Regulation No 150/2003 dtd 21.01.2003, which allows NAMSA to retransfer this type of material in Free Circulation according to NAMSA Authorization LU/GHMM/072 dtd 03.05.2004, granted by the Luxembourg’s Customs Administration.

The Pro Forma / Delivery Note must be signed and dated for receipt and one copy needs to be returned to NAMSA.



Packing / Overpacking List



Purpose

These lists are used as Packing List/Over-packing List depending on the level of packing and describe the content of the relevant pack/over-pack.

Basically, an “over-pack” is a pack containing/grouping other individual parcels, e.g. a euro-pallet grouping carton boxes for the same delivery address. 1.

In that case,

• the euro-pallet will show an over-packing list with the description of all the materials contained in all the cartons placed on it

• and each carton box will show packing list describing the materials packed in it.

Therefore, a pack, not over-packed, will be consider as the last level of packing and will show an Over-packing List.

Data elements

1) Header

Identifying if the document is a Packing List or an Over-packing List

2) Parcel Identification Number

EAN 128 Serial Shipping Container Code (SSCC) identifying the parcel (Bar code + Human readable).

3) Type of Packing material

Description of the packing material and the customs status of its content (CMI = Common Market Item; NCMI = Non Common Market Item)

4) Legend of the content

Lines 1 & 2 : Legend for each block 5.

5) Description of the content

For each material placed in the parcel :

Line 1 : Delivery number / SAP Material number / NSN / Quantity / Unit of Issue

Line 2 : Delivery Sub Line Item number / Material Description / Batch number

6) Footer

EAN Parcel Identification Number / Shipment Number / Page x of y

7) Weight & Volume of the parcel

Date of printing of the list / Gross weight of the parcel in Kg / Volume of the parcel in M3.



Parcel Label

Purpose

This label is used to identify each parcel prepared for shipment.

Data elements

Header

Fixed text : “NAMSA PARCEL LABEL”

Parcel Identification Number

GS1 Serial Shipping Container Code (SSCC) identifying the parcel (Bar code + Human readable).



Shipping Label

Purpose

This label is used to identify each transport package, e.g. each parcel considered as the last level of packing for the material(s) prepared for shipment (see explanations on Packing/Overpacking List).

This label is based on the optional format defined for the NATO Asset Tracking Shipping Label as per STANAG 2494.

Data elements

1) Ship From (Consignor) References

Name and address of the NAMSA activity shipping the Transport package.

2) Ship To (Consignee) References

Name and address of the consignee.



3) Block 3

PIECE NUMBER: Number of the Transport package and total number of Transport package(s) in the shipment.

POE : Point of Embarkation

PRIORITY : Transportation priority (1 = High Priority, 2 = Urgent, 3 = Routine).

4) Block 4

WEIGHT/CUBE: gross weight in Kg and volume in M3 of the transport package.

POD : Point of Debarkation

SHIP DATE : Planned shipping date on the time of shipping label printing.

5) Block 5

Transport package sizes in cm.

6) Block 6

NAMSA TRACKING IDENTIFIER: NAMSA Delivery or Shipment Reference Number i.a.w. the way the parcel is delivered to the customer, directly to CLR’s or via NTS.

7) SSCC

GS1 Serial Shipping Container Code (SSCC) identifying the Transport package (Bar code + Human readable).

The SSCC is built as indicated in the STANAG 2495, Data Format for Asset Tracking and as defined by the GS1 (previously European Article Number (EAN) International Organization).

AI Extension Digit

Organisation / Company Prefix

Serial Number

Check Digit

00 1 54520014 0070371 6

AI : GS1 Application Identifier, always “00” for SSCC.

Extension Digit : used by NAMSA to differentiate the shipping site.

Organisation/Company Prefix : numbers allocated to NAMSA by the GS1 Luxembourg Bureau = “54520014”.

Serial Number : created by NAMSA for each Transport package prepared in its facilities.

Check Digit : Digit calculated according the algorithm defined by GS1.



Shipper’s Letter of Instructions

Data elements

1) Departure Point

Full address of the departure point as recorded in SAP.



2) Destination Point

Full delivery address as recorded in SAP.

3) Shipment Information

Shipment Number: SAP reference number of the shipment

Service Agent : SAP reference number of the contracted Freight Forwarder (carrier..)

Shipping Type : SAP internal number identifying the means of transport.

Incoterm : INCOTERMS used to determine the responsibilities of the transporter. (e.g. NAMSA has to deliver the material DDU (Delivery Duty Unpaid) to the destination point)

Waybill : Carrier’s number identifying the contract of carriage between the carrier and NAMSA.

4) Packing Information

SSCC Nr : GS1 Serial Shipping Container Code (SSCC) identifying the Transport package(s). (See Shipping Label for more detail).

Packing Type : Type of the packaging (e.g Carton Box..).

Customs Status: e.g. CMI , CMI*..

Weight : Gross Weight of the package (e.g. 1.160 kgs).

Volume : Volume of the package (e.g. 0.009 M3).

Total Packaging: Total number of packages included in the shipment.

Total Weight : Total Gross Weight of the sum of packages.

Total Volume : Total Volume of the sum of packages.

5) Shipping Information

Deliveries Number: SAP Number identifying the delivery (e.g. 85215667).

Quantity of Pack: Number of packages by delivery.

Weight : Gross Weight by delivery.

Volume : Volume by delivery.

City : Destination Location by delivery.



AIR CHARTER-001 Form



NEDP-004 EUROPE Form



NEDP-005 USA Form



NEDP-006 COMMIT-USA Form



Maintenance Discrepancy Form 664

Form 664, Dec. 1967

1. DATE: MAINTENANCE DISCREPANCY REPORT

(MDR) No.:

2. REPORTING ACTIVITY 8. INITIAL ACTION:

Accepted for

Processing

Rejected

3. TO: SIGNATURE :

DATE :

4. Contract and Work Order Nos: 9. FINAL DECISION:

NAMSA/ Contractor Responsib.

Customer Responsibility

Maint. Reqrt No.:

Production No.: REF(S) :

Ship. Docmt Ref..:

Way Bill, B/L or Manif. No.: Signature:

NSC Invoice No.: Date:

5. Stock No.:

Part or Reference No.:

Serial No.:

6. DETAILS: 1. Circumstances prior to difficulty 2. Description of difficulty. 3. Cause(s) 4. Operating Time 5. Local corrective action with cost estimated. 6. Recommendations. 7. Attachments (e.g. Financial compensation requested, if any).

7. SUBMITTED BY: (NAME)

TITLE:

SIGNATURE AND DATE:



Completion of the Maintenance Discrepancy Report (MDR Form 664)

The Form will be submitted in six (6) copies.

The numbers mentioned below refer to the blocks of the Form which will be completed as follows:

1. Enter date failure occurred and number of the MDR constructed as follows:

MDR/Country symbol – 2 last digits of calendar year – MDR numbered in sequence.

2. Enter exact name of reporting activity and location.

3. Enter address of the NAMSA Operational Center and Programme to which the MDR is submitted for settlement.

4. The contract number in this block refers to the NAMSA contract with the firm which overhauled / repaired the item. It is shown in the MISR (NAMSA Form no 194) for the item.

The other entries in this block are self-explanatory and to be completed as applicable.

5. Self-explanatory.

6. Point 1. Enter if carrier can be held responsible for the damage. Enter the difficulties encountered during the operation prior to its failure.

Point 2. Enter test procedure(s) followed, TM/T.O. references, whether stationary or field instruments (recently calibrated) have been used, etc...

Point 3. Enter probable cause(s) of failure.

Point 4. Enter operating time, if applicable.

Point 5. Enter estimated cost, if corrective action can be taken locally.

Point 6. Self-explanatory.

Point 7. List of attachments to the MDR, including always a copy of relevant MISR and possibly photos and relevant qualitative report(s).

7. Enter name, rank and signature of person submitting the MDR and date of submission.

8. Enter acknowledgement of receipt of MDR and indicate acceptance for processing or rejection. Full justification for rejection will be provided separately.

9. Self-explanatory.

NOTE: Blocs 8 and 9 are to be completed by the NAMSA Operational Center receiving the MDR.



NAMSA SALES CONTRACT – Form



NAMSA SALES CONTRACT – Conditions of Sale



ANNEX C – GLOSSARY OF TERMS & ABBREVIATIONS AND ACRONYMS

AC/135 Allied Committee No. 135, NATO Group of National Directors for Codification

AC/250 Allied Committee No. 250, NATO Group of National Directors for Quality Assurance

AcodP-1 NATO Manual on Codification (NAMSA tasking) AQAP Allied Quality Assurance Publication CAC Country / Activity Code CALS Continuous Acquisition and Life Cycle Support CLO Country Liaison Officer, resident at NAMSA (except for Canada and Iceland) CMI Common Market Item COMMIT Common Item Management CSWM NATO Central Software Management, an LR project DIC Country / Activity Code DoD United States Department of Defence DR Discrepancy Report DX Direct Exchange (operations)

eBid

Electronic Bidding Part of NAMSA's eCat1 Project that allows the processing and publishing of Requests for Proposals (RFP) electronically via the Internet. Available at http://www.natolog.com/

EDI Electronic Data Interchange ESSL Electronic System Stock List F&A Finance and Administration Committee FAD Force Activation Designator FMS Foreign Military Sales (from the US) GQA Government Quality Assurance HNS Host Nation Support IATA International Air Transport Association IETM Interactive Electronic Technical Manual IIN Item Identification Number ILS Integrated Logistics Support IPD Issue Priority Designator ISO International Organization for Standardization LCB Logistics Co-Ordination Board LSA Logistics Support Analysis LSAR Logistics Support Analysis Record M&S Media and Status code MBC Military Budget Committee MDR Maintenance Discrepancy Report - a form MES Mutual Emergency Support MILSTRIP Military Standard Requisitioning and Issue Procedures

http://www.natolog.com/�



MMC Materiel Management Centre. A NAMSA organisational element within a PMO MNC Major NATO Command. Now known as Strategic Command (SC) MOA Memorandum of Agreement MoD Ministry of Defence MOU Memorandum of Understanding NADB NATO Ammunition Data Base (on CD-ROM). A NAMSA project NAMSA NATO Maintenance and Supply Agency N@MSAS NAMSA @lectronic Material Support Automated System NAMSO NATO Maintenance and Supply Organisation

NATOLOG This is the name given to NAMSA's eBusiness initiatives, namely eBid, COMMIT, eCat1 and the NLSE

NCB National Codification Bureau NCIS NAMSA Customer Information System NCMI Non Common Market Item NCS NATO Codification System NDSS NATO Depot & Support System NICOLOG NATO International Co-Operation in Logistics Programme. A NAMSA project

NIIN NATO Item Identification Number composed of a 2 digit NATO Code for the National Codification Bureau (NCB) plus a 7 digit non-significant number assigned by the NCB

NLSE The NATO Logistics Stock Exchange N-MCRL NATO Master Cross Reference List (on CD-ROM)

NMBS NATO Mailbox System. A NAMSA developed system for codification data interchange

NR NAMSA Regulation. This document is the NR-200-00 NSN NATO Stock Number NTS NAMSA Transportation System O&E Organisation and Establishment PFP Partner(ship) for Peace PMO Programme Management Office. A NAMSA organisational element POC Point(s) of Contact PROFIT Provisioning File Items. A NAMSA project RDD Required Delivery Date RFP Request for Proposal(s) RIC Routing Identifier Code ROS Redistribution of Stocks RP Record Position - used on MILSTRIP form RX Repairable Exchange item

SAP-R/3 Systems, Applications and Products (release 3). NAMSA’s business management software system

SC Support Conference / Strategic Command SHAPE Supreme Headquarters of the Allied Powers, Europe SHARE Stock Holding and Asset Redistribution Exchange



SLP Stock List Price SOC NAMSA’s Southern Operational Centre based at Taranto, Italy SOR Source of Repair SSL System Stock List STANAG Standardisation Agreement TDY Travel on Duty UND Urgency of Need Designator WCC Within Country Code WSP Weapon System Partnership WSPC Weapon System Partnership Committee WSSL Weapon System Stock List



ANNEX D – NAMSA E-MAIL DIRECTORY

The following e-mail addresses may be used to contact the appropriate person at NAMSA who can help you with your queries.

Activity E-mail Address POD Ammunition & Demilitarization [email protected] LG BASELOG [email protected] LZ Calibration [email protected] LR Codification Services [email protected] LZ COMMIT [email protected] LZ HAWK Logistics Management [email protected] HLM LA Programme [email protected] LA LE Programme [email protected] LE LG Programme [email protected] LG LL Programme [email protected] LL LM Programme [email protected] LM LN Programme [email protected] LN LO Programme [email protected] LO LP Programme [email protected] LP LR Programme [email protected] LR LS Division [email protected] LS LW Programme [email protected] LW LZ Programme [email protected] LZ NAMSA Customer Information System [email protected] AO

NATO Ammunition Data Base [email protected] LG NATO Depot & Support System [email protected] LR Central Software Management [email protected] LR NATO Logistics Stock Exchange [email protected] LZ NATO Master Catalogue of References for Logistics [email protected] LZ

PROFIT/eCat1 [email protected] LZ Public Relations [email protected] G

Southern Operational Centre [email protected] SOC

Transportation [email protected] LS Warehousing (LS) [email protected] LS
































ANNEX E – RESERVED



INDEX AND KEYWORD REFERENCE

A

Abbreviations, 140 AC/135 Sponsorship, 51, 73 Acquisition Logistics, 21, 64 Activity Code, 97 Addressee Identification, 78 Administrative budgets/expenditure, 15 Advice Code, 108 AIR CHARTER-001, 132 Ammunition Demilitarization, 38 Annual Workload Questionnaire, 37

B

BASELOG Cost of services, 74 Requesting help, 73 see Basic Logistics, 51 Training, 49

Basic Logistics, 51 Billing, 57 Brokerage Services, 31

C

Calibration, 41 Assistance to countries, 42 Calibration/Repair of Standards and

Equiment, 42 Certification, 41 Economical repairs, 43 Mobile Calibration Services, 42 Mobile Services, 68 NAMSA Facility, 41 NATO Reference Laboratory, 42 PMEL, 42 Programmed, 68 Services, 42 Shipping, 43 Transportation, 43 Un-programmed, 68

Calibration Services, 66 Codes

Activity, 97 Advice, 108 Country, 97 Demand and Suffix, 99 Distribution, 104 Document Identifier, 77 Document Number, 95 Fund, 103 Issue Priority Designator, 106 Item Identification, 84 Media and Status, 83 Project, 105 Quantity, 92

Required Delivery Date, 107 Requisitioner, 95 Routing Identifier, 81 Service, 93, 95 Service / Agency, 80 Signal, 102 Status, 111 Stock Number, 84 Supplemental Address, 101 Type of Assistance, 96 Unit of Issue, 87 Unit Price, 116

Codification, 51 COMMIT, 25, 64

Training, 49 Common Expenditure, 15 Common Item Materiel Management

(COMMIT), 25 Configuration Management, 21, 48, 70 Consignment Tracking (CT), 52 Country Code, 97 CSWM, 29, 66 Customs, 59

Formalities, 59 Immunity from VAT, 59

D

Data Collection and Analysis, 47 Delivery Note, 122 Demand and Suffix Code, 99 Demand Codes, 99 Demilitarization, 29, 33, 38 Direct Exchange, 30, 37 Distribution Code, 104 Document Identifier Code, 77

Examples of, 79 Document Number, 95 Documentation, 21

E

eBid, 24 ECAT1, 25, 64

Training, 49 Economical Repair Criteria, 39 Economical Repairs, 43 Electronic Bidding, 24 E-mail directory, 143 Engineering Services, 69 Equipment Modifications, 47

F

Facility Surveys, 45 FAD

see Force/Activity Designator, 17



Field visits, 48 Financial Arrangements, 15 Force Activity Designator, 17 Forms

AIR CHARTER-001, 132 Delivery Note, 122 Maintenance Discrepancy Form 664, 136 Materiel Identification Label, 119 NAMSA Sales Contract, 138 NEDP-004 EUROPE, 133 NEDP-005 USA, 134 NEDP-006 COMMIT-USA, 135 Packing/Overpacking List, 125 Parcel Label, 127 Picking Transfer Order, 120 Pro Forma, 122 Requisition 1348, 75 Requisition 1348-6, 75 Shipper’s Letter of Instructions, 130 Shipping Label, 128

Fund Code, 103

H

How to use this manual, 10

I

IETM, 70 see Interactive Technical Manuals, 46

IIN Examples, 85

ILS see Intergrated Logistics Support, 21

Individual Expenditure, 15 Information Bulletins, 48 Initial Provisioning, 29 Insurance of Materiel, 34 Integrated Logistics Support, 21 Interactive Technical Manuals, 46 IPD

see Issue Priority Designator Code, 106 Issue Priority Designator Code, 106 Item

Codification of, 51 Identification, 78

J

Julian Date, 96 Examples, 96

L

Logistics Acquisition, 21

M

Maintenance Direct Exchange, 37 Facility Surveys, 45

On-Site, 36 On-Site Services, 38 Pre-Depot Level, 36 Programmed, 36 Shipping for, 40 Transportation for, 40 Un-programmed, 36, 37

Maintenance Discrepancy Form 664, 136 Maintenance Float, 39 Maintenance Plan, 39 Maintenance Planning, 21 Maintenance Services Management, 36 Material Management, 29 Materiel Identification Label, 119 Media and Status Code, 83 Memoranda of Agreement

SHAPE, 13 MES

see Mutual Emergency Support, 32 Military Priority System, 17 Mutual Emergency Support, 32

N

N@MSAS, 23 NADB, 65

How to subscribe, 65 see NATO Ammunition Database, 26

NAMSA Administrative budgets/expenditure, 15 Basic concepts, 11 Common Expenditure, 15 Individual Expenditure, 15 Legal arrangments, 13 Logistics Operations, 11 Operational Budget, 15 Organigramme, 10 What is it?, 11 Who to contact, 62

NAMSA Customer Information System, 52 see NCIS, 74

NAMSA International Co-Operation in Logistics see NICOLOG, 49

NAMSA Sales Contract, 138 NAMSA Transportation System, 33, 34,

40 NAMSA’s responsibilities, 15 NAMSO Charter, 15, 49 NAMSO Functional Directive

No. 215 Maintenance Float, 39 No. 216 Direct Exchange, 30 No. 217 Stock Management, 30 No. 218 Item Management - Selection,

Initial Provisioning and Positioning of Stocks, 29, 61

No. 221 Mutual Emergency Support, 32



No. 222 Redistribution of Stocks, 33 No. 231 Programmed and Unprogrammed

Repair and Overhaul Services, 36 No. 241 Configuration Management, 48 No. 242 Calibration Services, 41 No. 243 Technical Assistance, 48, 49 No. 244 Engineering and Technical Support,

43 No. 245 Technical Data, 43 No. 254 Quality Assurance, 57 No. 271 Codification Services, 51 No. 410 Financial Regulations, 15 No. 421 Pricing, 15, 56

National responsibilities., 15 NATO Ammunition Database, 26

see NADB, 65 NATO Central Software Management, 29 NATO Codification System

Codifying items, 73 NAMSA’s involvement, 72

NATO Co-operative Logistics, 23 NATO Item Identification Number, 84

Examples, 85 NATO Logistics Stock Exchange, 24 NATO Master Catalogue of References for

Logistics (N-MCRL), 26 NATO Supply Code

Examples, 85 Naval Logistics Support Partnership, 54 NCB Code

Examples, 85 NCIS, 74

Cost of subscription, 74 Overview, 74 see NAMSA Customer Information System,

52 Training, 75

NDSS, 27, 65 How to become a user, 65, 66 Operating system, 65, 66 Platform, 65 Training, 49, 65

NEDP-004 EUROPE, 133 NEDP-005 USA, 134 NEDP-006 COMMIT-USA, 135 NICOLOG

Application, 72 Training, 49

NIIN Examples, 85 see NATO Item Identification Number, 84

NLSE, 24, 64 Training, 49

N-MCRL, 26, 64 NSN

Examples, 85 NTS

see NAMSA Transportation System, 33, 43

O

On-Site Maintenance, 36 On-Site Services, 38 Operational Budget, 15 Operational expenditure

Pricing for, 15 Operational Logistics Support, 52 Overpacking List, 125

P

Packing List, 125 Parcel Label, 127 PfP Trust Fund

Demilitarisation Projects, 38 Picking Transfer Order, 120 Pre-Depot-Level Maintenance, 36 Price Ceiling, 39 Pro Forma, 122 Procurement of COTS ADP Hardware, 28,

66 Procurement Source Validation, 48 Programme Offices, 62 Project Code, 105 Project-specific regulations, 11 Provisioning File for Items (ECAT1), 25

Q

Quality Assurance, 57, 58 Documents, 58

Quantity Code, 92

R

Radio Frequency Identification (RFID), 52 Random Brokerage, 31 RDD

see Required Delivery Date, 20 Reclamation, 33 Redistribution of Stocks, 33 Required Delivery Date, 20, 107 Requisition Form

1348, 75 1348-6, 75

Requisitioner Code, 95 Requisitioning, 75 Responsiblities, 13 ROS

see Redistribution of Stocks, 33 Routing Identifie Coder, 81

S

Sales Agreements, 13 Sales to Private Firms, 13 SALIS, 27 SAP Notes

Status Codes, 115



Service / Agency Code, 80 Service Code, 93, 95

see also Document Number, 93 Services

Ammunition Demilitarization, 38 Brokerage, 31 Calibration, 41 Codification, 51 Direct Exchange, 30 Engineering, 44 Issues from Stock, 30 Mutual Emergency Support, 32 Random Brokerage, 31 Reclamation, 33 Redistribution of Stocks, 33 Service Levels, 30 Shipping, 34 Stock Management, 30 Technical, 43 Transportation, 33

SHAPE MOA with NAMSA, 13

SHARE, 25 Shipment

From NAMSA warehouses, 34 Shipper’s Letter of Instructions, 130 Shipping

Calibration activities, 43 For maintenance activities, 40 see also Transportation, 34

Shipping Label, 128 Signal Code, 102 SLP

see Stock List Price. SOC, 61

see Southern Operational Centre, 11 Southern Operational Centre, 11, 61 SSL

see Stock Lists, 30 Status Code, 111 Stock

Issues from, 30 List Price, 39 Lists, 30

Stock Holding & Asset Requirements Exchange (SHARE), 25

Stock Number Code, 84 Examples, 84

Stock Numbers Completing CC8-20, 85

Stocks Management of, 30

Strategic Airlift Interim Solution, 27 Suffix Code, 100 Supplemental Address Code, 101 Supply Support, 21

Support Conferences, 13 Surveillance Programs, 47

T

Technical Assistance, 48 Field visits, 48 Information Bulletins, 48 Training Courses, 49

Technical Data, 45 Technical Publications, 46 Technical Services, 43, 69, 70

Baseline Documentation, 48 Configuration Baseline, 48 Configuration Management, 48 Data Collection and Analysis, 47 Engineering, 44 Equipment Modifications, 47 Procurement Source Validation, 48 Surveillance Programs, 47 Technical Assistance, 48 Technical Data, 45 Technical Publications, 46

Training, 49, 72 BASELOG, 49, 51 COMMIT, 49 ECAT1, 49 NCIS, 75 NDSS, 49, 65 NICOLOG, 49 NLSE, 49 Radar equipment, 49 Systems, 49 Unprogrammed, 72 Unprogrammed requests, 49

Transportation, 33 Classified materiel, 34 Dangerous goods, 34 For Calibration Services, 43 For maintenance activities, 40 Insurance for, 34 see also Shipping, 34

Type of Assistance Code, 96

U

UND see Urgency of Need designator, 17

Unit of Issue Code, 87 Unit Price Code, 116 Urgency of Need Designator, 17

W

Warranty Conditions, 56 Weapon System Partnership, 13 Workload Questionnaires, 20 Workshop, 70