your customer loyalty program -...
TRANSCRIPT
Increase Shopping volume – Reduce costs – Maximize profits
Your Customer Loyalty Program
Together we are strong
Affiliated Company
Shopping Community
www.lyoness.us
Member Benefits
Customer Loyalty Program
Loyalty Merchant Benefits
Marketing
Together We Are Strong
Child & Family Foundation
Points of Acceptance
What started as a small scale vision in July 2003, then became a benefit system
for consumers, and went on to become an attractive, creative, loyalty tool for
companies throughout Europe and beyond. An independent, international
shopping community, with one card for thousands of different sectors, makes
your card holder thinner, and your purse heavier. Every purchase with the Lyoness
Cashback Card with Lyoness Loyalty Merchants results in cash back into your
account. This is transnational and multi-sector. A good reason to do your shopping
with Lyoness Loyalty Merchants.
Key Data:
Lyoness International AG
• Founded: 2nd July 2003• 32 European countries being set up• Over 450 employees• Over thirty thousand Loyalty Merchants
Member Growth With Lyoness
Lyoness – The Shopping Community
• 50 Million potential customers in North America
• Lyoness Service Industries
(Management, Dataservice, eBiz)
• Lyoness Child & Family Foundation
Achieve more together!
Hubert FreidlCEO, Lyoness International AG
May 2003
30,000
540,000
5,000,000
CashbackCard
CashbackCard
355,000
Member development since 2003 / Europe
EC CardDevelopment of own card
First distribution of shopping card
Start CampaignCI RelaunchCashback Card
Member growth prognosis to the end of 2012
CashbackCard
Start Online Shoppping
5,000,000
2,500,000
2,000,000
1,500,000
1,000,000
900,000
800,000
700,000
600,000
500,000
400,000
300,000
200,000
100,000
50,000
25,000
0
Dec 2005 Oct 2007 Oct 2008 Jan 2009
1,000,000
Dec 2012Dec 2009
A Member network that grows constant ly due to word
of mouth recommendat ion, increases the number of
Members which also means an increase in your sales
revenues
Companies that offer Lyoness Benefits
Updated: 04.01.2012
For an overview of all Loyalty Merchants, please go to www.lyoness.us
Hundreds of Loyalty Merchants throughout International (Overview)
1. Cashback Card gets scanned
2. Invoice amount (gross) is entered and confirmed
3. Data is sent to Lyoness via the Internet
4. Lyoness invoice is created for Loyalty Merchant
5. Loyalty Merchant pays the invoice (debit)
6. Benefit appears in Lyoness Accounting
Program for processing
MemberLoyalty Merchants
Benefits
Accounts Department
3. Inf
orm
ation
4. Inv
oice
1. $ + Card
5. Tr
ansfe
r of M
BC
Goods
The Cashback Card – The card that Members want!
Growth in Turnover – A Question of Member MotivationThe purchasing cycle with the Lyoness Cashback Card!
Free registration
A single benefits card
for thousands of Loyalty Merchants
Transnational and Multisector with money back
from 3% to over 20% (1-2% Cashback)
Recommendation pays 1%
(2 x 0.5% Friendship Bonus)
Attractive shopping possibilities
(Gift Cards, stores, online shops)
Support the Lyoness Child & Family Foundation –
Every purchase results in a contribution!
2.
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AT AT, SI, TR, DE AT, DE DE, AT, SI, TR AT AT, DE, HU, SK, SI DE, AT, FR
AT AT, HU, SI, SK, CZ DE AT, SI DE, AT, CH, HU, SI DE, FR, CH, IE, UK PL, HU
Gift Card
Benefits For You as a Loyalty Merchant
More Customers
Lyoness will market your company within shopping
community with the object of enticing more customers
to avail of your products and services.
Increased Customer Loyalty
Because of the financial benefits and rewards of the
Lyoness System, Lyoness Members are strongly loyal to
registered Loyalty Merchants.
More Sales Volume & More Profit
Due to the increase in loyal customers, combined with an
active marketing program, sales volume will increase,
resulting in a more profitable and secure business.
New & Independent Income Stream
By becoming a Lyoness Loyalty Merchant, you are offered
the unique opportunity of establishing a new income
stream which is independent of your business and has a
long lifetime (more details on the next page).
Lyoness – A Fair Partner
No membership fee
Set-up Costs: Shared between Lyoness and the
Loyalty Merchant
Reduce Costs with B2B
By procuring services from fellow Lyoness Loyalty
Merchants, you may be able to reduce your company
operating costs, for example power utility, stationery,
accounting services etc.
More customers,More sales volume,More profit!New income stream
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Your Customer Loyalty Program Works For You
Your Customer Loyalty Program with more value
If you are a Lyoness Loyalty Merchant, customers will inevitably
ask you about the Cashback Card. If you offer and register
your customers for a Blue Card, then you will profit from
every purchase they make at other Lyoness Loyalty Merchants,
regardless of whether it is regional, national or international and
whether it is made online or offline.
1. Friendship Bonus from your regular customers.
Every day, your registered customers go shopping at other
Lyoness Loyalty Merchants to fill up with petrol, buy groceries,
buy clothes, book holidays etc. You will receive 0.5% direct
Friendship Bonus from all these purchases. This rule also
applies to indirect registered customers (total of 2 levels). This
is cash, paid directly into your personal bank account.
YOU
Direct Direct Direct Direct
Indirect Indirect
0.5 % the shopping total
0.5 % the shopping total
Direct
Indirect
Calculation Example: Your 100 regular Members spend an
average of $540 with Lyoness Loyalty Merchants per month.
From your Lyoness Customer Loyalty Program, you then
receive $3,240.00 direct Friendship Bonus a year. Work out
for yourself the potential of your indirect friendship bonuses.
2. Profit through the benefits (units) of your Customer Loyalty
Program
Through shopping, you collect what is known as Loyalty
Bonuses (Member Benefit less Cashback and Friendship
Bonus) in your Loyalty Account. Through an intelligent
accounting program, additional benefits will be distributed
to yourself and your customers.
All benefits and Gift Card Down Payments for future
purchases (units), that are created by yourself and your
Members, are placed in the Accounting Program. Through
participation in the Accounting Program, you can optimize
the value of your initial discount.
E.G. Purchase of $300 with 8% Member Benefitfor the Member
2%Cashback
$6.00
6%Personal LoyaltyAccount $18.00
0.5% direct friend-ship bonus $1.50
0.5% indirect friend-ship bonus $1.50
Your Premium Member Down Payment
Member registration is worth your while:Direct Friendship Bonus 0.5%Indirect Friendship Bonus 0.5%
After full generation:Loyalty Credit $15,750Loyalty Commission $ 9,108
goes to you!
goes to you!
$ 600$ 600
$ 600$ 600
$ 600
$ 600
$ 225$ 225
$ 225
$ 225
$ 225$ 225
$ 75$ 75
$ 75$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
$ 75
AC III
AC II
AC I
LifelineMembers benefits and Gift Card Down Payments (units)
Your 5 Premium Members in your regionfor a profit producing co-operation:
Together we are strong
To increase your turnover permanently and maximise your
profits
1 Be a Lyoness Member (private)Money back with every purchase
2Be a Lyoness Member (company)Minimise your company costs (B2B)
3
5Actively use the Lyoness Customer Loyalty ProgramProfit from international and multisector
Increase the value of your customer loyalty program(Premium package)
4 Be a Lyoness Cashback Card Loyalty MerchantMore sales volume through the shopping community
Sector Company
1.
2.
3.
4.
5.
Every purchase counts!
We, the Lyoness Members, Loyalty Merchants and employees,
together form the basis for the internationally active Lyoness
Child & Family Foundation.
Preserving Life Through Education
The goal of the Lyoness Child & Family Foundation is to
"preserve life through education". We achieve this by helping
people in need gain access to education and training, which
would otherwise not be available to them.
Through word of mouth recommendation and daily shopping,
we are making a difference. Thanks to our Cashback Card
and online shopping with Loyalty Merchants, a fixed portion of
every purchase goes directly towards helping with national and
international aid and training projects.
Note: Further information about the Foundation and its projects
can be found on our website at www.lyonessfoundation.org.
Preserving Life Through Education
Every purchase counts.www.lyonessfoundation.org
Loyalty Merchants with The Cashback Card and Customer Loyalty Program
Long-term and sustainable increase in sales volume
Terminal equipment according to technical demand
(Possibilities: V-Term, H-Term desktop
version or H-Term mobile version)
Merchandising material
(digital picture frames, placards,
brochure stands, stickers etc)
Access to the Lyoness website
Additional benefit through the regular customer registrations
Register customers with the Friendship Flyer and then,
together with your customer, profit from their transnational
and multi-sector spanning shopping.
Higher profits with the Lyoness Members
Price Overview (see attached):
Basic price V-Term inc. POS-material $ 570
100 Business Flyers $ 300(All prices exclusive of Sales Tax)
Contents of an SME Package:
1 x A4 Counter top plexiglas display
1 x A6 Brochure stand
10 x Pens
3 x Double sided stickers 85 x 55 mm
3 x Double sided stickers 145 x 90 mm
1 x Digital picture frame
1 x USB stick (4 GB)
1 x Barcode scanner (V-Term)
2 x A4 "Shopping" placards
2 x A4 "CFF" placards
2 x A3 "Shopping placards"
2 x A3 "CFF" placards
Here you receive money back in your account with Lyoness. We are one of over 150,000 points of acceptance worldwide. More information on the Lyoness Benefi ts can be found at www.lyoness.us
GeprüfterPreisvorteil
MONEY BACK SIMPLYAND CONVENIENTLY
CASHBACK CARD
LYONESS INTERNATIONAL AG Bahnhofstrasse 7, CH-9470 Buchswww.lyoness.com
Lyoness Austria GmbHKärntner Straße 9A-8020 Grazwww.lyoness.at
Belgien BelgiumLyoness Belgium bvbaFountain Plaza, Belgicastraat 71930 Zaventemwww.lyoness.be
Lyoness South East Europe Ltd.Bul. „Nikola Vapzarov“ 35, et. 6office 6, 1000-Sofiawww.lyoness.bg
Lyoness d.o.o.Zagrebačka avenija 104 bHR-10000 Zagrebwww.lyoness.hr
Lyoness Cyprus Ltd.Gorgonon Street 14, Office 302Patsalos Plaza6042 Larnaca-Cypruswww.lyoness.com.cy
Lyoness Czech Prague, s.r.o.Evropská 2591/33e16000 Praha 6www.lyoness.cz
Lyoness France SARLTour Main-Montparnasse33 avenue du Maine, BP 18475755 Paris cedex 15www.lyoness.fr
Lyoness Deutschland GmbHKranhaus Süd, Im Zollhafen 2450678 Kölnwww.lyoness.de
Lyoness Hungary Kft.H-1143 Budapest,Stefánia út 101-103www.lyoness.hu
Lyoness Hellas M.E.P.ELeoforos Thessalonikis 5257019 Peraia – Thessalonikiwww.lyoness.gr
Lyoness Loyalty Ireland Ltd.trading as Lyoness Ireland2nd Floor, 10/11 Exchange PlaceIFSC Dublin 1www.lyoness.ie
Lyoness Italia s.r.l.Via Belvedere, 1537066 Caselle diSommacampagna (VR)www.lyoness.it
UAB „Lyoness Lietuva“Olimpiečių 1Vilnius, LT-09200www.lyoness.lt
Lyoness DOOEL Skopjeblvd. Oktomvriska Revolucija bbHyperium Business Center2nd floor1000 Skopje, Macedoniawww.lyoness.ag
Lyoness Nederland BVBeursplein 37 World Trade Center14e verdieping unit 1468 en 1469,3011 AA Rotterdam, NederlandPostal address: postbus 30043,3001 DA Rotterdamwww.lyoness.nl
Lyoness Poland Sp. z o.o.Ul. Kościuszki 16940-524 Katowicewww.lyoness.pl
Lyoness Portugal Unipessoal Lda.Praça Duque de Saldanha,Edificio 1, 9 D1050-094 Lisboawww.lyoness.pt
SC Lyoness Romania S.R.L.Cal. Floreasca 169 A,Clădirea A-et.3RO-014459, Bucureştiwww.lyoness.ro
Lyoness D.O.O. BeogradMilentija Popovic´a 5 bSRB-11070 Beogradwww.lyoness.rs
Lyoness Slovakia, s.r.o.Ulica Eötvösa 12945 01 Komárnowww.lyoness.sk
Lyoness d.o.o.Žolgarjeva ulica 17SI-2000 Mariborwww.lyoness.si
Lyoness Spain, S.L.Pza. Pablo Ruiz Picasso 1Torre Picasso, Planta 14, Módulo A28020 Madridwww.lyoness.es
Lyoness Sweden ABWenner-Gren Center, vån 5,Sveavägen 166113 46 STOCKHOLMwww.lyoness.se
Lyoness Suisse GmbHHinterbergstrasse 246330 Chamwww.lyoness.ch
Lyoness Kart HizmetleriTic. Ltd. Şti.Maya Akar CenterKat:14 No:55Şişli-İSTANBULwww.lyoness.com.tr
United KingdomLyoness UK Limited105 Piccadilly, London, W1J 7NJwww.lyoness.co.uk
LYONESS MANAGEMENT GMbHKärntnerstraße 9A-8020 Grazwww.lyoness.com
LYONESS DATASERvIcE GMbHKärntnerstraße 9A-8020 Grazwww.lyoness.com
LYONESS ebIZ GMbHKärntnerstraße 7bA-8020 Grazwww.lyoness.com
LYONESS SERvIcE cENTER GMbHSubbelrather Str. 24D-50823 Kölnwww.lyoness.com
Lyoness America Inc.Empire State building, 350 Fifth Ave.27th FloorNew York, NY 10118www.lyoness.us
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Do more with Lyoness!
Lyoness offers undreamed of possibilities, from the word of mouth recommendation of the Lyoness shopping
benefits among your personal friends, to the highly developed Lyoness business concept that supports and ensures
a continuing income. Decide for yourself to what extent you want to benefit from Lyoness! Do you want to be part
of a success story, that could also be your personal success story. The future has already begun!
Lyoness – Everyone benefits!
• The Loyalty Merchant: Increase in turnover and regular customers
• The Customer: Money back with every purchase
• The Members that are interested in business: additional benefits through focused team building
• The Lyoness Child & Family Foundation: Support people in need
Shop together, recommend together, profit together.
Take advantage of the next Lyoness event and learn about your benefits personally.
All dates can be found on our website at www.lyoness.us
Achieve more together!
Your Lyoness Team
Media Proprietor & Publisher:
Lyoness America
Corporate Office
Lyoness America, Inc.
Empire State Building
350 Fifth Avenue, Suite 2710
New York, NY 10118
www.lyoness.us
Your personal contact:
Name:
Telephone:
E-mail:
ID No.:
Stamp:
Together we are strong