What’s your business idea?
Are you the next Facebook?
Maybe the next General Mills?
Anything is possible with
But what tools do you need?
Don’t shoot yourself in the foot
How do we know if it is a good idea?
What customer development is not
It is not a focus group or survey
What customer development is not
Or a perfect formula that completely de-risks a business idea
What customer development is not
Or a scalable customer acquisition technique
Customer Development Done Right
Start with your idea, aka
Customer Development Done Right
Find your target customers
Customer Development Done Right
Create a list of questions
Dont mess your questions up
Dont talk about solutions
After every question ask why
Then when you are done asking why
Ask them why again
Hypothesis
Marketing influencers on twitter would use Monetyze.me to generate extra cash
from their large followings
Our Takeaways
Marketers hate the service
Our Takeaways
People want to donate more if they can
Our Takeaways
Especially when they can donate other people’s money
Our Takeaways
People manage twitter from mobile or buffer
What you should be learning
Create a list of questionsYou should end up with your
Create a list of questionsOr you could end up with your
Create a list of questionsEither way
Create a list of questionsHopefully your idea wasn't trashed
Create a list of questionsBut if it was
Create a list of questionsAt least you didn't throw money away
Use these patterns to refine your idea
Use patterns to refine your messaging
If after 20 interviews no one cares
Kill your magical feature
If after 20 interviews no one cares
Or consider killing the whole idea
Eventually it will pay off