yfs moving from good to great...m e c k n c . g o v 4 the youth and family services work fy16 fy17...
TRANSCRIPT
YFS Moving from Good to Great
Presented to the Mecklenburg
Board of County Commissioners
January 26, 2018
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YFS Moving from Good to Great “Mecklenburg County Youth and Family Services is
poised to become a best practice child welfare system”
Doreen Chapman, Engagement Manager
Annie E. Casey Foundation, 2017
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AECF Child Welfare Strategy Group
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The Youth and Family Services Work
FY16 FY17
Investigations 10,492 10,437
Foster children 948 845
Family In-Home cases 979 1,052
Completed adoptions 72 60
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The Youth and Family Services Work
YFS NC Caseload
Standard
Investigations 9.8 Cases 10
Family In Home 10 10
Foster Care 11.4 15
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YFS Children and Families Served by Zip Code
Zip Code # of Cases in Zip
28208 228
28205 152
28213 138
28216 129
28212 121
28215 120
28217 91
28269 90
28227 82
28214 79
28206 77
28210 75
28262 59
28273 57
28078 56
28105 40
28211 40
28277 36
28226 27
28203 26
28278 25
28031 18
28209 17
28270 16
28202 13
28204 13
28134 12
28207 2
28036 1
Grand Total 1840
All Current Investigations, Family
In Home, and Permanency
Planning Cases by Zip Code
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Racial Percent Distribution of Populations
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Eckerd Study Recommendations
o Data available from (ISSI) insufficient
• Design comprehensive system of data reports
o Careline insufficient for accepting calls
• Development of a dedicated hotline
o Practice model not clearly defined
• Development of documented practice model
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Eckerd Study Recommendations Continued
o Improve oversight of current provider contracts
• Partnership with BHD for oversight
o Assess staff turnover and onboarding practices
• Secure additional support from HR
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Accomplishment: Implemented Safe Measures
Rolled out in August 2017
All YFS staff trained
Train the Trainer-Internal Capacity
28 reports completed
Ability to analyze data and children’s experiences
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Accomplishment: Hotline & Investigations
Revise Slide
Dedicated hotline launched November 13, 2017
Dedicated hotline launched November 13, 2017
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Accomplishment: Practice Model Defined
Five Core Practice
Interventions
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Practice Model Phaseso Child and Family Team Meetings (Part 1)
• Scheduled to launch early Spring 2018
o Child and Family Team Meetings (Part 2)
• Tentatively scheduled for Summer 2018
o Shared Parenting
• In curriculum development phase
o Comprehensive Assessment
• In research phase
o Supervision
• In curriculum development phase
o Family Search and Engagement
• Nearly 50% of the YFS staff have been trained
• Additional sessions scheduled end of January & February
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Accomplishment: Race, Equity and Inclusion
Two Steering Committees have been formulated
o Pre-Custody
– Biggest challenge is disproportionality
– African American families investigated more by
CPS
o Post-Custody
– Understand trends from Safe Measures
– Developing qualitative case review tool
Best Practice Indicators
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Best Practice Indicators
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Workstream in Progress: Workforce Stability
Analysis of workforce data-Casey Review
• Almost 65% of staff under age 40
• Almost half employed less than five years
• Social Work Staff Turnover
Developing Plan to Decrease Turnover Rate
• Building monthly workforce dashboard
(recruitment, retention, and succession planning)
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Questions