Network Strategy – Working Group AKnowledge sharing:“Creating the basis for effective learning”

Working Group A – Team members

Kenya Graham Shaw Chairman, Kenya Youth Business Trust

Nigeria Adedamola Ajayi CEO, Youth Business Initiative Nigeria

Russia Boris Tkachenko CEO, Youth Business Russia

Ukraine Natalia Lapardina Chairman, Youth Business Ukraine

Our process

“How do we learn from each other more effectively?”

Finding required knowledge and

making it accessible to those that need

it

Deploying knowledge

effectively to drive performance

“Creating the basis for effective learning”

Effective knowledge deployment – hypothesis

Mentoring Toolkit had provided us

with a view of what “good” look like

Pro

gra

mm

e c

ap

ab

ilit

y

t

recognition of the need to learn

1

detailed understanding of

what needs to improve

2

defined plan to close the gap

4

supported “learning by

doing”

5

recognition of success/raising

the bar

6

gap analysis – “good” vs. current

state

3

Our project will look at other

requirements for effective learning

What is the process for building capability in our programmes?

5

Mentoring process: self-improving framework (draft)

Hold group events for mentors/ mentees

Manage process and gather data

Conduct programme evaluation

Agree and communicate req’d changes

planningmentor

recruitment

matchingmanageme

nt & support

recognition

training evaluation

Define purpose and

vision for mentoring

Scan local support

environment

Define mentoring goals and outcomes

Define roles and job

descriptions

Develop 12 month

activity plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/marketing

plan

Run mentor orientation

event

Complete mentor profile

and application

Screening, selection and

feedback

Define training

objectives and

curriculum

Develop training

plan/schedule

Prepare materials/

train the trainer

Run training events/captur

e feedback

Update training

content and plan

Define matching criteria

Review and match mentors

and entrepreneurs

Hold introductory

meeting

Develop and agree

mentoring contract

Define process

policies and procedures

Define content and frequency

of reporting

Provide further

training and materials

Develop recognition

strategy and plan

Execute events and

other communicatio

ns

Establish mentor

community

Define evaluation

criteria

Define measurement

process/metrics

Collect and test data

Hold relationship

reviews

6

Self-assessment scoring guide

“This isn’t an activity that we do/have done”

Score

Criteria

0 Not done

1 Done sometimes or in-part

2 Done but not defined

3 Defined but not controlled/reviewed

4 Done routinely and consistently

5 Routinely reviewed and improved

“We do this on some occasions or maybe do some parts of this activity”

“We do it but haven’t written down exactly what it is, who does it, how we measure it...”

“We’ve defined it and think it’s done consistently, but don’t routinely check”

“We do it and regularly check that its being done as we defined”

“We do it consistently and regularly review how we do it and make improvements”

7

Mentoring process: example self-assessment

planningmentor

recruitment matchingmanagement

& support recognitiontraining evaluation

Define purpose and vision for mentoring

Define process policies and procedures

Hold group events for

mentors and mentees

Develop recognition

strategy & plan

Scan local support

environment

Define mentoring

goals

Define roles and job

descriptions

Develop 12 month activity

plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/

marketing plan

Run mentor orientation

event

Complete mentor profile and application

Screening, selection and

feedback

Develop training

plan/ schedule

Define training objectives and

curriculum

Prepare materials/

train trainers

Run training events/ capture

feedback

Update training content and

plan

Define matching criteria

Review & match mentors and

entrepreneurs

Hold introductory

meeting

Develop & agree mentoring contract

Define content and frequency of reporting

Hold relationship

reviews

Provide further training and materials

Manage process and gather

data

Execute events & other comms

Establish mentor

community

Define evaluation

criteria

Define measurement

process/ metrics

Collect and test data

Conduct programme evaluation

Agree and communicate req’d changes

Overall mentoring process capability = 61%

Working group mentoring process comparison

planningmentor

recruitment matchingmanagement

& support recognitiontraining evaluation

Define purpose and vision for mentoring

Define process policies and procedures

Hold group events for

mentors and mentees

Develop recognition

strategy & plan

Scan local support

environment

Define mentoring

goals

Define roles and job

descriptions

Develop 12 month activity

plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/

marketing plan

Run mentor orientation

event

Complete mentor profile and application

Screening, selection and

feedback

Develop training

plan/ schedule

Define training objectives and

curriculum

Prepare materials/

train trainers

Run training events/ capture

feedback

Update training content and

plan

Define matching criteria

Review & match mentors and

entrepreneurs

Hold introductory

meeting

Develop & agree mentoring contract

Define content and frequency of reporting

Hold relationship

reviews

Provide further training and materials

Manage process and gather

data

Execute events & other comms

Establish mentor

community

Define evaluation

criteria

Define measurement

process/metrics

Collect and test data

Conduct programme evaluation

Agree and communicate req’d changes

planningmentor

recruitment matchingmanagement

& support recognitiontraining evaluation

Define purpose and vision for mentoring

Define process policies and procedures

Hold group events for

mentors and mentees

Develop recognition

strategy & plan

Scan local support

environment

Define mentoring

goals

Define roles and job

descriptions

Develop 12 month activity

plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/

marketing plan

Run mentor orientation

event

Complete mentor profile and application

Screening, selection and

feedback

Develop training

plan/ schedule

Define training objectives and

curriculum

Prepare materials/

train trainers

Run training events/ capture

feedback

Update training content and

plan

Define matching criteria

Review & match mentors and

entrepreneurs

Hold introductory

meeting

Develop & agree mentoring contract

Define content and frequency of reporting

Hold relationship

reviews

Provide further training and materials

Manage process and gather

data

Execute events & other comms

Establish mentor

community

Define evaluation

criteria

Define measurement

process/ metrics

Collect and test data

Conduct programme evaluation

Agree and communicate req’d changes

planningmentor

recruitment matchingmanagement

& support recognitiontraining evaluation

Define purpose and vision for mentoring

Define process policies and procedures

Hold group events for

mentors and mentees

Develop recognition

strategy & plan

Scan local support

environment

Define mentoring

goals

Define roles and job

descriptions

Develop 12 month activity

plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/

marketing plan

Run mentor orientation

event

Complete mentor profile and application

Screening, selection and

feedback

Develop training

plan/ schedule

Define training objectives and

curriculum

Prepare materials/

train trainers

Run training events/ capture

feedback

Update training content and

plan

Define matching criteria

Review & match mentors and

entrepreneurs

Hold introductory

meeting

Develop & agree mentoring contract

Define content and frequency of reporting

Hold relationship

reviews

Provide further training and materials

Manage process and gather

data

Execute events & other comms

Establish mentor

community

Define evaluation

criteria

Define measurement

process/ metrics

Collect and test data

Conduct programme evaluation

Agree and communicate req’d changes

planningmentor

recruitment matchingmanagement

& support recognitiontraining evaluation

Define purpose and vision for mentoring

Define process policies and procedures

Hold group events for

mentors and mentees

Develop recognition

strategy & plan

Scan local support

environment

Define mentoring

goals

Define roles and job

descriptions

Develop 12 month activity

plan

Define eligibility and qualification

criteria

Identify most efficient sources

Develop recruitment/

marketing plan

Run mentor orientation

event

Complete mentor profile and application

Screening, selection and

feedback

Develop training

plan/ schedule

Define training objectives and

curriculum

Prepare materials/

train trainers

Run training events/ capture

feedback

Update training content and

plan

Define matching criteria

Review & match mentors and

entrepreneurs

Hold introductory

meeting

Develop & agree mentoring contract

Define content and frequency of reporting

Hold relationship

reviews

Provide further training and materials

Manage process and gather

data

Execute events & other comms

Establish mentor

community

Define evaluation

criteria

Define measurement

process/ metrics

Collect and test data

Conduct programme evaluation

Agree and communicate req’d changes

YBP A = 88% YBP B = 61%

YBP C = 59% YBP D = 29%

Creating the basis for effective learning

• A clear and measurable baseline identifying their need for improvement

• A better ability to prioritise specific sub-processes and activities for improvement

• A strong framework for discussing mentoring performance within each YBP and for collaborating on improvement with other YBPs, YBI and external experts

• A framework that defined our mentoring process that will get better as we use it together

• A methodology for process and programme strengthening that we can apply to other processes

Next steps

Agree project approach and

starting process

template

Conduct individual

assessments and compare

findings

Develop & launch

improvement plan

Conduct final

assessment

Conduct interim

assessment

• Make improvements to template

• Assessment of current process strengths and weaknesses

• Identify areas for improvement

• Define improvement priorities

• Revisit Toolkit• Identify where we

can learn from each other*

• Define development plan— Focus areas— Goals , targets,

timelines— Training/support

plan— Measurement and

assessment process

• Review progress• Share learnings• Amend plan as

required

• Assess improvements achieved

• Review/problem solve problem areas

• Define new improvement goals

• Capture learnings to share with the network

* Within our working group at this point

GF10

Our experience of this process

Difficulties• Language differences• Telecommunication challenges

Benefits• Get to know the network better• Opportunity to share our experiences and questions• Seeing things from others’ perspectives• Possibility to develop joint projects and events• Stronger voice to advocate common interests

Learnings• We must do more of this!